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  • Journals  (8)
  • Articles  (35,348)
  • Periodicals Archive Online (PAO)  (34,722)
  • Emerald  (573)
  • Blackwell Publishing Ltd.  (57)
  • Annual Reviews
  • Digizeitschriften
  • Sociology  (35,356)
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  • Journals  (8)
  • Articles  (35,348)
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  • 1
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    Vierteljahrschrift für Sozial- und Wirtschaftsgeschichte (VSWG) (1903-1925)
    Digizeitschriften
    Online: 1.1903 – 18.1925
    Details
    Publisher: Digizeitschriften
    Print ISSN: 0340-8728
    Topics: History , Sociology , Economics
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    JOURNAL
  • 2
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    Education, Business and Society : Contemporary Middle Eastern Issues
    Emerald
    Online: 1.2008 – 7.2014
    Details
    Publisher: Emerald
    Print ISSN: 1753-7983
    Electronic ISSN: 1753-7991
    Topics: Political Science , Sociology , Economics
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    JOURNAL
  • 3
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    International Journal of Gender and Entrepreneurship
    Emerald
    Online: 1.2009 – 9.2017
    Details
    Publisher: Emerald
    Print ISSN: 1756-6266
    Electronic ISSN: 1756-6266 , 1756-6274
    Topics: Sociology , Economics
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    JOURNAL
  • 4
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    Journal of Social Marketing
    Emerald
    Online: 1.2011 – 2017
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    Publisher: Emerald
    Print ISSN: 2042-6763
    Topics: Sociology , Economics
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    JOURNAL
  • 5
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    Zeitschrift für Social- und Wirthschaftsgeschichte
    Mohr Siebeck | Digizeitschriften
    Online: 1.1893 – 7.1900
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    Publisher: Mohr Siebeck , Digizeitschriften
    Print ISSN: 1619-6104
    Topics: History , Sociology , Economics
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    JOURNAL
  • 6
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    Bericht über die ... Versammlung des Preussischen Botanischen Vereins
    Preußischer Botanischer Verein | Digizeitschriften
    Online: 1.1862 – 26.1887
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    Publisher: Preußischer Botanischer Verein , Digizeitschriften
    Topics: Biology , Sociology , Economics
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    JOURNAL
  • 7
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    Statistisches Jahrbuch ... fuer das Ausland (1989-2005) (Dublette)
    Digizeitschriften
    Online: 1989 – 2005
    Details
    Publisher: Digizeitschriften
    Topics: Sociology , Economics
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    JOURNAL
  • 8
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    Gender in Management: An International Journal
    Emerald
    Online: 23.2008 – 32.2017
    Details
    Publisher: Emerald
    Print ISSN: 1754-2413
    Electronic ISSN: 1754-2421
    Topics: Sociology , Economics
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    JOURNAL
  • 9
    Electronic Resource
    Electronic Resource
    Managing mobile phones: a work/non-work collision in small business (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: We can see technology changing people's private and working lives. But what happens when these two worlds collide? This paper explores two small organisations that have taken different approaches to the use of mobile phone technology. This area of contested terrain is becoming increasingly present on the landscape of the employment relationship.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00158.x
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  • 10
    Electronic Resource
    Electronic Resource
    Stories about men implementing and resisting new technologies (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: In this article the literature on masculinity, gender and technology or science provides the context for discussing two case studies where new information technology has recently been introduced. The empirical material is counter-intuitive to the general understanding that technology reflects and reinforces men's masculinity and the article provides a variety of theoretical interpretations for these findings.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00137.x
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  • 11
    Electronic Resource
    Electronic Resource
    Social and organisational implications of CAD usage: a grounded theory in a fashion company (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This paper focuses on the process of Computer Aided Design (CAD) diffusion into a group engaged in the development of innovative products. Adopting an ethnographic approach, we build a grounded theory for interpreting CAD usage in terms of the interplay between variables such as management orientation, training, actors’ specialisation and deskilling, availability of shared archives, technological discontinuities between organisational areas.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.0268-1072.2004.00131.x
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  • 12
    Electronic Resource
    Electronic Resource
    Women and IT contracting work—a testing process (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This paper explores the career and work experiences of a little researched group: highly skilled women IT contractors. It considers their reasons for entering the IT field, including the decision to become contractors. It demonstrates the complexity of power and influence of IT contractors and the resilience of the gender order in IT work.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00126.x
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  • 13
    Electronic Resource
    Electronic Resource
    Embellishing the past: middle manager identity and informality in the implementation of new technology (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This article illustrates how themes which were prominent in the industrial sociology of the 1960s and 1970s can refine our understanding of how management processes impact on the introduction of new technology and the employment relationship. Using a case study in the air traffic sector, this paper shows how middle managers’ competitive struggles and over-reliance on worker informality can lead to omissions in the planning of technical change and the neglect of worker concerns during its implementation.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00127.x
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  • 14
    Electronic Resource
    Electronic Resource
    The potential of internet technologies: insights from the public sector (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: The objective of this paper is to examine the implications of the internet for public sector organisations. Although there are considerable barriers to the full implementation of internet technologies, the findings illustrate that the internet presents public sector organisations with the potential to enhance the ways in which they fulfil the needs of users of their products and services.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00128.x
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  • 15
    Electronic Resource
    Electronic Resource
    Emerging production systems in the transnationalisation of German car manufacturers: adaptation, application or innovation? (2003)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 18 (2003), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Based on case studies, this article seeks to determine whether or not German car manufacturers are exporting a ‘German production model’ to overseas plants and to what extent the overseas operations have a reciprocal effect on production methods in the originating country. It is argued that the most adequate analytical concept is one that emphasises interest-driven organisational learning processes.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1468-005X.00112
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  • 16
    Electronic Resource
    Electronic Resource
    Integrating the supply chain: industrial relations implications in US grocery distribution (2003)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 18 (2003), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Recent technological innovations have emphasised increasing integration between enterprises across the supply chain. This article reviews these developments within US grocery distribution and highlights the potential for supply chain integration to increase union bargaining power, as well as employer strategies aimed at reducing the threat of industrial vulnerability resulting from cross-enterprise interdependence.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1468-005X.00113
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  • 17
    Electronic Resource
    Electronic Resource
    Teamwork in factories within the French automobile industry (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This article analyses teamwork in French car manufacturing plants and those of their suppliers. During the 1990s, the introduction of ‘autonomous production units’ was aimed at reducing costs, increasing quality and shortening delivery deadlines. Teamwork in a unit involved delegating responsibilities to workers and led to an increased workload.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00146.x
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  • 18
    Electronic Resource
    Electronic Resource
    Accidents will happen: safety-critical knowledge and automated control systems (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This article presents findings from a study of control operators that raise concerns about safety-critical knowledge, culture and training. It is argued that the adoption of automated control systems can hinder the transfer of knowledge amongst operators, and this becomes an increasingly serious hazard as tacit knowledge is lost because of employee turnover.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00147.x
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  • 19
    Electronic Resource
    Electronic Resource
    The (not so simple) case for teleworking: a study at Lloyd's of London (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This paper reports the results of a detailed case study and analysis of a substantial teleworking experiment. The study used rigorous quantitative techniques supported by qualitative methods to examine the business case for teleworking. The research provides evidence that supports some findings of other well-grounded research and questions others.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00148.x
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  • 20
    Electronic Resource
    Electronic Resource
    Most relevant enablers and constraints influencing the spread of telework in Portugal (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This paper reports the empirical findings of several surveys conducted among enterprises in Portugal in order to identify and summarise relevant enablers and constraints that may influence the implementation of telework in the Portuguese business environment. It also provided some common characteristics that will help us draw the profile of a Portuguese potential teleworker.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00149.x
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  • 21
    Electronic Resource
    Electronic Resource
    Constructing and using a company Intranet: ‘it's a very cultural thing’ (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Organisational Intranets provide a testing ground where certain theories of technology and organisations meet with emerging innovative practice. This paper develops a theoretical framework that is used to analyse a case study of the adoption, introduction and use of a company Intranet focusing on the competing representations of the Intranet presented by the staff involved.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00150.x
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  • 22
    Electronic Resource
    Electronic Resource
    Invisible work, invisible skills: interactive customer service as articulation work (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: The concept of emotional labour provides an incomplete account of interactive service work, underplaying its invisible cognitive and non-routine elements. In interactive work, from customer service jobs in the fast food industry to ‘knowledge work’ and at those levels in between on which we focus here, many jobs involve ‘articulation work’—the often unacknowledged management of awkward intersections among the social worlds of people, technology and organisations.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00151.x
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  • 23
    Electronic Resource
    Electronic Resource
    The adoption and use of information technology: a longitudinal study of a mature family firm (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Through a longitudinal study of a mature family firm, this paper investigates the adoption and use of information technology in a family business. It is argued that the adoption and use of information technology is influenced by five key factors. These factors are discussed, leading to a presentation of a series of implications and conclusions.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00140.x
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  • 24
    Electronic Resource
    Electronic Resource
    Hybrid workspace: re-spatialisations of work, organisation and management (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: New information and communication technologies enable the spatial reconfiguration of work opening up possibilities for work to take place across multiple locations. This paper explores the implications of hybrid workspace through a new empirical study. It argues that spatial hybridity changes the nature of work, organisation and management across domestic space, organisational space and in cyberspace.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00141.x
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  • 25
    Electronic Resource
    Electronic Resource
    The character of telework and the characteristics of teleworkers (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: A flexible definition of teleworking suggests that it is more widespread than is generally believed. However, is telework technologically driven? This is tested with data from six countries. As the categories of the definition have distinctive social characteristics, telework seems to reflect traditional occupational practices rather than a major technological shift.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00142.x
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  • 26
    Electronic Resource
    Electronic Resource
    Electronic surveillance and cohesive teams: room for resistance in an Australian call centre? (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: A number of employees individually and cooperatively resist the controls of the electronic surveillance systems in the PowerGrid call centre. However, this is not the case in all teams. One team is faced with a labour process that directs their resistance to be focused directly at management, rather than at management via the machine.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00143.x
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  • 27
    Electronic Resource
    Electronic Resource
    The determinants of ICT competencies among employees (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
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    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This study aims to explain employees’ adaptability to information and communications technology (ICT), using a representative sample of 713 employees in the Netherlands. The willingness to acquire ICT competencies and the mastery of equipment and software are primarily affected by intensity of ICT use, an informated ICT strategy of the organisation and an intensive personnel policy.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00144.x
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  • 28
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    Editorial: gender issues in the digital society: research practices, themes and reflections (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00134.x
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  • 29
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    The effect of training for internet use among local trade union leaders (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
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    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Internet use is increasing among all segments of society, including labour unions. In this article, the authors examine the role that training plays in internet use among union leaders. A survey was conducted among union leaders in a large Midwestern state with an economy widely spread among agricultural, manufacturing, mining, transportation and public sectors. Applying theories of technology acceptance and social learning, the researchers proposed that formal training leads to internet use and that formal training reduces problems encountered by internet users. Formal training was found to have a significant relationship with both the use and reduction of many of the problems associated with internet use.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00145.x
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  • 30
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    Digitising inequality: the cul-de-sac of women's work in European services (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
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    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This paper considers the skills and development prospects of women working in European services. Skills are increasingly job-specific, including the relational skills necessary to the delivery of customer service. Formal training is declining and being replaced by informal learning techniques. Opportunities to acquire comprehensive or transferable skills are rare, as are women's progression opportunities in the ‘knowledge society’.
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    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00135.x
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  • 31
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    Hellenic women managers in the telecommunications sector: living in transition (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
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    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This paper reports a research study into the career experiences and perspectives of a sample of women managers in the telecommunications industry in Greece. The study was conducted from a social constructionist perspective, seeking to explore how social and cultural factors affect the managers’ perceptions. Tensions are explored between the research participants’ relative satisfaction with their career progress and their limited representation at the senior management levels. The strength of cultural expectations on Hellenic women to marry is noted.(The authors are the primary researcher and her research supervisor, respectively.)
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    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00136.x
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  • 32
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    Editorial: small firms and new technology (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
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    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00152.x
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  • 33
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    Gender and teleworking identities in the risk society: a research agenda (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This paper discusses the potential implications of a risk society on identities due to alterations in work practices. The promise of ‘flexibility’ via at-home telework entails a renegotiation of the home–work boundary. This brings into play the gendered identities and roles attached to these different spheres of life. After deconstructing promises made on behalf of telework, we construct an alternative research agenda engaging with writings on changing work identities in the risk society where traditional sureties are called into question.
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    URL: http://dx.doi.org/10.1111/j.1468-005X.2004.00138.x
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  • 34
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    Shadowboxing with data: production of the subject in contemporary call centre organisations (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
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    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Tertiary labour is the fastest growing form of work in the West. Additionally, computer and telecommunication mediation of labour is increasingly prevalent. However, little research focuses on subjectivity in technology-mediated tertiary labour. Taking a Foucaultian orientation, this paper describes how desires of subjects and organisations are rendered into power/knowledge and affect subjectivity in one variant of technology-mediated tertiary labour.
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    URL: http://dx.doi.org/10.1111/j.0268-1072.2004.00129.x
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  • 35
    Electronic Resource
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    Controlling business? Agency and constraint in call centre working (2004)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 19 (2004), S. 0 
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    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Studies of call centre working have focused almost exclusively on the sophistication of technological and bureaucratic systems of labour control. The commercial context in which firms operate remains relatively under-researched, despite exerting a significant influence on job structures and the working out of labour relations.
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  • 36
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    The Happy Few: Cross–Country Evidence on Social Capital and Life Satisfaction (2003)
    Oxford, UK and Boston, USA : Blackwell Publishing Ltd.
    Kyklos 56 (2003), S. 0 
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    ISSN: 1467-6435
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
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    URL: http://dx.doi.org/10.1111/1467-6435.00207
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  • 37
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    Understanding the American Decline in Social Capital, 1952–1998 (2003)
    Oxford, UK and Boston, USA : Blackwell Publishing Ltd.
    Kyklos 56 (2003), S. 0 
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    ISSN: 1467-6435
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    Self–Serving Bias in Tax Perceptions: Federalism as a Source of Political Instability (2003)
    Oxford, UK and Boston, USA : Blackwell Publishing Ltd.
    Kyklos 56 (2003), S. 0 
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    Does Competition Enhancement Have Permanent Inflation Effects? (2003)
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    Kyklos 56 (2003), S. 0 
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    Roles of Bilateral and Multilateral Aid in Economic Growth of Developing Countries (2003)
    Oxford, UK and Boston, USA : Blackwell Publishing Ltd.
    Kyklos 56 (2003), S. 0 
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    Editorial Policy (2003)
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    Books Received–Erhaltene Bücher–Livres reçus (2003)
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    Reviews (2003)
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    Source: Blackwell Publishing Journal Backfiles 1879-2005
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    Notes: Books reviewed:Masahiko Aoki, Toward a Comparative Institutional Analysis. CambridgeAlbert Breton, Gianluigi Galeotti, Pierre Salmon, Ronald Wintrobe (eds.), Political Extremism and RationalityGerard Caprio, Patrick Honohan and Joseph E. Stiglitz (eds.), Financial LiberalizationRichard N. Cooper and Richard Layard (eds.), What the Future HoldsStephen Dobson and John Goddard, The Economics of FootballAlfred Endres und Immo Querner, Die Ökonomie natürlicher RessourcenDieter Freiburghaus, (Hrsg.) Wohin des Wegs, Europa?Gianluigi Galeotti, Pierre Salmon and Ronald Wintrobe (eds.), Competition and StructureDietmar Hübner, Entscheidung und Geschichte – rationale Prinzipien, narrative Strukturen und ein Streit in der Ökologischen EthikAdam B. Jaffe and Manuel Trajtenberg (eds.), Patents, Citations, InnovationsThomas Kucera, Olga Kucerovó, Oksana Opara und Eberhard Schaich (eds.), New Democraphic Faces of EuropeYadong Luo, China’s Service SectorDennis C. Mueller (ed.), The Economics of PoliticsSupachai Panitchpakdi and Mark L Clifford, China and the WTOJames E. Rauch and Alessandra Casella (eds.), Networks and MarketsJ. Adam Tooze, Statistics and the German State, 1900–1945
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    On the Role of Heroes in Political and Economic Processes (2002)
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    Kyklos 55 (2002), S. 0 
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    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: I gratefully acknowledge helpful comments and suggestions by the participants of this conference, especially Geoffrey Brennan, Christoph Engel and Torsten Persson, as well as by Simon Gaechter.
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    Tax Evasion and Voting: An Experimental Analysis (2002)
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    Kyklos 55 (2002), S. 0 
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    Notes: The authors would like to thank Gerald Hosp and Hannelore Weck-Hannemann for valuable comments and suggestions. The usual disclaimer applies.
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    Undemocratic Governments (2002)
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    Notes: I wish to thank Friedrich Schneider, University of Linz, and Anne van Aaken, Humboldt-University Berlin, for their very helpful comments on this paper. Special thanks also go to Stephan Meier, University of Zurich, for helping me revise the paper.
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    Evolutionary Approaches to Politics (2002)
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    Kyklos 55 (2002), S. 0 
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    Notes: I thank Mauro Baranzini, Matthias Benz and Roberto Scazzieri for detailed comments and helpful suggestions. I also enjoyed comments from many other participants at the Lugano Conference. Back in Witten, Birger Priddat gave valuable feedback.
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    Democratic Governance for a Globalized World (2002)
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    Kyklos 55 (2002), S. 0 
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    Source: Blackwell Publishing Journal Backfiles 1879-2005
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    Notes: We are grateful to Dennis Mueller, Friedrich Schneider and Gerhard Schwarz for their extensive and detailed comments, and to Matthias Benz, Petr Chmelik, Beat Gygi, Reto Jegen, Stephan Meier, Juan Schmid, Alois Stutzer and Silika Tereshchenko for their helpful remarks on earlier versions of this paper.
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    Choosing Not To Choose: When Politicians Choose To Delegate Powers (2002)
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    Kyklos 55 (2002), S. 0 
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    Notes: A first draft of this paper was written while the authors were with the Institute for Advanced Study, Berlin. They would like to thank its staff for its immense hospitality and Dieter Grimm, Larry Lessig, Rico Maggi, Dieter Sadowski, and Janes Sustersic for illuminating discussions of some of the ideas contained in this paper.
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    KYKLOS Editorial Policy (2002)
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    Introduction (2002)
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    Power Corrupts, But Can Office Ennoble? (2002)
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    Notes: We are grateful to participants in the conference and the editors of KYKLOS for helpful comments.
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    A further exploration into information systems development: the evolution of Multiview2 (1998)
    Bradford : Emerald
    Information, technology & people 11 (1998), S. 124-139 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Multiview was defined in 1985 and has been since refined to become an influential approach to information systems development. It has soft and hard aspects and, as a contingency approach, is not prescriptive but adapted to the particular situation in the organization and the application. Observations and reflections on Multiview in action over the last ten years together with more recent literature based on, for example, holism, emergence, multi-causality, ethical analysis and technology foresight, form the basis for a new definition of Multiview. Changes in the domain of information systems are also taken into account. Away from centralized technology, long lead times and hierarchical organizations, towards networks, new organizational forms, business processes, informational products and services, and the removal of time and space constraints on human activity. This paper underlines the need for IS researchers to learn about methodologies as they are used in practice (rather than as described in text books) and for methodologies to evolve in response to changes in the domain in which they are applied.
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    System development conflict during the use of an information systems prototyping method of action research: Implications for practice and research (2001)
    Bradford : Emerald
    Information, technology & people 14 (2001), S. 91-108 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: In one particular action research (AR) methodology, information systems prototyping (ISP), the goals are to involve the researcher in a facilitative and collaborative role with stakeholders in the development of an information system that satisfies their collective needs. But what happens when political and structural conflict and coercive action erupts? This article features an AR case, where the development of an electronic patient record in a heart clinic, resulted in a period of intense structural conflict, and the dismissal of an organizational member. Further analysis suggests that four factors can explain these unusual outcomes and their relationship with the use of an ISP method. These include: the specification of measures and perceptions of success within the AR method (goals); general problems with the AR methodology and/or its clear delineation (processes); problems in using a particular AR methodology in a specific time and place (contingency); and problems with the researcher's implementation of the AR processes (implementation). The study also highlights a number of areas for development of ISP.
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    Calling up culture: Information spaces and information flows as the virtual dynamics of inclusion and exclusion (2001)
    Bradford : Emerald
    Information, technology & people 14 (2001), S. 353-367 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Both critics and proponents of globalisation tend to assume that it is a uniform process leading to a flattening of the cultural terrain. In contrast, this paper, using examples from Africa, Indonesia, Malaysia, Japan and Canada, demonstrates a more complex interaction between traditional cultural practices and modern communication forms. The new information technologies enable universal access to authentic local voice. Archiving social and cultural practices has historically been the business of museums, universities, and indeed oral traditions of song and poetry. New information technologies provide for cultural continuities and reflexivities: they enable the routine archiving of social and cultural practice at a minimal cost through hypertext, Web pages and universal access. The "globalisation of culture", so often discussed, needs to be reframed with reference to this highly overlooked indigenous capability to archive own culture. This paper attempts to provide such a reframing.
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    Empowerment or enslavement?: A case of process-based organisational change in Hong Kong (2002)
    Bradford : Emerald
    Information, technology & people 15 (2002), S. 42-59 
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    Topics: Computer Science , Sociology
    Notes: Employee empowerment is commonly a fundamental part of the prescriptions offered to improve business performance. However, business process improvement and many other organisational development and change initiatives tend to encapsulate the values of the societies and organisations in which they were developed - and such values are not universal. The case of a business process re-engineering project in Hong Kong illustrates an attempt to empower team members that paradoxically resulted in their psychological enslavement. The roles of cultural differences and reward systems in producing unintended consequences are analysed while the implications of the case for both research and practice are considered.
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    Making nursing visible? Gender, technology and the care plan as script (2002)
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    Information, technology & people 15 (2002), S. 139-158 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The objective of this paper is to persuade the reader of the potential benefits to be gained in applying to the study of information systems in Organisations concepts and theoretical tools developed elsewhere in the social sciences. A framework for analysis derived from a combination of feminist theory and social studies of technology (SST) is presented. The key analytical tools of the script and inscription, interpretative flexibility and actant, stabilisation and visibility are discussed. The paper attempts to demonstrate how these tools can be employed to go beyond the stereotypical images of gender and technology, by focusing on contradiction and resistance. An empirical study concerns an automated care planning system used and resisted by nurse users in a UK National Health Service hospital. The discussion is informed by a resultant table describing the outcome of the application of SST tools as well as points made concerning the issue of gender and technology.
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    IT project uncertainty, planning and success: An empirical investigation from Kuwait (2002)
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    Information, technology & people 15 (2002), S. 210-226 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: In this paper, I examine the mediating effect of project planning on the link between three project uncertainty variables (project size, project diversity, and technical complexity) and IT project success in a developing country. The proposed model is validated using a field survey of 42 IT project leaders from Kuwait. The overall findings give support to the proposed model and to the role of project planning as a mediator between project uncertainty and project success. However, the results challenge the traditional conception by past IT implementation research regarding the direct negative role of uncertainty in IT projects. This finding may be understood in light of the different manifestations that uncertainty may have for IT projects in developing countries. Implications of the findings and directions for future research are discussed.
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    Situating culture in the global information sector (2002)
    Bradford : Emerald
    Information, technology & people 15 (2002), S. 306-320 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Presents a theoretical approach to understanding the local culture of firms in the multinational information sector. Called situating culture, this approach holds that cultural understanding is locally situated, behavioral and embedded in everyday, socially negotiated work practices. The application of this theory is provided through cases from the workplace cultures of US multinational IT firms operating in Ireland. These examples show how the local culture of a global IT firm represents the interaction of industry, corporate and national contexts. It results in locally situated work practices and distinct socially negotiated realities that ultimately impact behavior in these settings. The theoretical approach of situating culture contributes to a better understanding of contextualism in the cross-cultural IT environment. This understanding, in turn, has implications for future cross-cultural IS research as well as for cross-cultural IT practice.
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    ERP implementation: lessons from a case study (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 21-33 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Many organizations have moved from stand-alone business information systems applications to integrated enterprise-wide systems, enterprise resource planning (ERP). The implementation of ERP packages has created an opportunity to re-engineer business processes within and beyond the organizational scope. Most notably, SAP R/3 has been widely implemented to create value-oriented business processes that enable a high level of integration, improve communication within internal and external business networks, and enhance the decision-making process. Though many organizations have reported dramatic improvements from SAP R/3 implementation, others have experienced difficulties in getting the R/3 modules aligned with other business components and systems. This paper describes a case study of a failed implementation of SAP R/3 to re-engineer the business processes of a major manufacturer. Lessons in terms of factors that led to failure and their future implications are discussed in the light of the contrasting experiences of several best practice companies.
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    Online service marketing and delivery: the case of Swedish museums (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 132-156 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This article addresses service marketing and service delivery over the Internet. Some service activities - information, education and entertainment - can be delivered as well as promoted over the Internet. An empirical study focusing on museums has been carried out. The purpose has been to describe the current use of the Internet by Swedish museums and propose some strategies with regard to its value as a service delivery tool. The 371 Swedish museums that have a homepage have been examined. Of these, 156 museums operate their own Web site. The study has consisted of a content analysis of the sites as well as a questionnaire study and two preliminary in-depth interviews. A cluster analysis was carried out, resulting in four groups being defined. It is found that the use of the Internet is still in its infancy. Three strategies for Internet service delivery are proposed.
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    Power, influence and intranet implementation: A safari of South African organizations (1999)
    Bradford : Emerald
    Information, technology & people 12 (1999), S. 333-358 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Intranets hold great promise as "organizational Internets" to allow information sharing and collaboration across departments, functions and different information systems within an organization. Yet not much is known about how to implement intranets. We adapt a taxonomy based on institutional theory and distinguish six broad diffusion drivers that might be considered to sustain the implementation process. An exploratory field study of four intranet implementations was conducted to analyze which drivers were used and the results that were yielded. We draw several conclusions. First, all six drivers were deployed in the analyzed cases. Second, the choice of drivers varied with the level of the intranet (corporate or unit), the implementation stage, and existing organizational practices and contingencies. Third, it seems that the critical drivers are knowledge building, subsidy and mobilization in the early stages of implementation. In the later stages knowledge deployment, subsidy and innovation directives were most commonly used.
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    The diffusion, design and social shaping of production management information systems in Europe (2000)
    Bradford : Emerald
    Information, technology & people 13 (2000), S. 27-46 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Information systems for production management tend to be promoted by technology suppliers as standardised solutions which form a singular "best practice". However, as these technologies are configurational, the notion of best practice is illusory. Data on the diffusion and design of information systems for production management across four European countries indicate distinctive national differences. It is argued that these can best be explained at two levels: first, national differences in the social institutional networks through which information about these systems is diffused socially shapes patterns of adoption and design; second pre-existing patterns of work design and managerial practices may influence the degree of "fit" between particular design philosophies and prevailing organizational contexts in different countries. Differences in the particular roles of professional association networks and technology suppliers in the diffusion process are explained in terms of different patterns of knowledge sharing across countries.
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    Focusing on the invisible: the representation of IS in Egypt (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 440-460 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Despite discussions of the increasingly global character of information systems (IS), IS research remains highly "Western-centric" both in terms of its subjects of study and the nationalities of the authors. Researchers interested in IS in non-Western settings are thus reliant on a fragmented and not easily accessible literature that presents a potentially distorted picture of IS practice in these regions. This paper explores this situation through an examination of the literature relating to IS in Egypt (both directly, but also as a Middle Eastern, Arab or Islamic country). A macro analysis of these studies indicates that they are predominantly positivistic in epistemology, quantitative in methodology and focused on economic development and national culture. Although many of the studies make comparisons with other countries in the region, the explicit, or sometimes implicit, point of reference is almost invariably with "the West". This is repeated in a detailed analysis of individual studies. Implications of these findings for research on IS in non-Western settings are discussed.
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    Web site accessibility: an online sector analysis (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 87-101 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Under the Americans with Disabilities Act (ADA), companies must provide customers with disabilities access to their "physical" stores. With the advent of the pure Web store, some wonder if the ADA will extend into "cyberspace". So, are companies ready? This study assesses Web sites to determine their readiness. Results reveal that only 9 percent of the sites have accessible home pages.
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    IT and organizational change: an institutionalist perspective (2000)
    Bradford : Emerald
    Information, technology & people 13 (2000), S. 234-262 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This article challenges the tendency of the information systems literature to subsume IT innovation in processes of organizational change, either with the role of "enabler" of organizational objectives, or as an instrument appropriated by situated organizational actors. Using institutionalist theory, the relationship between information systems development and organizational transformation is studied as the interaction of two institutionalization processes: the increasing momentum and legitimation of IT innovation; and the organizational efforts for the substitution of established structures and activities with new ones which often do not command adequate legitimacy. Such analysis suggests that IT innovation in organizations is to a large extent sustainable by its own institutional forces, irrespective of contribution to the processes of organizational change. This perspective is demonstrated with the case study of the Mexican oil company, Pemex, where IT projects have played a large part in its transformation from a state-owned to private enterprise.
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    Advice for an action researcher (2001)
    Bradford : Emerald
    Information, technology & people 14 (2001), S. 12-27 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Discusses the role and problems of the socio-technical action researcher at different stages of a project. It is based on the author's personal experience when using action research as a method for assisting the successful democratic design and implementation of information systems.
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    URL: http://dx.doi.org/10.1108/09593840110384753
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    Exploring the assumptions underlying information systems methodologies: Their impact on past, present and future ISM research (2000)
    Bradford : Emerald
    Information, technology & people 13 (2000), S. 313-327 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Assumptions about an object under study can influence research in many ways. These preconceptions color the researcher's perspective, and influence the research purpose, the research questions addressed, and the research methods used. This paper identifies and analyzes the following assumptions regarding information systems methodology (ISM) research: the positive impact of methodologies on the process and product of information system design; the irrationality of design practice; the existence of knowledge about good design practice; the ability to communicate design knowledge to practicing designers; and the ability to change the rationality of design practitioners. The impact of these assumptions on ISM research is examined for the purpose of highlighting limitations of past research and identifying more promising directions for the future.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840010359509
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    Action learning and groupware technologies: a case study in GSS facilitation research (2001)
    Bradford : Emerald
    Information, technology & people 14 (2001), S. 78-90 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Effective meeting facilitation is recognised as a critical factor in group support systems (GSS) use but relatively little is known about how organisations can train and develop their "electronic meeting facilitators". This article describes an action learning (AL) approach to the training of GSS facilitators. It begins with a description of the three schools of AL. The application of the "experiential" school of AL in GSS facilitation training is then explained. Finally, the article describes some lessons learned for both practitioners and researchers.
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    URL: http://dx.doi.org/10.1108/09593840110384780
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    Jordan and ICT-led development: towards a competition state? (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 93-110 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This paper describes Jordan's strategy to develop a strong ICT sector that will be internationally competitive. This strategy is analysed in two ways. First, by a comparison with two countries, Ireland and Singapore, with similarities as nation states and which are widely seen as successful in promoting and sustaining strong ICT sectors. Second, through an analysis of Jordan as a competition state where the role of the state is being redefined so as to implement policies in a globalising world. It is found that Jordan exhibits many of the characteristics of a competition state in terms of the promotion of mixtures of public and private partnerships and in developing relations with international agencies and multinational enterprises to create a strong ICT sector. Using these analyses, the prospects for Jordan's initiative are assessed and issues that will be of importance for its success are pointed out.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310463032
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    Introduction: fragmentation and integration in knowledge management research (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 259-265 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Knowledge management (KM) research lacks a common conceptual core; it is cross-disciplinary, addresses a wide variety of phenomena, and has difficulty distinguishing itself from many related areas of research. The result is a fragmented field that is itself artificially split from the related literature on organizational learning. KM may be progressing through a predictable life-cycle that could end in collapse of the KM concept unless researchers can develop more integrative core theories of learning- and knowledge-related phenomena in organizations. The diverse body of organizational learning and knowledge management research provides an impressive foundation for the synthesis of such broader theories of learning and knowledge that are creative, new, and integrative.
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    URL: http://dx.doi.org/10.1108/09593840310489377
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    Issues in designing personal knowledge exchanges: First movers analyzed (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 306-325 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Personal knowledge exchanges refer to Web-based institutions that facilitate the matching of individual sources and recipients of knowledge, structure their interaction, set ground rules for price discovery and support the transfer of knowledge. While these exchanges are patterned on electronic marketplaces for tangible products, they need to accommodate the often tacit, situated and complex nature of knowledge and the challenges associated with its transfer and assimilation. It is by recognizing the specific characteristics of knowledge and associated learning processes that knowledge exchanges can enhance their value for members. Based on theory-driven insights and case studies of first-mover enterprises, implications for research and practice related to the design of personal knowledge exchanges are discussed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310489403
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    The customer is always right, but whose customer is more important?: Conflict and Web site classification schemes (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 419-439 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This paper takes a social shaping of technology approach to identify and explain sources of conflict in the design or enhancement of corporate Web sites. Data from a multi-case field study show how Web site classification schemes embedded in Web site design elements created intra-organizational conflicts because the schemes could not equally accommodate different sub-units' customer requirements. Interview data demonstrate Web managers' perceptions that Web classification schemes privileged certain sets of customer needs, and Web managers' actions to shape the design of classification schemes to satisfy their perceived customer needs. Data analysis identified three design elements of Web sites associated with sub-unit conflict: classification categories, templates and tool bars, and database entities and attributes.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310509644
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    ERP systems and the university as a "unique" organisation (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 31-52 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Enterprise resource planning (ERP) systems are widely used by large corporations around the world. Recently, universities have turned to ERP as a means of replacing existing management and administration computer systems. This article provides analysis of the rollout of an ERP system in one particular institution in the UK, the particular focus being on how the development, implementation and use of both generic and university specific functionality is mediated and shaped by a fundamental and long standing tension within universities: this is the extent to which higher education institutions are organisations much like any other and the extent to which they are "unique". The aim of this article is not to attempt to settle this issue of similarity/difference in one way or another. Rather, it seeks to illustrate the value of taking discussions of similarity relationships surrounding the university and other organisations as the topic of analysis. One way of working with these kinds of issues without resolving them is to consider their "distribution" and where ERP shifts the responsibility for their final resolution. This is a novel and insightful way of understanding how ERP systems are refashioning the identity of universities. The article suggests, moreover, that ERP software is "accompanied" by such tensions in which ever site it is implemented. The research presented here is based on a participant observation study carried over the period of three years.
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    URL: http://dx.doi.org/10.1108/09593840410522161
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    Guest editors' introduction:Actor-network theory and information systems. What's so special? (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 116-123 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: In this editorial introduction Allen Lee's definition of the information systems (IS) field is taken as the starting point: "Research in the information systems field examines more than just the technological system, or just the social system, or even the two systems side by side; in addition, it investigates the phenomena that emerge when the two interact" (Lee, A. "Editorial", MISQ, Vol. 25, No. 1, 2001, p. iii). By emphasizing the last part of this, it is argued that actor-network theory (ANT) can provide IS research with unique and very powerful tools to help us overcome the current poor understanding of the information technology (IT) artifact (Orlikowski, W. and Iacono, S., "Research commentary: desperately seeking the 'IT' in IT research - a call for theorizing the IT artifact", Information Systems Research, Vol. 10 No. 2, 2001, pp. 121-34). These tools include a broad range of concepts describing the interwoven relationships between the social.
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    URL: http://dx.doi.org/10.1108/09593840410542466
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    Trojan actor-networks and swift translation: Bringing actor-network theory to IT project escalation studies (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 210-238 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This study investigates the potential of actor-network theory (ANT) for theory development on information technology project escalation, a pervasive problem in contemporary organizations. In so doing, the study aims to contribute to the current dialogue on the potential of ANT in the information systems field. While escalation theory has been used to study "runaway" IT projects, two distinct limitations suggest a potential of using ANT: First, there is a need for research that builds process theory on escalation of IT projects. Second, the role of technology as an important factor (or actor) in the shaping of escalation has not been examined. This paper examines a well-known case study of an IT project disaster, the computerized baggage handling system at Denver International Airport, using both escalation theory and ANT. A theory-comparative analysis then shows how each analysis contributes differently to our knowledge about dysfunctional IT projects and how the differences between the analyses mirror characteristics of the two theories. ANT is found to offer a fruitful theoretical addition to escalation research and several conceptual extensions of ANT in the context of IT project escalation are proposed: embedded actor-networks, host actor-networks, swift translation and Trojan actor-networks.
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    URL: http://dx.doi.org/10.1108/09593840410542510
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    Computer ethics: the influence of guidelines and universal moral beliefs (2002)
    Bradford : Emerald
    Information, technology & people 15 (2002), S. 346-361 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Examines the influence of computer guidelines and the belief in universal moral rules on ethical intentions regarding the use of computers in the workplace. The results revealed that the interaction between computer guidelines and belief in universal moral rules was significant. Business professionals with a strong belief in universal moral rules exhibited high ethical intentions, regardless of whether or not their organization had clear guidelines concerning the use of company computers. However, for business professionals with a low belief in universal moral rules, the presence of clear computer guidelines had a positive effect on ethical intentions. This investigation provides evidence that computer guidelines are positively related to ethical intentions only for individuals who do not adhere to a belief in universal moral rules.
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    URL: http://dx.doi.org/10.1108/09593840210453124
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    Key Internet characteristics and e-commerce issues in Arab countries (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 9-20 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This study describes the state of the Internet in Arab countries. It reports certain Internet characteristics and e-commerce issues in the region and brings some of the critical challenges facing the diffusion of the Internet and its applications in Arab countries to the attention of policy makers in these nations. Overall, the review reveals that most Arab countries still have a long way to cover before being able to fully realize the benefits of the Internet.
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    URL: http://dx.doi.org/10.1108/09593840310462998
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    Egypt and ICTs: How ICTs bring national initiatives, global organizations and local companies together (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 76-92 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The aim of the paper is to move beyond globalisation as a concept and explore processes of globalisation that are linked to ICTs, using Egypt as an example. The paper explores how ICTs have been linked to economic and social development by international agencies such as the UNDP and the World Bank. It focuses on the national initiatives of the Egyptian government to facilitate development through ICTs and shows the variety of agents - other governments, multinationals, international development agencies, new government agencies, local companies - necessary in these plans. We argue that ICT facilitated development has led to the formation of new, and more complex, networks of relations where ICTs act as a common point of interest and where the roles of these diverse actors are redefined in this process. The example of Oracle and the installation of an ERP system in an Egyptian company are used to illustrate these points.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310463041
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    Joining the backstage: locality and centrality in an online community (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 157-182 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The design of viable, small-scale community spaces on the Net is often a hit-or-miss affair. To better understand promising approaches in this design space, it is necessary to go back in time to examine an earlier community technology. A field study is presented of The Castle, a dial-up bulletin board system, that focuses on Disneyland. As a "gathering place for Disney enthusiasts", The Castle is a fascinating, albeit eccentric, online community. The Castle's centrality in the fans' interest network allows it to function as a collecting point. Here people find similar enthusiasts and even those with insider knowledge. Yet, because of the cost structure of dial-up access (an accidental side-effect of the technology), participants are overwhelmingly geographically local, which has useful consequences for social maintenance. It is argued that the geographical locality and centrality of interest allow The Castle to thrive. Most importantly, however, the combination of the two together creates a powerful social dynamic which has been lost in most contemporary online communities.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310478676
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    Dangers inherent in the use of techniques: identifying framing influences (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 203-234 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The literature about the development of information systems tends to concentrate on methodologies, techniques and tools. There is significant published research about the potential negative aspects of using methodologies and tools (along with that discussing their potential benefits). Techniques, on the other hand, are seen largely as benign, very often as simple aids to help carry out a task, and are used in many methodologies. They might be seen as supporting the collection, collation, analysis, representation or communication of information about system requirements and attributes (or a combination of these). However, it is argued in this paper that techniques also have negative aspects and there are as many dangers in their use as in using methodologies and tools. In particular, techniques may restrict understanding by framing the ways of thinking about the problem situation. In other words, people's understanding of a problem can be profoundly influenced by how the problem is presented to them by the technique. Different development techniques can represent the same problem situation differently, and the way in which it is represented has considerable potential for influencing problem understanding and resultant decision making. Drawing on the cognitive psychology literature enables one to show how specific visual and linguistic characteristics of techniques may influence problem understanding. In addition, examining the taken-for-granted paradigm of a particular technique provides a further dimension influencing problem understanding. This knowledge of visual/language and paradigm attributes is applied to over 80 techniques used to a greater or lesser extent in IS development, indicating how different types of technique are likely to influence problem cognition. This serves two purposes. First, it exposes potential biases of a particular technique and makes users aware of the potential dangers. Second, the overall categorization may provide guidance to users in selecting appropriate techniques and combinations of techniques to help reduce any negative framing influences, provide a more holistic view of a problem situation and support a more appropriate problem-learning environment.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310478694
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    Critical professional education about information and communications technologies and social life (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 394-418 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Looking back over the 1990s, it is easy to see the widespread troubles of many ventures that depended upon advanced IT applications, including business process re-engineering projects, enterprise systems, knowledge management projects, online distance education courses, and, famously, some of the dot-com businesses. These "troubles" vary from substantial underperformance (i.e. projects that were much more costly and/or produced much less social or business value than most of the participating IT professionals anticipated) and many outright failures. Many of these "troubles" could have been avoided (or at least ameliorated) if the participating IT professionals had much more reliable and critical understanding of the relationships between IT configurations, socio-technical interventions, social behavior of other participants in different roles, and the dynamics of organizational and social change. Social informatics is the name of the field that studies and theorizes this topic, and is discussed in more detail in this paper. The key issue addressed in this paper is who will produce social informatics research for IT professionals, and where will they learn about important findings, theories, design approaches, etc.? The paper examines the record of computer science in the US as a major contributor to the relevant research and teaching. It also examines the possibilities for new kinds of academic programs - sometimes called "information schools" and "IT schools" - that are being developed to expand beyond the self-imposed boundaries of computer science and to integrate some organizational and social research as sites for social informatics.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310509635
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    Deconstructing information packages: Organizational and behavioural implications of ERP systems (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 8-30 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Argues that the organizational involvement of large scale information technology packages, such as those known as enterprise resource planning (ERP), has important implications that go far beyond the acknowledged effects of keeping the organizational operations accountable and integrated across functions and production sites. Claims that ERP packages are predicated on an understanding of human agency as a procedural affair and of organizations as an extended series of functional or cross-functional transactions. Accordingly, the massive introduction of ERP packages to organizations is bound to have serious implications that precisely recount the procedural forms by which such packages instrument organizational operations and fashion organizational roles. The conception of human agency and organizational operations in procedural terms may seem reasonable yet it recounts a very specific and, in a sense, limited understanding of humans and organizations. The distinctive status of framing human agency and organizations in procedural terms becomes evident in its juxtaposition with other forms of human action like improvisation, exploration or playing. These latter forms of human involvement stand out against the serial fragmentation underlying procedural action. They imply acting on the world on loose premises that trade off a variety of forms of knowledge and courses of action in attempts to explore and discover alternative ways of coping with reality.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840410522152
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    Exploring the role of children in adults' adoption and use of computers (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 53-70 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Although we now know much about children's use of information and communications technologies, researchers have yet to consider adequately the roles that children play in shaping adults' computer use. Via household survey data from a randomised sample of 1,001 adults and in-depth interview data from 100 of these initial respondents, this paper explores the meditating roles of children in: the purchasing/acquisition of computers by adults; adults' access to computers; the level and nature of adults' use (and non-use) of computers; how adults learn to use computers; and how adults are supported when using computers. The paper concludes that while children play a variety of roles in adults' (non)adoption and (non)use of computers this influence is often tempered by a range of other factors and, indeed, should not be overstated. For example, while children appear to be a significant "official" factor in parents' and grandparents' adoption of computers they were rarely the sole reason for adults investing time and money in ICT - with a range of other self-orientated reasons usually in attendance. In terms of adults' access to and use of ICT, the demands of children to use computers were a mitigating but not always dominant factor to be considered by parents. Similarly, children appear to play a peripheral role in supporting adults' use of ICT. The paper concludes by considering how the role of children in adults' use of ICT would appear to be often more symbolic than practical;, e.g. as an official justification for buying/adopting a computer rather than as a strong and sustained guiding force.
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    URL: http://dx.doi.org/10.1108/09593840410522170
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    The nature of the Net: constructing reliability of health information on the Web (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 150-170 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This article juxtaposes the history of the book to the current discussions about lay health information on the Internet in order to thoroughly open up the notion of "reliability" that underlies these discussions. It uses the parallels between the two media to improve understanding of what actors are involved and what issues are at stake, as well as how this is consequential for the reliability that is constructed.
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    URL: http://dx.doi.org/10.1108/09593840410542484
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    Contested artifact: technology sensemaking, actor networks, and the shaping of the Web browser (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 186-209 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Much of IT research focuses on issues of adoption and adaptation of established technology artifacts by users and organizations and has neglected issues of how new technologies come into existence and evolve. To fill this gap, this paper depicts a complex picture of technology evolution to illustrate the development of Web browser technology. Building on actor-network theory as a basis for studying complex technology evolution processes, it explores the emergence of the browser using content analysis techniques on archival data from 1993-1998. Identifies three processes of inscribing, translating, and framing that clarify how actors acted and reacted to each other and to the emergent technological definition of the browser. This spiral development pattern incorporates complex interplay between base beliefs about what a browser is, artifacts that are the instantiation of those beliefs, evaluation routines that compare the evolving artifact to collective expectations, and strategic moves that attempt to skew the development process to someone's advantage. This approach clarifies the complex interdependence of disparate elements that over time produced the Web browser as it is known today.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840410542501
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    The power of myth in the IT workplace: Creating a 24-hour workday during the dot-com bubble (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 303-326 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The central purpose of this paper is to demonstrate that managers of several IT companies, during the dot-com bubble, used the myths that were readily available in the wider American culture of the time to motivate and manipulate their employees. These managers motivated their employees to put in long hours at the worksite, to be continually on-call, to intensify their work pace, and to self police their co-programming teams. The methods used were qualitative social research including interviews, observations, self-reported organizational charts and time diaries. This is a single case study conducted during a specific period of time. The implications discussed in this paper may provide insight to the managers of IT personnel who seek to motivate their employees to greater efficiency. This paper adds to a discussion on the role of myth in managing IT personnel.
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    URL: http://dx.doi.org/10.1108/09593840410554201
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    On the emancipatory role of rural information systems (2004)
    Bradford : Emerald
    Information, technology & people 17 (2004), S. 407-422 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The use of information technology in rural and underserved settings is receiving increasing attention because of the immense potential it brings for improving the quality of life and reducing the digital divide. However, high costs coupled with infrastructure and context-related inhibitors tend to dilute the advantages that are often taken as a set of givens. In this paper we present a case study of a pioneering experience of information system use in a set of villages in southern India. The research proposition for this study is that social processes can form a viable basis for providing sustainability to information communications technology (ICT) initiatives in rural regions. Theoretical support for this study comes from Habermas' theory of communicative action. Given that such information systems are emancipatory in nature, and given that such information systems face many obstacles, the value added by these systems needs to be assessed in terms of their contribution to social capital in addition to economic value added. Our analysis reveals that social processes can be leveraged to accord viability to ICT setups in rural settings. Many social changes, that may have faced resistance or were unexpected, themselves became the reason for keeping the ICT setup. This is so because these changes form the basis of empowerment and a participatory framework that would have been absent earlier. We provide implications for researchers as well as practitioners.
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    URL: http://dx.doi.org/10.1108/09593840410570267
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    On extending social informatics from a rich legacy of networks and conceptual resources (2005)
    Bradford : Emerald
    Information, technology & people 18 (2005), S. 9-20 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Purpose - To extend the work of Rob Kling, whose research interests, and advocacy were at the center of a movement in analytical inquiry and empirical research now known as "social informatics". Design/methodology/approach - Reviews the work of those who engage in social informatics research to strengthen and further the conceptual perspective, analytical approaches, and intellectual contributions of social informatics. Findings - The vibrant and growing international community of active social informatics scholars has assembled a social informatics resource kit that includes: perspective lenses through which research data can be viewed critically; techniques for building theory and developing models from socially rich empirical data; and a common body of knowledge regarding the uses and effects of ICTs. Originality/value - The paper identifies opportunities to engage new scholars in social informatics discussions, and suggests new venues for promoting and extending the work of scholars already enrolled in the social informatics movement.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840510584595
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  • 90
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    The information systems balancing act: building partnerships and infrastructure (1996)
    Bradford : Emerald
    Information, technology & people 9 (1996), S. 49-62 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Describes how IS (information systems) units are currently applying balancing mechanisms to help them address the limitations of organizational structure. IS units require organizational structures that both facilitate partnerships with business unit clients and enable tight co-ordination of computing platforms to strengthen the technology infrastructure. For years, IS executives have recognized that the structure that best supports each objective is counterproductive for the other objective. Thus, they have periodically undertaken major restructuring, which has the effect of alternating between the objectives rather than addressing them simultaneously. Today's IS executives, however, are increasingly attempting to achieve partnership and infrastructure development simultaneously by implementing balancing mechanisms: structural overlays and process enhancements that leverage the strengths of an existing organizational structure while compensating for its limitations. Balancing mechanisms enable the IS function to work towards those dual IS management goals simultaneously, as well as to respond more quickly to today's competitive environment. Also describes individual balancing mechanisms used in Fortune 500 firms and a strategy for implementing suites of mechanisms to achieve IS management goals.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849610111571
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  • 91
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    The importance of organisational issues in systems development (1998)
    Bradford : Emerald
    Information, technology & people 11 (1998), S. 104-123 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: A survey of senior and influential IT managers explored the related questions of why some senior IT professionals perceive organisational issues to be more important than technical issues, and whether this has a concomitant impact on the treatment of organisational issues. An overall response rate of 63 per cent was achieved from a combined survey of two distinct groups. The results show that there are significant differences in managers' perceptions about the importance of organisational issues which can, to some extent, be explained in terms of organisational size, and to a lesser extent by the favoured development approach. However, these differences in perception appear to have no identifiable relation to the significant differences in the approaches adopted for treating organisational issues. It is suggested that this is due to the difficulties in treating such issues and further research to resolve these difficulties is proposed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849810218300
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  • 92
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    Waves of change in adopting the Internet: Lessons from four Latin American countries (1998)
    Bradford : Emerald
    Information, technology & people 11 (1998), S. 235-260 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The popularity and explosive growth of the Internet during the past few years have convinced many countries to take a closer look at its potential for aiding economic development. The existing literature presents an aggregate story of success, but the ways in which different countries are adopting these new technologies have received little critical attention. This empirical study of four Latin American countries - Chile, Costa Rica, Ecuador and Peru - delineates a five-phase development process during which each country sustained the momentum of its evolving strategy, grew in competence to forge technological solutions, and gained access to the Internet. The four countries' original goals changed over time, but through experience they perceived new opportunities and established evolving Internet strategies that form the bases of new technological services provided at the national level.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849810228039
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  • 93
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    Cyberspace and Heidegger's pragmatics (1998)
    Bradford : Emerald
    Information, technology & people 11 (1998), S. 338-350 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This article focuses on some of the implications of Heidegger's pragmatism for information technology analysis and critique. I survey Heidegger's transformation of Enlightenment notions such as identity, proximity, community, disembodiment, pattern, representation and utopia to the phenomenological concepts of Dasein, care, being-with, corporality, praxis, disclosure and the not-yet. Each of these concepts return us to the issue of practice.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849810246147
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  • 94
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    The office tyrant - social control through e-mail (1999)
    Bradford : Emerald
    Information, technology & people 12 (1999), S. 27-43 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The changing role of technology in the virtual workplace has been accompanied by a proliferation of research activity focusing initially on the technical aspects and, more recently, on the social and political aspects of the diffusion process, including power and politics. This paper builds on the work of Kling and Markus on power and politics in IT, extending it to e-mail and more specifically, to the use of e-mail for petty tyranny. Reviews the literature on petty tyranny and its implications to IT and e-mail. Presents a case study in which e-mail was used by a department chair to manipulate, control, and coerce employees. The discussion links the events in the case with the literature on petty tyranny. In conclusion, demonstrates that e-mail features make it amenable to political abuse and elaborates on the more general, theoretical, practical and ethical implications from this research.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849910250510
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  • 95
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    Toward a framework for action research in information systems studies (1999)
    Bradford : Emerald
    Information, technology & people 12 (1999), S. 148-176 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Based on recent reviews regarding its use in information systems (IS) studies, this paper argues that action research is still not well recognized by IS researchers and mainstream IS journals especially in North America. To make the situation worse, existing criteria used to assess the quality of action research studies are found to be inadequate when applied to IS. In order to advance its understanding and use by IS researchers and practitioners, the IS action research framework proposed recently by Lau is refined and presented as a set of guidelines in this paper. The implications of this refined framework on IS research and practice are discussed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849910267206
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  • 96
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    The moving staircase - Problems of appraisal and evaluation in a turbulent environment (1999)
    Bradford : Emerald
    Information, technology & people 12 (1999), S. 238-252 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This paper considers the problems of evaluating the benefits of an investment in information technology and systems against a background of institutional change. It is based on a case study in the National Health Service and follows the progress of a project to introduce benefits realisation in NHS Trusts. The case illustrates the importance of personal, hands-on attention to benefits management and calls attention to the different contingencies faced by managers in attempting to introduce evaluation or benefits realisation schemes. It concludes that, where managers face "certain" contingencies, formative evaluation will be beneficial, but where the contingencies are uncertain, structural changes in the organisation may be more effective in achieving benefits. The paper ends with a plea for evaluation activities to be re-integrated into their organisational context.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849910278196
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  • 97
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    Patterns of improvisation for evidence-based practice in clinical settings (1999)
    Bradford : Emerald
    Information, technology & people 12 (1999), S. 287-303 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This paper describes our experiences from a two-year research study to introduce evidence-based practice (EBP) through a set of electronic information tools into two Canadian health regions. The improvisational model of technological change by Orlikowski and Hofman (1997) is used to provide the conceptual foundations for understanding the pattern of evolution associated with the tools observed in these two settings over time. Key areas to consider when changing practice identified from this study are time availability, intended use, adequate training, clinical champions, work practice fit, system refinement, around-the-clock support and environment influence. Health organizations should also distinguish anticipated, emergent and opportunistic changes and improvise accordingly when introducing EBP information tools in a setting that is characteristically complex, dynamic and unpredictable.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849910278547
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  • 98
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    EC of groceries for elderly and disabled: A comparison of alternative service models (1999)
    Bradford : Emerald
    Information, technology & people 12 (1999), S. 389-402 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Increased demand for organized home help for elderly and disabled people and parallel budget cuts of social care require new efficient solutions to save home-helpers' time and ensure the current quality of provided services. A number of trials for renewing grocery purchasing process as a part of home help for the elderly and disabled have lately been initiated in Finland. In all but one of these trials electronic commerce (EC) services are included in the purchase process. In this article we compare these trials using the time efficiency of home-helpers as a primary criterion. Using electronic order delivery gives even additional benefits, releasing the home-helper from the need to visit the grocery store. The Full EC Model would be the best solution. However, it might not be feasible for most customers, who do not necessarily have the technology or ability to use it. Therefore, the intermediary based EC seems to be most suitable for this customer group.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849910301649
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  • 99
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    The Internet and socio-economic development: exploring the interaction (2000)
    Bradford : Emerald
    Information, technology & people 13 (2000), S. 85-101 
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    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This article attempts to gain an understanding of the current and potential impact of the Internet on the four-fifths of the world's population living in developing countries, two-thirds of them poor. First, it attempts to put today's rapid advances in information and communication technology in a broader debate about development and the role of information. Next, it explores the interaction between the Internet and key dimensions of development. Finally, it discusses some key policy implications of Internet diffusion and usage which governments of developing countries will have to address. These include an increasing role for intermediary institutions in the creation and dissemination of relevant knowledge on the Internet in order that the technology is used in a way that is compatible with local development goals.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840010339835
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  • 100
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    Investigating the interplay between structure and information and communications technology in the real estate industry (2001)
    Bradford : Emerald
    Information, technology & people 14 (2001), S. 163-183 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Information and communication technologies (ICTs) are reshaping many industries, often by reshaping how information is shared. However, while the effects and uses of ICT are often associated with organizations (and industries), their use occurs at the individual level. To explore the relationships between individual uses of ICT and changes to organization and industry structures, we examined the residential real estate industry. As agents, buyers and sellers increase their uses of ICT, they also change how they approach their daily work. The increasing uses of ICT are simultaneously altering industry structures by subverting some of the realtors' control over information while also reinforcing the existing contract-based structures. This structurational perspective and our findings help to explain why information intermediaries persist when technology-based perspectives would suggest their disappearance.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840110695749
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