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  • Articles  (992)
  • Emerald  (992)
  • Sociology  (569)
  • Political Science  (423)
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  • 1
    Electronic Resource
    Electronic Resource
    A further exploration into information systems development: the evolution of Multiview2 (1998)
    Bradford : Emerald
    Information, technology & people 11 (1998), S. 124-139 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Multiview was defined in 1985 and has been since refined to become an influential approach to information systems development. It has soft and hard aspects and, as a contingency approach, is not prescriptive but adapted to the particular situation in the organization and the application. Observations and reflections on Multiview in action over the last ten years together with more recent literature based on, for example, holism, emergence, multi-causality, ethical analysis and technology foresight, form the basis for a new definition of Multiview. Changes in the domain of information systems are also taken into account. Away from centralized technology, long lead times and hierarchical organizations, towards networks, new organizational forms, business processes, informational products and services, and the removal of time and space constraints on human activity. This paper underlines the need for IS researchers to learn about methodologies as they are used in practice (rather than as described in text books) and for methodologies to evolve in response to changes in the domain in which they are applied.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849810218319
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    Paper (German National Licenses)
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  • 2
    Electronic Resource
    Electronic Resource
    System development conflict during the use of an information systems prototyping method of action research: Implications for practice and research (2001)
    Bradford : Emerald
    Information, technology & people 14 (2001), S. 91-108 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: In one particular action research (AR) methodology, information systems prototyping (ISP), the goals are to involve the researcher in a facilitative and collaborative role with stakeholders in the development of an information system that satisfies their collective needs. But what happens when political and structural conflict and coercive action erupts? This article features an AR case, where the development of an electronic patient record in a heart clinic, resulted in a period of intense structural conflict, and the dismissal of an organizational member. Further analysis suggests that four factors can explain these unusual outcomes and their relationship with the use of an ISP method. These include: the specification of measures and perceptions of success within the AR method (goals); general problems with the AR methodology and/or its clear delineation (processes); problems in using a particular AR methodology in a specific time and place (contingency); and problems with the researcher's implementation of the AR processes (implementation). The study also highlights a number of areas for development of ISP.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840110384799
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    Paper (German National Licenses)
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  • 3
    Electronic Resource
    Electronic Resource
    Calling up culture: Information spaces and information flows as the virtual dynamics of inclusion and exclusion (2001)
    Bradford : Emerald
    Information, technology & people 14 (2001), S. 353-367 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Both critics and proponents of globalisation tend to assume that it is a uniform process leading to a flattening of the cultural terrain. In contrast, this paper, using examples from Africa, Indonesia, Malaysia, Japan and Canada, demonstrates a more complex interaction between traditional cultural practices and modern communication forms. The new information technologies enable universal access to authentic local voice. Archiving social and cultural practices has historically been the business of museums, universities, and indeed oral traditions of song and poetry. New information technologies provide for cultural continuities and reflexivities: they enable the routine archiving of social and cultural practice at a minimal cost through hypertext, Web pages and universal access. The "globalisation of culture", so often discussed, needs to be reframed with reference to this highly overlooked indigenous capability to archive own culture. This paper attempts to provide such a reframing.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840110411158
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  • 4
    Electronic Resource
    Electronic Resource
    Empowerment or enslavement?: A case of process-based organisational change in Hong Kong (2002)
    Bradford : Emerald
    Information, technology & people 15 (2002), S. 42-59 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Employee empowerment is commonly a fundamental part of the prescriptions offered to improve business performance. However, business process improvement and many other organisational development and change initiatives tend to encapsulate the values of the societies and organisations in which they were developed - and such values are not universal. The case of a business process re-engineering project in Hong Kong illustrates an attempt to empower team members that paradoxically resulted in their psychological enslavement. The roles of cultural differences and reward systems in producing unintended consequences are analysed while the implications of the case for both research and practice are considered.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840210421516
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    Paper (German National Licenses)
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  • 5
    Electronic Resource
    Electronic Resource
    Making nursing visible? Gender, technology and the care plan as script (2002)
    Bradford : Emerald
    Information, technology & people 15 (2002), S. 139-158 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: The objective of this paper is to persuade the reader of the potential benefits to be gained in applying to the study of information systems in Organisations concepts and theoretical tools developed elsewhere in the social sciences. A framework for analysis derived from a combination of feminist theory and social studies of technology (SST) is presented. The key analytical tools of the script and inscription, interpretative flexibility and actant, stabilisation and visibility are discussed. The paper attempts to demonstrate how these tools can be employed to go beyond the stereotypical images of gender and technology, by focusing on contradiction and resistance. An empirical study concerns an automated care planning system used and resisted by nurse users in a UK National Health Service hospital. The discussion is informed by a resultant table describing the outcome of the application of SST tools as well as points made concerning the issue of gender and technology.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840210430570
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  • 6
    Electronic Resource
    Electronic Resource
    IT project uncertainty, planning and success: An empirical investigation from Kuwait (2002)
    Bradford : Emerald
    Information, technology & people 15 (2002), S. 210-226 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: In this paper, I examine the mediating effect of project planning on the link between three project uncertainty variables (project size, project diversity, and technical complexity) and IT project success in a developing country. The proposed model is validated using a field survey of 42 IT project leaders from Kuwait. The overall findings give support to the proposed model and to the role of project planning as a mediator between project uncertainty and project success. However, the results challenge the traditional conception by past IT implementation research regarding the direct negative role of uncertainty in IT projects. This finding may be understood in light of the different manifestations that uncertainty may have for IT projects in developing countries. Implications of the findings and directions for future research are discussed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840210444755
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  • 7
    Electronic Resource
    Electronic Resource
    Situating culture in the global information sector (2002)
    Bradford : Emerald
    Information, technology & people 15 (2002), S. 306-320 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Presents a theoretical approach to understanding the local culture of firms in the multinational information sector. Called situating culture, this approach holds that cultural understanding is locally situated, behavioral and embedded in everyday, socially negotiated work practices. The application of this theory is provided through cases from the workplace cultures of US multinational IT firms operating in Ireland. These examples show how the local culture of a global IT firm represents the interaction of industry, corporate and national contexts. It results in locally situated work practices and distinct socially negotiated realities that ultimately impact behavior in these settings. The theoretical approach of situating culture contributes to a better understanding of contextualism in the cross-cultural IT environment. This understanding, in turn, has implications for future cross-cultural IS research as well as for cross-cultural IT practice.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840210453106
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  • 8
    Electronic Resource
    Electronic Resource
    ERP implementation: lessons from a case study (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 21-33 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Many organizations have moved from stand-alone business information systems applications to integrated enterprise-wide systems, enterprise resource planning (ERP). The implementation of ERP packages has created an opportunity to re-engineer business processes within and beyond the organizational scope. Most notably, SAP R/3 has been widely implemented to create value-oriented business processes that enable a high level of integration, improve communication within internal and external business networks, and enhance the decision-making process. Though many organizations have reported dramatic improvements from SAP R/3 implementation, others have experienced difficulties in getting the R/3 modules aligned with other business components and systems. This paper describes a case study of a failed implementation of SAP R/3 to re-engineer the business processes of a major manufacturer. Lessons in terms of factors that led to failure and their future implications are discussed in the light of the contrasting experiences of several best practice companies.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310463005
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  • 9
    Electronic Resource
    Electronic Resource
    Online service marketing and delivery: the case of Swedish museums (2003)
    Bradford : Emerald
    Information, technology & people 16 (2003), S. 132-156 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: This article addresses service marketing and service delivery over the Internet. Some service activities - information, education and entertainment - can be delivered as well as promoted over the Internet. An empirical study focusing on museums has been carried out. The purpose has been to describe the current use of the Internet by Swedish museums and propose some strategies with regard to its value as a service delivery tool. The 371 Swedish museums that have a homepage have been examined. Of these, 156 museums operate their own Web site. The study has consisted of a content analysis of the sites as well as a questionnaire study and two preliminary in-depth interviews. A cluster analysis was carried out, resulting in four groups being defined. It is found that the use of the Internet is still in its infancy. Three strategies for Internet service delivery are proposed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593840310478667
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    Paper (German National Licenses)
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  • 10
    Electronic Resource
    Electronic Resource
    Power, influence and intranet implementation: A safari of South African organizations (1999)
    Bradford : Emerald
    Information, technology & people 12 (1999), S. 333-358 
    Details
    ISSN: 0959-3845
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Sociology
    Notes: Intranets hold great promise as "organizational Internets" to allow information sharing and collaboration across departments, functions and different information systems within an organization. Yet not much is known about how to implement intranets. We adapt a taxonomy based on institutional theory and distinguish six broad diffusion drivers that might be considered to sustain the implementation process. An exploratory field study of four intranet implementations was conducted to analyze which drivers were used and the results that were yielded. We draw several conclusions. First, all six drivers were deployed in the analyzed cases. Second, the choice of drivers varied with the level of the intranet (corporate or unit), the implementation stage, and existing organizational practices and contingencies. Third, it seems that the critical drivers are knowledge building, subsidy and mobilization in the early stages of implementation. In the later stages knowledge deployment, subsidy and innovation directives were most commonly used.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09593849910301630
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