ISSN:
0144-3577
Source:
Emerald Fulltext Archive Database 1994-2005
Topics:
Economics
Notes:
Examines the impact of the intensity level of computer-basedtechnologies (CBTs) on quality. The intensity level of CBTs isempirically-based. The main thrust of the intensity level of CBTs isfourfold. First, the technology must, intuitively, exist. Second, itmust be integrated with other available technologies. Third, it must beutilized to a certain extent. Finally, it must have been used longenough to produce synergistic results. Determines whether there aredifferences in quality among firms with different intensity levels ofCBTs. The analysis was based on data collected from 165 manufacturingfirms in three industry groups in the USA. These are industrialmachinery equipment, electronic and electric machinery equipment, andtransport equipment. Descriptive statistics show the following: (1) thelevel of technology integration is low; (2) the level of programmableautomation is also low; (3) most of the CBTs are used as stand-alonetechnologies; and (4) most of the CBTs are used in the early stages ofdesigning the product. The results also suggested that differences inquality exist among groups with different intensity levels of CBTs.These findings have many implications for both practitioners andacademicians. For practitioners, the intensity level of CBTs, asoperationalized here, can be used by manufacturing firms as a vehicle tobenchmark their performance against that of their competitors. Foracademicians, introduces a new measure for operationalizing theintensity level of CBTs. Also discusses other implications.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1108/01443579410056010
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