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  • 1
    Electronic Resource
    Electronic Resource
    Managerial Recruitment Advertisements – Just How Market Orientated Are They? (1998)
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd
    International journal of selection and assessment 6 (1998), S. 0 
    Details
    ISSN: 1468-2389
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: There is a wealth of advice offered by ‘experts’ in HRM concerning the content of the effective job advertisement. This study considers whether following such advice would provide the potential job applicant with the information they want and questions the extent to which employers actually heed this advice.It firstly compares the normative guidelines with what potential applicants' for managerial posts consider to be important. A second strand to the analysis examines the extent to which advertising practice mirrors the requirements of the job-seeker market. The results give some solace to recruiters but also demonstrates that there is a long way to go before job advertisements achieve the content that job-seekers require.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1468-2389.00095
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  • 2
    Electronic Resource
    Electronic Resource
    Managing strategic change through TQM: learning from failure (1999)
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd
    New technology, work and employment 14 (1999), S. 0 
    Details
    ISSN: 1468-005X
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Sociology , Economics
    Notes: This article argues that the study of total quality management (TQM) failure is a valuable vehicle to extend our knowledge of strategic change management. The article reviews the literature on TQM and, after reporting the findings from an in-depth case study concludes by discussing the meaning of ‘failure’ and the lessons for managing strategic change that can be learnt from the study of TQM decline.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/1468-005X.00052
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  • 3
    Electronic Resource
    Electronic Resource
    Service quality and human resource management: A review and research agenda (1998)
    Bingley : Emerald
    Personnel review 27 (1998), S. 57-77 
    Details
    ISSN: 0048-3486
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Service organisations are striving to increase the quality of the services they offer. They are also using a wide variety of people management techniques. These two activities can sometimes come into conflict. This article examines a variety of management practices, particularly from human resource management (HRM), used by the service sector, and assesses their potential impact on service quality and total quality management (TQM). Many techniques are identified as being potentially supportive of quality improvement but some pose threats, particularly those most closely associated with cost minimisation and the less subtle forms of managerial control. In order to encourage research in this area a number of research propositions and an agenda for further research are developed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00483489810368558
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  • 4
    Electronic Resource
    Electronic Resource
    Managing human resources for TQM: possibilities and pitfalls (1995)
    Bradford : Emerald
    Employee relations 17 (1995), S. 42-51 
    Details
    ISSN: 0142-5455
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Examines the implications of total quality management for themanagement of people. The implementation of TQM requires the developmentof a high commitment employee relations strategy and involves an attemptto build a culture of continuous improvement among employees. Arguesthat employee relations strategies have a key role to play in thesuccess of TQM initiatives. Cautions against underestimating thedifficulties faced in winning commitment. Emphasizes that the successfulimplementation of TQM is likely to require far-reaching changes, notonly in employee relations policies, but also in management style andwork organization.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01425459510086884
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  • 5
    Electronic Resource
    Electronic Resource
    Professionalizing Marketing: The Public Face Portrayed in Recruitment Advertisements (1994)
    Bingley : Emerald
    Marketing intelligence & planning 12 (1994), S. 30-36 
    Details
    ISSN: 0263-4503
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The content and wording of job advertisements not only is important inattracting the appropriate candidate, but also provides insights intothe professional status of a particular post and its standing in theorganization. Reports on a content analysis of advertisements formarketing posts and examines key dimensions related to professionalism,i.e. qualifications, personal attributes or characteristics andexperience. In the second part, uses similar posts drawn from personnelmanagement advertisements as a basis for comparison. Finds that jobadvertisements in marketing do not emphasize aspects associated withprofessionalism. More specialized areas do tend to be a little moredemanding, but the image of professionalism conveyed in the personneljob advertisements are much higher. Discusses this difference betweenthe images conveyed by the two disciplines in terms of competitionbetween the professions.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/02634509410069047
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  • 6
    Electronic Resource
    Electronic Resource
    Do corporate turkeys vote for Christmas?: Managers' attitudes towards upward appraisal (1995)
    Bingley : Emerald
    Personnel review 24 (1995), S. 13-24 
    Details
    ISSN: 0048-3486
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Examines managers' attitudes to the use of upward and the moretraditional downward performance appraisal systems. The results aredrawn from a survey of UK managers. Finds that upward appraisal isviewed as being generally less acceptable than "traditional"appraisal systems. Potential applications appear to be directed towardsdevelopment and counselling areas. Concerns that are expressed in theliterature, e.g. retribution by vengeful managers or orchestratedcampaigns by trade unions, were not found to be particularly prominentin practice.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00483489510095761
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  • 7
    Electronic Resource
    Electronic Resource
    Getting personal in personnel recruitment (1996)
    Bradford : Emerald
    Employee relations 18 (1996), S. 68-78 
    Details
    ISSN: 0142-5455
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Observes that the use of personal characteristics in job advertisements is discouraged within the prescriptive literature. Examines the extent to which advertisers for personnel specialists apply them in practice, and the range of characteristics put to use. Findings show that 80 per cent of advertisements contain reference to at least one personal characteristic. Concludes that social skills, particularly communication, appear to be the most important characteristic of personnel specialists, but there is, nevertheless, variation between differing job areas. Concludes that, although advertisers seem to follow stereotypes when putting together advertisements, they do not make particularly good use of personal characteristics.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01425459610110245
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  • 8
    Electronic Resource
    Electronic Resource
    The long haul: sustaining TQM at British Steel Teesside Works (1996)
    Bingley : Emerald
    International journal of manpower 17 (1996), S. 34-51 
    Details
    ISSN: 0143-7720
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Examines the factors which underpin the success of total quality management (TQM) initiatives. Uses data drawn from an in- depth, longitudinal case study of British Steel Teesside Works. Provides information on the background to the case study and an overview of the historical development of TQM. Evaluates TQM's contribution to organizational success against five main criteria: health and safety; environment; efficiency; supplier management; and changing organizational culture and employee attitudes. Concludes by discussing the key factors in the sustaining of TQM in the case organization.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01437729610112358
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  • 9
    Electronic Resource
    Electronic Resource
    Quality Management and the Manager: A Research Note on Findings from an Institute of Management Study (1994)
    Bradford : Emerald
    Employee relations 16 (1994), S. 62-70 
    Details
    ISSN: 0142-5455
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Looks at Quality Management (QM) and its extent of success orfailure. Presents survey results, by the Institute of Management, whichenables a further discussion. The survey, by postal questionnaire, wassent to 4,000 British Institute of Management members, and 880 usableresponses (22 per cent) were received. The results and effects werediscussed and key questions addressed. Concludes that there has beensurprisingly little research on such issues and that although postalquestionnaires are not ideal for research on this topic, the key issueshighlighted can be further investigated through in-depth case studyresearch.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01425459410054934
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  • 10
    Electronic Resource
    Electronic Resource
    Trends in recruitment: a ten-year retrospective view (1995)
    Bradford : Emerald
    International journal of career management 7 (1995), S. 10-16 
    Details
    ISSN: 0955-6214
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Examines the changing employment market in personnel by comparingrecruitment advertisements with their counterparts of ten years ago.Variations over time reflect changes in the values of employers andchanges in the nature of employment. Finds that the public sector is nowmore prominent in recruitment, HRM is developing as a specific function,experience requirements are becoming more specific and the Institute ofPersonnel Management (IPM) qualifications are more in demand. Overalleffectiveness of job advertisements has also improved slightly, butthere appears to be ample scope for further development.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09556219510083835
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