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  • Emerald  (2.832)
  • International Union of Crystallography (IUCr)
  • American Meteorological Society
  • 1995-1999  (5.766)
  • 1997  (5.766)
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  • 1995-1999  (5.766)
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  • 1
    Digitale Medien
    Digitale Medien
    Balance or bias? Information selection for the researcher (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 53-58 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Argues that the growing availability of information, especially from electronic sources, offers both potential and problems for the researcher. Increasingly, information has become a commodity, commissioned for a specific purpose and shaped to fit the needs of the commissioner. It follows that user requirements will dictate not just the research remit (what information to collect) but also the selection criteria (why the information is needed). Establishing why information is needed is an integral step in deciding on the particular focus or slant that any search strategy, and subsequent information analysis, must take. A comprehensive, or indeed a balanced, collection of information may be neither necessary nor desirable. End-users may only require information that will support their information need. Choice of information sources will also be governed by these information needs, and their selection is a vital factor in the provision of useful, relevant information and its successful communication to the end-user.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159863
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  • 2
    Digitale Medien
    Digitale Medien
    Computer abuse: vandalizing the information society (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 61-66 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Examines the damaging effects that malicious computer abuse, such as hacking and viruses, can have on the development of an information-based society. Computing and telecommunications technologies are a key ingredient in the realization of this society, but are increasingly the targets of criminals and mischief makers. Highlights the apparent escalation in computer-abuse incidents, as illustrated by a number of recent surveys, and examines the effects that these may have on the public perception of technology (and, hence, the smooth transition to the information society). Also presents some broad recommendations regarding what can be done to address the problem. This considers both technical measures to help safeguard systems and revised attitudes to computer abuse, to insure that incidents can be dealt with more effectively.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159872
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  • 3
    Digitale Medien
    Digitale Medien
    Security considerations of doing business via the Internet: cautions to be considered (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 9-15 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Looks at the growth and potential of the Internet in relation to security issues. Presently, lack of security is perceived as a major roadblock to doing business on-line. Risks of system corruption, fraud, theft and viruses point companies to the need for enhanced security. Investigates the importance of securing a company's systems, its individual users, and its commercial transactions, and provides a checklist along with a brief discussion of available protection measures for these three primary security concerns.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159809
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  • 4
    Digitale Medien
    Digitale Medien
    The information society and the Church (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 16-26 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Discusses the (primarily Catholic) Church in the "information society," and explores the nature of communications in this context, and specifically the Internet. Suggests that the Church must embrace today's communications media and leverage its position as social and ethical advisor and counselor within the primarily capitalist social systems within which it operates. Sees the Internet as morally neutral technology, able to be utilized as a force for good or bad, education, propaganda and entertainment, and challenges the Church to embrace its utilization.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159818
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  • 5
    Digitale Medien
    Digitale Medien
    A view through the glass: aquariums on the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 27-31 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Aquariums include exhibits and enclosures of freshwater and marine plant and animal species. Notes that a rapid expansion in the number of aquariums has occurred over the last ten years and in addition the complexity of exhibits and activities is also expanding in an aquarium "explosion." Points out that increasing interest in the environment and in marine life has led to significant economic success for aquariums. This is part of a trend in "entertainment and recreation involving animals" which also includes theme parks and zoos. Similar in many ways to museums and galleries, aquariums display species within restricted conditions. Lists various Internet addresses of aquariums using the Internet to take advantage of presentation techniques and wider audiences.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159827
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  • 6
    Digitale Medien
    Digitale Medien
    Brussels and the global information society (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 43-45 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Considers the correct role of the European Commission in the light of its dependency on information from all European Union institutions.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159845
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  • 7
    Digitale Medien
    Digitale Medien
    OCLC's role on the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 46-47 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Briefly describes the history of the Internet and OHIONET. Discusses OCLC's role and involvement in providing a comprehensive service nationwide. Covers OCLC's commitment to provide selected services to its members via the Internet, and details the advantages of this.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710798990
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  • 8
    Digitale Medien
    Digitale Medien
    World Thai Expert Link: a proposal in progress (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 32-42 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Proposes World Thai Expert Link (WorldTEL), to exploit new Information and Communication Technologies (ICTs), or telematics, as a main means of creating social groups and thus task-oriented workgroups in terms of motivational advantage and in a context of the psychology of interpersonal relations in a new geography of virtual space. Introduces the concept of "diaspora" communications in terms of the widespread distribution of special interest groups (e.g. experts, managers), highlighting related corporate communication issues, while concentrating on the Thai Expert diaspora. Touches on the critical philosophical issues and introduces a new relativity of space arising from the idea that, already, ICTs can enable spaces to move and people stay.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159836
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  • 9
    Digitale Medien
    Digitale Medien
    Online directories for library catalogs on the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 48-50 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Discusses two online directories, Hytelnet and Libgopher, which allow users to connect to a library catalog on the Internet.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710159854
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  • 10
    Digitale Medien
    Digitale Medien
    Scholarly resources on the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 51-52 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Describes two categories of scholarly Internet resources: peer-reviewed electronic journals and academic discussion lists. Discusses the advantages and disadvantages of each in turn.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710799007
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  • 11
    Digitale Medien
    Digitale Medien
    Internet: the marketing challenge of the twentieth century (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 95-100 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: The Internet has evolved into a dynamic source of information as well as an extraordinary marketing tool that is able to reach nearly any user. The Internet phenomenon has become a source for gathering timely information and converting data into profitable results at a faster rate for many firms and individuals in this revolutionary era of the twentieth century. Participants of the economy from households to foreign markets have found this dynamic phenomenal system to be a way to reach the masses with a large percentage of the Earth's composite knowledge. Examines the revolutionary impact of the Internet on the discipline of marketing for the next decade and next century.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710165226
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  • 12
    Digitale Medien
    Digitale Medien
    Australian academic use of the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 85-94 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: It is widely assumed - and frequently asserted - that university communication practices are being radically transformed by the introduction of electronic communication. Explores the introduction of Internet access in a single university, the University of Canberra, located in the capital city of Australia. The prime objective was to identify the frequency and type of use that academic staff were making of the Internet during 1995, with supplementary objectives being to record perceptions of users toward the Internet, and barriers to its effective use. The principal finding is not unexpected: academics were making very varied use of the Internet. Some staff were utilizing some facilities on a daily basis; others were yet to begin exploring this new communication medium. A particular surprise was that at the time of this survey the Internet was being used very little for teaching.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710165217
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  • 13
    Digitale Medien
    Digitale Medien
    A model for monitoring Web site effectiveness (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 109-115 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Presents a model which organizations can use to monitor Web site effectiveness. Argues that anecdotal evidence can be colorful but is not useful in structuring and managing an effective site. Suggests that traditional disciplines of composition and communication - explicit purpose, coherent structure, relevant conclusion - should be applied to Web site design. Concludes that customer feedback must be managed in a disciplined way, by ensuring that feedback is representative of the customer population as a whole, not just of those with a propensity to comment; and that the purpose and aims of a Web site must be thought through with the utmost care and attention to give a higher likelihood of creating an effective site.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710165244
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  • 14
    Digitale Medien
    Digitale Medien
    Internet: the ultimate reference tool? (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 101-108 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Analyzes the Internet as a reference tool based on its ability to provide rapid access to authoritative information or sources of information. Reveals that the Internet provides no comprehensive mechanism for identifying quality information. Bibliographic structure is also disparate, making it impossible to adopt a coherent strategy for identifying quality information. A unified service interface would help alleviate this problem. An analysis of the use of the Internet by academic librarians reveals that existing bibliographic structure is not used to best advantage. Simple strategies which would limit these deficiencies, such as the use of electronic mail, are not used. Suitable training, from an introductory to advanced level, would alleviate this problem. Suggests the use of an amended version of Benson's decision tree as a pedagogical tool. This model would help to decide when to use the Internet and suggest search paths for different question types.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710165235
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  • 15
    Digitale Medien
    Digitale Medien
    Real electronic commerce - smart cards on the superhighway (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 116-119 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Discusses "smart cards" as electronic cash carriers. Examines technological innovations such as the Mondex "electronic purse" in the UK, where card values can be topped up by telephone. Forecasts that in the next few years, physical cash will be replaced as a main medium for transactions by "e-cash," which is cheaper to manufacture, more portable, and more versatile.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710165253
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  • 16
    Digitale Medien
    Digitale Medien
    Financial services and the Internet - what does cyberspace mean for the financial services industry? (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 120-128 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Financial services is undergoing a period of unprecedented change - new products, new entrants, mergers and acquisitions, downsizing ... and now another new delivery channel: the Internet. The performance attributes of the Internet are related to both the needs of consumers and the nature of financial services products. Suggests loans, cross-border services, payments and "knowledge/advice" as areas of opportunity in the early development of this new marketplace. Explores scenarios for the future development of "bancassurer" offerings and for electronic commerce as a whole. Draws on some of Hyperion's recent experience in helping to launch electronic commerce services on the Internet, reengineering of financial institutions and electronic cash, to suggest approaches for organizations wishing to participate in this new "marketspace." While businesses can now begin to develop strategies for exploiting cyberspace, argues that existing organizational structures may be inappropriate.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710165262
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  • 17
    Digitale Medien
    Digitale Medien
    Get linked or get lost: marketing strategy for the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 161-169 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Develops detailed marketing strategy recommendations for online commerce based on the general popularity of the Internet, the unique nature of doing business there, and how its attributes may be utilized for a successful marketing presence.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710171805
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  • 18
    Digitale Medien
    Digitale Medien
    Adult IT programs: a discourse on pedagogy strategy and the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 129-152 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Discusses strategies for implementing modern knowledge management curricula in academic programs for adult professionals. References the perspectives of multidisciplinary curricula covering information and society; multimedia and hypermedia; electronic information design and presentation; and infrastructure development and implementation. The analysis assumes the increasing involvement of highly trained professionals in adult education programs; the continuing growth of corporate universities in scope and breadth; the integration of corporate programs with traditional colleges and universities; and the increasing use of the Internet as a mechanism to coordinate, supplement, support, and integrate learning experiences. Advances historical and pedagogical methodologies as a means to provide perspective and structure for program development and future research. References an information technology (IT) program for mid-career information managers in Northern California and serving the high-technology area known as Silicon Valley.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710165271
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  • 19
    Digitale Medien
    Digitale Medien
    The Internet in the context of cross-cultural management (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 189-194 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Documents the sequence of steps taken in setting up a cross-cultural management course, and making extensive use of the Internet to add to the reality of the experience for fourth-year and MBA students who, like most university students, have access to the Internet, a communication medium that allows inexpensive contact with other cultures.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710171823
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  • 20
    Digitale Medien
    Digitale Medien
    Motivations for and barriers to Internet usage: results of a national public opinion survey (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 170-188 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Analyzes a national random telephone survey, carried out in October 1995, on the motivations for and barriers to Internet usage. Eight percent of the random sample reported being Internet users, while surprisingly another 8 percent reported being former users. In total, 85 percent of respondents reported having heard of the Internet. The survey showed evidence of a digital divide, Internet users being generally wealthier and more highly educated, and blacks and Hispanics disproportionately unaware of the Internet. Social and work networks appear to be important for stimulating interest in the Internet and providing users with support. As to reasons for using the Internet, socio-personal development appears to be the key driver, while nonusers have a decidedly different set of beliefs about the Internet's value. As to the barriers to Internet usage, even experienced users find it difficult to get started, which confirms other studies of this topic. Barriers include cost and difficulties in understanding how to use the Internet. Concludes that the results of the survey indicate that people strongly desire an easier-to-use Internet.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710171814
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  • 21
    Digitale Medien
    Digitale Medien
    Business use of the Internet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 195-200 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Examines current and planned practices and the major benefits of communication-intensive information system applications. The Internet, once a government-controlled, tax-supported endeavor, is no longer restricted to noncommercial traffic. Contends that business use of the Internet has grown rapidly over the last several years, yet information technology managers still struggle to evaluate the contribution of this new technology in their organizations. Surveys were sent to a random selection of 500 companies to analyze current use and impact of the Internet in a business setting. Reports on the variety of expected values to be derived from use of the Internet indicated by respondents.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710171832
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  • 22
    Digitale Medien
    Digitale Medien
    Cyberspace pornography: problems with enforcement (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 201-207 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Considers that, in addition to all the positive attributes of the Internet, negatives are bound to emerge. Negative influences include the ability of children to access information that is not suitable for their age and the absence of laws or legal legislation to limit this access to the material. Laws are in existence prohibiting young people under the age of 18 years from accessing sexually explicit or sexually deviant materials. The problem with the Internet is the fact that there is no sanction limiting people from posting material of this kind. Warns that as an increasing number of children get online, solutions to these controversial issues must be discussed openly.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710171841
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  • 23
    Digitale Medien
    Digitale Medien
    Approaches for resolving dynamic IP addressing (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 208-216 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Knowledge of the Internet Protocol (IP) address is essential for connection establishment in certain classes of synchronous distributed applications, such as Internet telephony and video-conferencing systems. A problem of dynamic IP addressing arises when the connection to the Internet is through an Internet service provider, since the IP address is dynamically allocated only at connection time. Proposes and draws a contrast between a number of generic methods that can be classified as online and offline methods for the resolution of dynamic IP addressing. Online methods, which include the World Wide Web, exchange server and the dynamic Domain Name System, are only effective when both the caller and recipient are logged on to the Internet. On the other hand, offline methods, which include electronic mailing and directory service look-up, provide an additional means to allow the caller to leave messages when the recipient is not logged on to the Internet. Of these methods, the dynamic Domain Name System and directory service look-up appear to be the best for resolving dynamic IP addressing.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710171850
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  • 24
    Digitale Medien
    Digitale Medien
    The real world and virtual worlds (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 246-251 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Discusses some of the limitations of virtual reality (VR) with reference to socio-technical systems - the interaction of people with technology. Argues that VR has potential applications but that these applications may prove to be more limited than some proponents would suggest. Points to a significant opportunity for VR technology to be used in strategic partnership marketing and supply chain management.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710187240
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  • 25
    Digitale Medien
    Digitale Medien
    Netiquette (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 269-273 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Netiquette is derived by merging the words network and etiquette. More specifically the term netiquette has been described as the conventions of politeness recognized on Usenet and in mailing lists. In the context of the new Internet global culture, attempts are being made to identify common standards of etiquette. Literally hundreds of specific netiquette suggestions are published. Identifies the following most frequently cited specific suggestions for online users: think first; write in upper and lower case; avoid abbreviations; be concise; avoid smileys; don't flame; don't take offense easily; don't evangelize; and know the audience. Netiquette breaches do not always bring retribution. Most breaches of politeness and courtesy may do no more than reflect poorly on the individual user. One who knows the rules of this new culture may well have an advantage over one who does not.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710187268
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  • 26
    Digitale Medien
    Digitale Medien
    Who is going online? Results from the National Capital FreeNet (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 305-319 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: The National Capital FreeNet (NCF) in Ottawa, Canada is one of the largest and most successful community online services in the world. A sample of 1,073 National Capital FreeNet (NCF) users were surveyed about their demographic characteristics, their access methods, and their levels of satisfaction. The results indicate that NCF users are not a specialized group in the community, but are comparable to the local regional population in age, education, and income. NCF users most often connect from home using modems, often using equipment and telephone lines purchased specifically for this service. NCF users connect to the system regularly, and usage of the system was not strongly related to demographic factors. NCF users are very satisfied with the system and satisfaction and donations were not strongly related to demographic factors or use of the system. These results suggest that this community network has a broad appeal and that current and future online services may have significant widespread impacts on individuals and society.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710187303
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  • 27
    Digitale Medien
    Digitale Medien
    Internet implementation in Brazilian K-12 schools (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 301-304 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Internet is a real phenomenon. This technology is being spread out in all fields of our society, including education. But Internet does not come alone; a new modus operandi is being deployed in the productive segments of our world. Presents a framework to implement Internet in K-12 Brazilian Schools. Shows how to make Internet a pedagogical tool to leverage the cognitive skills of the pupils and to be an enabler to reengineering the productive processes within the schools. Outlines the main obstacles to implement Internet, considering the Brazilian educational scenario. Presents conclusions about the need of a new educational paradigm for the schools and how the Internet can be useful in defining it.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710187295
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  • 28
    Digitale Medien
    Digitale Medien
    Internet's information highway potential (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 287-300 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Examines the Internet's potential for becoming an information highway. Defines the information highway and the Internet. Describes the characteristics of an information highway. The concept of an information highway puts some requirements on the infrastructure. The users of an information highway, who are located in the residential and business environment, have their share of requirements as well, but they focus on the requirements put forward by the services or applications they will use on an information highway. Checks whether the Internet has implemented these properties and how, or if work is going on to develop them. The framework for this discussion is the TCP/IP reference model. Places some emphasis on the IP next generation protocol, IP version 6 (IPv6). Provides an overview showing all the properties with an indication of how well the posed requirements are met. Concludes that the Internet certainly has potential for becoming an information highway.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710187286
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  • 29
    Digitale Medien
    Digitale Medien
    RPC-News: a real-time, personalized, Chinese news system (1997)
    Bingley : Emerald
    Internet research 7 (1997), S. 320-328 
    Details
    ISSN: 1066-2243
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: With the speedy growth of information quantity, people need a mechanism to discover automatically the information that interests them. Such a mechanism is called selective dissemination of information (SDI). Describes the design and implementation of an SDI system with the ability of delivering real-time, personalized news articles. In addition to delivering English news, it delivers Chinese articles also. Focuses on the problems that other researches seldom address. First, discusses how to store and delete news articles efficiently, then describes the user model to let users specify their interests. Finally, presents an efficient method to embed the ability to deliver Chinese as well as English news articles in the system.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10662249710367736
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  • 30
    Digitale Medien
    Digitale Medien
    Using technology in teaching: using integrated computer tools for data acquisition, data analysis and modeling in introductory physics courses (1997)
    Bradford : Emerald
    Campus-wide information systems 14 (1997), S. 117-119 
    Details
    ISSN: 1065-0741
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Describes how Dickinson College (Carlisle, Pennsylvania, USA) has redesigned the teaching methods in introductory physics courses to take advantage of findings in physics education research and introduce students to the use of modern computer tools. Applications include data analysis, graphing and curve fitting; calculations and modeling; video analysis; and microcomputer-based laboratory tools.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10650749710368030
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  • 31
    Digitale Medien
    Digitale Medien
    Using a Web camera (1997)
    Bradford : Emerald
    Campus-wide information systems 14 (1997), S. 133-134 
    Details
    ISSN: 1065-0741
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Describes the experience at Rollins College, of delivering live imagery to the Web. Outlines the steps taken, and the end result. Uses Web cams to deliver a temporary solution. Argues that real-time video delivery is on the horizon.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10650749710368049
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  • 32
    Digitale Medien
    Digitale Medien
    Online education: a student's perspective (1997)
    Bradford : Emerald
    Campus-wide information systems 14 (1997), S. 128-132 
    Details
    ISSN: 1065-0741
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Informatik
    Notizen: Provides insight into the benefits and effectiveness of online education from the perspective of one graduate student attending an almost completely "virtual" university. Includes the author's observations and comments, but also contains quotes from researchers who have been investigating this alternative education option for several years. Issues explored focus on the differences between traditional and online education, emphasizing the ability of the computer-based online environment to expand the experiences and deepen the learning opportunities for students choosing this mode of delivery.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/10650749710194565
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  • 33
    Digitale Medien
    Digitale Medien
    The performance of team-start businesses in the UK (1997)
    Bingley : Emerald
    Team performance management 3 (1997), S. 206-214 
    Details
    ISSN: 1352-7592
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Considers the growth performance of team-starts (businesses founded by more than one individual) against the performance of enterprises founded by single individuals. Previous research, mainly conducted in the USA has found a significant link between team-starts and superior growth performance. However, this study finds no such link. It is concluded that future research should concentrate on in-depth case studies of team dynamics rather than trying to draw generalisations about the growth potential of team-starts en masse.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13527599710186989
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  • 34
    Digitale Medien
    Digitale Medien
    IS team projects: IS professionals rate six criteria for assessing effectiveness (1997)
    Bingley : Emerald
    Team performance management 3 (1997), S. 236-243 
    Details
    ISSN: 1352-7592
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: In order to capitalize on the various technical and behavioural skills needed for a project, system development activities frequently are performed by teams. By surveying 239 information systems (IS) professionals, reports how IS managers, project leaders, and system analysts evaluate the importance of six criteria for determining the effectiveness of an IS team project. Results show that there is a significant difference among the IS professionals. IS managers give more weight to the amount of work a team produced, adherence to schedule, and adherence to budget than do project leaders and system analysts. Results indicate that all IS professionals report that they regard the quality of work produced by the team as the most critical criterion.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13527599710190902
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  • 35
    Digitale Medien
    Digitale Medien
    Are traditional management tools sufficient for diverse teams? (1997)
    Bingley : Emerald
    Team performance management 3 (1997), S. 3-11 
    Details
    ISSN: 1352-7592
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Two issues which confront today's managers are diversity and teams. The contradictory nature of these two terms, in the form of a diverse team, makes it appropriate that the role of many traditional project management tools and techniques be examined. This article describes how the leadership of a diverse team was able to successfully accomplish a major project on time and under budget. They used traditional project management tools and techniques but modified them to fit the requirements of the team. One primary area for focus was on identifying behaviors all team members should exhibit in order to for the project to be successful. After the behaviors were identified, applied behavior analysis was used to reinforce the desired behaviors. By focusing on behaviors which built trust and encouraged open communications, the team was able to take advantage of the diverse experience and backgrounds of all team members. This allowed the team to push decision making well down into the organization, motivate all team members around the objectives of the project and develop flexible processes which were enhanced as the project moved forward. This article attempts to describe and explain the major lessons the team felt they learned for this project.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13527599710171228
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  • 36
    Digitale Medien
    Digitale Medien
    Teamthink: beyond the groupthink syndrome in self-managing work teams (1997)
    Bingley : Emerald
    Team performance management 3 (1997), S. 18-31 
    Details
    ISSN: 1352-7592
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Self-managing teams have been credited with many positive payoffs. These include increased quality, productivity, employee quality of work life, and decreases in absenteeism and turnover. Significant attention has been devoted to the actual benefits derived from these group applications. What is typically lacking is exploration of the road-blocks to self-managed team success. Examines an important challenge to SMT success - the threats that groups face when making decisions. Notable evidence indicates that cohesive groups (such as self-managing teams) tend to create internal pressures towards conformity that interfere with constructive critical analysis and ultimately lead to dysfunctional decisions. The term groupthink has been coined for this process that threatens effective group decision making. Addresses this challenge in some detail. In particular, proposes a new effective group condition - teamthink - a group decision-making process that enables groups to make effective decisions while avoiding the pitfalls of groupthink.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13527599710171255
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  • 37
    Digitale Medien
    Digitale Medien
    Team performance: using repertory grid technique to gain a view from the inside (1997)
    Bingley : Emerald
    Team performance management 3 (1997), S. 33-39 
    Details
    ISSN: 1352-7592
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Uses Kelly's personal construct theory and the technique of repertory grid analysis to identify constructs of team performance. These constructs are unique to each team and are derived directly from the team members themselves. Once team members have generated their personal constructs of team performance, they give a rating for their team in comparison with their views of teams they know of as "good teams", "bad teams," and those in between, as well as (for contrast) their experience of well-acted and badly-acted plays. This method of measuring team performance has advantages over the traditional, all-purpose questionnaire or checklist in tailoring the concept of team performance uniquely to the team of interest. In addition, the way the results are displayed gives team members a "picture" of their team's performance. This has proved very useful for feedback of results to the team members and in encouraging discussion on how team performance could be improved.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13527599710171264
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  • 38
    Digitale Medien
    Digitale Medien
    The competence of top team members: A framework for successful performance (1997)
    Bingley : Emerald
    Team performance management 3 (1997), S. 57-75 
    Details
    ISSN: 1352-7592
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Presents the research frame, methods and results of a study of top team competences in small- to medium-sized enterprises sponsored by the Training and Employment Agency in Northern Ireland. Explores a "postulated" framework of competence using a modified version of repertory grid with 31 successful companies who have a working top team. The results confirmed the framework and give core competences at two linked levels: competence domains, areas of activity regarded as an important focus for performance excellence and competences, integrated sets of behaviour which can be directed towards successful goals achievement within competence domains. Validation of the results is given by the outcomes of follow-up interviews and the comparison with other work. Holds that the results emphasize a radical insight into the notion of managerial competence in the smaller company.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13527599710190957
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  • 39
    Digitale Medien
    Digitale Medien
    Process management in a hospital and healthcare context: Evidence of the HOCAPRIT project (1997)
    Bradford : Emerald
    Business process management journal 3 (1997), S. 118-132 
    Details
    ISSN: 1355-2503
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Indicates that business process re-engineering (BPR) is becoming more widely adopted within hospital and healthcare organizations. However, process management in a public sector and healthcare context raises particular problems. Shows that a European Commission supported project has examined the European application of re-engineering approaches to healthcare processes. It has also undertaken detailed analyses in two pilot sites in order to develop an approach to process management, including a re-engineering framework and methodology, adapted to the particular requirements of the healthcare context. Presents the findings of the European Commission supported HOCAPRIT project.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14637159710173087
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  • 40
    Digitale Medien
    Digitale Medien
    Re-engineering caused by ISO 9000 certification (1997)
    Bradford : Emerald
    Business process management journal 3 (1997), S. 192-204 
    Details
    ISSN: 1355-2503
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Based on a project performed at a medium-sized producer of medical utensils, reviews some of the problems which the company experienced in connection with the system built up during ISO 9001 certification, and the re-engineering efforts which were performed in order to relieve these problems. Focuses in particular on a re-structuring of the company's system for production documentation and its relation to the traceability of their products. This system was radically altered during the project without the traceability requirements being violated or reduced. These changes resulted in a marked increase in productivity.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14637159710192211
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  • 41
    Digitale Medien
    Digitale Medien
    Benchmarking the engineer availability process: A case study (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 7-17 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents the main findings of an internal and generic benchmarking exercise on the engineer availability process. This process seeks to predict customer demand in terms of the incoming call rate and match this against the available supply of engineering resources. Describes how the internal benchmarking revealed considerable differences in the way in which the different internal business units managed their engineer availability process. Explains that the main reason for the difference was in the clustering of self-managing work groups of engineers. Also points out that there are three main elements involved in ensuring the success of an engineer availability process: an accurate forecast of customer demand; a method of operating which yields an effective revision of supply to fit customer demand; and a high support environment.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163019
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  • 42
    Digitale Medien
    Digitale Medien
    Technology and process management in the Australian wine industry (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 18-33 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: States that manufacturing competence in organizations is determined by the competitive priorities of those organizations and the key operating decisions which they make to achieve those competitive priorities. Sets out to investigate whether manufacturing strategy can be applied to an industry which is not traditionally thought of as manufacturing by determining the industry's competitive priorities and key decision areas and the relationship between them. Finds that there was a set of competitive priorities and key decision areas which apply to the Australian wine industry and that the most important key decision areas (plant capacity, quality assurance, plant and equipment, production planning and control, product design and top management involvement) were similar to those which apply to many other manufacturing industries.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163028
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  • 43
    Digitale Medien
    Digitale Medien
    Dynamics of best practice - a multidimensional perspective (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 96-103 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Explains why many companies are surprised, both positively and negatively, by the results they have obtained in benchmarking. Illustrates that the best practice for a particular system is unique to a company at a given point in time in its development of culture and strategy.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174936
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  • 44
    Digitale Medien
    Digitale Medien
    ISO 9001 standard and software quality improvement (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 148-159 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The quality framework necessary to achieve compliance with the ISO 9000 series of standards is to say the least abstract. It is this very generality which allows ISO 9000 to play the role of the universal quality standard. Aims to help practitioners relate their software process to this framework. Discusses the rationale for, as well as ideas and examples of, software and information system development practices that fit the requirement of ISO 9001 standard and ISO 9000-3 accompanying the guidelines. Reviews related approaches to software process improvement, defines generic requirements for a quality software process and a template for the context of a software quality improvement programme as a software quality manual.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174963
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  • 45
    Digitale Medien
    Digitale Medien
    Key performance indicators for benchmarking health and safety management in intra- and inter-company comparisons (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 165-174 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Two case studies in health and safety management identified key performance indicators that reflected a company's overall performance obtained from a full benchmarking audit. An intra-company benchmarking audit, comparing operational health and safety management performance was completed within 12 semi-autonomous subsidiaries of a large national food manufacturer. A significant (r = 0.985) positive relationship was obtained between ten operational performance indicators and overall performance. The key factors were found to have a common theme relating to employer-employee openness in communication on health and safety issues. An inter-company benchmarking audit comparing strategic health and safety management performance was completed within eight companies in the small, multi-site retail sector. A significant (r = 0.988) positive relationship was obtained between ten strategic performance indicators and overall performance. The key factors did not have a common theme but there was evidence that integration of health and safety management into long-term business decision making was a strong factor.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710181406
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  • 46
    Digitale Medien
    Digitale Medien
    Managing innovation in French small and medium- sized enterprises: an empirical study (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 259-272 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents the results of a survey of how innovation is managed by French small and medium-sized enterprises. Focuses on drivers for change, actions to improve short- and long- term profitability, sources of innovation, and the relationship between different managerial orientations in the companies and the dynamics of innovation. The results show that a strong customer orientation - together with a true partnership with main customers - and continuous improvement of the company's internal processes are key factors both for successful R&D and improvement of performance.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195104
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  • 47
    Digitale Medien
    Digitale Medien
    Benchmarking and operational performance: some empirical results (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 273-285 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Investigates the link between benchmarking and operational performance using a sample of over 600 European manufacturing sites. Benchmarking is linked to the identification and adoption of improved operational practices, an increased understanding of competitive positioning, and the larger context of the "learning organization". Shows that benchmarking may indeed contribute to improved operational performance, first through improving the firm's understanding of its competitive position and its strengths and weaknesses, and second through providing a systematic process for effecting change. Learning organizations were more likely to benchmark than other firms.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195113
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  • 48
    Digitale Medien
    Digitale Medien
    Functional strategies and competitiveness: an empirical analysis using data from Australian manufacturing (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 286-294 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Investigates functional strategies aimed at developing competitive advantage in terms of both their perceived importance by management and their actual impact on organizational performance in Australian manufacturing companies. Considers factors such as productivity, research and development and human resources. Results of research include the finding that productivity strategies are preferred by Australian manufacturers and will continue to be so over the next few years, along with human resources strategies. Notes that a mix of functional strategies was seen as beneficial for performance. Concludes that TQM is an appropriate strategy for enhancement of competitiveness given the need for an holistic approach.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195122
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  • 49
    Digitale Medien
    Digitale Medien
    Benchmarking Australian firms' usage of contract logistics services: A comparison with American and Western European practice (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 34-46 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: States that more firms are locating operations in Australia to serve the domestic market and as a base for entering other Asian markets. Many of these firms will outsource at least part of their logistics function and this is a growing trend throughout the world. Describes how a mail survey of the major operating units at the largest firms in Australia was conducted to determine the current extent of logistics outsourcing in Australia. Provides the results from this survey together with responses from earlier studies on the usage of contract logistics services in the USA and Western Europe for comparative purposes.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163037
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  • 50
    Digitale Medien
    Digitale Medien
    Malcolm Baldrige National Quality Award: Critical issues and inherent values (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 59-77 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Focuses on some of the ethical concerns pertinent to the application process of the Malcolm Baldrige National Quality Award programme and highlights some of the critical problems which the programme faces. Based on analysis of these issues, endeavours to distil an adequate opinion of the inherent value, merit and significance of Baldrige Award. Observes that, while the Baldrige Award programme does raise certain critical concerns - specifically those related to unfairness, superficiality and publicity - the inherent value of the continuously improving award programme far outweighs its limitations. As has been seen, the Baldrige paradigm is not limited exclusively to the world of business, and can be applied to reinforce quality and enhance productivity in virtually any kind of organization.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163055
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  • 51
    Digitale Medien
    Digitale Medien
    A comprehensive model for implementing total quality management in higher education (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 104-120 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Based on an extensive review of literature on total quality management (TQM) in higher education, proposes a specific definition of "customer" and develops a comprehensive TQM model that comprises eight steps. The definition of "customer" and the TQM model developed can serve as a basic foundation for colleges and universities to follow when implementing TQM at their respective institutions. Recommends a list of things to do and problems to look for when implementing a TQM project.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174945
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  • 52
    Digitale Medien
    Digitale Medien
    How to investigate alleged employee theft properly (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 5-8 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: According to the American Institute of Criminology and Research, employee theft is responsible for over $50 billion worth of losses for both small and large businesses in the USA. Of this "shrinkage", approximately 60 per cent is due to employee theft. Explains what kinds of activities constitute employee theft, and discusses the employee motivations, justifications and psychological drives, based on current social science thinking. Identifies the types of evidence - documentary, physical, personal observations and testimonial - and the techniques that can be used to gather this evidence and investigate the theft. Also discusses preventive measures in the form of revised employee reward systems and employee hot lines.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710155780
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  • 53
    Digitale Medien
    Digitale Medien
    Back to basics with productivity techniques (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 52-57 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Productivity techniques are no longer in fashion. Yet, for many years they were regarded as essential to the process of analysing and improving productivity. Argues that the techniques are still very useful - but as part of a coherent approach to understanding and improving productivity. Explains some of the more common, and more traditional techniques set in a context of a productivity improvement strategy.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710162863
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  • 54
    Digitale Medien
    Digitale Medien
    Productivity improvement (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 49-51 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: The productivity movement has been around for over 50 years. In this time a number of techniques, methodologies and productivity strategies have been developed. However, the pursuit of improved productivity still seems an imperfect science: even the term itself seems to be interpreted differently by different organizations and in different countries. Attempts to explain the reasons behind this lack of effective application of productivity improvement techniques by setting productivity improvement within a systems framework and providing a set of simple guidelines for designing an effective productivity improvement programme that is holistic, inclusive and set within the corporate strategy.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710162854
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  • 55
    Digitale Medien
    Digitale Medien
    The computer-supported co-operative work programme (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 58-60 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Computer supported collaborative working (CSCW) is an extension to groupware computing which recognizes that there is a need to go further than supporting existing ways of working by using technology to underpin innovative forms of work organization and practice. Outlines the government-backed initiative to raise the awareness of CSCW and briefly describes the exemplar projects being funded under the initiative.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710162872
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  • 56
    Digitale Medien
    Digitale Medien
    Webs - a new strategy for the information age? (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 121-122 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Defines webs as a cluster of companies which collaborate around a particular technology, and asserts that two preconditions are essential for their formation; states these to be a technological standard and increasing returns, and discusses the implications of these to participants. Sees two possible strategic roles for participants: adaption and shaping, and lists the success factors appropriate to each. Forecasts the development of customer webs, organized around market segments, and market webs, organized around particular transactions.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710815507
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  • 57
    Digitale Medien
    Digitale Medien
    Innovative, creative (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 147-148 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Reports on the views of three keynote speakers at the Institute of Personnel and Development's recent conference at Harrogate, UK, and presents their opinions on how to develop innovation and creativity in organisations; presents Gareth Morgan's approach to change management, and discusses the structure of organizations as envisaged by Gifford Pinchot, who coined the term "intrapreneur". Reviews the experiences of Brazil's Ricardo Semler in running his family business, and focuses on his experimentations with satellites spun off from the main business and run by supported former employees on a freelance basis.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710815499
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  • 58
    Digitale Medien
    Digitale Medien
    Radical Internet stirs up retailing (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 123-124 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Reviews the impact of interactive marketing, and defines it as any kind of marketing which takes place through interactive media; details the trends in the numbers of people connected to the Internet, and lists the marketing advantages in terms of low cost per contact, but sees data security and privacy as the main reasons for the slow growth of actual purchasing. Foresees that technological advance will overcome these problems, and suggests to companies the steps they need to make to move from information interactivity to transactional interactivity.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710815516
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  • 59
    Digitale Medien
    Digitale Medien
    Quality assuring the virtual business school (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 129-130 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Reviews how International Management Centres (IMC) have used their world wide network to facilitate managerial learning in corporations, and points out how the Internet is now used to provide courseware, set up interactive groups of students and to access an on-line library; outlines how in 1995 IMC's information dissemination systems was improved by seeking certification under ISO 9002, and itemizes how the process itself galvanized the organization. Discusses the benefits that have accrued since certification was granted in November 1996, and notes how it has facilitated joint-venture discussions with partner universities.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710815543
    Standort Signatur Erwartet Verfügbarkeit
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  • 60
    Digitale Medien
    Digitale Medien
    Productivity measurement and reporting (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 160-161 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Productivity measures are often quite complex. Argues that at the organizational level, an all-encompassing multi-factor measure of productivity is sufficient to offer information on the long-term health of the organization. Illustrates the way in which an income or profit figure can be disentangled into component parts representing growth, pricing strategy and profitability. Disputes whether published information of this form would permit investors to take a longer-term view of the financial wellbeing of an organization.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710172006
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  • 61
    Digitale Medien
    Digitale Medien
    Creating a twenty-first century army (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 172-174 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: All organizations have to consider how they make themselves fit to compete in the twenty-first century - to compete for work, resources and recruits. The armed forces are no exception. The US Army has established a process of change covering a number of "business" improvement methodologies and processes. Describes the main components of this performance and quality improvement programme.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710172024
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  • 62
    Digitale Medien
    Digitale Medien
    Making e-mail secure (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 207-214 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Reveals that the use of e-mail has grown dramatically in the last three years, however, it is a relatively insecure transmission medium, unsuitable, in any unmodified form, for sensitive managers. The PGP (Pretty Good Privacy) program which has been developed to add encryption to e-mail is well known. Reports on the working of such encryption programmes and ways in which such encryption can be integrated into mainstream e-mail packages so that it is available to non-specialist users - bearing mind the need for adherence to (at least) de facto standards and the necessity for good documentation in support of easy-to-use software.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710184003
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  • 63
    Digitale Medien
    Digitale Medien
    Government reforms and public productivity: do we have all the answers? (1997)
    Bradford : Emerald
    The @international journal of productivity and performance management 46 (1997), S. 233-245 
    Details
    ISSN: 1741-0401
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Governments have to use changes in public sector organizations and public services to drive changes in national economies and the underlying industrial climate. However, creating lasting change at a rate that is sustainable is extremely difficult. Creating unrealistic expectations among government employees, users of government services, and the public at large may backfire and undermine the longevity of any reform effort. Government often has to start by changing the nature of government itself - in terms of the relationships and interventions with commerce. Big changes at the centre drive a series of smaller changes throughout industry; but these changes cannot be arbitrarily imposed - they must be part of a national consensus. Argues that the changes made and facilitated by governments must be dramatic: nations are unlikely to change their place significantly in the international league table with incremental changes, however sound they may be.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/00438029710191906
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  • 64
    Digitale Medien
    Digitale Medien
    Affinity credit card issuers and their relationship with their alumni affinity group partners (1997)
    Bingley : Emerald
    International journal of bank marketing 15 (1997), S. 39-47 
    Details
    ISSN: 0265-2323
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Examines the relationship between the financial institution that issues the affinity credit card and one of the recognized affinity groups on whose behalf the card is issued, the alumni of higher education institutions. Builds on previous research and publications (Worthington and Horne, 1995, 1996) but involves taking into account a new perspective on the relationship, that of the affinity credit card issuer. Bases research on the same five-phase model of relationship formation and development used in the previous studies. Before discussing the results of the research, considers the context of the study, followed by a section on methodology. Then presents the research results followed by a summary and conclusion.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02652329710160448
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  • 65
    Digitale Medien
    Digitale Medien
    Understanding competitive advantage in retail financial services (1997)
    Bingley : Emerald
    International journal of bank marketing 15 (1997), S. 73-82 
    Details
    ISSN: 0265-2323
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: The process of establishing a competitive advantage is at the heart of competitive marketing strategy. However, a competitive advantage cannot be established without a clear idea of what constitutes the relevant competitive arena. Theoretically, there are strong arguments for seeing both these processes as market-driven, but in practice their implementation may present particular problems for financial services providers. The degree of complexity and intangibility which characterizes most financial services is generally thought to complicate the identification of a clear source of competitive advantage; it is also argued that these characteristics might affect the extent to which an organization may identify the appropriate competitive arena. Provides preliminary interview-based evidence on the extent to which the market-driven concepts of competitive advantage and competitive arena have been adopted in financial services and evaluates the extent to which they can be adopted, given the distinctive characteristics of many of the services concerned. Contends that the findings confirm the difficulties associated with the development of a clear competitive advantage and the relative unimportance of price; they also highlight the practical difficulties associated with defining the competitive arena as market-driven. While these difficulties are common across the financial service providers interviewed, concludes that there is some evidence to suggest that market-driven competitive arenas and sources of competitive advantage are more easily identifiable for specialist or niche players.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02652329710165984
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  • 66
    Digitale Medien
    Digitale Medien
    Demographic and attitudinal differences between active and inactive credit cardholders - the case of Hong Kong (1997)
    Bingley : Emerald
    International journal of bank marketing 15 (1997), S. 117-125 
    Details
    ISSN: 0265-2323
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Surveying 536 subjects, aims to examine the demographic and attitudinal differences between inactive and active bank credit cardholders in Hong Kong. Says that as far as demography is concerned, income is found to be the single most important variable that influences the card usage rate. To induce more intensive card usage, efforts to develop credit cards as a preferred mode of payment are necessary. Posits that such efforts would involve further liaison with merchants so as to make them fully realize the advantages of accepting card payment. States that, furthermore, by employing the basic multi-attribute attitude model advocated by Wilkie (1986), the present survey reconfirms the positive relationship between attitude and usage rate that was documented by Meidan (1996). Also indicates the general importance of "monetary" incentives in influencing the attitudes of cardholders. Last, the survey results provides card marketers with further insights into the importance of transaction and financing convenience, and possibly card design, in activating apathetic cardholders.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02652329710189375
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  • 67
    Digitale Medien
    Digitale Medien
    Another look into the agenda of customer satisfaction: focusing on service providers' own and perceived viewpoints (1997)
    Bingley : Emerald
    International journal of bank marketing 15 (1997), S. 264-278 
    Details
    ISSN: 0265-2323
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Customer satisfaction is increasingly considered to be a basic determinant of business success, one that has considerable effect on firm performance (customer retention, re-purchase and profitability). Seeks to add to previous but limited attempts to assess the service providers' understanding of the satisfaction of their customers. The indirect assessment of customer satisfaction draws on management's ability to differentiate between the quality of the provided services as perceived by themselves and as they think it is perceived by their customers. Develops a service satisfaction construct by making use of previous research instruments that have been developed to assess customer satisfaction from the customers' perspective. Contests and tests empirically a five-dimensional construct which comprises interactive, corporate, physical, price and convenience dimensions. Uses empirical data from a sample of 270 retail bank managers in Greece in order to test the hypotheses.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02652329710194955
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  • 68
    Digitale Medien
    Digitale Medien
    Private and public banks: a comparison of customer expectations and perceptions (1997)
    Bingley : Emerald
    International journal of bank marketing 15 (1997), S. 279-287 
    Details
    ISSN: 0265-2323
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Reports the findings of a survey among customers of private and public sector banks in Greece on service quality perceptions and expectations. Finds that quality expectations and evaluation of services received were marginally higher in the private than in the public sector in most of the dimensions measured; the relative importance attached to each quality attribute was, however, of a similar profile for the two sectors. The perception of the profile of services received was, however, different between sectors, thus suggesting that they did deliver a different quality of service. Discusses the implications for strategy since sectoral differentiation in banking is becoming blurred as a result of increasing overlap between services and competition from related and substitute industries. Identifies the distinctiveness of what is perceived as a service on offer as essential ingredient to competitive positioning in financial services.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02652329710194964
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  • 69
    Digitale Medien
    Digitale Medien
    An introduction to time-frequency signal analysis (1997)
    Bradford : Emerald
    Sensor review 17 (1997), S. 46-53 
    Details
    ISSN: 0260-2288
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Elektrotechnik, Elektronik, Nachrichtentechnik
    Notizen: Provides an introduction to the field of time-frequency analysis by reviewing four important and popular used time-frequency analysis methods with focus on the principles and implementation. The basic idea of time-frequency analysis is to understand and describe situations where the frequency content of a signal is changing in time. Although time-frequency analysis had its origin almost 50 years ago, significant advances have occurred in the past 15 years or so. Recently, the time-frequency representation has received considerable attention as a powerful tool for analysing a variety of signals and systems.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02602289710163364
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  • 70
    Digitale Medien
    Digitale Medien
    Integrated sensor systems for environmental monitoring (1997)
    Bradford : Emerald
    Sensor review 17 (1997), S. 327-333 
    Details
    ISSN: 0260-2288
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Elektrotechnik, Elektronik, Nachrichtentechnik
    Notizen: Discusses the requirements in environmental monitoring - primarily in aqueous environments. Detection of substances below the ppb-level may be required. Many analytes lack intrinsic properties suitable for direct detection by a sensor. Therefore, separation, concentration, and chemical conversion may be required. Sensors may require calibration and conditioning. Efforts are taken to integrate these functions with sensor components to give integrated sensor systems, which allow unattended operation in the environment.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02602289710185171
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  • 71
    Digitale Medien
    Digitale Medien
    Advanced sensors for environmental monitoring in fossil-fired power plant (1997)
    Bradford : Emerald
    Sensor review 17 (1997), S. 311-315 
    Details
    ISSN: 0260-2288
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Elektrotechnik, Elektronik, Nachrichtentechnik
    Notizen: States that power stations have utilized automation to achieve effective and acceptable environmental levels in the operation of power stations. Lists the advantages to be gained from environmental monitoring and gives an overview of established dust and smoke sensor techniques. States the four basic methods which can be used to measure the concentration of gaseous species in a combustion gas and reviews gas measuring techniques under development.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/02602289710185144
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  • 72
    Digitale Medien
    Digitale Medien
    Smashing old stereotypes of 50-plus America (1997)
    Bradford : Emerald
    Journal of consumer marketing 14 (1997), S. 303-309 
    Details
    ISSN: 0736-3761
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Highlights the fact that most marketing efforts are still aimed at consumers aged under 50, though those older than this comprise one-third of the adult US market. Reports on research that aimed to define the 50-plus market in terms of major life events, suggesting that these influence how individuals approach the marketplace. Outlines seven distinct consumer profiles.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/07363769710188554
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  • 73
    Digitale Medien
    Digitale Medien
    The influence of firm behavior on purchase intention: do consumers really care about business ethics? (1997)
    Bradford : Emerald
    Journal of consumer marketing 14 (1997), S. 421-432 
    Details
    ISSN: 0736-3761
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Posits that although behaving "ethically" should be important for its own sake, whether a firm behaves ethically or unethically may also have a significant influence on consumers' purchase decisions. Examines the issue of unethical corporate behavior from the perspective of consumers. Addresses several questions. First, what are consumers' expectations regarding the ethicality of corporate behavior? Second, is whether a firm acts ethically or unethically an important consumer concern, and if so, will information regarding a firm's behavior influence their purchase decision? Demonstrates that consumers say they do care about a firm's ethics and will adjust their purchase behaviors accordingly.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/07363769710185999
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  • 74
    Digitale Medien
    Digitale Medien
    Competition as a means of procuring public services: Lessons for the UK from the US experience (1997)
    Bingley : Emerald
    International journal of public sector management 10 (1997), S. 21-46 
    Details
    ISSN: 0951-3558
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Politikwissenschaft , Wirtschaftswissenschaften
    Notizen: Competition is now widely used as the means of choosing the providers of essential public services in the USA and the UK. Many different approaches are found in the USA and there are useful lessons for the UK. With particular reference to mental health and substance abuse services, describes the effects of using competitive tendering on users, providers, purchasers and citizens and examines the problems of specification, transaction costs, the use of consultants, supply, the level playing field, trust, innovation, local accessibility and accountability. Ends with discussion of co-operation and collaboration and the emergence of monopolies and integrated delivery systems in the USA and concludes by finding politics and political decision making of overriding importance.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09513559710156698
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  • 75
    Digitale Medien
    Digitale Medien
    The changing role of the regional tier of the NHS (1997)
    Bingley : Emerald
    International journal of public sector management 10 (1997), S. 93-107 
    Details
    ISSN: 0951-3558
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Politikwissenschaft , Wirtschaftswissenschaften
    Notizen: Reviews the past role of regional health authorities in the the British NHS and gives details of the recent changes to regions associated with the functions and responsibilities paper. Goes on to give details of the research project in which we are currently involved and reports on our interim findings (as of April 1996). In a final discussion section, reflects on those findings in terms of the evolving problems of influence and control in a national service operating in a devolved quasi-market.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09513559710156733
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  • 76
    Digitale Medien
    Digitale Medien
    The implications of government funding for non-profit organizations: three propositions (1997)
    Bingley : Emerald
    International journal of public sector management 10 (1997), S. 190-213 
    Details
    ISSN: 0951-3558
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Politikwissenschaft , Wirtschaftswissenschaften
    Notizen: While the state dependency thesis seems widely accepted among students of the German non-profit sector, there is surprisingly little research that has systematically explored its empirical base and conceptual validity. Attempts to remedy this situation and offers an initial empirical examination of this thesis. Examines the extent and pattern of state funding of the German non-profit sector and develops three propositions, each adopting a different explanatory focus, which are then analysed with the help of data taken from a sample survey of West German non-profit organizations.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09513559710166057
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  • 77
    Digitale Medien
    Digitale Medien
    Performance information and programme evaluation in the Australian public sector (1997)
    Bingley : Emerald
    International journal of public sector management 10 (1997), S. 154-164 
    Details
    ISSN: 0951-3558
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Politikwissenschaft , Wirtschaftswissenschaften
    Notizen: Performance measurement and programme evaluation have been promoted as a central mechanism of recent Australian public sector (APS) reform. Outlines recent reforms in the APS and identifies links between evaluation and performance information. Identifies the major issue of credibility, when performance information is produced internally and not verified externally. A lack of performance systems and standards can create difficulties for both internal and external programme evaluations. Concludes that: reforms introduced to evaluate performance in the APS were promoted with high expectations which have only partially been fulfilled; the present system is internally focused with a narrow role for evaluation and a lack of credibility because of the independence issue; the present systems associated with the performance approach and its evaluation are not providing enough information to deal with the tough questions of the effectiveness of government programmes. Proposes that a middle ground between internal and external programme evaluation strategies be adopted. This allows the strengths of internal evaluation to be retained. At the same time, it allows the possibility of improving programme evaluation by adding external independent verification and an extended effectiveness role.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09513559710166039
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  • 78
    Digitale Medien
    Digitale Medien
    Civil service reform in developing countries: A strategic perspective from an institutional development base (1997)
    Bingley : Emerald
    International journal of public sector management 10 (1997), S. 254-267 
    Details
    ISSN: 0951-3558
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Politikwissenschaft , Wirtschaftswissenschaften
    Notizen: States that it appears that all civil service reform programmes in developing countries are predicated on the idea of cost savings which is an acid test of project success. Notes that yet a wider notion of reform is also prevalent, concerning governance, which involves the ability of citizens to influence government's provision of infrastructure and services. As if to give credence to the importance of service provision, the concept of institutional economics has come to the fore. This requires an explicit quantification of the range of public goods and services being generated by the institutions being reformed. All three perspectives are underpinned by the institutional development model. This focuses in range from value and sustainability to exploration and functional analysis, as an organizational starting point. Suggests that the institutional development base is the normative anchor for all substantive interventions in government reform.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09513559710180529
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  • 79
    Digitale Medien
    Digitale Medien
    Funeral for a friend (an existential view on hospital closure) (1997)
    Bradford : Emerald
    Health manpower management 23 (1997), S. 36-38 
    Details
    ISSN: 0955-2065
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Medizin , Wirtschaftswissenschaften
    Notizen: I recently attended a reunion, sad and unplanned. I had received a phone call from a colleague to inform me that a friend from my past had died, a friend from long ago. It took a few moments for me to recall his face - it had, after all, been 20 years since we last met. "Ah, yes", I responded. "He was good to me". I remembered many occasions when, following some youthful excursion into aberrant behaviour, he would extend a protective arm around me. He was respected by everyone. To our unworldly 18-year-old eyes he had great credibility; he was, after all, 25, and captain of our football team, a rescuer to each of us.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09552069710155762
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  • 80
    Digitale Medien
    Digitale Medien
    Community entry - an essential component of participation (1997)
    Bradford : Emerald
    Health manpower management 23 (1997), S. 97-99 
    Details
    ISSN: 0955-2065
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Medizin , Wirtschaftswissenschaften
    Notizen: Sees community entry as a prelude to any action that will take place in a true partnership with the community. Lists a series of steps involved in achieving community entry drawn from a project in Pakistan. Considers the role of the participatory worker and project management team in terms of meetings, discussions and the development of individual relationships.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09552069710166625
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  • 81
    Digitale Medien
    Digitale Medien
    The importance of being earnest: reflections on an attempt to create an information-led organizational culture in the NHS (1997)
    Bradford : Emerald
    Health manpower management 23 (1997), S. 120-122 
    Details
    ISSN: 0955-2065
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Medizin , Wirtschaftswissenschaften
    Notizen: Presents a study of organizational culture in a community health-care Trust in the UK. The Trust has been involved in attempting to create what was described as an information-led culture and is concurrent with the implementation of a new information system. Describes some of the recent management initiatives which were intended to improve communications within the Trust and to provide employees with a better understanding of the changes which have been taking place. Identifies findings which suggest that there was some distance between the perceptions of management and those of employees. While the senior management team appear to have been in earnest in attempting to ensure that staff have the information and understanding they need, the results of an organizational culture survey suggest that these efforts may have been ineffective.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09552069710184373
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  • 82
    Digitale Medien
    Digitale Medien
    The challenge of education commissioning - part 3: management development (1997)
    Bradford : Emerald
    Health manpower management 23 (1997), S. 137-139 
    Details
    ISSN: 0955-2065
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Medizin , Wirtschaftswissenschaften
    Notizen: The new education commissioning system in England is designed to deal with the "big numbers" of professional education, yet also applies to management development. Reviews national advice in this field. Suggests that management development is unlikely to feature highly on the education commissioning agenda. Proposes that changes in higher education and among NHS employers are likely to lead to greater flexibility in management education, but that opportunities will only be taken if both parties show initiative and imagination.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09552069710184409
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  • 83
    Digitale Medien
    Digitale Medien
    Counting nurses: interpreting nursing workforce statistics (1997)
    Bradford : Emerald
    Health manpower management 23 (1997), S. 159-166 
    Details
    ISSN: 0955-2065
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Medizin , Wirtschaftswissenschaften
    Notizen: Discusses the interpretation of nursing statistics, the problem of counting how many nurses there are in the workforce, and the need to be aware of how statistics are compiled when presenting numerical data to support arguments relating to nursing and the nursing workforce. Argues that NHS workforce statistics provide considerable evidence for claiming that there is a significant decline in the number of nursing staff doing the work of nursing in the NHS. Explains that although there was an increase in the number of qualified nurses working in the NHS throughout the 1980s (over a ten-year period the number of qualified nurses increased by 22 per cent), the increase in qualified nursing staff has not compensated for the loss of student learners in the workforce. Emphasizes that during the last three years for which figures are available, however, these gains have been wiped out, and the number of qualified nurses has declined to pre-Project 2000 levels.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09552069710175445
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  • 84
    Digitale Medien
    Digitale Medien
    Nurse education: a time for new solutions? (1997)
    Bradford : Emerald
    Health manpower management 23 (1997), S. 237-238 
    Details
    ISSN: 0955-2065
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Medizin , Wirtschaftswissenschaften
    Notizen: Notes the worsening situation with regard to nursing shortages. Considers responses such as the commission of increased places on Project 2000 courses and the introduction of NVQ III staff. Points to this success, particularly with regard to the latter of these solutions, but notes a lack of career progression for such entrants. Suggests that there is a strong case for development of a better career path for NVQ III staff, and looks to education and training consortia in this respect.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09552069710187190
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  • 85
    Digitale Medien
    Digitale Medien
    Adaptive simulation of a keyboard assembly cell (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 50-58 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Describes the development of an adaptive simulation model for a keyboard assembly cell for real-time decision support. Discusses the architecture of the modelling and control system, including the movement of entities and conveyors, describing how up to four different keyboard types may be modelled, with a PC cell controller continually monitoring the state changes of the assembly line, passing the data captured to the simulation model created in ARENA.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710158808
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  • 86
    Digitale Medien
    Digitale Medien
    Training and empowerment improve performance: a case study (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 90-102 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Presents a case study, based on semi-structured interviews and shopfloor observations, of an optical fibre manufacturer in the North of England which has recently been taken over by a German company. The company was a traditional manufacturing organization, hierarchical and functional, characterized by tension between management, supervisors and workforce. Despite a healthy order book and low labour costs management perceived a threat from European competitors who provided faster delivery and higher quality. Management introduced teamworking and empowerment and achieved some success in solving the problems; in effect it changed from a modern to a postmodern organization. Although theory corresponds with practice to some extent, explores some areas in which theory and practice seem mismatched. Casts doubt on the transferability of this company's expertise to its German parent.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710165774
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  • 87
    Digitale Medien
    Digitale Medien
    Geometric analysis of parts from a 3-D solid model for manual assembly times (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 137-146 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Presents the development of an AutoCAD development system (ADS) application program for the automatic analysis of parts in mechanical assembly. The primary goal is to provide design engineers with a tool for extracting the part's characteristics from the 3-D solid model AutoCAD database. With this information and other non-geometric information, the time for assembling the part can be determined. Describes the algorithms used to evaluate the rotational symmetries from the solid model database. Twelve 3-D solid models are designed to evaluate the program capabilities. The overall performance of the program is satisfactory in terms of speed. It also provides a low-cost PC-based, fully-functional alternative to the more expensive workstation-based analysis program.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710181956
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  • 88
    Digitale Medien
    Digitale Medien
    A report on the UK cell control marketplace (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 181-184 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Describes a 1995 market survey of 21 UK vendors and users of cell control systems. The market data were collected via the use of a questionnaire which elicited views on: functional requirements of cell controllers; benefits realized through applying cell control technology; operational requirements of cell controllers; factors which constrain the industrial use of cell control technology; and the scale of the cell controller market. The results provide a useful indication of the current size of the UK cell control marketplace and the main areas in which such systems have been successfully applied. They also outline a set of outstanding industrial requirements, knowledge of which can help shape the agendas of research and vendor communities which currently seek to develop the next generation of cell control systems.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710181992
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  • 89
    Digitale Medien
    Digitale Medien
    Cellular decomposition of manufacturing facilities using resource elements (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 215-222 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: The decomposition of production facilities into efficient cells is one of the areas attracting increasing research attention due to the performance benefits which cellular manufacturing offers. One of the problems associated with cell formation is the restrictive character of the existing task formalization models resulting in most cases from the use of single machine tool routeings in representing the component requirements. In contrast, the industrial reality provides a more complex picture with multiple choice of processing routeings in terms of available machine alternatives which need to be considered in order to achieve an "optimum" cellular decomposition of manufacturing facilities. Presents a facility decomposition approach based on multiple choice of processing alternatives for each component. The decision making is based on a generic description of the component processing routeings using unique machine capability patterns - "resource elements". Manufacturing cells are formed using concurrent fuzzy clustering methodology and a validation procedure for selection of the "optimum" facility partition.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710182036
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  • 90
    Digitale Medien
    Digitale Medien
    A hierarchical model of business competence (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 265-272 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Although widely used, the concept of business competence is not well defined. Proposes a hierarchical model which integrates the different types of competence which have appeared in the operations and general management literature in recent years. Proposes two new types of competence to complete the model, with illustrative examples from the Management Today/ Cranfield Best Factory Awards database.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710179715
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  • 91
    Digitale Medien
    Digitale Medien
    Transferring manufacturing technology to China: supplier perceptions and acquirer expectations (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 283-291 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Results of complementary surveys of foreign and Chinese manufacturing enterprises with respect to their objectives and expectations regarding technology transfer into China show that the major strategic objective of foreign enterprises, to gain access to the Chinese market, fits well with Chinese enterprises' main objective of improving domestic competitiveness but less well with that of accessing world markets through technology transfer. Foreign firms rate highly the capability of Chinese enterprises to learn new technologies and also find the Chinese macro environment for business favourable. The survey results provide information that will help managers with their negotiations on co-operating with prospective partners for the transfer of technology as well as assisting policy makers who wish to facilitate more effective transfer arrangements.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710179733
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  • 92
    Digitale Medien
    Digitale Medien
    Strategically flexible production and the extra-firm infrastructures: how regions become attractive (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 333-346 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Many post-Fordist experiences seem nowadays to converge on an emerging manufacturing paradigm that the authors have named strategically flexible production (SFP). The process of diffusion and assimilation of SFP is influenced by extra-firm factors and country-specific conditions. Explores the role of regional infrastructures and services to support the adoption and running of manufacturing systems that are oriented to the SFP. Uses the case of Lombardy, one of the most industrialized regions in Europe, as the empirical field of investigation. Discusses ten cases studies in three industries - electronic, textile and mechanical - in order to identify the needs for extra-firm infrastructures at the company level. In-depth evidence provides insights on the demand for extra-firm infrastructures and services induced by SFP and allows one to infer implications and guidelines for policy making. Concludes that SFP induces a selective demand for extra-firm services and infrastructures.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710179788
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  • 93
    Digitale Medien
    Digitale Medien
    The modular consortium in a new VW truck plant in Brazil: new forms of assembler and supplier relationship (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 292-298 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Since November 1995, VW has been running an experimental plant to produce trucks and buses in Brazil. The manufacturing strategy is quite different from the current strategies one can see in the automotive industry worldwide. VW has defined its concept as "modular consortium". Describes the plant's main characteristics, and discusses the risks and the opportunities for VW and its partners to obtain sustainable competitiveness based on a radical new production concept.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710179742
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  • 94
    Digitale Medien
    Digitale Medien
    Supply-chain collaboration and success in technology implementation (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 323-332 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Competitive success is increasingly linked to implementing change in a co-ordinated manner within the organization and in the extended value network that embeds the organization. In particular, for manufacturers the successful implementation of advanced manufacturing technologies (AMT) can be linked to collaborative buyer-supplier relationships. Derives a model from the literature to link these aspects. Tests empirically major propositions from this model using data from 83 firms positioned at the top of the Turkish automotive industry supply chain. Establishes that companies with higher levels of AMT implementation collaborative more with their parts suppliers and companies are more successful in achieving their AMT implementation objectives if increased AMT implementation is coupled with more collaborate supplier relationships. Both AMT implementation levels and buyer-supplier collaboration are shown to have significantly increased over a five-year period. While AMT implementation levels of individual firms appear to have diverged, levels of buyer-supplier collaboration appear to have converged during the five years.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710179779
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  • 95
    Digitale Medien
    Digitale Medien
    Simultaneous route selection and cell formation: a mixed-integer programming time-cost model (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 374-377 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Presents a mixed-integer programme to simultaneously select part routeings and form machine cells in the presence of alternate process plans so that the total cost of operating and intercell material handling is minimized. Demand for parts, machine capacities, number of cells to be formed, and number of machines in a cell are included in the model. Includes an example to illustrate the solution technique of the problem of practical instance.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710367752
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  • 96
    Digitale Medien
    Digitale Medien
    An integrated estimation and design system for fire protection equipment (1997)
    Bradford : Emerald
    Integrated manufacturing systems 8 (1997), S. 388-395 
    Details
    ISSN: 0957-6061
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Maschinenbau , Wirtschaftswissenschaften
    Notizen: Describes the development of an integrated computer-based system (PROTECT) to aid the design of complex fire protection systems. Explains how PROTECT, developed through the application of object-oriented technology (OOT), comprises a series of knowledge bases for specific protection environments and is integrated with other business systems. PROTECT enables the optimal design of fire protection systems to specified standards and the accurate estimation of system cost. Presents software development issues, and discusses system operational results and benefits of the PROTECT.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09576069710188896
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  • 97
    Digitale Medien
    Digitale Medien
    How to increase teamwork in organizations (1997)
    Bradford : Emerald
    Training for quality 5 (1997), S. 26-29 
    Details
    ISSN: 0968-4875
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Gives a basic understanding of what could be done to increase teamwork to benefit an organization. In researching the significance of teamwork and the problems teams confront in the business arena, provides a better understanding of how team building fits into the future of successful businesses. By focusing on different tools and techniques, develops an insight on the approaches that can be taken to reach this important cohesion. Through corporate examples, examines the results of the variety of approaches discussed. Through these day-to-day business events, provides a visual perception of the important contribution that increased teamwork can provide. Contends that, as we move through the present business climate, efficient and effective teamwork is the recommended approach to achieve and maintain a successful business.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09684879710156496
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  • 98
    Digitale Medien
    Digitale Medien
    Designing effective employee training programmes (1997)
    Bradford : Emerald
    Training for quality 5 (1997), S. 52-57 
    Details
    ISSN: 0968-4875
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Describes the elements of a successful employee training programme. Explains the distinction between training and education, along with a discussion of why "soft skills" training initiatives are less effective than skills-based approaches. Discusses the critical role of the training manager in implementing a training programme, as well as important considerations when developing a strategic training plan. Finally, describes several key factors which determine how employee training programmes can best support company profitability.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09684879710167638
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  • 99
    Digitale Medien
    Digitale Medien
    There's nothing normal about SPC! (1997)
    Bradford : Emerald
    Training for quality 5 (1997), S. 106-111 
    Details
    ISSN: 0968-4875
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: Knocks the final few nails into the coffin which contains the remains of the notion that the theory and practice of control charting depend on assumptions of normality. The subject's creator, Dr Walter Shewhart, denied this as long ago as 1939! His most famous student, Dr W. Edwards Deming, denied it repeatedly thereafter. There appear to be two most crucial arguments as to why the "orthodox" statistician claims that normality is necessary. One is to enable probability interpretations of control limits. The other is to justify the conversion factors which are in common use in control-chart calculations. The truth is that, even under normality, the usual probability interpretations are meaningless in practice and that, in the latter case, the behaviour of the conventional conversion factors is not at all dependent on normality but is in fact very similar over a wide range of differently-shaped probability distributions.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09684879710173352
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  • 100
    Digitale Medien
    Digitale Medien
    Using ISO 9000 to improve customer service (1997)
    Bradford : Emerald
    Training for quality 5 (1997), S. 126-129 
    Details
    ISSN: 0968-4875
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Wirtschaftswissenschaften
    Notizen: During 1996 the facilities management department at the Sanofi Research Centre in Alnwick implemented an ISO 9000 quality system. The primary aim for implementing the system was to improve the services provided to the department's internal customers. Describes how the implementation was carried out, with particular reference to improving customer service, but also identifying some of the issues relating to implementing ISO 9000 within part of a larger organization. Focuses primarily on in-house service providers, but the information may be relevant to all service organizations.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09684879710173398
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