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  • 1
    Electronic Resource
    Electronic Resource
    Effective facilitators - a key element in successful continuous improvement processes (1995)
    Bradford : Emerald
    Training for quality 3 (1995), S. 9-14 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Explores the role of the facilitator in the implementation of atotal quality management or continuous improvement process. Manyorganizations, having planned their goals for the future, havedifficulty in understanding the process of reaching them. The role ofthe facilitator in helping determine how to achieve these goals andbring about the changes necessary to do so is described by one of thecountry's leading business improvement consultancies. The development ofthe world-class company is explained in three stages: survival;prevention; and continuous improvement. Gives guidelines on: theselection of facilitators; their commitment to the role; training andskills development; how the role develops through time; and thechallenges to be faced.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879510098204
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