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  • Springer  (38,165)
  • Emerald  (4,063)
  • 2005-2009  (42,228)
  • 1980-1984
  • 1925-1929
  • 2005  (42,228)
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  • 2005-2009  (42,228)
  • 1980-1984
  • 1925-1929
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  • 101
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Purpose - The purpose of this paper is to identify interdependent barriers to the search and selection of new technologies by design engineers at industry, organisation and individual levels. A "proof of concept" HyCon tool is presented to demonstrate the role of information technology design support tools in supporting designers to overcome these inhibitors, in this case for hybrid concrete, by providing immersive and interactive, information-rich environments to explore design solutions. Design/methodology/approach - The HyCon tool was developed through a prototyping methodology encompassing a testing, analysis, design and coding iterative cycle. This was supported by case studies and industry workshops. Findings - The results of a collaborative research project are presented, which describes the HyCon design support tool to promote the understanding and use of hybrid concrete in structural frames. This tool is built around a knowledge creation, application, storage, and retrieval cycle to envision and support the use of this new technology. Originality/value - This paper fulfils an identified need to integrate technology management and design process considerations within the context of an information technology design support tool, and offers a "proof of concept" HyCon tool to demonstrate key issues and potential utilities and applications.
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  • 102
    Electronic Resource
    Electronic Resource
    Oxford : Emerald
    Engineering, construction and architectural management 12 (2005), S. 601-616 
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Purpose - The UK Government has now adopted Private Finance Initiative (PFI) as a major vehicle for the delivery of additional resources to the health sector in order to achieve a greater investment in healthcare facilities. The purpose of this paper is to examine the trends and risk assessment of the PFI in the healthcare sector. Design/methodology/approach - The paper employed secondary data and interviews of key participants in two hospital PFI projects to highlight developments in healthcare PFI and the risk management of hospital projects. Findings - The results show that the use of PFI in the provision of healthcare is increasing in terms of number, capital value and size of projects. What emerged in the healthcare PFI project was a usage of a plethora of risk management techniques, albeit to varying degrees. Experience appeared to be the prime risk assessment technique employed, while risk avoidance was first explored before pricing and allocating any residual risks. "Risk prompts", such as using checklists and risk registers were also useful in the identification of risks. Among all participants, insurance cover and sub-contracting appear to be the most prominent strategies employed for managing out the risks. Originality/value - The negotiations that precede the signing of a healthcare PFI project contract had an impact on the final choice of facilities or their specifications. The two contracting parties sought a balance between an optimal allocation of risks, choice of facilities and project price. Although the risk management techniques being used are generic in nature, there is still no evidence at the moment to show that these are appropriate for PFI projects. It is important that further investigation is undertaken to assess the level of current skills in risk management techniques to deal with PFI projects and the extent to which these techniques are appropriate to tackle complex healthcare PFI projects.
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  • 103
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 131-139 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - One of the greatest challenges facing any intelligent tutoring system is being able to adapt its behaviour based on the student's current knowledge level, ability, needs and wishes within a course. This paper aims to present a framework of BDI agents within an agent-based intelligent tutoring system (ABITS). Design/methodology/approach - A conceptual discussion approach is taken. Findings - The agents provide the core reasoning ability. In particular, the paper demonstrates how the system sources and refines a particular set of commonly available data. Also shows how these data are incorporated into the agents' belief set so that they may adapt their behaviour to support individual students. Originality/value - Provides a framework that can improve learning procedures for future users of ABITS.
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  • 104
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 140-147 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - Aims to investigate reactions to online delivery, student perceptions of the rates and depth of participation, and levels of engagement with the learning process in a Western Australian University. Design/methodology/approach - The sample for this study comprised 108 students who were enrolled in both undergraduate and postgraduate programs. An interpretative method was adopted using a case study approach, with groups of internal and external students within one education department. This method was more appropriate than a more quantitative approach. Findings - The results indicated that, while the students were technically competent overall, issues associated with equity and access varied between the groups and also between students enrolled in the same units. The sample had also re-conceptualised the notion of "personal" which moved beyond simple physical proximity to enable the students to create their own community of learners. Originality/value - Addresses the challenge for universities and instructional designers on how to increase the level and depth of interactivity in the online environment to further empower students to become independent learners.
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  • 105
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 154-161 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - With a philosophical stance in relation to education, this paper aims to discuss different understandings of participation in an information and communication technology (ICT)-supported distance-based teacher education program in Sweden. Design/methodology/approach - The paper is based on early results from two studies, both of which involved a group of teacher-trainees, with one interview and one questionnaire. Findings - The findings indicate that there is a need to be explicit about the ontological assumptions inherent in the intended use of ICT. The conclusion is that the program in question is built on assumptions of realism and that ICT lays the ground for individual participation and works to tell the students apart. Originality/value - Helps in understanding how ICT, and its use, can have different effects on different groups.
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  • 106
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 162-167 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - This report seeks to address the preliminary findings from a large-scale study of the different ways in which the asynchronous discussion forum (ADF) is being used in the online learning environment. Design/methodology/approach - A conceptual approach is taken. Findings - The structural and functional variation of the ADF is depicted within a framework of institutional and instructional models. Epistemological distinctions are made with respect to the role of the instructor, student requirements, and the assessment of student learning. Originality/value - The paper brings to light fundamental aspects of instructional quality and best practices involving the use of the ADF.
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  • 107
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 168-175 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - The aim of this work is to implement bootstrapping methods into software tools, based on Java. Design/methodology/approach - This paper presents a category of software e-tools aimed at simulating laboratory works and experiments. Findings - Both students and teaching staff use traditional statistical methods to infer the truth from sample data gathered in laboratory experiments. However, the repeated laboratory experiments mean the consumption of a great deal of substances and reactants. At the same time, there are some ethically motivated reasons to reduce the number of animals used in experimentation. Using a bootstrapping tool and computer power, the experimenter can repeat the original experiment on computer, obtaining pseudo-data as plausible as those obtained from the original experiment. Originality/value - Provides data on implementing bootstrapping methods into software e-tools, simulating laboratory experiments in didactic and research activities.
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  • 108
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 180-188 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - The purpose of this paper is to explore both accessibility and usability and examine the inhibitors and methods to evaluate site accessibility. Design techniques which improve end-user access and site interactivity, demonstrated by practical examples, are also studied. Design/methodology/approach - Assesses various web sites for accessibility and usability. Findings - Criteria are determined by which to assess accessibility and usability of web sites. Originality/value - Disability is an important consideration in the development of contemporary web sites. By understanding the needs of all users, not only those with disabilities, organisations may begin the process of advancing both accessibility and usability and integrating these elements into their web development strategies.
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  • 109
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 189-200 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - This study was conducted to examine how proficiencies, motivation, and training impact the success of faculty development for web-based instruction (WBI) at historically Black colleges and universities (HBCUs) in the USA. Design/methodology/approach - Data in this mixed-design exploratory study came from responses to an online questionnaire and follow-up interviews. Seven four-year public HBCUs that offered online curricula and provided faculty development opportunities in various forms such as workshops and seminars were examined. Findings - The results of the study indicated that faculty were proficient in basic technologies, but less proficient in more demanding technologies; provision of incentives such as time off to attend training was motivating for WBI participation; and faculty preferred individualized training and workshops. Research limitations/implications - Successful faculty development is as a complex process that involves several integrated components which should be viewed as an intentional, ongoing, and systemic process. Nonetheless, it plays an important role, particularly if programs are available to help faculty link effective delivery in their own teaching and research areas. Practical implications - Meaningful faculty development should be extendable to all instruction, whether in-class, web-based, or web-enhanced. Faculty development opportunities extending beyond the basic uses of technology and seeking connections between curriculum, pedagogy, technology, and administration to technology success is paramount. Originality/value - Feedback from this study can serve as a resource for decision-making about WBI projects. The results of the study should provide data and information that supports the technological mission of institutions.
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  • 110
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 201-209 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - To provide administrators at an Australian university with data on the feasibility of redirecting under-utilised computer laboratories facilities into a distributed high performance computing facility. Design/methodology/approach - The individual log-in records for each computer located in the computer laboratories at the university were investigated. The log-in data were investigated over a 24-hour/seven day a week period between June 2001 and August 2003. The data were analysed in terms of student access to the computer facilities during "normal" business hours, weekend times, and the semester breaks. Findings - The computer laboratories were hugely under-utilised, with less than 10 per cent of all log-ins occurring during off peak times (7 pm-8 am). Similarly, only weekends were likewise under-utilised. This strongly suggests that this spare computer capacity could be used for alternate means during these times. Research limitations/implications - Future research needs to determine whether the needs of the general computer laboratory user who requires a stable and secure system can coexist with the users of a high performance computer facility where different software and differently configured computer systems are required. Practical implications - This research has the potential for universities to utilise more effectively their computer laboratory resources by allocating under-utilised resources into other projects, such as to a high performance computing facility (HPCF). The cost of these re-allocated resources would be a fraction of the cost compared to a scenario in which a separate dedicated HPCF had to be provided. Originality/value - This paper suggests an alternate utilisation of the spare computing laboratory resources available at many universities.
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  • 111
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 148-153 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - Aims to outline the issues and debates about a five-week fully online staff development programme piloted in the University of Paisley, Scotland. Design/methodology/approach - A case study was the approach taken. Findings - The programme was designed to introduce lecturers to the theoretical and pedagogical issues surrounding online tutoring, while allowing them to get to grips with the delivery technology. The programme also provided academic staff with the opportunity to explore their attitudes towards using Computer-Mediated Communications (CMC) in their teaching and to reflect on how they could utilise it to enhance their face-to-face teaching activities. Staff found the programme challenging but they also appreciated the opportunity to take part. Some reported feeling much more confident about using the technology. Originality/value - Provides information on a programme designed to introduce face-to-face lecturers to the theoretical and pedagogical issues surrounding online tutoring while allowing them to become familiar with the technology.
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  • 112
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 210-232 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - To determine what factors influence faculty's decisions to use technology in their classes, what factors prevent them from use, and whether there are differences among faculty by gender, ethnicity, rank, sub-areas, etc. in using instructional technology. Design/methodology/approach - A survey instrument was used to measure attitudes toward technology among accounting educators. The instrument included three separate sections. The first section was devoted to examining factors that could influence faculty's opinion to use technology for teaching. The second section focused on issues that could possibly discourage faculty from use of technology. For these two sections a five-point Likert scale was developed with possible responses ranging from "not important" to "critically important". The third and final section was designed to provide demographic information for classification purposes and testing of the research questions. Findings - The results demonstrate that while accounting faculty value technology greatly and do use it in teaching, significant differences exist in their views toward it. Several factors were found to influence faculty's attitudes toward integration of technology. Conversely, there are other factors that tend to hamper widespread integration. Research limitations/implications - The research was conducted among US accounting faculty, which perhaps limits its usefulness elsewhere or in other disciplines Practical implications - University-sponsored incentive programs and financial support could encourage faculty to further incorporate technology and its various dimensions in their classes. Furthermore, administrators should make the necessary arrangements for faculty to attend training seminars designed to provide them with technical support. Originality/value - This study provides empirical evidence that is useful to both faculty and administrators in integrating technology in education.
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  • 113
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 233-246 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - The purpose of this paper is to explore behavioral processes involved in internet technology acceptance and use with a sample in India, a developing country that can potentially benefit from greater participation in the web economy. Design/methodology/approach - User experience was incorporated into the technology acceptance model (TAM) and the theory of planned behaviour (TPB) to predict intentions to use the internet as well as self-reported usage. Data were collected from 269 college students with a questionnaire methodology. Hierarchical multiple regression analysis was applied to test each theory, as well as user experience, and the variables' interactive effects on the criterion of internet usage intentions. Findings - Both TAM and TPB were supported in their predictions of internet use intentions and usage. Although a main effect for user experience did not emerge, it did significantly interact with components of both theoretical models, suggesting that it has a complex influence on internet user intentions. Research limitations/implications - The self-report criteria are a limitation. Future research should employ more objective measures of internet use. Also, antecedents of internet use might be explored in other developing economies. Practical implications - To encourage internet usage intentions, it appears worthwhile to create in potential users a sense that the technology is useful, easy to use, and that others have expectations regarding its usage. Originality/value - Findings suggest that theories of technology acceptance developed in the Western world may also apply in India.
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  • 114
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 252-262 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - This paper aims to describe the process and the outcome of a situation in which a professor of anatomy and physiology made supplemental use of a course management system (CMS) to assist with the instruction of 242 students. The purpose of this instructor's use of WebCT was to: increase student autonomy and improve access to information; improve student learning and achievement through the expert use of student "Self-Tests", which are an ungraded, interactive tutoring/quizzing feature; create a more active, student-centered learning environment. Design/methodology/approach - Features that were provided in the WebCT site include: student self-tests are ungraded, but act as a basic form of expert system or informative tutor by providing very specific feedback to answers students selected in this multiple choice experience. The feedback to each question was designed by the instructor, who advised students to use the system as a tutor by clicking on a variety of possible answers to gather new information. Comments on answers were designed to demonstrate to the student the "way of thinking" of a professional in the field. Current grade information for individual students. Schedule-related information on labs, due dates, etc. syllabus lecture audio. Findings - Findings suggest that the implementation of the WebCT self-tests contributed to the substantial increase in student test scores. Research limitations/implications - The implications are very exciting and far-reaching in that - through a fairly unobtrusive course re-design - the use of a CMS yielded a measurable improvement in student achievement. Practical implications - The use of these expert-system-like self-tests, gradebooks, and other CMS features has the potential to improve teaching and learning in all manner of courses, including those that are on-ground, blended, and fully online. Originality/value - This paper uses concrete data to demonstrate how a course management system was used to re-design traditional courses and how this re-design resulted in improved student achievement.
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  • 115
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 275-289 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - To expose engineering students to using modern technologies, such as multimedia packages, to learn, visualize and solve engineering problems, such as in mechanics dynamics. Design/methodology/approach - A multimedia problem-solving prototype package is developed to help students solve an engineering problem in a step-by-step approach. A learning architecture model for developing an interactive technology-assisted problem solving (TAPS) package for visualizing engineering concepts has been discussed. Findings - The learning model was found to be easy to follow and use and the engineering package can be designed in an easy and visually appealing format. The TAPS package implemented and described in this paper could support and provide students with a better understanding of the basic concepts in an engineering mechanics dynamics course in particular. Research limitations/implications - The evaluation of the TAPS package materials comprised mainly quantitative methods which provided validation of the package approach for the acquisition of procedural skills and related basic concepts. More work is necessary to employ qualitative approaches for more detailed analysis of usability of particular materials of the TAPS package. Originality/value - The main originality of the paper can be seen from the development of the package that guides the student intelligently to solve the selected engineering problem. In addition, important user tools are also included which the user may need to use if necessary.
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  • 116
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 290-297 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - Sets out to investigate the use of electronic resources by students and faculty of Ashesi University, Ghana, in order to determine the level of use, the type of information accessed and the effectiveness of the library's communication tools for information research. Design/methodology/approach - A questionnaire-based survey was utilized. It consisted of 16 questions to determine level of use, type of information accessed, assessment of library's communication tools, problems encountered when using electronic resources and ways to improve the provision of electronic information in the community. The questionnaire was distributed to all students, faculty and administrative staff in order to reduce the generalization of the results. The students were made up of four year groups categorized as YearGroupA, YearGroupB, YearGroupC, YearGroupD. The questionnaire was pre-tested on six students from three different year groups and some amendments were made. A total of 169 questionnaires were therefore distributed and 141 completed questionnaires were returned, giving an overall response rate of 83 per cent. Survey responses were coded and input into Excel for analysis. Findings - The study found that general computer usage for information access was high because of the University's state-of-the art IT infrastructure. Usage of some internet resources were also very high, whilst the use of scholarly databases was quite low. The low patronage was attributed to inadequate information about the existence of these library resources. The study recommends, among others, the introduction of information competency across the curriculum and/or the introduction of a one-unit course to be taught at all levels and the provision of more PCs on campus. Originality/value - Would be of value to library administrators considering how to determine level of use, type of information accessed, assessment of library's communication tools, problems encountered when using electronic resources and ways to improve the provision of electronic information.
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  • 117
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 320-326 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - To discuss the considerable impact of video gaming on young players' decision-making and teamworking skills, and the belief that video games provide an invaluable "training camp" for business. Design/methodology/approach - An interview with John Beck, the author of the book Got Game: How a New Generation of Gamers Is Reshaping Business Forever, published by Harvard Business School Press in 2004. Findings - Emphasizes that most businesses are failing to recognize and capitalize on these skills. Predicts the shape and style of leadership in the future and suggests how businesses, and particularly "baby boomer" managers, can best begin to bridge the generation gap to unlock and build on the unprecedented strategic abilities of new, young employees. Originality/value - Offers the view that business and management training should recognize the skills and abilities of the gamer generation.
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  • 118
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 298-319 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - Aims to examine a negotiation-oriented and partly web-based game "Surfing Global Change" (SGC) invented by the author based on didactics of self-managed learning and successfully implemented in WebCT. Design/methodology/approach - Along three historic generations of web-based teaching (WBT), the key functionalities of any platform (content, discussion and evaluation) are perceived to be utilized in a characteristic way depending on the prevalent didactic concepts. The changing roles of teacher and students are highlighted using the example of SGC Level 3, where students assess one another's competence, each trying to outdo the others in controversial arguments Findings - The outlay of Surfing Global Change aims at accomplishing sustainable results for complex themes. Thus SGC sets out to weigh out competition vs consensus, self-study vs team work, emphasizing one's own standpoint vs readiness to compromise, differentiation into details vs integration into a whole. SGC hence wants to mirror professional realities along five interactive game levels: learn content and pass quizzes; write and reflect a personal standpoint; win with a team in a competitive discussion; negotiate a complex consensus between teams; integrate views when recognizing and analyzing global long-term trends. Research limitations/implications - Some interactive assessment functionalities are still missing in current platforms. Practical implications - In advanced university courses the negotiation game SGC was repeatedly used as a procedural shell for interdisciplinary themes. Originality/value - The paper shows that a "communicative space" is created by utilising mainstream web platform technology, capable of transposing visions of "progressive education". The definition of three generations of WBT allows for a functional differentiation in the styles of using web-based tools.
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  • 119
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    Bradford : Emerald
    Campus-wide information systems 22 (2005), S. 263-274 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - This study seeks to describe the planning and implementation in Finland of a campus-wide management information system using a rigorous planning methodology. Design/methodology/approach - The structure of the management information system is planned on the basis of the management process, where strategic management and the balanced scorecard approach have important roles. Findings - The balanced scorecard approach is useful not only in accomplishing the objectives, measures and targets of the institutional strategy but also in the planning of the management information system. Practical implications - The findings of the study are useful for educational administrators, project managers, software developers and usability specialists. Originality/value - This study contributes to the knowledge and practice of campus-wide information systems applying the balanced scorecard approach as a basis for the management information system to translate the strategy into action.
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  • 120
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    Electronic Resource
    Bradford : Emerald
    On the horizon 13 (2005), S. 3-6 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - This paper aims to alert readers to issues that may be overlooked in assessing fundamental changes in the post-secondary arena. Design/methodology/approach - Posits that the internet changes the nature of the university as fundamentally as one saw when the Bible was published on the movable type press. Findings - Open access courses and journals put knowledge into the Socratic Agora, changing the roles of faculty as both educators and researchers. Since knowledge is available with the click of a mouse, the linear Kindergarten to Bachelor's curriculum has been deconstructed and integrated with work and play since age is not a barrier to access. Also, few may opt for a hand-crafted, packaged, on-campus experience. As the current faculty, cyber immigrants, retires, the emerging cyber natives will form self-organizing communities of interest/practice and the function of the university must be reinvented. Originality/value - The paper is of value to administrators, policy analysts, researchers in the arena of education, funding agencies, foundations and politicians involved with educational change.
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  • 121
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    Bradford : Emerald
    On the horizon 13 (2005), S. 24-30 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Seeks to outline the impact of the information society on the institutional changes taking place in the public sector. Design/methodology/approach - A veteran of government outlines the impact of the information society on the institutional changes taking place in the public sector. Drawing on his extensive experience and the literature, he provides creative insights into the themes of this special issue. Findings - E-government may prove useful in managing routine tasks, he agrees, but the highly complex, interpersonal nature of government places severe limits on the extent to which public work can be automated. With government outsourcing much of its work to private firms, and corporations required to serve the public interest, there is also a marked overlap of the public versus private domains. The old hierarchies of the past are being fragmented by information systems and the need to involve people in managing complexity, leading to "uncentralized" systems in which initiative and creativity must be exercised at all levels. And the mismatch between geographic boundaries and the criss-crossing nature of real problems creates confusion over how governments should be organized. Originality/value - All of these trends, the author notes, pose paradoxes that mark the distinctive features of government today.
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  • 122
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    On the horizon 13 (2005), S. 36-45 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Aims to review institutional change in health care and to look for opportunities in what the author sees as a coming crisis. Design/methodology/approach - A consultant on health-care systems reviews the forces driving transformation in medicine, including new technologies, telemedicine, and prevention. Findings - Finds forces driving transformation in medicine limited in addressing the crisis of spiraling cost and mediocre, overly complex treatment. Originality/value - Concludes that a dramatic shift in perspective is coming as baby boomers are forced to face the inevitability of death in positive terms.
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  • 123
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    Bradford : Emerald
    On the horizon 13 (2005), S. 31-35 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - To offer seven guides to institutional change. Design/methodology/approach - The Director of the Office of Force Transformation draws on his experience in transforming the US military to offer seven guides to institutional change. Findings - The seven guides are as follows: some major changes are inevitable and should be noted as such; having a good forecast ahead of others is of little use if they are not ready to acknowledge it; future trends must rely on data-free research to some extent; it is possible to use the media for your purposes by focusing on pivotal ideas they like to promulgate; to change institutions requires changing their culture, which in turn requires changing carefully selected values and symbols; transformation demands not only creative imagination but the hard work of implementation; and look for those crucial tipping points when achieving a critical mass can swing dramatic changes quickly. Originality/value - Offers an experience-based insight into the world of organizational transformation.
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  • 124
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    Bradford : Emerald
    On the horizon 13 (2005), S. 46-53 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - To provide a futures-oriented perspective on institutional change. Design/methodology/approach - Presents methods and case studies of attempts to engage in institutional change. An international authority on future studies draws on his field to provide a futures-oriented perspective on institutional change. This perspective includes the use of futures tools, strategy, capacity building, the central role of memes, emergence of self-organization, and the underlying role of meaning and symbols. Five case studies are used to illustrate these principles. Findings - One company was struggling over its governing choice of institutional metaphor: the tortoise versus the hare. Another was caught up in treating hackers as good versus evil, but realized that they needed new concepts to grasp the frontier of cyberspace. A third case involved moving from developing a monolithic plan to forming self-organizing groups of stakeholders that actually created a collective new vision. A city council was able to recognize the need to shift toward an innovative organizational structure. The final case challenged a group of mayors to adopt a "rainforest" model of cities that is inclusive, green, human-centered. Originality/value - Mapping, understanding and transforming the "myths" discussed in this paper are crucial for the move from individual to organization to institutional change.
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    On the horizon 13 (2005), S. 54-58 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - To describe examples of institutional change to help others appreciate the difficult but crucial nature of this process. Design/methodology/approach - A seasoned consultant describes, using frank, first-hand account, examples of institutional change. Findings - Shows how institutional change is often forced on organizations by shifting external forces that render old niches obsolete. Also shows the difficulty in mobilizing to confront the need for serious change, and how leadership transitions are often a central part of the change process. Originality/value - The author points to three main lessons from this case study. Institutional change may be arduous, but it can also leave people feeling amazed at how long they tolerated the old system. The author also notes that institutional change is a natural process, proceeding with a life all its own. The author concludes with some thoughts on how to initiate this process when an organization appears ready.
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  • 126
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    On the horizon 13 (2005), S. 70-74 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Seeks to explores the idea of career-focused, vocational higher education and give an overview of the current offerings of degrees, programs and majors that focus on games, simulations and interactive media. Design/methodology/approach - Provides an overview of educational courses supplied by various institutions which are capitalising on student and industry demand by offering officially accredited degrees in the study of games. Findings - Students benefit most from the developing educational trend, and it makes economic sense for institutions to update their offerings to allow pedagogy to improve as the concept of what is involved in higher education expands. Originality/value - Explores specifically how institutions are capitalizing on student and industry demand by offering officially accredited degrees in the study of games.
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  • 127
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    On the horizon 13 (2005), S. 75-88 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - A growing number of educators are turning to games for a model of next-generation learning environments. To date, there has been a lack of critical inquiry into what kind of learning occurs through game play, and how games get learned by their players. Aims to plug this gap Design/methodology/approach - This paper is a critical study of Viewtiful Joe, a cult-classic sidescrolling 2D fighting game for the Nintendo Gamecube. Noted for its difficulty, Viewtiful Joe is an interesting case because, as a fighting game, it embodies many of the principles fundamental to the medium, most of which are missed by educators illiterate regarding the medium. It shows the cognitive complexity that goes into a fighting game, as well as a cutting-edge example of how to manage that complexity. Far from button-mashing, success in Viewtiful Joe requires the player to learn to read the game symbol systems, understand Viewtiful Joe's capacities, and see potential interchanges between them. Findings - The paper analyzes how Viewtiful Joe is structured to balance flow and novelty, encourage players both to develop new skills and to master those they have. Finally, the paper examines how learning occurs through game play as an activity system, using player-generated FAQs to analyze how gamers represent their practice and suggest theories of expert game practice. Originality/value - Central to this paper is the argument that playing Viewtiful Joe is a performative act, where declarative knowledge, while clearly present for players, is secondary to players' ability to see and do in real-time.
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  • 128
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    On the horizon 13 (2005), S. 89-94 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Proposes to argue that current assumptions about media effects in videogames fail to take into account the variety of messages and potential effects embedded in games. Design/methodology/approach - A survey of the game "Grand Theft Auto III" and a short, illustrative, review of "videogames as learning" perspectives. Findings - Even a game such as "Grand Theft Auto III", pilloried for its anti-social messages and assumed negative behavioral effects, reveals a significant number of positive social messages. Research limitations/implications - This paper only illustrates the conflicting nature of media effects assumptions - both positive and negative. It does not attempt to provide an exhaustive review of or context for either the subject-matter or the research area. Practical implications - The perspective presented provides a warning to educators intent on assuming positive learning benefits (effects) of the videogame medium just as it argues against a simple reading of videogames as negative media by groups seeking to censor games. Originality/value - This is the first paper to identify the underlying assumptions of both the "videogames as learning" and the "videogames as social danger" camps as both sharing the same conceptual framework.
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  • 129
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    On the horizon 13 (2005), S. 95-100 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Aims to determine how multiple play styles and use of "outside" materials can be successfully taken into account when designing user experiences in educational digital games. Design/methodology/approach - This research draws on over two dozen qualitative interviews and an open-ended survey of an additional 50 game players with a wide range of gameplay experience. Findings - Findings suggest that players have different skill sets, and different beliefs about what constitutes acceptable and unacceptable help in a variety of games. These findings are analyzed to argue for different ways to enhance the educational gaming experience for players. Research limitations/implications - As with all qualitative research, the relatively small sample size makes it difficult to draw broad generalizations from the data. However, the research does suggest that there are many ways to play games, that players use many items and information "outside" the game to help them play or enhance their experience, and such things can be fruitfully used to improve educational games. Practical implications - Designers of educational games should take into account the materials surrounding games, such as walkthroughs and codes, as ways to enhance the game and educational experience, rather than detract from them. Originality/value - Very little research has been done examining how players perceive items and information related to game play, as well as how they use such things. This research investigates that area and relates the knowledge to ways to improve educational games, and education.
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  • 130
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    On the horizon 13 (2005), S. 112-118 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Seeks to exemplify and discuss how students' use of weblogs can prepare them for a networked world where writing has consequences outside grades. Design/methodology/approach - Experiences using weblogs with university students are critically discussed with reference to related theoretical and practice-based work. Findings - While many students were wary at first, the experience of writing in public provided an important learning opportunity, and many of the most skeptical became enthusiastic and proficient webloggers during the course of the semester. Research limitations/implications - The empirical data are from a single course and therefore limited. Practical implications - Students should practice writing in public and on the network, yet ethical issues must be considered. Originality/value - An increasing number of teachers and professors are using weblogs with students. In addition to a critical discussion of the ethics and pedagogical value of weblogging, this paper gives educators specific advice on how to encourage students to use their weblogs actively and productively.
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  • 131
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    On the horizon 13 (2005), S. 101-111 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Seeks to argue that procedural literacy, of which programming is a part, is critically important for new media scholars and practitioners and that its opposite, procedural illiteracy, leaves one fundamentally unable to grapple with the essence of computational media. Design/methodology/approach - This paper looks at one of the earliest historical calls for universal procedural literacy, explores how games can serve as an ideal object around which to organize a procedural literacy curriculum, and describes a graduate course developed at Georgia Tech, Computation as an Expressive Medium, designed to be a first course in procedural literacy for new media practitioners. Findings - To achieve a broader and more profound procedural literacy will require developing an extended curriculum that starts in elementary school and continues through college. Encountering procedurality for the first time in a graduate level course is like a first language course in which students are asked to learn the grammar and vocabulary, read and comment on literature, and write short stories, all in one semester; one's own students would certainly agree that this is a challenging proposition. Originality/value - New media scholars and practitioners, including game designers and game studies scholars, may assume that the "mere" technical details of code can be safely bracketed out of the consideration of the artifact. Contrary to this view, it is argued that procedural literacy, of which programming is a part, is critically important for new media scholars and practitioners and that its opposite, procedural illiteracy, leaves one fundamentally unable to grapple with the essence of computational media.
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  • 132
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    Strategy & leadership 33 (2005), S. 24-26 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Since nonprofits operate without the feedback provided by profits and losses, their need for a vision is acute. Design/methodology/approach - McKinsey & Company consultants report on their experience facilitating vision development in nonprofits. They extrapolate best practices. Findings - Most effective visions comprise a compelling, easy-to-understand description of how the nonprofit would like the world to change in the next three-to-five years, what role the organization will play in that change, and how the nonprofit will measure the success of its role. Research limitations/implications - The sample of cases described is small. Surveying a larger sample of nonprofit leaders to ask whether their vision has had positive results would provide valuable insight. Practical implications - Developing a vision can keep an organization focused, increase the ease of performance measurement, help track successes and identify early warning signs of ineffective programs. Clear visions also highlight gaps in talent, funds, or facilities. Finally, staff members operating with the help of a clear vision often are more efficient and happier. Originality/value - The experience of one of the world's foremost consulting firms with developing nonprofit organizations' vision is an example of best practice.
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  • 133
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    Strategy & leadership 33 (2005), S. 30-40 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Knowing which of the hundreds of elements that comprise a consumer's purchasing decision are the most important is essential if leaders are to wisely allocate resources and support actions that will have an expedient impact on growth. Design/methodology/approach - IBM Consulting is testing consumer decision process (CDP) modeling in a variety of industries. Findings - A new tool, CDP modeling, offers companies a combination of traditional market research and unique quantitative modeling can take the guesswork out of why consumers do or do not buy. Research limitations/implications - Comparative testing with other consumer decision research tools needs to be done. Practical implications - Achieving the benefits of CDP requires starting with strategic issues like competitive gaps, selecting consumer decisions that provide the best information for this issue, like why consumers choose a particular retailer, and implementing changes based on insights discovered. Originality/value - Armed with insights based on CDP modeling that better explain why consumers choose certain products, channels and competitors over others, companies can market existing products more effectively than their rivals and take market share from them.
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    Strategy & leadership 33 (2005), S. 24-29 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - The authors introduce an experience-based approach offering a comprehensive new way of developing leaders. It knits together on-the-job experience, life experience, and specific skill development, rather than presenting employees with a smorgasbord of classes and programs that is tenuously linked (if it is linked at all) to career development, succession planning, or business objectives. Design/methodology/approach - The authors base their conclusions on previous Accenture research and their observations of leadership technology as used by organizations. Findings - Advances in learning models, information technology, and leadership research strongly suggest that new approaches like experience-based learning hold strong promise in helping companies meet the high performance challenge. Research limitations/implications - The experience-based approach bridges the gap between practice and performance through creative uses of information and communication technology. Research to validate and show the impact of the experience-based approach compared to various alternatives would be welcome. Practical implications - The experience-based method can be adapted to the developmental needs and opportunities of leaders and potential leaders at all stages of their careers, and also to the changing needs of organizations operating in complex and uncertain environments. The goal of experience-based leadership development is to equip employees to mine their experiences - continuously and intensively - for insight into what it takes to lead, what it takes to grow as a leader, and what it takes to cultivate the leader in others (peers and superiors as well as subordinates). Originality/value - Today's challenge for organizations is to grow more leaders over a larger terrain and faster than ever before. Article explains how a program that uses learning models, information technology, and leadership research to link experience and leadership training can help companies produce higher quality leaders more efficiently.
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  • 135
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    Strategy & leadership 33 (2005), S. 47-49 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Two completely different views on data distribution - the lockbox versus the chatty network - pose a dilemma that strategic planners must address and resolve. How do organizations make sense of conflicting possibilities for the future of information networks? Design/methodology/approach - Recently the author participated in a discussion with privacy and security professionals attending an annual privacy and security conference titled "Seeking the middle path." They explored four scenarios for the future of privacy and security. Findings - The experts explored a future called Aikido - a scenario where the value proposition of networking takes precedence over privacy. Some of the elements of this scenario can be discerned from examining the offerings of companies that operate on the Internet today. Research limitations/implications - Other companies need to explore these four scenarios in the light of their own security and privacy concerns as well as the possibilities of developing network business models. Practical implications - The next step for CEOs struggling with issues of privacy and security: figure out the connection between sense making (expanding your view of new possibilities like networks and reperceiving what they mean to the industry and your organization) and business judgment (making concrete decisions that exploit that knowledge). Originality/value - The author introduces a scenario called Aikido - a possible future where the value proposition of networking takes precedence over privacy. He shows how several existing companies are pioneering this value proposition.
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  • 136
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    Strategy & leadership 33 (2005), S. 4-12 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - The past dozen years in business have witnessed an explosion in the use of management tools and techniques. Keeping up with the tools and deciding which ones to use have become an essential part of every executive's responsibilities. Design/methodology/approach - In 1993, Bain & Company launched a multiyear research project to get the facts about management tool use. Over 12 years Bain assembled a global database of more than 7,000 respondents, including 960 this year. They supplement the survey with follow-up interviews to probe the specifics of tool use in individual companies. Findings - This year, the news is that executives are using more tools for acquiring customers, keeping them, learning more about what they want, and then satisfying and delighting them. They know they need tools to innovate, but they are not entirely sure how to go about it. To free up cash, they are outsourcing like crazy. And they are relying on information technology to run their businesses more efficiently. Research limitations/implications - This survey formerly was done annually and now is taken every other year. Practical implications - Managers who promote tool fads undermine employees' confidence that they can create the change that is needed. Executives are better served by championing realistic strategic directions - and viewing the specific tools they use to get there as subordinate to the strategy. Originality/value - Without satisfaction and usage data from companies that have adopted management tools, choosing and using them becomes a risky and potentially expensive gamble.
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    Strategy & leadership 33 (2005), S. 49-51 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Describes how The F.W. Olin Graduate School of Business at Babson College features creativity as one of the early and essential components of its innovative two-year MBA program. Design/methodology/approach - Article reports on the indicators that the program is a success. Findings - For corporations seeking creativity in new hires, MBA graduates who have completed the "Creativity stream" offer increased confidence in their ability to express themselves creatively; willingness to accept ambiguity and the uncertainty of process as part of discovery; openness to alternatives ways of seeing a problem, solution, or scenario; and renewed trust in themselves and their potential as creative thinkers. Research limitations/implications - Employer survey results suggest that there is a link between Babson MBAs' success at producing more and better creative solutions on the job and their exposure to creative process in the "Creativity stream". Practical implications - There is only limited evidence that arts experiences as part of corporate creativity training are noticeably beneficial, but Unilever's management contends that such training leads to changed perceptions and better decisions. Originality/value - Creativity training can help employees and their managers develop new approaches to resolving corporate challenges.
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    Strategy & leadership 33 (2005), S. 11-16 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Through research and first-hand experience with more than one hundred nonprofit mergers in the past decade, the firm has developed a variety of tools to help nonprofit organizations determine whether to undertake merger negotiations, how to facilitate these negotiations, and how to integrate organizations post-merger. Design/methodology/approach - The authors have conducted more than 100 nonprofit mergers. They also interviewed board members and CEOs of nonprofits that have merged. Findings - The critical differences between mergers in for-profit and nonprofit sectors occur in the negotiations phase, which is where board members often play a key role. Research limitations/implications - This article addresses the merger process, not the business case. More research is needed on the economic benefits of nonprofit mergers. Practical implications - The article identifies best practices for nonprofit mergers. Originality/value - This article alerts volunteer board members from the for-profit sector to the essential differences they face facilitating mergers in the nonprofit sector and provides them with a step-by-step guide to success.
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  • 139
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    Strategy & leadership 33 (2005), S. 20-32 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Over the last two years, the authors have studied the growth strategies and the supporting operations of nearly 650 companies around the world. While most have the expectation that innovation will drive corporate fortunes, the research makes it clear that building or restructuring business operations to profitably bring new products and services to market is a top priority only for best performing companies but near the bottom of most companies' priorities. Design/methodology/approach - Explains how top-performing global companies are investing in the product development capabilities, the supply chain process infrastructure, and the sophisticated information systems needed to support and synchronize innovation across the value chain. Findings - Research on a subset of the survey base (the 300+ larger companies and business units with revenues ranging from US$200 million to US$10 billion and higher) shows that those that can synchronize complex global value chains - the complexity masters - are up to 73 percent more profitable than the others. Research limitations/implications - Interviews with senior managers at leading firms and case studies on the complexity masters would be of high value. Practical implications - The authors suggest three steps: create innovation - build an idea-generation machine; exploit innovation where and when it matters; and invest in innovation capabilities for creating and sustaining a profit cycle. The four ingredients that make top-performing companies stand out are visibility, flexibility, collaboration, and technology. Originality/value - Lists the best practices - the strategies and tactics - of the most profitable innovators, the elite "complexity masters."
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  • 140
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    Strategy & leadership 33 (2005), S. 38-45 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Advising top management how to find the right balance between corporate creativity and efficiency in order to turn innovation into commercial reality. Design/methodology/approach - The author interviewed senior corporate managers and reviewed the literature. Findings - Inventiveness is required in everything that is done by the company, not just in marketing or in new product development. A key factor in boosting innovativeness is establishing the right organizational climate to nurture the creative potential of employees and make use of their knowledge of customers, competitors, and processes. When leveraging the best innovation practices of other companies look to their philosophy and values. Research limitations/implications - More interviews and a study to determine long-term success factors would be advisable. Practical implications - Key practices: place people and ideas at the heart of management philosophy; give people room to grow, to try and learn from mistakes; build a strong sense of openness and trust and community; and facilitate the internal mobility of talent. Originality/value - The author advises innovation leaders on steps they can take to strike the right balance between corporate creativity and efficiency.
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  • 141
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    Strategy & leadership 33 (2005), S. 33-37 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - How des Xilinx Corporation, with worldwide headquarters in San Jose and European headquarters in Dublin, stay on Fortune magazine's top-ten-best-companies-to-work-for list and remain the market leader in the programmable logic segment of the semiconductor industry? Design/methodology/approach - Strategy & Leadership interviewed Paul McCambridge, Vice President of Xilinx to find out what's behind the company's sustained success as an innovator. Findings - Xilinx wants to be on the breakthrough curve and has adopted a higher-risk business model to gain technology leadership. Xilinx has created a culture that supports taking risks. The culture assumes that if there is failure there will be both learning and the opportunity to provide a solution in the future. The culture of trust is key. And this extends to customers and supply partners Research limitations/implications - More interviews about other aspects of Xilinx's strategic management practices, such as strategic planning, will be the subject of future interviews. Practical implications - In bad economic times Xilinx took unconventional actions to preserve teams and avoid layoffs. The result was the culture of innovation was enhanced. Originality/value - Here is a rare look at how a senior leader manages the continual risks of making breakthrough innovation happen.
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    Strategy & leadership 33 (2005), S. 46-50 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - With more companies working to innovate across corporate boundaries, protecting intellectual property is becoming a much bigger issue. The authors find that the best way to handle this threat is to face it head-on. Design/methodology/approach - While co-sponsoring an innovation awards program the authors saw first-hand some of the skills and attributes of up and coming innovators in the UK. From observing leading firms they developed practical steps that underpin a successful innovation network and can help protect intellectual property. Findings - The authors defined and tested four practical best practices that firms can use in the ideas-to-market race, in which many of the best and most innovative products and services (and their inspirations) come from new and varied sources. Research limitations/implications - The authors offer short snapshot case examples. Longer cases and research over a longer time frame would be valuable. Practical implications - Managers will want to follow these best practices: know your partners; structure the relationship so all parties, particularly aspiring innovators, are treated as valued partners; define mutual benefits; and establish performance targets and offer incentives Originality/value - Open innovation is one of the newest strategic management tools. This is one of the first articles to describe how to manage it effectively based on experience.
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  • 143
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - To examine the influence of environmental factors (environmental uncertainty and trading partners' influence) and organizational factors (CEO/CIO relationship and internet-based IOS maturity) on the internet-based interorganizational systems (IIOS) planning success and whether more leads to superior organizational performance. Design/methodology/approach - Data gathered from 202 IS executives in large Taiwanese organizations were employed to test the relationships between the research model constructs. Moreover, the structural equation modeling technique was used to evaluate the research model. Findings - One of the environmental factors (trading partners' influence) and two organizational factors significantly influence the IIOS planning success. The results also indicate that the success of IIOS planning enables the firm to achieve organizational-level outcomes. Research limitations/implications - Future studies could seek an enhanced understanding of the effects on IIOS planning of the environmental and organizational factors investigated in this study through structured interviews and case studies of IS executives dealing with ongoing or recently completed IIOS planning projects. Practical implications - IIOS planning is an organizational and inter-organizational process. Top management and IS executives considering IIOS involves not only technical innovations, but also considerable environmental and organizational changes. Originality/value - This paper contributes to IIOS planning research by clarifying the effects of both environmental and organizational factors on the success of IIOS planning, and provides a valuable reference for e-business managers and IIOS planners, as well as researchers interested in IIOS planning and management.
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  • 144
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    Internet research 15 (2005), S. 544-556 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - To overview and discuss the technical, economical, legal, and social reasons why public key infrastructures (PKIs) have failed so far, summarizing the lessons learned, and giving expectations about the future development of the field. Design/methodology/approach - A detailed analysis of the developments in the PKI field, pointing out the achievements so far and the issues that still remain unsolved. Findings - The possible reasons for the failure of PKI technology. Originality/value - Identifies and analyses the problems of PKIs considering the different perspectives, i.e. not only the technical issues but also other issues like the economical, legal, and social issues that have also influenced the failure of PKIs.
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  • 145
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    Internet research 15 (2005), S. 557-581 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Purpose - The purpose of this paper is to test the relationship between the use of business to business (B2B) e-commerce enabling technologies and infrastructure, cooperative partnerships between trading partners, firm performance, and a "systems" view of strategy formulation processes. Design/methodology/approach - A structural model has been developed from a survey of Australian companies. This survey covered a broad range of issues relating to the strategic and operational aspects of the use and implementation of B2B e-commerce technologies. Findings - The data indicate that the process by which organisations formulate their strategic logic is an important determinant of both how resources are selected and deployed, and of business performance. At the same time, it is evident that these same resources are not likely to yield significant benefits without such a process, and in fact that their effectiveness is very much a function of the nature of this process. Research limitations/implications - This study has been limited to organizations operating in the Australian fast-moving consumer goods sector. The results therefore need to be read in this context, and it would be useful if these findings could be compared with those from other countries and different industry sectors. Practical implications - A practical implication of this study is that the nature and strength of the influence of this process are situational, in the case of this research due to the extent of implementation across the supply chain, and to the nature of business activity (or in other words - position in the supply chain). Originality/value - The importance of these findings for organisations looking to implement e-commerce related methodologies for the improved management of supply chains is that focusing on developing effective methods for developing strategy can be expected to yield better ultimate performance. This highlights the need to focus on strategy rather than concentrating on the technologies, supporting infrastructures, and trading partner relationships themselves.
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    On the horizon 13 (2005), S. 229-240 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - The Master of Business Administration (MBA) is becoming increasingly publicly criticised by the likes of Mintzberg and other management writers. Much of their criticism is based on personal experience and opinion rather than any systematic research, and ready-made solutions are proposed as alternatives. This paper (and its counterpart) are the result of a year of research into the future of the MBA. Its purpose is to question whether its current market decline is terminal or if indeed it can be resurrected. Design/methodology/approach - A year-long future study was undertaken at Cranfield School of Management combining a range of traditional research methods and samples including literature review, surveys of alumni, academics and futurists, interviews with recruiters and human resources (HR) managers, a Delphi study with international participants, and interviews and a focus group with business leaders. The results were then analysed and combined to form the pictures developed in this article and its counterpart. Findings - The MBA is positioned here as a qualification that is plagued by market confusion as to what it actually represents and what its value is. A pre-emptive post-mortem is carried out into the future of the MBA and the future senior manager/leader, which highlights the gap between research and practice, league tables, e-learning and attempts at internationalisation as some of the causes of the current malaise. The paper also looks at how some business schools are starting to address these issues in order to maintain the MBA as a valued qualification in the management marketplace. Originality/value - This paper provides a comparison of MBA offerings and potential substitutes. It opens the arena of senior management education for debate by charting the future decline of the MBA, challenging business schools to make changes or witness the death of their cash-cow.
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    On the horizon 13 (2005), S. 241-248 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Building on part 1 of this series, this paper aims to look at alternative ways in which business schools can develop the future managers and leaders needed by organisations. It draws attention to an emerging gap in the marketplace and suggests one possible model for addressing it. Design/methodology/approach - A year-long future study was undertaken at Cranfield School of Management combining a range of traditional research methods and samples including literature review, surveys of alumni, academics and futurists, interviews with recruiters and human resource (HR) managers, a Delphi study with international participants, and interviews and a focus group with business leaders. The results were then analysed and combined to form the pictures developed in this article and its counterpart. Findings - Following on from Part 1, this paper proposes a new "élite" qualification for senior managers and leaders to replace the Master of Business Administration (MBA) in the marketplace. This would allow the MBA to become the graduate conversion course in business necessary as an entry point into management. The Master's in Business Leadership (MBL) focuses on the individual rather than curriculum, and is a personal development journey rather than a functional knowledge-based experience, as there is an assumption that this knowledge base is already there prior to the course being undertaken. This paper concludes with a comparative analysis of the MBA, the MBL and the International Master's in Practising Management which Mintzberg has proferred as his alternative to the MBA. Originality/value - This paper provides a comparison of MBA offerings and potential substitutes. It also suggests a new curriculum for senior management education to prepare people for leadership in the future, while repositioning the MBA as a mass graduate conversion programme. By putting forward one possible way forward in the management education market, this paper hopes to open discussion for further development of the international management education sector.
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  • 148
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    On the horizon 13 (2005), S. 63-68 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - This essay aims to present role of education and its response to institutional change. Design/methodology/approach - Explores both a shift in its purpose and its role in a wired/global environment. The principal focus is on the traditional post-secondary education but considers changes that are occurring as society moves to lifelong learning. It challenges the current model of change of the institutions as being cosmetic and only delaying a profound shift in the form, direction and purpose of education, as an institution. Findings - While changes are occurring within The Academy, most academics who are working in the arena of e-learning are worrying about changes at the micro level. Most of the power of institutional change has been given up by the faculty in exchange for their sinecure. While administrators are concerned about fiscal solvency, the faculty has expectations that in the end, after the storm has passed, the landscape will not be the same. Originality/value - Provides an overview of the role of education and its response to institutional change.
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  • 149
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    On the horizon 13 (2005), S. 119-125 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Proposes to look at how many designers and researchers have become interested in how videogames can serve as forms of cultural expression beyond entertainment alone. Design/methodology/approach - The study is based on views from the videogame industry and the educational system. Findings - This article suggests that both the videogame industry and the compulsory educational system are engaged in commensurate crises. The videogame industry is creatively rich but risk-averse, motivated primarily by wealth and reinforced by its own success. The education establishment is bureaucratic and self-effacing, endorsing the production of complacency over challenge. With videogames and education caught in similar ruts, to support change in one means endorsing a revolution in the other. Originality/value - Compares the videogame industry with the educational establishment and suggests ways in which the videogame industry can assist education.
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  • 150
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    On the horizon 13 (2005), S. 126-132 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - To review Peter Plantec's book Virtual Humans: A Build it Yourself Kit. Design/methodology/approach - This book is meant to be read by one willing to actively engage with the technologies that Plantec introduces. While the technology that enables virtual agents is stable, many agents are annoyingly non-humanlike in their interactions. Plantec encourages his readers to enter the world of virtual humans by providing the resources and coaching necessary to create a digital agent. He challenges the reader to throw off the notion that she is creating a technical implementation, a piece of software, and instead persuades her to approach the task as a scriptwriter would in creating a character. Findings - Only through the application of artifice can developers hope to create deeply engaging virtual humans with recognizable, engaging personalities. But once people start to believe in their virtual companions, where might it lead them as a society? Originality/value - Provides information about virtual humans.
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  • 151
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    On the horizon 13 (2005), S. 135-137 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - The function of college degrees in general, and PhDs, in particular, seems increasingly, to serve as a measure of certification and, in some instances, control for entrance into a profession. Advanced degrees in the humanities seem to have lost credence outside of academic circles as hard scientists have assumed the bully pulpit on many issues once the domain of the philosophers, as students, increasingly, question the rhetoric of "The Academy" (and some in the private sector) promoting broad liberal studies, a, especially, as less of the cost is provided by public funds. The entire post secondary experience is becoming increasingly questionable when analysis shows, that for the foreseeable future, less than 30 percent of US jobs really require a college degree. The facts are that in the USA over 44 percent of faculty are adjuncts, often with less than a PhD, and less than 40 percent of current positions are tenure track. This editorial aims to alert readers to underlying trends which are reshaping the roll of the academic both within The Academy and the world at large. It may suggest the need to bring rhetoric of the past in line with the reality of the present/future and change the model of post secondary education. Design/methodology/approach - Looks at the area of the PhD in the humanities in the academic world. Findings - Administrators and policy analysts need to assess the changing roll of faculty and the implications for both the fiscal and structural soundness of the university in the digital age as well as its roll and position within the larger society. Originality/value - Provides information that is useful to administrators and policy analysts.
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  • 152
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    On the horizon 13 (2005), S. 148-160 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - The rapid rise of corporate universities, online degree programs, and the explosive growth in executive education all serve as signals to universities that the concept of a learning organization continues to gain momentum in the business community. This paper has the objective of describing a new model for academic/industry partnerships that utilizes traditional professional aspects of higher education (research, teaching, and consulting) to assist individual businesses in their quest to build a sustainable competitive advantage. Design/methodology/approach - The paper first describes the model, discusses implications for business and the academy and then describes its application in an organization. Findings - The educonsulting (EC) model gives businesses a method linking their investment in education programs to their business strategy, in turn providing a potentially greater return on the investment in human capital development. In addition, the model provides a school of business with a systemic means of professionally developing its faculty and improving its stakeholder relationships. Originality/value - The EC model described in this paper provides a blueprint for innovative colleges of business and their business partners to link individual development and organizational development to achieve their respective strategic goals.
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  • 153
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    On the horizon 13 (2005), S. 138-147 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - To illustrate the nature, range and variety of international networks linking individuals and institutions and reflecting the globalisation of higher education and desire of educators with common interests to shed their parochialism and communicate and collaborate on aspects of academic practice across national boundaries. Design/methodology/approach - The authors draw on their personal experiences of securing European Union funding for establishing a network of tertiary level educators and some targeted online research, to inform their review and analysis. Findings - Internationals networks in sphere of higher education can be either subject-specific or thematic in their aims and either global or restricted to one part of the world in their membership. Some are the outcome of activities at grass roots level while others are a response to policy initiatives from inter-governmental organisations. Practical implications - Although widespread, international networks in higher education are by no means unproblematic and questions inevitably arise as to their contribution and role in facilitating innovations in academic practice. The authors identify a number of issues concerning their modus operandi and roles that need to be addressed if they are to play a full part in contributing to academic practice in higher education. Originality/value - By highlighting the nature and contributions of international networks faculty are alerted to this mode of academic communication and collaboration and the steps that need to be taken if the full potential of such networks is be realised.
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  • 154
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    On the horizon 13 (2005), S. 161-169 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - Reflection is key to learning from experience, including the experience of teaching. Aims to investigate whether critical reflection is as important in faculty development as it is in student learning. Design/methodology/approach - Offers the authors' experience with a service-learning program as a case study of the benefits and challenges of structuring faculty development around reflection. Findings - Reflection on their teaching both deepens faculty's understanding of their roles as educators and allows them to model those abilities and perspectives they want their students to develop. Further, collaborating with our students in the reflective process promotes a strong sense of learning community, positioning students and faculty alike as engaged in collaborative inquiry. Originality/value - Provides useful information on reflection as a means of development for faculty.
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    On the horizon 13 (2005), S. 170-172 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - The objective of the paper is to investigate computer processor cycles as an untapped resource in the field of education. Design/methodology/approach - Looks at how computer processor cycles could be potentially used in education. Findings - Finds that test and demographic data could be analyzed more deeply while the computer is supposedly idle. Originality/value - Provides interesting suggestions as to the use of computer processor cycles in education.
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  • 156
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    On the horizon 13 (2005), S. 199-215 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - To review what "quality" meant to universities historically and might mean in the future. Design/methodology/approach - Written as a keynote talk for The Australian Universities Quality Forum 2004, this paper problematizes "universities" and "quality" by reviewing the way changing communication modalities have changed the meaning of the two terms over time. Findings - After reviewing some of the literature forecasting alternative futures of universities, the paper settles on a preferred future in which all education, higher and lower, is driven by the logic, best practices, and evolving technologies of electronic games. Research limitations/implications - The paper reveals that researchers who compare word-based educational systems with electronic, interactive sound-and-image-based systems should use measures appropriate for the latter, rather than derived from the former. Practical implications - The paper shows that educators should take interactive electronic game methods more seriously in thinking about and planning for the futures of universities and their curricula. Originality/value - This paper provides a contribution to the growing emphasis on making learning interactive, engaging, effective, and fun.
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  • 157
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    On the horizon 13 (2005), S. 195-198 
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Purpose - The increasing ability to move knowledge across political and geological borders changes the nature and function of a university in much the same way that unique biological niches are changed by the movement, intentional and accidental, of plants, animals and micro-organisms via improved transportation systems. Knowledge transfer, while often seen as positive, also, as in the bio/physical universe, has negative consequences, including cultural changes, merging or closing institutions with a concomitant loss in intellectual diversity. As with traditional ecologies, little can be done to restore or prevent further cultural integration. How this will affect individual institutions is not clear, nor are the potential response options visible. The purpose of this editorial is to examine this situation. Design/methodology/approach - This editorial points out the changes which are occurring in universities as a consequence of increased mobility of ideas across political and geographically determined borders and across the walls of the Ivory Tower. It raises concerns for the university and seeks to understand what responses might be appropriate. Findings - This editorial finds that the university, today, is radically altered and most faculty need to step outside of the Ivory Tower and see that it has, indeed, changed. Originality/value - The editorial speaks to administrators and policy analysts who must make decisions on the potential survival and direction of universities in an increasingly global society.
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  • 158
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    Strategy & leadership 33 (2005), S. 27-32 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - To make resource-related decisions in a way that maximizes an organization's effectiveness and promotes its mission, nonprofit leaders need to have a clear picture of the full costs of operating their programs and services. Design/methodology/approach - The authors studied individual nonprofits and confirmed their findings by interviewing their executives. Findings - While most nonprofits have a good understanding of the direct costs incurred by their programs, many don't account for indirect costs. Full cost data can provide invaluable input to decisions about how to allocate resources among programs, whether to expand into a new location, and what level of funding is required to sustain the organization's operations. Research limitations/implications - Larger studies are needed to confirm whether nonprofit executives conclude that investing in more accurate cost accounting provides a substantial payoff. Practical implications - Resource-allocation decisions based on accurate cost data present nonprofit executives with their best opportunity to concentrate resources on activities that will effectively achieve their organizations' goals. Original/value - Corporate executives who volunteer to help nonprofits need to be aware that the financial data needed for strategic decision making often isn't available. Moreover the culture of the nonprofit sector resists adopting accounting systems that measure true costs.
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    Strategy & leadership 33 (2005), S. 33-40 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - This case recounts how an expert scenario consultant and a team of managers at a government agency used proprietary technology to define a set of alternate futures; it describes how this scenario analysis provided a framework for understanding the existence of interlocking relationships - the logic model - among factors that determine desirable future outcomes. Design/methodology/approach - As a tool for forecasting and strategic planning, Battelle employs a method called interactive future simulations (IFS) that uses expert judgment, trend analysis, and cross-impact analysis for generating probabilistic alternative futures (scenarios). The tool has been used both for Battelle's own business strategy analysis and for fee-for-service projects for some 55 clients in North America, Europe, and Japan. Findings - The logic model showed that, higher achievement depends primarily on only two clusters of descriptors: students receiving high quality instruction aligned with academic content standards and students having the right conditions and motivation for learning. Research limitations/implications - Having completed the first generation of the logic model through the exercise of cross-impact analysis, the Ohio Department of Education project team will revisit the scenarios and give them increased attention. A revised logic model will be constructed in 2005. Practical implications - This article introduces the logic model as a potentially valuable new strategic management tool. Originality/value - Managers in for-profit and nonprofit organization can get a rare inside look at the process and potential of scenario analysis and the development of a logic model.
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    Strategy & leadership 33 (2005), S. 41-46 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - This article shows how the McKinsey 7-S model and the balanced scorecard (BSC) model complement each other. Design/methodology/approach - The developer of the widely used BSC model analyzes and compares the features and functions of the two models. Findings - One can view the BSC as the contemporary manifestation of the 7-S model, helping to explain its popularity as a practical and effective tool for aligning all the organizational variables and processes that lead to successful strategy execution. Research limitations/implications - There is no data on the financial impact of the BSC mdel on the companies that have adopted it. Practical implications - The author suggests that the BSC is not only fully consistent with the 7-S framework, but can also enhance it in use. Originality/value - This the first article to compare the characteristics and functionality of the McKinsey 7-S model and the BSC model.
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    Strategy & leadership 33 (2005), S. 32-36 
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - The author has spent the last ten years studying the innovation process in modern organizations and found that the most successful firms pursue an innovation strategy termed technology brokering. Design/methodology/approach - How are the objectives achieved? Include the main method(s) used for the research. What is the approach to the topic and what is the theoretical or subject scope of the paper? Findings - Rather than chasing wholly new ideas, these successful firms focus on recombining old ideas in new ways. The results have sparked many technological revolutions and produced a steady stream of growth opportunities for existing businesses. Research limitations/implications - Needs cases showing that technology brokering, and the complementary work practices and people, can successfully execute such a strategy. Practical implications - By transforming traditional R&D organizations through a strategy of technology brokering firms can build competencies for continuous innovation.. Originality/value - To pursue a strategy of recombinant innovation, corporate leaders must put themselves in position to be the first to see how existing technologies in one market could be used to create breakthrough innovations in another.
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    Anti-corrosion 52 (2005), S. 199-206 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - To cover the main contributions and developments in solar thermal collectors through focusing on materials, heat transfer characteristics and manufacturing challenges. Design/methodology/approach - A range of published papers and internet research including research work on various solar thermal collectors (flat plate, evacuated tubes, and heat pipe tube) were used. Evaluation of solar collectors performance is critiqued to aid solar technologies make the transition into a specific dominant solar collector. The sources are sorted into sections: finding an academic job, general advice, teaching, research and publishing, tenure and organizations. Findings - Provides information about types of solar thermal collectors, indicating what can be added by using evacuated tube collectors instead of flat plate collectors and what can be added by using heat pipe collectors instead of evacuated tubes. Research limitations/implications - Focusing only on three types of solar thermal collectors (flat plate, evacuated tubes, and heat pipe tube). Practical implications - Useful source of information for consultancy and impartial advice for graduate students planning to do research in solar thermal technologies. Originality/value - This paper fulfils identified information about materials and heat transfer properties of materials and manufacturing challenges of these three solar thermal collectors.
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    Anti-corrosion 52 (2005), S. 226-232 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - Copper and its alloys are widely used in industries because of their good resistance to corrosion and are often used in cooling water systems. Brass has been widely used for shipboard condensers, power plant condensers and petrochemical heat exchangers. Brass is susceptible to the corrosion process known as dezincification by means of which brass looses its valuable physical and mechanical properties leading to failure of structure. The aim of this investigation was to control the dezincification of brass in 3 per cent NaCl solution using benzotriazole (BTA) derivatives. Design/methodology/approach - BTA derivatives namely 1-hydroxymethylbenzotriazole (HBTA) and N,N-dibenzotriazol-l-ylmethylamine(ABTA) were synthesised and their inhibition behaviour on brass in 3 per cent NaCl solution was investigated by the weight-loss method, potentiodynamic polarisation, electrochemical impedance and solution analysis techniques. The morphology of the brass after corrosion in the presence and absence of the BTA derivatives was examined using scanning electron microscopy (SEM). Findings - Potentiodynamic polarisation studies showed that the BTA derivatives investigated were mixed type inhibitors, inhibiting the corrosion of brass by blocking the active sites of the brass surface. Changes in the impedance parameters (charge transfer resistance and double layer capacitance) were related to the adsorption of BTA derivatives on the brass surface, leading to the formation of a protective film. Solution analysis revealed that the BTA derivatives excellently controlled the corrosion of brass. SEM micrographs showed the formation of compact surface film on the brass surface in the presence of inhibitors, thereby providing better corrosion inhibition. Originality/value - Contributes to research on corrosion protection for copper and its alloys.
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    Anti-corrosion 52 (2005), S. 276-279 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - To study flow-induced corrosion mechanisms for carbon steel in high velocity flowing seawater and explain corrosive phenomena. Design/methodology/approach - An overall mathematical model for flow-induced corrosion of carbon steel in high velocity flow seawater was established in rotating disk apparatus using both numerical simulation and test methods. By studying the impact of turbulent flow using the kinetic energy of turbulent approach and the effects of the computational near-wall hydrodynamic parameters on corrosion rates, corrosion behaviour and mechanism are discussed here. It is applicable to deeply understand the synergistic effect mechanism of flow-induced corrosion. Findings - It is scientific and reasonable to investigate carbon steel corrosion through correlation of the near-wall hydrodynamic parameters, which can accurately describe the influence of fluid flow on corrosion. The computational corrosion rates obtained by this model are in agreement with measured corrosion data. It is shown that serious flow-induced corrosion is caused by the synergistic effect between corrosion electrochemical factor and hydrodynamic factor. While corrosion electrochemical factor plays a dominant role in flow-induced corrosion. Originality/value - The corrosion kinetics and mechanism of metals in high velocity flowing medium is discussed in this paper. These results will help someone who is interested in flow-induced corrosion to understand in depth the type of issue.
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  • 165
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    Anti-corrosion 52 (2005), S. 323-327 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - To investigate the influence of an organic corrosion inhibitor on the enhanced dissolution of metal, initiated by AFM tip scratching in corrosive media. Design/methodology/approach - The test solutions were 1.5?M NaCl and 0.01?M HCl. AFM tip scratching experiments were performed for Cu-Ni alloys in solutions with or without 0.005?M dodecylamine. AFM frictional loop tests were also performed to investigate the effect of dodecylamine on the tip-surface frictional interaction. Findings - Enhanced dissolution of Cu-Ni alloy was observed as a result of AFM tip scratching both in NaCl and HCl solutions, and in HCl the effect was more severe than was the case in NaCl. Enhanced dissolution was inhibited markedly by adding 0.005?M dodecylamine to the corrosive media. The results of frictional loop tests indicated that frictional interaction between the tip and the alloy surface was diminished by the adsorption of dodecylamine on the sample surface. The weakening of tip-surface frictional interaction and the elevation of the ionization energy of metal atoms were responsible for the notable inhibition effect of dodecylamine on the accelerated dissolution. Originality/value - In this paper, the influence of an organic corrosion inhibitor on the corrosion of metal induced by outside forces was investigated. This was carried out initially by AFM scratching skill and the inhibition mechanism of dodecylamine on the enhanced dissolution of Cu-Ni alloy initiated by AFM tip scratching.
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  • 166
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - This paper is concerned with the study of silica fume that arises in tonnage amounts during the manufacture of ferrosilicon alloys; this was done in order to maximize productivity and to create new market for industrial by-product and/or waste material. Design/methodology/approach - The structure and particle shape of silica fume were identified using X-ray diffraction and electron microscope, respectively. Standard methods were used for the identification of chemical analyses, solubility, hydrogen ion concentration, specific gravity, bulking value, oil absorption, chemical resistance and particle size. The characterized and evaluated silica fume was applied in several paint formulations. The physico-mechanical, chemical and corrosion protective properties of the paint films were measured according to standard methods. Findings - The silica fume under investigation was a fine lightweight fluffy amorphous powder. It has a grayish-white color that makes it suitable for use as a filler and extender pigment in a wide variety of different fields of application; its amorphous nature favors safe use from a standpoint of industrial hygiene. It can be used as an economic pigment that possesses suitable values of specific gravity, bulking value and oil absorption. It also is inert, neutral and of an excellent chemical resistance. The material can be used successfully as an extender pigment in different paint formulations; taking into consideration that alkyd resin based paints should not be used in alkaline environments or mixed with basic pigments, or the paint film will deteriorate. Silica fume particles in the pigment mixture may offer a suitable opportunity for the voids formed by the larger particles to be occupied by smaller ones to produce a condition of maximum packing. It can be successfully used with the flaky aluminum or stainless steel anticorrosive pigments to produce a highly efficient corrosion protective film. Originality/value - There is increasing environmental concern with regard to excessive volumes of solid waste hazards accumulation. Silica fume that arises - as a disposal material - in tonnage amounts during the manufacture of ferrosilicon alloys can find a new market in paint industry. It can be used successfully for anticorrosive paints to provide well backed paint films.
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    Anti-corrosion 52 (2005), S. 365-370 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - Aims to study the behaviour of four polycrystalline carbon steels in basic pitting solutions. Design/methodology/approach - Electrochemical investigations were carried out on four steels: Fe.06C, Fe.18C, Fe.22C and Fe.43C. The analysis was made using an X-ray fluorescence apparatus. The performance indicator was the pitting potential, which was obtained through potentiodynamic sweeping. Emphasis was placed on the influence of the pH, chlorine concentration, phase proportions in the steel and the initial electrode surface state. Findings - The results showed that in a solution with a low chlorine concentration, the performance of the steels according to pitting corrosion resistance decreased with the increase in carbon content. By raising the chlorine concentration, the order of performance was inverted gradually, while at a high chlorine concentration, the behaviour of the steels tended to be similar. The interpretation of the results is based on the consideration of cathodic reactions on the level of the cementite phase and the difference in the local chemical properties of the solution. In neutral solutions, pitting potentials were shifted cathodically, but the main observations developed for basic solutions remained valid. Originality/value - Provides further research on pitting corrosion.
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    Industrial and commercial training 37 (2005), S. 45-51 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - To challenge the role of training as a single methodology for the development of personal and interpersonal "soft skills" for leaders. Design/methodology/approach - To make a case for the importance of soft skills development for leaders and then to explore the role of training, along with other critical elements, in helping leaders develop these skills. This is done through an explanation of the complex process of learning. Findings - Learning takes time and the learning of the complex personal and interpersonal skills of leadership takes even more time. Statistical analysis supports the recommended methodology outlined in this paper. Research limitations/implications - The research cited in this paper is a representative sample from research collected over five different leadership development programs studied. Although the methodology used was consistent from program to program, each program was highly customized, by design, to meet the unique needs of the specific organization, thus potentially compromising the measurement/research from a strictly academic perspective. Practical implications - Organizations undertaking a leadership development initiative are encouraged to look beyond simply evaluating training programs. Success depends not only on effective training but also on such important elements as expert facilitation, contextual awareness, formal and informal support, real-world application, self-study, self-awareness, stress and celebration. Originality/value - The ability to accurately assess the effectiveness of training in the soft skills arena has long been debated. This paper, drawn from extensive research conducted by Tero® International offers insight on this subject. A white paper was expected to be available near the end of 2004.
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    Industrial and commercial training 37 (2005), S. 309-313 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - To explain some of the dynamics of scripts creation as used in training, to offer a sequence of events to use in creating a performance script, and to offer some examples of how script creation is applied in training activities. Design/methodology/approach - The paper explains in detail and demonstrates the general processes of script creation for training uses. The design of the paper is to present, in sequence, a generalized script creation process, and evidence of the efficacy of script creation. Findings - While there is not a lot of research available to practitioners about script creation uses in training, the research that does exist gives credible support for script creation applications. There is a body of research in cognition and cognitive processes that tangentially treats script behavior. However, that body of research is highly technical and esoteric and not of practical value to most practitioners. Practical implications - The script creation processes and supporting information give practitioners a considered view of some useful training applications and generally add to the toolbox of trainers and facilitators. A sequence of events is offered that may be tailored for a specific training application. The script creation process, in general, offers a model for trainers to consider in applications such as exploration of new skills, skills improvement, continuous performance improvement and change initiatives, among others. Originality/value - As far as the author knows, there is no generally available model or template for script creation activities in a training context. This paper helps to address the matter. Of value to practitioners and managers is the explication of a general, malleable model for training activities that is grounded on sound learning and motivation theory.
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    Industrial and commercial training 37 (2005), S. 341-347 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - The purpose of this paper is to explain the strategy and tactics behind Norwich Union Insurance's decision to mount a major initiative to improve the quality of the customer service offered in its customer contact centres from merely "good" to "great". Design/methodology/approach - The paper explains how the author spearheaded what was in many respects a concerted personal initiative to look at current thinking about how customer service in contact centres could be improved and chose a methodology for improving it by using the practical experience and theoretical input provided by a consultancy, Cape Consulting, which specialises in helping organisations achieve service excellence. Findings - As the author explains, he investigated the writing and thinking of the American service guru Frederick Reichheld who has argued very successfully that there are no half-measures in impressing customers; that you either impress them very well indeed or not at all, and that you should basically only need to ask one question to a customer: 'Would you recommend this organisation to a friend?' This is the decisive question. Practical implications - The beauty of this paper is that it describes a very practical and major initiative to put new thinking on customer service into practice at Norwich Union. The author reports that the impact of the research at a practical level at one contact centre in Scotland has been very considerable and has given Norwich Union much encouragement to broaden the implementation of the work throughout all its contact centres. Originality/value - The paper is a pioneering study of work that, to the author's knowledge, has not previously been published, either because the work has not been done before or because the work has been done before but has been kept confidential. However, for practical purposes the work reported in the paper can be regarded as entirely original and so far certainly unique in the financial services sector, and probably unique in the UK business community generally.
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    Industrial and commercial training 37 (2005), S. 361-364 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - To show how training can be delivered effectively in situations where the priorities are constantly changing in response to numerous constraints or developments. Design/methodology/approach - General Physics (GP) adopts a standard ISD methodology for all of our projects that allows a large degree of flexibility throughout the project lifecycle and enables us to react to client requirements quickly and efficiently. Findings - Flexibility has been a key issue in this project, where technical issues and client priorities often forced changes particularly in the early days. Because this training is mission critical to Royal Mail it has been imperative that GP can be reactive to customer demands and creative in terms of outputs. The mixture of on-the-job, classroom based training and coaching combined with regular competency assessment has enabled GP to make continuous improvements throughout the project and proven to be the most effective delivery for this client. Practical implications - GP are becoming perceived as the training provider for bespoke materials handling equipment. Many equipment manufacturers would prefer to concentrate on their core business and therefore seek a quality training partner to support their client. This necessitates a good degree of trust and high level communication skills and ultimately leads to long term partnerships. Originality/value - This project has been, and still is, a model example of GP's approach to training and performance improvement. Each project we undertake is designed, delivered and managed to meet the client's exact requirements; it is what we do best.
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    International journal of entrepreneurial behaviour & research 11 (2005), S. 244-257 
    ISSN: 1355-2554
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - Viewing undeclared work as low-paid, exploitative, organised employment conducted under sweatshop conditions, public policy has widely treated this illegitimate sphere as a hindrance to development and actively pursued its deterrence using stringent regulations and punitive measures to change the cost-benefit ratio for those considering participation in such endeavour. In this paper, however, the intention is to evaluate critically this portrait of the nature of undeclared work and resultant public policy approach. Design/methodology/approach - To evaluate this representation of undeclared work and consequent public policy approach, empirical evidence is reported from 861 face-to-face interviews in English localities. Findings - The finding is that the majority of undeclared work is undertaken on a self-employed basis by people who have identified an opportunity to provide a good or service and are taking a calculated risk in order to fulfil others needs. Research limitations/implications - Future research will need to further investigate this relationship between self-employment and the undeclared sector. Practical implications - Identifying that the undeclared sphere is predominantly composed of self-employed endeavour, a call is made for greater emphasis in public policy on developing initiatives to legitimise this illegitimate self-employment, rather than simply deterring such work. Originality/value - By re-reading the nature of undeclared work as primarily composed of self-employed activity, it highlights the need for public policy to stop treating undeclared work purely as something to be deterred and for more emphasis to be put on developing enabling initiatives to help such workers formalise their business ventures.
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    International journal of entrepreneurial behaviour & research 11 (2005), S. 258-279 
    ISSN: 1355-2554
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - To examine the particular organizational and managerial determinants of the different aspects of a firm's export development process: intention, propensity, and intensity. Design/methodology/approach - The study analysed firms' resources and capabilities, managerial characteristics, and managerial attitude and perceptions in a sample of 286 firms in the Spanish wine industry. Statistical analyses using SPSS were carried out to confirm or reject eight hypotheses. Findings - Results confirmed that factors influencing export involvement are not the same along the process of export development. Research limitations/implications - The study is limited to one context, and it is static (cross-sectional) in nature. Practical implications - Implications not only for practitioners (especially, managers), but also for policy makers, are discussed. Originality/value - First, the research has been conducted in Spain, a country for which export development process has not been widely studied. Second, three aspects of export development have been analysed at the same time: intention, propensity, and intensity. And third, the effect of industry-specific characteristics on internal export factors has been isolated through the selection of one industry in one country for the empirical research.
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    International journal of entrepreneurial behaviour & research 11 (2005), S. 315-329 
    ISSN: 1355-2554
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - The purpose of this article is to analyze both the opportunity recognition and product development management processes not only among technology firms, but among non-technology firms as well at two points in time, 1998 and 2003. Design/methodology/approach - The current study included two data sets: a 1998 survey of technology-based and non-technology firms located in US incubators; and a new 2003 study of technology and non-technology based firms in the Inland Northwest. All respondents indicated they considered themselves entrepreneurs. Findings - Findings suggest that the opportunity recognition process changed between 1998 and 2003. Some of the authors' prior work suggested that the process, at least for technology-based firms, had been similar between 1989 and 1998. Industry changes over time, perhaps different firm types, and insufficient data could be rational reasons for the changes. Thus, as far as the opportunity recognition process then, there is evidence that suggests that the process is different for manufacturing and non-manufacturing firms. Practical implications - The study of management and marketing processes should be performed by industry or business type over time. The researcher should consider that if the opportunity recognition or product development management processes reflect the changing nature of entrepreneurship over time, then characterizing those processes as constant models is inappropriate. Originality/value - The overall results are consistent with other research studies and serve to further substantiate the use of single industry data. An "equation of state" for an opportunity recognition model or a product development management model is suggested by the empirical results reported on in the current paper as well as the diversity of other researchers' work.
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    Industrial and commercial training 37 (2005), S. 25-30 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - This paper explores the benefits of effective management training and consequences of ineffective training programs. Design/methodology/approach - Seasoned managers (278) working in rapidly changing organizations were surveyed on issues related to management training. Findings - Content analyses revealed a number of specific benefits associated with management training. Conversely, managers identified a series of problems caused by ineffective management training. Research limitations/implications - Generalization of these findings to non-rapidly changing organizations is unclear. Practical implications - Findings suggest that the effectiveness of management training has a significant impact on managerial and organizational performance. Originality/value - This paper voices the concerns and observations about managerial training from seasoned managers in rapidly changing organizations.
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    Industrial and commercial training 37 (2005), S. 31-35 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - The purpose of this paper is to inform businesses about the best practice in getting the most out of the government-funded Knowledge Transfer Partnerships - a method of transferring university expertise to the benefit of business. Design/methodology/approach - The paper describes how these Knowledge Transfer Partnerships work, the kind of projects that get funded, and the benefits that surveyed companies have experienced. It then gives three case studies of Knowledge Transfer Partnerships to illustrate how they work. Findings - Knowledge Transfer Partnerships significantly improve productivity and profitability in most businesses where the projects take place. They also cover a broad range of projects than simply technology transfer. Originality/value - The paper is valuable to businesses, especially SMEs, who might be looking to undertake projects that involve some innovative or research element as it explains how to obtain significant government funding.
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    Industrial and commercial training 37 (2005), S. 91-96 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - This article sets out to explore the similarities and differences between coaching and therapy - a subject of great interest currently within coaching and therapy fields. Design/methodology/approach - The objectives are achieved by examining the convergence of approaches and thinking within these fields, as well as exploring theoretical contributions to the debate. Findings - Coaching and therapy have a number of similarities. However, as this article explores, the two disciplines are in many ways, considerably different, particularly in terms of context issues bought to sessions and the ultimate intension. Typically, the skill sets required for each differ. Practical considerations such as terms of contract, length of session, pricing and boundaries also vary greatly. Originality/value - The paper examines in greater detail a subject which is of very definite interest to both coaching and therapeutic practitioners, and also examines the popular argument in greater depth.
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    Industrial and commercial training 37 (2005), S. 130-137 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - To explore the requirements for learning distributed leadership. drawing on cultural historical activity theory (CHAT). Design/methodology/approach - The background to recent leadership research that distinguishes between leading as a quality of one person, the appointed leader, and leadership as a collective phenomenon, usually referred to as distributed leadership (DL), is provided. Principles for a programme of learning for DL are presented. Findings - Prominence is given to the mediation of action through social and cultural tools in the production of an object and leadership as influence unfolds in a reciprocal process around the use of tools. As the unit of analysis changes from individual subjects carrying out actions at a micro level to the activity system, leadership occurs through the exertion of influence that occurs not only in reciprocal interdependence required for the performance of work but also through the mediation of tools, rules, the community and division of labour. Practical implications - A programme of learning for practitioners is developed. Originality/value - There are few accounts of how DL is experienced and even fewer which explain how DL can be practised.
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    Industrial and commercial training 37 (2005), S. 154-159 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - This article seeks to examine numerous surveys on employee performance and leadership effectiveness and to reveal common themes and implications for managers interested in dramatically improved employee productivity and retention. All of these surveys are to study successful leaders and home in on the characteristics that differentiate them from the rest. Focusing on success creates positive energy by recognizing and appreciating what is working, which seems to produce greater engagement and momentum for change. Design/methodology/approach - A wide range of possible managerial activities was evaluated and those that add little value were eliminated. Revealed were a few recommendations for time-oppressed managers and organizations to undertake that have the greatest impact on improving both leadership effectiveness and employee productivity. Findings - Specifically, the evidence supports the establishment of a performance-management-based organizational culture, although not from a command and control perspective, but from one that involves a coaching environment and conscious attempts at continuous dialogue within work teams to achieve a balance between driving for results and interpersonal skills. Originality/value - The article identified that managers who undertake activities related to this approach have a much better chance of achieving "breakthrough" employee performance improvements, leading to "breakthrough" results for the organization.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 50-60 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Previous research has focused on identifying factors that influence buyers who uses price as a cue to quality. However, little work has been done to explain the theory of association and the psychological processes behind the buyer's price-quality association. This study examines the process from a psychological perspective and examines some antecedent variables in the formation of a price-quality inferential belief. Data is collected for two product categories among a sample of young respondents. Results show that (1) the link between perceptual and inferential belief about the price-quality association is stronger when the perceptual belief is based on direct purchase experience rather than on advertising; (2) buyers that lack direct purchase experience of a product category tends to rely on advertising to form their inferential belief. Implications are discussed, limitations are noted and directions for future research are indicated.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 61-69 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Maquiladoras operations along the Mexico-US border are an oft-studied example of a lean supply chain strategy that allows US manufacturers to benefit from lower labour costs in Mexico while being able to supply to assembly plants in the industrial US Midwest, with a minimum of safety stock. This study examines an alternative strategy of the subsidiary of a North American automotive parts producer, which purchases raw and semi-finished materials from approved North American automotive 2nd tier suppliers, manages the shipment of the materials to a plant in Thailand where the semi-finished materials are converted in a labour-intensive process into higher-value sub-assemblies. These sub-assemblies are then shipped back to the US for installation into automobiles at an assembly plant in the Detroit area. The additional logistics costs of using Thailand as a production base are overcome by demonstrable quality advantages and lower wages, as compared to competitors performing similar operations in Mexican maquiladoras. This case study illustrates that international logistics management strategies must also incorporate product characteristics in addition to customer requirements for meeting optimum logistical performance.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 89-105 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This study examines the country of origin effect of products made in Germany. The study focuses on the questions of the sources of information in evaluating products; the evaluation of specific product dimensions by Malaysian consum ers; and consumers' assessment of different product categories. Results based on the analysis of data relating to 240 responses indicate that the most highly rated source of obtaining product information was through newspaper and magazines. Products made in Germany had been rated highly for their quality. Automobiles were generally found to be the most highly rated product category by Malaysian consumers. The managerial implications of these are discussed, limitations of the study are highlighted, and further research is suggested.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 2-16 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: India gained her political independence in 1947 from British rule. The new democracy chose non-alignment, installed a large national government and legislated protectionist policies, which kept out most foreign products that almost led to economic isolation. The political leaders believed that protectionism would make India self-reliant and eventually improve the standard of living especially for the poorer Indians. While other Asian countries were encouraging foreign capital and multinationals, India was doing its best to keep them out (Business Asia, 2000). Although India moved towards self-reliance, the lack of competition hindered the country's own economic and technological developments. As a result the market was forced to accept local products that were often inferior or old-fashioned. For example, until recently the leading car on India's road was "Ambassador", a reproduction of a British design from the early 1950s that was bulky and a gas-guzzler.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 17-30 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Epidemiologists are concerned the next deadly global cognition will be a new kind of deadly flu which humans have no resistance. Since the 1960s, their alarm has been focused on a bird (avian) virus (H5N1). This virus is generally harmless in its host species, but it is extremely deadly when contracted by humans. H5N1 mutates quickly and tends to pick up genes from flu viruses that affect other species. The flu is far more contagious and harder to contain than the SARS (severe acute respiratory syndrome) virus. It is projected that 30-40 per cent of the population would be infected in a H5N1 flu pandemic, and as many as one-third would die. The 1918 Spanish flu caused 20 to 50 million deaths world wide. One scientist observed that the 1918 Spanish flu pandemic could have caused civilisation to disappear within a few weeks. Currently, more than 50 million chickens have been slaughtered in eight Asian countries in efforts to curb the spread of avian influenza. This article examines the roots and dangers of the potential avian influenza pandemic, examining the business and social ramifications that could ensue if the worst case scenario occurs.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 31-43 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In this article a proposal of a non-traditional methodology in achieving optimal flexibility with minimal inventory risk will be applied. The non-traditional methodology will be able to achieve different levels of the production schedule changes with maximum flexibility and minimal inventory risk. The basic principle, implementation methodology as well as its effectiveness and benefits will be discussed. In order to overcome the risk of achieving flexible manufacturing or enhancing supply chain management, this article will address issues on methods to accommodate production sequence changes which include total production quantity change in a short lead time. The study uses the Family Ordering System methodology which has proven capable in solving manufacturing flexibility issues by reducing the total manufacturing lead time. Family Ordering System provides the flexibility of model changes and reduces production line stoppage as a result of part shortage by carrying extra inventory of unique parts.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 44-70 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article presents the results of a survey of 202 male Taiwanese consumers. In this study, consumer judgements of two technological products varying in their level of complexity made in highly, moderately, and newly industrialised countries were obtained in a multi-attribute context. The results show that the country-of-origin image of moderately and newly industrialised countries was less negative for technologically simpler products (i.e. a television) than they were for technologically complex products (i.e. a computer). It appears that the negative image of moderately and newly industrialised countries can be attenuated by making Taiwanese consumers more familiar with products made in these countries and/or by providing them with other product-related information such as brand name and warranty. Newly industrialised countries were perceived more negatively as countries of design than as countries of assembly, especially in the context of making technologically complex products. The image of foreign countries as producers of consumer goods was positively correlated with education. The more familiar consumers were with the products of a country, the more favourable was their evaluation of that country. Consumer involvement with purchasing a technologically complex product such as a computer was positively associated with the appreciation of products made in moderately industrialised countries. Managerial and research implications are derived from these results.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 71-83 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Recent work on advertising acculturation suggests that ad agencies have changed their messages in order to appeal to immigrants. The following inquiry turns the tables and looks at how the role of foreign actors has been adapted in a country with a relatively homogeneous population. Specifically, how adaptive is the Japanese advertising industry? Has the behaviour of foreign actors been adapted to reflect Japanese culture? Using Duncan's categories of the non verbal communication, the mannerisms of foreign actors are examined. The results suggest that acculturation is occurring at some level; however, the inclusion of stereo typical materials suggests some retention of foreign identity.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 3-24 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper presents the outcomes of a study of the choice of location for distribution centres in logistics operations. A conceptual frame work of location selection for distribution centre is worked out through three main stages. At the first stage, a general geographical area for distribution centre is identified based on the Centre of Gravity principle, taking into consideration socio-economic factors. The second stage of the selection process involves the identification of alternative locations for the distribution centre and the airports and seaports to be used for in bound and out bound cargo flows within the defined general geographical area. The third stage focuses on specific site selection among the identified alternative locations for the distribution centre based on the quantitative approach. This involves a mathematical model which aims to optimise either the total distribution cost or the integration of total distance transport with given relevant volumes of cargo. In order to illustrate the conceptual frame work, a case study of a logistics service provider will be provided. Data from the case study proved that the conceptual framework for selection is valid and can be of value to logistics companies in their operations and management.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 25-39 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In the discount store area, foreign large retailers such as Wal-mart, Carrefour, and Costco fight hard with domestic retailers in Korea. The Korean customer is a judge in the centre of such a difficult fight. Therefore, foreign retailers who are willing to win the game should pay attention to what Koreans say and respond to the complaint as fast as they can. This study monitored e-complaints of customers towards Korea Carrefour through analysing contents of the bulletin board in an anti-Carrefour site. Upon examining e-complaints by category and retail attributes, there were found to be more complaints in electrical goods and food and groceries by product category, and in employee attitudes and store atmosphere by retail attributes. The implications for successful retail strategies of foreign discount stores in Korea are discussed and further research is suggested.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 40-50 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The establishment of an integrated Partner Relationship Management (PRM) system can potentially address several aspects of channel collaboration in a digital environment and offers a wide range of benefits to the members of the logistics networks. In this paper, a logistics partnerships typology is suggested related to the channel management in a virtual environment. Fur ther more, the basic components and an architectural platform of an integrated E-Logistics PRM solution are designed. The proposed integrated e-Logistics PRM solution offers a systematic process for ensuring that specific partnerships criteria are developed and managed in the most beneficial way.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 51-66 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The aims of this article is to analyse whether there are differences in green advertisement attitudes between high involved and low involved consumers, to compare high and low involvement consumer's cognitive responses and affective responses towards advertisements and examine the extent of the importance on certain themes that both high involvement and low involvement consumers consider. Themes such as company image, environmental labels, and product recycling symbols. A random sample of 207 consumers was taken from Victoria (Australia). The study shows that there are differences between the two groups in terms of their attitude towards green advertising with respect to all the dimensions and the low involved customers appear to have a stronger disregard for the green advertising across all the perceptive measures towards green advertising. The findings provide useful insights to practitioners as to the type of themes preferred for green advertising.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 67-88 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Compared with the fierce price competition in 1998, the well-order price competition is witnessed in Chinese iron and steel industry now and the pricing behaviors of steel firms also follow the certain rules. Based on the methods of collecting the secondary data and interviewing, this paper examines the pricing behaviors of firms to explain the how Chinese steel firms make their pricing decisions and maintain the well-order competitive relationship among them. The authors found out that (1) most Chinese steel companies adopt a kind of strategic perspective in their pricing decision making, in which understanding of the market trend and the close attention to their competitors are both important; (2) there obviously exists price leader and followers in Chinese iron and steel industry, and the relationship between price leader and followers is relatively stable and the factor behind this phenomenon is the existence of a kind of informal platform of communication among competitors, government and trade associations.
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    Asia Pacific journal of marketing and logistics 17 (2005), S. 15-29 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A new integrated method based on the means-end chain (MEC) analysis and factor analysis is proposed for developing intangible product-mix strategies for convenience store (CVS) chains. With variables obtained from a survey on CVS service items, both analyses were used to derive the hierarchical value factor map (HVFM). The new map can handle and develop strategies for product differentiation, advertising and market segmentation. The purpose of this article is two-fold: to propose improvements for the traditional MEC method of constructing the service hierarchical value map(HVM) and to formulate effective intangible-product strategies.
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  • 194
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    [S.l.] : Emerald
    Asia Pacific journal of marketing and logistics 17 (2005), S. 3-14 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In the last decade, the scope of consumer research has been expanded beyond choice and decision-making to include various behaviour parameters like the meanings of possession and materialism but that should be studied in the background of cultural differences. Consumer behaviour has been found to be affected by regional differences that come out of various geographic, topological and cultural factors including values, motives and lifestyle. These give rise to distinct subcultures and can be an important determinant of both consumption and non-consumption behaviours. India being highly diversified, the differences in geographic subculture are hypothesised to be significant. Accordingly this present study extends the current literature and explores the interaction among cultural adherence, materialism, preacquisition dream propensity and pre-purchase "wish list" all of which are hypothesised to be actually reflecting the influence of regional differences. The degree of materialism was found to be significantly correlated with the intensity of cultural adherence. Regional differences and cultural adherence, as a whole, was also found to be significantly related to materialism and prepurchase dreaming propensity. An interesting perspective was revealed from the content analysis of wish list. Implications of the findings for the study of materialism are also discussed.
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  • 195
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    [S.l.] : Emerald
    Asia Pacific journal of marketing and logistics 17 (2005), S. 30-62 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Movement of people from one retail trade area to another in search of better options and deals has been studied across the world owing to its large impact on trade flow. Studies have been done in various rural and urban settings. However, almost all except one fails to provide a comprehensive model of outshopping which has its own limitations with regard to its applicability's across cultures and in various settings. Nonetheless findings from the literature provides necessary inputs to start studies in various other cultures and settings. Results are presented in form of various definitions, various types, methodologies used, factors identified (individual characteristics, market characteristics, product related variables and accessibility factors) and patterns across continents. Attempts have also been made to explain their applicability to Indian conditions along with various limitations and gaps.
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  • 196
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    [S.l.] : Emerald
    Asia Pacific journal of marketing and logistics 17 (2005), S. 63-80 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Can Lean Manufacturing principles, that are suitable for capital-intensive manufacturing in the U.S., be applied to a labor-intensive textile firm in China? Data were collected from a family-owned manufacturing plant, Orient Hand bag Ltd., in Fujian, China, and an Arena™ simulation model was developed to answer this question. The results indicate that, by applying Lean principles, Orient's production efficiency for one of its most troublesome textile products could be im proved. Similarly, are these Lean principles suitable for other labor-intensive industries in developing countries?
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  • 197
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    Bradford : Emerald
    Anti-corrosion 52 (2005), S. 42-46 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - The objective of the present work was to study the kinetics of copper cementation on Fe metal in an acetone-water medium and in a dioxane-water medium. Design/methodology/approach - The impact of solvent concentration on cementation rate was determined by measuring the rate of copper cementation from CuSO4 onto an iron plate in the absence and in the presence of acetone and dioxane solvents.The thermodynamic parameters ?H#, ?S# and ?G# of the cementation of CuSO4-organic solvents were calculated. Linear plots of ?H# versus ?S# were obtained. Findings - It was demonstrated that the rate of cementation decreased with increasing concentration of solvents and increasing temperature. The isokinetic temperature data indicate that the cementation reaction is controlled by the entropy of the system. Originality/value - The findings have important implications for the reclamation of toxic and valuable metals from industrial waste streams.
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  • 198
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    Bradford : Emerald
    Anti-corrosion 52 (2005), S. 11-21 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - Work reported in the present paper investigated the inhibiting properties of a number of N-heterocyclic amines in 0.1?mol/l HClO4. An attempt also was made to correlate some molecular parameters of these compounds with their corrosion inhibitor efficiency. Design/methodology/approach - The test series included piperidine (pip), 2-methylpiperidine (2mp), 3-methylpiperidine (3mp), cis-2,6-dimethylpiperidine (26dp), 3,5-dimethylpiperidine (35dp), 3-hydroxy piperidine (3hp), 4-hydroxypiperidine (4hp), 4-aminopiperidine (4ap), piperazine (pz), 2-methylpiperazine (2mpz) and cis-2,6-dimethylpiperazine (26dpz). The inhibiting effect was investigated in 0.1&?mol/L HClO4 by potentiodynamic polarization (DC) and electrochemical impedance spectroscopy (EIS). Findings - The results show that these compounds suppressed both cathodic and anodic processes of iron corrosion in 0.1?mol/l HClO4 by adsorption on the surface, which followed a Langmuir adsorption isotherm. Experimental observations indicated that basic piperidine and piperazine were better corrosion inhibitors than were their derivatives. The inhibition properties of N-heterocyclic amines were found to be related to the charge on the nitrogen atom and the sum of the net charge of the all six atoms from the cyclic ring. Originality/value - This paper provides useful information relative to corrosion inhibition efficiency of the group of N-heterocyclic amines. It is concerned with a theoretical explanation between electronic and structural characteristics of these compounds and their inhibitor efficiency.
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  • 199
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    Bradford : Emerald
    Anti-corrosion 52 (2005), S. 108-117 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - The evaluation of Schiff bases derived from o-, m- and p-aminophenols and salicylaldehyde as corrosion inhibitors of zinc in sulfuric acid and to study their action mechanism. Design/methodology/approach - The effect of various parameters on the behaviour of these inhibitors has been studied using the weight loss and polarization measurements. Findings - In general, the ortho isomer was highly effective as a corrosion inhibitor because it formed a chelate with a six-membered ring and moreover the ortho isomer possessed pronounced electromeric effect. These inhibitors obey the Langmuir adsorption isotherm. The almost constant performance with temperature in the case of ortho and para isomers in 0.5?M sulfuric acid suggested strong adsorption bonds. The thermodynamic parameters suggested that this strong interaction of the inhibitor molecules with the metal surface resulted in spontaneous adsorption. It may be concluded that a good inhibitor is characterised by a relatively greater decrease in free energy of adsorption, lower entropy of adsorption and higher heat of adsorption. Polarization data indicated that all these isomers were predominantly cathodic inhibitors. The conjoint effect of external cathodic current and these inhibitors was either synergistic or additive. Research limitations/implications - Even more powerful Schiff bases need to be synthesised and evaluated as corrosion inhibitors with a number of metals and alloys in diverse media, which may be effective at low concentrations. Originality/value - Very few inhibitors exhibit such excellent inhibitive effect on zinc in aggressive corrosive media. Rarely do we find such detailed studies.
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  • 200
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    Bradford : Emerald
    Anti-corrosion 52 (2005), S. 154-159 
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Purpose - To demonstrate corrosion inhibition capabilities of new cyclic nitrones, containing hydrophobic substituents. Design/methodology/approach - A number of new cyclic nitrones were synthesized. Corrosion inhibition efficiencies of these organic inhibitors were determined by gravimetric and electrochemical methods, using carbon steel as the substrate metal and 1?M HCl at 60°C as the corrosive environment. Concentration of inhibitor was varied between 50 and 400?ppm. Findings - All compounds exhibited excellent corrosion efficiencies that ranged between 90.0 and 98.3 percent in 1?M HCl at 60°C. Tafel tests corroborated these results. Research limitations/implications - The inhibitors were tested in acidic medium. It is unknown how these inhibitors will function in the presence of other ions that are typically present in natural corrosive environment. Originality/value - All organic compounds presented in this work are new and this is the first time their corrosion inhibition characteristics have been evaluated.
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