Electronic Resource
Oxford, UK
:
Blackwell Publishing Ltd.
New technology, work and employment
20 (2005), S. 0
ISSN:
1468-005X
Source:
Blackwell Publishing Journal Backfiles 1879-2005
Topics:
Sociology
,
Economics
Notes:
A number of employees individually and cooperatively resist the controls of the electronic surveillance systems in the PowerGrid call centre. However, this is not the case in all teams. One team is faced with a labour process that directs their resistance to be focused directly at management, rather than at management via the machine.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1111/j.1468-005X.2005.00143.x
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