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TQM? It's as Easy as ABC (1994)

Babbar, Sunil ; Aspelin, David J.

Bradford : Emerald

The @TQM magazine 6 (1994), S. 32-38

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ISSN: 0954-478X

Source: Emerald Fulltext Archive Database 1994-2005

Topics: Economics

Notes: Can a TQM initiative really fail? The primary aim of the article is toconvey a more astute understanding of the very essence of TQM. It showshow the TQM philosophy is founded in common sense, and why the infusionof TQM in any organization should result only in a win-win situation.While stressing the value of the human resource, it sheds light on thepractical application of TQM. It establishes an innovative and proactiveperspective on TQM implementation. Most importantly, it challengessceptics of TQM to re-evaluate. In helping management and otheremployees understand the essence of TQM, addresses some commonly heldmisconceptions.

Type of Medium: Electronic Resource

URL: http://dx.doi.org/10.1108/09544789410057872

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