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  • 1
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2018-12-10
    Description: This paper documents the level and trends of monetary inequality in developing countries based on Povcalnet data up to the year 2015. On average, during the first half of the current decade, inequality declined in developing economies, although at a rate substantially lower than that experienced during the 2000s. The current average level of the Gini coefficient is above the value of the early 1980s, which shows the difficulties in moving towards societies with significantly lower levels of economic inequality.
    Keywords: D31 ; I32 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 2
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    La Paz: Universidad Católica Boliviana, Instituto de Investigaciones Socio-Económicas (IISEC)
    Publication Date: 2018-03-29
    Description: The achievement of gender equality in the labor market is not only a desirable goal by itself, but by its effects on growth and welfare. Based on such acknowledgement, this research quantifies the effects of gender gaps in employment, participation, occupational segregation and labor income, over monetary poverty in urban Bolivia. For this purpose, it is proposed to use the non-parametric microsimulation strategy in order to generate free gender gaps scenarios. Based on the comparison of poverty indicators observed and simulated with this strategy, it is evident that from 2006 to 2015 gender inequality in participation and labor income implied costs on the welfare of the society.
    Keywords: C14 ; D31 ; I32 ; J7 ; J16 ; ddc:330 ; Gender gaps ; Poverty ; Labor market ; Microsimulation Techniques
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 3
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    La Paz: Universidad Católica Boliviana, Instituto de Investigaciones Socio-Económicas (IISEC)
    Publication Date: 2018-03-29
    Description: Migration has been a difficult phenomenon to measure because of its volatile characteristics and the number of models that explain the essential incentives of the process. In Bolivia there are few quantitative studies of international migratory movements, however, there are records that reflect a great socioeconomic impact by the migratory decisions. Throughout the document it describes that Bolivia has a negative migratory balance and that the profiles of the migrants have certain variable characteristics in the time. Generally, the search for accumulation of wealth, better living conditions, access to better education, better remuneration for productivity, among others, are sufficiently valid incentives to migrate to another developed country. The paper measures the impact of international migration on inequality of Bolivian wealth through the use of a dynamic general stochastic model DSGE with heterogeneous agents, specifying Argentina as the foreign economy because it is the country that holds most of the Bolivian people.
    Keywords: D31 ; D59 ; D52 ; J11 ; J61 ; R23 ; ddc:330 ; International Migration ; Migration Profile ; Migration Flows ; Stochastic Dynamic General Equilibrium Model ; Heterogeneous Agents ; Inequality of Wealth ; Labor Productivity
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 4
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    Santiago de Chile: Universidad de Chile, Departamento de Economía
    Publication Date: 2019-03-22
    Description: We analyze the effects of macroeconomic fluctuations, as well as episodes of financial instability and inflation, on inequality indicators in Chile for the period 1960-2014. The relationship between episodes of crisis and fluctuations on levels of inequality are estimated from an event study, finding that they are related to fluctuations in inequality. In addition, we perform econometric estimates where inequality indicators relate to different macroeconomic variables and educational performance. The main conclusions are that banking and inflation crises, as well as periods of severe cyclical contractions, tend to increase the levels of inequality in Chile.
    Keywords: E30 ; I30 ; D31 ; ddc:330 ; Economic crisis ; inequality ; income distribution
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 5
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2017-05-19
    Description: The main objective of this research is to estimate and analyze the temporal changes in income mobility between generations in Argentina. For this, the concept of equality of opportunity is considered which offers a natural approach to evaluate the processes of intergenerational mobility (IM). In this context, the importance of the existence of intergenerational income mobility is not that the movements of income between parents and children are intrinsically valuable but is expected to help to reduce the negative effects of disparities in initial endowments or future expected earnings. Since there are no surveys covering long-term information on both children and their fathers' income in Argentina, the empirical strategy implemented is to use two separate samples with information to predict the income of the parents in the past. The main sources of information used are the Social Development Survey 1997 (DHS), the Perception of Social Plans Survey (PSPS) 2007 and the International Social Survey Programme (ISSP) 2009. The three surveys contain retrospective information on some socioeconomic characteristics of parents of adult surveyed. The results show a significant increase in the average intergenerational mobility between 1997 and 2007 but not between the first year and 2010. But these temporary changes in average levels of income persistence between parents and children are not appreciated at all quantile of the income distribution. Furthermore, the observed increase in the average level of MII from 1997 to 2007 does not appear to have involved an improvement in terms of equality of opportunity in Argentina.
    Keywords: J62 ; D31 ; ddc:330 ; intergenerational mobility ; income ; Argentina ; equality of opportunity ; movilidad intergeneracional ; ingreso ; Argentina ; igualdad de oportunidades
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 6
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    Sevilla: Universidad Pablo de Olavide
    Publication Date: 2018-02-08
    Description: A critical element in the evolution of a fundamental body of knowledge in marketing, as well as for improved marketing practice, is the development of measures of the variables with which marketers work. Colombian companies are using adapted tools from original English language found freely on Internet or marketing texts books. Because measure constructs more complex phenomena, this practice decreases the effectiveness in managing the marketing for the reliability and validity of the translated instrument is not measured. From the results obtained in this research, the need to explain a general process for developing constructs in terms that meet the needs of appropriate instruments and as a basis for future studies is evident.
    Keywords: M31 ; C38 ; ddc:330 ; marketing management ; marketing constructs ; multi-items scales ; Cronbach's alpha coeficient ; construct validity
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 7
    Publication Date: 2018-02-08
    Description: The purpose of this study is to show marketing practitioners how to use econometric models to assess the effect of marketing actions. We use a database that includes the four competitors of a personal care product in Colombia with limited information for a period of six years. The study evaluates the effects of marketing actions on sales revenues for the three product subcategories: premium, midprice, and value. The results show that these effects are different for the three subcategories. This suggests that there is no general model to predict the consequences of marketing actions on sales revenues; marketers need to use statistical methods to assess the effect of their decisions. Finally, although our results cannot be extrapolate to other product categories or countries, our approach can be used to assess the impact of marketing actions on sales revenues in other product categories and industries.
    Keywords: M10 ; M31 ; C23 ; ddc:330 ; marketing actions ; competitive dynamics ; panel data ; mass consumption products
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 8
    Publication Date: 2018-02-08
    Description: The current work tests, in the dress sector in the center of the country, a methodology based in the theory of uncertainty and the fuzzy subsets, in order to build laws of possibilities for the retreat of clients only with the subjective opinion given by experts. The contribution of the present work allows to obtain an alternative path when it is not possible to get the required information by the models identified in the literature based in principles derived of the random laws even from heuristic methods. The results show the utility of fuzzy concepts in a problem where the uncertainty in relation to the permanence of the client is evident and allows to obtain a valuable element (time), when the Customer Lifetime Value (CLV) is required to be measured in the field of uncertainty.
    Keywords: C60 ; C65 ; M31 ; ddc:330 ; uncertainty ; fuzzy numbers ; fuzzy random subset ; customer permanence ; Hamming distance ; heuristic method
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 9
    Publication Date: 2019-11-02
    Description: Se ha desarrollado una escala para medir la fidelidad de los consumidores hacia las tiendas. Se analizó su validez de contenido mediante 2 muestras de jueces expertos y consumidores. La escala depurada se aplicó a una muestra de 221 consumidores. El análisis factorial exploratorio muestra que los ítems se estructuran en 3 dimensiones: «Manifestaciones de lealtad», «Fidelidad actitudinal» y «Propensión a ser leal». El estudio de validez referida a criterio mostró una relación significativa y positiva entre las puntuaciones en fidelidad y las dimensiones de personalidad. Concretamente, la dimensión de personalidad «Tienda excitante» es la que presenta un efecto más fuerte sobre la lealtad hacia la tienda (medida como fidelidad conductual, intenciones de volver a comprar y recomendaciones boca-oído). La dimensión de personalidad «Tienda competente» es la que presentó un mayor impacto sobre la fidelidad medida como «Fidelidad actitudinal».
    Description: A scale has been developed to measure consumer loyalty to stores. Its content validity was analysed by two samples of expert judges and consumers. The refined scale was applied to a sample of 221 consumers. The factorial analysis showed that items are structured in 3 domains: «Manifestations of loyalty», «Attitudinal loyalty» and «Propensity to be loyal». The validity criteria showed a significant and positive relationship between scores on loyalty and personality dimensions. Specifically, the dimension of personality «Exciting store» showed a stronger effect on store loyalty (measured as behavioural loyalty, word of mouth recommendations and repurchase intentions). The dimension of personality «Competent store» presented a greater impact on loyalty, measured as «Attitudinal loyalty».
    Keywords: M31 ; ddc:650 ; Desarrollo de una escala ; Fidelidad del consumidor ; Personalidad de las tiendas ; Scale development ; Loyalty customer ; Store personality
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 10
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    Buenos Aires: Banco Central de la República Argentina (BCRA), Investigaciones Económicas (ie)
    Publication Date: 2018-07-03
    Keywords: C23 ; D31 ; D33 ; E44 ; F32 ; F41 ; ddc:330 ; Einkommensverteilung ; Leistungsbilanz ; Finanzsystem ; Finanzkrise ; Schwellenländer ; Industrieländer ; Welt
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 11
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2016-02-18
    Description: Este trabajo realiza un análisis de incidencia distributiva de los subsidios a los servicios públicos en Argentina. En particular, se trabaja con los subsidios a la energía residencial (gas de red, gas envasado y electricidad), al agua y al transporte público de pasajeros (colectivo, tren y avión). Se utilizan los datos de la Asociación Argentina de Presupuesto y Administración Financiera Pública (ASAP) para el año 2013 y la Encuesta Nacional de Gastos de los Hogares para los años 2012-2013 (ENGHo). Los resultados que se obtienen indican que la mayoría de los subsidios analizados son pro-ricos (es decir, se concentran en términos absolutos en los deciles de ingresos más altos),y progresivos (teniendo en cuenta la proporción de los subsidios sobre su ingreso, los estratos más bajos reciben relativamente más). Si bien es deseable la característica de progresividad asociada a estas políticas, no es deseable que sean pro-ricos. El hecho de que la mayoría de los montos destinados a subsidiar los servicios públicos caigan en manos de los sectores más pudientes de la población sugiere que existen espacios para una mejor focalización de estas políticas. A su vez se plantea un interrogante puntual sobre el subsidio al transporte aéreo el cual no sólo es pro-rico si no que a su vez es regresivo, aspecto que pone en jaque su justificación al menos desde el punto de vista distributivo.
    Keywords: H22 ; D31 ; ddc:330 ; Öffentliche Dienstleistung ; Subvention ; Verteilungswirkung ; Argentinien
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 12
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2017-05-19
    Keywords: D31 ; J31 ; J38 ; ddc:330 ; Distribución del ingreso ; Desigualdad ; Salario mínimo ; Argentina
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 13
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2017-05-19
    Description: This paper presents new evidence of the inequality possibility frontier and the inequality extraction ratio (how much potential inequality becomes real inequality) using a dataset from 18 countries of Latin America (LA) in the period 1990-2013. Comparing inequality in the world and within the region, we found that with this new measure LA is not as unequal as with traditional indicators. Finally, we link this new measure to social conflict. Countries with high rates of extraction ratio are more likely to have high levels of social conflict.
    Keywords: D31 ; D6 ; ddc:330 ; desigualdad ; frontera de posibilidades de desigualdad ; tasa de extracción ; América Latina
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 14
    Publication Date: 2019-03-14
    Description: Internal marketing orientation (IMO) can be used as a tool for managing employees' knowledge that allows companies to develop a competitive advantage to the extent that generates information, communicates it internally and facilitates to articulate a response to their needs. IMO through proper management of human capital facilitates more effective competition and a more agile response to market demands. This study analyzes the three dimensions that make up IMO and involve knowledge management with regard to gathering intelligence concerning employees' needs, the transmission of these needs and the subsequent response. Then, an empirical research has been carried out to analyze the IMO in Spanish hotels and it had led to the classification of three clearly defined groups. Moreover, the results indicate IMO as a source of competitive advantage as higher levels of job satisfaction and organizational commitment are found in the groups with higher IMO.
    Keywords: M10 ; M31 ; ddc:330 ; Knowledge management ; Internal marketing orientation ; Satisfaction ; Commitment ; Competitive advantages
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 15
    Publication Date: 2019-03-14
    Description: This article reports on an online survey conducted with more than 500 Facebook users in Spain and Portugal, in order to identify which are the most important variables on the intention to use this social network to make buying decisions. The results of this study indicate that the intended use of Facebook in purchasing decisions are influenced by their perceived usefulness, social influence and attitude toward Facebook, while the perceived ease of use has no direct influence on these intention. Furthermore, perceived enjoyment could play an essential role, even higher than the perceived usefulness in determining the attitude of the individual towards Facebook as a tool for finding information about the product.
    Keywords: M30 ; M31 ; ddc:330 ; Facebook ; Technology acceptance model ; Social influence ; Perceived usefulness ; Flow model
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 16
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: Los emprendedores conocen mucho acerca del producto o servicio que elaboran, pero en gran medida pueden carecer de un componente de conocimientos en el área comercial que les permita identificar los clientes que mas valorarían su producto o servicio. Esta situación se observa más en emprendimientos iniciados en unidades tecnológicas que surgen de investigación y desarrollo. Podríamos decir que los emprendedores se “enamoran” de su proyecto lo que les dificulta ser objetivos al momento de evaluar su potencial comercial. En consecuencia los esfuerzos comerciales no responden a una estrategia concreta, pero no por ineficacia o incompetencia, sino por ignorancia respecto de algunos temas. El proyecto de validación y transferencia de tecnología expuesto en sus diferentes etapas se dirigió a la implementación y validación de un protocolo denominado PEMO (Primer Estudio de Mercado Objetivo) con el objetivo de implementar una metodología simple de estudio y determinación de mercado objetivo y de potenciales clientes, a través del dimensionamiento de una base de clientes por las variables de valor agregado y de permeabilidad. En el marco del apoyo del Ministerio de Ciencia y Tecnología de la Nación, se realizaron talleres, se relevaron casos de negocios y se validó de manera empírica la importancia de estas dos variables. En virtud de los pasos del protocolo, los emprendedores se distraen de pensar en el producto o servicio que los apasiona y moviliza, para orientarse de manera objetiva hacia el mercado potencial y los clientes que deberían ser contactados, elaborando una lista que permite pensar en aspectos tácticos comerciales. Les permite ver su producto o servicio en perspectiva, de manera objetiva, intentado eliminar la subjetividad que proviene de la inmersión en el producto o servicios, para evaluar el verdadero potencial en cuanto a precio (definido por el valor agregado) y las posibilidades de contacto (definidas por la permeabilidad).
    Keywords: M13 ; M31 ; ddc:330 ; Emprendimientos ; mercado objetivo ; estudio de mercado ; permeabilidad ; valor agregado ; aspectos comerciales
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 17
    Publication Date: 2016-09-24
    Description: We present an investigation into two parts to assess the quality of the competitive internet websites of selected industries in the Basque Country. The ad hoc methodology developed for this research can be applied to other regional areas. Competitiveness is defined according to two measurable parameters, first, obtained position in the ranking of Google for each keyword to define a main product or function for customers and second, the SEO quality of each major element of content, such as title page, metadescription, PageRank and others. It shows the comparative or benchmarking of Basque companies in selected sectors with the ranking leaders in Google, in terms of SEO and social media use.
    Keywords: L86 ; M31 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 18
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2016-02-18
    Keywords: C15 ; C24 ; D31 ; J16 ; J21 ; ddc:330 ; Weibliche Arbeitskräfte ; Arbeitsmarktstatistik ; Arbeitszeitgestaltung ; Einkommensverteilung ; Armut ; Uruguay
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 19
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2016-02-18
    Description: En las ultimas décadas, los paises de America Latina experimentaron una reduccion en el numero de hijos promedio por hogar, lo cual no se dio en forma uniforme a lo largo de la distribucion del ingreso. Este trabajo busca cuantificar el impacto distributivo de los cambios en las decisiones de fecundidad en cinco paises de America Latina: Argentina, Brasil, Chile, El Salvador y Uruguay. Utilizando encuestas de hogares, y mediante metodologias de microdes- composicion, se desarrollan escenarios contrafacticos de la distribucion del ingreso de forma de descomponer el efecto asociado de los cambios en las decisiones de fecundidad. Los resultados muestran que los cambios en las decisiones de fecundidad tuvieron un efecto igualador sobre la distribucion del ingreso, junto con un efecto reductor de la pobreza.
    Keywords: C25 ; D31 ; I31 ; J13 ; ddc:330 ; Fertilität ; Einkommensverteilung ; Mikrodaten ; Lateinamerika
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 20
    Publication Date: 2017-08-04
    Description: Among the determining factors in export activity, many studies have high- lighted the relevance of the marketing mix. Generally, the majority of them use a variables analysis to focus on specific strategies, in particular, standardized-adaptations. This paper analyzes if there is an interactive effect of strength generated in different variables of the marketing mix that can be associated with different export profiles. The Extreme Learning Machine (ELM) algorithm has been used within the Multilayer Perceptron (MLP) of Artificial Neural Networks (ANN). In addition, the analyses combine a novel approach for sensitivity analysis developed ad hoc for this paper to determine the individual and interactive effects of predictable variables on the dependent variable in classification problems of a dichotomous nature. The results obtained allow us to confirm the existence of the postulated interactive effects, simultaneously revealing the usefulness of ANN and of the sensitivity analysis proposed for research in the area of marketing and, specifically, in firms' internationalization studies.
    Keywords: F2 ; M31 ; ddc:330 ; internationalization ; marketing mix ; Artificial Neural Networks ; Extreme Learning Machine ; sensitivity analysis
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 21
    Publication Date: 2019-03-14
    Description: Consumers are thought to be rational in their choices. But sometimes their choices comprise intransitivities. Current paper presents a mathematically supported experimental study of consumers' intransitive preferences concerning product attributes. We used a personalized experimental design developed on the basis of Q methodology to maintain subjectivity. In our experimental study we are investigating intransitivity occurring in participants' preferences during selection between simple, medium complex, and complex products. By the Q method we gain the same number of less important (middle level) attribute dimensions for all participants. The participants' task is to make pairwise comparisons of preference between specific realizations of each product group. Since conjoint analysis is based on the measurement and testing of consumer preferences, reassessment of the phenomenon may have impact on marketing research methodology. This research is to test an experimental design which-with some adjustment-could be able to measure revealed preferences in a more precise way.
    Keywords: M31 ; ddc:330 ; Product attributes ; Rating/ranking ; Intransitive preferences
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 22
    Publication Date: 2019-03-14
    Description: The main objective of this study is to determine the influence of service quality on satisfaction of football spectators, looking scarcely investigated in the literature. The results, from a sample of 700 spectators at a football club of the Spanish First Division, reveal three main conclusions: (i) the quality of service of a football event is determined by both tangibles - infrastructure - as intangible - quality and delivery of equipment, and management of the board; (ii) the quality of positively affects service satisfaction experienced by the viewer part associated with football event; (iii) in overall satisfaction directly influences partial satisfaction associated with specific aspects of the sporting event and indirectly the quality of services provided. The study concludes with the main contributions, limitations and future research.
    Keywords: M31 ; ddc:330 ; Perceived quality ; Service ; Customer satisfaction ; Sport event ; Football
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 23
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2016-02-18
    Description: In Latin America the inequality of income has declined in the 2000s. This study applies a variant of the noparametric decomposition methodology proposed by Barros et al. (2006, 2007) to assess the relevance of the households’ sources of income, focusing on the importance of public transfers, on changes in inequality of the Southern Cone countries in the 2000s: Argentina, Brazil, Chile and Uruguay. The results suggest that the non-labor income of the households had a significant contribution to the inequality changes in the 2000s in those countries, which was mainly explained by the equalizing effect of the public source of income. The changes in that source and their impact on inequality were closely associated with the implementation or expansion of non-contributive cash transfer programs during the last decade.
    Keywords: C15 ; D31 ; I38 ; ddc:330 ; Einkommensverteilung ; Öffentliche Sozialleistungen ; Cono Sur
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 24
    Publication Date: 2019-03-14
    Description: Due to the continuous growing of information exchange in the Internet, commercial web sites have started to include online tools to allow consumer interaction in them. Thus, when visiting these commercial web sites, consumers may consider not only e-retailer information (marketing communication) but also purchase and use experiences shared by other consumers (electronic word-of-mouth). This study focuses on the role of information included in a commercial web site in the improvement of the relationship with customers and the promotion of the e-retailer's products through electronic word-of-mouth. The results of the structural equations model based on commercial web sites' users suggest that marketing communication and electronic word-of-mouth positively affect the levels of affective commitment, whereas trust can only be affected by the degree of marketing communication. Finally, trust influences on commitment, and this in turn would directly affects the level of electronic positive word-of-mouth.
    Keywords: M15 ; M30 ; M31 ; ddc:330 ; Electronic word-of-mouth ; Marketing communication ; Trust ; Affective commitment ; Internet
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 25
    Publication Date: 2019-03-14
    Description: e-Government development requires a good knowledge of both users' expectations and all the factors that may strength users' adoption of the technology. Chan et al. (2010) proposed several variables that could act as antecedents of the Unified Theory of Acceptance and Use of Technology (UTAUT) model's components in the context of compulsory use environments. The present research addresses the validity of such antecedents when one is dealing with a free use environment instead that with a compulsory one. The methodology is based in building up a structural equation model by means of the PLS technique. Our findings show that the expectations about the result to be obtained and the effort expectations held by the user affect significantly the intention of use of the e-Government platform. In turn, the intention of use and the facilitating conditions have an influence on actual use of the platform. Furthermore, we found that convenience, assistance, trust and avoidance of personal interaction play important roles in terms of UTAUT model's antecedents.
    Keywords: M15 ; M31 ; M58 ; ddc:330 ; e-Government ; UTAUT ; Convenience ; Assistance ; Trust ; Avoidance of personal interaction
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 26
    Publication Date: 2019-03-14
    Description: This article collects and analyzes the results of a research project1 that deals with possible synergies between the tourism sector and the audiovisual sector in Spain. Through the qualitative technique of in-depth interview, experts and representatives of those sectors were interviewed. The interviewees (20 in total), from Spanish, Venezuelan and Mexican nationality, belong to both the public like private sphere, being all them pioneers in the field of cooperation between the tourism and the audiovisual sectors. The objective of this research is to verify the possible use of the audiovisual sector, especially audiovisual series, such as promotional tools for tourist destinations and thus foster greater cooperation between the audiovisual and tourism. In the Spanish case there are destinations that already make use of audiovisual series as a promotional tool, and they are visited by viewers. But partnerships between producers and tourist destinations are still limited, despite the favourable results.
    Keywords: M31 ; M37 ; L83 ; ddc:330 ; Audiovisual ; Tourism ; Promotion ; Fiction series ; Destination ; Spain ; Viewer
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 27
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    Buenos Aires: Universidad del Centro de Estudios Macroeconómicos de Argentina (UCEMA)
    Publication Date: 2018-06-28
    Description: Los productores agrícolas, y particularmente su dirigencia, cuentan con mi fraterna simpatía, a raíz de los sistemáticos ataques que sufren por parte de las autoridades nacionales, y la indiferencia que exhibe el resto de los dirigentes empresarios. Lo cual no implica compartir cualquier afirmación referida a lo que podría ocurrir con la producción agrícola de Argentina, en ausencia de trabas a las exportaciones e intervención directa en el mercado interno de dichos productos, tanto de índole administrativa como tributaria. En particular, cada vez que escucho que –libre de trabas- Argentina podría alimentar a 300 millones de seres humanos, me pregunto a qué precios relativos agrícolas, y qué consecuencias tendría ello sobre la distribución interna del ingreso en general y el consumo de alimentos por parte de los argentinos en particular. Concretamente planteo lo siguiente: ¿bajo qué condiciones, entre los 300 millones de seres humanos, estaría incluida la totalidad de la población argentina? Las líneas que siguen buscan clarificar esta cuestión.
    Keywords: D31 ; H22 ; I38 ; ddc:330 ; Agrarproduktion ; Argentinien
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 28
    Publication Date: 2017-08-04
    Description: This article provides a tool to study over time the distributions of income in a population, regardless the irregular distribution of data. We even approach Lorenz curves at the times when we lack the required data. Finally we apply the present technique to a European country where inequalities are particularly relevant: Spain.
    Keywords: D31 ; D63 ; C81 ; ddc:330 ; Lorenz curve ; Gini index ; irregular time series ; income distribution
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 29
    Publication Date: 2019-01-15
    Description: What factors influence consumers to choose a bank with which to contract a service in a situation of information asymmetry? In this situation the firm has more information than consumers, and this fact generates consumer uncertainty due to a possible firm opportunistic behaviour. To reduce it, consumers can use, on one hand, signals that the bank sends to the market, such as reputation, and on the other hand, they can seek for more informal information, such as positive word-of-mouth communication from relatives and friends, to generate or increase trust, and through this variable, to develop an intention o contract with a specific bank and not others. Relations among those variables were tested with a sample of 155 bank users when they have not still worked with a specific bank. Results indicate the importance both of the reputation signal and of the positive information received of acquaintances and relatives to trust, but with differences according to the level of perceived ex ante uncertainty moderate those relations.
    Keywords: M31 ; ddc:650 ; bank ; trust ; reputation ; uncertainty ; word-of-mouth
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 30
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2016-02-18
    Description: En este trabajo se analizan los cambios en la desigualdad producidos durante el período 1998-2005. Se presenta un conjunto de resultados que pueden contribuir a entender mejor los cambios en la desigualdad. Los resultados obtenidos muestran que la desigualdad distributiva observada entre ambos años esconde importantes cambios distributivos que en el análisis distributivo no se observaban. Los retornos a la educación ha jugado un papel importante en el aumento de los factores inobservables y los mayores niveles de empleo parecen haberla reducido.
    Description: This paper analyses the changes in inequality occurred during the period 1998 - 2005. A set of results are presented in order to contribute to a better understanding of the changes in inequality. The obtained results show that important distributive effects were hidden by the apparent observed distribution stability between both years. The returns to education have played an important role in the rise in inequality while the rise in the unobservable factors and the higher levels of employment seem to have reduced it.
    Keywords: C14 ; C15 ; C24 ; D31 ; I21 ; I32 ; J23 ; J31 ; ddc:330 ; Einkommensverteilung ; Argentinien
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 31
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2016-02-18
    Description: En este trabajo utilizamos los más recientes métodos de regresión no condicionada por cuantiles (RNCQ) para estudiar los efectos distributivos de la educación en Argentina. Los métodos estándar se centran, por lo general, en efectos promedio o estudian los efectos distributivos ya sea haciendo uso de suposiciones estrictas al modelar y/o a través de descomposiciones contrafácticas que requieren varias observaciones temporales. La aplicación empírica en este trabajo muestra la flexibilidad y utilidad de los métodos de RNCQ. Nuestra aplicación para el caso de Argentina sugiere que la educación ha contribuido positivamente al aumento de la desigualdad, debido principalmente a efectos fuertemente heterogéneos de la educación sobre los ingresos.
    Description: This paper studies inequality of opportunity on earnings among young argentines. It aims to contribute to measure this phenomenon and it uses information from household surveys conducted in Argentina from 2004 to the present. Sample selection into employment and co-residence selection is dealt with a multiple selection model. We consider some econometrics methods implemented by Bourguignon, Ferreira y Menéndez (2007) to measure the degree of inequality of opportunity. The results suggest that while income inequality has decreased there seems no clear pattern of inequality of opportunity, moreover in recent periods it has increased. -- inequality of opportunity ; income inequality ; Argentina
    Keywords: D31 ; D63 ; ddc:330 ; inequality of opportunity ; income inequality ; Argentina ; Arbeitsmarktdiskriminierung ; Einkommensverteilung ; Argentinien
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 32
    Publication Date: 2018-12-19
    Description: This article analyzes various elements that influence customer buying behaviour of online supermarket. These elements are related to both website aesthetic aspects, as with the processes taking place at the time of purchase. From this analysis, we study the different groups of consumers with homogeneous behaviour and position themselves according to their attitudes. The analysis also defines the e-supermarket service quality provided, and their main dimensions. In the conclusions we mention areas in which the online supermarket manager must accomplish to improve the quality of their service.
    Keywords: L81 ; M31 ; ddc:330 ; virtual supermarket , segmentation ; e-Commerce ; marketing ; positioning
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 33
    Publication Date: 2018-12-19
    Description: The tourism sector of Croatia has been developing strongly in the last ten years. It is of crucial importance for its future development to be capable of managing the hotel sector according to the new market conditions. The purpose of this research is to study high-quality hotels of Croatia from the hotels' and guests' points of view focusing on a new marketing strategy named Integrated Marketing Communications (IMC), advancements in Information and Communication Technology (ICT), and loyalty. The findings show a high degree of IMC and ICT implementation and moderate degree of development of loyalty programs in hotels. Moreover, they confirm a positive influence of ICT on IMC implementation, as well as a positive impact of IMC on loyalty.
    Keywords: M10 ; M31 ; ddc:330 ; high-quality hotels ; Croatia ; integrated marketing communications ; information and communication technology ; loyalty.
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 34
    Publication Date: 2018-12-19
    Description: The present research focuses on the differences that the tourists' belonging to two unlike cultural groups - i.e., low uncertainty avoidance individualists versus high uncertainty avoidance collectivists - imposes on the performance of the model explaining the generation of satisfaction and loyalty by tourists. The hypothetical effect of mediating or moderating variables on the relationship between satisfaction and loyalty is also addressed. Specifically the role of consumers' adjusted expectations as mediating the relationship between satisfaction and loyalty is included in the cognitive-affective explanatory model used in the research. Some results are found that show relevant differences in the behavior of the individuals pertaining to each of the groups considered.
    Keywords: M31 ; C31 ; Z13 ; ddc:330 ; adjusted expectations ; cultural groups ; emotions ; satisfaction ; soyalty
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 35
    Publication Date: 2018-12-19
    Description: All the areas within the company contact their customers, some directly and others from within the organization. CRM strategies, in conjunction with the R & D area, work on improving products and services to meet customer expectations. But could be missing valuable information of customers internally? How each area does influences in the innovation process? This paper presents the model of logical inferences, linking the interference of each area of the company over another in terms of client's information in order to adjust CRM strategies to meet the expectations and adding value
    Keywords: M31 ; C69 ; ddc:330 ; customer relationship management ; CRM ; innovation ; customer centered strategic innovation ; CCSI ; inference models
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 36
    Publication Date: 2018-12-19
    Description: The present study is built on the principles of relationship selling in a context of industrial Small and Medium-sized Enterprises (SMEs). The research specifically analyses the influence of customer-oriented selling and ethical sales behaviors on customer satisfaction, trust and loyalty to the seller company. Results, based on a sample of 219 SMEs, revealed that both customeroriented selling and ethical selling behaviors positively and directly influence satisfaction and trust, and indirectly influence loyalty. In addition, ethical selling positively influences customer-oriented selling. Overall, this study highlights the key role of the salesforce in industrial settings and are likely to stimulate further attention both from theory and management on the study of the salesforce efficient management.
    Keywords: M31 ; ddc:330 ; customer-oriented selling ; ethical selling ; relational variables ; industrial smes
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 37
    Publication Date: 2018-12-19
    Description: In recent years researchers have shown a growing interest in vertical interorganisational relations, above all in the Supply Chain. The absence of previous reviews of the literature on this topic, which would allow us to establish the key issues in Supply Chain Management, led us to analyse the academic research published in the most important Spanish journals on Economics (11 journals) between 1996 and 2006. The 74 works selected are studied from four points of view: how their scientific nature has evolved, research groups and/or universities, the lines of research that they belong to, and the methodology employed in each case. Lastly, these findings are compared with similar works published internationally that propose research agendas. This will enable us to determine the current level of development in this field and to suggest future lines of research.
    Keywords: M31 ; ddc:330 ; vertical inter-organisational relations ; supply chain ; content analysis
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 38
    Publication Date: 2018-12-19
    Description: This paper examines the impact of the quality of the financial website in the generation of trust that users of the Internet developed into the canal. With this purpose, we discuss the hypothesis that establishes a relationship between both constructs and that it will allow to verify if the design, navigation structure and the information contained on the site favor in the user the appearance of the confidence online, understood this in terms of reliability and safety and privacy. For contrast we have formulated a causal model.
    Keywords: M31 ; ddc:330 ; website quality ; trust ; Internet ; financial institution ; structural equations
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 39
    Publication Date: 2018-12-19
    Description: The health service quality has been discussed in several organizations committed with the development of the programs and actions capable to attend the expectations of their patients. The aim of this work is to analyze the relationship among the variables quality, satisfaction, image, trust and loyalty (in the perspective of the recommendation and return) in the context of the emergency care in the Portugal Center Area. For such the Partial Least Squares technique was applied to a structural model. The results show that the image or reputation of the service of urgencies doesn't contribute in a significant way to increase the trust in it, nor for the recommendation to other people. Trust is reached, above all, through the perceived quality. Patients' satisfaction contributes to the recommendation of the service to the family and friends and to return in case it is necessary. The hospital top management is due of the importance of reducing the time of wait, improving the organization of the initial screen of the patients, and showing a real concern with the well-being of the patients to increase satisfaction and trust in the urgency service.
    Keywords: M31 ; ddc:330 ; quality ; satisfaction ; recommendation ; trust ; image
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 40
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    Washington, DC: Inter-American Development Bank (IDB)
    Publication Date: 2015-09-02
    Keywords: C14 ; D31 ; I38 ; H5 ; ddc:330
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 41
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2018-12-11
    Description: Las regiones argentinas presentan diferencias en su estructura poblacional y también en la forma en que retribuyen a los distintos factores. Este trabajo estudia cómo esas diferencias afectan la distribución del ingreso y la pobreza, aplicando técnicas de microdescomposición. La utilización de dichas técnicas permite cuantificar la contribución de cada uno de los determinantes de los ingresos, a tales diferencias. Los resultados de este trabajo sugieren una fuerte heterogeneidad entre las regiones, encontrándose las causas de las diferentes tasas de pobreza y desigualdad, principalmente en los retornos a la educación, la brecha salarial entre hombres y mujeres y a los distintos niveles de empleo.
    Keywords: C14 ; C15 ; C24 ; D31 ; I21 ; I32 ; J23 ; J31 ; ddc:330 ; Distribución ; pobreza ; descomposiciones ; educación ; ingresos ; desempleo ; Argentina.
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 42
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2018-12-11
    Description: El presente trabajo realiza una aplicación para Argentina de la nueva metodología del cálculo de la polarización del ingreso desarrollada por Duclos-Esteban-Ray (2003) entre 1998 y 2002. Se comprobó que a pesar de la desaceleración del crecimiento de la desigualdad, la polarización aumentó su tasa de ascenso año tras año. La población de bajos ingresos fue la que más contribuyó a la polarización. Asimismo, la polarización se incrementó en cada una de las regiones.
    Keywords: D31 ; D63 ; I32 ; ddc:330 ; polarización ; Argentina
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 43
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2018-12-11
    Description: La pobreza en Argentina ha experimentado un sostenido incremento no uniforme entre regiones geográficas a lo largo de la última década. Tanto las variaciones en el ingreso medio como en la desigualdad del mismo tuvieron participación en su evolución. En este trabajo se estudian ambos efectos haciendo uso de la metodología de descomposición propuesta por Mahmoudi (1998). Adicionalmente se busca conocer la cantidad de pobres en la sociedad, investigar el perfil de la pobreza e indagar los determinantes de la misma, destacando las diferencias regionales. Para ello se realiza un análisis de descomposición del índice de Severidad de la pobreza de Foster, Greer y Thorbeck y se estima la probabilidad que tiene un individuo de ser pobre utilizando modelos tipo Probit.
    Keywords: C15 ; C25 ; D31 ; I32 ; ddc:330 ; pobreza ; medición ; descomposiciones ; desigualdad del ingreso ; crecimiento ; regiones geográficas ; Argentina.
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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  • 44
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2018-12-11
    Description: La pobreza y la desigualdad de los ingresos laborales y familiares en Argentina han experimentado un sostenido incremento a lo largo de la última década. Como es sabido el ingreso laboral es el producto entre el salario y las horas trabajadas. Si bien importantes resultados han surgido al analizar los cambios producidos en los determinantes del salario, las horas trabajadas han recibido menor atención por parte de la literatura. Es por ello que este trabajo busca caracterizar el impacto en la desigualdad del ingreso y en la pobreza que surge de los cambios experimentados por los determinantes de las horas trabajadas haciendo uso de técnicas de descomposiciones microeconométricas. Adicionalmente se persigue profundizar los estudios previos de medición del efecto distributivo que surge de cambios en los determinantes de los salarios por medio de la metodología de Quantile Regression.
    Keywords: C14 ; C15 ; C24 ; D31 ; I31 ; J23 ; J31 ; ddc:330 ; pobreza ; desigualdad del ingreso ; descomposiciones ; horas trabajadas ; salario ; Quantile Regression ; Argentina.
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
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  • 45
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    La Plata: Universidad Nacional de La Plata, Centro de Estudios Distributivos, Laborales y Sociales (CEDLAS)
    Publication Date: 2018-12-11
    Description: El objetivo de este análisis es investigar en qué dirección puede moverse la desigualdad de la distribución del ingreso laboral horario ante cambios en la estructura de edades de la fuerza de trabajo de la República Argentina. Los resultados indican que los efectos distributivos de una mayor participación de trabajadores jóvenes en el total son contrapuestos. Por un lado, la desigualdad total puede caer dado que este grupo se caracteriza por una menor dispersión de ingresos. Por otro, la desigualdad puede aumentar dado que un incremento en el tamaño de una cohorte tiene efectos negativos en sus ingresos medios, ampliando así la dispersión de las remuneraciones entre diferentes grupos de edad. Sin embargo, dado que los ingresos de los individuos con mayor educación son más sensibles al tamaño de la cohorte, la desigualdad podría caer. En cuanto al efecto final de dichos cambios, lamentablemente en este trabajo no se puede dar una respuesta definitiva.
    Keywords: D31 ; J21 ; J23 ; J31 ; ddc:330 ; desigualdad ; ingreso laboral ; estructura de edades ; cohort size ; Argentina.
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: Spanish
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