Electronic Resource
Oxford, UK
:
Blackwell Publishing Ltd
Human resource management journal
15 (2005), S. 0
ISSN:
1748-8583
Source:
Blackwell Publishing Journal Backfiles 1879-2005
Topics:
Economics
Notes:
Research into how HR contributes to organisational performance is plentiful yet plagued by challenges. Alongside the ‘black box’ issue between HRM and performance, the time-lag effect and the range of performance indicators applied, the role of the HR department in this relationship is critical although often ignored. A longitudinal case study is presented here that focuses particularly on this issue, and shows a complex picture of improving HR department importance alongside high-level financial performance, but declining employee commitment and morale. The article suggests that the tensions between the rhetoric of HRM strategy, the grim reality of the employee experience and a lack of focus on human capital meant the outstanding financial performance was not sustainable in the longer term. The inherent conflict in serving both management and employees in process-and peopleorientated roles is highlighted.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1111/j.1748-8583.2005.tb00153.x
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