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  • American Institute of Physics  (61,760)
  • Emerald  (17,283)
  • 2000-2004  (78,069)
  • 1930-1934  (974)
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  • 1
    Electronic Resource
    Electronic Resource
    Brand alliance dependency and exclusivity: an empirical investigation (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 477-487 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper examines the effects of resource dependency and contract exclusivity on the attitudes and intentions of consumers in brand alliances. Findings indicate that attitudes of the brands before the alliance (pre-attitudes) have a positive effect on the attitude toward the alliance, which has a positive effect on perceived quality of the alliance, willingness to pay a premium price and purchase intention. Further, attitudes toward the brands after the alliance (post-attitudes) reveal a positive spillover effect for both the host and ally brands. Interestingly, the moderating effects of dependency and exclusivity differ based on whether the brand serves as the host or the ally brand in the alliance. Analyses conducted after controlling for the effects of familiarity of the ally brands revealed consistent results.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410568417
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  • 2
    Electronic Resource
    Electronic Resource
    Building brand loyalty through individual stock ownership (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 488-497 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Building brand loyalty has become more important, yet more difficult to achieve in today's marketplace. This research investigates a possible avenue for building brand loyalty that is not directly related to the marketing of the product - attracting individual investors in the brand's corporate parent. A survey of over 500 individual investors revealed that individual investors do tend to buy brands from companies in which they hold stock, and investors may buy stock in a company because they have experience with the brand. In contrast with brand loyalty, where consumers will not buy competitive offerings, individual investors indicated they would buy competitive offerings, suggesting that stock ownership is more likely to lead to repeat purchase behavior, but not brand loyalty.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410568426
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  • 3
    Electronic Resource
    Electronic Resource
    The impact of e-mail marketing on brand loyalty (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 498-505 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The study examines the effects of e-mail marketing on brand loyalty and also reveals the kinds of e-mail content valued by consumers. Data were gathered from 890 consumers, who were users of a multinational cosmetics brand and had received regular permission-based e-mail messages from the marketer. Results reveal that regular e-mail marketing has positive effects on brand loyalty. E-mail-activated consumers visited retail stores. Consumers exposed to e-mail marketing recommended the brand to their friends. Loyal customers appreciated regular communication and various other information content from the brand more than mere offers. These results encourage marketers to keep in frequent contact with customers via e-mail with the aim of enhancing brand loyalty.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410568435
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  • 4
    Electronic Resource
    Electronic Resource
    Evaluating potential brand associations through conjoint analysis and market simulation (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 506-513 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A novel method for evaluating the benefits of a potential brand association is presented. The uniqueness of the method is considering brand association as just another product attribute, subject to the usual analysis used to determine the attributes desired by consumers in a new product. The method was illustrated using automobile tires as the product, and designation of the tire as the "Official" tire of NASCAR as the brand association. A set of tire profiles was created, describing hypothetical tires as combinations of levels of five attributes. Subjects ranked these profiles for preference, and this preference was decomposed through conjoint analysis to yield part-worths for each attribute level for each subject. Association with NASCAR had an average impact of 14.8 percent on consumer preference, comparable with that of speed rating (13.8 percent), and not much below that of brand (20.5 percent). Rudimentary market simulation suggested that associating the underdog tire brand with NASCAR would result in dramatically improved market share. Evaluating potential brand associations by their simulated effects on market share may be a useful managerial tool.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410568444
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  • 5
    Electronic Resource
    Electronic Resource
    Influence of price endings on price recall: a by-digit analysis (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 514-524 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Although it has been proposed that recall processes play a role in the retail sales effects of 9-ending pricing, substantial effects of price endings on the level of recalled prices has not been demonstrated. With an improved testing procedure, it is found that the level of a set of prices with low ending digits (such as 1 or 2 in the dollars place) is more likely to be overestimated in recall than the level of equivalent sets of prices with high ending digits (such as 6, 7, or 9 in the dollars place). The results of the study support the role of left-to-right processing of price information and point out some consequences for retailers of the use of low numbers in price-ending digits.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410568453
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  • 6
    Electronic Resource
    Electronic Resource
    Applications of value management in the construction industry in China (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 9-19 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Value management (VM) was introduced in China during 1978, when the reform and open door policy started. After a surge of VM applications that emerged in the late 1980s, the development of VM has declined sharply in the recent years in China. Although some successful applications of VM in China's construction industry have been observed, many actions should be taken to exert its full potential to improve value for money for clients. Aims to draw a holistic picture of the current VM practices and provide recommendations for its future development in China's construction industry. Provides a comparison between China's VM approach and the international mainstream to highlight the major differences.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410512629
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  • 7
    Electronic Resource
    Electronic Resource
    Sequencing problems in methods of organising construction processes (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 20-32 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: This paper presents the algorithm of construction work graphic schedule which considers the proper sequencing problem. Describes the algorithm step by step, i.e. the construction work organisation methods with zero couplings between realisation means, work fronts, and their combination. It also shows the calculation process of limit possible minimum by considering technical and organisation limits. In the second part of the paper, the practical example which shows the method and the optimisation algorithm for the work organisation method with zero couplings between realisation means is presented.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410512638
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  • 8
    Electronic Resource
    Electronic Resource
    Psychological contract expectations of construction project managers (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 33-44 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: The past 20 years have seen a period of fundamental change for many construction businesses as they have restructured, downsized, de-layered, merged and de-merged to survive turbulent markets and rapidly changing demand cycles. Such change places significant new pressures, challenges and constraints on the employer/employee relationship. This paper argues that these changes are likely to have reconstituted employee expectations of the less formal aspects of the employment relationship, known collectively as the psychological contract. Explores this inductive research which examines the psychological contract of 30 construction project managers.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410512647
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  • 9
    Electronic Resource
    Electronic Resource
    How important is cooperation to construction project success? A grounded empirical quantification (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 45-54 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Cooperation is generally purported to be vital to construction project success. However, there has been, as yet, no empirical work done to quantify explicitly the extent to which cooperation, in relation to other factors, determines construction project success. This study attempts to fill this research gap. This paper details a grounded empirical approach to identify important construction success factors using data from 29 interviews, 398 quantitative response and six follow-up interviews from construction firms in Hong??Kong. Results show how using the grounded approach enables the tapping of unique determinants of project success previously not identified in the literature and point to a potentially fruitful approach for future research in construction management.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410512656
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  • 10
    Electronic Resource
    Electronic Resource
    Planning, estimation and productivity in the lean concrete pour (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 55-64 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: With an increasingly competitive global market, the UK construction industry finally realised that in order to survive, a marked increase in efficiency and effectiveness have to be achieved in all areas. This paper will describe the UK's approach to planning and designing the concrete operations that form a major part of many civil engineering construction projects. A productivity study has been carried out on three different construction projects and over 200 concrete pours have been observed. The data and knowledge collected on site have been subjected to lean construction philosophies, producing a "lean" measure of productivity, and it has been shown that major productivity increases could be achieved by implementing several relatively simple principles.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410512665
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  • 11
    Electronic Resource
    Electronic Resource
    The impact of mergers and acquisitions on shareholder wealth in the UK construction industry (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 65-73 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: One of the primary motives behind any strategic corporate decision is to maximise shareholder value. Strategic decisions for UK construction firms are made with the objective of maximising the wealth of the company's shareholders. This paper investigates the financial performance of UK construction companies, which have been involved in construction related mergers and acquisitions and examines the impact of merger announcements on acquiring firms' and target firms' stock performance in the UK construction industry. It also examines abnormal share returns throughout a period surrounding the announcement of both successful and unsuccessful acquisition and merger bids. The overall results indicate that related construction mergers create wealth for shareholders of the target firms.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410512674
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  • 12
    Electronic Resource
    Electronic Resource
    Site layout for earthworks in road projects (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 83-89 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: This paper describes the integration of various models to provide a realistic decision support system for linear project site layout. Initially, the paper describes an investigation to determine the actual methods currently used by project managers and planners. A review of both techniques adopted by the managers and the knowledge acquisition methods employed are included in the paper. Following this, this paper describes the work done to automate the existing systems. This resulted in a system which has been used in practice and has been shown to be a great help to managers. It is based on the traditional method of mass-haul diagrams used to determine the earthworks activities. A separate simulation and artificial intelligence model of earthworks are described. This will be extended to model linear projects more realistically than does mass-haul.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410527885
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  • 13
    Electronic Resource
    Electronic Resource
    Negotiation and resolution of conflict using AHP: an application to project management (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 90-100 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: The subject of Conflict-Analysis and Resolution has received considerable attention in construction management. Providing measurement to tangibles and intangibles issues, involved in a conflict is not attempted often. The quantification of the perception of gains and losses for the parties involved in a conflict helps to analyze the issues scientifically, in a more logical manner. This paper presents the application of a decision-making methodology, the analytical hierarchy process (AHP), to conflict management. The objective of this paper is analyzing and resolving conflict aided by the quantification of gains and losses using the AHP. This methodology was applied to a real conflict situation between two government agencies in Kuwait.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410527894
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  • 14
    Electronic Resource
    Electronic Resource
    Optimising the design of sewer networks using genetic algorithms and tabu search (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 101-112 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: This paper describes the application of heuristic techniques for designing gravity wastewater collection systems. Designing sewer networks can be a time-consuming task that is largely based on trial and error where suitable pipe diameters and slopes combinations for all pipelines between manholes must be identified. Since there is a large range of possible slopes, diameters and roughness coefficients of pipes, only a small number of combinations of these parameters are usually analyzed in traditional design processes. Identifying a minimum cost design is an important issue when constructing sewer networks. In this paper, genetic algorithms and tabu search techniques are implemented to solve this difficult optimization problem. An adaptive rule and a dynamic search strategy were developed to assist the search procedures find better solutions.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410527849
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  • 15
    Electronic Resource
    Electronic Resource
    Impact of construction materials on project time and cost in Kuwait (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 126-132 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: The construction of residential projects constitutes a major portion of the building activities in the State of Kuwait. This paper presents the findings of a research project, which aims to determine the causes of delays and cost-overruns in the construction of housing projects in Kuwait. The owners of 450 residential projects (just completed or near completion), spread over 27 systematic-randomly selected metropolitan districts, were personally interviewed. Data on owners' socio-demographic traits and project characteristics, including those involving time and cost overruns, were obtained. The paper highlights the impacts of construction materials on time-delays and cost-increases. Project-related variables affecting the on-time delivery of materials to the construction site are examined and quantified. The material selection-time, type of materials, their availability in the local market and the presence of a supervising engineer, all demonstrated a statistically significant impact on the on-time delivery of materials to construction sites.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410527867
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  • 16
    Electronic Resource
    Electronic Resource
    Empowering collaborative decisions in complex construction project scenarios (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 133-142 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Diverse construction project stakeholders demand "fully-informed" and well-balanced decisions that target multiple objectives appropriately. This paper introduces initiatives into the development of a cluster of information and communication technology-artificial intelligence supported empowerment systems and sub-systems. Examples presented include conceptual models and/or descriptions of: the framework of an over-arching management support system (MSS); multi-agent support for improved collaborative working in: design development and relationally integrated supply chain management; and web-based quality management.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410527876
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  • 17
    Electronic Resource
    Electronic Resource
    Factors influencing project delivery within construction clients' multi-project environments (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 113-125 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: The single project paradigm which dominates the literature of both project and construction management research does not accurately reflect the reality of many construction clients, who have large ongoing construction portfolios rather than one-off construction projects. Although several concepts of multi-project environments (MPEs) exist, an investigation of the form and dynamic interactions of components within MPEs of construction clients was lacking. This paper presents the factors identified as exerting greatest influence on project delivery within construction clients' MPEs.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410527858
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  • 18
    Electronic Resource
    Electronic Resource
    Evaluating engineering consultants' general capabilities during the pre-selection process - a Hong Kong study (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 150-158 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Consultant pre-selection is an essential process to distinguish capable candidates before they are invited to submit their technical and fee proposals for consultancy assignments. Despite that, many clients have their own criteria and emphasis, and this could result in discrepancies in pre-selection decisions. The aim of this paper is to devise a more objective framework for evaluating consultants' general capabilities during the pre-selection process. The paper begins by identifying the commonly used criteria for pre-selecting engineering consultants. In order to examine the importance of consultant pre-selection criteria (CPC), a questionnaire survey has been conducted with clients who are responsible for pre-selecting their consultants; and consultants being pre-selected by the clients. The findings reveal that the perception of the client and consultant groups on the importance of CPC was very consistent. Finally, a multi-criteria model for evaluating consultants' general capabilities during the pre-selection is proposed. Based on each candidate score, clients can determine which engineering consultants should be invited to bid for a consultancy assignment.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410535769
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  • 19
    Electronic Resource
    Electronic Resource
    Balancing fee and quality in two envelope fee bidding (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 159-175 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Consultant commissions in two envelope fee bidding are awarded on the basis of fee and quality (i.e. technical score). Consultants' fees and technical score are combined using a pre-designated formulation and predetermined weightings to form a total score. Procurers seem to be having difficulties with existing formulations in controlling the extent to which two envelope fee competitions are dominated by fees. This is because, in most cases, fees vary more than technical scores and the predetermined weightings applied are not sufficient to correct the variability imbalance. The analysis in this paper shows that in fee dominant competitions lower fee-lower technical scoring consultants are more likely to be successful in winning commissions. The analysis shows that this can be corrected by balancing fees and technical score. Although procurers are likely to pay higher fees when balancing fees and technical scores they normally benefit from getting higher technical scoring consultants.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410535778
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  • 20
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    An open framework for corporate strategy in construction (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 176-188 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: A new conceptual model for corporate strategy in the construction industry is presented that is derived from two principal inputs. First, the fundamental components of the model are based upon observations drawn from an empirical study of 24 international firms competing in global engineering and construction markets. Second, the accumulated intellect of different strategic theories developed over four decades of strategic management research helps to fortify the model with theoretical propositions and establish linkages among the model's basic components. The proposed model is comprised of seven strategic fields, two organizational mechanisms and a boundary notion that divides a firm's internal setting from its external environment. The model's development leads to two central propositions: strategic fields and organizational mechanisms should function as variables to react with external dynamics, and the interaction of these variables consequently promotes higher order differentiation factors that will enhance the strategic outlook of a firm.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410535787
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  • 21
    Electronic Resource
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    Total quality management in Australian contracting organisations: pre-conditions for successful implementation (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 189-198 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Total quality management (TQM) is widely recognised as an enabler for performance improvement in the construction industry. This paper presents empirical findings from eight contracting organisations that have adopted TQM practices in response to competitive and environmental pressures. Using the NIES "How To" model developed by the Australian Government's National Industry Extension Scheme, the paper describes pragmatic considerations. Case study findings reveal that when implementing TQM, contractors must align their organisational culture with the objectives of their TQM program.
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    URL: http://dx.doi.org/10.1108/09699980410535796
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  • 22
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    Downtime model development for construction equipment management (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 199-210 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Downtime (DT) caused by non-availability of equipment and equipment breakdown has non-trivial impact on the performance of construction projects. Earlier research has often addressed this fact, but it has rarely explained the causes and consequences of DT - especially in the context of developing countries. This paper presents a DT model to address this issue. Using this model, the generic factors and processes related to DT are identified, and the impact of DT is quantified. By applying the model framework to nine road projects in Nepal, the impact of DT is explored in terms of its duration and cost. The research findings highlight how various factors and processes interact with each other to create DT, and mitigate or exacerbate its impact on project performance. It is suggested that construction companies need to adopt proactive equipment management and maintenance programs to minimize the impact of DT.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410535804
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  • 23
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    Critical path determination by incorporating minimum and maximum time and distance constraints into linear scheduling (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 211-222 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: A scheduling method for determining the critical path in linear projects is presented, that takes into account maximum time and distance constraints in addition to the commonly used minimum time and distance constraints. The maximum constraints, though often present in the specifications of a project, are not considered during the planning procedure, since no method existed to enable scheduling with them. The proposed method builds on the concept of the maximum constraints and expands on the necessary background for their implementation into the schedule. The introduced critical path algorithm allows for grouping linear activities into four categories regarding their critical status and their ability to influence project duration. The method is applied to a low-pressure pipeline construction project and the results are presented.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410535813
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  • 24
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    Innovation, construction SMEs and action learning (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 230-237 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Action learning is intended to enable a group of professionals (a SET) to tackle work problems, develop solutions and reflect upon the success and failure of their actions. As part of the UK construction industry's drive to improve learning and performance, four SETs of small and medium-sized enterprises (SMEs) were established. This paper evaluates the capacity of action learning to promote innovation and use of technologies within a CIOB-funded SET located in Watford. Construction companies were unable to address real problems related to their day-to-day activities due to competition. Instead, they identified an industry-wide issue - a lack of quality recruits - and marshalled resources to provide better careers advice and promote opportunities for builders. The role of action learning in empowering construction SMEs to contribute to industry change programmes is explored.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410547586
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  • 25
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    A survey of ICT use in the Turkish construction industry (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 238-247 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: This paper assesses the awareness and use of information and communication technologies (ICT) systems within the Turkish construction industry. The findings will assist in identifying the future directions and priorities for how to use ICT as an enabler in this country. The research has been carried out via 22 semi-structured interviews with senior construction professionals within government and private organizations. It investigated the usage and applicability of current information systems and technologies. The interviews then explored the appropriateness of some of the newly emerging technologies to the industry in Turkey. The findings are reported under three categories of: ICT infrastructures and strategies, the use of information systems, and views on emerging technologies. The last item has been expanded and discussed in more detail, in the paper.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410547595
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  • 26
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    Drivers for dynamic brief development in construction (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 248-258 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Confining the development of the project brief to a certain stage hinders the interaction between the client and the designer. In addition, it inhibits the incorporation of the influential internal and external factors that may affect the project. In spite of the frequently adverse impact of change orders on project cost, time and quality, literature review and case studies showed that client organisations continue to use change orders to achieve their expectations and enhance their projects' performance principally because current construction management process instills an expectation that, change after a specified point is somehow outside the project brief rather than part of the ongoing development of that brief. This paper introduces the concept of dynamic brief development (DBD), a process that facilitates client satisfaction, meets the need to adapt to the brief developing factors for the benefit of the project and fulfils the desire to manage project change orders. In this paper, the need, aims and principles of the concept of DBD are explained and the factors driving brief development are identified. In addition, the rationale behind each factor is given and the case study sampling method is described.
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    URL: http://dx.doi.org/10.1108/09699980410547603
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    Determinants of rework in building construction projects (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 259-274 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Rework represents the unnecessary effort of redoing a process or activity that is incorrectly implemented the first time. Using a structured questionnaire survey, the causes and costs of rework in 161 Australian construction projects were identified. Respondents were invited to indicate direct and indirect rework costs that would be subsequently combined to produce a total rework cost (TRC) figure. Stepwise linear multiple regression analysis was then used to determine a model that included an optimum mixture of significant variables that contributed or lead to a reduction in TRC for the projects sampled. The research revealed that rework per se can negatively influence project safety. Client initiated changes and ineffective use of information technology by the design professionals were identified as being significant variables contributing to rework occurrence. Contrary to an earlier presupposition, design scope freezing was also identified as being a significant factor that can contribute to rework.
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    URL: http://dx.doi.org/10.1108/09699980410547612
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    Bridging the skills gap: a regionally driven strategy for resolving the construction labour market crisis (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 275-283 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Econometric forecasts indicate that the UK construction industry faces a severe skills deficit in the foreseeable future. This paper details the results of a major labour market research projects, which canvassed the opinions of over 50 industry stakeholders within the East Midlands region of the UK. Focus groups were used to elicit the collective opinions of key clients, consultants, contractors, industry bodies and employers of all sizes. The key themes and requirements discussed by the participants are used to develop a conjoined strategy for bridging the industry's skills gap at a regional level. It is argued that this package of mutually supportive measures could provide a transferable strategy for addressing skills deficiencies in other regions, particularly given the espoused government aspiration to devolve labour market planning activities to provincial forums and regional development agencies.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410547621
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    Impacts of CAD on design realization (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 284-291 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Complete and accurate design is critical for construction project success. Manifesting design intent in the constructed facility depends on coordinated design documents that are developed through design realization. This process evolves design intent from architects and engineers to contractors, through the production and review of shop drawings and other submittals. Information technology has been promoted as a tool to improve this process, but is not being fully utilized for this purpose. A case study investigates the impacts of computed aided design (CAD) on design realization. Comparative analysis between shop drawings prepared by hand and those done with CAD quantify notes, corrections and information transfer errors. Results support the hypothesis that utilizing CAD can improve design accuracy and lower project costs. Barriers to wider adoption, implications for practice and further research are discussed.
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    URL: http://dx.doi.org/10.1108/09699980410547630
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    Managing knowledge and intellectual capital for improved organizational innovations in the construction industry: an examination of critical success factors (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 301-315 
    Details
    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Innovation is viewed as a major source of competitive advantage and is perceived to be a pre-requisite for organizational success and survival. The ability to innovate depends largely on the way in which an organisation uses and exploits the resources available to it. The paper explores the importance of knowledge management (KM) and intellectual capital (IC) in organisations. It also considers the critical factors that lead to successful innovations and the role of KM and IC in this regard. The paper argues that effective management of knowledge assets involves a holistic approach to a host of factors. It is also suggested that there are a host of factors that combine in different ways to produce successful organizational innovations. It recommends that more is needed on the education and training of construction personnel and that these education and training programmes should reflect the nature of innovation and KM dimensions as very complex social processes.
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    URL: http://dx.doi.org/10.1108/09699980410558494
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    Creating, supporting and sustaining a culture of innovation (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 316-322 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Recently the industry's clients, designers and society as a whole, have begun to accept that innovation can offer key benefits in the form of financial growth and increased profits. Therefore, it is apparent that the development of a culture of innovation is of utmost importance if a business is to become universally proactive, entrepreneurial and remain successful. This owes much to the fact that the agility and ability of an organisation to respond to the changing marketplace is driven by its propensity to innovate. This paper does not attempt to resolve these problems; it merely attempts to raise awareness of the key issues relating to innovation, diffusion and the associated management of change. Moreover, it promotes the benefits afforded by developing an organizational culture of innovation. The content will be of interest to industrialists and researchers and will describe the key issues associated with product derivation, introduction and wider diffusion. Ultimately, it aims to demonstrate that creativity, the promotion of a culture for innovation, and the development of intellectual capital are issues of utmost importance in generating and maintaining a proactive and entrepreneurial organisation.
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    URL: http://dx.doi.org/10.1108/09699980410558502
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    Integrating procurement and operational innovations for construction industry development (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 323-334 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Uncertainty of eventual outcomes coupled with a reluctance to embark upon potentially long learning curves, have militated against much-needed holistic innovations in our instant-results-oriented construction industry. While sporadic initiatives towards new organizational and/or contractual arrangements have enabled incremental improvements in some scenarios, the increasing demand for step gains in construction industry performance levels evidently envisages a more solid launching pad with re-engineered paradigmatic foundations. Initial investigations suggest that the foregoing desired goals may be achieved together. Finally, a conceptual model that coherently synergises these strategies for institutional and industry development is presented and discussed.
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    URL: http://dx.doi.org/10.1108/09699980410558511
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    The innovation potential of integrated services and its utilisation through co-operation (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 335-341 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: In the last few years an increasing demand for integrated services could be recognised on the construction market. For construction firms this means that there is a wider scope for achieving advantages in competition. Based on a research project on the innovation behaviour of two Swiss contractors this paper presents the innovation potential of integrated services and the advantages and disadvantages of the present organizational structure of medium-sized contractors with respect to the usage of this potential. Moreover, possibilities for construction firms to build up and benefit from internal and external co-operation and to generate innovative constructional solutions are discussed. It is concluded that an innovative construction industry requires the ability of construction firms to co-operate.
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    URL: http://dx.doi.org/10.1108/09699980410558520
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    The role of technology transfer in innovation within small construction firms (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 342-348 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Findings were drawn from an 18 month research project involving in-depth case study and action research fieldwork with seven small construction companies to understand the role and significance of innovation for them. A key finding of the work has been the importance of the role of effective technology transfer in the innovation process. The "organizational factors of innovation" model is presented as an analytical and prescriptive tool to assist small construction firms to understand better and manage the technology transfer process. The utility and application of the model is illustrated with a case study.
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    URL: http://dx.doi.org/10.1108/09699980410558539
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    An innovative approach to identifying knowledge management problems (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 349-357 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: The promised benefits from implementing knowledge management (KM) attract an increasing number of organizations. However, many organizations, face several difficulties when designing a KM system or implementing its initiatives. These difficulties, along with some unsuccessful KM initiatives worry many organizations interested in the concept. This paper investigates the reasons for these difficulties and discusses the issues that need to be addressed to develop robust KM systems. It then introduces a systematic approach for addressing these issues at the early stages of designing a KM system. This approach was developed within the cross-sectoral learning in the virtual enterprise (CLEVER) project and supports the definition of KM problems within a business context. The approach has been encapsulated into a prototype software system to make it easier to use. The paper describes in detail the operational level of the prototype. It also discusses the potential of the developed prototype, and concludes that it represents an innovative tool for improved KM.
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    URL: http://dx.doi.org/10.1108/09699980410558548
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    Technology-based learning and the project manager (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 358-365 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Construction is a project-oriented industry that benefits from both the technical and interpersonal skills that a project manager has to offer. Increasingly, project management is viewed as being an integrated process relevant throughout the project lifecycle, which necessarily draws upon a broad range of knowledge and abilities. It is imperative that project managers, therefore, have ready access to education and training programmes that enable them to update their skills. This paper compares a new distance learning project management educational software application with a traditional multiple-media resource and a well-established postgraduate module delivered in part-time mode to establish the pedagogic effectiveness of distributed interactive multimedia. An analysis of quantitative data generated over a two-year period finds that whilst learning and confidence gains occur in all delivery modes, there is no significant difference in the academic performance of students between the traditional control and distance learning experimental groups.
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    URL: http://dx.doi.org/10.1108/09699980410558557
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    Reconciling construction innovation and standardisation on major projects (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 366-372 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: The concepts underlying innovation and standardisation presents an apparent divergence in what each strives to achieve. In the view of the authors, this has contributed in no small measure to the low take-up of standardisation within the construction sector as organisations strive to be innovative to improve on their performance and attain continuous improvement in their processes and operations as well as design solutions. The paper presents as a case, how one major public sector outfit is striving to achieve innovation within an agenda that involves a widespread adoption of standardisation. It presents the motivations for adopting an organisation-wide agenda on innovation and standardisation, identifies the elements of apparent incongruity between the concepts, and outlines how the case organisation has resolved the divergences.
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    URL: http://dx.doi.org/10.1108/09699980410558566
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    Innovative 3D-modelling for selecting and locating mobile cranes (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 373-380 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: This paper provides an overview of a recently developed system for selecting and locating mobile cranes on construction sites. The proposed system provides direct help on two fronts: cost and time savings, and improved safety arrangements. The system has a number of interesting features: a relational database designed to store the cranes' geometry-related variables and to present them using powerful graphics; a selection module supported by an algorithm designed to satisfy geometrical requirements and necessary clearances, accounting for site constraints and lift configurations; and 3D animation to facilitate the planning of crane operations. The system provides a near-optimum selection of crane lift configurations, considering available cranes. This paper focuses mainly on case examples to demonstrate and to illustrate the use and capabilities of the developed system. Two actual cases, featuring different site constraints and lift configurations, are presented. In these cases, cranes were selected and their operations planned using the developed system. The findings of the two cases are discussed and the benefits of the proposed methodology are highlighted.
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    URL: http://dx.doi.org/10.1108/09699980410558575
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    The construction sector, congestion charging and exemptions (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 386-394 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: In February 2003, London became the first city in the UK to introduce a comprehensive congestion-charging scheme, whereby road users are charged on a per day basis in order to use the road space. In response to concerted lobbying, a number of sectors and user groups have been granted exemptions from the charge. This paper explores the likely effect of congestion charging and the case for exempting construction delivery vehicles. A case study of a live construction project currently being undertaken in the city of London is used to illustrate the impact of the scheme. Based on this case example, it would seem that the impact of the scheme on construction companies has been fairly benign to date, but concerns relate to the longer term effect of charging on the future regeneration of city centres. Furthermore, it would appear that there are lessons to be learnt from the industry's apparent inability to bring to bear its collective weight to lobby for exemptions, which leaves it vulnerable to similar schemes under consideration in other cities both nationally and internationally.
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    URL: http://dx.doi.org/10.1108/09699980410570157
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    Valuing guarantees in a BOT infrastructure project (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 395-403 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Host governments often provide guarantees in build-operate-transfer (BOT) infrastructure projects to attract private sector investors. Problems arise because the governments often do not know the full extent of contingent liabilities when issuing guarantees, and because they account and record guarantee costs only when guarantees come due. This paper discusses the guarantees' financial impact from the perspectives of the government and the project sponsor. A typical Indonesian BOT toll road project is taken as the case study. Stochastic simulation using Latin Hypercube technique is applied on the cash flow model with and without guarantees. Several types of guarantees including minimum revenue guarantee, maximum interest rate guarantee, debt guarantee, tariff guarantee and minimum traffic guarantee are discussed. Simulation results reveal that guarantees can reduce risk but are not free of cost. If compared with equivalent subsidies, however, some guarantees can be more effective in lessening the extent of project risk.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410571543
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    A study on project success factors in large construction projects in Vietnam (2004)
    Oxford : Emerald
    Engineering, construction and architectural management 11 (2004), S. 404-413 
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    ISSN: 1365-232X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Architecture, Civil Engineering, Surveying
    Notes: Large construction projects are inherently complex and dynamic. A comprehensive answer on how to manage such projects successfully is difficult to provide. This paper expounds on the success factors for large construction projects in Vietnam. A survey questionnaire was used to collect data from practitioners. Factor analysis was employed to categorize these success factors perceived by 109 respondents from 42 construction-related organizations. Factor analysis uncovered that these success factors can be grouped under four categories, here titled the four COMs: comfort, competence, commitment, and communication. The result can be used as a guideline to successfully handle construction projects in Vietnam as well as in other countries, especially in the emerging economies in Asia and the rest of the world.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09699980410570166
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  • 42
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    Do multinationals standardise or localise? The cross-cultural dimensionality of product-based Web sites (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 81-94 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Despite the growing use of the Internet as an effective marketing channel, there is a lack of comprehensive research regarding multinational corporations' (MNCs') Web sites for multiple cultures. In this paper, Japanese MNCs' product-based Web sites were content-analysed, comparing the Web sites created by the same firms in domestic and external markets. In total, 150 product-based Web sites were chosen from the Japanese, Spanish and US market samples. Three explanatory variables (information content, cultural values and creative strategies) were examined on the basis of cultural dimensions and contexts. The results revealed that Japanese MNCs are likely to localise their Web sites to meet the target market culture through tailoring content and creative strategies, but also that online product presentations do not reflect target-market values. In closing, implications and future research directions are discussed.
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    URL: http://dx.doi.org/10.1108/10662240410516336
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    Personal values' influence on e-shopping attitude and behaviour (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 127-138 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: A value-attitude-behaviour model was applied to investigate the roles of personal values in e-shopping consumer behaviour. Structural equation modelling identified that personal values (self-direction values, enjoyment values and self-achievement values) were significantly related to positive attitudes toward e-shopping. Individual attitudes toward e-shopping were a direct predicator of e-shopping behaviour and mediated the relationship between personal values and behaviour. This hierarchical relationship among personal values, attitudes and behaviour may be exploited by e-tailers to position e-shops and provide a persuasive means for e-shoppers to satisfy their needs.
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    URL: http://dx.doi.org/10.1108/10662240410530844
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    Toward a diffusion model for Internet systems (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 155-166 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The world of business is being profoundly transformed by the Internet and electronic commerce. The rapid advancement of Internet technology and its applications holds promise for the expansion of business opportunities in the global digital economy. Internet systems support a world-wide broadcasting capability, a mechanism for information dissemination and a medium for electronic commerce between organizations and customers across countries. Describes research that leads to the derivation of a diffusion model of Internet systems, comprising four key dimensions: external market factors, external technical factors, internal organization factors, and internal systems factors. The intention is for this model to provide a theoretical base for further research on electronic commerce and Internet technology diffusion.
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    URL: http://dx.doi.org/10.1108/10662240410530862
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    Pricing QoS over transport networks (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 167-174 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: In recent years, a number of alternatives for service differentiation and QoS provision have been proposed and standardized in communication networks. In the case of back-bone networks the DiffServ architecture has prevailed, due to its scalability and deployment feasibility. The provisioning of differentiated services has raised the requirements for interdependent controlled resource allocation and service pricing, with particular needs for pricing mechanisms that preserve the potential and flexibility of the DiffServ framework. At the same time, such mechanisms should reflect resource usage, allocate resources efficiently, reimburse costs or maximize service provision profits and lead customers to requesting services that will maximize their revenue. Presents the key issues involved in the area of pricing DiffServ-based services and the research work carried out in this field, while at the same time outlining the basic principles that such a pricing infrastructure should obey with respect to the particularities that apply to the case of DiffServ services provision.
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    URL: http://dx.doi.org/10.1108/10662240410530871
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    Developing an integrated Web engine for online Internetworking education: a case study (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 175-192 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: An integrated Web engine (IWE) has been developed by the Internetworking program at Dalhousie University, Halifax, Canada to deliver remote learning experience to geographically remote Master's students. The University intends to increase its student base through online education, retaining the same quality of interactions as the onsite program. To this end, the IWE accommodates three technology-enabled learning environments that correlate with the three pedagogical approaches and types of onsite interaction. Discusses the e-learning metrics, pedagogical and technical considerations that influence the design and implementation of the IWE environment. The IWE uses de facto networking standards, commercial and broadband Internet connectivity to ensure real-time secure interaction with equipment and deliver lectures respectively. A four-tier role architecture, consisting of faculty, local, remote facilitators, and students, has been determined to be appropriate and adapted to maintain academic integrity and offer the same quality of interaction as the onsite program.
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    URL: http://dx.doi.org/10.1108/10662240410530880
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    Influencing the online consumer's behavior: the Web experience (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 111-126 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Addresses one of the fundamental issues of e-marketing: how to attract and win over the consumer in the highly competitive Internet marketplace. Analyses the factors affecting the online consumer's behavior and examines how e-marketers can influence the outcome of the virtual interaction and buying process by focusing their marketing efforts on elements shaping the customer's virtual experience, the Web experience. Identifying the Web experience components and understanding their role as inputs in the online customer's decision-making process are the first step in developing and delivering an attractive online presence likely to have the maximum impact on Internet users. Click-and-mortar firms delivering superior Web experience influence their physical clients' perceptions and attitudes, driving additional traffic to traditional sales outlets. Provides a contribution to the theoretical debate around the factors influencing the online consumer's behavior and outlines some noticeable similarities and differences between the traditional and virtual consumers.
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    URL: http://dx.doi.org/10.1108/10662240410530835
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    Multi-criteria decision making for e-marketplace selection (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 139-154 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Internet offers companies many opportunities to implement new business models, called e(electronic)-business in short, and to reinforce their competitiveness in the market. It is currently suggested that business-to-business commerce, which is one of the dominant segments in e-business, is going to develop around e-marketplaces. However, the new millennium has witnessed the rise and fall of many "dot.com" firms and now both the companies and the investors are extremely cautious about the performance and effectiveness of the e-marketplaces. To get more benefit from this digital marketplace, suggests the use of fuzzy logic based on multi-criteria evaluation as a superior means of improving the efficiency of the decision making for the e-marketplace selection under uncertain conditions. This evaluation approach, in which both fuzzy analytic hierarchy process and fuzzy Delphi methodologies are employed, enables one to deal with the uncertainty and vagueness from subjective perception and the experiences of humans in a group decision process and ensures a more convincing and effective decision making. Also shows the application of the approach on a real life case.
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    URL: http://dx.doi.org/10.1108/10662240410530853
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    The use of a decomposed theory of planned behavior to study Internet banking in Taiwan (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 213-223 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: With the liberalization and internalization of financial markets, in terms of the entrance of the World Trade Organization, banks in Taiwan face pressures in service quality and administrative efficiency. Predicting customers' intention to adopt Internet banking is an important issue. Attempts to understand how an individual's belief, embracing attitude, subjective norm and perceived behavioral control, can influence intention. Two versions of the model of the theory of planned behavior (TPB) - pure and decomposed - are examined and compared to the theory of reasoned action (TRA). Data are collected from approximately 425 respondents and structural equation modeling is used to analyze the responses. Results generally support TRA and TPB and provide a good fit to the data.
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    URL: http://dx.doi.org/10.1108/10662240410542643
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    At the crossroads of marketing communications and the Internet: experiences of UK advertisers (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 236-244 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The crossroads between new media (predominantly the Internet) and marketing communications is a topic of growing interest and importance. Several themes are addressed in this paper including the involvement of the advertising agency, the role and features of Web sites, the measurement of effectiveness, Internet advertising and e-commerce and the management of new media marketing communications. The author presents empirical evidence from a comprehensive study amongst UK marketers on contemporary practice, and proffers advice on best practice.
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    URL: http://dx.doi.org/10.1108/10662240410542661
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    Consumer acceptance of online banking: an extension of the technology acceptance model (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 224-235 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Advances in electronic banking technology have created novel ways of handling daily banking affairs, especially via the online banking channel. The acceptance of online banking services has been rapid in many parts of the world, and in the leading e-banking countries the number of e-banking contracts has exceeded 50 percent. Investigates online banking acceptance in the light of the traditional technology acceptance model (TAM), which is leveraged into the online environment. On the basis of a focus group interview with banking professionals, TAM literature and e-banking studies, we develop a model indicating online-banking acceptance among private banking customers in Finland. The model was tested with a survey sample (n=268). The findings of the study indicate that perceived usefulness and information on online banking on the Web site were the main factors influencing online-banking acceptance.
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    URL: http://dx.doi.org/10.1108/10662240410542652
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    Determinants of online information search: a critical review and assessment (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 245-253 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Developments in electronic technology are changing the way business is normally done. This paper investigates how Internet technology reshapes consumer behavior, specifically in online information search. While information search has been a major research stream in the consumer behavior literature, online search for product/service information is a relatively new area. This paper proposes a conceptual framework for studying the determinants of online information search. Since information search online is a precursor to online purchase, an in-depth understanding of how consumers gather information online is critical to Internet business success.
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    URL: http://dx.doi.org/10.1108/10662240410542670
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    Project-based knowledge maps: combining project mining and XML-enabled topic maps (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 254-266 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Many enterprises implement various business projects on the Internet in the global knowledge economy. The task of managing distributed and heterogeneous project knowledge is very important in increasing the knowledge assets of enterprises. Accordingly, this work presents a project-based knowledge map system to properly organize project knowledge into topic maps, from which users can obtain in-depth concepts to facilitate further project development. A two-phase data mining approach involving the ISO/ISEC 13250 topic maps and Extensible Markup Language (XML) is used to establish the proposed system, which can determine knowledge patterns from previous projects and transform these patterns into a navigable knowledge map. The map can help users to locate required information and also offers subject-related information easily and rapidly over the Internet.
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    URL: http://dx.doi.org/10.1108/10662240410542689
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    The theory of planned behavior and Internet purchasing (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 198-212 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Several opinion polls have found that many consumers resist making purchases via the Internet because of their concerns about the privacy of the personal information they provide to Internet merchants. Using the theory of planned behavior as its basis, this study investigated the relationships among beliefs about Internet privacy and trustworthiness, along with beliefs about perceived behavioral control and the expectations of important others, and online purchasing behavior. Data were collected from 193 college students. Analysis of the data indicates that beliefs about trustworthiness positively affect attitudes toward buying online, which in turn positively affect purchasing behavior. Beliefs about self-efficacy regarding purchasing positively affect perceived behavioral control, which in turn affects online purchasing behavior. In short, respondents who believed in the trustworthiness of the Internet and in their own abilities to buy online were more likely to make Internet purchases than were those without such beliefs.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410542634
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    E-volution of a supply chain: cases and best practices (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 274-283 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Supply chain management (SCM) is an integrating philosophy to manage the total flow of materials, information and finance from supplier to ultimate customer. The goal of SCM is to meet the needs of the final consumer by supplying the right product at the right place, time and price. Companies use SCM as a way to meet the competitive challenges of today's business environment. The focus of SCM has shifted from engineering efficient functional processes to the co-ordination of activities in a supply chain network. The aim of this paper is to examine the stages in the evolution of the supply chain to an electronic supply chain. To illustrate and support the types of evolutionary progress involved, best practices and case studies are provided and analysed.
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    URL: http://dx.doi.org/10.1108/10662240410555298
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    A practical evaluation of Web analytics (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 284-293 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: E-commerce has resulted in organisations investing significant resources in online strategies to extend business processes on to the World Wide Web. Traditional methods of measuring Web usage fall short of the richness of data required for the effective evaluation of such strategies. Web analytics are an approach that may meet organisational demand for effective evaluation of online strategies. A case study of Web analytics usage in a large multinational airline company demonstrates an application of the theory to a practical context with a company that invests significant resources in their Web strategies. The attitudes of company individuals toward the evaluation of Web strategy and the value of the approach are shown through a survey of key employees. This work demonstrates the potential value of Web analytics and also highlights problems in promoting an awareness of Web analytics and how it can be applied to corporate goals.
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    URL: http://dx.doi.org/10.1108/10662240410555306
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    Explaining perceived performance of the World Wide Web: uncertainty and the task-technology fit model (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 294-310 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The performance of the World Wide Web is evaluated as an information resource in a specific information domain. The theoretical framework underpinning this approach recognises the contribution of information-seeking behaviour from the discipline of information science and models of information systems success from the discipline of information systems in explaining World Wide Web usage as an information resource. A model integrating the construct of uncertainty and the task-technology fit model is presented. A questionnaire-based empirical study is used to test this integrated approach. Our results confirm that richer models representing the broad context of World Wide Web usage are required to evaluate usage of the World Wide Web as an information resource. Usage for travel tasks, uncertainty reduction, the Web as an information resource, and mediation all have a significant impact on users' perception of performance, explaining 46 per cent of the variance.
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    URL: http://dx.doi.org/10.1108/10662240410555315
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    Internet research: privacy, ethics and alienation: an open source approach (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 323-332 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper examines some of the ethical problems involved in undertaking Internet research and draws on historical accounts as well as contemporary studies to offer an analysis of the issues raised. It argues that privacy is a misleading and confusing concept to apply to the Internet, and that the concept of non-alienation is more resourceful in addressing the many ethical issues surrounding Internet research. Using this as a basis, the paper then investigates the Free/Libre and Open Source research model and argues for the principles of "open source ethics" in researching the online world, which includes a participatory and democratic research method.
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    URL: http://dx.doi.org/10.1108/10662240410555333
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    Franchising and the Internet: an exploratory study of franchisor Web sites (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 311-322 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper explores the impact that electronic commerce is beginning to have on franchising, with the objective of discovering how franchisors are utilising their Web sites. Results are presented from a survey of franchisor Web sites illustrating what content and features are being made available online. The analysis of franchise Web sites indicates that most franchisors use them for marketing purposes and to provide information. However, a significant number provide a fully developed electronic commerce site accepting both online orders and payments. The results of the study should help to significantly inform debate on this subject and serve as a starting-point for further research into the impact of electronic commerce, and more generally Internet technologies, on the franchising growth strategy.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410555324
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    Efficient resource discovery in grids and P2P networks (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 339-346 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Presents a new model for resource discovery in grids and peer-to-peer networks designed to utilise efficiently small numbers of messages for query processing and building of the network. Outlines and evaluates the model through a theoretical comparison with other resource discovery systems and a mathematical analysis of the number of messages utilised in contrast with Chord, a distributed hash table. Shows that through careful setting of parameter values the model is able to provide responses to queries and node addition in fewer messages than Chord. The model is shown to have significant benefits over other peer-to-peer networks reviewed. Uses a case study to show the applicability of the model as a methodology for building resource discovery systems in peer-to-peer networks using different underlying structures. Shows a promising new method of creating a resource discovery system by building a timeline structure on demand, which will be of interest to both researchers and system implementers in the fields of grid computing, peer-to-peer networks and distributed resource discovery in general.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566926
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    Mechanisms for controlling access in the global grid environment (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 347-352 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Grid is widely seen as the next generation Internet. Aims to share dynamic collections of individuals, institutions and resources by providing consistent, easy and inexpensive access to high-end computational capabilities. Studies Grid security and specifically users' access control. It has been proved that the viability of these heterogeneous environments is highly dependent on their security design. Solutions trying to address all aspects of security were proposed by most existing Grid projects and collaborations; however the results were not always satisfactory. Reviews some of the most widely-accepted security solutions, and collects the most efficient. Emphasizes access control procedures and the solutions addressing authentication and authorization issues. Identifies the most successful security schemes implemented and illustrates their effectiveness. Collects these mechanisms to form the backbone of a security mechanism, addressing authentication and authorization Grid-specific problems. The proposed schemes can constitute the backbone of an effective Grid security architecture.
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    URL: http://dx.doi.org/10.1108/10662240410566935
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    Non-business use of the WWW in three Western Australian organisations (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 353-359 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper is an outline of findings from a research project investigating the non-business use of the World Wide Web in organisations. The study uncovered high non-business usage in the selected organisations. Pornography and other traditionally identified risks were found to be largely non-issues. MP3 and other streaming media and potential copyright infringement were found to be problematic. All organisations had end-users displaying behaviours indicating significant, deliberate misuse that often used a variety of covert techniques to hide their actions.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566944
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    PIDS: a privacy intrusion detection system (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 360-365 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: It is well-known that the primary threat against misuse of private data about individuals is present within the organisation; proposes a system that uses intrusion detection system (IDS) technologies to help safeguard such private information. Current IDSs attempt to detect intrusions on a low level whereas the proposed privacy IDS (PIDS) attempts to detect intrusions on a higher level. Contains information about information privacy and privacy-enhancing technologies, the role that a current IDS could play in a privacy system, and a framework for a privacy IDS. The system works by identifying anomalous behaviour and reacts by throttling access to the data and/or issuing reports. It is assumed that the private information is stored in a central networked repository. Uses the proposed PIDS on the border between this repository and the rest of the organisation to identify attempts to misuse such information. A practical prototype of the system needs to be implemented in order to determine and test the practical feasibility of the system. Provides a source of information and guidelines on how to implement a privacy IDS based on existing IDSs.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566953
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    Web services: measuring practitioner attitude (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 366-371 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Distributed computing architecture has been around for a while, but not all of its benefits could be leveraged due to issues such as inter-operability, industry standards and cost efficiency that could provide agility and transparency to the business process integration. Web services offer a cross platform solution that provides a wrapper around any business object and exposes it over the Internet as service. Web services typically work outside of private networks, offering developers a non-proprietary route to their solutions. The growth of this technology is imminent; however, there are various factors that could impact its adoption rate. This paper provides an in-depth analysis of various factors that could affect adoption rate of this new technology by the industry. Various advantages, pitfalls and future implications of this technology are considered with reference to a practitioner survey conducted to establish the main concerns effecting adoption rate of Web services.
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    URL: http://dx.doi.org/10.1108/10662240410566962
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    Using the Web Graph to influence application behaviour (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 372-378 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Web's link structure (termed the Web Graph) is a richly connected set of Web pages. Current applications use this graph for indexing and information retrieval purposes. In contrast the relationship between Web Graph and application is reversed by letting the structure of the Web Graph influence the behaviour of an application. Presents a novel Web crawling agent, AlienBot, the output of which is orthogonally coupled to the enemy generation strategy of a computer game. The Web Graph guides AlienBot, causing it to generate a stochastic process. Shows the effectiveness of such unorthodox coupling to both the playability of the game and the heuristics of the Web crawler. In addition, presents the results of the sample of Web pages collected by the crawling process. In particular, shows: how AlienBot was able to identify the power law inherent in the link structure of the Web; that 61.74 per cent of Web pages use some form of scripting technology; that the size of the Web can be estimated at just over 5.2 billion pages; and that less than 7 per cent of Web pages fully comply with some variant of (X)HTML.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566971
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    Multi-dimensional-personalisation for location and interest-based recommendation (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 379-385 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: During the dot com era the word "personalisation" was a hot buzzword. With the fall of the dot com companies the topic has lost momentum. As the killer application for UMTS has yet to be identified, the concept of multi-dimensional-personalisation (MDP) could be a candidate. Using this approach, a recommendation of online content, as well as offline events, can be offered to the user based on their known interests and current location. Instead of having to request this information, the new service concept would proactively provide the information and services - with the consequence that the right information or service could therefore be offered at the right place, at the right time. Following an overview of the literature, the paper proposes a new approach for MDP, and shows how it extends the existing implementations.
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    URL: http://dx.doi.org/10.1108/10662240410566980
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    The four slates of educational experiences (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 14-17 
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    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Proposes that simulations teach timing and balance which is not possible to teach in a traditional manner through classrooms, books or films. States that these can be used to increase the power of the organization if they are used correctly. Proceeds to explain four stages, or slates of simulation deployment used today. Concludes that although simulations take more work, they result in exponentially better results.
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    URL: http://dx.doi.org/10.1108/10748120410540445
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    Making visible: using simulation and game environments across disciplines (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 22-25 
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    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Simulation and game environments exemplify effective pedagogical principles; enable students to manipulate concepts, principles, systems and variables; and are applicable to curricula across academic disciplines. Illustrative examples of simulations and games used for instruction by government, industry and academia are provided.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120410540463
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    Cyborg dreams: from ergodics to electracy (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 36-40 
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    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: This paper speculatively explores some of wider ramifications of introducing computer-based media into the academy, both as a teaching tool and as a type of media for study in its own right. It focuses on the experience of computer-induced liminal space and some of the psychological affects that result, including q-phasing and attention-deficit-type behaviour, and ponders what affect they have on learners. The paper postulates that use of this media may result in a new for of computer-based literacy, which Ulmer has called electracy. Such questions have broader implications for concepts of humanity and culture which the paper points towards.
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    URL: http://dx.doi.org/10.1108/10748120410540490
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    Proposal for educational software development sites: an open source tool to create the learning software we need (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 41-44 
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    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Argues that to get educational software that is state-of-the-art along all dimensions, works together, and is free to users, one must involve the "world mind" and open source software. Proposes a model whereby colleges and universities each take charge of certain areas of learning, searching for the best developments, and writing new tools, which are then shared among all sites. Offers an example in the area of educational games, and suggests a way to get started.
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    URL: http://dx.doi.org/10.1108/10748120410699585
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    Review of three books by university presidents (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 59-65 
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    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Presidential books vary in range and scope. They include memoirs, collections of essays on common or similar themes, topical and exploratory books that examine a single topic and collections of speeches and essays prepared for different audiences. The three books reviewed represent two of these types, and exemplify the effectiveness of each. The books are critiqued and a summary of each is provided.
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    URL: http://dx.doi.org/10.1108/10748120410544135
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    The Secular Revolution: Power, Interests, and Conflict in the Secularization of American Public Life (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 66-73 
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    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: The Secular Revolution is an examination of the means by which the university as an institution enabled the secularization of America. From a dominant Protestant establishment in the mid-1800s, science, psychology, law, journalism, medicine and biology authorized the secular revolution. A rising capitalism, a continuing immigrant population increasing the power of cities, also played important roles in this radical shift. Beyond analysis, the problem of this book is strategic, attempting virtually to undo the secular revolution, and to return America to its rightful scientific, political, and religious form.
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    URL: http://dx.doi.org/10.1108/10748120410544144
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    The Age of Learning: Education and the Knowledge Society (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 79-82 
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    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: This 230 page edited book attempts to capture the ethos of the age of learning and analyze its features. It questions its ethics from a variety of academic perspectives and discusses how the learning society actually functions. Traditional views are seen threatened, as education becomes a commodity. Education and learning are seen intertwined with global capitalism, and government policies and practices are increasingly viewed as treating learning as an investment, resulting in employability and work. A learning society emerges as one of the products.
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    URL: http://dx.doi.org/10.1108/10748120410544162
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    Spinning the Semantic Web (2004)
    Bradford : Emerald
    On the horizon 12 (2004), S. 74-78 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: From the quiet new born days of early 1990s, the World Wide Web has had an exponential growth in the last decade or so. From the original goal of sharing research resources, Web today portrays a virtual world spanning from research to entertainment and e-commerce. This growth has necessitated substantial changes in the Web model. From the purely syntactic and relatively static framework of HTML, we have moved through DHTML and XML incorporating dynamicity and extensibility, and are now en route semantic frameworks starting with RDF. These allow Web documents to be comprehensible to machines (and not just to humans) allowing software agents to access and process such information on the Web. This leads us to semantic Web, and thus to a generation of Web applications based on Web services, adaptive content delivery, etc. Spinning the Semantic Web is based on papers presented in a seminar in Germany in 2000, and sketches the vario elements of semantic Web, the issues in realising it as well as some visions of the future. The stimulating forward to the book by Tim Berners-Lee, recently Knighted and widely regarded as the father of the Web, portrays his vision of semantic Web. The chapters explore specific issues such as ontologies, schema languages, annotations, applications, etc. The chapters are largely unorganised and presented without any cross-linking and most chapters use a fair amount of domain jargon. The book will be of value to those seriously interested in the field.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120410544153
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    The relationships among perceived quality, perceived risk and perceived product value (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 156-167 
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    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Perceived value is an extremely important concept in marketing and many authors have dealt with it in recent years. In Slovenia perceived value of product is a rather neglected aspect of the research. Moreover, nobody has empirically researched the impact of individual factors on perceived value of a product. The researched target group was students - the fastest growing segment among the users of mobile phones in Slovenia. In their research the authors focused on two of the perceived value impact factors: perceived product quality and perceived risk. Based on literature and our own findings, their main researched objective was to design the model of relationships among perceived value, perceived quality and perceived risk. After the model had been tested with the method of structural equation modeling (LISREL 8.0), the authors found that statistically significant relationships (positive and negative, direct and indirect) among the concepts researched exist.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410538050
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    Dimensionalising on- and offline brands' composite equity (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 168-179 
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    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper approaches the subject of brand equity measurement on and offline. The existing body of research knowledge on brand equity measurement has derived from classical contexts; however, the majority of today's brands prosper simultaneously online and offline. Since branding on the Web needs to address the unique characteristics of computer-mediated environments, it was posited that classical measures of brand equity were inadequate for this category of brands. Aaker's guidelines for building a brand equity measurement system were thus followed and his brand equity ten was employed as a point of departure. The main challenge was complementing traditional measures of brand equity with new measures pertinent to the Web. Following 16 semi-structured interviews with experts, ten additional measures were identified.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410538069
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    Prospecting for valuable evidence: why scholarly research can be a goldmine for managers (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 27-33 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: States the top reason why managers should take notice of scholarly research is because actions based on sound evidence beat those based on suspect intuition every time. Posits that even academic research at its best is perhaps not that much of a better alternative to guru's fads and fantasies.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410511390
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    Making M&A pay: lessons from the world's most successful acquirers (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 5-14 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: As the global economy starts to perk up, interest in mergers and acquisitions is once again building. Now is the time to confront the paradox at the heart of M&A. Although study after study has shown that most deals destroy value for the acquirer's shareholders, why do companies proceed with M&A deals? Why does hope triumph over experience? Because, if certain fundamental rules are followed, M&A can create substantial value for the acquirer's shareholders. This article shows that every industry has acquisitive exemplars and describes how they extract value from acquisitions for their shareholders. Acquisitive exemplars view M&A as a means to a strategic end, rather than an end in itself. They adopt five decision biases: Set the balance between organic and M&A-led growth in your corporate agenda, according to the maturity and dynamics of your industry. Challenge the level of acquisitiveness in your business unit's agendas, and make sure they are aligned with the dynamics of the industry. If the growth strategy needs to be biased toward acquisition, challenge your business at the both corporate and business unit level on the nature of these acquisitions. Develop the key M&A capabilities needed for success in your industry or market segment. Develop a fully accountable process and appoint fully accountable people to integrate your M&A decisions with strategy formulation and performance monitoring.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410511372
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    Managing a growth culture: how CEOs can initiate and monitor a successful growth-project culture (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 34-42 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Today, all companies are more dependent than ever on projects for growth; that is how innovations begin and are implemented. The problem is deciding, in an uncertain environment, which projects are truly the high values ones and which ones need to be cancelled. This article offers a project management methodology as a solution. The three key premises: (1) successful management of your business' project portfolio largely determines its ability to innovate and grow; (2) using an integrated analysis of the projects as a portfolio will better align them to the company's strategic intent, promote agility to adapt to changing business conditions, redirect resources to higher-value opportunities, and build improved capabilities; (3) adoption of three innovative practices to change the project management culture will manifest numerous performance improvements.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410511408
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    The agenda for redefining corporate purpose: five key executive actions (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 21-26 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In the post-Enron/WorldCom/Tyco environment of public distrust and tightening regulation, corporations must proactively work to regain public trust. In this skeptical environment, they must do more to reflect the fact that corporate legitimacy depends on public acceptance. The new wave of legislation and regulation can achieve only limited results. What is needed is a more radical rethinking, by corporations themselves, of their true role and purpose in society. Restating corporate purpose in terms of social needs rather than solely of maximizing profit is the surest way to be distinguished from the competition, to regain public trust, and to ultimately increase stakeholder (not merely shareowner) value. To ensure the success of this reformation the agenda for executive action must address five key points: (1) develop consensus on a revised statement of corporate purpose and values; (2) clarify the role of profit in the business equation; (3) articulate and communicate the distinctions between the old purpose, values and behaviors and the new; (4) set a strong personal example; and (5) revise the management measurement and reward system.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410511381
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    Reducing M&A risk through improved due diligence (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 12-19 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Making an M&A deal "work" is one of the hardest tasks in business. A handful of best practices can reduce the risk and give the deal a fighting chance. The inherent danger in due diligence is not that companies fail to do it, but that they fail to do it well. The deals that are being struck today are far riskier than those of the 1990s. Four "best practices" separate the winners from the losers in the M&A playoffs. Call on the experts (internal and external) who have experience in helping companies identify and realize cost and revenue synergies. Trust but verify. Focus on what matters - such as: create an aggressive market penetration strategy; devise an innovative plan for product launches; realign the sales force; rationalize the supply chain network and IT applications and create a shared services organization. Identify the high priority, complex initiatives, determine the associated risks and craft risk mitigation plans. Orchestrate the unveiling - smart acquirers know that analysts react more favorably to an announcement of an acquisition if it is followed up with a cogent discussion about the acquirer's high priority integration initiatives, key risk factors and risk mitigation plans (including timing of each).
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410525089
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    Making brand equity a key factor in M&A decision-making (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 20-27 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Brand is a strategic asset that should be managed. This is an increasingly important issue for businesses that favor or have favored acquisition-based growth strategies. To ensure optimal strategic value from the brands they are buying and selling, just calculating brand value does not suffice. They need a process for integrating brand and corporate finance M&A practices and for determining how to brand the acquired company and how to manage the migration of the brand to the new company. The imperative is to ensure that customers remain happy and loyal to the brand. This article offers a guide to equip acquiring companies with a framework for incorporating brand evaluation and brand strategy into the M&A transaction process. It helps non-marketers and marketers alike better understand how to conduct marketing due diligence before the deal; think about brand strategy in the context of a portfolio; establish brand migration plans to help maximize the value of brand in the deal.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410525098
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    Modeling how their business really works prepares managers for sudden change (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 28-35 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: "Chemcor", a mid-sized specialty chemicals firm must balance the disciplining effects of planning against the need for innovative and adaptive action. The top corporate strategy officer at Chemcor resolved to help three company divisions work towards finding a way. To complement the planned strategy development process, separate workshops were held for the strategists and senior managers at each of the organization's three divisions. Built around a radical new technique for analyzing an organization's identity, landscape and deepest interests in the face of a variety of potential situations, these workshops were intended to help managers learn to continuously assess their organization's strategic situation in real time. Called "Real Time Strategy", the workshops encourage a thorough conversation about issues of identity and strategy using a technique called LEGO Serious Play®. The representation of their strategic situation made from Lego construction materials that the Chemcor managers built in the real time strategy workshop enabled them to have a profitable conversation about how their business model would work in variety of different potential situations. In sum, the workshop encouraged senior managers to cultivate their ability to adapt rather than to only implement the plan.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410525106
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    IBM's strategy - melding strategy and branding (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 44-48 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: When operations are consolidated to simplify product lines and to gain efficiencies in practices and marketing, can the brand identities also be consolidated? This was the question that IBM PC Division marketers faced. This article explores their approach to answering it. Key factors addressed by the team tasked with this project, included: value is moving beyond just providing products to providing value that improves the customer's business; branding and business strategy are inextricably linked; and look for opportunity out of adversity. This was the chance to meld several disparate brands into a family. Strategically this reenergized IBM in the personal computer space and enabled them to send a new message to the marketplace. Tactically this improved marketing communications efficiency because the investment supported a single message and family of offerings.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410525225
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    Partnering with the customer (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 10-13 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: With their new theory about the coming revolution in value creation, C.K. Prahalad and his new collaborator, Venkat Ramaswamy, seek to go further than they or other strategy writers have gone. In their new book The Future of Competition (Harvard Business School Press, 2004), they aim to shift our whole business paradigm, or "dominant logic", by impelling us to rethink the very nature of competition as we have come to know it. The fundamental idea in The Future of Competition is that in the business world of tomorrow, value will be interactively co-created by companies and consumers, rather than merely exchanged between them. The emergence of more connected, informed and active consumers is transforming the company-consumer relationship. We are moving from a world in which our view of value creation is company-centric and product/service focused to one that will be more consumer-centric and experience focused. The transition will not happen overnight, but the implications are enormous, and already visible to those who know where to look.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410535709
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    A simple M&A model for all seasons (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 18-24 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: To discern what makes some acquirers more successful than others, Bain & Co. performed a 15-year longitudinal study of 1,600+ companies in the US, the UK, France, Germany, Italy and Japan doing 11,000+ deals plus interviews with senior executives. Bain's analysis of the companies that succeed at deal making and integration shows that they share some key practices which can be boiled down to this simple playbook: get into the game in good times and bad. If you're not doing deals, your odds of outperforming go down relative to your competitors that buy steadily. Do not try to time the market. Start small. Cut your teeth on smaller, lower-risk deals before you try the big ones. Build your team and your expertise in an environment where mistakes will have the least impact. Create a core deal team. Set up a standing team that will keep gaining transactional experience and will not be subject to much turnover. Pull the line in early. Ensure that line managers buy into the deal and that they know what they're buying. After all, the operators are the ones who will have to integrate the acquisition and make it a success. Chill deal fever. To cool down deal fever, insist on high-level approvals for deals or set up the compensation system to tie rewards to the long-term success of the business, rather than deal completion. Most important, set a walk-away price and be prepared to walk away from a deal that doesn't meet your high standards.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410557624
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    What's the board's role in strategy development?: Why you need to redesign your board of directors - an interview with Jay Lorsch (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 34-37 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This noted authority on board practices believes that the root cause of board oversight failure lies in the inadequate attention given to the way each board is designed to handle its responsibilities. He outlines a reform agenda. A more active role means that directors will be challenged to understand increasingly complex business operations and finances. The first action needed is to get management and the board mutually to agree on what the financial and competitive goals of the company are. Second, the board needs to be clear on its role. Even though the spectrum of diligent oversight ranges from active participant to passive observer, the board needs to ask answer key questions: What decisions are the board going to make? What decisions need to be left to management? How much oversight is necessary or appropriate? What activities or programs is the board going to monitor?
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410557642
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    How to grow, no matter what: S&L interviews Michael Treacy (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 4-10 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article provides insights on how organizations can succeed when managers make organic growth a paramount focus of their organization. Consultant and author Michael Treacy strongly believes that many organizations, not just a few industry leaders, can achieve double-digit growth year after year, if they become as disciplined about growth as they are about cost-cutting. From his research on the growth strategies of more than 130 companies, Treacy found that those with the fastest and most profitable growth took disciplined approaches to tapping five fundamental sources of revenue: retention of existing customers; market share gains; market positioning; penetration of adjacent markets; and investments in new lines of business. To create a strategy for double-digit growth, management needs to begin by adopting a common language system based on the five disciplines of growth. To build the capability to execute that strategy, management needs to develop both the talent for growth and a management control system that tells them where they are, what the potential for growth is, where the gaps are and what the action steps are. Combining the two, managers have an agreed upon language system and the talent, information and controls to make growth happen.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410568857
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    What's the board's role in strategy development?: A strategic reference framework for the board (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 38-44 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Advice for senior management and board members on how to properly assess the future value creation potential of the company through strategic plans and initiatives. The number and variety of complex strategic maneuvers - such as, outsourcing, off-shoring, supply chain pooling, contract manufacturing, co-developing, co-branding, co-marketing, licensing and joint ventures - strains the existing strategic corporate governance processes at most firms. The risks of these long-term initiatives cannot be captured in quarterly performance data. Corporate governance would be made more effective by defining explicit ways the board could use to evaluate new strategic opportunities and new sources of business risk. An innovative but practical solution is to create a strategic reference framework for the businesses segments. Executives and boards would turn to the framework to quickly evaluate strategic initiatives and assess strategic business risk in much the same way as they use financial reference frameworks to evaluate financial performance.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410557651
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    Exploring the strategic risk frontier (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 11-19 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article urges executives to expand their view of risk. Instead of just defending against bad risk events, leading companies define and anticipate the upside risks that, when well managed, can deliver the maximum rewards. The discipline of strategic risk management allows firms to raise their growth potential in addition to reducing their economic volatility. The author shows executives how to avoid the biggest risk of all - not taking the right growth risks for the business. Businesses today are exposed to greater risks across the board, ranging from political risks to product liability and environmental hazard risks. There also are a set of strategic risks that have become increasingly disruptive. These include not just the obvious high-probability risks that a new ad campaign or new product launch will fail, but other less-obvious risks as well in areas such as technology and customer needs. Failure to anticipate and manage this spectrum of strategic risks can expose a company to dramatic decreases in shareholder value and severe swings in stock prices. In today's risk-intense environment, firms must manage their economic and risk profiles more actively. The goal is not to eradicate risk, but to deliver the maximum reward for an acceptable level of risk. The author addresses some of the most important forms of strategic risk and the countermeasures that can be used to address them.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410568866
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    Outsourcing strategies: opportunities and risks (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 20-25 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Managers in developed countries are increasingly interested in outsourcing as a potential source of competitiveness and value creation. There has been a growing awareness of the potential of outsourcing to support a range of strategies beyond that of lower cost. This article makes corporate strategists familiar with four of the most promising opportunities for using outsourcing strategies - focus, scale without mass, disruptive innovation and strategic repositioning. While assessing the potential of these opportunities in specific corporate situations, strategists also need to look at two of the most significant associated risks - the risk of losing skills that could be key to competing in the future, and the risk of turning to outsourcing at the wrong stage in an industry's evolution. The article widens managers' views of the strategic alternatives that outsourcing can be used to support, while making managers aware of the main risks to be weighed in the balance. Case examples of companies that have successfully attempted the four types of outsourcing are examined.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410568875
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    Case study: Outsourcing enables American startup to enter Japanese funeral services industry (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 37-41 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: American business models have been used as levers to open many industries in Japan to participation by foreign firms, from toy retailing to fast food restaurants and from consumer banking to direct selling of computers. This case describes the efforts of All Nations Society to apply an American approach to outsourcing, pricing, and service bundling in the very traditional industry of funeral services so as to create a competitive advantage for itself against companies that practice opaque pricing and have high overheads.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410568901
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    Outsourcing as a strategy for driving transformation (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 26-31 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article demonstrates how a few leading edge companies have successfully implemented an outsourcing strategy to drive radical change and enterprise transformation. A strategy of transformational outsourcing seeks a rapid, sustainable, step-change improvement in enterprise-level performance. When should firms consider transformational outsourcing as a strategic option or imperative? Accenture research highlights at least four contingencies - for scaling up rapidly, for removing the constraints to break-through growth, for catalyzing broad cultural change, and for radical renewal. A case study shows how by outsourcing their entire maintenance staff, the senior leadership at a large New Zealand pulp and paper mill initiated a two-phase project to first reduce their workforce and then set the stage for a company-wide change in their relationship with their unions. In "phase 1," instead of continuing to battle with their heavily unionized maintenance workforce, mill management partnered with a global maintenance services provider that will take over the function. The deal set the stage for "phase 2," during which the firm switched many of its other workers from hourly to salaried status. As a result the mill has taken a giant step forward in productivity, cost structure, and flexibility.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410568884
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    Lost in migration: offshore need not mean outsourced (2004)
    Bradford : Emerald
    Strategy & leadership 32 (2004), S. 32-36 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Too often large corporations assume that migrating operations offshore requires outsourcing them to another company. Global outsourcing is not always a better alternative to going it alone offshore or teaming up with a partner overseas. On the contrary, companies that set up their own operations in low-cost regions increasingly generate returns comparable to or higher than companies that outsource. What's more, the delivery risk of putting a viable operation in place may actually be lower than that of outsourcing. Often there are sound strategic, operational and economic arguments for going offshore yourself and retaining at least partial control and/or ownership of operations. The key challenge to making the right move is to separate the decision to offshore from the decision to outsource. Based on our experience with a number of multinationals that have faced this choice, we believe that managers must first decide which operations to shift offshore, and then identify the most effective means of taking action - for example, to own those operations outright, outsource them or set up something in between, like a joint venture. Only after rigorously evaluating alternative offshoring business models and understanding the true end-to-end economics of each alternative will managers arrive at the best answer for increasing their companies' long-term value. As offshoring has flourished, it has also become more manageable. The political and regulatory environments of host countries have eased considerably (most notably in India). At the same time, the flexibility and skill-level of local labor markets have increased without losing cost competitiveness (again, India stands out). Finally, shareholders and lenders have become less nervous about major investments in remote emerging markets. This article reexamines the alternatives between outsourcing and offshoring and shows executives how to make better decisions about moving operations to lower-cost countries.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570410568893
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    Exploring consumer experiences with a service brand (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 257-268 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The commercial importance of services has been realised in recent times and the importance of research to understand service brands and their meaning for consumers is a growing priority. This study focuses on consumer based perceptions of brand associations of a service brand, attitudes toward and intention to use the branded service via qualitative and quantitative methods. The results indicate a number of key dimensions that are important for consumers of services such as core service, experience with brand, self-image congruency, feelings, servicescape and interpersonal service, publicity, advertising, price and brand. However, in this study country of origin and word of mouth were not significant. Largely, the findings indicated that service brand associations influence brand attitude and attitude and associations influence intention to use a service brand.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410546961
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    Own labels choice criteria and perceived characteristics in Greece and Scotland: factors influencing the willingness to buy (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 228-241 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The growth of own label brands of products offered by supermarket chains is changing the "rules of the game" when managing fast moving consumer good products. A lot is written on the development of these brands and the consumers' behaviour in regions where their use is widely spread, but not in other markets. This paper compared the importance of choice criteria when purchasing own label and national brands and the perceived characteristics of the products carrying store and manufacturer brands in two regions of the European Union where the development of own label brands is at a different stage, Greece and Scotland. The results indicate that own label and manufacturer brands have an overall different positioning; Greeks are less familiar with own label products and assess them somewhat differently than the Scots, while several own label related attributes may be good predictors of the loyalty to the supermarket.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410546943
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    An examination of pricing accuracy at retail stores that use scanners (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 269-278 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This study examined the pricing accuracy at retail stores using scanners. Reports from weights and measures inspectors in nine states were analyzed over a four-year period. Findings are reported on the number of pricing errors, the number and percentage of overcharges, and the number and percentage of undercharges. The results revealed an error rate of 3.86 percent. Undercharges represented 2.21 percent of the total errors, while overcharges represented 1.65 percent. In addition, the research found that error rates declined over the four-year period. The implications of these findings for retailers and consumers are discussed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410546970
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    Using positioning models to measure and manage brand uncertainty (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 294-302 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Managers often use positioning models to understand the perceptual structure of markets and make strategic plans. The objective of this paper is to improve strategic planning by suggesting how positioning models can be used to understand, measure, and manage brand uncertainty. A theoretical framework is developed by unifying the results of studies conducted in several disciplines and this framework is used to document the effects of brand uncertainty on brand perceptions and performance. An experiment that empirically establishes the utility of Multiscale in measuring brand uncertainty is designed and conducted. Its results are favorable. A consideration of the limitations of conventional positioning methods leads to the conclusion that, for marketplaces where brand uncertainty exists, such methods provide erroneous and incomplete information. Ways are suggested in which the information provided by Multiscale can be used to improve the breadth and quality of marketing plans.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410554386
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  • 99
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    Do high prices signal high quality? A theoretical model and empirical results (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 279-288 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper has three objectives. First, we develop an equilibrium pricing model in which consumers have incomplete information about both product qualities and prices. Specifically, manufacturers can use high prices to signal high quality to uninformed consumers. Furthermore, prices of any given brand can vary geographically across retail outlets. We show that previous models are special cases of our model. Specifically, the hedonic regression model assumes that consumers have full information about all product qualities and prices. Second, we propose a methodology for testing price-signaling models. Third, we test our model using data from consumer reports for several consumer durable and nondurable products. The results show that firms use prices to signal quality, regardless of whether they market durable or nondurable products. The results do not support the popular theory that markets for experience goods are more efficient than those for search goods. Finally, our model outperforms the standard hedonic regression model for four of the five product categories analyzed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410546989
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  • 100
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    Electronic Resource
    Assessing the impact of a very successful price promotion on brand, category and competitor sales (2004)
    Bingley : Emerald
    The @journal of product & brand management 13 (2004), S. 303-314 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Many studies have examined the short-term and long-term effects of price promotions. This study adds to previous research by examining, in some depth, the effects of a massively successful price promotion in a consumer goods category. This study sought to determine if this large price promotion had any: longer-term effect on brand volume; short-term effect on total category volume for the retailer; short-term effect on competing retailers; and longer-term effect on category sales for the retailer that ran the promotion. The results showed that this promotion did not have any longer-term (positive or negative) effect on the brand, but it did expand the total category for the retailer, albeit temporarily. Sales dropped slightly for one competing retailer at the time of the promotion, but not for the other two retailers in the market. Finally, the study found that the promotion was followed by a decline in total category volume for the retailer, suggesting some degree of purchase acceleration or stockpiling by consumers. The results suggest that the longer-term negative effect on category volume cancelled out approximately two thirds of the gains of the price promotion to the retailer.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610420410554395
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