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  • 1
    Digitale Medien
    Digitale Medien
    Conflict today and its demands on international society (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 6-11 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Assumes acceptance of the argument that, as the world has become amere village owing to modern communications systems, trading patternsand the like, it is no longer possible for any individual, community orstate to seek to pull down the blinds and ignore what is happening inother parts of the world. This is not merely an ethical issue –although believes that the morality of caring is much in need of anuplift, both in British society and elsewhere - it is a pragmaticand political necessity. Confines discussion to looking at conflicts atthe levels where they involve communities or whole states, rather thanindividuals alone.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510078970
    Standort Signatur Erwartet Verfügbarkeit
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  • 2
    Digitale Medien
    Digitale Medien
    Towards rehabilitation: building trust in Afghanistan (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 27-31 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Based on the experience of five years of work in the midst of theongoing civil war in Afghanistan, outlines a number of ideas aboutinvolving communities in measures to provide emergency relief or supportrehabilitation, in order to encourage and assist an indigenous processof social and physical recovery.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510079005
    Standort Signatur Erwartet Verfügbarkeit
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  • 3
    Digitale Medien
    Digitale Medien
    Communication about major accident hazards: credibility of qualified informers in an Italian city (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 4-13 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Reports on research carried out under the aegis of the EuropeanCommunity as part of the Step Programme. Researchers from the followinguniversities contributed: Berlin (Germany), Grenoble (France), Lancaster(Great Britain), Liège (Belgium), and The Catholic University(Milan, Italy). Aims to evaluate public perception of individuals andorganizations as informers in situations where there is a high levelindustrial risk. Discusses the following: the clarity of communication,the degree of professionalism of the information sources, the extent towhich the message attributed to each of the important informers wascredible. Treats this as a comparative study under the terms of Article8 of the Seveso Directive which invites public authorities, as well asso-called "risk" industries, to keep the population informedof the potential dangers to which they are exposed as a result ofindustrial activity.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510082641
    Standort Signatur Erwartet Verfügbarkeit
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  • 4
    Digitale Medien
    Digitale Medien
    Uses of support in an evolving war event (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 38-46 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Examines the relationship between sources and functions of supportin the context of an evolving stressful event - the Gulf War. Datawere obtained through questionnaires filled out by 261 parents sampledthroughout comprehensive schools located in two different areas ofIsrael (damaged and undamaged by missile attacks). Respondents assessedthe extent of support received from a list of sources, designated threepreferred sources, and rated the amount of informational, instrumentaland/or emotional support provided by these referred sources, at threedifferent periods of the event: waiting, impact and recovery. Findingsindicate that different sources of support, fulfilling differentfunctions, were utilized over the course of the event, and that changesin sources and functions were related to the changing circumstances ofthe war. Gives empirical validation to the concept of matching theevolution of a stressful event to specific uses of social support.Considers implications for social work practice.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510082678
    Standort Signatur Erwartet Verfügbarkeit
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  • 5
    Digitale Medien
    Digitale Medien
    Patterns of sheltering and housing in US disasters (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 43-53 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The terms "sheltering" and "housing" areused in a variety of unclear and inconsistent ways in the disasterliterature. Proposes a differentiation among emergency sheltering,temporary sheltering, temporary housing and permanent housing. Indicateshow they are paid differential attention in American disaster planningand gives specific observations about the four patterns, notingespecially how they differ from one another. Suggests there will be afuture increase in problems in all the patterns, and that it is not yetfully established to what extent these patterns are applicable in alltypes of societies.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510088069
    Standort Signatur Erwartet Verfügbarkeit
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  • 6
    Digitale Medien
    Digitale Medien
    Flood warning systems under stress in the United Kingdom (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 32-42 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Discusses the results of evaluations of flood forecasting, warningand response systems in England, Wales, Scotland and Northern Ireland.Reveals that in England and Wales flood warning systems oftenunderperform. Despite technical sophistication and their elevation tohigh priority in central government's flood defence strategy,arrangements for flood warnings are now under considerable stressbecause of lack of agreement over organizational roles andresponsibilities. Legal ambiguities, funding difficulties andideological positions lie behind these problems. Flood warning systemsare developing in Scotland, and there is now a "fledgling"system in Northern Ireland, but both lag behind England and Wales.Examines implications for the future.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510088050
    Standort Signatur Erwartet Verfügbarkeit
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  • 7
    Digitale Medien
    Digitale Medien
    Evacuation behaviour: why do some evacuate, while others do not? A case study of the Ephrata, Pennsylvania (USA) evacuation (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 30-36 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Evacuation is commonly used to mitigate the ill effects of avariety of disaster agents. It is important that authorities gain anaccurate understanding of the circumstances under which citizens willevacuate. Tests the efficacy of evacuation message clarity andfrequency, authority type, the accuracy of past warnings, and the impactof the presence of children in the home as viable variables in effectingan evacuation response. Finds the evacuation response was more likely tooccur if the potential victim was ordered to do so, if the potentialvictim was contacted frequently (more than once) by the proper authority(as perceived by the potential victim), if past warnings were perceivedas being accurate, and dependent children were in the home. Interviewsrespondents from 83 households in Ephrata, Pennsylvania, USA, after amajor fire emergency threatened residents of three neighbourhoodscontiguous to the site.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510093414
    Standort Signatur Erwartet Verfügbarkeit
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  • 8
    Digitale Medien
    Digitale Medien
    The structure and function of community emergency operations centres (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 37-41 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Addresses the issue of the structure and function of the communityemergency operations centre (EOC). There is some confusion among someemergency responders and particularly among public officials regardingthe role and function of the EOC. In part this emerges because many EOCsat different levels operate in conjunction with any given disaster. Itis argued that the community EOC is best seen as an over-archingorganization into which information from more specialized EOCs –such as those operated by fire and police departments - flows, andfrom which the overall response to the disaster is directed. There isalso a tendency to define the functions of the community EOC narrowly.Such definitions typically understate the importance of such activitiesas damage assessment and public information, and consequently leave theresponsibility for these and related critical functions somewhatambiguous. Seeks to achieve an explicit definition of the range andcontent of disaster responsibilities associated with the community EOCand thereby to clarify and contribute more to effective community-widedisaster response.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510100983
    Standort Signatur Erwartet Verfügbarkeit
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  • 9
    Digitale Medien
    Digitale Medien
    Crisis: when does a molehill become a mountain? (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 4-10 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Crises are hitting our industries with alarming regularity. Yet the word crisis is usually used with little thought to its meaning. Examines the various meanings which have been proposed by authors in the field of crisis management, and contends that for a situation to develop into a crisis three elements must be present: a triggering event causing significant change or having the potential to cause significant change; the perceived inability to cope with this change; and a threat to the existence of the foundation of the organization.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710162406
    Standort Signatur Erwartet Verfügbarkeit
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  • 10
    Digitale Medien
    Digitale Medien
    Post-event support for disaster workers: integrating recovery resources and the recovery environment (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 43-49 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The recognition that disaster workers may be victimized as a consequence of fulfilling their disaster relief role has resulted in the development of several interventions to assist their recovery. Psychological debriefing is a prominent support resource. Uses recent concerns over the effectiveness of debriefing to frame a discussion of the nature of recovery and the longer-term determinants of its effectiveness. Focuses on the role of social, psychological, familial and organizational factors as determinants of the quality of recovery. Discusses the implications of these factors for the design and delivery of support resources for disaster workers.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710162442
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  • 11
    Digitale Medien
    Digitale Medien
    The man-machine interface and its impact on shipping safety (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 107-117 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The significance of operational human errors in shipping safety has widely been recognized. The accumulation of many shipboard operations on the bridge of the ship demands that a high level of efficiency must be ensured. Discusses the efficiency of the interface which depends on the success of incorporating the human factor in the engineering systems of ship control. At the time of diminishing crew quality, the bridge operator's confidence, competence and communication capability must be in co-ordination with the technology provided by these systems. Suggests that the areas of limitation in the bridge-operator interface must be identified and the course of action for optimizing this critical relationship for safety must be determined.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710164062
    Standort Signatur Erwartet Verfügbarkeit
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  • 12
    Digitale Medien
    Digitale Medien
    The role of amateur radio in providing emergency electronic communication for disaster management (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 176-185 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: In the USA, the Federal Emergency Management Agency (FEMA) provides support to State and local governments in fulfilment of their responsibilities for preparedness, response, recovery and mitigation of disasters. One method FEMA has used to support State and local emergency communication functions was to sign and implement a Memorandum of Understanding with the American Radio Relay League (ARRL) for amateur radio operators to provide electronic communications for State and local governments in disasters. The Federal Communications Commission (FCC) has licensed more than 600,000 amateur radio operators in the USA. The national organization of amateur radio operators called the American Radio Relay League (ARRL) was formed in 1914. More than 80,000 of these amateurs have registered their availability for emergency communications in disasters in the ARRL's Amateur Radio Emergency Service (ARES). Amateur radio operators have been providing communications in natural disasters such as floods, hurricanes and earthquakes since 1910. Since amateur radio operation was prohibited during the years of both World Wars I and II, FEMA has sponsored a new branch of the amateur service called Radio Amateur Civil Emergency Service (RACES). RACES operators are authorized to operate if the President invokes his War Emergency Powers while all other amateur operation would be silenced. Examines the role of amateur radio in providing emergency electronic communications for disaster management and explores future contributions.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710172946
    Standort Signatur Erwartet Verfügbarkeit
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  • 13
    Digitale Medien
    Digitale Medien
    Terrorism on the couch - a psychoanalytic reading of the Oklahoma Disaster and its aftermath (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 22-32 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The date of 19 April 1995 will be remembered as a day on which a tragic event took place in Oklahoma. Argues that we need to go beyond a mere reading of the passionate convictions, the "rational" rhetoric and ideological arguments in trying to understand this act of terrorism and the aftermath reactions. In highly emotionally charged and anxiety-producing environments of social conflict, one can also expect to encounter a number of psychodynamic processes - such as projection, projective identification, splitting, idealization, stereotyping, narcissistic desire for the ego (group) ideal, denial and other defence mechanisms. Presents a representative text from the reporting of the Oklahoma bombing and its aftermath which is then read through the conceptual lenses of psychoanalytic theory. Highlights issues and behaviours that seem typically to arise in such disaster situations.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710162424
    Standort Signatur Erwartet Verfügbarkeit
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  • 14
    Digitale Medien
    Digitale Medien
    Read all about it - risk trends in the media: a research note (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 160-164 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Describes a study of trends in the use of keywords (risk, hazard and crisis) in the media having accessed a large commercial on-line database for this purpose. Allowing for several assumptions, finds mainly rising trends in the usage of each of the keywords, and in the proportion of articles classified under related categories (insolvency, terrorism, environment/ecology, and air transport crash).
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710172928
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  • 15
    Digitale Medien
    Digitale Medien
    Reflecting on the weaknesses of the international community during the IDNDR: some implications for research and its application (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 221-233 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: As the end of the United Nations International Decade for Natural Disaster Reduction approaches it is necessary to review what is known about global responses to catastrophes. Discusses four major weaknesses of the relief and mitigation community that are frequently identified in the disaster studies literature: the violation of human rights, a low degree of relief co-ordination, difficulties and drawbacks of providing aid, and dilemmas of development. Offers possible solutions for these challenges and also highlights the implications of the findings for research and application. Gives direction to both academics and practitioners who are interested in disaster relief and prevention around the world.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710179066
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  • 16
    Digitale Medien
    Digitale Medien
    Management information system for the promotion of safety in shipping (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 252-262 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Proposes the establishment of a management information system (MIS) for the promotion of safety in shipping. Considers the information technology in shipping to be the combination of satellite systems and computers onboard and ashore. In this combination, which enables the provision of an optimum selection and management of data for automatic or human decision making, the role of satcoms is information transfer and that of computers is information processing. Acknowledges the importance of the human factor in shipping safety. Human decisions affecting shipping safety often depend on the quantity and quality of the available information. In the proposed MIS the need to improve the limited ability of humans to receive, store, process and interpret information, which is usually vast and complex, is acknowledged and fulfilled. Among the available maritime satcom systems and computer services, the proposal reveals those services which satisfy the criteria of useful, interactive, flexible, fast, reliable and low-cost transfer and management of information in support of safety-oriented decision making in shipping operations. The proposed MIS integrates the information resources of shipping office(s), the ship(s) and the maritime-related industry as a whole and provides the shipping company with the capability to document, monitor and control the safety-critical aspect of "technical reliability" towards promotion of safety in shipping and compliance with the International Safety Management Code.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710179093
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  • 17
    Digitale Medien
    Digitale Medien
    Human factor failure and the comparative structure of jobs (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 343-348 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Suggests that sources of data on human failure, particularly case studies of specific disasters, have not been able to offer a generalized theory. Suggests that this can best be effected at the level of middle range theory based on analysis of the comparative structure of a workplace organization. Offers an adaptation of an approach from anthropology and cultural theory, that supplies four distinct, exclusive and archetypal workplace structures. Each is associated with a distinct cluster of sustaining and justifying values and attitudes that are manifest as four associated patterns of behaviours. Particular attention is directed at the normal kinds of workplace deviance, including sabotage, shown to be typical of each of the four archetypes. Their incumbent attitudes to risk are delineated, as are their typical patterns of industrial relationships.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710193772
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  • 18
    Digitale Medien
    Digitale Medien
    Widening horizons in post-war reconstruction (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 38-44 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: In Britain in 1945, the politics of peace steered reconstructiontowards a static socio-economic base from which stemmed many laterplanning and social problems. Britain had emerged from six years of wareconomically weakened but with a clear social vision, an effectiveadministration and fully evolved plans for the transition from war topeace. The social vision including the ideal of full employment and theright to a local job and a local home. This placed the economy in aspatial stranglehold and denied it the flexibility needed to adapt tochanging global conditions. Draws on the British experience to suggestthat the understandable desire to replace in situ what has beendestroyed is doomed to fail and can prejudice the ability of futuregenerations to meet their own needs.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510079023
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  • 19
    Digitale Medien
    Digitale Medien
    Rehabilitation and reconstruction of Afghanistan: a challenge for Afghans, NGOs and the UN (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 21-26 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Owing to the nature of their funding, hardly any NGO projects inAfghanistan have been long term or geared to the future development ofthe country. "Donor fatigue" and the fact that much of theprevious aid was politically motivated, has led NGOs to begin toquestion the value of their existing work and to consider whether andhow they might do more to promote peace and longterm reconstruction anddevelopment. In an attempt to address some of the questions, theNorwegian Church Aid, the Norwegian Refugee Council and Oxfam jointlysupported the organization of a workshop aimed at exploring the role ofNGOs in peace building. Based on the findings of that workshop, as wellas on A. Strand's five years of field experience.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510078998
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  • 20
    Digitale Medien
    Digitale Medien
    Mohonk criteria for humanitarian assistance in complex emergences (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 14-24 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents the Mohonk Criteria for Humanitarian Assistance inComplex Emergencies, produced by the Task Force on Ethical and LegalIssues in Humanitarian Assistance, convened by the Program onHumanitarian Assistance at the World Conference on Religion and Peace,as guidelines for co-operative relationships between political,humanitarian and military actors in complex humanitarian emergenciescreated by armed conflict.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510088032
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  • 21
    Digitale Medien
    Digitale Medien
    Are international staff hard to manage? (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 245-251 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Explains that while some non-governmental organization (NGO) managers report that international staff are more difficult to manage than national staff, others report the opposite. Such different perceptions stem from different expectations of staff from different cultures. Describes a study in which NGO managers working in field programmes were surveyed on their perceptions of the differences between national and international staff. International staff were regarded by respondents as being: more likely to act on their own initiative; less likely to need close supervision; and more demanding of themselves and of others. Those reporting that international staff were more difficult to manage were more likely to have more than five years' work experience in developing countries. This may be explained by managers adapting to the culture in which they work. Such a cultural adaptation on the part of managers may in turn explain why relief workers often report that they are dissatisfied with their managers.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710179084
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  • 22
    Digitale Medien
    Digitale Medien
    Human reliability data requirements (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 318-335 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: For many years there has been increasing concern about the effects of human error in complex system safety and reliability. This concern has been increased owing to accidents such as Chernobyl, Bhopal, Herald of Free Enterprise, Three Mile Island and the Kegworth air disaster. In the vast majority of these accidents, human error has played a critical role in the events precipitating the accident. Such accidents can in theory be predicted and prevented by risk assessment, in particular assessing the human contribution to risk. However, the collection of human-error data has proved a difficult field for the past 30 years, and yet industry would benefit from the existence of a robust human-error database. Provides therefore a brief historical résumé of past human-error databases, and discusses data collection and the inherent problems associated with data-collection schemes. Goes on to outline a human-error database currently being developed at Birmingham University, and presents information on regularly quantified human-error types. Finally, gives a general synopsis of the research and provides a selection of real human-error data points.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710193754
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  • 23
    Digitale Medien
    Digitale Medien
    An introduction to seismology (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 356-361 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Investigates the effects of earthquakes in the Victoria region of Australia. Looks at how they can be predicted by the use of seismology, and how this information can be used to protect buildings from major damage. Examines a system developed by the Seismology Research Centre, Bundoora, Australia, to provide alarm, damage scenario and response information after moderate or large earthquakes.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710193790
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  • 24
    Digitale Medien
    Digitale Medien
    Working with communities to reduce levels of conflict: "spot reconstruction" (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 12-20 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Recent experience in many conflict areas has shown thatreconstruction and development assistance can be used to support peaceinitiatives before a final resolution to conflict is achieved. Initself, spot reconstruction will not bring about peace, but it can makea contribution towards reducing the scope of the conflict and providemuch-needed assistance to people who otherwise would be forced to leavetheir homes in search of relief and public welfare. Attempts to definespot reconstruction and outlines the key elements, prerequisites andguidelines for decision making when considering a spot reconstructionprogramme.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510078989
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  • 25
    Digitale Medien
    Digitale Medien
    Positive reactions following emergency and disaster responses (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 55-60 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Firefighters completed a questionnaire which examined both positiveand negative reactions following major call-outs. Positive reactionswere more frequently checked than negative ones. Factor analysis ofpositive reactions resulted in four factors, suggesting that positivereactions after a call-out represented more than an increased sense ofgeneral wellbeing. The type of reactions reported were related to thetype of incident attended. Differences in reaction patterns were relatedto self-reported coping style and age of the firefighters.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510079050
    Standort Signatur Erwartet Verfügbarkeit
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  • 26
    Digitale Medien
    Digitale Medien
    Scientists and disaster management (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 14-19 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: When disasters, even natural ones, have a chemical or nucleardimension, scientists play a major role in their management. Presentsthe results of research on Canadian disasters, and includes other casesof disasters that occurred around the world. Discusses the experts' rolein decisions related to the response: how to identify a specificproduct, its impact on health, for example, in a climate of uncertainty;how to justify their methods, to the press, the politicians and thevictims as well as to the public. This "glass-house" workingatmosphere is very different from the one in which they carry out theirroutine analyses. Therefore their ability to communicate and theircredibility are very important aspects of their role.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510082650
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  • 27
    Digitale Medien
    Digitale Medien
    Proposed scaling of the communal consequences of disaster (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 5-13 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Rapid assessment of a community's capacity to continue coping inthe aftermath of disaster could be of great value. Gradations ofcommunity consequences can provide emergency planners with criteria toguide them to realistic needs assessment and are invaluable toresearchers in classifying incidents by intensity. Conventional wisdommight lead us to view impact on community functioning in disasters as acontinuum, ranging from minimal to total collapse. Such a perceptionlacks clear-cut gradation, making administrative judgements difficultand contributing to the squandering of relief resources because of ourinaccurate assessment of the community's incapacity. The precise pointswhere communities cross damage thresholds resulting in the collapse ofinfrastructure appear at first, to vary inexplicably. Carefulconsideration suggests three sets of factors which interface to affectthese thresholds. Taken together, these will raise or lower communitycapacity to cope with adversity. The appropriate level of emergencyrelief could best be determined if we can strengthen our ability toassess rapidly the community's remaining capacity to provide for its ownpopulation. Proposes that this could be accomplished by the scaling ofthree sets of factors: community background, event factors and impactfactors. Although the need for scaling cannot be denied, the specificsof this suggestion will need to be tested to determine theirapplicability.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510088023
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  • 28
    Digitale Medien
    Digitale Medien
    Current provision and recommendations for the management of psycho-social morbidity following disaster in England (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 5-12 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Although disasters remain statistically rare events, the lastdecade has seen an increase in the number of major incidents affectingthe UK. Concurrent with this increase have come clinical data, showinghow psycho-social health may be adversely affected by disasters. Aims togive the UK Department of Health a survey of the current provision ofpsycho-social care after disasters at English Regional Health Authoritylevel and to make recommendations regarding good practice in the care ofvictims of trauma by health care professionals. Uses varied methodology.Letters were sent to all the Regional Public Health Departments, askingfor information about the psychological care element within their majorincident plans. Shows that the provision for psycho-social carefollowing a disaster in England is extremely variable and although thereare undoubtedly regions with considerable expertise and interest, thereare also regions where provision appears to be minimal or non-existent.Recommends the provision of specialist traumatic stress services atregional level.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510093388
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  • 29
    Digitale Medien
    Digitale Medien
    The Kobe earthquake: some realities of strategic management of crises and disasters (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 11-24 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The response management of the Kobe earthquake in 1995 providespractitioners and theorists of crisis and disaster management with muchto consider. As in other efforts around the world the Kobe responsemanagement appeared slow and less than optimal in performance. Focuseson the effects of magnitude of impact and degree of strategicpreparedness that may affect response. Magnitude of impact is the degreeto which impact damage seems random in occurrence, the size of theimpact area, the severity of impact, the ratio of visible to invisibledamage, the number of major sub-event crises triggered by the impact ofthe event, and the degree of psychological distortion caused by (oraccelerated by) the impact of the event. The degree of strategicpreparedness depends on the degree to which response managers cansuccessfully translate meta-strategic missions and objectives intooperational strategies that are realistic and achievable in any givencrisis or disaster event. Components of strategic preparedness includethe provision of escalation triggers, establishing cascaded priorities,and having and maintaining a dynamic reserve. Planning and preparing forcrises and disasters needs to include cascade strategic priorityprofiles for communities, consideration of cultural features oforganizations and communities in developing plans and preparedness,establishing quantifiable escalation triggers for response management,and developing and maintaining a working dynamic reserve.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510100965
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  • 30
    Digitale Medien
    Digitale Medien
    Preparing public safety organizations for disaster response: a study of Tucson, Arizona's response to flooding (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 25-36 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Tucson, Arizona, experienced two large-scale floods in October 1983and January 1993. In comparing these floods, examines both the naturalevents and the response of public safety organizations. A summary of thenatural events compares the weather, flooding and damages. Inconsideration of the human response to the 1983 event, finds that thecommunity's emergency co-ordination centre was ineffective and isolatedfrom the public safety response network. Furthermore, an organizationalstructure, suited to the management of large-scale, multi-organizationalresponse, failed to emerge. Concludes that local government mitigatedthese deficiencies before the January 1993 flood. This was accomplishedin two ways. First, the community's emergency management agency mergedinto the Sheriff's Department and second, through consensus building andtraining, the community institutionalized an effective disaster responseorganizational structure.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510100974
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  • 31
    Digitale Medien
    Digitale Medien
    Increasing flood risk in Malaysia: causes and solutions (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 72-86 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Discusses flood risk in Malaysia, which has increased alarmingly in recent decades largely due to changing physical characteristics of the hydrological system caused by human activities: continued development of already densely populated flood plains, encroachment on flood-prone areas, destruction of forests and hill slopes development. Flood losses are high but disastrous flood events which occurred in the past as a consequence of rapid development and environmental degradation are forgotten quickly, people choosing to see only the positive benefits of a booming economy while turning a blind eye to their negative effects. Suggests that, within a climate of sustained economic boom, policy makers as well as Malaysians from all walks of life are understandably less concerned about floods than they are about the financial gains that can be reaped from a booming economy. States that official solutions for flood control are largely engineering based and are ineffective to combat extensive monsoon floods.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710164035
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  • 32
    Digitale Medien
    Digitale Medien
    Aviation safety: a quality perspective (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 87-93 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: "Safety is no accident." It is not a coincidence that this slogan appears often in FAA literature, correspondence and advisory circulars. It is a frequent reminder to all of us that reliability and safety in aviation is a team effort and that all individuals are responsible for doing their part towards the maintenance of a safe flying environment. Presents aviation safety in the TQM framework of customer focus, continuous process improvement and total involvement. Identifies customers at various levels and illustrates, with examples, how continuous improvement occurs. Highlights the mechanism in place which helps ensure these improvements. Shows that total involvement yields safety, reliability and quality in the aviation services that we receive today. Discusses the presence and prevalence of TQM in various sectors of aviation and suggests that further continual improvements are still needed in today's aviation.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710164044
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  • 33
    Digitale Medien
    Digitale Medien
    Rebuilding Sarajevo (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 32-37 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Sarajevo is no longer the city it was and will, over the next fewyears, have to find a new role for itself. Based on a presentation atthe Rebuilding Sarajevo Workshop, held in York, UK in May 1994, seeks toexplore the four underlying principles that are likely to be relevant tothe city of Sarajevo and its rebirth.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510079014
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  • 34
    Digitale Medien
    Digitale Medien
    Nursing in the aftermath of disaster: orphanage relief work in Romania (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 45-54 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Disaster relief workers experience psychological and physical needsas a direct consequence of their disaster involvement. While this impacthas been acknowledged, relatively little is known about the nature ofthe psychosocial demands generated by prolonged exposure. Developingboth comprehensive preparatory and support programmes for relief workerswill require that the nature of these demands, their impact onpersonnel, and their implications for disaster management aredocumented. Describes the experiences of a group of nurses who providedrelief care in Romanian orphanages in the aftermath of the 1989revolution in that country. Suggests that prolonged disaster exposurecreates specific personal demands and operational problems. Problemswere described in relation to operational practices and national issues(e.g. political and cultural factors). Describes the implications ofthese factors for relief worker wellbeing and relief operationeffectiveness, together with suggestions for managing these demands.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510079041
    Standort Signatur Erwartet Verfügbarkeit
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  • 35
    Digitale Medien
    Digitale Medien
    Inter-organizational policy processes in disaster management (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 20-37 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Discusses the efficiency of disaster management policies andprogrammes in Australia. Argues that there are long-standingdeficiencies in strategic and operational planning and forecastingapproaches. Urges more co-operation and co-ordination between thevarious emergency services. Discusses the development of terrestrial andspace technologies which could be used in disaster management.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510082669
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  • 36
    Digitale Medien
    Digitale Medien
    A framework for improving operational effectiveness and cost efficiency in emergency planning and response (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 25-31 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents a practical framework within which disaster responseoperational effectiveness can be balanced with cost efficiency. Thisbalancing is accomplished through a systematic proactive planning ofresponse requirements, costs projections, procurement and resourcemobilization. The framework is useful in general disaster responseplanning and in the development of cost-efficient procedures forsupporting disaster response efforts. It is generic and can be adaptedto local conditions and requirements.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510088041
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  • 37
    Digitale Medien
    Digitale Medien
    "Safety cultures" in British stadia and sporting venues: understanding cross-organizational collaboration for managing public safety in British sports grounds (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 13-21 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents the findings from recent research into the management ofpublic safety risks in British sports grounds. Discusses the concept of"safety culture" and briefly sets out the methodologyadopted for the study. Reviews some previous work on "safetyculture" analysis, and then cultural theory, introduces and offersa socio-anthropological method of fourfold cultural categorization asthe theoretical orientation. Reveals the four contrasting, viable andarchetypical models of organizing the cross-organizational collaborationrequired for public safety risk management in British stadia and othersporting venues. Concludes by drawing out some implications for publicpolicy. Since there are four viable ways of organizing, and themanagement system at each venue will have evolved in response to itschanging local environment, it follows that there is no "one bestway" of managing safety at sports grounds.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510213032
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  • 38
    Digitale Medien
    Digitale Medien
    Health effects of earthquakes (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 6-10 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: A major earthquake causes massive destruction, high mortality, manycasualties and protracted health problems. The impact creates immediatemedical needs at the epicentre, while secondary health-related problemsare likely to arise in the areas to which the stricken population hasmoved for safety, or even afar in time and space, should the country'ssocio-economic destabilization cause further deterioration of the healthconditions. Epidemiological studies have shed light on the diseasepatterns following disasters, including earthquakes, and preparednessmeasures are possible. Discusses hospitals, injury, patient transport,logistics, communications, and disease and treatment problems arisingfrom recent earthquakes, including Kobe.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510100956
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  • 39
    Digitale Medien
    Digitale Medien
    Preparing for disaster: public attitudes and actions (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 11-21 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Investigates what people are prepared to do in the way of disaster preparation, and examines how these assessments may be related to personal factors and attitudes. Draws on a theoretical model of the area, developed in a previous study using a qualitative grounded theory approach. Surveys 925 persons representative of the Swedish population between the ages of 16 and 74. Data were collected in a postal questionnaire. Shows that the preparations for disasters which had been carried out by the greatest number were installation of smoke detectors, participating in practice at school or work, and learning first aid. The least performed preparations included joining a voluntary organization or training programme, stocking up with tinned food at home, taking extra insurance, and learning how to deal with psychological crisis reactions. Finds considerable subgroup differences; and that the two key dimensions of the model - sense of personal meaningfulness and societal commitment - account for the differences. Suggests actions to be taken by the Swedish authorities.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710162415
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  • 40
    Digitale Medien
    Digitale Medien
    Analysis of fatality, injury, evacuation and cost data using the Bradford Disaster Scale (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 33-42 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Data sets were compiled from the MHIDAS data bank for incidents where there had been five or more fatalities, ten or more injuries, 50 evacuations, or US$1 million damage. The data were converted to magnitudes on the Bradford Disaster Scale and analysed using maximum likelihood. Parameters determined from the estimation procedures were compared for compatibility between themselves and the results of analyses using other data.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710162433
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  • 41
    Digitale Medien
    Digitale Medien
    Problematical aspects of the information/ communication revolution for disaster planning and research: ten non-technical issues and questions (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 94-106 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: An information/communication revolution is being brought about by recent developments and innovations in computer and related technologies. Recognizes that many of the consequences will be very positive for all aspects of social life, but focuses on probable and possible negative effects of the currently accelerating cyberspace revolution. Discusses ten problematical aspects for disaster planning, management and research ranging, for example, from the creation of a new kind of disaster - computer-related system failures - and the increased difficulties that will be generated for intra- and inter-organizational communication and co-ordination, to the problems that will come from an inevitable information overload and the diffusion of inappropriate or incorrect disaster relevant "facts" and "ideas".
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710164053
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  • 42
    Digitale Medien
    Digitale Medien
    An integrated model of error management (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 186-190 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Describes an integrated model of error management which includes: the external environment; the corporate environment; the manager and the managed; incident management; inquiries; and, learning from errors. Includes classification of error types with examples. By understanding this model organizations can improve their ability to manage error.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710172955
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  • 43
    Digitale Medien
    Digitale Medien
    Emergency inter-organizational relationships (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 305-310 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Reviews the inter-organizational co-operation that may be required during an emergency. Looks at the diverse cultures of diffferent organizations together with legislation and bureaucratic procedures that need to be considered in order for this process to take place. Reinforces the need to develop an exchange model of co-ordination. Reviews number of salient findings regarding emergency services and suggests directions that may improve inter-organizational relationships.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710193736
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  • 44
    Digitale Medien
    Digitale Medien
    Selecting managers for a hazardous environment (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 336-342 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Following civilian disasters such as Piper Alpha, Hillsborough and King's Cross, personnel professionals are rethinking the types of individuals needed to fill senior posts, considering the demands of responding to a serious emergency. Presents the results from a project designed to examine the current selection, training and assessment procedures for managers of offshore oil and gas installations in the North Sea, with particular emphasis on their ability to take command in the event of a serious offshore incident. Personnel and operations managers in 38 oil and gas exploration and production companies in the UK were interviewed. Characteristics sought in an offshore installation manager were leadership and command ability, communication skills, sound judgement, decisiveness and a stable disposition. Selection decisions were based predominantly on the candidate's previous performance, appraisal reports and managerial recommendations rather than more formal methods such as interview panels, assessment centres or psychometric tests. An industry-wide concern regarding managerial competence has led to increased use of emergency management simulations for training and assessment. The lack of formal assessments during the selection procedure is surprising, but the recent introduction of high fidelity, emergency management simulations present an additional source of valuable information on future candidates if assessment data are collected rigorously.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710193763
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  • 45
    Digitale Medien
    Digitale Medien
    Flood disaster management in Malaysia: an evaluation of the effectiveness of government resettlement schemes (1995)
    Bradford : Emerald
    Disaster prevention and management 4 (1995), S. 22-29 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: In disaster management, relocation/resettlement is more often seenas the worst option as it gives the impression that nothing else can bedone about the hazard and people have to be moved. Relocation isunpopular, as plans to relocate entire communities are costly, mainlybecause of the need to acquire alternative locations and the provisionof housing for those resettled. More significantly, at least on the partof those being relocated, it provokes social disruption and upheavalwhen people are bundled into an alien environment. Notwithstanding theinfluence of structural/societal forces, people are also reluctant to berelocated far from relatives, friends and their place of work (orschools in the case of children). Examines the effectiveness ofgovernment-run permanent relocation schemes as a response to floodhazards in Malaysia.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569510093405
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  • 46
    Digitale Medien
    Digitale Medien
    The techniques of risk analysis are insufficient in themselves (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 165-177 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Explores the thesis that the techniques of risk analysis are necessary but in themselves insufficient components of the management of risk process. Begins by exploring the debate about risk. Proposes a definition of risk analysis, suggesting that the term refers to the sum of risk identification, estimation and evaluation. Takes the three component headings as the frameworks. Within each framework, gives an overview followed by an outline of the more common and important techniques. Discusses the issues of sufficiency and draws conclusions. Refers to the decision making techniques of risk management and sets out the overall conclusions substantiating the thesis.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710172937
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  • 47
    Digitale Medien
    Digitale Medien
    Disaster preparedness planning: policy and leadership issues (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 234-244 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: National, regional and local disaster preparedness planning requirements allow a wide range of responses. Describes a study in which such responses were cast against Quarantelli's minimum criteria and Levin's notion of experience as a powerful source for change. Data collection and comparative analyses were accomplished through the examination of local school district plans and policies as well as interviews with school leaders who had survived disasters. Concludes that school districts meet minimum local standards but few meet Quarantelli's minimum; and having lived through a disaster neither served as impetus to initiate disaster preparedness plans nor resulted in plans incorporating knowledge gained.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710179075
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  • 48
    Digitale Medien
    Digitale Medien
    Disaster plan simulates plane crash into high-rise building (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 311-317 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: A reprint of a classic article chronicles the simulated incident of a plane crashing into the John Hancock Tower in Boston, Massachusetts. Recounts how the plan was developed and practised by the scenario team. Inclusion by the practice team of the local fire department and paramedics paralleled reality. The exercise demonstrated that the Tower, even with an emergency plan, needed stronger preparation. This was effective because on 11 August 1992, an actual emergency occurred in the facility and the building was prepared as a result of the simulation.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710193745
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  • 49
    Digitale Medien
    Digitale Medien
    The role of information in disaster planning: a case study approach (1997)
    Bradford : Emerald
    Disaster prevention and management 6 (1997), S. 349-355 
    Details
    ISSN: 0965-3562
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Most agencies involved in dealing with the aftermath of major disasters recognize that reacting effectively involves, among other things, the collection and provision of accurate and timely information to other agencies, to the various groups of people directly involved in the disaster and to the general public. Focuses on three disasters of different kinds - Kegworth, Hillsborough and Towyn - and analyses the data gathered on these disasters and their aftermaths. Examines the flow of information during and after a disaster and considers the problems the various agencies involved may encounter in acquiring and disseminating information. Finds that, in all three disasters, plans for information handling were appreciably revised in the light of experience gained and similar deficiencies in plans were found in each case.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/09653569710193781
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  • 50
    Digitale Medien
    Digitale Medien
    Benchmarking critical factors for TQM: part I: theory and foundations (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 5-20 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Provides two definitions of TQM which address TQM critical factors.Also examines a number of self-assessment frameworks and explains therole they play in determining the TQM critical factors.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510081616
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  • 51
    Digitale Medien
    Digitale Medien
    How stressful is the automated shopfloor? (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 27-40 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The introduction of technology on the shop-floor has often beendepicted as a stressful experience for workers. Adopts aquasi-experimental approach to determine whether the automated shopfloorremains a stressful environment when considerable time for technologicalchanges to settle has elapsed. Automation does not seem to create additionalstress. However, computer numerical control (CNC)machine/robot operators and conventional machine operators facedifferent sources of stress. CNC machine/robot operators are moreaffected by quantitative overload and psychological demands, whereasconventional machine employees are more subject to inadequate supportand role ambiguity. Both groups exercised relatively low levels ofcontrol over their jobs. Provides suggestions to make the automatedshopfloor a better workplace.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510102838
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  • 52
    Digitale Medien
    Digitale Medien
    The interplay between quality improvement principles and the employee communication process (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 51-60 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The employee communication (EC) process plays a potentiallyimportant role in any quality improvement principles (QIP) programme.Addresses the need to apply QIP to the EC process itself, andunderscores the role of EC in QIP. Quality measurement is required bymost QIP programmes: and is a special challenge for the EC process.Suggests new approaches to this problem.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510102856
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  • 53
    Digitale Medien
    Digitale Medien
    Supervisory management and quality circle performance: an empirical study (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 61-74 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Much of the research into quality circles has been directed towardsthe organizational context in which they operate. This has tended toemphasize the need for commitment of senior management, rather than theoperation of quality circles themselves; an emphasis further enhanced bythe location of quality improvement within the management of changeliterature, with its focus on management led, top down change. Describesan investigation into two quality circles within the same company,indeed operating the same plant and working under the same linemanagement. Within the company the two quality circles had acquiredreputations for greatly varying levels of performance. The investigationidentified a close relation between the social cohesion of the groupsfrom which the circles were drawn and their performance. Theinvestigation showed that: within a single, favourable organizationalcontext with a supportive senior management the impact of qualityimprovement initiatives can be greatly affected by workplacesubcultures; and effective quality circles require the support andcommitment of supervisory management.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510099211
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  • 54
    Digitale Medien
    Digitale Medien
    Benchmarking the engineer availability process: A case study (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 7-17 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents the main findings of an internal and generic benchmarking exercise on the engineer availability process. This process seeks to predict customer demand in terms of the incoming call rate and match this against the available supply of engineering resources. Describes how the internal benchmarking revealed considerable differences in the way in which the different internal business units managed their engineer availability process. Explains that the main reason for the difference was in the clustering of self-managing work groups of engineers. Also points out that there are three main elements involved in ensuring the success of an engineer availability process: an accurate forecast of customer demand; a method of operating which yields an effective revision of supply to fit customer demand; and a high support environment.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163019
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  • 55
    Digitale Medien
    Digitale Medien
    Benchmarking Australian firms' usage of contract logistics services: A comparison with American and Western European practice (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 34-46 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: States that more firms are locating operations in Australia to serve the domestic market and as a base for entering other Asian markets. Many of these firms will outsource at least part of their logistics function and this is a growing trend throughout the world. Describes how a mail survey of the major operating units at the largest firms in Australia was conducted to determine the current extent of logistics outsourcing in Australia. Provides the results from this survey together with responses from earlier studies on the usage of contract logistics services in the USA and Western Europe for comparative purposes.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163037
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  • 56
    Digitale Medien
    Digitale Medien
    Malcolm Baldrige National Quality Award: Critical issues and inherent values (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 59-77 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Focuses on some of the ethical concerns pertinent to the application process of the Malcolm Baldrige National Quality Award programme and highlights some of the critical problems which the programme faces. Based on analysis of these issues, endeavours to distil an adequate opinion of the inherent value, merit and significance of Baldrige Award. Observes that, while the Baldrige Award programme does raise certain critical concerns - specifically those related to unfairness, superficiality and publicity - the inherent value of the continuously improving award programme far outweighs its limitations. As has been seen, the Baldrige paradigm is not limited exclusively to the world of business, and can be applied to reinforce quality and enhance productivity in virtually any kind of organization.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163055
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  • 57
    Digitale Medien
    Digitale Medien
    A comprehensive model for implementing total quality management in higher education (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 104-120 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Based on an extensive review of literature on total quality management (TQM) in higher education, proposes a specific definition of "customer" and develops a comprehensive TQM model that comprises eight steps. The definition of "customer" and the TQM model developed can serve as a basic foundation for colleges and universities to follow when implementing TQM at their respective institutions. Recommends a list of things to do and problems to look for when implementing a TQM project.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174945
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  • 58
    Digitale Medien
    Digitale Medien
    Quality loss functions and performance measures for a mixed bivariate response (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 121-147 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Mixed bivariate vectors occur when a sampling unit has two different types of response. This is a common occurrence in many manufacturing processes. The traditional optimization approach for such a problem is to analyse each response separately and to determine vital factors for that response, then choose optimal factor settings by making trade-off adjustments among all factors. Develops a general mixed bivariate model that will consider the correlation between the two responses of general quality loss function. First, develops a general quality loss function to evaluate societal losses for a vector response and then develops signal-to-noise ratios as performance measures and for the three different mixed responses (smaller-the-better, larger-the-better), (smaller-the-better, nominal-the-best) and (larger-the-better, nominal-the-best). Introduces simulation to evaluate the efficiency of performance measures that are developed herein.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174954
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  • 59
    Digitale Medien
    Digitale Medien
    Continuous improvement strategies across selected Australian manufacturing sectors (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 175-188 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Notes that Australian businesses are continually being expected to respond to changes in the economy brought about by alterations to government policies. Suggests that those industries which survive and flourish will need to have in place a process for responding to change. Points out that continuous improvement (CI) was identified in a recent Australia/New Zealand manufacturing survey as the most important manufacturing enhancement process currently available. In 1997, an Australia-wide study of CI in manufacturing was initiated by a benchmarking survey examining the CI activities of medium to large manufacturing firms. Reports on selected findings of the survey and presents an analysis by industry sector of the firms' main motives for CI, content in the CI process, support for CI and problem-solving tools used to support CI. Initial findings indicate that there are no significant differences between manufacturing organizations in different Australian states. However, significant differences were found on comparing different industry sectors.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710181415
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  • 60
    Digitale Medien
    Digitale Medien
    Insights into TQM and downsizing in large organizations (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 202-212 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Addresses issues regarding the impact of restructuring on TQM by examining several large Australian enterprises. All had gone through substantial restructuring with considerable reductions in job numbers, or, in some cases, reductions were still in progress. Most had removed entire divisions and sections with much of the work now being contracted to the private sector. The impact of these changes on quality activities was examined over a two-year period. Evidence suggests that organizations have varying experiences with TQM and downsizing. In some cases, TQM takes second place in the process of shedding significant numbers of jobs, while in other instances, strong support from senior management and other factors ensures that it is maintained. Concludes by proposing four factors which may impact on the sustainability of TQM
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710181433
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  • 61
    Digitale Medien
    Digitale Medien
    An overview of benchmarking process: a tool for continuous improvement and competitive advantage (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 229-243 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The continuous pursuit of excellence is the underlying and ever present goal of benchmarking practices. Benchmarking is an external focus on internal activities, functions, or operations in order to achieve continuous improvement. It is the process of judging a company's processes or products by comparing them to the world's best, including those in other industries. Benchmarking is emerging in leading-edge companies as a tool for obtaining the information needed to support continuous improvement and gain competitive advantage. In order to benchmark effectively, there needs to be a strong strategic focus and some flexibility in achieving the goals set forth by management. Perhaps the most important aspects of effective implementation are adequate planning, training, and open interdepartmental communication.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195087
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  • 62
    Digitale Medien
    Digitale Medien
    The relationship between strategic purchasing and customer satisfaction within a total quality management environment (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 244-258 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Notes that despite a considerable amount of literature on the impact of strategic purchasing and TQM on organizational performance, empirical evidence of the dynamic link is not easy to find. Examination of current literature identifies confusing definitions of strategic purchasing and TQM processes and the relationship to customer satisfaction. Analysis of a large random sample of manufacturing companies in Australia tests the strength of the relationship between strategic purchasing and customer satisfaction. Considering the literature, a conceptual, wider theoretical framework, together with a strategic purchasing construct and strategic purchasing framework are presented. Reports an empirical investigation on the effect of strategic purchasing variables on customer satisfaction. Presents initial results that suggest strategic purchasing may play a role in customer satisfaction and makes recommendations for future research.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195096
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  • 63
    Digitale Medien
    Digitale Medien
    A review of key publications on benchmarking part I (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 65-72 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Reviews the first three of 11 key books on benchmarking with theaim of assisting in the educational and training processes in companiesembarking on or launching a benchmarking project.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510081652
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  • 64
    Digitale Medien
    Digitale Medien
    The combination of innovation and quality in an industrial research consortium (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 56-64 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Innovation and quality are the twin engines of US competitiveness.They both relate to customer satisfaction and are enhanced by commonprocesses. Argues that the Semiconductor Research Corporation (SRC) is aleading example of this. SRC has developed a research managementmethodology which combines technological innovation with total qualitymanagement. The ultimate benefit of the SRC's research managementactivities is the timely and effective transfer of relevant, world-classresearch results into its customers' processes. Technology transfer andutilization then become the basis for customer satisfaction. The SRC hasdeveloped a concurrent management process and formalized the linkagebetween the transfer of technical innovation and quality in a technologytransfer and quality (TT and Q) team. This team acts as both a steeringcommittee for process improvements and a vanguard for all qualityefforts by reflecting the customers' primary concern with transferringtechnical innovation.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510081643
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  • 65
    Digitale Medien
    Digitale Medien
    The quest for quality at Safeway Australia (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 37-54 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Reports on the quality initiative undertaken by Safeway, thelargest supermarket chain operating in Victoria, Australia and part ofthe Woolworth's group. Illustrates the impact that a"converted" chief executive can have on an organization, andhow the organization has been changed through his tremendous energy andconviction. Also illustrates how service organizations typicallyperceive quality management, especially in an environment highlyoriented towards people and customer service. Safeway readilyacknowledges that there is still much that can be done within theirorganization to adopt quality management practices, but they are eagerto share their experiences with others. Indeed, it is one of the fewservice organizations which have made significant progress in this area.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510090490
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  • 66
    Digitale Medien
    Digitale Medien
    Effective benchmarking: learning from the host's viewpoint (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 55-63 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Successful benchmarking exchanges require co-operation from boththe prospective benchmarker and the host benchmarkee. Adopting theviewpoint of a host company provides valuable insight into how to makebenchmarking partnerships more effective, both for benchmarkers andbenchmarkees. Provides specific ideas on how to structure benchmarkingexchanges effectively based on in-depth interviews with nine experiencedhost companies and survey data from 31 experienced host companies.Provides a generic process flow for handling benchmarking requests anddiscusses critical issues to be addressed in adding value towards amutually productive benchmarking exchange.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510090481
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  • 67
    Digitale Medien
    Digitale Medien
    Assessing process re-engineering impacts through baselining (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 4-19 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Organizations often experience difficulty in measuring the effectsof automation-based process re-engineering. The autoregressiveintegrated moving average (ARIMA) methodology was used as a means toassess the effects of an automation-based process re-engineering of apurchasing process in a large regional hospital. Utilizingautoregressive statistical techniques, the automated purchasing processsignificantly affected productivity and performance both at thedepartmental and organizational levels. System implementationsignificantly reduced purchasing lead times, time to receive goods, andthe time purchase orders stayed open. At the organizational level,values of issues per occupied bed increased, as did inventory turnover.The intervention analysis performed provided a means for management toassess the productivity improvements resulting from the re-engineeringproject. Provides additional insight concerning implementation researchand measuring organizational and departmental effects of automationprojects.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510099194
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  • 68
    Digitale Medien
    Digitale Medien
    Benchmarking quality practices in India, China and Mexico (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 20-40 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents results of a quality-management survey conducted amongmanufacturing companies in India, China, and Mexico. The results showthat the majority of the manufacturers in the three countries are wellaware of modern quality-management concepts and philosophies. Thecomparisons of the survey results among the three countries show thatMexican companies generally are doing better than Indian and Chinesecompanies in terms of quality performance, quality improvement efforts,application of the ISO 9000 certifications, and adoption of the"quality is free" philosophy. Chinese companies show theleast understanding of quality-management principles among the threenations surveyed. In comparison to the survey results in developedcountries such as Japan, the USA, Canada, and Germany, the responsesfrom India and Mexico are comparable; the responses from China aresomewhat inferior to those from the other countries.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510099220
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  • 69
    Digitale Medien
    Digitale Medien
    Researching strategy formulation and implementation in dynamic environments (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 15-26 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Addresses the need of organizations for an integrated understandingof strategy formulation and implementation, especially those whichconfront highly dynamic and uncertain environments. Highlights thecurrent lack of common perspective, vocabulary and conceptual base inresearch approaches, many of which result in inapplicable or irrelevantstrategy formulations. Aims to provide a framework for researchingstrategy formulation and implementation which avoids full predefinitionof research objectives and methodology, but which rather allows them toemerge holistically through research processes.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510102829
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  • 70
    Digitale Medien
    Digitale Medien
    Technology and process management in the Australian wine industry (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 18-33 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: States that manufacturing competence in organizations is determined by the competitive priorities of those organizations and the key operating decisions which they make to achieve those competitive priorities. Sets out to investigate whether manufacturing strategy can be applied to an industry which is not traditionally thought of as manufacturing by determining the industry's competitive priorities and key decision areas and the relationship between them. Finds that there was a set of competitive priorities and key decision areas which apply to the Australian wine industry and that the most important key decision areas (plant capacity, quality assurance, plant and equipment, production planning and control, product design and top management involvement) were similar to those which apply to many other manufacturing industries.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163028
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  • 71
    Digitale Medien
    Digitale Medien
    Dynamics of best practice - a multidimensional perspective (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 96-103 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Explains why many companies are surprised, both positively and negatively, by the results they have obtained in benchmarking. Illustrates that the best practice for a particular system is unique to a company at a given point in time in its development of culture and strategy.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174936
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  • 72
    Digitale Medien
    Digitale Medien
    Benchmarking and project management: a review and organizational model (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 47-58 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Explains that benchmarking - the process of identifying superior performance or practices of other organizations and internalizing such knowledge for competitive advantage - is performed typically on a project-by-project basis. Argues that a better understanding of benchmarking at the project level would help to reveal reasons for successful benchmarking at the organizational level. Develops a conceptual model to address the question of how characteristics of benchmarking teams and partner organizations impact on benchmarking project outcomes. The model focuses on the interaction of key teamwork and organizational variables, and provides a basis for empirical testing of benchmarking project implementation effectiveness.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710163046
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  • 73
    Digitale Medien
    Digitale Medien
    Benchmarking procedural times: a quality control approach to court delays (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 84-95 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Establishes a method aimed at defining procedural delays. The time delay in the procedural life of a case under any legal system has been considered as one of the main sources of direct costs and uncertainty for businesses once litigation starts. Yet, no methodology exists until now which is able to develop benchmarks that would define expected procedural time under controlled court conditions. Finds the main court and user-related factors associated to the times disposition in bankruptcy cases within the first instance level and determines an "ideal" time to disposition within a quality control framework. Considers an applied case using data belonging to the commercial first instance courts in Argentina. The results of the analysis conclude that the economic resources devoted to court personnel, not to capital spending, and an active case management style applied by a judge reduce the median procedural times.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174927
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  • 74
    Digitale Medien
    Digitale Medien
    ISO 9001 standard and software quality improvement (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 148-159 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: The quality framework necessary to achieve compliance with the ISO 9000 series of standards is to say the least abstract. It is this very generality which allows ISO 9000 to play the role of the universal quality standard. Aims to help practitioners relate their software process to this framework. Discusses the rationale for, as well as ideas and examples of, software and information system development practices that fit the requirement of ISO 9001 standard and ISO 9000-3 accompanying the guidelines. Reviews related approaches to software process improvement, defines generic requirements for a quality software process and a template for the context of a software quality improvement programme as a software quality manual.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710174963
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  • 75
    Digitale Medien
    Digitale Medien
    Key performance indicators for benchmarking health and safety management in intra- and inter-company comparisons (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 165-174 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Two case studies in health and safety management identified key performance indicators that reflected a company's overall performance obtained from a full benchmarking audit. An intra-company benchmarking audit, comparing operational health and safety management performance was completed within 12 semi-autonomous subsidiaries of a large national food manufacturer. A significant (r = 0.985) positive relationship was obtained between ten operational performance indicators and overall performance. The key factors were found to have a common theme relating to employer-employee openness in communication on health and safety issues. An inter-company benchmarking audit comparing strategic health and safety management performance was completed within eight companies in the small, multi-site retail sector. A significant (r = 0.988) positive relationship was obtained between ten strategic performance indicators and overall performance. The key factors did not have a common theme but there was evidence that integration of health and safety management into long-term business decision making was a strong factor.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710181406
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  • 76
    Digitale Medien
    Digitale Medien
    Benchmarking: a study in the supply and distribution of spare parts in a utility (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 189-201 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Focuses on a benchmarking study relating to the supply and distribution of spare parts to the plant maintenance function in a major utility. The key lessons arising from the study include: the importance of clear business goals for a benchmarking project; the need to understand processes before benchmarking them; and the need to undertake process simplification prior to embarking on a formal benchmarking study. Attention to these issues helps to avoid false starts and ensures that the study is both focused and effective. Also points out that unless a benchmarking study is put into a wider business context, its efforts can prove nugatory.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710181424
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  • 77
    Digitale Medien
    Digitale Medien
    A PC-based system for benchmarking quality management via ISO 9000 auditing (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 213-220 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents a benchmarking model for quality management systems through ISO 9000 auditing. A knowledge base of implementation principles and guidelines is established for the fulfilment of each of the ISO 9001 clauses followed by a set of inquire-observe-assess checklists. A statistical model is attached to generate the average number of non-conformities or defects D of an industry. The D value thus established is the benchmark D of a particular industry in a particular business environment or country which can be updated every six months in tandem with the surveillance ISO 9000 auditing. The model enables objective decisions on certification to be made, based on whether the D value of a company falls within the D control limits.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710181442
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  • 78
    Digitale Medien
    Digitale Medien
    Managing innovation in French small and medium- sized enterprises: an empirical study (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 259-272 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Presents the results of a survey of how innovation is managed by French small and medium-sized enterprises. Focuses on drivers for change, actions to improve short- and long- term profitability, sources of innovation, and the relationship between different managerial orientations in the companies and the dynamics of innovation. The results show that a strong customer orientation - together with a true partnership with main customers - and continuous improvement of the company's internal processes are key factors both for successful R&D and improvement of performance.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195104
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  • 79
    Digitale Medien
    Digitale Medien
    Benchmarking and operational performance: some empirical results (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 273-285 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Investigates the link between benchmarking and operational performance using a sample of over 600 European manufacturing sites. Benchmarking is linked to the identification and adoption of improved operational practices, an increased understanding of competitive positioning, and the larger context of the "learning organization". Shows that benchmarking may indeed contribute to improved operational performance, first through improving the firm's understanding of its competitive position and its strengths and weaknesses, and second through providing a systematic process for effecting change. Learning organizations were more likely to benchmark than other firms.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195113
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  • 80
    Digitale Medien
    Digitale Medien
    Functional strategies and competitiveness: an empirical analysis using data from Australian manufacturing (1997)
    Bingley : Emerald
    Benchmarking 4 (1997), S. 286-294 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Investigates functional strategies aimed at developing competitive advantage in terms of both their perceived importance by management and their actual impact on organizational performance in Australian manufacturing companies. Considers factors such as productivity, research and development and human resources. Results of research include the finding that productivity strategies are preferred by Australian manufacturers and will continue to be so over the next few years, along with human resources strategies. Notes that a mix of functional strategies was seen as beneficial for performance. Concludes that TQM is an appropriate strategy for enhancement of competitiveness given the need for an holistic approach.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779710195122
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  • 81
    Digitale Medien
    Digitale Medien
    Strategy formulation: a learning methodology (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 38-55 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Strategy formulation can no longer be based on a process ofconception, as the underlying conditions change before a formulatedstrategy can be implemented. It should be based on a continuous learningprocess which involves, inter alia, learning about theorganization's goals, the effect of different actions towards thesegoals and the way in which these actions should be implemented. First,highlights the importance of an organization's knowledge base bydemonstrating the relationship that exists between strategy formulationand organization learning. Then presents the role of performancemeasurement systems in stimulating cognitive and behavioural learning.Places the concept of organization learning in a strategy formulationcontext in order to show the effect of the nature and speed ofenvironmental changes on the organization's learning processes.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510081634
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  • 82
    Digitale Medien
    Digitale Medien
    Self-managing teams: A pipeline to quality and technology management (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 21-37 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Proliferation of advanced production technology and challengingcompetition created by the increasing internationalization of businessactivities have placed great emphasis on production quality and customersatisfaction. Quality improvement, cost cutting, and profit maximizationare critical strategies for coping with the rapidly changing environmentof the 1990s. Effective blending of these strategies can be achievedthrough employing advanced philosophies of production management: totalquality management, workforce activity-based management, or quality ofwork life. Reviews these philosophies and examines the criteria thatcontribute to a successful implementation programme as demonstrated inone facility of the world's largest producer of paper-machine"clothing". Concludes by identifying factors that should beconsidered when designing a model for total quality management. Themodel emphasizes the integration of the autonomous team concept and thesociotechnical approach of organizational design as a major factor forsuccess.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510081625
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  • 83
    Digitale Medien
    Digitale Medien
    Benchmarking critical factors for TQM: part II - empirical results from different regions in the world (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 3-19 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Compares and contrasts the findings of an empirical analysis of theTQM critical factors in different parts of the world. Indicates thatquality movement is on the rise worldwide. However, the emphasis on theTQM critical factors may vary from one region in the world to another.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510090517
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  • 84
    Digitale Medien
    Digitale Medien
    Performance measurements in worldclass operations: A strategic model (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 20-36 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: No previously published research has developed a comprehensive setof requirements or critical factors that spans the literature. Offers aset of nine critical factors and 58 supporting performance measurementsof world-class operations (WCO) that have been synthesized from variousauthors. Proposes that it can be very useful to an organizationattempting to identify those characteristics often mentioned in WCOliterature that may provide an opportunity to implement coremanufacturing strategies and a total global strategy. Managers candevise a plan to assess the current stages, determine the performancemeasurements, assign responsibilities and resources within theorganization and monitor the progress for achieving company-wideimprovements towards WCO status and global competitiveness.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510090508
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  • 85
    Digitale Medien
    Digitale Medien
    Performance measurement in strategic change (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 64-83 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Performance measures form an important feedback-loop in strategicchange which represents a process of constant learning. However,complete learning can only be achieved if a performance measurementsystem takes into account different value systems that exist within anorganization and adapts dynamically to changes in the competitiveenvironment. First establishes the role that performance measures playin the process of strategic change. An approach for the design ofperformance measurement systems for use in strategy evaluation andimplementation is then presented. Finally, demonstrates the ways inwhich a performance measurement system can be made flexible to accountfor changing conditions.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510090472
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  • 86
    Digitale Medien
    Digitale Medien
    First results on the effects of ISO 9000 in the US textile industry (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 41-52 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Investigated the effects of ISO 9000 standards on the US textileindustry through an industry survey. Examined the relationship betweenproduct quality and ISO standards. Provides results on the effects ofISO 9000 on the textile industry, especially on product quality.Implementation of ISO helps to improve product and process quality,reduces rework and defective supplies, and can be used as a marketingtool. The cost of ISO 9000 certification was negligible compared to thebenefits it provides. ISO certified companies reported that their totalcosts went down with regard to maintaining quality. With theimplementation of ISO, management becomes committed to quality. ISOcertified companies seem to have focused more clearly on quality ofproducts and operations. ISO certification motivates employees toimprove quality.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510099239
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  • 87
    Digitale Medien
    Digitale Medien
    Benchmarking best-practice performance measurement within companies: Using total quality management (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 53-71 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: A postal survey was conducted into the use of performancemeasurement in companies using total quality management. A total of 89responses were obtained from 22 companies. The results from the analysisof the data show that even in companies using TQM, there is a gapbetween the factors of performance perceived by employees as beingimportant, and the factors which are emphasized by their organizations.However, some of the key goals of TQM - customer service andsatisfaction, and quality improvements - are among the highestrated factors in terms of both importance and emphasis.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510099248
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  • 88
    Digitale Medien
    Digitale Medien
    Manufacturing best practices: observations from study tours to Japan, South Korea, Singapore and Taiwan (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 4-14 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Discusses the best practices adopted by some of the leadingmanufacturers in four Asian countries - Japan, South Korea,Singapore and Taiwan. Data were gathered from visits to 22 companiesduring 1992, 1993 and 1994. Presents the continuing and emerging bestpractices under the headings: leadership and planning; customer focus;people management and process management. Discusses future developmentsand progress in the four countries. The analysis shows that thesecompanies are quite advanced in the areas of leadership, planning,customer focus and people development and management. The companies hadadopted a very wide range of strategies and improvement programmes andhad planned significant improvement programmes for the future.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510102810
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  • 89
    Digitale Medien
    Digitale Medien
    The role of competitive benchmarking in small- to medium-sized enterprises (1995)
    Bingley : Emerald
    Benchmarking 2 (1995), S. 41-50 
    Details
    ISSN: 1463-5771
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein
    Notizen: Examines the penetration of the small- to medium-sized enterprise(SME) sector by the rapidly growing practice of benchmarking, hithertomore usually employed by large companies. The specific needs of thisbusiness type have to date been sadly neglected by both academic andgovernmental attempts at disseminating "best practice".Following a survey of over 200 SMEs, which clearly identified a"performance information gap", the author has undertakenextensive quantitative and qualitative interviews with 25 seniormanagers, and built a picture of both current usage and the perceived oractual barriers to greater use of the technique. Concludes that thepractice of benchmarking in SMEs is embryonic, that little progress canbe made by even enlightened managers until the barriers are understood,and that a range of tools and techniques which are capable ofaccommodating the idiosyncrasies of small businesses need to bedeveloped and made accessible.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/14635779510102847
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  • 90
    Digitale Medien
    Digitale Medien
    Total maintenance management: a systematic approach (1995)
    Bingley : Emerald
    Journal of quality in maintenance engineering 1 (1995), S. 6-14 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Discusses a systematic approach to total maintenance management.Presents a methodology suitable for measuring the current effectivenessof the maintenance system and identifying areas of potentialimprovement. For situations in which improvement rate becomesinsignificant, benchmarking is proposed for setting new targets. Alsooutlines necessary benchmarking steps.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519510083093
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  • 91
    Digitale Medien
    Digitale Medien
    Maintenance and quality: the missing link (1995)
    Bingley : Emerald
    Journal of quality in maintenance engineering 1 (1995), S. 20-26 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Focuses on the relationship between maintenance and quality. Thenbriefly reviews models relating production and quality on the one hand,and production and maintenance on the other. Using concepts frompredictive maintenance and the measure of equipment effectiveness fromtotal productive maintenance (TPM), identifies explicit links betweenmaintenance and quality. Emphasizes the need to develop adequate modelsrelating maintenance and quality. Presents two approaches for modellingthe link between maintenance and quality. The first approach is based onthe concept of imperfect maintenance and the second one uses the Taguchiapproach to quality and maintenance.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519510083110
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  • 92
    Digitale Medien
    Digitale Medien
    Estimation of distribution parameters of mixed failure mode data (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 120-135 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Describes research into the problem of estimating the distribution parameters of failure data of industrial equipment subject to two failure modes.It is assumed that time to failure data are available, but it is unknown for each failure which of the two main failure modes caused the event.A loglikelihood method was developed and tested on generated mixed failure mode data.Shortcomings of this method triggered the development of twoadditional methods, MINESS and MINESS+, which minimize theerror sum of squares of the reliability function, after separatingthe failure data into two sets.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710167737
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  • 93
    Digitale Medien
    Digitale Medien
    Small data sets and preventive maintenance modelling (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 136-142 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Preventive maintenance (PM) is an effective maintenance policy which is widely applied in industry. Reviews the main approaches of modelling PM and discusses the characteristics of real life PM data which influence the methods for modelling PM. The most salient features of these data are the limited size and intensive censoring effect. Then introduces a parametric bootstrap method for fitting PM data to distributions. A simulation study to compare this method with the established Akaike and Schwarz criteria shows that while the bootstrap method is marginally better in identifying the true distribution, this is counterbalanced by the intensive computational effort needed.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710167746
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  • 94
    Digitale Medien
    Digitale Medien
    Flowline corrosion problems: a case study of Shell Petroleum Development Company, Nigeria (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 152-162 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Describes flowline problems inherent in the land and swamp fields. Non-destructive testing - general visual inspection and ultrasonic thickness survey based on the nominal diameter sizes, age category and location of flowlines - was carried out. The readings obtained were used to calculate the percentage weight loss of pipe per metre and deduce the flowline sections that need to be replaced to avoid rupture of the steel pipe or fitting in service, using residual life estimates. The reduction of the wall thickness of the pipes/ fittings is caused by a combination of corrosion initiated by physical deformation anomalies and the presence of corrosive media along the flowline tracks (inside and outside the pipes). Offers new measures to help the company mitigate the various flowline problems.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710177934
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  • 95
    Digitale Medien
    Digitale Medien
    A note on block and bad-as-old renewal of components with limited system time horizon (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 143-147 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: As the time to dispose of a system approaches, renewal of wearing components becomes progressively less attractive. The traditional optimization method for this situation is through net present value and dynamic programming. Presents a much simpler solution for rapidly-wearing components founded on finding the optimum number of equal renewal intervals. Unequal intervals increase expected failures for any fixed number of intervals, and it is argued that it is unnecessary to discount costs. The model can be used with either the Cox renewal function or the cumulative hazard function representing the expected number of failures between scheduled renewals of the component, the choice depending on whether the component is minimally repaired or renewed at these failures.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710167755
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  • 96
    Digitale Medien
    Digitale Medien
    Spare optimization models for series and parallel structures (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 177-188 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Proposes optimization models for spare provisioning. In the first model, considers a series system with m components where each component can have a maximum of (n-1) spares. The objective function is to maximize the availability of the system satisfying a constraint on space required for the spares. In the second model, considers a series-parallel system where each component of the system can have a maximum of (n-1) spares. The optimization models developed in the paper can be solved using general purpose software such as SOLVER of EXCEL. Also presents an efficient branch and bound algorithm which can be used to solve the optimization problem.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710177952
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  • 97
    Digitale Medien
    Digitale Medien
    Analysis of computer integrated manufacturing systems by fuzzy human operator behaviour (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 189-198 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Analyses computer integrated manufacturing systems with the real-time constraints under the condition that time to repair depends on human experience and can be fuzzy. Proposes an approach which combines probability and possibility measures. Illustrates the impact of the growth of human experience on the reliability characteristics with an application example.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710177970
    Standort Signatur Erwartet Verfügbarkeit
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  • 98
    Digitale Medien
    Digitale Medien
    Distribution-free inferences on system reliability (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 209-215 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Describes how sampling distribution of the estimates of the reliability functions for various failure time distributions is either hard to obtain or is quite complicated and, as such, it becomes difficult to draw inferences about the reliability of a system. To overcome this situation, presents some distribution-free inference techniques on system reliability and gives Bayesian reliability analysis using conjugate priors.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710177998
    Standort Signatur Erwartet Verfügbarkeit
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  • 99
    Digitale Medien
    Digitale Medien
    The status of maintenance management in Swedish manufacturing firms (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 233-258 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Presents a model of five linked maintenance management components (strategy, human aspects, support mechanisms, tools/techniques and organization). Analyses the present status of these components in Swedish manufacturing firms through a survey of 284 respondents. Shows that fewer than half have written maintenance strategies or computerized maintenance information systems and several give maintenance low status. The figures are lowest in small firms and in the timber industry. Preventive maintenance at fixed intervals and corrective maintenance are the most common maintenance techniques. However, condition monitoring is common in large paper and chemical firms. Also indicates that Swedish firms have not fully made maintenance a company-wide issue, and that centralized maintenance departments dominate resources in large firms, but outsourcing has become important in small firms. Many of these figures are considered not to be optimal, but the average firm should be able to improve.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710176863
    Standort Signatur Erwartet Verfügbarkeit
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  • 100
    Digitale Medien
    Digitale Medien
    Building maintenance strategy: a new management approach (1997)
    Bingley : Emerald
    Journal of quality in maintenance engineering 3 (1997), S. 273-280 
    Details
    ISSN: 1355-2511
    Quelle: Emerald Fulltext Archive Database 1994-2005
    Thema: Technik allgemein , Wirtschaftswissenschaften
    Notizen: Points out that increasing pressure to prolong the useful life of a building without compromising the objectives of maintenance has led to an increasing interest in methods of integrated maintenance management. As an alternative to budget-driven maintenance strategies, develops a new approach to selecting an appropriate maintenance strategy which relies on determining the consequences of failure of every item in the building, and determining a suitable strategy for each one. Analyses the relative advantages and disadvantages of corrective, preventive and condition-based strategies. Advocates a novel, systematic approach to the management of building maintenance. Suggests this method will help maintenance engineers and managers to reduce the cost of maintenance while preserving the safety, health and satisfaction of the user.
    Materialart: Digitale Medien
    URL: http://dx.doi.org/10.1108/13552519710176881
    Standort Signatur Erwartet Verfügbarkeit
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