ISSN:
1366-5626
Source:
Emerald Fulltext Archive Database 1994-2005
Topics:
Economics
Notes:
HRD professionals can be considered to be knowledgeable about knowledge management practices in their own offices. Effectiveness of knowledge management practices of three HRD offices were studied, using a combination of structured questionnaires plus interviews with four HRD professionals per office. Three categories of knowledge management activities were considered, by the members of these organisations, to be effective: activities that expand the individual or collective experiential horizon; activities that are meant to consolidate knowledge; informal and formal communication about work issues. Conditions that facilitate or inhibit these activities are identified. Organisations wishing to improve their knowledge productivity are confronted with some fundamental choices: innovation versus routine, office versus officer, and knowledge sharing versus knowledge shielding.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1108/13665620010353360
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