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  • 1
    Publication Date: 2006-07-12
    Print ISSN: 0167-4544
    Electronic ISSN: 1573-0697
    Topics: Philosophy , Economics
    Published by Springer
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  • 2
    Publication Date: 2007-04-11
    Print ISSN: 0167-4544
    Electronic ISSN: 1573-0697
    Topics: Philosophy , Economics
    Published by Springer
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  • 3
    Electronic Resource
    Electronic Resource
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd
    Industrial relations journal 33 (2002), S. 0 
    ISSN: 1468-2338
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: Pay determination in small firms is widely expected to follow the dictates of the market. Research on 81 firms in three competitive sectors finds, instead, loosely defined and variable pay structures. This variability is explained in terms of the interplay between labour and product markets, firms’ own choices, and ‘shocks’ such as the National Minimum Wage. This analysis thus contributes to developing institutional theories of labour markets and pay systems.
    Type of Medium: Electronic Resource
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  • 4
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Employee relations 21 (1999), S. 267-284 
    ISSN: 0142-5455
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A key characteristic of small business service firms is their capacity to draw on similar businesses or self-employed professionals in order to compete with large organisations. This paper presents a qualitative account of the ways in which three small firms from the business services sector managed the critical relationship with associates. The rationale, recruitment and management of associates is explored. It is argued that "matching" approaches that suggest an easy alignment between the firms' competitive strategy and use of associates fail to appreciate tensions inherent in the relationship. Rather, relations between such enterprises and associates have to be managed in a manner that recognises the particular expectations of the parties, the dynamics of "in-house" work relations, and the often conflicting pressures occasioned by having to operate in a dynamic and unpredictable market environment.
    Type of Medium: Electronic Resource
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  • 5
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    Personnel review 27 (1998), S. 20-39 
    ISSN: 0048-3486
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The issue of quality remains an integral feature of the discourse on small firm development. Unfortunately, two potentially conflicting approaches to this issue are evident. There is the essentially prescriptive "consultancy" school which often provides technical solutions uninformed by social processes inherent in the operationalisation of quality. In virtual opposition are more academic and abstract accounts that illuminate the ideological context of quality. Though not without use to practitioners, the implications for entrepreneurs seeking improved ways of working are rarely developed in this approach. The paper weaves a path through these ostensibly oppositional tendencies by explicating the processes involved in implementing a quality management system in the first author's own organisation, Air Technology Systems (ATS). This case study is based on a collaboration between a small firm owner intent on continuous improvement and an academic institution (the base of the second author) aiming to assist in organisational development. Following an action research approach, the cross-over between the domains of the "practitioner" and "academic" are illustrated and their contribution to enterprise development demonstrated. What becomes clear is that a systematic approach to the implementation of quality is possible. This involves developing quality recipes organically rather than imposing them from "expert" interventions. Insights from critical treatments of the subject can be drawn on to reinforce the human and social processes central to the implementation of quality systems. However, the nature of work relations is ultimately key to the operationalisation of quality.
    Type of Medium: Electronic Resource
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  • 6
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    Personnel review 29 (2000), S. 69-91 
    ISSN: 0048-3486
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Investors in People (IIP), the heavily promoted government initiative to enhance organisations' training and development practices, is significant for its deliberate intention to influence the conduct of management within the firm. While previous studies of IIP have tended to concentrate on large organisations, the dynamics of IIP in the increasingly important small firm population have been neglected. This article focuses on the experiences of three small firms, in particular the rationale for involvement with IIP, the market context of the small firms, its impact on market relations, and the extent to which IIP has made a difference to the nature of the business. The findings highlight the importance of sectoral and workplace relations. The IIP agenda of formalising training and development does not appear to sit easily with these processes; and appears to neglect the significance of informal training. Moreover, the requirements go against the grain of the distinctive small firm context.
    Type of Medium: Electronic Resource
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  • 7
    Electronic Resource
    Electronic Resource
    Oxford, UK and Boston, USA : Blackwell Publishers Ltd
    Journal of management studies 36 (1999), S. 0 
    ISSN: 1467-6486
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: An increasingly noted feature of the small business population is the rise of the small, professional-service firm. Explanations of the emergence, employment potential and economic contribution of such firms have been much debated. But comparatively little is known of the dynamics of managing such enterprises. This paper aims to illuminate the nature of the management process in such settings by examining the case of one particular management consultancy, WhitCo. A broad conception of the management process is argued for that recognizes the tensions of working in a ‘high-trust’ environment. The study, which is based on an intensive investigation in the case-study firm over a year-long period, explores three processes. First, the development of the enterprise, particularly in relation to the recruitment of consultants; this establishes the basis of ‘trust’ in the firm. Second, the management of client relationships and their impact on work relations. Third, the dynamics of ‘project management’. The findings highlight how fragile ‘co-operation’ in such a context can be, and identifies tensions that stem from pressures for organizational efficiency and the need to encourage ‘entrepreneurialism’ among key staff
    Type of Medium: Electronic Resource
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  • 8
    Electronic Resource
    Electronic Resource
    Oxford, UK : Blackwell Publishing Ltd
    British journal of management 7 (1996), S. 0 
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: The continuing controversy over the extent to which labour management has been transformed in recent years has sustained considerable interest in the basic issue of how management regulates the employment relationship. However, two curious features of these burgeoning discussions are the neglect of small firms and the rarity of intensive fieldwork methods of investigation. This paper examines particular methodological issues arising from an ethnographic study of the small firm-dominated West Midlands clothing sector (Ram, 1994). The ethnographic approach was crucial to the unravelling of the complexities and tensions inherent in the management process. Insights generated by the method allow prevailing views of managerial practices in such settings to be questioned; and more generally, highlight the potential of ethnography as a means of management research.
    Type of Medium: Electronic Resource
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  • 9
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of entrepreneurial behaviour & research 6 (2000), S. 41-55 
    ISSN: 1355-2554
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The often-dynamic presence of South Asians in particular economic activities has prompted ambivalent responses from policymakers. For some, there is encouragement to "break out" from ethnic niche businesses like lower-order retailing and catering. Another ploy is to promote a strategy of "'ethnic advantage" by exploiting "cultural" features of a particular community. Examples include the marketing of what can be termed "ethnic enclaves" like "Chinatown" in Manchester and "Little Italy" in Boston (USA). This paper reports on an initiative to exploit the tourist potential of South Asian cuisine by developing a "Balti Quarter" in Birmingham. The results highlight a number of key issues involved in operationalising this increasingly popular strategy. First, the unitarist conceptualisation of the notion of an ethnic enclave obscures the harshly competitive environment that small ethnic minority firms like those in the "Balti Quarter" have to operate in. Second, the often ad hoc way in which such inner city areas are regulated (through planning guidelines) can intensify the competitive pressures facing many firms in the area. Finally, the "external" focus of the initiative runs the risk of masking chronic issues within the firm (e.g. poor working environments) which policymakers should be equally concerned with.
    Type of Medium: Electronic Resource
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  • 10
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of entrepreneurial behaviour & research 1 (1995), S. 48-58 
    ISSN: 1355-2554
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The growing participation of ethnic minorities in self-employmenthas been a conspicuous feature of the small business scene in manyEuropean countries. Reports on a comparative examination ofentrepreneurship among ten Maghrebian businesses in Lyon, France and tenmainly Pakistani businesses in Birmingham, England. Considers themotivating factors for entrepreneurship, the financing of the firms andtheir markets. The division of labour by gender in each firm was alsoconsidered as well as the wider institutional and political contexts inwhich they operate in the two countries. Of overriding significance arethe similarities between the firms in terms of motivation, markets andthe importance of family labour, despite differences between nationalpolicies towards "ethnic minorities".
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