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  • M14  (26)
  • M31  (23)
  • ddc:300  (23)
  • Spanish  (72)
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  • 1
    Publication Date: 2019-04-24
    Description: This study aims to explore the key factors that may affect the entrepreneurial capacity of students of Higher Education Centers (CES). Once the factors were established, these were grouped into internal and external to the ESCs, then the AHP method was applied to determine the relative weights of each of the criteria to groups of experts belonging to different disciplines and Latin American countries. Through the consensus of the experts, the results indicate that internal factors that most influence the entrepreneurship of their students are "Entrepreneurial Spirit", "Work Experience" and "Performance of specific courses" and as external factors affect to a greater extent "The Networks", "Friends" and "Scope of development". The results of the study can be used as an important reference for educational establishments, to define strategies based on these factors, which help to improve ecosystems within their centers, effectively enhancing the entrepreneurial capacity of their students.
    Keywords: I23 ; M13 ; M14 ; ddc:330 ; entrepreneurship ; Higher Education centers ; entrepreneurial capacity ; entrepreneurial ecosystem
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 2
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    Hamburg: German Institute of Global and Area Studies (GIGA)
    Publication Date: 2018-10-10
    Description: Este artículo examina las dinámicas en torno a los mecanismos de participación ciudadana que se han activado en fronteras extractivas de Colombia desde 2004 con el fin de proteger las fuentes de agua, los territorios y los medios de vida campesinos. Los casos demuestran que ha habido dos olas de democratización ambiental en Colombia, que existe una sinergia entre los instrumentos de deliberación y de participación, tensiones entre la democracia participativa y la representativa, y que los discursos sobre el agua constituyen un hilo conductor que unifica la movilización para la democratización ambiental en el contexto de los conflictos socio ambientales. La emergencia de, y las barreras a, la democratización ambiental se analizan como dos tendencias opuestas constituidas por diferentes capas de lógicas y estrategias. Vistas en el contexto nacional, las movilizaciones sociales en las fronteras extractivas están reinterpretando la democracia, fortaleciendo las luchas por la justicia ambiental y poniendo de manifiesto las contradicciones del capitalismo. La respuesta de la sociedad en general a estas iniciativas tiene implicaciones importantes para el futuro de modelos económicos menos destructivos y para la democracia misma.
    Description: This article examines the dynamics around citizen participation mechanisms activated in the extractive frontiers of Colombia since 2004 to protect water sources, territories, and peasant livelihoods. The cases show that there have been two waves of environmental democratisation in Colombia; that there is synergy between the instruments of deliberation and participation, as well as tension between participatory and representative democracy; and that water discourses are a common thread that unifies mobilisation for environmental democratisation in the context of socio-environmental conflicts. The emergence of and barriers to environmental democratisation are analysed as two opposing trends constituted by different logics and strategies. Viewed in the national context, the social mobilisations emerging in extractive frontiers are reinterpreting democracy, strengthening claims for environmental justice, and making evident the contradictions of capitalism. The response of the broader society has important implications for the future of less destructive economic models and for democracy itself.
    Keywords: ddc:300 ; environmental democratisation ; water ; extractive frontiers ; Colombia ; Latin America ; socio‐environmental conflicts
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 3
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    Sevilla: Universidad Pablo de Olavide
    Publication Date: 2018-02-08
    Description: A critical element in the evolution of a fundamental body of knowledge in marketing, as well as for improved marketing practice, is the development of measures of the variables with which marketers work. Colombian companies are using adapted tools from original English language found freely on Internet or marketing texts books. Because measure constructs more complex phenomena, this practice decreases the effectiveness in managing the marketing for the reliability and validity of the translated instrument is not measured. From the results obtained in this research, the need to explain a general process for developing constructs in terms that meet the needs of appropriate instruments and as a basis for future studies is evident.
    Keywords: M31 ; C38 ; ddc:330 ; marketing management ; marketing constructs ; multi-items scales ; Cronbach's alpha coeficient ; construct validity
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 4
    Publication Date: 2018-02-08
    Description: This research tested and empirically analyzes the in uence of certain intangibles business on the export performance of manufacturing SMEs. Specifically, the proposed research model assesses the relationship between participative management, entrepreneurial culture and innovative orientation, managerial capacity and export performance. Considering the innovative orientation as a key in these businesses to compete in foreign markets, and export performance as a measure of competitive success, elaborate on how it affects promote an entrepreneurial culture, and how it in uences managerial capacity to conquer external markets. The technique Partial Least Squares (PLS) has been applied in 180 manufacturing SMEs. The results show that the entrepreneurial culture is a mediating variable between participatory management style and innovative orientation of the company and managerial capacity affect export performance but not moderate the relationship between innovation and export performance orientation.
    Keywords: L21 ; M14 ; M3 ; ddc:330 ; entrepreneurial culture ; export performance ; innovative orientation ; participative management ; managerial ability
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 5
    Publication Date: 2018-02-08
    Description: The importance of management systems for the integration of CSR in the company strategy is a vital resource that has been little studied in technology companies. In this paper a structural equation model is proposed in order to explain the in uence of CSR and its integration into the management system of the company. This in uence is facilitated by the existence of previous standardized management systems, and how this integration affects the strategy of the company and if this is a reflection on the economic performance of the technology company. The study was conducted in companies located in Spanish Science and Technology Parks. On the one hand, model results shows that there is a positive, direct and statistically significant relationship between the integration of CSR and strategy; on the other hand, performance and integration has also this relationship. Likewise, the model shows also some indirect evidence relations between Management System before the implementation of CSR and performance.
    Keywords: M14 ; ddc:330 ; structure equation modeling ; corporate social responsibility ; technology companies ; integration ; performance
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 6
    Publication Date: 2018-02-08
    Description: The purpose of this study is to show marketing practitioners how to use econometric models to assess the effect of marketing actions. We use a database that includes the four competitors of a personal care product in Colombia with limited information for a period of six years. The study evaluates the effects of marketing actions on sales revenues for the three product subcategories: premium, midprice, and value. The results show that these effects are different for the three subcategories. This suggests that there is no general model to predict the consequences of marketing actions on sales revenues; marketers need to use statistical methods to assess the effect of their decisions. Finally, although our results cannot be extrapolate to other product categories or countries, our approach can be used to assess the impact of marketing actions on sales revenues in other product categories and industries.
    Keywords: M10 ; M31 ; C23 ; ddc:330 ; marketing actions ; competitive dynamics ; panel data ; mass consumption products
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 7
    Publication Date: 2018-02-08
    Description: The current work tests, in the dress sector in the center of the country, a methodology based in the theory of uncertainty and the fuzzy subsets, in order to build laws of possibilities for the retreat of clients only with the subjective opinion given by experts. The contribution of the present work allows to obtain an alternative path when it is not possible to get the required information by the models identified in the literature based in principles derived of the random laws even from heuristic methods. The results show the utility of fuzzy concepts in a problem where the uncertainty in relation to the permanence of the client is evident and allows to obtain a valuable element (time), when the Customer Lifetime Value (CLV) is required to be measured in the field of uncertainty.
    Keywords: C60 ; C65 ; M31 ; ddc:330 ; uncertainty ; fuzzy numbers ; fuzzy random subset ; customer permanence ; Hamming distance ; heuristic method
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 8
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    A Coruña: Colegio de Economistas de A Coruña
    Publication Date: 2019-02-14
    Description: The maximization of profit as the main objective of companies is being criticized from different forums, advocating for an economic system in which the achievement of social sustainability will play a leading role. In the banking sector, after the outbreak of the crisis in 2008, financial bailouts that have used public funds to save various entities have provoked a current of opinion about the necessary social role that banking companies must develop. In this article, a case study is carried out analyzing the role of Corporate Social Responsibility (CSR) in ABANCA, the financial institution with the largest presence in Galicia (northwest Spain), which has been rescued with public money, Identifying a series of objectives and actions carried out by said entity. The analyzes carried out show, among others, the importance of trust and transparency, as well as attention to intangibles.
    Keywords: G30 ; G38 ; L21 ; M14 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 9
    Publication Date: 2018-12-20
    Description: Integrated reporting (IR) is one of the latest innovations regarding sustainability reporting and non-financial information in the world. Although some companies began IR practices in the 2000s (Eccles & Krzus, 2010), IR has only been recognized since 2010 as the best way to get a complete picture of the value of organizations, overcoming the limitations of traditional reports (Eccles & Krzus, 2010; Jensen & Berg, 2012; Abeysekera, 2013).Our research aims to analyze this innovative reporting trend. To do this, we first review some practices in the annual reports published by the pioneering companies in IR, then, we present the antecedents for the current IR framework. Finally we look into the process that the International Integrated Reporting Council has followed to develop the framework, pointing out some milestones for the widespread adoption of integrated reporting.Our findings suggest that reporting practices have been ahead both from theoretical developments and institutional efforts. However, private regulators continue to have a major influence on the theoretical definition of standards that are intended to guide IR and the development of accountability practices to stakeholders.
    Keywords: M14 ; M40 ; ddc:650 ; Integrated reporting ; Reporting ; Financial and non-financial information ; First integrated reporting practices ; International Integrated Reporting Council pilot programme ; The International Integrated Reporting Framework
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 10
    Publication Date: 2019-11-02
    Description: Se ha desarrollado una escala para medir la fidelidad de los consumidores hacia las tiendas. Se analizó su validez de contenido mediante 2 muestras de jueces expertos y consumidores. La escala depurada se aplicó a una muestra de 221 consumidores. El análisis factorial exploratorio muestra que los ítems se estructuran en 3 dimensiones: «Manifestaciones de lealtad», «Fidelidad actitudinal» y «Propensión a ser leal». El estudio de validez referida a criterio mostró una relación significativa y positiva entre las puntuaciones en fidelidad y las dimensiones de personalidad. Concretamente, la dimensión de personalidad «Tienda excitante» es la que presenta un efecto más fuerte sobre la lealtad hacia la tienda (medida como fidelidad conductual, intenciones de volver a comprar y recomendaciones boca-oído). La dimensión de personalidad «Tienda competente» es la que presentó un mayor impacto sobre la fidelidad medida como «Fidelidad actitudinal».
    Description: A scale has been developed to measure consumer loyalty to stores. Its content validity was analysed by two samples of expert judges and consumers. The refined scale was applied to a sample of 221 consumers. The factorial analysis showed that items are structured in 3 domains: «Manifestations of loyalty», «Attitudinal loyalty» and «Propensity to be loyal». The validity criteria showed a significant and positive relationship between scores on loyalty and personality dimensions. Specifically, the dimension of personality «Exciting store» showed a stronger effect on store loyalty (measured as behavioural loyalty, word of mouth recommendations and repurchase intentions). The dimension of personality «Competent store» presented a greater impact on loyalty, measured as «Attitudinal loyalty».
    Keywords: M31 ; ddc:650 ; Desarrollo de una escala ; Fidelidad del consumidor ; Personalidad de las tiendas ; Scale development ; Loyalty customer ; Store personality
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 11
    Publication Date: 2019-11-02
    Description: Los recursos de naturaleza intangible se han convertido en los principales generadores de valor de manera sostenible en las empresas. En concreto, aquellos que permanecen ocultos en los balances debido a las dificultades que plantea su reconocimiento y medición (es decir, lo que se denomina capital intelectual). Si bien, el suministro por parte de las empresas de información voluntaria sobre estos recursos puede ayudar a reducir las posibles asimetrías de información y mejorar la transparencia informativa entre sus grupos de interés (stakeholders). En este sentido, los informes anuales son los principales medios de divulgación que tienen las empresas para suministrar información voluntaria. Sin embargo, en los últimos años, las memorias de sostenibilidad se han convertido en la principal vía de comunicación como mecanismo para legitimar las actuaciones de las empresas ante sus stakeholders. Así, nuestro objetivo es explorar y analizar el medio de comunicación que están empleando las empresas para suministrar información voluntaria sobre sus recursos intangibles ocultos. Los resultados obtenidos permiten concluir que se ha producido un cambio en la política de información empresarial y las memorias de sostenibilidad se han convertido en el principal soporte para suministrar información voluntaria a los stakeholders, además de ser un buen medio para suministrar información de los recursos intangibles.
    Description: Intangible assets have become the main sustainable value creation of companies. Specifically,those assets which remain hidden in the accounting statement due to the difficulties in identification and measuring (ie what is called intellectual capital). Voluntary information disclosed by companies on these assets can help to reduce symmetries of information and improve information transparency among stakeholders. In this sense, annual reports are the primary tool of information disclosure that companies have for provide voluntary information. In recent years, sustainability reports have become in the main means of communication as a way to legitimize the actions of companies to their stakeholders. Thus, our aim is to explore and analyze the means of communication used by companies to provide voluntary information about their hidden intangible assets. Results obtained indicate that there has been a change in corporate information policy and sustainability reports have become the mainstay to provide information voluntarily to stakeholders as well as being a good way to provide information of intangible resources
    Keywords: M14 ; M19 ; M41 ; ddc:650 ; Intangibles ; Capital intelectual ; Divulgación de información ; Informe anual ; Memoria de sostenibilidad ; Intangibles ; Intellectual capital ; Disclosure ; Annual report ; Sustainability report
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 12
    Publication Date: 2016-09-24
    Description: The Protocol for Socially Responsible Territory is the result of a local sustainability management experience, which has demonstrated the importance of public administration in social innovation. This article describes the process through which such protocol was obtained, its characteristics and its principles as well as the strengths that this protocol offers. The definition of Socially Responsible Territory (TSR) is presented as a contribution to the theoretical development of a new research area, whose prospects are favored by the potential practical effects on public and corporate alliances locally. This protocol offers competitive advantages to governments who are preparing to seize the opportunities from the Europe 2020 Strategy for Growth.
    Keywords: M14 ; R58 ; R11 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 13
    Publication Date: 2019-03-14
    Description: Internal marketing orientation (IMO) can be used as a tool for managing employees' knowledge that allows companies to develop a competitive advantage to the extent that generates information, communicates it internally and facilitates to articulate a response to their needs. IMO through proper management of human capital facilitates more effective competition and a more agile response to market demands. This study analyzes the three dimensions that make up IMO and involve knowledge management with regard to gathering intelligence concerning employees' needs, the transmission of these needs and the subsequent response. Then, an empirical research has been carried out to analyze the IMO in Spanish hotels and it had led to the classification of three clearly defined groups. Moreover, the results indicate IMO as a source of competitive advantage as higher levels of job satisfaction and organizational commitment are found in the groups with higher IMO.
    Keywords: M10 ; M31 ; ddc:330 ; Knowledge management ; Internal marketing orientation ; Satisfaction ; Commitment ; Competitive advantages
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 14
    Publication Date: 2019-03-14
    Description: This article reports on an online survey conducted with more than 500 Facebook users in Spain and Portugal, in order to identify which are the most important variables on the intention to use this social network to make buying decisions. The results of this study indicate that the intended use of Facebook in purchasing decisions are influenced by their perceived usefulness, social influence and attitude toward Facebook, while the perceived ease of use has no direct influence on these intention. Furthermore, perceived enjoyment could play an essential role, even higher than the perceived usefulness in determining the attitude of the individual towards Facebook as a tool for finding information about the product.
    Keywords: M30 ; M31 ; ddc:330 ; Facebook ; Technology acceptance model ; Social influence ; Perceived usefulness ; Flow model
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 15
    Publication Date: 2019-03-14
    Description: This article presents a review of the studies on on boards of directors and corporate social responsibility practices in the banking industry. Several characteristics of bank boards, in particular independence and diversity, may impact their CSR commitments. By studying a sample of 159 banks in nine countries during the period 2004-2010, there is evidence that suggests that banks with more independent and diverse directors follow a path of socially responsible behaviour.
    Keywords: G21 ; M14 ; ddc:330 ; Corporate governance ; Board of directors ; Corporate social responsibility ; Banks
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 16
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: Los emprendedores conocen mucho acerca del producto o servicio que elaboran, pero en gran medida pueden carecer de un componente de conocimientos en el área comercial que les permita identificar los clientes que mas valorarían su producto o servicio. Esta situación se observa más en emprendimientos iniciados en unidades tecnológicas que surgen de investigación y desarrollo. Podríamos decir que los emprendedores se “enamoran” de su proyecto lo que les dificulta ser objetivos al momento de evaluar su potencial comercial. En consecuencia los esfuerzos comerciales no responden a una estrategia concreta, pero no por ineficacia o incompetencia, sino por ignorancia respecto de algunos temas. El proyecto de validación y transferencia de tecnología expuesto en sus diferentes etapas se dirigió a la implementación y validación de un protocolo denominado PEMO (Primer Estudio de Mercado Objetivo) con el objetivo de implementar una metodología simple de estudio y determinación de mercado objetivo y de potenciales clientes, a través del dimensionamiento de una base de clientes por las variables de valor agregado y de permeabilidad. En el marco del apoyo del Ministerio de Ciencia y Tecnología de la Nación, se realizaron talleres, se relevaron casos de negocios y se validó de manera empírica la importancia de estas dos variables. En virtud de los pasos del protocolo, los emprendedores se distraen de pensar en el producto o servicio que los apasiona y moviliza, para orientarse de manera objetiva hacia el mercado potencial y los clientes que deberían ser contactados, elaborando una lista que permite pensar en aspectos tácticos comerciales. Les permite ver su producto o servicio en perspectiva, de manera objetiva, intentado eliminar la subjetividad que proviene de la inmersión en el producto o servicios, para evaluar el verdadero potencial en cuanto a precio (definido por el valor agregado) y las posibilidades de contacto (definidas por la permeabilidad).
    Keywords: M13 ; M31 ; ddc:330 ; Emprendimientos ; mercado objetivo ; estudio de mercado ; permeabilidad ; valor agregado ; aspectos comerciales
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 17
    Publication Date: 2016-09-24
    Description: We present an investigation into two parts to assess the quality of the competitive internet websites of selected industries in the Basque Country. The ad hoc methodology developed for this research can be applied to other regional areas. Competitiveness is defined according to two measurable parameters, first, obtained position in the ranking of Google for each keyword to define a main product or function for customers and second, the SEO quality of each major element of content, such as title page, metadescription, PageRank and others. It shows the comparative or benchmarking of Basque companies in selected sectors with the ranking leaders in Google, in terms of SEO and social media use.
    Keywords: L86 ; M31 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 18
    Publication Date: 2017-08-04
    Description: Among the determining factors in export activity, many studies have high- lighted the relevance of the marketing mix. Generally, the majority of them use a variables analysis to focus on specific strategies, in particular, standardized-adaptations. This paper analyzes if there is an interactive effect of strength generated in different variables of the marketing mix that can be associated with different export profiles. The Extreme Learning Machine (ELM) algorithm has been used within the Multilayer Perceptron (MLP) of Artificial Neural Networks (ANN). In addition, the analyses combine a novel approach for sensitivity analysis developed ad hoc for this paper to determine the individual and interactive effects of predictable variables on the dependent variable in classification problems of a dichotomous nature. The results obtained allow us to confirm the existence of the postulated interactive effects, simultaneously revealing the usefulness of ANN and of the sensitivity analysis proposed for research in the area of marketing and, specifically, in firms' internationalization studies.
    Keywords: F2 ; M31 ; ddc:330 ; internationalization ; marketing mix ; Artificial Neural Networks ; Extreme Learning Machine ; sensitivity analysis
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 19
    Publication Date: 2019-03-14
    Description: Consumers are thought to be rational in their choices. But sometimes their choices comprise intransitivities. Current paper presents a mathematically supported experimental study of consumers' intransitive preferences concerning product attributes. We used a personalized experimental design developed on the basis of Q methodology to maintain subjectivity. In our experimental study we are investigating intransitivity occurring in participants' preferences during selection between simple, medium complex, and complex products. By the Q method we gain the same number of less important (middle level) attribute dimensions for all participants. The participants' task is to make pairwise comparisons of preference between specific realizations of each product group. Since conjoint analysis is based on the measurement and testing of consumer preferences, reassessment of the phenomenon may have impact on marketing research methodology. This research is to test an experimental design which-with some adjustment-could be able to measure revealed preferences in a more precise way.
    Keywords: M31 ; ddc:330 ; Product attributes ; Rating/ranking ; Intransitive preferences
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 20
    Publication Date: 2019-03-14
    Description: The main objective of this study is to determine the influence of service quality on satisfaction of football spectators, looking scarcely investigated in the literature. The results, from a sample of 700 spectators at a football club of the Spanish First Division, reveal three main conclusions: (i) the quality of service of a football event is determined by both tangibles - infrastructure - as intangible - quality and delivery of equipment, and management of the board; (ii) the quality of positively affects service satisfaction experienced by the viewer part associated with football event; (iii) in overall satisfaction directly influences partial satisfaction associated with specific aspects of the sporting event and indirectly the quality of services provided. The study concludes with the main contributions, limitations and future research.
    Keywords: M31 ; ddc:330 ; Perceived quality ; Service ; Customer satisfaction ; Sport event ; Football
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 21
    Publication Date: 2019-03-14
    Description: This study analyses the social and environmental research published in Spanish journals between 2004 and 2012. The main areas of concern of the Spanish researcher are analysis of Spanish practices, external publication, attitude studies and the different theoretical frameworks. There are also encouraging changes in the methodological approaches used, placing greater importance on empirical research with the conducting of field and case studies, at the same time as analysis of different statistical relationships, from interviews and content analysis, although without the features of cooperation and interactivity typical of dynamic, and innovative knowledge production communities. There appears to be some difficulty in getting published in Spanish journals, and generating critical social and environmental research is even harder.
    Keywords: M14 ; Q56 ; ddc:330 ; Research ; Methods ; Spain ; Corporate social responsibility ; Sustainable development
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 22
    Publication Date: 2018-11-19
    Keywords: ddc:300
    Repository Name: Wuppertal Institut für Klima, Umwelt, Energie
    Language: Spanish
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  • 23
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    Berlin : Friedrich-Ebert-Stiftung
    Publication Date: 2019-01-18
    Keywords: ddc:300
    Repository Name: Wuppertal Institut für Klima, Umwelt, Energie
    Language: Spanish
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  • 24
    Publication Date: 2019-01-18
    Keywords: ddc:300
    Repository Name: Wuppertal Institut für Klima, Umwelt, Energie
    Language: Spanish
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  • 25
    Publication Date: 2019-01-18
    Keywords: ddc:300
    Repository Name: Wuppertal Institut für Klima, Umwelt, Energie
    Language: Spanish
    Type: report , doc-type:report
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  • 26
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    München : Goethe-Inst.
    Publication Date: 2018-11-19
    Keywords: ddc:300
    Repository Name: Wuppertal Institut für Klima, Umwelt, Energie
    Language: Spanish
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  • 27
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: Este trabajo presenta el concepto de JIT (Just-In-Time, o justo a tiempo) y ofrece aplicaciones en la Argentina. En la Parte I, pone el JIT en el contexto de la gestión japonesa (management japonés): destaca las características de esta gestión, y resume su evolución a lo largo de las últimas décadas. Hace hincapié en la gestión de la producción y analiza los desafíos, críticas y las teorías de la convergencia con los sistemas occidentales que se han examinado a lo largo de los últimos 20 años. El artículo examina los desarrollos de la gestión japonesa en el extranjero y, en particular, las prácticas de la gestión japonesa en la Argentina. En particular, estudia las condiciones para el éxito o fracaso de la transferencia de este estilo de gestión en diversos países, incluyendo la Argentina. También estudia la posibilidad de transferencia parcial de algunos elementos del sistema y su aplicación en empresas japonesas y no japonesas. En la Parte II, se presenta un marco teórico del JIT como: (a) una filosofía; (b) un conjunto de técnicas productivas; (c) un método de la planificación y control de la producción. Finalmente, se trata con aplicaciones del JIT en las siguientes empresas: McDonald's, Wal-Mart, Zara, Alpargatas, Toyota, Becher Logística, Motor Parts y Master Trim. Como conclusión de estos estudios de caso, se llega a que el JIT es aplicable en la Argentina.
    Keywords: F23 ; M10 ; M11 ; M12 ; M14 ; P51 ; ddc:330 ; Just-In-Time ; gestión japonesa ; gestión japonesa en el extranjero ; transferibilidad de la gestión japonesa ; empresas internacionales ; empresas internacionales japonesas ; corporaciones multinacionales japonesas ; kanban
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 28
    Publication Date: 2019-03-14
    Description: Due to the continuous growing of information exchange in the Internet, commercial web sites have started to include online tools to allow consumer interaction in them. Thus, when visiting these commercial web sites, consumers may consider not only e-retailer information (marketing communication) but also purchase and use experiences shared by other consumers (electronic word-of-mouth). This study focuses on the role of information included in a commercial web site in the improvement of the relationship with customers and the promotion of the e-retailer's products through electronic word-of-mouth. The results of the structural equations model based on commercial web sites' users suggest that marketing communication and electronic word-of-mouth positively affect the levels of affective commitment, whereas trust can only be affected by the degree of marketing communication. Finally, trust influences on commitment, and this in turn would directly affects the level of electronic positive word-of-mouth.
    Keywords: M15 ; M30 ; M31 ; ddc:330 ; Electronic word-of-mouth ; Marketing communication ; Trust ; Affective commitment ; Internet
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 29
    Publication Date: 2019-03-14
    Description: e-Government development requires a good knowledge of both users' expectations and all the factors that may strength users' adoption of the technology. Chan et al. (2010) proposed several variables that could act as antecedents of the Unified Theory of Acceptance and Use of Technology (UTAUT) model's components in the context of compulsory use environments. The present research addresses the validity of such antecedents when one is dealing with a free use environment instead that with a compulsory one. The methodology is based in building up a structural equation model by means of the PLS technique. Our findings show that the expectations about the result to be obtained and the effort expectations held by the user affect significantly the intention of use of the e-Government platform. In turn, the intention of use and the facilitating conditions have an influence on actual use of the platform. Furthermore, we found that convenience, assistance, trust and avoidance of personal interaction play important roles in terms of UTAUT model's antecedents.
    Keywords: M15 ; M31 ; M58 ; ddc:330 ; e-Government ; UTAUT ; Convenience ; Assistance ; Trust ; Avoidance of personal interaction
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 30
    Publication Date: 2019-03-14
    Description: The aim of this paper is to analyze the phenomenon of corporate social responsibility (CSR) in the Spanish banking sector through social responsibility reports. Based on the theories of legitimacy and Stakeholders justified the use of CSR to analyze the behavior information about its environment. As survey methodology used content analysis, in particular are analyzed and compared the information practices in relation to four pillars on which the RSC is organized: customers, community, employees and the environment. In particular, it proposes a content index of liability (IDR) that measures the quality and detail of information provided. The study concludes that the community and environment categories are the most generally reported, although nature are social institutions (savings banks and credit unions) more transparent about customers and community is concerned, on the evolution during the recent years have seen that the transparency of information does not increase, but remains stable or even decreased as in the case of the contents on customers, in addition, we find that the contents are related to the internal activity of the company remains concerned about the most institutions to address the impacts of their activities as financial intermediaries.
    Keywords: M14 ; ddc:330 ; Content analysis ; Financial institutions ; Global reporting initiative ; Corporate social responsibility
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 31
    Publication Date: 2019-03-14
    Description: This article collects and analyzes the results of a research project1 that deals with possible synergies between the tourism sector and the audiovisual sector in Spain. Through the qualitative technique of in-depth interview, experts and representatives of those sectors were interviewed. The interviewees (20 in total), from Spanish, Venezuelan and Mexican nationality, belong to both the public like private sphere, being all them pioneers in the field of cooperation between the tourism and the audiovisual sectors. The objective of this research is to verify the possible use of the audiovisual sector, especially audiovisual series, such as promotional tools for tourist destinations and thus foster greater cooperation between the audiovisual and tourism. In the Spanish case there are destinations that already make use of audiovisual series as a promotional tool, and they are visited by viewers. But partnerships between producers and tourist destinations are still limited, despite the favourable results.
    Keywords: M31 ; M37 ; L83 ; ddc:330 ; Audiovisual ; Tourism ; Promotion ; Fiction series ; Destination ; Spain ; Viewer
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 32
    Publication Date: 2019-03-14
    Description: This research intends to show whether the prevalence of individualistic or collectivist cultures in an organization can moderate the effects of the human resource policies on business performance. To date, there is a lack of literature which analyzes this relationship. A sample of 102 companies, situated in southern of Spain, with more than 100 employees was used for this study. In accordance with the statistical analysis conducted using Structural Equation Modeling Partial Least Squares (SEM-PLS) results reveal the existence of the moderating effect.
    Keywords: L25 ; M12 ; M14 ; M50 ; ddc:330 ; Human resource practices ; Employees commitment ; Organizational performance ; Individualism/collectivism
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 33
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: El desarrollo de proveedores es una actividad que enriquece la gestión de la cadena de suministro, dotándola de mayor valor a través del aporte mutuo entre empresas clientes y subcontratistas. Este aporte incluye nuevas tecnologías, know-how, herramientas de la calidad y organización del trabajo, además de negociaciones sobre la política de precios, entre otros temas. En este trabajo presentamos sus conceptos fundamentales. Nos basamos, ante todo, en la Guía para el Desarrollo de Proveedores de ONUDI, que analizamos con detenimiento como material de referencia obligado. Estudiamos las etapas de un programa de desarrollo de proveedores, que incluyen, entre otras, las siguientes: análisis de los requerimientos de los clientes; selección de los subcontratistas; diagnóstico de los productos, procesos y productividad de los subcontratistas; análisis de las facultades de los subcontratistas para cumplir con los requerimientos de sus clientes; formulación de las recomendaciones técnicas; capacitación de los subcontratistas; aplicación de las recomendaciones; y análisis de la posibilidad de establecer alianzas y fortalecer las existentes. Examinamos los objetivos principales del desarrollo de proveedores que son, fundamentalmente, tres: lograr la reducción de los costos, ajustar la política de precios, y mejorar la tecnología, en sentido amplio. También dedicamos atención a las normas de la serie ISO 9000, que hacen referencia al desarrollo de proveedores. Tratamos con cierto detalle las dificultades del desarrollo de proveedores; las describimos y presentamos algunas herramientas para facilitar la gestión del cambio. Entre estas incluimos la educación y el entrenamiento, la atención a la cultura organizacional, la motivación y las recompensas, y el ejercicio del liderazgo. Finalmente, presentamos el resumen de cuatro estudios de caso, tres de ellos reales y uno hipotético, para destacar los efectos económicos y de otro tipo del desarrollo de proveedores; el estudio hipotético, en particular, ofrece algunos principios orientadores del sistema de desarrollo de proveedores, sus elementos motivadores y breves consideraciones para mejorarlo, así como posibles contenidos de un programa. El artículo constituye una invitación a abordar el estudio y la aplicación de estas técnicas, dada la capacidad que tienen para mejorar la ecuación económica de la cadena de suministros y beneficiar a todos los interesados en su progreso.
    Keywords: M10 ; M12 ; M14 ; ddc:330 ; desarrollo de proveedores ; cadena de suministro ; contratista ; subcontratista ; gestión del cambio ; bolsas de subcontratación y de alianzas industriales ; educación y entrenamiento ; John Deere & Co. ; Maruti Udyog Ltd. ; FUJUDES
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 34
    Publication Date: 2019-01-15
    Description: Micro.enterprises have certain attributes that distinguish them from large companies and from those that see problems when adopting principles and social responsibility policies. However, the principles of social responsibility can and should be integrated into any organization, including micro.enterprises. In this paper, we study how cooperation networks could be an appropriate incentive for the micro.enterprises to implement social responsibility policies, strengthening some advantages and mitigating some disadvantages that micro.enterprises may have when dealing with such policies, and enhancing, ultimately, the level of development of their relational and structural capital. In preparing the study theoretical model is proposed that analyses the components of these types of capital in the company, adapted to the micro.enterprise as well as studying the influences that social responsibility policies and membership of cooperation networks can have on these components.
    Keywords: M10 ; M12 ; M13 ; M14 ; L14 ; ddc:650 ; networking ; micro-enterprise ; social responsibility ; relational and structural capital
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 35
    Publication Date: 2018-12-19
    Description: In the past few decades a large number of studies have been carried out aimed at integrating and incorporating ethics into organizations, mainly highlighting the need to enhance ethical behavior within organizations. However, none of them makes any reference in their approach concerning the value which is generated as a consequence of organizational ethics, when not only several studies have been found supporting such statement but also a theoretical justification is found based on the perspectives of the Resource-Based View of the Firm and Dynamic Capabilities. Therefore, the authors of this study, starting from a model previously designed (Ruiz-Palomino y Ruiz-Amaya, 2011), have designed an integrating model as an attempt to link an ethical organizational culture to the business value generation by means of human resources. To be precise, attention in this paper is focused on the analysis of the direct and indirect effects that an ethical organizational culture has on the value job response of the employee. Discussion of the model, managerial implications and directions for future research are finally presented.
    Keywords: M1 ; M10 ; M14 ; ddc:330 ; organizational culture ; resource-based view of the firm ; dynamic capabilities theory ; business value ; business ethics ; person-organization values fit
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 36
    Publication Date: 2018-12-19
    Description: Here we describe the origins, evolution and classification of stakeholders. It highlights the relationship created between the credit institution as a social organization and its various stakeholders, analyzing the importance attached to them. The field work was conducted through a questionnaire answered by 57 Spanish institutions. The results show the sensitivity of banks to CSR (Corporate Social Responsibility), with regard to the entire Spanish financial sector. Our goal is to analyze the importance of the various stakeholders: shareholders, employees, customers, suppliers, community and public administration for the Spanish credit institutions. Credit institutions focus their interest mainly on two interest groups: employees and customers. Transparency and open dialogue about performance, priorities and future plans for sustainability are actions to be implemented in order to inspire confidence and future.
    Keywords: G30 ; M14 ; ddc:330 ; corporate social responsibility ; credit institutions ; stakeholders
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 37
    Publication Date: 2019-01-15
    Description: What factors influence consumers to choose a bank with which to contract a service in a situation of information asymmetry? In this situation the firm has more information than consumers, and this fact generates consumer uncertainty due to a possible firm opportunistic behaviour. To reduce it, consumers can use, on one hand, signals that the bank sends to the market, such as reputation, and on the other hand, they can seek for more informal information, such as positive word-of-mouth communication from relatives and friends, to generate or increase trust, and through this variable, to develop an intention o contract with a specific bank and not others. Relations among those variables were tested with a sample of 155 bank users when they have not still worked with a specific bank. Results indicate the importance both of the reputation signal and of the positive information received of acquaintances and relatives to trust, but with differences according to the level of perceived ex ante uncertainty moderate those relations.
    Keywords: M31 ; ddc:650 ; bank ; trust ; reputation ; uncertainty ; word-of-mouth
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 38
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    Granada : Univ. de Granada | Wuppertal : Wuppertal Institut für Klima, Umwelt, Energie
    Publication Date: 2018-11-19
    Keywords: ddc:300
    Repository Name: Wuppertal Institut für Klima, Umwelt, Energie
    Language: Spanish
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  • 39
    Publication Date: 2018-07-03
    Description: Corporate social responsibility (CSR) meaning the active and voluntary contribution of firms to enhance welfare, is achieving a greater importance in Business administration as an intangible asset which management generates competitive advantages and promotes sustainable development. This work indentifies similarities between CSR management and Intellectual Capital management, this one meant as those activities which help us to manage the knowledge of the firm. Our aim is that firms understand the importance of considering CSR as a corporate strategy that enhances the value of the organization, and that they become conscious about its efficiency and efficacy.
    Keywords: M12 ; M14 ; M15 ; M48 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 40
    Publication Date: 2018-07-03
    Description: En vista de la creciente competencia por el agua, existe el peligro que particularmente los pobres en las áreas rurales enfrenten cada día más dificultades para cubrir sus necesidades de agua para usos domésticos y productivos. El presente DIIS Working Paper fue elaborado con base a una encuesta llevada a cabo en el año 2008, en el municipio de Condega, Nicaragua; en él se expone un perfil de pobreza de los hogares rurales y se analiza el acceso al agua que tienen los hogares más pobres, menos pobres y no pobres; además de sus contactos con las instituciones que juegan un papel en la gobernanza de agua.
    Keywords: ddc:300
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 41
    Publication Date: 2017-08-04
    Description: The management of stakeholders is becoming increasingly important to the corporate sustainability. The engagement of stakeholders gives legitimacy to the company, generating trust and credibility. The enterprises that are seeking sustainability in their activities must know stakeholders, promote dialogue, meet the demands and expectations, and be transparent in the accountability for their actions. The sustainable company triggers continuous improvement and innovation and seeks for social acceptance to achieve success in their activities. In this context, our focus is on thinking about the main challenges faced by companies pursueing sustainable development through effective management of their stakeholders. We further propose the use of flexible tools that aid employers in decision making and help them improve the stakeholder management.
    Keywords: M10 ; M14 ; ddc:330 ; stakeholders ; corporate sustainability ; decision-making ; fuzzy logic
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 42
    Publication Date: 2018-12-19
    Description: This article analyzes various elements that influence customer buying behaviour of online supermarket. These elements are related to both website aesthetic aspects, as with the processes taking place at the time of purchase. From this analysis, we study the different groups of consumers with homogeneous behaviour and position themselves according to their attitudes. The analysis also defines the e-supermarket service quality provided, and their main dimensions. In the conclusions we mention areas in which the online supermarket manager must accomplish to improve the quality of their service.
    Keywords: L81 ; M31 ; ddc:330 ; virtual supermarket , segmentation ; e-Commerce ; marketing ; positioning
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 43
    Publication Date: 2018-12-19
    Description: The tourism sector of Croatia has been developing strongly in the last ten years. It is of crucial importance for its future development to be capable of managing the hotel sector according to the new market conditions. The purpose of this research is to study high-quality hotels of Croatia from the hotels' and guests' points of view focusing on a new marketing strategy named Integrated Marketing Communications (IMC), advancements in Information and Communication Technology (ICT), and loyalty. The findings show a high degree of IMC and ICT implementation and moderate degree of development of loyalty programs in hotels. Moreover, they confirm a positive influence of ICT on IMC implementation, as well as a positive impact of IMC on loyalty.
    Keywords: M10 ; M31 ; ddc:330 ; high-quality hotels ; Croatia ; integrated marketing communications ; information and communication technology ; loyalty.
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 44
    Publication Date: 2018-12-19
    Description: The present research focuses on the differences that the tourists' belonging to two unlike cultural groups - i.e., low uncertainty avoidance individualists versus high uncertainty avoidance collectivists - imposes on the performance of the model explaining the generation of satisfaction and loyalty by tourists. The hypothetical effect of mediating or moderating variables on the relationship between satisfaction and loyalty is also addressed. Specifically the role of consumers' adjusted expectations as mediating the relationship between satisfaction and loyalty is included in the cognitive-affective explanatory model used in the research. Some results are found that show relevant differences in the behavior of the individuals pertaining to each of the groups considered.
    Keywords: M31 ; C31 ; Z13 ; ddc:330 ; adjusted expectations ; cultural groups ; emotions ; satisfaction ; soyalty
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 45
    Publication Date: 2018-12-19
    Description: In the literature on business ethics a large number of studies can be found with a focus on establishing comprehension frameworks concerning the factors which make an individual behave ethically or unethically. However, the models proposed up to the present moment are excessively generalists, as there are no specifications on those factors which are presented as more prominent in terms of influence according to the empirical literature. The purpose of this paper is to develop an explanatory model that in addition to allowing a better comprehension of the main factors influencing on the individual's ethical behaviour. For this aim we review the most significant contributions in the literature on this aspect and raise a series of theoretical propositions which define the explanatory model. Finally we present the discussion of the model, thus drawing a series of conclusions and proposing future lines for research.
    Keywords: M1 ; M10 ; M14 ; ddc:330 ; ethical/unethical behaviour ; organizational ethics ; individual characteristics context ; explanatory model
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 46
    Publication Date: 2018-12-19
    Description: All the areas within the company contact their customers, some directly and others from within the organization. CRM strategies, in conjunction with the R & D area, work on improving products and services to meet customer expectations. But could be missing valuable information of customers internally? How each area does influences in the innovation process? This paper presents the model of logical inferences, linking the interference of each area of the company over another in terms of client's information in order to adjust CRM strategies to meet the expectations and adding value
    Keywords: M31 ; C69 ; ddc:330 ; customer relationship management ; CRM ; innovation ; customer centered strategic innovation ; CCSI ; inference models
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 47
    Publication Date: 2018-12-19
    Description: This study focuses on the structure of the board of directors that is considered more suitable in terms of corporate social responsibility, and also on those contextual factors that could influence the socially responsible behavior of family firms. Empirical analysis on 535 non-listed Spanish firms leads to the identification of three clusters in terms of the variables related to boards´ structure: family dominated boards, professional boards and immature boards. Results show that the firms that have boards' structure with more potential for a socially responsible behavior (professional boards) are the ones who are bigger, older and with higher generational evolution.
    Keywords: M14 ; M19 ; ddc:330 ; family firm ; board of directors ; social responsibility ; stakeholders.
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 48
    Publication Date: 2018-12-19
    Description: The present study is built on the principles of relationship selling in a context of industrial Small and Medium-sized Enterprises (SMEs). The research specifically analyses the influence of customer-oriented selling and ethical sales behaviors on customer satisfaction, trust and loyalty to the seller company. Results, based on a sample of 219 SMEs, revealed that both customeroriented selling and ethical selling behaviors positively and directly influence satisfaction and trust, and indirectly influence loyalty. In addition, ethical selling positively influences customer-oriented selling. Overall, this study highlights the key role of the salesforce in industrial settings and are likely to stimulate further attention both from theory and management on the study of the salesforce efficient management.
    Keywords: M31 ; ddc:330 ; customer-oriented selling ; ethical selling ; relational variables ; industrial smes
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 49
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: Numerosos conceptos se entrelazan para dar lugar al concepto de gobernancia de una empresa, tanto en el caso de las empresas cotizantes como el de las pequeñas y medianas empresas (pymes). Para que la gobernancia se concrete y sea efectiva, es necesario traducir sus conceptos en acciones que transformen la realidad de la firma y su entorno en el sentido exigido por los conceptos. Las empresas grandes, sobre todo si están bien organizadas, cuentan en general con mecanismos adecuados de planificación y control para llevar a la práctica sus acciones de gobernancia. Las pymes, por su parte, caracterizadas por menores recursos relativos, tienen grandes dificultades metodológicas y conceptuales para implementar y mantener una arquitectura de gobernancia. En las últimas tres o cuatro décadas, sin embargo, se han difundido en el mundo algunas técnicas japonesas de gestión que pueden aplicarse en la implementación y consolidación de la gobernancia. Estas aplicaciones, naturalmente, son posibles tanto en las grandes firmas como en las pequeñas, pero hacemos hincapié en estas últimas porque en ellas encontrarán un terreno fértil para la aplicación inmediata y fecunda. Esta aplicación, que permitirá realzar la gobernancia de la pyme en pocos meses, solo depende de la decisión de un gerente inquieto dispuesto a transformar su organización. En este trabajo, presentamos los conceptos básicos de gobernancia y su aplicación en las pymes, mostramos los rudimentos de algunas herramientas japonesas de gestión e ilustramos con breves ejemplos cómo estas herramientas pueden utilizarse para implementar y mejorar la gobernancia de una pyme. Las herramientas consideradas son: un indicador de gobernancia pyme, basado en la estructura –aunque no necesariamente los contenidos- del Premio Deming, el premio nacional japonés a la calidad; la gestión hoshin; y los sistemas de reuniones eficaces.
    Keywords: M10 ; M12 ; M14 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 50
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    Hamburg: German Institute of Global and Area Studies (GIGA)
    Publication Date: 2018-10-10
    Description: This article analyzes the support for democracy in Chile from an economic, institutional and political perspective. It uses data from Latinobarómetro for the period 1996-2007 and a statistical method of estimation, 'ordered logit', in order to answer the question of why support for Chilean democracy is not connected with economic growth. The analysis generates three key results of interest. First, regardless of the fact that GDP per capita does not have any effect on the level of support for democracy, it does affect individuals' perceptions of economic performance, since the variable 'economic situation' is one of the most explanatory variable of the model. Second, the analysis demonstrates the importance of the degree of confidence in the Congress at the moment that perceptions of democracy are evaluated. Third, 'political ideology' is the most useful variable in explaining support for democracy, a fact which suggests that the adherents of the right wing do not support the democratic system. This is the most reliable reason for the moderate level of support for democracy in Chile.
    Description: Dieser Beitrag analysiert die Unterstützung der Demokratie in Chile im ökonomischen, institutionellen und politischen Kontext. Hierzu werden Daten des Unternehmens Latinobarómetro aus dem Zeitraum der Jahre 1996-2007 unter Anwendung des 'Ordered Logit'-Modells verwendet, um die Frage nach der Beziehung zwischen wirtschaftlichem Wachstum und Unterstützung der Demokratie zu beantworten. Die Analyse zeigt drei bedeutsame Ergebnisse: 1) Obwohl das nationale Pro-Kopf-BIP keinen Einfluss auf das Niveau der Unterstützung der Demokratie hat, zeigt sich in einer Analyse auf Individualebene gleichwohl, dass die Variable 'ökonomische Situation' eine der aussagekräftigsten ist, um die Einstellung der Individuen zur wirtschaftlichen Leistungsfähigkeit der Demokratie zu erklären. 2) Die Analyse weist nach, wie wichtig das Vertrauen in das Parlament im Moment der Befragung ist. 3) Die Variable 'politische Ideologie' erweist sich als die bedeutsamste in Hinblick auf die Unterstützung der Demokratie, was auf die mangelnde Unterstützung des demokratischen Systems durch die politische Rechte verweist. Dies ist der entscheidende Faktor, der das nur mäßige Niveau der Unterstützung der Demokratie in Chile erklärt.
    Keywords: ddc:300 ; Demokratie ; Meinung ; Wirtschaftswachstum ; Ideologie ; Chile
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 51
    Publication Date: 2018-12-19
    Description: This paper analyzes the most relevant factors of organizational culture that appear in Global Manufacturing Virtual Networks (GMVNs). These organizations are formed by highly dynamic manufacturing companies, that may even be even competitors, which establish horizontal and vertical relations among themselves, and where it is not necessary to maintain internally many manufacturing assets but to manage and share efficiently network resources. This study of organizational culture at the network level includes aspects such as the similarity of cultural practices, social embeddedness, tacit knowledge transfer or the importance of trust in the network. By using the proposed theoretical model, it will analyzed the presence, under a systemic perspective, of homogeneous values and cultural practices where network actors can feel indentified. Finally, in order to validate the proposed model, the case methodology will be applied to one of the most successful collaborations of GMVNs within the aeronautics industry, the collaboration between GE and SNECMA to manufacture the CFM56 engine.
    Keywords: L14 ; M14 ; ddc:330 ; global manufacturing virtual networks ; inter-organizational culture ; aeronautics industry
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 52
    Publication Date: 2018-12-19
    Description: In recent years researchers have shown a growing interest in vertical interorganisational relations, above all in the Supply Chain. The absence of previous reviews of the literature on this topic, which would allow us to establish the key issues in Supply Chain Management, led us to analyse the academic research published in the most important Spanish journals on Economics (11 journals) between 1996 and 2006. The 74 works selected are studied from four points of view: how their scientific nature has evolved, research groups and/or universities, the lines of research that they belong to, and the methodology employed in each case. Lastly, these findings are compared with similar works published internationally that propose research agendas. This will enable us to determine the current level of development in this field and to suggest future lines of research.
    Keywords: M31 ; ddc:330 ; vertical inter-organisational relations ; supply chain ; content analysis
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 53
    Publication Date: 2018-12-19
    Description: This paper analyses financial performance of companies considered as highly socially responsible. For this purpose, companies that compose the Spanish sustainability index FTSE4Good IBEX (as well as other IBEX indices) are examined. Two basic results can be highlighted: first, stocks of companies that are socially responsible earn returns on excess over systematic risk, making them investment-attractive. Second, they have a higher systematic risk.
    Keywords: G30 ; M14 ; ddc:330 ; corporate social responsibility ; socially responsible investment ; FTSE4Good IBEX ; sustainability index ; ethical alpha
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 54
    Publication Date: 2018-12-19
    Description: This paper examines the impact of the quality of the financial website in the generation of trust that users of the Internet developed into the canal. With this purpose, we discuss the hypothesis that establishes a relationship between both constructs and that it will allow to verify if the design, navigation structure and the information contained on the site favor in the user the appearance of the confidence online, understood this in terms of reliability and safety and privacy. For contrast we have formulated a causal model.
    Keywords: M31 ; ddc:330 ; website quality ; trust ; Internet ; financial institution ; structural equations
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 55
    Publication Date: 2018-12-19
    Description: The health service quality has been discussed in several organizations committed with the development of the programs and actions capable to attend the expectations of their patients. The aim of this work is to analyze the relationship among the variables quality, satisfaction, image, trust and loyalty (in the perspective of the recommendation and return) in the context of the emergency care in the Portugal Center Area. For such the Partial Least Squares technique was applied to a structural model. The results show that the image or reputation of the service of urgencies doesn't contribute in a significant way to increase the trust in it, nor for the recommendation to other people. Trust is reached, above all, through the perceived quality. Patients' satisfaction contributes to the recommendation of the service to the family and friends and to return in case it is necessary. The hospital top management is due of the importance of reducing the time of wait, improving the organization of the initial screen of the patients, and showing a real concern with the well-being of the patients to increase satisfaction and trust in the urgency service.
    Keywords: M31 ; ddc:330 ; quality ; satisfaction ; recommendation ; trust ; image
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 56
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    Hamburg: German Institute of Global and Area Studies (GIGA)
    Publication Date: 2018-10-26
    Description: This paper examines the representations of violence in Guatemalan and El Salvadoran lite- rature against the backdrop of persistently high levels of violence and crime following the civil wars in both countries. It adopts an interdisciplinary approach settled within cultural studies and uses two examples - De fronteras (2007) by Claudia Hernández and Días amarillos (2009) by Javier Payeras - to analyze the narrative strategies applied in the process of re- counting violence. The results of the literary analysis enable the author to draw conclusions concerning the way in which both societies deal with urban post-war violence. The texts refer to the ubiquity of violence and the hopelessness of the situation, as well as to the responsibil- ity of the mass media for reproducing violence and a general turning away from the public domain towards the private life.
    Description: In diesem Beitrag werden Darstellungen von Gewalt in der Literatur Guatemalas und El Salvadors vor dem Hintergrund der anhaltend hohen Gewaltkriminalität in der Nachkriegszeit untersucht. Dabei wird auf eine kulturwissenschaftliche und interdisziplinäre Herangehensweise zurückgegriffen. Anhand zweier Beispiele - De fronteras (2007) von Claudia Hernández und Días amarillos (2009) von Javier Payeras - wird betrachtet, welche narrativen Strategien beim Erzählen von Gewalt zum Einsatz kommen. Die Rückschlüsse, die diese literarischen Texte hinsichtlich des Umgangs beider Gesellschaften mit der urbanen Nachkriegsgewalt ermöglichen, beziehen sich sowohl auf die Allgegenwart von Gewalt und die Ausweglosigkeit der Situation als auch auf die Verantwortung der Massenmedien sowie die kla- re Abwendung von der staatlichen Ebene und den Rückzug ins Private.
    Keywords: ddc:300
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 57
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: Este trabajo es un estudio de caso del sistema de reuniones de Tejedurías Naiberger, una empresa textil y de indumentaria argentina. Comenzamos resumiendo conceptos generales sobre las reuniones y pasamos luego a describir un sistema de reuniones eficaces, su estructura, su utilización y sus elementos constitutivos. A continuación, presentamos características generales de la empresa objeto del caso de estudio. Describimos su sistema de reuniones a través de una lectura del Manual del Sistema de Reuniones Eficaces, que reproducimos completamente en un apéndice, y evaluamos el funcionamiento del sistema en un lapso de más de diez años, desde la fecha de su implementación, en 1997. El caso incluye preguntas de discusión, apéndices conceptuales sobre el trabajo en equipo, ejemplos de minutas y agendas de reuniones, y otros, además de tres entrevistas de evaluación del sistema de reuniones realizadas a directivos de la empresa.
    Keywords: M10 ; M12 ; M14 ; ddc:330 ; sistema de reuniones ; sistema de reuniones eficaces ; reuniones ; directorios ; agenda de reunión ; minuta de reunión ; trabajo en equipo
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 58
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: La cultura es la suma de los comportamientos atribuidos al ser humano más los objetos materiales que forman parte integral de estos comportamientos. Si limitamos el concepto al mundo de las empresas, hablamos hoy de la cultura corporativa, es decir, del dominio del cómo hacemos las cosas aquí. Más específicamente, hablamos también de la cultura de la manufactura, para revelar aspectos de cómo una empresa enfoca el trabajo y las técnicas de fabricación, así como las actitudes generales hacia ellos. En este artículo presentamos nuestra perspectiva del concepto de cultura de la manufactura y los elementos que la constituyen. Exploramos, también, las implicaciones que estas ideas tienen para los gerentes de producción y para los gerentes generales. Contrastamos dos modelos: la cultura de la manufactura tradicional y la cultura de la manufactura moderna. Aunque no es posible, estrictamente, pensar a la cultura tradicional -o a la moderna- como originaria exclusiva de un único país en un tiempo específico, simplificando el panorama podemos asociar a la cultura de la manufactura tradicional con los Estados Unidos de las primeras décadas del siglo XX, y a la cultura de la manufactura moderna con el Japón de la segunda mitad del mismo siglo. La cultura de la manufactura es un sistema integrado, según nuestra perspectiva, por los siguientes elementos: la gente, la calidad, la gestión de los materiales, las máquinas y su utilización, los proveedores, la higiene y seguridad en el trabajo, el cuidado del medio ambiente, la organización y la ejecución. El artículo detalla las relaciones entre estos elementos y contrasta su lugar en las distintas culturas. Nos preguntamos si hay culturas manufactureras mejores que otras, y respondemos afirmativamente. Hay, en cada cultura, aspectos propios que la caracterizan, que si son marginales no permiten juzgar la superioridad de una cultura sobre otra. Pero existen, además, principios básicos -que mencionamos en nuestro trabajo- que distinguen a una cultura manufacturera superior. ¿Cómo promover, entonces, el cambio hacia una cultura manufacturera superior? Entra aquí el tema del cambio organizacional, que tratamos brevemente al cerrar el artículo.
    Keywords: M10 ; M11 ; M14 ; ddc:330 ; cultura ; cultura corporativa ; cultura de la manufactura ; técnicas de fabricación ; elementos de la cultura de la manufactura ; cambio cultural ; Unternehmenskultur
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 59
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    Hamburg: German Institute of Global and Area Studies (GIGA)
    Publication Date: 2018-10-26
    Description: This article analyzes the 'other' goals that drive Chile and Mexico to achieve intra- and extra-regional FTAs. These countries have a predominantly economic motivation to negotiate FTAs. However, there are other elements that are less apparent, but equally important, in Chile's and Mexico's FTA policies. These accords can also be seen as means to power and as mechanisms for establishing a closer system of global economic governance than that available through multilateral forums. Therefore, these two countries' FTAs are an ad hoc system that represents their respective economic contexts and realities. In other words, FTAs as an essential part of Chile's and Mexico's foreign policies have a strategic political-economic logic that synthesizes the notions of power and institutions. However, these two forces do not exclude of the economic logic for FTAs, which focuses on the maximization of consumers' welfare and producers' gains. On the contrary, they have to be taken as complementary factors.
    Description: In diesem Artikel werden die 'anderen' Ziele analysiert, die Chile und Mexiko dazu bewegen, intra- und extraregionale Freihandelsabkommen anzustreben. In diesen Staaten besteht ein vordringlicher ökonomischer Anreiz, Freihandelsabkommen abzuschließen. Nichtsdestoweniger gibt es weitere weniger offensichtliche, aber für die Gestaltung ihrer Freihandelspolitik gleichfalls bedeutsame Elemente. So können diese Vereinbarungen auch als Mittel zur Macht und als Mechanismen globaler ökonomischer Governance angesehen werden, die über die bereits in multilateralen Foren bestehenden hinausgehen. Die Freihandelsabkommen bilden in diesem Sinne ein Ad-hoc-System, das die jeweiligen ökonomischen und politischen Realitäten der beiden Länder repräsentiert. Das heißt, die Freihandelsabkommen haben als wesentlicher Bestandteil der chilenischen und der mexikanischen Außenpolitik eine strategische politisch-ökonomische Logik, die in der Vorstellung von Macht und Governance-Institutionen aufgeht. Diese beiden Kräfte stehen nicht im Widerspruch zur ökonomischen Logik der Freihandelsabkommen, deren Hauptanliegen die Maximierung des Wohles der Konsumenten und des Nutzens der Produzenten bildet, sondern sollten als komplementäre Faktoren angesehen werden.
    Keywords: ddc:300
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 60
    Publication Date: 2018-10-26
    Description: This article aims to evaluate to what extent the Argentine Senate was able to fulfil its constitutional function of controlling the Executive's prerogative to nominate judges between 1983 and 2006, as well as to examine the factors that influenced the exercise of this role. To do so, the paper focuses on the parliamentary procedure of the proposals submitted by the Executive for the nomination of all federal judges, the members of the so-called 'national justice' of Buenos Aires and those of the Public Ministry. The findings show that the Senate's powers depend on several factors, such as, the institutional resources with which presidents count in this chamber (which includes not only the size of the parliamentary majority but also their power in the Committee of Acuerdos), the category of the position to be filled (whether involving Supreme Court justices or not), presidential ambitions in other policy areas (such as re-election), and the rules regulating the selection and confirmation of candidates (such as the secrecy or publicity of the legislative process).
    Description: Der Artikel analysiert, in welchem Maß der argentinischen Senat zwischen 1983 und 2006 in der Lage gewesen ist, seine verfassungsmäßige Funktion als Kontrollorgan bei der Nominierung von Richtern durch die Exekutive auszuüben. Dabei wird auch nach den Faktoren gefragt, die die Ausübung dieser Rolle beeinflussten. Zu diesem Zweck untersucht die Studie die parlamentarischen Verfahren bei den von der Exekutive unterbreiteten Kandidaten für alle Bundesrichter, die Mitglieder der sogenannten 'nationalen Justiz' von Buenos Aires sowie der Staatsanwaltschaft. Die Ergebnisse zeigen, dass die Macht des Senats von einer Reihe von Faktoren abhängt, unter anderem von den institutionellen Ressourcen des Präsidenten in dieser Kammer (was nicht nur die Größe der Parlamentsfraktion umfasst, sondern auch ihre Macht in der Verhandlungskommission), der Art der zu besetzenden Stelle (ob es sich um den Obersten Gerichtshof handelt oder nicht), den Ambitionen des Präsidenten in anderen Politikfeldern (z.B. Wiederwahl) sowie den bestehenden Regeln über Auswahl und Bestätigung von Kandidaten (z.B. ob das Verfahren öffentlich oder nicht-öffentlich erfolgt).
    Keywords: ddc:300 ; judicial appointments ; presidential nominations ; senatorial confirmations ; Argentine Supreme Court ; Argentine lower courts
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 61
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    Barcelona : Icaria Editorial | Wuppertal : Wuppertal Institut für Klima, Umwelt, Energie
    Publication Date: 2014-08-15
    Keywords: ddc:300
    Repository Name: Wuppertal Institut für Klima, Umwelt, Energie
    Language: Spanish
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  • 62
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: Distinguimos entre educación para la calidad y entrenamiento para la calidad. A través de la educación, aprendemos la 'filosofía' de la calidad; a través del entrenamiento, aprendemos sus herramientas. Así, el aprendizaje es un concepto central de este artículo. Pero no es el único. Para que el aprendizaje sea efectivo se requiere motivación, y ésta depende de muchos factores, como el liderazgo y el sistema de recompensas de la organización. El aprendizaje es a veces solitario, pero más frecuentemente se realiza en equipo, a través de la cooperación, en un marco que llamamos cultura organizacional. La cultura organizacional también afecta a las actitudes hacia la educación y el entrenamiento para la calidad. Presentamos estas ideas y tratamos de mostrar sus relaciones mutuas. La educación para la calidad y el entrenamiento para la calidad (que condensamos en la sigla EEC) sólo tienen éxito duradero cuando se los considera como partes de un sistema que incluye a otros componentes. Finalizamos el artículo con un estudio de caso.
    Keywords: D20 ; M10 ; M11 ; M12 ; M14 ; ddc:330 ; educación ; entrenamiento ; calidad ; aprendizaje ; motivación ; liderazgo ; recompensas ; cooperación ; cultura organizacional
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 63
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    Hamburg: German Institute of Global and Area Studies (GIGA)
    Publication Date: 2018-10-26
    Description: Much of recent international relations literature argues conflicts to achieve or to frustrate regional dominance will become more virulent in the future. In this context we examine different approaches in international relations theory regarding the role and importance which they attrib