Publication Date:
2018-07-27
Description:
This research specifically identifies and sets priority Key Performance Indicators (KPIs) of customer perspectives on the SME cocoa processing industry in South Sulawesi. This series of research activities include literature study, field survey, interviews, and questionnaires spread on expert responded. The method used is statistical methods and Analytical Hierarchy Process (AHP) to determine the priority ranking of KPIs in the financial perspective. The result of this research is the determination of 6 formulas and rank of KPIs. KPIs which become the performance indicator on 3 main priority sequences are the increase of profit (KPIF2) with the weight of 0.326 in the rank 1, the percentage of income increase (KPIF1) with the weight of 0.228 in the rank 2 position and the Return of Investments (KPIF3) at position 3 by weight 0.153. The priority scale of KPIs is the basis for assessing the performance of the financial aspects of the SME processing industry on the scale of SMEs.
Print ISSN:
1755-1307
Electronic ISSN:
1755-1315
Topics:
Geography
,
Geosciences
,
Physics
