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  • Wiley  (197)
  • American Association for the Advancement of Science (AAAS)
  • Emerald
  • 1995-1999  (222)
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Keywords
Publisher
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Year
  • 11
    Electronic Resource
    Electronic Resource
    Total quality management: origins and evolution of the term (1998)
    Bradford : Emerald
    The @TQM magazine 10 (1998), S. 378-386 
    Details
    ISSN: 0954-478X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The focus of this paper is to trace the origins of the term TQM and clarify the different definitions employed by academics and practitioners. Feigenbaum and Ishikawa are perhaps the greatest contributors to the development of the term. The other recognised quality management gurus such as Crosby, Deming and Juran have shaped the dimensions, practices and mechanism which underpin the concept, but it is noted that none of these three actually uses the TQM term. TQM started to be used in the mid-1980s and only became a recognised part of the quality-related language in the late 1980s. The paper also analyses the key dimensions of TQM and traces their origins.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09544789810231261
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  • 12
    Electronic Resource
    Electronic Resource
    Environmental reporting in Europe: an analysis of UK and Spanish developments (1997)
    Bradford : Emerald
    European business review 97 (1997), S. 215-223 
    Details
    ISSN: 0955-534X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The interdependence of ecology and the economy has become a highly significant feature in contemporary European business society. This degree of interdependency emphasizes the need for compatibility of the goals of economic growth, environmental protection and the rational management of natural resources. The issues are not predominantly centred on economic growth versus environmental sustainability, but rather on the pragmatic acknowledgement that there needs to be recognition and compromise between competing aims. Seeks to examine European Union regulations relating to business environmental issues and to analyse the legal, political and professional adaptation processes of environmental regulation in Spain and the UK.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09555349710179825
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  • 13
    Electronic Resource
    Electronic Resource
    Country managers: the next generation (1996)
    Bingley : Emerald
    International marketing review 13 (1996), S. 43-55 
    Details
    ISSN: 0265-1335
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Addresses the role of the country general manager in multinational corporations (MNCs). Identifies four distinct types of country manager and attempts to mesh this typology with earlier typologies that have addressed the generic strategies of MNCs and the strategies of individual subsidiaries within MNCs. The result is a matrix that shows the type of country manager most often needed to execute each of four subsidiary roles that are commonly associated with four corresponding MNC strategies.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/02651339610123008
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  • 14
    Electronic Resource
    Electronic Resource
    Business process re-engineering to total quality management: An examination of the issues (1999)
    Bradford : Emerald
    Business process management journal 5 (1999), S. 345-358 
    Details
    ISSN: 1355-2503
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper examines two research questions. First, is a re-engineered company a suitable platform for the subsequent application of TQM principles? Second, is BPR an appropriate means to transform an organisation operating along traditional lines into one which is managed using TQM principles? It is posited that these questions have been given scant attention by the academic fraternity. Considers, for example, characteristics of BPR which facilitate or hamper TQM and also TQM considerations when reengineering. It is argued that a company can apply TQM and BPR simultaneously, thus yielding more improvements than if only one of them was used on its own. The analysis presented in the paper indicates that the application of BPR can provide the base for the subsequent development of TQM.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/14637159910297385
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  • 15
    Electronic Resource
    Electronic Resource
    The acceptance and diffusion of new consumer durables: differences between first and last adopters (1998)
    Bradford : Emerald
    Journal of consumer marketing 15 (1998), S. 323-342 
    Details
    ISSN: 0736-3761
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The diffusion process of an innovation, whether it be a product, a service or an idea, will vary in function of the characteristics of that innovation, as well as of the agents to whom it is directed. The objective of this paper is to differentiate the behaviour of the different adopter categories that emerge at the time of the adoption of new products. Uses the methodology proposed by Mahajan et al., based on the Bass model, which allows for a distinction to be drawn between five categories of adopters, namely innovators, early adopters, early majority, late majority and laggards, with reference to the acceptance process for new consumer durables. This is employed in an empirical application carried out with respect to the adoption of various consumer durables that are frequently found in the majority of households, whilst the demographic and socio-economic characteristics of the individuals who make up each adopter category are used in order to differentiate their behaviour.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/07363769810225975
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  • 16
    Electronic Resource
    Electronic Resource
    Determining factors in family purchasing behaviour: an empirical investigation (1999)
    Bradford : Emerald
    Journal of consumer marketing 16 (1999), S. 461-481 
    Details
    ISSN: 0736-3761
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Analyses the factors which determine family purchase behaviour. The family has traditionally been considered as an important decision-making unit with respect to the large quantity of products and services which are purchased by households on a daily basis. Sets out to determine the variables which exert an influence when choosing a product or service (socio-economic, individual, etc.). Concentration is centred on an analysis of the role of the spouses in an attempt to determine whether there exists a particular purchasing pattern according to the sex of the consumer. The empirical analysis has been carried out on the basis of a survey of 600 Spanish families. Using the Multiple Correspondence Analysis technique we can observe that joint decisions are made by young couples, only where the wife works, whilst in a situation where the wife does not work or the spouses have been married for many years, it is the husband alone who decides.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/07363769910289569
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  • 17
    Electronic Resource
    Electronic Resource
    TQM and business innovation (1999)
    Bingley : Emerald
    European journal of innovation management 2 (1999), S. 12-19 
    Details
    ISSN: 1460-1060
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Business innovation, that is, the adaptation of management systems to the changing conditions of the environment, is a key factor for organisations if they wish to survive and grow. Total quality management (TQM) has demonstrated its potential to be a successful way for organisations to elimintate costs, improve productivity and gain a competitive edge in the marketplace. However, are TQM and business innovation compatible? The advantages and disadvantages to TQM as a means of developing and facilitating business innovations are discussed in this paper. It is argued that TQM does not hinder business innovation and some of its dimensions can assist an organsation to be more innovative. The compatibility of reengineering, which is a form of business innovation, with TQM is also considered in the paper, along with the effects of TQM on the successful implementation of information technologies.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/14601069910248847
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  • 18
    Electronic Resource
    Electronic Resource
    Total quality management and information technologies: an exploration of the issues (1999)
    Bingley : Emerald
    International journal of quality & reliability management 16 (1999), S. 392-406 
    Details
    ISSN: 0265-671X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Presents a complete and comprehensive review of the literature concerning the relationship between information technologies (IT) and total quality management (TQM) and examines the key issues. The examination is made against a number of dimensions of TQM including customer and supplier relationships, workforce management, process flow management and quality data and reporting. Issues concerning the impact that IT is having on these TQM dimensions are highlighted and future potential issues are raised.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/02656719910249333
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  • 19
    Electronic Resource
    Electronic Resource
    The cumulative effect of prevention (1998)
    Bingley : Emerald
    International journal of operations & production management 18 (1998), S. 727-739 
    Details
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Quality costs have been discussed widely in the literature. This discussion has not always agreed and it is possible to identify two basic schools of thought; one asserts the existence of a minimal level of quality cost for a given level of prevention and appraisal activities, and the other asserts that through prevention quality improvement is constant. This paper summarises these positions and outlines a behaviour model of quality costs that unifies and clarifies them. The behaviour model is based on the consideration of the cumulative effects of prevention. Ceteris paribus, continuous prevention activities should permit quality improvements whilst at the same time reducing the costs necessary to obtain them. The behaviour model introduces the effect of external quality requirements in an attempt to explain how, over time, quality improvement efforts do not necessarily result in decreased quality costs as customers' quality requirements rise over the same period.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01443579810217413
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  • 20
    Electronic Resource
    Electronic Resource
    The Spanish VET system at the turn of the century: modernization and reform (1997)
    Bingley : Emerald
    Journal of European industrial training 21 (1997), S. 220-228 
    Details
    ISSN: 0309-0590
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Places the reform of the Spanish vocational education and training (VET) system in context, identifying the salient events and deficiencies in this modernization process. The most significant reaction to the need for improving, rationalizing and modernizing the former vocational training system was the development of the National Programme for Vocational Training in 1993. After several years' negotiations, in 1992 the employers' associations and trade unions signed the National Agreement on Continuing Training, which has given a notable impulse to this type of training in the last four years. It has been the first opportunity to set up a regulatory framework for the allocation of public funds to promote open access to continuing training for the employed populations. In 1996 the second plan was agreed, shoring up a sectoral model organized through collective agreements which aims to enrich the Spanish industrial relations model. Finally, analyses the new problems and deficiencies which could neutralize the reform's innovative effects, as happened in the last reform under different historical conditions (1970). The success of a new Spanish VET system depends on actors' capability to shore up a professionalized model for management and provision.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/03090599710171530
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