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  • 1
    Electronic Resource
    Electronic Resource
    The adoption and use of information technology: a longitudinal study of a mature family firm (2005)
    Oxford, UK : Blackwell Publishing Ltd.
    New technology, work and employment 20 (2005), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: Through a longitudinal study of a mature family firm, this paper investigates the adoption and use of information technology in a family business. It is argued that the adoption and use of information technology is influenced by five key factors. These factors are discussed, leading to a presentation of a series of implications and conclusions.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1468-005X.2005.00140.x
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  • 2
    Electronic Resource
    Electronic Resource
    Managing Organizational Culture: Compliance or Genuine Change? (1998)
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd
    British journal of management 9 (1998), S. 0 
    Details
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: The issue of managing culture is of key importance within management theory and practice. A number of extant studies have found that attempts to ‘manage’ culture frequently degenerate into the enforcement of espoused behaviours. The objective of this paper is to provide empirical evidence and discussion of the consequences of management attempts to change culture. The paper reviews existing theory pertaining to organizational culture change and presents the desire to control as the rationale for management attempts to modify culture. After a brief discussion of the research design and methodology employed, the findings of a single case study are presented. The findings suggest that within the case study organization, a recent change initiative had resulted in changes to material manifestations, behaviours and in some cases values. However, it is noted that modifications to values could be the result of ‘instrumental value compliance’. The paper culminates with conclusions, implications and suggestions for further research.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1467-8551.00098
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  • 3
    Electronic Resource
    Electronic Resource
    Employee responses to culture change efforts (1998)
    Oxford, UK : Blackwell Publishing Ltd
    Human resource management journal 8 (1998), S. 0 
    Details
    ISSN: 1748-8583
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1748-8583.1998.tb00168.x
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  • 4
    Electronic Resource
    Electronic Resource
    Managing organisational culture: insights from the hospitality industry (2002)
    Oxford, UK : Blackwell Publishing Ltd
    Human resource management journal 12 (2002), S. 0 
    Details
    ISSN: 1748-8583
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: Despite the widespread criticism of the culture management approach by respected academics, recent surveys indicate that managers are continuing to engage in planned cultural interventions. Indeed, reports demonstrate that managing organisational culture is one of the most popular forms of managerial intervention, with one survey concluding that over 90 per cent of organisations engage in planned cultural change. This study describes and analyses organisational culture interventions in four companies within a single industry. It argues that the conceptualisation of organisational culture and culture change should be differentiated in ways that recognise the significance of contextual factors. It presents an analysis of interventions in the hospitality industry and delineates four insights from this sector that are pertinent to the theory and practice of managing cultural change.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1748-8583.2002.tb00056.x
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  • 5
    Electronic Resource
    Electronic Resource
    The Emotional Labour of Barristers: An Exploration of Emotional Labour By Status Professionals[The author] (2002)
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd.
    Journal of management studies 39 (2002), S. 0 
    Details
    ISSN: 1467-6486
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: Recent research has confirmed the study of emotion as an important organizational concept in its own right. Central to this claim is the growing body of research into the causes, content and consequences of emotional labour. However, despite a plethora of studies into the emotional labour of front-line staff, to date, professional groupings have been largely ignored. Notwithstanding occasional anecdotal references to physicians, existing research neglects the emotional facets of professional life. This study is designed to rectify this imbalance through the exploration and description of the extent, content and consequences of emotional labour by barristers. After detailing the research methods employed, the study presents the results of an interview and observation-based study of barristers at work. The findings suggest that not only do barristers routinely display expected emotions, but also they do so differentially. Insights into the causes and effects of such labour are also presented and discussed. The paper concludes with a series of implications and suggestions for future research.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1467-6486.t01-1-00303
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  • 6
    Electronic Resource
    Electronic Resource
    Organizational Culture: A ten Year, Two-phase Study of Change in the UK Food Retailing Sector (2002)
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd.
    Journal of management studies 39 (2002), S. 0 
    Details
    ISSN: 1467-6486
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: This paper argues that much of the current motivation for the study of organizational culture is fuelled by research which finds an association between culture and performance as well as by studies which suggest that culture is comparatively easily changed. However, much of the research upon which these claims are based is largely firm-specific with little critical evaluation of industry macrocultures and the impact that such cultures may have on both the performance of individual firms and the management of organizational culture. Through assessing separate change programmes spaced ten years apart, this paper documents and analyses the similarities and differences in the rationale, form, substance and impacts of two separate culture change initiatives in the same macroculture spaced ten years apart. These analyses suggest a number of conclusions and implications for both theorists and practitioners. In particular, the study argues that researchers examining organizational culture should devote significantly greater attention towards studying the effects of sector or industry macrocultures.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1467-6486.00004
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  • 7
    Electronic Resource
    Electronic Resource
    Developing a Market Oriented Culture: A Critical Evaluation (1999)
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd
    Journal of management studies 36 (1999), S. 0 
    Details
    ISSN: 1467-6486
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: This paper presents a critical evaluation of the notion that a market oriented culture can be developed and managed. It documents a critique of prescriptive-based literature of market oriented culture and argues that such literature is flawed in that its conceptualization of organizational culture is incomplete. The paper suggests and discusses five principal areas which are either ignored or insufficiently addressed by extant literature on market oriented culture. These are: (1) the view that organizational culture is pluralistic, (2) the understanding that market oriented culture can be viewed as a family of concepts, (3) the notion of cultural dominance, (4) the question of whether culture can be managed, and (5) the problems of cultural entrenchment. The paper develops a series of conclusions and implications centred on the need for further conceptual and empirical development of the content and processes of a market oriented culture.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1467-6486.00132
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  • 8
    Electronic Resource
    Electronic Resource
    The Organization of Marketing: A Study of Decentralized, Devolved and Dispersed Marketing Activity* (2003)
    108 Cowley Road, Oxford OX4 1JF, UK : Blackwell Publishing Ltd
    Journal of management studies 40 (2003), S. 0 
    Details
    ISSN: 1467-6486
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: Despite a priority research grading by the Marketing Science Institute, the issue of marketing organization is bewilderingly under explored. Whilst advances have been made in conceptualizing marketing organization in networks of large trans-national corporations, recent research has highlighted the paucity of empirical work into the intra-firm dispersion of marketing activities. This study is designed to examine just this issue. The aim is to develop data-grounded insights into the organization and dispersion of marketing activities. A case study finds an unusual form of marketing organization. This form of marketing organization is characterized by the decentralization, devolution and dispersion of community-oriented marketing management activities driven by empowered operational-level part-time-marketers who either adopt a traditional mix-management approach or more rarely a relational approach. These findings lead to a range of interesting implications for theorists and practitioners.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1467-6486.00348
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  • 9
    Electronic Resource
    Electronic Resource
    Market Orientation and Performance: Objective and Subjective Empirical Evidence from UK Companies (2001)
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd.
    Journal of management studies 38 (2001), S. 0 
    Details
    ISSN: 1467-6486
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: The link between market orientation and performance has been claimed largely on the basis of the analysis of subjective measures of performance. Consequently, the aim of this study is to examine the links between market orientation and objectively measured financial performance. The paper begins with a brief examination of the definition and components of market orientation. Thereafter, extant research into the consequences of developing market orientation is reviewed critically, leading to the development of a number of research hypotheses. After detailing the research design and methodology adopted in this study, the findings of a survey of UK industry are presented. Briefly, the results indicate that when subjective measures of performance are adopted, market orientation is associated with company performance in certain environmental conditions. However, when objective measures of performance are adopted, we see a narrower range of environmental conditions where market orientation is positively associated with performance. The paper concludes with a series of implications for both theorists and practitioners.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1467-6486.00226
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  • 10
    Electronic Resource
    Electronic Resource
    The application of Piercy and Morgan's dimensions of marketing planning (1996)
    Bingley : Emerald
    Management decision 34 (1996), S. 35-40 
    Details
    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Reviews and critically evaluates the practical application of Piercy and Morgan's model of the dimensions of marketing planning. Appraises and elucidates analytical, behavioural and organizational dimensions of planning. In order to demonstrate the usefulness of the model and clarify the concepts, applies each of the dimensions of planning to a case study organization - Company Q. Presents an adjusted form of the model and puts forward theoretical and practical implications. Develops a managerial agenda, presents application questions and suggests action points.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00251749610113659
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