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  • Articles  (569)
  • Emerald  (569)
  • Sociology  (569)
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  • 1
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 21-25 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - There is a need to understand both theoretically and empirically the dominant guiding principles that are becoming embedded in people's technologically mediated interactions and what the alternatives may be. Aims to provide an evaluation of the work of Rob Kling in helping to find guidance on these issues. Design/methodology/approach - The paper combines narrative with argument and analysis. Findings - How people communicate in different organisational contexts is informed by the way meanings are created (in this study, contractual understandings to supply material goods) and how various processes can be made to work in both offline and online environments. The results of this study illustrate one of Rob Kling's dictums: the social context of information and communication technologies (ICT) development matters. Originality/value - Provides a contribution to the literature on Kling's work on social informatics.
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  • 2
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 26-32 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - This paper is intended to pay tribute to the inspiration provided by Rob Kling by showing how his ideas about social informatics in general and the use of web models in particular, have helped us to formulate and develop our own work in the field of information systems development methods. Design/methodology/approach - A conceptual discussion and approach are taken. Findings - Illustrates how Kling's advocacy of the need for a more holistic form of explanation of the behaviour of what he (and Walt Scacchi) termed "computer resources" gave shape to ideas emerging from others' action research studies at that time, and how his attempts to set the agenda for the emerging field of Social Informatics have informed subsequent developments in work in the area of methodological inquiry. Originality/value - Provides an evaluation of Kling's pioneering and inspirational work on information and communication technologies.
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  • 3
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 260-279 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - The paper aims to show, through the case of Jordan, how e-government is difficult to implement, given the characteristics of the local administration, the socio-economic context and the dynamics of the technological infrastructure. It also aims to ascertain more generally whether the marketisation of the state, embedded in e-government, makes sense as the paramount approach to improve democracy and foster development. Design/methodology/approach - Describes how the Kingdom of Jordan, as a case study of an innovative and extensive application of e-government ideas and models, provides a paradigmatic example of how ICTs are being introduced in economically less developed countries and identifies the risks of failure in implementation. Based on the empirical evidence provided by the case, examines the more general implications of e-government and new public management in the transformation of the relationship between the state and citizen. Findings - The transformation of citizens into customers is problematic, and the correlation between good governance and minimal state with development can hardly be demonstrated historically. Originality/value - The paper puts forward a new interpretation centred on the newly established link between aid and security. In this light, e-government appears to be one of the new tools for the rich metropolitan states to govern "at a distance" (through sophisticated methodologies and technologies) the potentially dangerous, weak, borderland states.
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  • 4
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 230-259 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To develop a testable model for girls' career choices in technology fields based on past research and hypotheses about the future of the information technology (IT) workforce. Design/methodology/approach - Review and assimilation of literature from education, psychology, sociology, computer science, IT, and business in a model that identifies factors that can potentially influence a girl's choice towards or against IT careers. The factors are categorized into social factors (family, peers, and media), structural factors (computer use, teacher/counselor influence, same sex versus coeducational schools), and individual differences. The impact of culture on these various factors is also explored. Findings - The model indicates that parents, particularly fathers, are the key influencers of girls' choice of IT careers. Teachers and counselors provide little or no career direction. Hypotheses propose that early access to computers may reduce intimidation with technology and that same-sex education may serve to reduce career bias against IT. Research limitations/implications - While the model is multidisciplinary, much of research from which it draws is five to eight years old. Patterns of career choices, availability of technology, increased independence of women and girls, offshore/nearshore outsourcings of IT jobs are just some of the factors that may be insufficiently addressed in this study. Practical implications - A "Recommendations" section provides some practical steps to increase the involvement of girls in IT-related careers and activities at an early age. The article identifies cultural research as a limitation and ways to address this. Originality/value - The paper is an assimilation of literature from diverse fields and provides a testable model for research on gender and IT.
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  • 5
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 196-211 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To articulate the interpretations and adaptations of Grounded Theory made within the 2G method, and the motivations behind them. Design/methodology/approach - Literature review and conceptual approach reflecting on the authors' experience of having developed the 2G method. Findings - Identifies six adaptations of Grounded Theory as being of particular interest. Five relate to method procedures, namely: developing a core category; coding interview data; exposing evolving theories to stakeholders; developing multiple concept frameworks; and inter-linking concepts. The sixth relates to expectations on method users, and the tension between expertise relating to the phenomenon being analysed, and openness in interpreting the data. Research limitations/implications - Shows how Grounded Theory procedures have been adapted and used in IS methods. Specifically, the paper illustrates and makes explicit how a specific method (the 2G method) has evolved. Practical implications - Provides insights for users of Grounded Theory (GT) and developers of IS methods on how GT procedures have been interpreted and adapted in previous and the authors' own research. Originality/value - Provides insights into how Grounded Theory (GT) procedures have been adapted for use in other IS methods, with insights from the authors' own experience of having developed the 2G method. Reflects on the use of GT procedures in a number of case studies related to tool evaluation. Identifies six areas in which specific interpretations or adaptations of GT were considered necessary in the contexts in which the studies were undertaken, and justifies these six departures from standard interpretations of GT procedures.
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  • 6
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 280-299 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To develop a model that can explain the "government to e-government" transition process. Design/methodology/approach - Reviews the literature on and practice of e-government, as well as the related literature of strategic alignment and maturity models for technology adoption. Offers evidence for the model's validity through case-type material from the web sites of e-governments worldwide. Findings - Six transition paths can be identified, four of which are more likely to result in effective e-government transition. Research limitations/implications - Further work is needed to test the validity of the model. This could involve historical and longitudinal studies of the government to e-government transition process in different governments around the world. Practical implications - The transition model should be of value to e-government strategic planners who are seeking possible transition paths towards the effective development of e-government. Originality/value - The paper tackles the little investigated topic of the transition process through which governments must go as they shift from traditional government to e-government.
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  • 7
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 311-342 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To provide a social-theoretic framework which explains how e-commerce affects social conditions, such as availability of information and equality of access to information, influences actors' behavior, shapes e-commerce business models, and in turn impacts industry structure. Design/methodology/approach - Empirical investigation based on one-hour interviews with owners/managers of nine vehicle dealerships and six vehicle buyers in a large US metropolitan region. The hermeneutic method of understanding was used, involving a circular process from research design and attentiveness to data, to data collection and interpretation. This circular process exemplified the dialectic relationship between the theoretical framework (derived from Habermas's Theory of Communicative Action) and empirical data, through which interpretation and theoretical explanations grounded in the data emerged. Findings - Demonstrates that e-commerce gives rise to increasing competition among the dealers, decreasing prices and migration of competition to price, decreasing profitability of the average dealer, and erosion of traditional sources of competitive advantage. Moreover, e-commerce emancipates and empowers vehicle purchasers while reducing the power of automobile dealers. Research limitations/implications - The research findings focus on the effects of e-commerce on the automobile distribution industry. However, one could argue that a number of the findings extend to other retailing-based industries. Practical implications - The paper illustrates a research methodology that may be useful to study other e-commerce applications. Originality/value - This paper illustrates the application of Habermas's Theory of Communicative Action to studying the effect of e-commerce.
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  • 8
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 133-143 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This study aims to examine gender issues in a sample of male and female police officers in Norway. Design/methodology/approach - Three gender issues were considered: perceptions of equal opportunity, possible reasons for differences in male and female career opportunities, and experiences of sexual harassment. Data were collected from 766 police officers in Norway using anonymous questionnaires, a 62 percent response rate. Findings - Female officers indicated significantly lower levels of equal opportunity perceptions, more reasons for career opportunity differences (particularly discrimination), and more sexual harassment than did male officers. Female officers reporting lower levels of equal opportunity perceptions were less job-satisfied, more cynical, rated their quality of leadership lower and indicated more health complaints. Female officers experiencing more sexual harassment also indicated less job satisfaction. Finally, female officers offering more reasons for career differences (particularly discrimination) reported less job satisfaction, and lower professional efficacy. Research limitations/implications - Future research needs to examine gender issues in policing in greater depth using qualitative methodology. Data collected used self-reports ,raising the possibility of response set tendencies. Results may not generalize to other countries or other professions. Practical implications - Suggestions for addressing gender issues in organizations are offered. Originality/value - Provides current information on consequences of gender issues in policing in a cross-cultural context.
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  • 9
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 191-207 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - Aims to determine the self-perceptions of Japanese female white-collar employees regarding defined aspects of their work environment. Design/methodology/approach - The sample consisted of Japanese workers employed in Japanese and foreign (US and European) financial services companies. The self-perceptions were tested and compared: directly with the self-perceptions of male counterparts, and within an exclusively female sample divided into two subsets of Japanese and foreign companies operating in Japan. Findings - Results show that despite recent employment system changes, clearly segregated gender roles persist in the Japanese workplace with female employees reporting significantly lower self-evaluations of their training-received, future prospects and understanding of operations than their male counterparts. However, when female results are subdivided by national origin of their company, Japanese women employed in foreign companies show significantly higher self-evaluations of training-received, future prospects than their female counterparts employed in Japanese companies. Research limitations/implications - To eliminate cross-industry interference and erroneous differences the research focuses exclusively on the financial securities industry. Therefore, the results cannot be generalized to other companies operating in other industries in Japan. Practical implications - The results suggest that foreign companies are providing a higher degree of gender empowerment and offer important early insights into the hiring, training and creation of a new cadre of female white-collar workers in Japan. Originality/value - The study extends research into understanding issues surrounding female white-collar workers in a period of great change in Japanese companies and society itself.
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  • 10
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 262-278 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This paper seeks to examine the experience of, and attitudes towards, work/life balance (WLB) by female and male senior managers in a major Irish organisation for which WLB is now a strategic corporate objective. Design/methodology/approach - Both quantitative and qualitative data were collected using an electronic questionnaire survey designed to obtain the views of female and male managers on strategies that would contribute to a better gender balance, promote diversity and raise leadership capacity in the organisation. Work/life balance emerged as a major issue in impeding the career progression of female managers. All female managers and a sample of male managers were surveyed. This paper concentrates on the responses of the two senior management grades below Executive Director on the issue and strategies to promote work/life balance. Additional qualitative data were drawn from interviews (with eight women and five men) and three focus group sessions with all male, all female and mixed gender groups. Findings - The greatest obstacle to achieving WLB is seen as the "long hours" culture in which availing oneself of flexible options (e.g. working from home/reduced hours/flexitime) is incompatible with holding a senior management post. Many of the senior men have followed the "breadwinner" model by being able to delegate family and caring activities to their wives. This option has not been possible for the majority of women in senior posts. Hence, men seek WLB to resolve commuting/working time issues. Women want to avail themselves of more flexible arrangements for family/quality of life reasons. Both men and women in senior management recognise that their own careers would be seriously jeopardised by taking up WLB arrangements. Originality/value - In the absence of role models willing to display any contrary behaviour there is a pragmatic need to align corporate policy and practice with prevailing and future family structures and demonstrate, by senior management example, how WLB can work and provide assistance for managers/staff who seek to avail themselves of it. WLB policies are not enough in themselves to ensure take-up and acceptance. It will require trust, courage and a range of interventions to champion WLB, not just at management level.
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  • 11
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 345-360 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To display both the statistical data and the subjective evaluation on the situation of women in management in Hungary. Design/methodology/approach - In the last ten years research activity on gender and work countries have concentrated on the investigation of the sociological issue of the extent to which equal opportunity programmes at the company level have been accomplished in Hungary. The investigations consist of two interrelated parts: questionnaires on women's situation in top management completed by HR departments, and in-depth interviews with employees. This paper brings together these studies and reports on women's management position at senior levels in Hungarian organisations. Findings - The results show that, although women's share in the elite pool of economic life increased, women are badly represented in higher managerial positions. Neither employers nor employees find this situation problematic, and continuously emphasised the liberal meaning of equality. There were various ideas about the explanation for the poor representation of women in the company boards, but none of them stressed the organisation as the hindrance of women's advancement. Research limitations/implications - It is not based on a representative sample. Originality/value - There have been minimal investigations on gender issues at companies in Hungary. These results display not only companies' official opinion but also the employees' perceptions on gender inequality. The paper contributes to the neglected area of gender and management research with the Hungarian and Eastern European context.
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  • 12
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 429-445 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The aim of this paper will be to examine the social and economic changes that have shaped women's work identity in the USSR and Russian Federation. Based on interview research with 30 female professionals in St Petersburg, Russia, we unravel the complexities of the "woman question" in soviet discourse and explore the individual subjectivities of managing gender and managing transition. Design/methodology/approach - The paper adopts a life-history qualitative research approach. We examine how transition from a Marxist system to a free market economy has impacted employment experiences of women. Findings - It is shown that women have traditionally progressed in managerial and professional fields in Soviet society but that this advancement is being reversed during transition stages. Emphasising the socio-political legacies of the Soviet gender order, we highlight how dominant gender roles are being reinforced along essentialist lines. The results highlight how women's work identity is being reconstructed along stereotypically feminine lines. This feminisation of work identity however, focuses on the aesthetic qualities of being a professional woman rather than on personal managerial qualities. We argue that the construction and reconstruction of a feminine professional self is an important aspect of managing gender and transition. The results also highlight an increase in discriminatory practices in HR systems and that women face both cultural and organisational barriers to their career advancement. Originality/value - The paper argues that socialist ideology did not solve the woman question, but rather produced different forms of gendered inequalities. It suggests that equal opportunities will only be achieved when organisations comply with employment legislation. The research provides important insights into the gendered management processes within transitional contexts, which have previously remained uncharted.
    Type of Medium: Electronic Resource
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  • 13
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 498-512 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This paper attempts to present varying discourses pertaining to women's work and how it is impacted by interpretations of Islam. Design/methodology/approach - Current discourses from various viewpoints are presented including Muslim scholars on the one hand and active feminists on the other. Personalities are presented as being representative of the debate that has been going on pertaining to women in Arab societies. Findings - Attempts that aim at categorizing Arab thought and activism into two camps, one is religious-based adverse to women's causes, and the other being secular and supportive of their causes does not present a candid depiction of the different forces. Research limitations/implications - Personalities chosen represent specific case studies that, although thought to be representative, cannot realistically reflect all the multitudes of views expressed pertaining to the issues discussed. Future studies may cover other relevant personalities in the region. Practical implications - Developing the status of women in Arab societies requires a major reassessment of Muslim history and traditions. The dialogue and debates going on among religious scholars and feminists should be continuously communicated, discussed and exposed. Readers and mangers would benefit from understanding the complexity of issues and diversity of views presented. Originality/value - This paper offers a window into the world of women's work and participation in Arab societies and how such participation is impacted by Islam, or its interpretations thereof. In addition to the English sources, this paper offers an opportunity for the reader to get a glimpse of the debate that has been going on in Arabic (especially when it comes to the little known religious discourse).
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  • 14
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 24-36 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The aim of this paper is to investigate the issue of women entrepreneurs in Greece by looking into personal characteristics and motivation of female Greek entrepreneurs in order to assist Greek policy makers in their future attempts to devise programs to support them in the start-up phase. Design/methodology/approach - The paper is a review of the entrepreneurial environment and female entrepreneurship in Greece, approached first through an analysis of the existing bibliography and then through the presentation and analysis of data exploring personal characteristics and motivation, drawn mainly from three similarly designed surveys (two of which were designed and carried out by the authors), covering the period 1990-2000. Findings - It is important that women entrepreneurs are not treated as a monolithic category: rather, policies and programs to support them should begin with a diagnosis of their personal characteristics and motives aimed at strengthening pull motives that comprise a base for more viable and innovative entrepreneurial activity. Originality/value - The paper's originality lies in its review of the Greek situation, adding more evidence of the characteristics of women entrepreneurs in a different setting.
    Type of Medium: Electronic Resource
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  • 15
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 107-116 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To challenge gender neutrality within management theories and to show how such theories influence the practice of management development to the detriment of women managers. Design/methodology/approach - The paper is based on a feminist questioning of changes in management theory over the past several decades and the impact this has on management development practice in relation to women. Findings - The notion of a feminine ethos being carried to practicing managers through characteristics culturally associated with females should be helpful to women. However, the basis for formal, mixed group situations as a means of enabling women to develop as managers is debatable. A continuing reliance on questionnaires that fail to quantify the extent to which the constructs reflect a gender sensitivity and the failure to recognise such situations as reflecting relations between women and men in the wider social context serve to reinforce women in a subordinate role to men, deferring to and privileging men's knowledge. Originality/value - The value lies in how the paper shows the barriers facing women as they develop as managers in contexts that are still masculine despite claims of a feminisation of management. It is also valuable in the way it suggests a different way of working with women on their development as managers.
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  • 16
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Women in management review 20 (2005), S. 149-164 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To investigate specific barriers that might be hindering Maltese women from achieving a managerial position. Design/methodology/approach - This study is based on research by Cromie. Barriers are classified into two main categories; internal and external barriers. Job-involvement and work-based self-esteem are considered to be internal barriers, whereas attitudes towards women in management are considered to be external barriers. The total population was 200, consisting of male and female middle managers, female and male employees and B. Commerce students. Findings - Results indicate no differences between job involvement and work-based self-esteem of male and female managers. On the other hand, both male employees and students seem to hold more stereotypical attitudes towards women in management than their female counterparts. Research limitations/implications - One of the basic limitations of this study was the sample size since small samples make it difficult to generalize. Further research may focus on two main areas. First, it would be useful to have qualitative research on the work experiences of female managers to further investigate the various factors that have helped and hindered women thorough their career advancement. Secondly, research on corporate climate can be helpful in identifying organizational practices that might be blocking female career prospects. Finally, a study considering how attitudes can be reshaped through the educational system and through the use of the media can also help to reduce gender stereotypes. Practical implications - This study indicates that women often have to face several attitudinal barriers, which in turn may explain the lack of female participation in managerial occupations. A change in organizational policies can help women to overcome these barriers. Originality/value - This paper confirms that, as in several countries, Maltese women are facing several barriers, which are hindering their career prospects. It also highlights the important role of organizations in reducing workplace barriers.
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  • 17
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 76-88 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To introduce the special issue on "Genres of digital documents." While there are many definitions of genre, most include consideration of the intended communicative purpose, form and sometimes expected content of a document. Most also include the notion of social acceptance, that a document is of a particular genre to the extent that it is recognized as such within a given discourse community. Design/methodology/approach - The article reviews the notion of document genre and its applicability to studies of digital documents and introduces the four articles in the special issue. Findings - Genre can be studied based on intrinsic genre attributes or on the extrinsic function that genre fulfills in human activities. Studies on intrinsic attributes include classifications of genres as clusters of attributes, though these classifications can be problematic because documents can be used in flexible ways. Also, new information technologies have enabled the appearance of novel genres. Studies on extrinsic function include ways to use genre for education or information accesses, as well as the use of genre as a lens for understanding communications in organizations. The four articles in the special issue illustrate these approaches. Originality/value - The paper provides a framework that organizes the range of research about genres of digital documents that should be helpful to those reading this research or planning their own studies.
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  • 18
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    Electronic Resource
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 89-119 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To explain how genres structure temporal coordination in virtual teams over time. Design/methodology/approach - The first year e-mail archive of a small distributed software development start-up was coded and analyzed and these primary data were complemented with interviews of the key participants and examination of notes from the weekly phone meetings. Findings - In this paper, it is found that members of a small start-up organization temporally coordinated their dispersed activities through everyday communicative practices, thus accomplishing both the distributed development of a software system and the creation of a robust virtual team. In particular, the LC members used three specific genres - status reports, bug/error notifications, and update notifications - and one genre system - phone meeting management - to coordinate their distributed software development over time. Research limitations/implications - The study confirms the various suggestions from prior virtual team research that structuring communication and work process is an important mechanism for the temporal coordination of dispersed activities. In particular, an attempt has been made to show that the notions of genre and genre system are particularly useful to make sense of and analyze how such structuring actually occurs over time. Originality/value - In this paper, the research focus is shifted from how a given set of temporal coordination mechanisms affect team performance to how coordination mechanisms emerge, are stabilized, and adapted over time. It is also shown how the notion of genre may be used to shed light on the practices through which temporal coordination is accomplished in geographically distributed teams.
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  • 19
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    Bradford : Emerald
    Information, technology & people 18 (2005), S. 50-67 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To provide a view of Rob Kling's contribution to socio-technical studies of work. Design/methodology/approach - The five "big ideas" discussed are signature themes in Kling's own work in the informatics domain, and of his intellectual legacy. Findings - This paper conveys something of Kling's presence in social informatics (SI) thinking by focusing on a number of "big" ideas - "multiple points of view", "social choices", "the production lattice" (and its corollary, the problematization of the user), "socio-technical interaction networks", and "institutional truth regimes". Research limitations/implications - A growing research community has demonstrated the power of SI techniques. It is essential that this body of work is sustained and developed, demonstrating how to undertake investigation and observation, that is not driven by instrumentalism but is informed by and leads to "technological realism". Practical implications - The SI corpus, exposing the dangers of naïve instrumentalism as an approach to information systems design and management, can guide practitioners on how to unpack the history of what is in view. This may be a specific technology, a social formation, or a sociotechnical circumstance. Practitioners may draw on the concepts presented, not as a prescriptive toolkit, but rather as a sensitizing frame to assist those who wish to re-vision the workplace. Originality/value - Central to the successful utilisation of computers in work, we argue, is the continuing development of a portfolio of interpretive concepts (such as STINs, regimes of truth, production lattices) that can consolidate Rob Kling's "big" ideas that are the core of this paper.
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  • 20
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    Bradford : Emerald
    Information, technology & people 18 (2005), S. 120-141 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - The purpose of this paper is to account for the genre characteristics of non-linear, multi-modal, web-mediated documents. It involves a two-dimensional view on genres that allows one to account for the fact that digital genres act not only as text but also as medium. Design/methodology/approach - The theoretical framework of the article is the Swalesian genre theory used in academic settings all over the world to investigate the relationship between discourse and social practice and to teach genre conventions to students of language and communication. Up till now most genre research has focused on the characteristics of "printed" texts, whereas less has been done to apply the genre theory to digital genres. Findings - The article discusses the characteristics of digital genres, notably the media constraints that have a significant effect on the production and reception of digital genres and suggests an extension of the Swalesian genre model that takes the digital characteristics into account. Research limitations/implications - The suggestion for a revised genre model is not based on an extensive empirical study of various types of web sites. The observation is restricted to a limited number of commercial web sites. Originality/value - The article proposes new insights into the concept of genre adapting traditional models of genre theory to web-mediated texts. A revised two-dimensional genre model incorporating media elements into the concept of genre thus takes account of the particular characteristics of the navigation and reading elements of web-mediated genres.
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  • 21
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    Bradford : Emerald
    Information, technology & people 18 (2005), S. 142-171 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - Aims to describe systematically the characteristics of weblogs (blogs) - frequently modified web pages in which dated entries are listed in reverse chronological sequence and which are the latest genre of internet communication to attain widespread popularity. Design/methodology/approach - This paper presents the results of a quantitative content analysis of 203 randomly selected blogs, comparing the empirically observable features of the corpus with popular claims about the nature of blogs, and finding them to differ in a number of respects. Findings - Notably, blog authors, journalists and scholars alike exaggerate the extent to which blogs are interlinked, interactive, and oriented towards external events, and underestimate the importance of blogs as individualistic, intimate forms of self-expression. Originality/value - Based on the profile generated by the empirical analysis, considers the likely antecedents of the blog genre, situates it with respect to the dominant forms of digital communication on the internet today, and suggests possible developments of the use of blogs over time in response to changes in user behavior, technology, and the broader ecology of internet genres.
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    Information, technology & people 18 (2005), S. 172-192 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To examine the evolution of the online newspaper genre in Scandinavia. To provide an understanding of the institutional context in which online newspapers initially were produced and modified over time. Design/methodology/approach - A longitudinal study of three different types of newspapers in three Scandinavian countries. The study is based on interviews with newspaper representatives conducted during recurring visits in 1996, 1999 and 2002, and web page analysis of their online newspapers. Findings - The study illustrates how online newspapers have established a number of communicative practices significant for recognizing them as a distinct digital genre, and it outlines a set of institutional factors shaping the ongoing change of these newspapers. In addition, the study demonstrates the emergence of sequential interdependencies between online and printed news. Originality/value - The focus on Scandinavian newspapers in this paper complements studies conducted in other parts of the world regarding online newspaper genre evolution.
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    Information, technology & people 18 (2005), S. 212-229 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - The purpose of this article is to examine the structures and business models of electronic metals exchanges between 1995 and 2003. Design/methodology/approach - A dialectical institutional analysis is applied to understand the exchanges' responses to competing pressures for efficiency and legitimacy. Findings - Although efficiency is enabled by internet technologies that provide greater information transparency and access, public metals exchanges exhibited less ability to survive than private exchanges. It is argued that private exchanges survived because traders regarded them as more legitimate. Private exchange models allowed existing traditional relationships involving trust and privacy to continue, whereas public exchanges did not. Originality/value - The institutional analysis complements economic analyses of the role and structure of intermediaries in B2B electronic commerce.
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    Information, technology & people 18 (2005), S. 343-358 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - This article aims to focus attention on users of information technology (IT), especially mobile telephony. It focuses on what people actually say about mobile technology but also aims to pay attention to what they do not talk about, what is found in the silence, especially with new technology when much can be taken for granted. This latter is, according to Foucault, even more important to understand. Design/methodology/approach - The research draws on empirical research through 11 semi-structured interviews and interviews with five focus groups, comprising between four and eight care assistants in each group. The interviews were with three women and three men between 25-70 years old, five female public sector middle managers and care assistants from five focus groups at social services departments in the north of Sweden. A Foucauldian approach is adopted to interpret the findings and explore how their locations within the circuits of socio-technical networks engender uncertainty with mobile technology. The present spread of IT reinforces a belief that people are integrated into the circuits of socio-technical networks. Findings - The findings suggest, on the one hand, that new technologies like mobile communication can be used to organise our everyday lives, whilst, on the other, there are risks with the new technologies, which can discipline discourses. Originality/value - These issues are discussed from a sociological and informatics perspective.
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    Information, technology & people 18 (2005), S. 359-382 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - The paper seeks to explore the impact of events in Software Process Improvement (SPI) environments based on a longitudinal study of a requirements management initiative at Ericsson. Design/methodology/approach - The paper presents the initiative from three perspectives - the improvement initiative, the targeted software practices, and the environment. Findings - SPI initiatives easily get interrupted, are side-tracked, and progress slowly due to changing environments. While most practitioners are painfully aware of this, the SPI literature has so far only touched on the issue. Agility principles would have helped Ericsson respond more effectively to events that impacted the initiative. Development of agile SPI practices requires coordination and alignment with other initiatives to develop agile software organizations. Originality/value - SPI has been adopted by many organizations to help them to deliver quality software. However, its success is a matter of debate and this paper deals with the issues involved.
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    Women in management review 20 (2005), S. 165-176 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This exploratory study examined backlash in the workplace. Backlash was operationalized by employee views on how much their employer had done to support the advancement of four designated groups (women, disabled, aboriginal people, racial/visible minorities): too much, about right, too little. Design/methodology/approach - Data were collected from 2,514 employees of a single financial services organization (1,962 women, 480 men) using anonymous questionnaires. Findings - The majority of the sample thought their employer had done about the right amount. Women thought the firm had done less for women than men did; men thought the firm had done less for aboriginals than women did. Males more strongly endorsing backlash had longer company tenure and tended to be at lower organizational levels. Women and men endorsing backlash were then compared on a variety of work and organizational outcomes. Men believing the firm had done too much, and women believing the firm had done too little generally indicated less satisfying work and organizational outcomes. Research limitations/implications - Study needs to be replicated in other organizations using a different measure of backlash. Practical implications - Suggestions for dealing with backlash are offered. Originality/value - Examines a relatively important but under-researched subject.
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    Women in management review 20 (2005), S. 234-248 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This paper aims to examine how women perceive the assumption that they are receiving different and unequal treatment in appraisal in two British universities. The research literature has argued that men and women appear to have learned that women are different and not equal in organizations. The theorists have debated the issues of difference or sameness and equality at some length but as yet empirical investigation has not looked at what women themselves have learned and how they may, or may not, see themselves as different and not equal. Design/methodology/approach - In-depth interviews from two universities were used. Findings - The findings show that, while the women do not necessarily see themselves as being seen to be different, men see them as having different and inferior qualities. Women are seen as "other" when measured against the standards and norms set by men. Originality/value - Linkages are made to the work of de Beauvoir, Foucault and Irigaray.
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    Women in management review 20 (2005), S. 279-288 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - Human resources management directed at improving job satisfaction has become a subject of growing interest in both the professional world and the academic world, and is justified by the impact that satisfaction has on business performance. The main objective of this work is to determine empirically the factors that have an impact on the satisfaction of Spanish workers, as well as to compare the existence of differences in the key dimensions of satisfaction according to workers' gender. Design/methodology/approach - Of the study sample, only information pertaining to Spain was selected. Of 413 specific cases, 668 per cent were male and 33.2 per cent female. A factor analysis was conducted on those variables which could impact on an individual's job satisfaction. These aspects were considered through an 11-item questionnaire. Findings - The results obtained in this research show that the job satisfaction of Spanish workers is an element that is susceptible to improvement. Moreover, it is observed that the level of job satisfaction is determined by four factors: "economic aspects", "interpersonal relations", "working conditions", and "personal fulfilment". A subsequent analysis according to workers' gender shows that although men and women take into account the same dimensions, the degree to which each dimension has an impact is different for each sub-sample. Research limitations/implications - The sample used refers to a Spanish case. In the future it would be interesting to extend this and include other countries. Practical implications - The main results of this study are a knowledge of the variables that affect the level of employee satisfaction, which should be useful to the management of companies, and those that should be considered in order to take better advantage of the competitive opportunities that can provide a company with motivated to committed staff. Originality/value - This study analyzes factors that determine job satisfaction according to the worker's gender.
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    Women in management review 20 (2005), S. 361-375 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The aim of this paper is to examine the gendered nature of work-life policies in and the work-life conflicts of managers in a multinational corporation in Hungary. Design/methodology/approach - The research is based on 30 qualitative interviews with male and female managers at junior, middle and senior management levels located in Unilevers Eastern European headquarters in Budapest. Findings - The results show that while legislative measures for family-leave related policies are being encouraged in the EU, this is not the case with employer organizations in transition states, yet this is an important aspect of gender and employment policy as accession states begin to redesign their programmes to fall in line with EU guidelines. The research reveals that attempts to introduce family-friendly policies still create gendered effects and gendered dilemmas for individual managers. The results reveal that men and women have different perceptions of work-life balance and adopt different coping strategies to manage work and family commitments. Overall it is found that work-life balance is constructed as an individual, rather than a corporate responsibility and this also creates gendered inequalities. Research limitations/implications - The study focuses on one organisation in a transition context and so results cannot be generalised. Originality/value - The paper aims to contribute to the limited knowledge that currently exists on work-life initiatives in a transition context and attempts to clarify how gender equality measures can be understood and further developed within the Hungarian context.
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    Women in management review 20 (2005), S. 581-594 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The ascendancy of women to top management positions is a perennial problem plaguing organizations worldwide. The purpose of this paper is to present some insights relating to this pervasive phenomenon from a Middle Eastern context by exploring the constraints reported by Lebanese women managers throughout their careers. Design/methodology/approach - Literature review and qualitative research methodology consisting of interviews with 62 Lebanese women managers in different fields of occupation. Findings - The findings suggest that the constraints reported by Lebanese women managers are similar to those reported worldwide. The main differences revolve around the strongly felt salience of cultural values and expectations constraining women to traditional roles and a more accentuated sense of patriarchy. Originality/value - The value added of this research is to present an insider view and fresh perspective into career constraints facing women from a non-traditional context, namely Lebanon. In view of the Western-centric nature of academic publication on the topic, there is a real need and added value in empirical research stemming from an Arab-Middle Eastern context.
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    Women in management review 20 (2005), S. 177-190 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The purpose of this study was to examine the effects of gender on the job satisfaction of US academics. Design/methodology/approach - The population for this study consisted of full-time college and university teachers listed in the "Brain Track University Index Directories of the United States Colleges and Universities". A sampling technique was used to select the respondents surveyed for this study. A total of 1,100 questionnaires were administered to respondents chosen from 80 universities. A total of 560 usable questionnaires were returned, giving a response rate of 51 percent. Findings - The findings of this research show that there are gender differences apparent in the job satisfaction levels of university teachers surveyed for this study. Female faculty were more satisfied with their work and co-workers, whereas, their male colleagues were more satisfied with their pay, promotions, supervision, and overall job satisfaction. Results also indicated that ranks were significant in explaining gender differences and job satisfaction of the respondents. Research limitations/implications - This research is delimited to 4 year colleges and universities. Thus, the results of this study cannot be generalized to 2 year and community colleges. Practical implications - Findings of the study provides institutional leaders, university and college administrators, and human resources professionals with key information that would enable them to recruit, reward, promote, and retain women faculty. The finding would also enable the government address the issues concerning female academics. Originality/value - This paper offers practical recommendations to higher education administrators and human resources professionals on how to enhance job satisfaction of female faculty. It also offers suggestions to how to maintain more balanced gender equity in higher education.
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    Women in management review 20 (2005), S. 249-261 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To stimulate research on Latin American businesswomen's career development and help human resource practitioners design culturally-adapted advancement programs. Design/methodology/approach - A total of 27 interviews with human resources professional from US Fortune 500 companies with business in Latin America undertaken during 2001-2003 are the basis for reporting on women's advancement programs in Latin America. A survey of literature on culture in Latin American work organizations provides basis for suggestions about cultural adaptation of these programs. Latin American businesswomen's perceptions of their own career development, recorded in interviews with over 100 businesswomen in six Latin American countries in 2002 by participants in the Women Business Leaders in Latin America project, corroborate these suggestions. Findings - Women's initiatives imported from the USA to Latin America are likely to suffer several shortcomings unless modified to accommodate several common cultural attributes of Latin American work organizations. Practical implications - Provides a guideline for developing gender diversity practices specifically suited to the Latin American context. Originality/value - Major cross-national projects on women, culture and leadership in business to date tend to neglect the Latin American region. This research begins to highlight and remedy that lacuna.
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    Women in management review 20 (2005), S. 329-344 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To address the research gap on East German women managers and to examine some of the experiences of post-socialist East German women who entered management positions during 1990s. The discussion focuses on the nature of women's commitment to career and organisation. Design/methodology/approach - The study presented adopts a methodology based on a qualitative approach, the grounded theory approach as developed by Glaser. One-to-one, semi-structured interviews were carried out in 2000 with 24 East German women managers and five human resource managers in eight companies located in Eastern Germany, headquartered in Western Germany. Findings - The case of post-socialist East German women managers shows that gender can in fact become secondary criterion in employing women managers. It was revealed that opportunities for advancement were greater for East German female managers than West German managers due to the existence of childcare and women's programmes. The support structures, however, are currently being dismantled and women's growth and development in management levels is uncertain. The data show that women managers have coped with transition very effectively and are highly committed to their organisation and their career. However, their high commitment needs to be understood in relative terms as it is strongly context-related. Research limitations/implications - Considering the qualitative nature of this study research results should not be generalised, rather they serve as a base for future research. Practical implications - Particularly, the identification of personnel strategies employed towards post-socialist women managers and an insight into East German women's commitment could benefit HR practitioners. Originality/value - This paper contributes to the limited literature on women in management Hungary as well as literature on women in post-socialism.
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    Women in management review 20 (2005), S. 412-428 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The paper critically reviews women managers' experiences of managing transition in post-Soviet Belarus. The main aim of the paper is to explore the emerging learning experiences and learning practices of women managers in Belarus who are working in small and medium-size business enterprises. Design/methodology/approach - The paper commences with an exploration of the country context. It then seeks to draw attention to ongoing economic, political and cultural transformations within Belarus with a view to highlighting ways in which these transformations have impacted on the professional identities of women in Belarus in the post-Soviet era. Interviews with 16 female managers were constructed to investigate specific issues such as how women managers in Belarus learn to be managers, how they perceive their own positions within organisations, the ways in which women managers use learning strategies as sense-making mechanisms, and the career-related obstacles faced by women managers in Belarus. Findings - The findings indicate that women managers have adopted a variety of learning strategies to adjust to the changing nature of Belarusian business culture. These strategies involve drawing on multiple notions of a feminine work identity, which both resists and reaffirms traditional gender roles. The findings highlight women have learn to cope with a fragmented learning organisational context that is devoid of established networking and mentoring systems that are accessible normally to women managers. As such, the interview data indicate that women are developing and adopting individualised learning strategies and mechanisms to enable them to survive and succeed within business organisations. Research limitations/implications - This research describes experiences of middle-aged, urban, educated women employed in small and medium business enterprises without taking into account generational, ethnic and other differences. Originality/value - Although this paper was written from the experiences of women in Belarus, it will be of interest to women experiencing career-related obstacles.
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    Women in management review 20 (2005), S. 478-497 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The purpose of this paper is to fill a gap in the literature on Arab women's conceptions of leadership. By comparing women's leadership authority values in three Arab countries, the paper aims to refine existing gender-neutral research on leadership in the "Arab world". Design/methodology/approach - The study involved administering a survey, which had been developed based on Weber's work on authority (1978) and contemporary discussions of implicit leadership theories (ILT). The data (n=320) were drawn from female subjects who were enrolled in upper-division business major classes in three countries, Oman, Lebanon and the UAE The women thus constituted educated entrants to their respective labor markets. The data were subjected to an analysis of group means on each of the questions, using the Scheffe option available in ANOVA. Findings - The analysis found evidence of common leadership authority values in the Gulf countries (Oman and the UAE). Lebanon, meanwhile, was distinguished by relatively low levels of "traditional" authority, and very high levels of "charismatic" authority. The findings demonstrate important regional similarities and difference in leadership authority values in the "Arab world." Research limitations/implications - The study is limited by the number of countries studied. It is thus anticipated that future comparative research will be extended to include other countries (both Arab and non-Arab), and men. Practical implications - Leadership training in the Arab region must be sensitized and tailored to address regional and gender-specific conceptions of leadership. Originality/value - The paper challenges and refines widespread meta-notions and analyses of the "Arab world" and "Arab leadership."
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    Women in management review 20 (2005), S. 72-77 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - Reviews and reflects on how well European businesses are doing with regard to diversity, specifically with regard to reporting on diversity. Design/methodology/approach - Reviews diversity and diversity reporting in several large European companies. Findings - Diversity reporting is still in its infancy. The growing public pressure for diversity reporting seems likely to continue, though at present there are few mandatory requirements. Pressure from shareholders, fund managers or pressure groups may help. Another less expected pressure point may come from a younger generation of workers who have higher expectations than their predecessors. The biggest change will occur when companies seize the business case for diversity. Originality/value - Provides a snapshot of current diversity reporting in European companies.
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    Women in management review 20 (2005), S. 4-23 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The dynamics of professional women's mid-career satisfaction are important to understand, given the vast knowledge, experience and skills typically accrued by mid-career that are often difficult to replace. Design/methodology/approach - This study empirically examines Auster's multilevel framework of factors affecting the mid-career satisfaction of professional women using a sample of 125 professional women engineers. Findings - Results of logistic regressions reveal that individual, career, job, stress and organizational factors all impact the mid-career satisfaction of professional women, but that stress and job factors are the most powerful determinants for this sample of women. Research limitations/implications - While this study offers many insights and possible directions for future research on women at mid-career, there are a number of limitations. Future research could broaden the macro and micro factors explored, as well as compare these results with those of women in other fields and industries, women at other career stages, and women across other geographic regions. Practical implications - Organizations should strive to be more transparent about advancement options and opportunities, provide interesting and challenging work and more flexibility in work schedules (emphasize output, not face time), and offer support for key drivers of stress. Originality/value - This is the first fairly large-scale empirical study of macro and micro factors affecting women's mid-career satisfaction. This article should be of interest to managers concerned with retention of high-performing employees, HR practitioners, and academics specializing in careers, women's issues, and human resource management.
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    Women in management review 20 (2005), S. 86-95 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - Aims to investigate managers' reports of their job experiences, wellbeing, and health outcomes as a function of whether they had either a male or a female supervisor. Design/methodology/approach - Self-report survey data were collected from male (n =328) and female (n =222) managers; these managers, in turn, had either a male or a female supervisor. Findings - Consistent with the hypothesis, two (gender of participant) by two (gender of supervisor) analyses of covariance revealed that all managers with female supervisors reported significantly higher levels of mastery and social support at work, and lower levels of work to family conflict and depression. Women with female supervisors also reported significantly higher levels of job autonomy and work absences than did women with male supervisors or men with either male or female supervisors. In an effort to explain these outcomes, the mediational role of work-based social support was explored as well as the gender ratio of the subordinate's work environment. Findings suggest that, for both men and women, there are some modest benefits associated with having a female supervisor and with working in a more female-dominated environment. Originality/value - The study is one of the few to focus on possible work-related outcomes associated with the gender of the supervisor and the first to examine if there are any associated health and well-being effects for their subordinates.
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    Women in management review 20 (2005), S. 446-460 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The main aim of this paper is to explore the general impact of post-Soviet transition on the experiences of women managers in Estonia. Using survey data the paper reviews women's responses to organisation change in a transition context. The paper focuses specifically on economic and social changes that are occurring in Estonia following its reassertion of independence from the Soviet Union. Design/methodology/approach - A contextual background to transition is provided and the recent history of Estonia is charted in relation to the demise of the Soviet Union and events in the recent post-Soviet era. The paper discusses the issue of whether women have, in general terms, benefited from Estonia's move away from the Soviet Union and into the independent European State of Estonia. Estonia's membership of the European Union is highlighted as a key factor that is likely to influence the experiences of women managers in the future. The results of a comparative survey (n=682) into the attitudes of Estonian women managers towards various change management issues at the organisation level are presented. Findings - The results of the study suggest that many women face cultural barriers to advancement in the workplace, and that women are seeking out opportunities in response to economic and social change. Recent legislation changes suggest however, that Estonia's institutional framework will assist women's career development and position in the economic sphere. Research implications - There is a need for more focused gender-based management research relating to Estonia. Such research could, in part, be based on information gathered from the further development of formal gender-specific employment monitoring practices at both organisational and governmental levels in Estonia. Originality/value - Because there is a dearth of gender-focused research across Central and Eastern Europe, this paper provides valuable insights into the effects of independence on the experiences of women in Estonia.
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    Women in management review 20 (2005), S. 513-523 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This study focuses on gender differences in the relationship between transformational leadership and leader's occupational self-efficacy. The aim is to explain how female and male leaders develop their self-efficacy. This knowledge is important for leaders as well as organizations (e.g. human resources departments). Design/methodology/approach - A total of 58 leaders were asked to indicate their transformational leadership as well as their occupational self-efficacy, and 113 followers to indicate these leaders' transformational leadership. Hypotheses were examined using regression analyses. Findings - We found no significant relationship between self-rated transformational leadership and occupational self-efficacy for women, although we did find a positive relationship for men. No interaction effect with respect to leaders' occupational self-efficacy could be found between leaders' gender and follower-rated transformational leadership. Research limitations/implications - Whereas the relationship between transformational leadership and occupational self-efficacy was examined for men and women, we could not examine the processes that lead to the differences. Practical implications - Knowing that female and male leaders differ in the relationship between transformational leadership and occupational self-efficacy can help organizations to seek ways to build up their occupational self-efficacy. This is especially important when considering that occupational self-efficacy is related to performance in organizations. Originality/value - The paper employs both leader and follower evaluations on leaders' transformational leadership to explore the relationship between transformational leadership and occupational self-efficacy. The paper sheds light on the different processes involved in establishing occupational self-efficacy.
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    Women in management review 20 (2005), S. 544-561 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The broad aim of this paper is to investigate whether managers in Australia allocate their time differently than other occupational groups, and the impact gender and life situation (using marital status and presence or absence of dependent children as a proxy) has on time allocation. Design/methodology/approach - To address these broad aims, data are drawn from the 1997 Australian Time Use Survey. This is a nationally representative survey that examines how people in different circumstances allocate time to different activities. Findings - The results of this study highlight three important issues. The first is that male and female managers display different patterns of time use. Male managers' time is dominated by paid employment activities, whereas female managers' time is spent predominantly on employment and domestic activities. The second is that life situation impacts on the time use of female managers, but not male managers. The third important find of this study is that managers' time use is different to other occupational groups. Practical implications - These findings have policy implications relating to work-life balance, career progression and changes in patterns of work. In terms of work-life issues, it reveals that male and female managers face a "time squeeze", with some evidence of a "second-shift" for female managers. In addition, the findings provide insight into the work-life issues faced by male and female managers. Originality/value - The results of this inquiry provide insight into how different individuals spend their time - insight into "lifestyles". However, in-depth qualitative studies are required to reveal why individuals allocate their time in this way and to understand the opportunities and constraints individuals face in time allocation.
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    Women in management review 20 (2005), S. 595-609 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To introduce the reader to a new way of understanding how the glass ceiling, the informal mechanisms and structures that slow or prevent women's advancement, may be configured, using capabilities theory. Design/methodology/approach - Capabilities theory is used as an analytical lens to evaluate the nature of interaction between the senior women's "internal capabilities" (their readiness to act), and the external "work environment" (work and non-work factors) that in combination with internal capabilities, constitute combined capabilities. In particular, we reflect on how the character of combined capabilities might effect senior women's perception of ambition and risk and the choices that are made during the "career journey". Findings - From a capabilities perspective, it can be argued that the remit of HRM policy makers regarding the careers of women attempting to break through the glass ceiling needs to be broadened, particularly by those organisations not only wishing to enhance their corporate social responsibility with regards to existing and potential employees but also those wishing to deepen their understanding of workplace inequality. Originality/value - This paper adds to our understanding of women's career journeys, and is likely to be of interest also to those researching the in areas of workplace equality and diversity and HRM policy and practice.
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    Women in management review 20 (2005), S. 56-71 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The paper aims to examine whether the South African government and its corporate organizations have been successful in employing women as professional equals by utilizing them fully in senior and top management positions after equal opportunity and affirmative action legislation was introduced by the democratic government. Design/methodology/approach - A descriptive and theoretical paper, and thus secondary data from previous studies are used as comparative analysis for discussions and examinations. Findings - Reaching top level positions is still uncommon for South Africa's women, as its corporate environment is not yet ready to accept women as professional equals, resulting in government legislation and policies working against women's growth and advancement instead of working in their favour. Suggestions are made for future studies to investigate what makes women worldwide flourish in government and public sector jobs, but fail in private and corporate sectors. Practical implications - Recommends implications for South Africa's corporate organizations to become more women-sensitive and friendly by empowering women as a group regardless of their race and colour for government policy and legislation to be successful. This area is unexplored, thus making it a new topic. Originality/value - This paper may be of value to those professional women who are oblivious to barriers affecting their advancement and to corporate organizations puzzled by the imperceptible upward mobility of women in top management positions despite the implementation of equal opportunity and affirmative action legislation.
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    Women in management review 20 (2005), S. 562-580 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This research was undertaken to investigate the differences in preferred managerial leadership behaviour among genders and racial groups in South Africa. Design/methodology/approach - Data were collected from part time MBA students in South Africa, and subjects' preferences for explicit leader behaviour was assessed by the Leader Behaviour Description Questionnaire XII, with samples of Asian[1], black, coloured[2], and White South Africans further categorized by gender. Findings - Coloured sample subjects were most dissimilar from the other samples as to preferred leader behaviours. The most similar grouping was black males with white males and females. Research limitations/implications - Different results were obtained than predicted by past studies comparing only black and white subjects. Studies comparing only those two racial groups could yield misleading interpretations of the actual managerial leader race and gender dynamics in South Africa. Owing to the small samples obtained for coloureds and Asian women, a follow-up study is underway to increase these sample sizes. Practical implications - Implications of this study for practice are that programmes of managerial leadership development and practice need to consider that the race and gender dynamics in South Africa extend beyond the majority blacks and whites, and need to be more inclusive of all groups. Originality/value - The results tend to contradict the interpretations of past studies of management and leadership that have indicated significant differences between the behaviours of blacks and whites in the business environment. These two groups were found to be most similar in preferences.
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    Information, technology & people 18 (2005), S. 33-49 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To identify, classify, and propose a preliminary theory of the value conflicts and social choices that arise in enterprise system use. Design/methodology/approach - Ethnographic case study of a medium-sized manufacturing firm, using a participant-observer approach. Findings - Three areas of value conflict are identified between functional areas: conflicts over work priorities, conflicts over dependency on the commitments of others, and conflicts over evaluation fairness. When participants perceived that the value conflicts were accommodated in a balanced and legitimate way, they chose to use information resources within the enterprise system. When the conflicts were perceived as too great, participants chose to ignore the enterprise system, or develop their own competing information resources. Research limitations/implications - This paper reports on theory building from one intensive case study. It implies, however, that previous attempts to account for the difficulty of enterprise resource planning (ERP) use have not focused enough on the social relationships between the functional areas that are tightly integrated through enterprise systems. Practical implications - The three value conflict questions (work priorities, dependency on commitments, and evaluation fairness) can be used to identify potential ERP problem areas, and to clarify the costs and benefits of different ERP choices for various functional areas. Originality/value - For information systems researchers and practitioners, this paper offers another means for identifying value conflicts and social choices in computerization, hopefully bringing us closer to Rob Kling's dream that computerization choices be made in a more socially benign way.
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    Information, technology & people 18 (2005), S. 9-20 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To extend the work of Rob Kling, whose research interests, and advocacy were at the center of a movement in analytical inquiry and empirical research now known as "social informatics". Design/methodology/approach - Reviews the work of those who engage in social informatics research to strengthen and further the conceptual perspective, analytical approaches, and intellectual contributions of social informatics. Findings - The vibrant and growing international community of active social informatics scholars has assembled a social informatics resource kit that includes: perspective lenses through which research data can be viewed critically; techniques for building theory and developing models from socially rich empirical data; and a common body of knowledge regarding the uses and effects of ICTs. Originality/value - The paper identifies opportunities to engage new scholars in social informatics discussions, and suggests new venues for promoting and extending the work of scholars already enrolled in the social informatics movement.
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    Information, technology & people 18 (2005), S. 383-404 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - This paper seeks to critique the notion of diffusionism. Design/methodology/approach - The notion of diffusionism provides a general way of understanding innovation and human progress. It is pervasive within IS research and practice. Generically, diffusionism denotes an asymmetrical view of innovation as originating exclusively in "progressive" centres, from which it spreads through an essentially passive recipient community. This model is pernicious, as it privileges an élite few over the majority, with the innovator/imitator dichotomy presented as natural, moral and inevitable. This paper analyses the notion of diffusionism in information systems (IS). Findings - The failure to find any empirical support for diffusionism reveals both its mythical character and its ideological rationale in lending moral legitimacy to colonialistic projects. Empirical examples demonstrate both the ubiquity of the diffusionist mindset in IS research and practice, and its linkage to pseudo-colonial activities in the home domain. Originality/value - The paper concludes by arguing for a more critical approach within IS research on innovation, the use of richer, process-based theories, and greater partnership with practitioners in order to close the research/practice gap.
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    Women in management review 20 (2005), S. 37-55 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - Organisational work-life policies and programs allow employees to have greater control over how, when and where they work but these policies are often under-utilised, particularly by men and career-oriented employees. In what is largely an atheoretical area of literature, the paper aims to theoretically integrate the empirical literature related to the uptake of organisational work-life policies. Design/methodology/approach - The paper links three related areas of literature: the associations between work-life policies and individual/organisational outcomes; explanations for the low uptake of work-life policies in many organisations; and preliminary studies which have explored organisational culture and its relationship to work-life policies. These literatures are integrated to develop a five-dimensional construct, "organisational work-life culture", for testing in future research. Findings - It is suggested that the following five dimensions underlie this aspect of organisational life: lack of managerial support for work-life balance; perceptions of negative career consequences; organisational time expectations; the gendered nature of policy utilisation; and perceptions of unfairness by employees with limited non-work responsibilities. Practical implications - The development and validation of the organisational work-life culture construct requires further research and may result in specific organisational strategies and policies which address the barriers to work-life policy utilisation. Originality/value - Based on existing empirical evidence, the paper suggests an original theoretical proposition: that organisational work-life culture is underpinned by five dimensions and explains much of the provision-utilisation gap in work-life policy.
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    Women in management review 20 (2005), S. 96-106 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To discusss the first concept car development project in the automotive industry managed by female engineers and designers. Design/methodology/approach - An abiding concern in feminist discourses is to understand how and why women are excluded from certain positions and activities and how organizations become gendered. Drawing on the Russian literature theorist Mikhail Bakhtin, exceptional events such as concept car development projects in the automotive industry may be examined as a form of carnival wherein the predominant social order is overturned for a period of time and thereafter restored. Findings - Exploring the "all female" project at Volvo Cars as a carnival event captures the double nature of such "affirmative" activities; on the one hand, they are giving space to marginal groups, while, on the other hand, being events that differ from the everyday work life order, they therefore risk being marginal activities with limited sustaining impact. Originality/value - In theoretical terms, the paper has integrated feminist theory and Bakhtin's writing on the carnival as an institutionalized way to mediate conflict and discontent.
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    Women in management review 20 (2005), S. 117-132 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To investigate the career experiences of women professors in order to gain an in-depth understanding of factors contributing to their present status of profession. Design/methodology/approach - Data were generated from career history method on 31 women professors who have been identified as high-flyers. They were selected based on a criterion that they achieved professorship at the age of 48 years and below. Each respondent was interviewed on questions addressing topics across the entire life stages. Constant comparative analysis of data was conducted to generate themes. Findings - Reveals the factors associated with their fast performance in academia that were divided into two stages, i.e. career exploration, and career establishment and maintenance. Factors dictated at the career exploration stage are early exposure to learning, entrance to boarding schools, first degree experience and personal qualities, while factors that contribute during their establishment and maintenance stage are graduate study experience, career centrality, family support, uniqueness of academic role, health consciousness and sense of religiosity. Research limitations/implications - It involved women professors only in order to understand the complexities of women academicians and their careers. Practical implications - Provides evidence and information on the subjective interpretation of a career in academia, which should be taken into consideration in promotion and selection exercises, especially re women academicians. It also enhances women's understanding of their own careers and the interplay of other aspects of life as well as organizational environments in their careers. Originality/value - This paper offers practical information to inspired individuals, especially women academicians, in order to achieve professorship.
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    Women in management review 20 (2005), S. 216-233 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The purpose of this study is to explore empirically how female and male managers describe their perceived leadership qualities in an Asian context. Design/methodology/approach - A total of 171 middle managers in telecommunications and financial services in Hong Kong were surveyed. Three sets of survey data - leader attributes, societal culture, and organizational practices - were collected from independent samples of respondents. Findings - The results provide valuable insights into the function of leadership behavior in a Chinese community. Irrespective of the sex of the person making the direct report, perceived attributes in rating managers showed no substantial differences. Females projected a more favorable image of leaders than their male counterparts. Research limitations/implications - One limitation is that the gender of the leader respondent pairs is not known and no attempt was made to distinguish between the characteristics of male and female leaders, but only to reflect the perceptions of male and female direct reports. Practical implications - Despite the limitation of small sample size, the results from the present study will provide some significant implications for firms in recruiting managerial talent and achieving gender equality in employment. Originality/value - Regarding the responsibilities to enable women to be valued for leadership qualities, organizations could provide opportunities for women to contribute and excel in using their leadership potential in management.
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    Women in management review 20 (2005), S. 312-328 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - The aim of the paper is to analyse the position of the Czech women in the labour market in a comparison to the EU-15 countries. The paper critically reviews three domains of female labour market participation: general characteristics of the female employment, work-life balance indicators, and disadvantages of the female labour force related to motherhood. Design/methodology/approach - The data draw on harmonized data from international/supranational institutions (EUROSTAT, OECD, ILO) in order to compile comparative statistics on gender and labour market characteristics. A cluster analysis is performed in order to group countries with similar gender and labour market characteristics together. Findings - The results identify three clusters with respect to the position of women in the labour market: southern model, Scandinavian model, and mixed model. The southern model includes Spain, Italy and Greece. These countries are characterised by women's low participation in the labour market, shorter working careers and a low incidence of part-time working. The Scandinavian model (Denmark, Sweden, Finland) represents countries, which have high levels of female labour market participation, and a work culture that fosters high numbers of part-time and flexible work systems. The mixed model (UK, France, Germany) falls in between these two extremes and includes the Czechoslovakia. The mixed model has relatively high female employment rates both full- and part-time but tends to have less support structures for combining work-life balance. Originality/value - The data provide an insight into the gendered labour market systems in the Czech Republic and highlight how state and private employer organisations can develop gender sensitive policies to assist women's career and professional development. It is suggested that the Czech Republic needs to develop policies that will foster part-time and flexible working arrangements.
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    Women in management review 20 (2005), S. 397-411 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - This paper examines gender, work and equal opportunities in central and eastern Europe (CEE) countries. The worker-mother contract in socialist systems is discussed and reveals how transition from a communist economic system to a market economy has eroded women's equality within the workplace claimed with the Communist and economic social legacy. The aim is to explore the opportunities and constraints on women's professional career advancement in post-socialist societies. Design/methodology/approach - The paper consolidates research on gender and work within CEE countries and draws on international datasets including, the Gender Development Index and Gender Empowerment Index. Findings - The results show that women's high representation in management and professional occupations, once the hallmark of socialist employment structures, is now being threatened by the erosion of state childcare services and the increasing level of discriminatory practices in recruitment, selection and development. It is suggested that the formal state structures have acted to foster neo-traditionalism and a traditional gender identity. Economic and political transition is argued to be a process of remasculinisation, which reaffirms gendered hierarchies and gendered power relations in public and private realms. Originality/value - The paper contributes to the limited subject of equal opportunities and gender issues within an organisation context within CEE regions. The paper examines gender-mainstreaming methodologies and considers implications for the development of equal opportunity and diversity management policies at state and organization level.
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    Women in management review 20 (2005), S. 464-477 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Purpose - To assess changes over the past decade in the self-reported levels of adjustment, job performance, and professional acceptance of western women professionals working in Japan. Design/methodology/approach - Napier and Taylor's benchmark 1995 study of western women working in Japan is replicated ten years later on a similar sample group of women in Japan. Questionnaire responses to questions about cultural adjustment, job performance, and professional acceptance are compared for the original and new samples. Findings - Despite increased westernization of business practices in Japan and a greater representation of Japanese women in management positions, no statistically significant change is found in the scores for the three measures examined over the ten year period. The incidence of formal training, preparation, and support provided by employers was higher for the more recent sample. Research limitations/implications - The sample size is relatively small and represents only women in the Tokyo area, which may limit the study's generalizability to women in less metropolitan areas of Japan. Practical implications - Both for those women professionals who live and work in Japan and for HRM professionals responsible for expatriation and adjustment issues involving those women, provides evidence that adjustment challenges persist despite changes in Japan's sociocultural environment. Originality/value - By carefully replicating the original study and sample characteristics as closely as possible, this paper provides a useful longitudinal perspective on the situation of foreign women professionals in Japan.
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    Information, technology & people 17 (2004), S. 87-101 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Under the Americans with Disabilities Act (ADA), companies must provide customers with disabilities access to their "physical" stores. With the advent of the pure Web store, some wonder if the ADA will extend into "cyberspace". So, are companies ready? This study assesses Web sites to determine their readiness. Results reveal that only 9 percent of the sites have accessible home pages.
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    Information, technology & people 17 (2004), S. 71-86 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Young people entering their first year of university studies were asked to give their impressions of 12 high knowledge and information sector occupations. Their perceptions yield a complex set of expectations that are consistent, in large measure, with experts' predictions of the information sector's occupational winners and losers. The majority of students aspire to be self-employed or to work in the private, rather than the public sector. Of the occupations included in the study, the students perceived the occupation "librarian" most negatively in terms of skill, status, compensation and future opportunity, unlike, for example, the similar occupation, "Internet researcher". The results are discussed in term of the complex interactions of gender, computing, and skill on the attractiveness of difference types of work.
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    Information, technology & people 17 (2004), S. 31-52 
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    Topics: Computer Science , Sociology
    Notes: Enterprise resource planning (ERP) systems are widely used by large corporations around the world. Recently, universities have turned to ERP as a means of replacing existing management and administration computer systems. This article provides analysis of the rollout of an ERP system in one particular institution in the UK, the particular focus being on how the development, implementation and use of both generic and university specific functionality is mediated and shaped by a fundamental and long standing tension within universities: this is the extent to which higher education institutions are organisations much like any other and the extent to which they are "unique". The aim of this article is not to attempt to settle this issue of similarity/difference in one way or another. Rather, it seeks to illustrate the value of taking discussions of similarity relationships surrounding the university and other organisations as the topic of analysis. One way of working with these kinds of issues without resolving them is to consider their "distribution" and where ERP shifts the responsibility for their final resolution. This is a novel and insightful way of understanding how ERP systems are refashioning the identity of universities. The article suggests, moreover, that ERP software is "accompanied" by such tensions in which ever site it is implemented. The research presented here is based on a participant observation study carried over the period of three years.
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    Information, technology & people 17 (2004), S. 171-185 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Theories of sociotechnical change seek to understand technology as both material and social artifacts. Actor-network theory (ANT) offers an approach to sociotechnical change that has been criticized for emphasizing a micro-level analysis of political strategies at the expense of larger social and cultural processes. This paper presents an approach to sociotechnical change that links the enrollment process of ANT with broader social practices, through the concept of inclusion in multiple technological frames. Inclusion in different technological frames is used to explain the sources of enrollment strategies in the early personal digital assistant (PDA) industry. Two case studies of PDA evolution (Psion, led by David Potter, and Palm, led by Jeff Hawkins) are used to illustrate the link between enrollment strategies and inclusion.
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    Information, technology & people 17 (2004), S. 186-209 
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    Topics: Computer Science , Sociology
    Notes: Much of IT research focuses on issues of adoption and adaptation of established technology artifacts by users and organizations and has neglected issues of how new technologies come into existence and evolve. To fill this gap, this paper depicts a complex picture of technology evolution to illustrate the development of Web browser technology. Building on actor-network theory as a basis for studying complex technology evolution processes, it explores the emergence of the browser using content analysis techniques on archival data from 1993-1998. Identifies three processes of inscribing, translating, and framing that clarify how actors acted and reacted to each other and to the emergent technological definition of the browser. This spiral development pattern incorporates complex interplay between base beliefs about what a browser is, artifacts that are the instantiation of those beliefs, evaluation routines that compare the evolving artifact to collective expectations, and strategic moves that attempt to skew the development process to someone's advantage. This approach clarifies the complex interdependence of disparate elements that over time produced the Web browser as it is known today.
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    Information, technology & people 17 (2004), S. 303-326 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The central purpose of this paper is to demonstrate that managers of several IT companies, during the dot-com bubble, used the myths that were readily available in the wider American culture of the time to motivate and manipulate their employees. These managers motivated their employees to put in long hours at the worksite, to be continually on-call, to intensify their work pace, and to self police their co-programming teams. The methods used were qualitative social research including interviews, observations, self-reported organizational charts and time diaries. This is a single case study conducted during a specific period of time. The implications discussed in this paper may provide insight to the managers of IT personnel who seek to motivate their employees to greater efficiency. This paper adds to a discussion on the role of myth in managing IT personnel.
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    Women in management review 19 (2004), S. 139-142 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Women in the UK frequently do not consider business ownership as an alternative to other forms of employment or as a means to gain economic benefits. The number of women currently entering in to businesses in the North of England is decreasing and is less than half of that in the South. This paper examines the preliminary findings from a longitudinal study exploring the socially created barriers to business start-up that inhibit the growth of women entrepreneurs and how they may be removed. The study employed an action research approach to investigate the experiences of UK women entering into micro and small business ownership, emphasising the social construction of many of the barriers faced by women in the pursuit of business ownership. In doing so it examined personal and motivational factors surrounding the start-up process, the economic and physical barriers encountered, as well as the perceived and actual support and advice available to women.
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    Women in management review 19 (2004), S. 413-420 
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    Topics: Sociology , Economics
    Notes: Looks at the extent to which employers recognise and act on "business case" incentives for implementing working-time flexibility for those wishing to develop career paths. Focuses, in particular, on women's flexibility following maternity and their ability to access part-time management positions through accommodating a reduction in working hours, or the integration and promotion of women working part-time to managerial status. The research was generated through 62 qualitative interviews with mothers currently working in the hospitality industry and a further ten interviews with male and female managers of these women. Findings reveal that while managers are aware of the benefits of retaining highly qualified women managers, these informal practices are not universally accessible. There is little evidence that managers recognise a "business case" for the integration of part-time workers into higher occupational grades, despite the recent regulation of part-time work in the UK.
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    Women in management review 19 (2004), S. 391-403 
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    Topics: Sociology , Economics
    Notes: The paper discusses some gender debates in linguistic behaviour and suggests how scenario-based research techniques may contribute. It then presents a survey-based study of 157 Australian female, organisationally senior, managers. For each of three workplace communication dilemmas, participants evaluated a series of strategic responses, indicating both how effective and how probable they thought the responses were. Despite the participants' seniority and confidence as communicators, their evaluation of the strategies often varied with whether they believed the communication strategist in the scenario was male or female. This suggests that even confident, organisationally senior women still maintain some traditional gender-based ideas about good communication. Despite this, the participants' own preferred communication strategies did not vary with their seniority or their confidence in expressing opinions. The study's theoretical and practical implications and some limitations are discussed, together with topics for further research.
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    Information, technology & people 17 (2004), S. 53-70 
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    Topics: Computer Science , Sociology
    Notes: Although we now know much about children's use of information and communications technologies, researchers have yet to consider adequately the roles that children play in shaping adults' computer use. Via household survey data from a randomised sample of 1,001 adults and in-depth interview data from 100 of these initial respondents, this paper explores the meditating roles of children in: the purchasing/acquisition of computers by adults; adults' access to computers; the level and nature of adults' use (and non-use) of computers; how adults learn to use computers; and how adults are supported when using computers. The paper concludes that while children play a variety of roles in adults' (non)adoption and (non)use of computers this influence is often tempered by a range of other factors and, indeed, should not be overstated. For example, while children appear to be a significant "official" factor in parents' and grandparents' adoption of computers they were rarely the sole reason for adults investing time and money in ICT - with a range of other self-orientated reasons usually in attendance. In terms of adults' access to and use of ICT, the demands of children to use computers were a mitigating but not always dominant factor to be considered by parents. Similarly, children appear to play a peripheral role in supporting adults' use of ICT. The paper concludes by considering how the role of children in adults' use of ICT would appear to be often more symbolic than practical;, e.g. as an official justification for buying/adopting a computer rather than as a strong and sustained guiding force.
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    Information, technology & people 17 (2004), S. 116-123 
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    Topics: Computer Science , Sociology
    Notes: In this editorial introduction Allen Lee's definition of the information systems (IS) field is taken as the starting point: "Research in the information systems field examines more than just the technological system, or just the social system, or even the two systems side by side; in addition, it investigates the phenomena that emerge when the two interact" (Lee, A. "Editorial", MISQ, Vol. 25, No. 1, 2001, p. iii). By emphasizing the last part of this, it is argued that actor-network theory (ANT) can provide IS research with unique and very powerful tools to help us overcome the current poor understanding of the information technology (IT) artifact (Orlikowski, W. and Iacono, S., "Research commentary: desperately seeking the 'IT' in IT research - a call for theorizing the IT artifact", Information Systems Research, Vol. 10 No. 2, 2001, pp. 121-34). These tools include a broad range of concepts describing the interwoven relationships between the social.
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    Information, technology & people 17 (2004), S. 252-267 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This paper presents a framework for understanding the technological change and its impacts on environments where multiple versions of a technology exist simultaneously. Both orienting and limiting role of physical (skeumorph) and conceptual metaphors on the products, processes, and user experience in changing from a familiar functional implementation to the one employing new media is illustrated using examples showing the transition from wet photography to digital imagery and from surface mail to e-mail. People use physical (skeumorph) and conceptual metaphors to orient themselves with new technology by understanding new functions in terms of earlier technological versions. Since new technology is adopted at varying rates and varying times, multiple versions exist at any given time. Sometimes expectations appropriate for earlier technological iterations obscure the challenges and possibilities presented by the new media implementation. This paper examines how new technologies challenge and are challenged by the contexts into which they are introduced. By understanding the function that physical (skeumorph) and conceptual metaphors play in facilitating technological change, we can become more conscious of the discontinuities between the new technological iteration and earlier implementations to gain deeper awareness about how "the new" functions differently and to help us engage new technology closer to its own terms and open up new possibilities for its use.
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    Women in management review 19 (2004), S. 52-64 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: Studies on participation in organizational decision making in the context of developing countries are limited, especially from a gender perspective. Based on a survey of government and private sector employees in Dhaka, Bangladesh, this study explores the extent to which women have been integrated in the workforce and how both genders perceive their participation in decision making. Organizational climate is perceived as healthy, while communication between the genders does not reflect major barriers or animosities. Yet, in the largely traditional male-dominated organizational setting, it is interesting to note that while overt resistance to women has decreased, subtle hostilities continue to resonate. Such hostilities adversely affect perceived participation. A strain of conservatism also continues to exert some negative influence on perceived participation but mostly on women.
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    Women in management review 19 (2004), S. 74-87 
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    Topics: Sociology , Economics
    Notes: A study was undertaken to determine if there were quality differences between ventures that were forwarded on to a mass merchandiser for buyer review and those that were not. The sample ventures were manufacturers participating in an independent evaluation program for a major US midwest mass merchandiser. The quality issues were based on common management practices and on the marketability of the product being offered to the firm. Ventures that were forwarded for subsequent buyer review were found to be superior in both areas of concern. A separate analysis was run to determine if any gender-based differences were notable in the evaluation process. With few exceptions, male- and female-owned ventures were of comparable quality when forwarding status was controlled. However, using regression analysis, product quality was found to have the greatest impact on whether or not a female-owned venture was forwarded, while the quality of the entire venture (product and management practices) was of greater significance for male-owned ventures.
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    Women in management review 19 (2004), S. 174-177 
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    Topics: Sociology , Economics
    Notes: Traditionally, the concept of entrepreneurship included a for-profit bottom line. Recently, however, researchers have begun to explore an adaptation of this model called "social entrepreneurship"; that is, creating organizations for the greater good of a community, region, nation, or the world. These entrepreneurs use money that they made or inherited to establish organizations from a missionary and visionary posture. This is an arena where women have had significant impact, yet little has been written to celebrate their contributions. The purpose of this paper is to explore the concept of such philanthropy, to suggest where this social ethic might have had its origins, and to provide samples of women who have been entrepreneurial in their social commitment. Suggestions for future research on women's entrepreneurial philanthropy will also be made.
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    Women in management review 19 (2004), S. 233-243 
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    Topics: Sociology , Economics
    Notes: Understanding cultural differences is critical to international business success. Hofstede's (1980) model of national culture is widely used to identify such differences. The cultural dimensions identified in Hofstede's model, however, are not gender-specific, with one exception, masculinity/femininity. Hofstede's data were gathered in the late 1960s and early 1970s. Considerable change has taken place since that time, particularly in the areas of education, legislation, and workforce composition. It is proposed that these changes, among others, may have resulted in gender differences in dimensions of national culture. This study provides an exploratory examination of gender differences in cultural characteristics in two industrialised countries with distinctly different cultures, Japan and the USA. Results indicate that gender differences exist in the power distance dimension for Japan and in the individualism/collectivism dimension for Japan and the USA. Theoretical and practical implications of these findings are discussed.
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    Women in management review 19 (2004), S. 286-292 
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    Topics: Sociology , Economics
    Notes: Across both the private and public sectors one strategy that has been used to support women in leadership roles and to increase women's participation in leadership positions has been to establish formal female specific networks. This paper examines the efficacy of such a strategy through a case study of one such group - the Australian Local Government Women's Association. Data for the paper are drawn from interviews with the 19 female mayors in the Australian state of Queensland. Participants were divided in their views about the organization. One group expressed support for women's networking, a second group was critical of women organizing in such a way and a third group expressed ambivalence about the value of women's networks. This paper draws on these views to assess the transformative potential of women's networks. It concludes that women-only networks have a valuable role to play in securing greater equity for women in management.
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    Women in management review 19 (2004), S. 293-303 
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    Topics: Sociology , Economics
    Notes: This paper argues that UK business and management schools continue to operate a gender blind approach (or at best gender neutral) to management education, research and the development of management theory. This echoes a pattern repeated in the practice of management, which closes down and inhibits opportunities for management to be "done differently" and for organizations to be different. Our aim in this paper is to critically scrutinise and enable a consciousness raising in ourselves and our audience by highlighting what we understand as gender blindness within management, management research and education. However, the issue of whether this gender blindness results from "not seeing", "being unaware", "suppressing gender" or "gender defensiveness" remains problematic. We conclude with a call for an "unlearning" and a "rethinking" of gender blind management education and provide some examples of how this might be achieved.
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    Women in management review 19 (2004), S. 356-363 
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    Topics: Sociology , Economics
    Notes: Organisational stress originates in organisational demands that are experienced by the individual. Stress is built up in the concept of role which is conceived as the position a person occupies in a system. This paper investigates the intensity of organisational role stress among women informational technology professionals in the Indian private sector. Organisational role stress scale is used on a sample of 264 to explore the level of role stress. Resource inadequacy has emerged as the most potent role stressor, followed by role overload and personal inadequacy. The research finds differences in the level of stress between married and unmarried employees on several role stressors. However, level of education does not emerge as a significant differentiator of stressors.
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    Women in management review 19 (2004), S. 364-372 
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    Topics: Sociology , Economics
    Notes: Reproduces studies carried out at the beginning of the 1970s that demonstrated women's anxiety about university or professional success. This anxiety was characterised by their fear of being socially isolated. A methodology in which women are asked direct questions shows that they have overcome that anxiety. But when a more subtle type of question is used, it is revealed that women continue to attribute the best academic, professional and social results to men instead of women.
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    Women in management review 19 (2004), S. 109-122 
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    Notes: The paper examines how male and female executives' leadership orientations are reflected in crisis awareness. Drawing on management-related gender and crisis theories, it is argued that women's proclivity to employ participative decision making is mirrored advantageously in coping with crisis-related scenarios. Predicated on a sample of 112 Israeli executives it is shown that perceptions of crisis preparedness/proneness are gender-based and that women are more likely to employ a holistic approach that facilitates crisis preparedness.
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    Women in management review 19 (2004), S. 244-251 
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    Notes: Research into "corporate masculinity" suggests that executive men position their difference, status and power through discourses which involve the strategies of "identification with some men and differentiation from others, including women". While these processes apparently place women in an antithetical relationship to power, women are increasingly achieving executive leadership. This paper examines the career representations of 30 senior women executives. Drawing on a social constructionist approach to gender and identity, examines women's positioning of self within the discourse and discusses how they deal with the apparent paradoxes or contradictions of female identity within a world dominated by corporate masculinity. Our findings suggest that women engage in processes of identification and differentiation comparable to those of men. Perhaps unexpectedly, these processes often involve an assertion and celebration of female difference that includes distinctions between "the wo-men and the boys". They also involve a more tentative process of differentiation from corporate masculinity through the construction of an emerging new culture, the culture of women in business.
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    Women in management review 19 (2004), S. 304-316 
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    Notes: The purpose of this study was to examine the effect of diversity programs on female student representation within sport management preparation programs. A questionnaire was sent to 172 undergraduate and graduate sport management preparation programs at the North American Society for Sport Management member institutions and 72 completed surveys were returned. These data were used to test a confirmatory path model at the undergraduate and graduate levels. Results show that diversity programs continue to be developed, and that diversity program leads to increase female student representation within undergraduate and graduate sport management preparation programs. Based on the findings of this study, student diversity programs are assisting to eradicate barriers for women in the sport management profession.
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    Women in management review 19 (2004), S. 345-355 
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    Notes: Job attitudes, such as work commitment and job satisfaction, have attracted academic and practitioner attention for a number of reasons. Previous research indicates that such attitudes have important organizational consequences, such as turnover, effort expenditure, and productivity. Earlier findings indicate that men and women have different attitudes towards their jobs. In this study, using a sample of 228 employees, the effects of gender on job attitudes was investigated. The results suggest support for the job model or structuralist perspective; that is, women and men have similar job attitudes once we control for work-related and other variables.
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    Women in management review 19 (2004), S. 404-412 
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    Notes: This paper reports on the difference between men and women's motivations for going into business and why they choose to operate their business from home. Reports the views of the operators regarding community attitudes towards home-based businesses. Data was collected from a self-administered survey distributed by post, from home-based business operators in two local government areas in Western Australia. Two focus groups verified the findings of the survey and investigated the home-based business operator's perceptions of the communities attitude towards them. It was evident that some sections of the community felt that home-based businesses are extended hobbies and not to be taken seriously. The paper argues that this view ignores the significant financial and social contributions that home-based businesses make to the economy and society in general and is not a view that is held by home-based business operators themselves.
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    Information, technology & people 17 (2004), S. 124-149 
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    Topics: Computer Science , Sociology
    Notes: This article explores the ways in which actor-network theory (ANT) invites an alternative account of democratic process, namely in terms of issue-formation, which is particularly well suited to the study of democratic practices facilitated by information and communication technologies (ICT). Engaging with arguments that have been made in political theory in favor of the re-invigoration of institutional and extra-institutional forms of democratic debate, this article argues that a re-valuation of issue-politics is more than timely. In this respect, actor-network theory is a particularly fruitful approach, since it provides the conceptual and methodological equipment to account for democracy in terms of processes of issue formation. Such an account of democracy, it is argued, is particularly appropriate to the study of ICT-based democratic processes, since in the context of ICT distributed networks that configure around particular issues can be seen to emerge as the carriers of democratic process. Moreover, ANT provides the conceptual and methodological tools for the development of a research practice of tracing public controversies as they are enacted in such networks on the Web. In tracing a particular controversy on the Web, around the Development Gateway, a portal for development information set up by the World Bank, one begins to articulate an alternative understanding of the significance of ICT for institutional as well as extra-institutional forms of democracy. A number of requirements on effective democratic action, as facilitated by ICT, are derived from the case study, which move beyond the requirement of social networking, i.e. the building of partnerships, and informational networking, i.e. the exchange of knowledge and opinion. Issue-networking here comes to the fore as indispensable to democratic politics.
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    Information, technology & people 17 (2004), S. 8-30 
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    Topics: Computer Science , Sociology
    Notes: Argues that the organizational involvement of large scale information technology packages, such as those known as enterprise resource planning (ERP), has important implications that go far beyond the acknowledged effects of keeping the organizational operations accountable and integrated across functions and production sites. Claims that ERP packages are predicated on an understanding of human agency as a procedural affair and of organizations as an extended series of functional or cross-functional transactions. Accordingly, the massive introduction of ERP packages to organizations is bound to have serious implications that precisely recount the procedural forms by which such packages instrument organizational operations and fashion organizational roles. The conception of human agency and organizational operations in procedural terms may seem reasonable yet it recounts a very specific and, in a sense, limited understanding of humans and organizations. The distinctive status of framing human agency and organizations in procedural terms becomes evident in its juxtaposition with other forms of human action like improvisation, exploration or playing. These latter forms of human involvement stand out against the serial fragmentation underlying procedural action. They imply acting on the world on loose premises that trade off a variety of forms of knowledge and courses of action in attempts to explore and discover alternative ways of coping with reality.
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    Women in management review 19 (2004), S. 40-51 
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    Topics: Sociology , Economics
    Notes: Women are under-represented in the ranks of expatriate managers and research on expatriates, though formally gender-neutral, has been heavily weighted towards the study of male professionals, thereby reinforcing the image of expatriates as male, middle aged, married with children. What most research has in common is an individualistic, psychological approach to the study of expatriate experience. A focus on (change) processes on individual and organisational level draws our attention towards career theory. This paper presents a theoretical framework that conceptualises expatriate careers as a career transition that triggers individual and social structuration processes. It reviews the key findings of research on Western women managers in Hong Kong and gives insight into the experiences of expatriate women managers in a new socio-cultural, economic and organisational environment.
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    Women in management review 19 (2004), S. 98-108 
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    Topics: Sociology , Economics
    Notes: This paper outlines the methods and outcomes of a study into equity management strategies in Australian private sector organisations reporting to the Equal Opportunity for Women in the Workplace Agency (EOWA). Reports from 1,976 organisations indicate 11 key factors characterising equity management in Australia. The study highlights differences within previously identified social structural policies, temperamental and opportunity policies and identifies a further policy type, categorised as "support policies". Differences have also been identified in relation to distribution structures, suggesting that gender is not the sole consideration in determining equity management strategies. The justice principle of distribution also figures strongly in equity management implementation.
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    Women in management review 19 (2004), S. 164-173 
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    Notes: Recent research on women business owners de-emphasizes home-based business ownership, despite the fact that home-based ownership is on the rise. This study uses data from the Upstate New York Small Business Project to compare women engaged in home-based businesses to their counterparts, who locate their businesses outside the home. The results indicate that the women engaged in home-based business ownership experience less work to family conflict than their counterparts. Yet their businesses enjoy less economic success than those run by their non-home-based counterparts. This suggests that home-based ownership may be a good option only for women who do not have strong financial needs.
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    Women in management review 19 (2004), S. 154-163 
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    Topics: Sociology , Economics
    Notes: During the past decade, the incidence of women starting businesses dramatically accelerated in the US. A national, representative sample of women (and men) business owners was interviewed by telephone to understand better this phenomenon. This analysis focuses on women business owners who left corporate careers to start their own businesses. Respondents' experiences with corporate "glass ceilings" and "glass walls", such as lack of flexibility and challenge, lack of role models and mentors, lack of access to line positions with concomitant intrapreneurial opportunities, and failure of organizations to credit and reward women's contributions, are examined. Differences among three age cohorts of women business owners, included in the analysis, portend increased difficulty for companies in retaining talented women professionals and managers, especially those with entrepreneurial interests. Recommendations to companies include identifying and eliminating barriers to women's advancement in the corporate culture and work environment, and development of more intrapreneurial opportunities.
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    Women in management review 19 (2004), S. 212-218 
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    Topics: Sociology , Economics
    Notes: Mentoring is frequently cited as playing an important role in the career development of successful women managers. E-mentoring is relatively new and under-researched, particularly outside North America. The present research investigates the advantages of e-mentoring for women through a pilot programme set up with 28 mentor pairs. E-mentoring is compared with traditional mentoring, and the potential of e-mentoring for women's management development is evaluated. Challenges included encouraging participants to use all the resources of an e-mentoring system and to develop fluency in online communication. The quality of the mentoring relationship remained the most important factor in the success of e-mentoring. The paper identifies areas for further development in e-mentoring.
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    Women in management review 19 (2004), S. 252-259 
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    Notes: This research considered potential antecedents and consequences of workaholism in a sample of 324 female Australian psychologists. Three workaholism types were compared based on measures developed by Spence and Robbins. Data were collected using self-report questionnaires completed anonymously. Antecedents included personal and work situation characteristics, a measure of personal beliefs and fears and a measure of organizational values supporting work-personal life imbalance. Consequences included measures of validating job behaviors, work outcomes, psychological health and extra-work satisfactions. The three workaholism types differed in personal beliefs and fears, work addicts (WAs) scoring higher than work enthusiasts (WEs). WAs indicated less job and career satisfaction than both WEs and enthusiastic addicts (EAs) and lower future career prospects than did EAs. WAs also reported lower emotional health than did WEs. The workaholism types were similar on extra work satisfactions. Each workaholism type also worked similar hours per week as well. These findings validate previous conclusions indicating similar findings for both men and women.
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    Women in management review 19 (2004), S. 5-17 
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    Topics: Sociology , Economics
    Notes: Research investigating female self-employment has often highlighted gender-based differences in the performance of women-owned firms. Some studies have linked the under-performance of women-owned firms to the lower levels of capitalisation used at business inception, associating this with disadvantages accrued in waged work and occupational segregation more generally. Drawing on this association, there has been a tendency to treat self-employed women as an undifferentiated group, failing to recognise heterogeneity therein. Considers the impact of the possession of professional qualifications on self-employment and to what degree they might have the potential to mobilise substantial business capital. The discussion explores the influence of gender in the work and career experiences of women and whether the advantages accrued from professional status might challenge gender disadvantage within self-employment. Results are presented from an exploratory study of male-owned and female-owned accountants in independent practice, which suggest that gender disadvantage persists, even within the context of professional practice.
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    Women in management review 19 (2004), S. 18-28 
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    Notes: Scholarly interest in women's business ownership has increased, but few studies offer theoretically-based explanations for the racial differences observed among women entrepreneurs. This paper seeks to remedy this oversight by applying several theories of entrepreneurship to a comparative study of white and minority women. An analysis of survey data from upstate New York shows that these theories can explain why racial differences in women's business ownership exist. In particular, the theories shed light on these differences by calling attention to a gap between the high aspirations of minority women for business ownership and the paucity of formal entrepreneurial resources that are available to these women (e.g. financial capital and human capital).
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    Information, technology & people 17 (2004), S. 150-170 
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    Topics: Computer Science , Sociology
    Notes: This article juxtaposes the history of the book to the current discussions about lay health information on the Internet in order to thoroughly open up the notion of "reliability" that underlies these discussions. It uses the parallels between the two media to improve understanding of what actors are involved and what issues are at stake, as well as how this is consequential for the reliability that is constructed.
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    Information, technology & people 17 (2004), S. 210-238 
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    Topics: Computer Science , Sociology
    Notes: This study investigates the potential of actor-network theory (ANT) for theory development on information technology project escalation, a pervasive problem in contemporary organizations. In so doing, the study aims to contribute to the current dialogue on the potential of ANT in the information systems field. While escalation theory has been used to study "runaway" IT projects, two distinct limitations suggest a potential of using ANT: First, there is a need for research that builds process theory on escalation of IT projects. Second, the role of technology as an important factor (or actor) in the shaping of escalation has not been examined. This paper examines a well-known case study of an IT project disaster, the computerized baggage handling system at Denver International Airport, using both escalation theory and ANT. A theory-comparative analysis then shows how each analysis contributes differently to our knowledge about dysfunctional IT projects and how the differences between the analyses mirror characteristics of the two theories. ANT is found to offer a fruitful theoretical addition to escalation research and several conceptual extensions of ANT in the context of IT project escalation are proposed: embedded actor-networks, host actor-networks, swift translation and Trojan actor-networks.
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    Information, technology & people 17 (2004), S. 268-285 
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    Topics: Computer Science , Sociology
    Notes: This paper seeks to analyze the role of network effects in relation to the adoption and use of systems for knowledge sharing in organizations and draws on recent developments within network economics to outline a theoretical perspective on the implementation of knowledge repositories in organizations. Findings from a longitudinal field study are presented to explore the concept of network effects in more detail. Commonly associated with economics, the concept of network effects can also be used in an organizational context to study adoption dynamics and use patterns when new information and communication technologies are introduced. The analysis of the field study data shows that knowledge repositories exhibit strong network effects, which can complicate the implementation process in multiple ways. The research is based on a single, in-depth case study. Future research should study the role of network effects in relation to other technologies and organizational contexts. It underscores the need to be aware of - and try to manage - network effects when implementing knowledge repositories and other "networked" technologies. By and large, IS researchers have overlooked the role of network effects in relation to information and communication technologies in organizations. This paper begins to address this gap by focusing on the role of network effects in the adoption and use of knowledge repositories. It is suggested that the concept of network effects provides a useful theoretical lens in a number of other cases.
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    Notes: Aims to present the work done in the development of a simplified office suite for disabled and focus on the use of technology applied to the area of "designing for all". The paper presents an overview of the state-of-the-art in the design for all. It provides practical references to techniques used. The main scope of the paper is to explore the developed technology and give details for the adopted mechanisms. It provides information about designing and implementing software applications for disabled and present a case study for mentally disabled. The paper presents a system that can be used by a specific target group. For this reason, it should be used as reference point for this group, although several techniques can be used for other user categories. The paper is a very useful presentation of an actual system that has been designed and implemented to cover the needs of disabled, useful for interaction with designers and researchers in assistive technology, and it fulfils the need for demonstrative technology in the area of designing for all.
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    Information, technology & people 17 (2004), S. 327-338 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The impact of information technology (IT) on society is tremendous. Globalization of trade, the emergence of information economies, and the growth of the Internet and other global communications networks have recast the role of information systems in managing global corporations. The purpose of this study was to investigate the extent to which personal characteristics such as gender, age, education, income, and experience predict IT managers' job satisfaction in Nigeria. A sample of 360 IT managers selected from business organizations in Nigeria were used for this research. The results of this study suggest that IT managers were satisfied with their job, co-workers, and supervision, whereas they were dissatisfied with their pay and the promotion system. The results of regression analyses also showed that personal characteristics were significant predictors of job satisfaction.
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  • 95
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    Bradford : Emerald
    Information, technology & people 17 (2004), S. 359-379 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Seeks to determine the impact managerial controls have on the effectiveness of virtual teams. Using an experimental design compares self-directed virtual teams to counterparts where behavior controls are used as a method of managerial control. The data were collected using 51 student teams of three or four members each from three different countries. The results indicate that the most satisfied team members were in virtual teams with effective coordination and communication. Members of self-directed virtual teams report higher individual satisfaction with the team and project, while different control structures had no significant impact on virtual team performance. Future research should investigate how these findings generalize to organizational workers, rather than just looking at students. This paper is just a first step investigating one type of managerial control: behavior controls. The small amount of research that has been published on virtual teams has primarily concentrated on self-directed teams. This paper compares results of team effectiveness by looking at both self-directed virtual teams and virtual teams with behavioral controls enforced.
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  • 96
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    Bradford : Emerald
    Information, technology & people 17 (2004), S. 380-406 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Examines the relationship between how people are managed, and the effectiveness of business to business (B2B) e-commerce implementations. The human resource management practices used to test this relationship are training, employee involvement and participatory culture. A survey instrument was designed for the purpose of testing the research hypotheses based on the themes identified in the review of the literature. This survey was administered within a sample of the membership of EAN Australia. The results indicate that there is a clear link established between effective management of human resources and effective implementation of B2B e-commerce enabling technologies. In particular, there is evidence to suggest that the development of a participative culture coupled with the involvement of employees, will be more effective than solely investing in training programs. This study has been limited to organizations operating in the Australian fast moving consumer goods sector. The results therefore need to be read in this context, and it would be useful if these hypotheses could be tested in other countries and different industry sectors. The overall impression is that the organizations that will derive the greatest benefit from the use of these technologies will be not only those that invest in training for the use of the technology. More important sources of leverage are likely to derive from involving a broad range of employees directly in implementation, while actively encouraging a culture of participation across the organization. There is a clear link established between effective management of human resources and effective implementation of B2B e-commerce enabling technologies. In particular, there is evidence to suggest that the development of a participative culture coupled with the involvement of employees, will be more effective than solely investing in training programs.
    Type of Medium: Electronic Resource
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  • 97
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    Bradford : Emerald
    Information, technology & people 17 (2004), S. 423-441 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The paper uses the dramaturgical perspective for conceptualising trust development within temporary virtual teams. The underlying assumption is that temporary teams do not have the luxury of time that, according to the traditional trust theories, enables familiarity among team members and promotes trust development. Yet, in these teams, trust needs to develop quickly and it is important that it lasts throughout the short duration of the project lifecycle. Using the metaphor of a theatre, a dramaturgical perspective on trust relationships is adopted and is used to present actors, co-actors and audience as all playing a key role in scripting, staging and performing virtual plays. The dramaturgical perspective provides an illustrative approach for uncovering the interactions between key players. As it is argued, these interactions elicit the process of trust development within the temporary setting of virtual teams, constituting a type of trust relationship that is mutually negotiated and jointly constructed. This type of trust is called "situated" and emerges from the scripted, pre-scripted, co-scripted, re-scripted and unscripted computer-mediated interactions of virtual players. The implications for theory and practice are discussed.
    Type of Medium: Electronic Resource
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  • 98
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 442-461 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Many authors have identified fears about a lack of personal privacy online as a major disincentive to the take-up of e-commerce by private consumers. The publication of a privacy policy is encouraged by information and communications technology industry groups such as the Online Privacy Alliance, and by online certification bodies such as TRUSTe. Privacy policies are taken to reassure the wary, and thereby to overcome the disincentive to trade. This paper offers an account of an ongoing research project into the practical measures taken by organisations to publish their online privacy policies. Late in 2000, a total of 113 disparate web sites were identified that included some kind of explicit privacy policy and the visibility and content of the policy was analysed. The primary research into privacy policies is set in context by relating it to a discussion of the nature and role of trustworthiness in online relationships. This highlights a number of issues that need further attention on the part of some of the organisations in the survey.
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  • 99
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    Bradford : Emerald
    Information, technology & people 17 (2004), S. 407-422 
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The use of information technology in rural and underserved settings is receiving increasing attention because of the immense potential it brings for improving the quality of life and reducing the digital divide. However, high costs coupled with infrastructure and context-related inhibitors tend to dilute the advantages that are often taken as a set of givens. In this paper we present a case study of a pioneering experience of information system use in a set of villages in southern India. The research proposition for this study is that social processes can form a viable basis for providing sustainability to information communications technology (ICT) initiatives in rural regions. Theoretical support for this study comes from Habermas' theory of communicative action. Given that such information systems are emancipatory in nature, and given that such information systems face many obstacles, the value added by these systems needs to be assessed in terms of their contribution to social capital in addition to economic value added. Our analysis reveals that social processes can be leveraged to accord viability to ICT setups in rural settings. Many social changes, that may have faced resistance or were unexpected, themselves became the reason for keeping the ICT setup. This is so because these changes form the basis of empowerment and a participatory framework that would have been absent earlier. We provide implications for researchers as well as practitioners.
    Type of Medium: Electronic Resource
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  • 100
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    Bradford : Emerald
    Women in management review 19 (2004), S. 325-332 
    ISSN: 0964-9425
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Sociology , Economics
    Notes: This paper describes the findings of a unique nationwide research on female entrepreneurial activity in Cyprus, which was carried out for the Women's Cooperative Bank of Cyprus Ltd with funding from the Ministry of Justice and Public Order. On the one hand, it is an attempt towards gaining greater understanding of who the women who develop enterprising activity are (in other words determine what their demographic characteristics are), what their company characteristics are, (e.g. sector of activity, size etc.) as well as what their needs and concerns (e.g. the impact of multiplicity of roles, upgrading of skills or knowledge etc.) are. On the other hand, it is equally important to see how strong women business owners' presence is in the local economy.
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