Electronic Resource
Oxford, UK and Boston, USA
:
Blackwell Publishing Ltd
New technology, work and employment
18 (2003), S. 0
ISSN:
1468-005X
Source:
Blackwell Publishing Journal Backfiles 1879-2005
Topics:
Sociology
,
Economics
Notes:
Current transformations in technologies and industrial structure of UK telecommunications have important implications for skills and work organisation. This is examined in different divisions of a large UK telecommunications firm: call centres, customer service centres, engineering sectors and the R&D department. The effect of these transformations on the development of firm competences is discussed.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1111/1468-005X.00111
|
Location |
Call Number |
Expected |
Availability |