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  • 1
    Electronic Resource
    Electronic Resource
    Oxford, UK : Blackwell Publishing
    British journal of management 16 (2005), S. 0 
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: This article reviews the longitudinal tracer study in the context of the researcher–practitioner relevance gap. It proposes the tracer as a methodological middle-range approach that takes account of relevancy and which involves practitioners in the research process. An ESRC research project about hoshin kanri (policy deployment) is used as an example to explain the longitudinal tracer study approach. The methodological approach is consistent with middle range theory and thinking, and involves skeletal prior theory, tags, a practitioner network, and continuous reflexivity. It is concluded that the longitudinal tracer study can be a useful middle-range solution to help close the researcher–practitioner gap.
    Type of Medium: Electronic Resource
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  • 2
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: Using a survey, this paper provides information about the current state of performance management (appraisal) from a sample of UK-based EFQM-affiliated organizations. It particularly focuses on several critical issues of performance management in the context of TQM including: the effectiveness of TQM programmes; the rationale for performance management; degree of internal consistency between TQM assumptions and performance management systems; and the relationship among performance management, effectiveness of TQM programmes, employee satisfaction and overall organization performance. Although the fundamental precepts advocated by founders of TQM appear to be in conflict with performance management practices, however, the article argues that, rather than being contradictory, both can add value to the operations of the other in the interest of the organization as a whole. More precisely, the paper explains how a successful TQM strategy requires a rethinking and changing the organization's performance management system, otherwise it is highly likely to result in a disaster. To conclude, the survey evidence is used, combined with previous literature, to discuss the implications of these results for designing a contextually appropriate performance management for TQM and in the interest of the future research on TQM and HRM.
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  • 3
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: Organizational citizenship behaviours (OCB) are ‘extra-role’, work-directed actions theorized to contribute to organizational effectiveness. However, the link between OCB and performance is not firmly based on empirical study. First, we argue that managers and employees may have different perceptions of OCB. The level of OCB will be perceived to be higher by managers than by employees. Second, we suggest that ‘best’ performing employees will have higher levels of OCB, and a stronger OCB–performance linkage than ‘worst’ performers. Using a sample of unionized workers and their managers, we investigated perceptions of OCB and the magnitude of OCB performance relationships from two hierarchical levels: managers and employees. ‘Best’ performing employees scored higher on OCB, and had a stronger OCB–performance linkage than the ‘worst’ performing group for helping-type OCBs. Managers scored employees lower on OCB than employees scored their peers. In addition, managers perceived a stronger OCB–performance link than employee respondents. The results provide new and pragmatic implications of the OCB construct, including managerial clarification of ‘extra’ versus expected behaviours, review of job descriptions, moving valuable OCBs from ‘extra-role’ to expected, and enhancing OCB by providing rewards. We suggest further causal studies to determine the specific contributions of various OCBs, identification and management of workplace antecedents of OCB, and determination of the reasons for the bi-level differences in perceptions.
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  • 4
    Electronic Resource
    Electronic Resource
    Oxford, UK : Blackwell Publishing
    British journal of management 16 (2005), S. 0 
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: This paper investigates whether the perceived visioning behaviours of leaders influence the burnout process experienced by their followers. A structural equation model was used to examine these relationships using a sample of 480 senior managers from an Australian law-enforcement organization. Differences in the relationships between the two factors of visioning behaviour and aspects of burnout were identified. Inspirational motivation (concept-based) reduced the central factor of burnout, namely emotional exhaustion (psychological strain). Inspirational motivation (image-based) had a positive effect on personal accomplishment (self) and reduced depersonalization. The paper discusses the implications for leaders and followers and identifies directions for future research.
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  • 5
    Electronic Resource
    Electronic Resource
    Oxford, UK : Blackwell Publishing
    British journal of management 16 (2005), S. 0 
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: This paper is concerned with people's understanding of, and self-estimation on, various new ‘business intelligences’ and aims to examine whether these estimates were systematically related to personality dimensions. A total of 184 adult working participants completed a three-part questionnaire that measured their ‘big five’ personality traits (NEO-FFI), various beliefs about intelligence and also their own and their boss's estimated overall IQ score and scores on eight multiple business intelligences. Males rated their overall IQ as well as their cognitive, creative and political intelligence as significantly higher than females. Females rated their boss's overall, emotional and organizational IQ significantly higher than did male participants. Participants believed they had higher emotional, but lower political, organizational and network intelligence than their boss. Regressions indicated that only one of the eight estimated business intelligences (cognitive intelligence) was related to overall (total, general) estimated intelligence in self, boss or boss's boss. Regressing the big-five personality factors onto each of the self-estimates showed openness-to-experience was positively, and agreeableness negatively, related to most of the estimates. Those who had taken an intelligence test tended to giver higher self-estimates on overall intelligence. Implications of these results for business life are considered.
    Type of Medium: Electronic Resource
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  • 6
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: Drawing on the executive demography and the upper-echelons perspectives, this paper examines the relationships between top management team (TMT) characteristics (educational level, tenure, age, international experience and functional background) and firm international diversification. The study is based on a sample of 112 relatively large, internationally diversified US-based firms in the manufacturing sector. Findings indicate that firms with higher levels of international diversification are likely to have TMTs characterized by higher educational level, shorter organizational tenures, younger executives and greater international experience. In addition, findings indicate that the relationships between TMT characteristics and international diversification are more dominant in better-performing than in lower-performing firms.
    Type of Medium: Electronic Resource
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  • 7
    Electronic Resource
    Electronic Resource
    Oxford, UK : Blackwell Publishing
    British journal of management 16 (2005), S. 0 
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: This study investigates the impact that downsizing has on corporate reputation. Drawing on the relevant literatures, two hypotheses are developed and tested. The findings of the study are as follows. First, downsizing has a negative impact on corporate reputation. Second downsizing is more damaging to corporate reputation than ‘downscoping’–the sale of a division.
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  • 8
    Electronic Resource
    Electronic Resource
    Oxford, UK : Blackwell Publishing
    British journal of management 16 (2005), S. 0 
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
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  • 9
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: There has been much research and conjecture concerning the barriers women face in trying to climb the corporate ladder, with evidence suggesting that they typically confront a ‘glass ceiling’ while men are more likely to benefit from a ‘glass escalator’. But what happens when women do achieve leadership roles? And what sorts of positions are they given? This paper argues that while women are now achieving more high profile positions, they are more likely than men to find themselves on a ‘glass cliff’, such that their positions are risky or precarious. This hypothesis was investigated in an archival study examining the performance of FTSE 100 companies before and after the appointment of a male or female board member. The study revealed that during a period of overall stock-market decline those companies who appointed women to their boards were more likely to have experienced consistently bad performance in the preceding five months than those who appointed men. These results expose an additional, largely invisible, hurdle that women need to overcome in the workplace. Implications for the evaluation of women leaders are discussed and directions for future research are outlined.
    Type of Medium: Electronic Resource
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  • 10
    Electronic Resource
    Electronic Resource
    Oxford, UK : Blackwell Publishing
    British journal of management 16 (2005), S. 0 
    ISSN: 1467-8551
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Economics
    Notes: The results of an exploratory study of UK organizations into methods for meeting project key performance indicators (KPIs) are presented. The paper explores: influences on the use of methods to manage project KPIs; the need for and existence of methods; the factors that facilitate the meeting of the KPIs. It is concluded that the use of methods varies depending upon the perceived importance of the project, the type of project, the client-team relationship and whether an organization performance management system exists. With project management capability often decreasing, in part due to a failure to meet psychosocial project KPIs, a need for methods linked to the KPIs was identified. However, the study found relatively low levels of adoption of such methods. Where psychosocial project KPIs were being met the following facilitating factors emerged: top-level policies, organization-wide training, integration with existing management processes, building into project management system. Situations were found where decision-makers did not consider the psychosocial KPIs of programme and project managers. This was seen to contribute to a failure by organizations to manage necessary increases in their project management capability and to be acting as a possible barrier to long-term, sustainable improvements in performance.
    Type of Medium: Electronic Resource
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