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  • Articles  (2,910)
  • Emerald  (1,518)
  • IOS Press  (1,392)
  • 2000-2004  (2,039)
  • 1980-1984  (871)
  • Computer Science  (1,754)
  • Energy, Environment Protection, Nuclear Power Engineering  (991)
  • Sociology  (260)
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  • Articles  (2,910)
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  • 1
    Electronic Resource
    Electronic Resource
    Home with ET - Elsik technology (2000)
    Bradford : Emerald
    Campus-wide information systems 17 (2000), S. 129-133 
    Details
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This article profiles the technology-rich environment at Elsik High School in the Alief Intermediate School District on the west side of Houston. The district's $16 million commitment to technology by 2001 is explored. The instructional benefits are featured by departments with a basic outline as to what students are doing in a strong instructional program that is technology-based. Implementation ideas by departments are demonstrated from the art department to the sciences and social studies. After departments are highlighted, the technology available to the administrators, teachers, and staff is showcased. Online technologies, video distribution, and video conferencing are discussed. All of the technological tools and implementation of these tools into and across the curriculum demonstrate Elsik High School's commitment to integrate technology into each and every classroom to better prepare students for the new millenium.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740010350873
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  • 2
    Electronic Resource
    Electronic Resource
    Diversified use of ICT in education (2000)
    Bradford : Emerald
    Campus-wide information systems 17 (2000), S. 161-166 
    Details
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Fachhochschule JOANNEUM (FH JOANNEUM), a university of applied science, founded the Centre for Multimedia and Learning (CML) in 1998, in order to provide support for lecturers in implementing computer-supported learning strategies within their classes. Now, after two years of work and different approaches applied, the CML has developed a strategy which promises a sustainable development for the highly diversified courses offered at the university. Within this article, evaluation results of three different approaches are described and the future strategy of a bottom-up approach is outlined. Based on the results, an in-house training program for the teaching staff has been developed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740010360520
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  • 3
    Electronic Resource
    Electronic Resource
    Selecting the neural network topology for student modelling of prediction of corporate bankruptcy (2001)
    Bradford : Emerald
    Campus-wide information systems 18 (2001), S. 13-22 
    Details
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Neural network topology selection refers to a systematic procedure for selecting between competing models. Naturally, it is regarded as a key aspect in optimisation and replicability of neural network performance. When constructing neural network topologies, it is necessary to determine from the outset the general taxonomy of the neural network architectures to be constructed. The taxonomy considered in this study is the general taxonomy of time-varying patterns which subsumes many existing architectures in the literature and points to several promising neural network architectures that have yet to be examined. The context of the problem is that choosing the right neural network topology for use in a particular domain such as corporate bankruptcy prediction with optimum generalisation performance is not, in any case, a trivial problem. The results of experiments presented in this paper would serve as a baseline against which to select between two competing architectures.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740110364390
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  • 4
    Electronic Resource
    Electronic Resource
    ActiveBook: a framework for optimizing Internet technologies in education (2001)
    Bradford : Emerald
    Campus-wide information systems 18 (2001), S. 28-42 
    Details
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper describes several problems with the current Internet technologies and the way they are currently utilized in education and proposes an innovative solution. First, the paper discusses an activity matrix that maps learning activities involved in business education along two dimensions: level of monitoring and level of interaction. The paper then proposes a unifying framework that utilizes emerging Internet technologies to support these learning activities. The framework goes beyond a simple piece of software at the client level to provide a complete solution with the student client, the instructor client and the server level software. Furthermore, the paper describes the architecture, features and specific technologies used in an actual education support system developed from the framework.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740110364417
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  • 5
    Electronic Resource
    Electronic Resource
    The Internet and services marketing - the case of Danish retail banking (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 7-18 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Examines various aspects of the motives, perceptions and expectations connected with the introduction of Internet banking in Danish retail banking. Responses from 60 key managers in the largest retail banks in Denmark show that they believe that Internet banking will become more important in the future, whereas all other distribution channels are predicted to become less important. Describes further the relationship between the perceptions of and expectations from Internet banking, the reasons for offering an Internet bank and the way it has been organized in the banks.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010312093
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  • 6
    Electronic Resource
    Electronic Resource
    Changes in the banking sector - the case of Internet banking in the UK (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 19-31 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Internet is gaining popularity as a delivery channel in the banking sector. At the same time, customer needs are changing. A total of 12 Internet banking operations in the UK are analysed under customer empowerment functions and Internet banking Web attributes. Internet banking renders location and time irrelevant, and empowers customers with greater control of their accounts. Banks achieve cost and efficiency gains in a large number of operational areas.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010312048
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  • 7
    Electronic Resource
    Electronic Resource
    Quantitive evaluation of Web site content and structure (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 31-44 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Describes an approach automatically to classify and evaluate publicly accessible World Wide Web sites. The suggested methodology is equally valuable for analyzing content and hypertext structures of commercial, educational and non-profit organizations. Outlines a research methodology for model building and validation and defines the most relevant attributes of such a process. A set of operational criteria for classifying Web sites is developed. The introduced software tool supports the automated gathering of these parameters, and thereby assures the necessary "critical mass" of empirical data. Based on the preprocessed information, a multi-methodological approach is chosen that comprises statistical clustering, textual analysis, supervised and non-supervised neural networks and manual classification for validation purposes.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010312138
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  • 8
    Electronic Resource
    Electronic Resource
    Perceptions of Web site design characteristics: a Malaysian/Australian comparison (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 44-55 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Compares the perceptions of Malaysians (representing eastern, Asian culture) and Australians (representing western, European culture) for four Web site design characteristics - atmospherics, news stories, signs and products and services - as part of the integrated Internet marketing model. Under controlled laboratory conditions, two groupings of 30 subjects evaluated eight Web sites - four in Malaysia and four in Australia - in the retail and services sectors. Hypothesises that the predominant culture is not generalised to another culture. Some tentative support for the research premise is found since where a group's perceptions for Web design characteristics and their effectiveness was significantly higher, it was for sites originating in that group's country. Furthermore, perceptions both support and contradict previous research suggesting that Australians prefer an environment of low context and high explicit communications while Asians operate in an environment of high context that stresses implicit communications.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010312084
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  • 9
    Electronic Resource
    Electronic Resource
    The influence of power on trading partner trust in electronic commerce (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 56-63 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Power has become an important contextual factor in electronic commerce adoption. Persuading trading partners can mean using persuasive power. Hence, the way power is used to influence trading partners will determine the extent to which trust is encouraged during the adoption and integration process. The purpose of this paper is to focus on the impact of power in EDI adoption. The findings of a case study within an automotive manufacturer indicate that negative (coercive) power left smaller suppliers in a situation of uncertainty, and even conflict, whereas positive (persuasive) power resulted in open communications between smaller suppliers and their buyers, thus building trading partner trust and long-term trading relationships.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/EUM0000000005316
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  • 10
    Electronic Resource
    Electronic Resource
    The influence of information technology access on agricultural research in Nigeria (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 63-71 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Examines the relationship between accessibility to information technology and research publications among users of agricultural libraries in Nigeria. A self-constructed questionnaire, which had a reliability coefficient of 0.90, was used to collect data. A total of 150 questionnaires were distributed and a response rate of 78.7 per cent was obtained. Data were analyzed using the Pearson product moment correlation coefficient and the student t-test. Results showed that there was no significant association between accessibility and research publications. The finding is discussed in the context of information technology benefits in developing countries generally. Suggestions are proffered on how to improve the benefits of IT access.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010312110
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  • 11
    Electronic Resource
    Electronic Resource
    Factors influencing the types of products and services purchased over the Internet (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 102-113 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Presents the findings of an empirical investigation of Internet shopping in Singapore. Specifically, Internet buying behaviour is compared between potential Internet buyers and non-Internet buyers. It was found that the classification of different types of products and services will significantly influence the consumer choice between a retail store and Internet shopping mall. The types of products and services that are suitable for selling through the Internet are also identified. Generally, products and services that have a low outlay, are frequently purchased, have intangible value proposition, and relatively high on differentiation are more likely to be purchased via the Internet. Based on the analysis and results obtained from the study, some recommendations are presented to retailers who are interested in selling their products via the Internet.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010322894
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  • 12
    Electronic Resource
    Electronic Resource
    From EDI to Internet commerce: the BHP Steel experience (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 72-83 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Discusses the issue of business-to-business e-commerce implementation and the factors affecting it, considering the appropriateness of the various theories which underpin research into systems implementation (primarily diffusion of innovation and traditional change management theory). Describes the results of a case study of BHP Steel, the largest steel producer and one of the largest companies in Australia, which is a leader in e-commerce implementation. The results suggest that, over time, the driving force for e-commerce changed significantly. From an initial push to improve current business processes by adopting EDI to achieve savings and improve efficiency, the company came to be driven by a desire for greater supplier involvement and customer service in later implementations. Discusses the ways in which BHP Steel's e-commerce innovations have changed and suggests that, in addition to considering the characteristics of the innovation process, other more contextual aspects of implementation (such as the social system in which the innovation evolves and the timing of the innovation's introduction) be considered in an inter-organizational context.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010312039
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  • 13
    Electronic Resource
    Electronic Resource
    The role of human Web assistants in e-commerce: an analysis and a usability study (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 114-125 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Electronic commerce has recently shown enormous potential to take over a significant share of the sales market. There is a need to provide services that can reach individual computer users with different information profiles and levels of expertise. In this article the concept of Web assistants, human assistants working in an electronic Web shop, is presented. This human-computer collaboration provides intelligent and adaptive services via an integrated communication media. A prototype of a Web assistant system has been implemented. While browsing through the system the user can call for human assistance should the need arise. Presents the results of a usability study performed on the prototype system. Recent commercial moves in the direction discussed in this article increase the importance of the usability study. The results are encouraging, especially when it comes to the attitude aspects of usability. The subjects were extremely enthusiastic about the concept of Web assistants and its implications. The human Web assistant who participated in the field trial highlighted the importance of user modelling. Although the system is mainly in the context of electronic commerce, it can be used in many other contexts. These include home automation, digital libraries, and technical support, to name a few.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010322902
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  • 14
    Electronic Resource
    Electronic Resource
    An empirical study of Internet usage and difficulties among medical practice management in the UK (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 170-181 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Considers the use of information technology in the UK National Health Service (NHS) as the government pledges to connect every doctor or general practitioner (GP) to the NHS's information superhighway by the year 2002. This paper uses a case study of a particular UK health authority as a vehicle to illustrate the complexity of the social and technical considerations surrounding this issue. At a grass roots level, the adoption and diffusion of information technology within general practices (surgeries or groups of GPs) is highly varied and there are huge contrasts in the levels of commitment to information management. Within the case study this is evident on an individual level, in that some GPs enthuse about technology, while others are positively "technophobic". On the general practice level, there are other elements to consider, especially in relation to the levels of financial support available. Non-fund holding general practices in socially deprived areas are far less willing to embrace information management and technology. One explanation suggested for this is based on priorities: when faced with the option of "cruising" the information superhighway, as opposed to treating seriously ill patients living in socially deprived areas, the former may simply be relegated as less important.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010322957
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  • 15
    Electronic Resource
    Electronic Resource
    Segment-based mass customization: an exploration of a new conceptual marketing framework (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 215-226 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: In this paper, it is argued that the concept of mass customization should not be treated as an alternative strategy to market segmentation. It should be seen as an integral part of market segmentation theory which offers the best way to satisfy individual consumer's unique needs and wants while yielding profits to companies. Though the overall objective of the concept of mass customization is to recognize individual differences among customers and modify the offerings accordingly, by using the logic of the segmentation theory, this paper argues that mass customization is also not simply equal to segmenting-to-one. If all the relevant variables that affect buyer behavior are taken into account, the result is an untenably large number of market segments (finally segment of one). However, practically, creating separate marketing programs for each individual in most circumstances will become extremely difficult, even not feasible, and less profitable. In response to this dilemma, this paper proposes a new concept of "Segment-based mass customization". The basic idea behind this concept is that, mass customization is the efforts of reaching a segment unit efficiently and profitably. The efficiency and profitability will be determined by whether the mass customization is based on an optimal segment size, which is subject to the market situation and company resources. Finally, this paper comes up with a series of propositions which are relevant to developing a good customization strategy.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010331975
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  • 16
    Electronic Resource
    Electronic Resource
    Internet-based security incidents and the potential for false alarms (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 238-245 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The paper explains the background to experimental work that was conducted with the aim of measuring aspects of the WWW (specifically the average lifetime of a web link and the impact of the "Millennium Bug"), but which inadvertently caused two perceived security breaches on remote systems. The paper explains the nature of these incidents and considers why, when over 700,000 IP addresses were randomly sampled in the experimental study, only two sites considered the activity to be an attempt to breach their security. It is concluded that, while the appropriate protection of Internet-based systems is undoubtedly of importance, the problems experienced during the experimental study suggest a lack of uniformity in what different organisations will class as a security breach.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010331984
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  • 17
    Electronic Resource
    Electronic Resource
    The evolution of software pricing: from box licenses to application service provider models (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 246-255 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Software is the intellectual capital output of the codified knowledge of a programming team. The development cost is high, but the variable cost of sale is substantially lower (negligible) than for hard goods. Unfortunately, there does not exist a valid or reliable measure to value software. The trend has been to align pricing to the activities that buyers realize value from. However, new architectures change the nature of where value is realized and how service becomes part of the equation. There does not exist a perfect generic pricing model. Vendors must understand the value they provide to their customers and create a price structure that aligns pricing with value realization, but more importantly facilitates their business objectives of the product (and service).
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010331993
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  • 18
    Electronic Resource
    Electronic Resource
    A qualitative study and model of the use of e-mail in organisations (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 271-283 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: A huge upsurge in the growth of e-mail is expected but there has been relatively little published advice on how to take a corporate view of electronic mail, despite demonstration of its operational benefits and of the consequences of its misuse in economic, human and lately in legal terms. This article contributes to formation of such advice. Employing a mix of questionnaire and interview methods, a set of disparate organisations was studied - a global financial services company, an upmarket hotel group, a well-established mobile-telecommunications company, and three universities. The results were used to devise a multi-dimensional "positioning" model, for practical use by managers to understand their organisations' present use of e-mail on four dimensions: information management, people influences, corporate culture, and knowledge management. Shows how an organisation can find/change its present position on the model.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010342531
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  • 19
    Electronic Resource
    Electronic Resource
    Metacognitive research and development framework (MRDF) for Internet instructional science software (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 329-346 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This project developed and implemented a prototype WWW-based instructional learning system modeled around a metacognitive research and development framework which mapped cognitive variables, to metacognitive learning strategies for those variables, to metadata for the instructional design of the media. The framework helped delineate learning strategies and related metacognitive attributes of young students acquiring knowledge in advanced science concepts in an Internet/browser-based environment. The framework also provided a basis for learner-specific Internet content personalization.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010342630
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  • 20
    Electronic Resource
    Electronic Resource
    Knowledge work and telework: an exploratory study (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 346-356 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Describes a case research study into how knowledge workers adopt telework as an alternative work arrangement. It reports how knowledge workers in two New Zealand organisations organise their workload to take advantage of the information and Internet technology available to them in their work and home environments. The findings of the study indicate that knowledge workers are inclined to use home-based teleworking as an adjunct to the work done during normal business hours. Their preference is still to work at the office for most of their work time. Discusses the implications of the findings for practice and research.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010342658
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  • 21
    Electronic Resource
    Electronic Resource
    The First World Congress on the Management of Electronic Commerce: review and commentary (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 365-374 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Summarizes some of the key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce, which took place in January, 2000, in Hamilton, Ontario, Canada, sponsored by McMaster University. The conference was attended by 243 delegates from more than 25 countries. Outlines two meta-management issues including: the importance of taking a strategic approach to Internet ventures as well as considering infrastructure design during implementation. Several of the papers presented fell into three broad functional categories including operations, human resources and marketing. Finally, a summary of internationalization and education implications is discussed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010349372
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  • 22
    Electronic Resource
    Electronic Resource
    Implications of the dynamics of the new networked economy for e-business start-ups: the case of Philips' Access Point (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 459-470 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Explores how the spread of connectivity and the introduction of new standards is driving the emergence of entirely new value constructs that deliver to multiple stakeholders. Examines the new economics of network growth and the associated "economics of increasing returns". Looks at the dynamic trajectory of this function from the perspective of new business development at the various stages of the trajectory, and derives management implications for each stage in terms of appropriate competitive and market strategies, organizational structure and management practices. Applies the resulting framework to discuss specific implications for the business start-up of Access Point, Philips' new multimedia, voice technology-based information and on-line services venture that has at its core a disruptive technology.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010349471
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  • 23
    Electronic Resource
    Electronic Resource
    A relationship-building model for the Web retail marketplace (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 374-384 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Electronic commerce has existed in the business-to-business marketplace since the 1970s, in forms such as electronic data interchange (EDI) and electronic funds transfer (EFT). With the emergence of the Internet, and the World Wide Web in particular, electronic commerce entered a new era which opened the door for an electronic business-to-consumer marketplace. Although the retail side of electronic commerce is still in its infancy, the Web medium offers great potential for building the customer-base, promoting sales, and improving after-sales service. Examines the concept of relationship marketing, which has caused a paradigm shift in business-to-business marketing during recent years. Extends the concepts of network marketing to the Web retail marketplace, and develops a market process model for Web retailing that outlines the stages of the relationship building process.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010349381
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  • 24
    Electronic Resource
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    Managing business-to-business relationships throughout the e-commerce procurement life cycle (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 385-395 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: E-commerce technologies provide effective and efficient ways in which corporate buyers can gather information rapidly about available P/S (products and services), evaluate and negotiate with suppliers, implement order fulfillment over communications links, and access post-sales services. From the supplier side, marketing, sales, and service information is also readily gathered from customers. Building and maintaining customer relationships is the key to success in e-commerce and, unless service is maintained, customer loss may result, more than offsetting any cost efficiencies due to introducing e-commerce technology. Since the core of e-commerce is information and communications, support for managing customer relationships is available to those who know how to use it. Discusses how technology can be used to encourage and facilitate customer-business relationships. Shows through a customer relationship life cycle model how the management of related procurement functions in customer companies can adjust to take advantage of these relationships.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010349390
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  • 25
    Electronic Resource
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    A buyer behaviour framework for the development and design of software agents in e-commerce (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 396-405 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Software agents are computer programs that run in the background and perform tasks autonomously as delegated by the user. Although there has been much research on this topic recently, usable software agents are at an early stage of development, and are only now starting to appear in real applications. Typical of these early stages, there has been a technology focus, rather than a product focus, in much of the development work to date. A fruitful application area for software agents is in the area of e-commerce, where potential buyers can easily be overwhelmed by the flood of information that is available, thus potentially making less than optimal purchasing decisions. This paper blends models from marketing and learnings from the field of decision support systems to build a framework for the design of software agents to support in e-commerce buying applications.
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    URL: http://dx.doi.org/10.1108/10662240010349408
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    Evaluating the role of intermediaries in the electronic value chain (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 406-417 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: E-commerce enables new kinds of business models to coordinate a value chain. Coordination of the value chain can be accomplished using direct communication or with the help of intermediaries such as brokers, dealers and auctions. The role of electronic intermediaries is becoming increasingly more important. The introduction of new business models in a value chain is a cumbersome process, due to the complexity of the value chain, unclear implications, different goals and interests of the stakeholders and unclear business models. Therefore, there is a need for a business engineering methodology that supports the design and development of new business models by helping the identification of these new business models and by providing insight into the implications of these business models. A business engineering methodology is presented that supports the identification and evaluation of various alternative value chain configurations. The goal of this methodology is to give stakeholders insight into their current, and possible alternative, situations by means of visualization, to evaluate the added value of business models using simulation and to gain experience with the new business models using gaming.
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    URL: http://dx.doi.org/10.1108/10662240010349417
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    Meta-management of virtual organizations: toward information technology support (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 451-459 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Electronic commerce enables organizations to form virtual organizations. Shifting between different linkages of the partners for satisfying a need is the major characteristic of the virtual organization, and meta-management beyond the individual organizational level must be applied in order to optimize the benefit for the entire organizational network. This paper proposes a meta-management support system to support the meta-management in virtual organizations. Object-oriented organization modeling and virtual value chain analysis are used to implement the proposed meta-management support system.
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    URL: http://dx.doi.org/10.1108/10662240010349462
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    Strategic management of electronic commerce: an adaptation of the balanced scorecard (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 439-450 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The balanced scorecard is a formal management technique that is built on the premise that measurement is a prerequisite to strategic management. A broad range of business goals can be incorporated in the scorecard and realistic performance targets can be aligned with business strategies. Electronic commerce is rapidly becoming concerned with the many different ways organisations do business and is therefore an area of strategic concern to organisations. A case study of the implementation of the balanced scorecard in a public utility will be analysed to suggest how the basic concepts and philosophy of the balanced scorecard can be retained in its adaptation to the strategic management of electronic commerce.
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    URL: http://dx.doi.org/10.1108/10662240010349453
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    Enabling integrated decision making for electronic commerce by modelling an enterprise's sharable knowledge (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 418-425 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: A key benefit of advances in information technology has been the increased ability to make decisions that integrate different perspectives. Enterprise resource planning software integrates information from traditionally disparate parts of the same organization. Search engines and Internet services allow a user to integrate information from sources all over the world. So what kind of integrated decisions can the e-commerce supplier or customer make? From a technological perspective, the answer to this question depends on the following: how a given organization presents its information to others, and how it finds the right information from others. A useful tool for e-commerce suppliers and customers to make integrated decisions is an enterprise model, a computational model of the knowledge about an enterprise - its products, processes, organizational structures, resources, goals, and constraints. Sharable knowledge, once organized and represented in an enterprise model, can then be integrated by the modelled enterprise's e-commerce partners. Presents background on enterprise modelling followed by the key managerial and technological challenges in extending traditional models of the enterprise for e-commerce. Finally, discusses research to address some of these challenges.
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    URL: http://dx.doi.org/10.1108/10662240010349435
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    MOOsburg: multi-user domain support for a community network (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 65-73 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: MOOsburg is a community-oriented multi-user domain. It was created to enrich the Blacksburg Electronic Village by providing real-time, situated, interaction, and a place-based information model for community information. We are experimenting with an implementation fundamentally different from classic multi-user domains object-oriented (MOOs), supporting distributed system development and management, and a direct manipulation approach to navigation. To guide the development of MOOsburg, we are focusing on a set of community-oriented applications, including a virtual science fair.
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    URL: http://dx.doi.org/10.1108/10662240110365733
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    The World Wide Web: a vehicle to develop interactive learning and teaching applications (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 74-83 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The paper is about how to use the World Wide Web (Web) for education. After a brief review of this area, the main issues regarding the use of Web for education are discussed. Based on this discussion, a design, a preliminary implementation of a prototype, the experience gained from this work and future work are described and a few conclusions drawn. Experience from the trial of the system shows that the Web is a cost-effective technology to facilitate the development of educational applications across the Internet.
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    URL: http://dx.doi.org/10.1108/10662240110365742
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    An exploration of flow during Internet use (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 103-113 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Several authors have suggested that the concept of flow is useful for understanding consumer behaviour in computer-mediated environments. Previous Internet flow research has used self-completion questionnaires. This research uses focus groups to facilitate the identification and discussion of respondents' Internet experience. Explores respondents' awareness and experience of flow. Finds that half of the respondents recognised Internet flow experience and that Internet flow seems to prolong Internet and Web site usage. Identifies several factors that promote or inhibit Internet flow. These factors may help practitioners design Web sites that stimulate flow and encourage users to stay on the site.
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    URL: http://dx.doi.org/10.1108/10662240110695070
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    Demographic and motivation variables associated with Internet usage activities (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 125-137 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Examines demographic variables (gender, age, educational level) and motivation variables (perceived ease of use, perceived enjoyment, perceived usefulness) associated with Internet usage activities (defined in terms of messaging, browsing, downloading and purchasing). A total of 1,370 usable responses were obtained using a Web page survey. Results showed that males are more likely to engage in downloading and purchasing activities while females are more likely to engage in messaging activities. Younger users engage in messaging and downloading activities to a greater extent than older users. Perceived usefulness is associated with the four activities, while perceived ease of use and perceived enjoyment are associated with messaging, browsing and downloading activities.
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    URL: http://dx.doi.org/10.1108/10662240110695089
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    Web-based teaching materials: a user's profile (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 138-149 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Technological advances have spurred the development of Web-based teaching. Today, a substantial body of research addresses the effectiveness of this new teaching medium. Results have been mixed, showing mostly no significant improvement over traditional methods. Examines a fundamental, yet often forgotten, element in designing Web-based teaching materials: the user. Aims to draw a profile of the heaviest users of a course Web site and uncover the reasons why non-users decide not to access supplemental materials on the Web. The results indicate that male students access the Web site more often than females. Higher GPA was also related to heavier use. The most important result seems to be the relationship between learning style and use, with assimilators paying more frequent visits to the Web site.
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    URL: http://dx.doi.org/10.1108/10662240110695106
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    Commercial Web site links (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 114-124 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Every hyperlink pointing at a Web site is a potential source of new visitors, especially one near the top of a results page from a popular search engine. The order of the links in a search results page is often decided upon by an algorithm that takes into account the number and quality of links to all matching pages. The number of standard links targeted at a site is therefore doubly important, yet little research has touched on the actual interlinkage between business Web sites, which numerically dominate the Web. Discusses business use of the Web and related search engine design issues as well as research on general and academic links before reporting on a survey of the links published by a relatively random collection of business Web sites. The results indicate that around 66 percent of Web sites do carry external links, most of which are targeted at a specific purpose, but that about 17 percent publish general links, with implications for those designing and marketing Web sites.
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    URL: http://dx.doi.org/10.1108/10662240110388224
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    Using the Domain Specific Innovativeness Scale to identify innovative Internet consumers (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 149-158 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: A total of 117 student consumers participated in a longitudinal survey of their purchasing behavior for three product categories: snack foods, CDs, and skin care. The Domain Specific Innovativeness Scale was included in the survey to measure how innovative participants were with regard to buying online. It was hypothesized that an innovative predisposition toward online buying would be associated positively with more hours of Internet use, greater Internet purchasing, higher likelihood of future Internet purchase, and use of the Internet to download music. The data analyses confirmed all these hypotheses. Few respondent demographics, however, were related to any of these variables. These results demonstrate that the Domain Specific Innovativeness Scale is a reliable and valid measure of this potentially important construct; and that Internet innovativeness functions as predicted by theories of consumer innovative behavior, thereby increasing the generalizability of these theories and yielding potentially important information for e-commerce managers.
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    URL: http://dx.doi.org/10.1108/10662240110695098
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    Creating a digital marketspace presence: lessons in extranet implementation (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 167-184 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Aims to establish a basic conceptual framework for understanding extranet implementation guidelines. Provides a specific case using VF Playwear, Inc.'s HealthTexbtob.com, a business-to-business extranet for linking VF with its customers. Owing to the heavy pressure to create a Web presence in the digital marketspace, some firms have found it beneficial to work with e-business solution providers that can assist them through the critical points of the development life cycle. VF Playwear, Inc. manufactures children's clothing and is part of the VF Corporation umbrella that supplies such well-known clothing brands as Wrangler, Lee, Rustler, Vanity Fair, and Vassarette, among others. Lessons learned by VF Playwear, Inc., in close collaboration with MERANT E-Solutions (enterprise solutions) and Egility I-Solutions (infrastructure solutions), are featured in this case study.
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    URL: http://dx.doi.org/10.1108/10662240110388206
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    A trustworthy Internet auction model with verifiable fairness (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 159-166 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Describes a novel Internet auction model achieving verifiable fairness, a requirement aimed at enhancing the trust of bidders in auctioneers. Distrust in remote auctioneers prevents bidders from participating in Internet auctioning. According to proposed survey reports, this study presents four characteristics that render the Internet untrustworthy for bidders. These intrinsic properties suggest that auction sites not only follow auction policies, but provide customers with evidence validating that the policies are applied fairly. Evidence of verifiable fairness provides bidders with a basis for confidence in Internet auctions. Cryptographic techniques are also applied herein to establish a novel auction model with evidence to manifest and verify every step of the auctioneer. Analysis results demonstrate that the proposed model satisfies various requirements regarding fairness and privacy. Moreover, in the proposed model, the losing bids remain sealed.
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    URL: http://dx.doi.org/10.1108/10662240110388215
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    Facilitating virtual team relationships via Internet and conventional communication channels (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 190-202 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The development of personal relationships between team members is recognised as an important factor in enhancing effective working relationships among members of both co-located and virtual teams. However, little has been written on how to build these online relationships among virtual team members. This paper reports part of a qualitative research study on how facilitators of virtual teams build and maintain online relationships. In particular, the paper examines how virtual team facilitators use Internet-based and conventional electronic communication channels to build relationships with their virtual team members. The findings suggest that some electronic communication channels are more effective than others in building online relationships. The paper concludes by suggesting that facilitators need to strategically use the channels available to them to effectively build online relationships.
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    URL: http://dx.doi.org/10.1108/10662240110396450
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    Remodelling marketing communications in an Internet environment (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 203-212 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Argues that the Internet demands a significant review of approaches to marketing communications at both the strategic and tactical levels. At the strategic level in e-business applications the way in which marketing communication is integrated with business operations makes it difficult to continue to view marketing communications as a distinct and bounded area of activity. The level of integration of marketing communications and their role in e-commerce depends on the stage of development of e-commerce. At the tactical level, channel, message and audience characteristics have implications for attracting attention, cultivating awareness, and assessing the impact of communications and promotional activities. An Appendix offers an extensive list of questions for research and innovation.
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    URL: http://dx.doi.org/10.1108/10662240110397017
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    Why e-business must evolve beyond market orientation: applying human interaction models to computer-mediated corporate communications (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 213-225 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Seeks to inform the design of corporate communications for e-business. A critique of market orientation suggests that in the new paradigm of dynamically configured network organisations, a multiplicity of partners requires that the orientation must be broadened to allow dialogue to permeate and coordinate the network. It discusses the increasing importance of corporate interaction as companies virtualise. Underlying enablers of effective corporate dialogue are examined by comparing sociological and psychological theories of human interaction and relationship formation with organisational interaction theories of corporate relationship formation. The paper continues by examining human-computer interaction and concludes by synthesising the literature to create a prototype construct to inform Web site design.
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    URL: http://dx.doi.org/10.1108/10662240110396937
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    A new Web assessment index: Spanish universities analysis (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 226-234 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Despite the rapid growth of the World Wide Web in the last several years few studies have appeared in the literature assessing Web sites' efficacy. This paper provides an original Web Assessment Index, focused on four categories: accessibility, speed, navigability and content. The scoring mechanism is explained and the index is applied to assess the Web sites of all Spanish universities. Finally, conclusions and implications derived from this study are presented.
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    URL: http://dx.doi.org/10.1108/10662240110396469
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    The first Internet course: implications of increased prior participant experience (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 235-245 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Examines changes in experience and confidence among students taking their first Internet course at university between 1994 and 2000 in a country with high Internet use. Time series show that the number of participants who had used the Internet before commencing university has increased so it is now rare to encounter a student with no prior experience. While almost all new students are experienced and confident users of e-mail and the WWW, not all have used search engines, and exposure to new and advanced tools is limited. Very few have built a Web page. The first Internet course at universities in countries with high Internet penetration should develop students' understanding of the Internet as it is used in everyday life by developing knowledge of the Internet's history and development, advanced skills in Internet use, and the knowledge required to evaluate the potential of new Internet technologies and applications.
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    URL: http://dx.doi.org/10.1108/10662240110396829
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    Online business education in the twenty-first century: an analysis of potential target markets (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 246-260 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The future of online business education seems quite bright. Three-fifths of the 1,700 US institutions of higher learning that are engaged in distance education - 55 percent of which offer credit-bearing business courses - already use some form of Internet-based technology. Nonetheless, there have been no large-scale studies of potential online business students in terms of their traits and desires. In this article, the background of distance education is presented. Then, the results of a major survey, involving NPD's Online Research Panel, are discussed. In all, 2,651 adults participated in the survey, 1,945 of whom indicated some interest in online business education. Eight propositions are tested, relating to demographics, courses versus programs, reasons for enrolling or not enrolling, desired features, customer service expectations, tuition, prestige and value, and institutional attributes.
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    Inter-organizational trust in EDI adoption: the case of Ford Motor Company and PBR Limited in Australia (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 261-269 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Inter-organizational-systems such as EDI have been the main form of business to business e-commerce application in the automotive industry for the last two decades. However, previous studies in EDI adoption mostly examined environmental, organizational and technological factors. This study examines behavioral dimensions of trading partner trust in EDI adoption via a qualitative interpretative case study conducted between an automotive manufacturer and their first tier supplier. While trading partner trust was observed to be an implicit factor embedded in pre-arranged contractual agreements, the findings of this study suggests that trading partner trust is important for cooperative long term trading relationships and contributes to increased awareness on the importance of trading partner trust in EDI adoption.
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    URL: http://dx.doi.org/10.1108/10662240110396441
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    The influence of information ecology on e-commerce initiatives (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 286-295 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper explores the influence of an organization's information ecology, or internal information environment, on a firm's electronic commerce initiatives and plans. To investigate this problem area, results are reported from a recent case study investigation on the adoption and use of a specific e-commerce initiative - namely a corporate portal - by 20 participants at a large Canadian company. Data collection involved semi-structured interviews and field observations, while analysis comprised a variant form of grounded theory. Factors of the information ecology influencing portal utilization are identified. From these, implications are drawn to e-commerce solutions in general. Specific recommendations include the need to create a democratic steering committee to oversee the development of e-commerce solutions, gain support of upper management, and market and train organizational workers on the functionality and strategic importance of a company's e-commerce initiatives and plans.
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    URL: http://dx.doi.org/10.1108/10662240110402740
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    E-commerce new venture performance: how funding impacts culture (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 277-285 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: New venture "startups" are financed via three standard methods: self-funding, "friends and family" or possibly "angel" investors; seed capital from venture capitalists; and large corporations' venture funds. Each of these financial structures has its own set of risk and reward trade-offs. Corporate venture funding has been seen as the least risky funding method, but also the least likely to be available for the entrepreneur. Each of these funding methods is likely to engender a different kind of corporate culture that could impact the e-commerce venture's long-term development. The self- or privately-funded company must continuously scramble for scarce funds and may not be able to develop internally the necessary culture of knowledge creation. Companies supported primarily by venture capitalists may develop a culture that over-focuses on quick return of capital to investors. Alternatively, the slow decision-making processes of large corporations are often antithetical to Internet time.
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    URL: http://dx.doi.org/10.1108/10662240110402731
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    A model for Web-based information systems in e-retailing (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 310-321 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Successful Web-based information systems (WIS) are critical for electronic retailers to attract and retain consumers and deliver business functions and strategy. However, the design and development of a WIS may include many business, technology and user challenges. Understanding and fulfilling the critical requirements of these challenges will determine the success of a WIS commercial application. In this paper, we present an abstract model for WIS design in e-retailing. Unlike previous WIS research, this model offers an integrated and overall view, where four interconnected layers are investigated: business determinants; WIS; business interface; and users/customers. Through our discussion of this model, we provide researchers with a better understanding of WIS issues requiring further investigation, and provide practitioners with a foundation to understand WIS requirements and features for success.
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    URL: http://dx.doi.org/10.1108/10662240110402768
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    The impact of Internet trading on the UK antiquarian and second-hand bookselling industry (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 296-309 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper investigates the impact of the Internet upon the UK second-hand and antiquarian book trade. Questionnaires were sent to all 681 UK members of the industry's largest and most prominent association (PBFA) and 355 responses were received. To ensure depth as well as breadth of knowledge, in-depth interviews were also conducted with ten companies. The results showed that, overall, e-commerce presents an opportunity rather than a threat to this traditional retailing sector. Pre-existing database management and distribution skills made the industry well suited to Internet trading. The number of companies trading on-line was five times greater than the UK industry average and the booksellers were highly satisfied with the results. Not only did 90 per cent of survey respondents with Web sites consider that their aims in setting them up had been met in whole or in part, but 20 per cent of respondents derived more than 30 per cent of their sales from Internet trading. Moreover, 68 per cent of on-line respondents stated that in their opinion their Web sites had resulted in overall business profits increasing. Predicted threats posed by the Internet such as reduced prices and margins, causing offence to existing customers and distribution system difficulties presented risks but could not outweigh the benefits of Internet trading.
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    URL: http://dx.doi.org/10.1108/10662240110402759
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    A pan-European survey leading to the development of WITS (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 333-340 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Interviews, questionnaires and focus groups were conducted to determine the training needs of small- and medium-sized enterprises (SMEs) in relation to the Internet, e-commerce and electronic data interchange (EDI) in the UK, Poland, Slovak Republic, Germany and Portugal. The main findings indicated that there is a lack of skills and knowledge regarding use and implementation of these information and communication technologies (ICTs), and managers require training in both the business and technical issues associated with these ICTs. As a result of these studies, a Web-based intelligent training system (WITS) has been developed. The aim of the system is to provide awareness in how to implement the Internet, e-commerce and EDI into business processes. The WITS system aims to address the needs of SMEs by providing computer-assisted instruction on the main elements identified for e-commerce success. This paper describes the rationale for the structure of the WITS system, the means by which the content was classified into modules in the training system, the level of information provided, and the type of interface guidelines used to improve usability of the system.
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    URL: http://dx.doi.org/10.1108/10662240110402786
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    Trust and relationship building in electronic commerce (2001)
    Bingley : Emerald
    Internet research 11 (2001), S. 322-332 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: In e-commerce, trust becomes an essential prerequisite for customer relationship building. Drawn from established theoretical work on trust and relationship marketing, a model is proposed aiming to help in highlighting the differences between traditional and e-commerce and to facilitate thinking as to how trust can be built in virtual environments. Conceptualized in the context of an electronic servicescape, the model helps to demonstrate how agent and virtual reality technologies can facilitate the expressiveness required for the formation of trust through iterative interaction with promises being made, enabled and fulfilled.
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    URL: http://dx.doi.org/10.1108/10662240110402777
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    A conjoint analysis of voice over IP attributes (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 7-15 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The ability to transmit and process voice over Internet protocol (VoIP) networks has important implications for technology managers. Many companies today are rushing to bring different VoIP products to market with a wide variety of features. Managers will need to understand the tradeoffs associated with VoIP as compared to the Public Switched Telephone Network (PSTN). This paper measures the preference structures between IP telephony and PSTN services using conjoint analysis. The purpose is to suggest those VoIP technology attributes that best meet users' needs.
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    URL: http://dx.doi.org/10.1108/10662240210415781
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    A peer-to-peer distributed selection algorithm for the Internet (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 16-30 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Heretofore, it has been extremely expensive to install and use distributed databases. With the advent of Java, JDBC and other Internet technologies, it has become easy and inexpensive to connect multiple databases and form distributed databases, even where the various host computers run on different platforms. These types of databases can be used in many peer-to-peer applications which are now receiving much attention from researchers. Although it is easy to form a distributed database via Internet/intranet, effective sharing of information continues to be problematic. We need to pay more attention to the enabling algorithms, as dedicated links between computers are usually not available in peer-to-peer systems. The lack of dedicated links can cause poor performance, especially if the databases are connected via Internet. Discusses the problems of distributed database operation with reference to an example. Presents two statistical selection algorithms which are designed to select the jth smallest key from a very large file distributed over many computers. The objective of these algorithms is to minimise the number of communication messages necessary to the selection operation. One algorithm is for the intranet with broadcast/multicast facilities while the other is for Internet without broadcast/multicast facilities.
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    URL: http://dx.doi.org/10.1108/10662240210415790
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    Internet usage and competitive advantage: the impact of the Internet on an old economy industry in Spain (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 391-401 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Since the beginnings of the computing era it has been suggested that firm performance could be enhanced by the use of information technology which would help firms to score better on such indicators as productivity, profitability and market share. TCP/IP or the Internet are examples of the technology that is now available to help firms pursue their strategic aims. So far, however, their effects remain uncertain. In this paper we attempt to provide some evidence regarding the impact of the Internet on competitive advantage in a non "dot.com" industry in Spain. We also offer some ideas that may help to explain the role of the Internet as a competitive tool in modern firms.
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    URL: http://dx.doi.org/10.1108/10662240210447146
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    A content analysis of multinationals' Web communication strategies: cross-cultural research framework and pre-testing (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 380-390 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Despite the growing trend toward the interactive medium, there would appear to be a lack of comprehensive research methodology for evaluating the degree of standardisation in multinational corporations' (MNCs') online communication strategies across differing cultures. The objective of this exploratory study is to construct a research framework for cross-cultural comparison of corporate Web pages, applying traditional advertising content study techniques. A series of pre-tests were conducted to examine three explanatory variables, i.e. information content, cultural values and creative strategies on Japanese MNCs' product-based home pages in Japan, Spain and the USA. The results revealed that Japanese firms tended to localise their online communication strategies in their target markets. In closing, future research directions are discussed and content analysis research designs are summarised.
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    URL: http://dx.doi.org/10.1108/10662240210447137
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    Do multinationals standardise or localise? The cross-cultural dimensionality of product-based Web sites (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 81-94 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Despite the growing use of the Internet as an effective marketing channel, there is a lack of comprehensive research regarding multinational corporations' (MNCs') Web sites for multiple cultures. In this paper, Japanese MNCs' product-based Web sites were content-analysed, comparing the Web sites created by the same firms in domestic and external markets. In total, 150 product-based Web sites were chosen from the Japanese, Spanish and US market samples. Three explanatory variables (information content, cultural values and creative strategies) were examined on the basis of cultural dimensions and contexts. The results revealed that Japanese MNCs are likely to localise their Web sites to meet the target market culture through tailoring content and creative strategies, but also that online product presentations do not reflect target-market values. In closing, implications and future research directions are discussed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410516336
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    Personal values' influence on e-shopping attitude and behaviour (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 127-138 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: A value-attitude-behaviour model was applied to investigate the roles of personal values in e-shopping consumer behaviour. Structural equation modelling identified that personal values (self-direction values, enjoyment values and self-achievement values) were significantly related to positive attitudes toward e-shopping. Individual attitudes toward e-shopping were a direct predicator of e-shopping behaviour and mediated the relationship between personal values and behaviour. This hierarchical relationship among personal values, attitudes and behaviour may be exploited by e-tailers to position e-shops and provide a persuasive means for e-shoppers to satisfy their needs.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410530844
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    Toward a diffusion model for Internet systems (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 155-166 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The world of business is being profoundly transformed by the Internet and electronic commerce. The rapid advancement of Internet technology and its applications holds promise for the expansion of business opportunities in the global digital economy. Internet systems support a world-wide broadcasting capability, a mechanism for information dissemination and a medium for electronic commerce between organizations and customers across countries. Describes research that leads to the derivation of a diffusion model of Internet systems, comprising four key dimensions: external market factors, external technical factors, internal organization factors, and internal systems factors. The intention is for this model to provide a theoretical base for further research on electronic commerce and Internet technology diffusion.
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    URL: http://dx.doi.org/10.1108/10662240410530862
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    Pricing QoS over transport networks (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 167-174 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: In recent years, a number of alternatives for service differentiation and QoS provision have been proposed and standardized in communication networks. In the case of back-bone networks the DiffServ architecture has prevailed, due to its scalability and deployment feasibility. The provisioning of differentiated services has raised the requirements for interdependent controlled resource allocation and service pricing, with particular needs for pricing mechanisms that preserve the potential and flexibility of the DiffServ framework. At the same time, such mechanisms should reflect resource usage, allocate resources efficiently, reimburse costs or maximize service provision profits and lead customers to requesting services that will maximize their revenue. Presents the key issues involved in the area of pricing DiffServ-based services and the research work carried out in this field, while at the same time outlining the basic principles that such a pricing infrastructure should obey with respect to the particularities that apply to the case of DiffServ services provision.
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    URL: http://dx.doi.org/10.1108/10662240410530871
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    Developing an integrated Web engine for online Internetworking education: a case study (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 175-192 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: An integrated Web engine (IWE) has been developed by the Internetworking program at Dalhousie University, Halifax, Canada to deliver remote learning experience to geographically remote Master's students. The University intends to increase its student base through online education, retaining the same quality of interactions as the onsite program. To this end, the IWE accommodates three technology-enabled learning environments that correlate with the three pedagogical approaches and types of onsite interaction. Discusses the e-learning metrics, pedagogical and technical considerations that influence the design and implementation of the IWE environment. The IWE uses de facto networking standards, commercial and broadband Internet connectivity to ensure real-time secure interaction with equipment and deliver lectures respectively. A four-tier role architecture, consisting of faculty, local, remote facilitators, and students, has been determined to be appropriate and adapted to maintain academic integrity and offer the same quality of interaction as the onsite program.
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    URL: http://dx.doi.org/10.1108/10662240410530880
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    Influencing the online consumer's behavior: the Web experience (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 111-126 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Addresses one of the fundamental issues of e-marketing: how to attract and win over the consumer in the highly competitive Internet marketplace. Analyses the factors affecting the online consumer's behavior and examines how e-marketers can influence the outcome of the virtual interaction and buying process by focusing their marketing efforts on elements shaping the customer's virtual experience, the Web experience. Identifying the Web experience components and understanding their role as inputs in the online customer's decision-making process are the first step in developing and delivering an attractive online presence likely to have the maximum impact on Internet users. Click-and-mortar firms delivering superior Web experience influence their physical clients' perceptions and attitudes, driving additional traffic to traditional sales outlets. Provides a contribution to the theoretical debate around the factors influencing the online consumer's behavior and outlines some noticeable similarities and differences between the traditional and virtual consumers.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410530835
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    Multi-criteria decision making for e-marketplace selection (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 139-154 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Internet offers companies many opportunities to implement new business models, called e(electronic)-business in short, and to reinforce their competitiveness in the market. It is currently suggested that business-to-business commerce, which is one of the dominant segments in e-business, is going to develop around e-marketplaces. However, the new millennium has witnessed the rise and fall of many "dot.com" firms and now both the companies and the investors are extremely cautious about the performance and effectiveness of the e-marketplaces. To get more benefit from this digital marketplace, suggests the use of fuzzy logic based on multi-criteria evaluation as a superior means of improving the efficiency of the decision making for the e-marketplace selection under uncertain conditions. This evaluation approach, in which both fuzzy analytic hierarchy process and fuzzy Delphi methodologies are employed, enables one to deal with the uncertainty and vagueness from subjective perception and the experiences of humans in a group decision process and ensures a more convincing and effective decision making. Also shows the application of the approach on a real life case.
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    URL: http://dx.doi.org/10.1108/10662240410530853
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    The use of a decomposed theory of planned behavior to study Internet banking in Taiwan (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 213-223 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: With the liberalization and internalization of financial markets, in terms of the entrance of the World Trade Organization, banks in Taiwan face pressures in service quality and administrative efficiency. Predicting customers' intention to adopt Internet banking is an important issue. Attempts to understand how an individual's belief, embracing attitude, subjective norm and perceived behavioral control, can influence intention. Two versions of the model of the theory of planned behavior (TPB) - pure and decomposed - are examined and compared to the theory of reasoned action (TRA). Data are collected from approximately 425 respondents and structural equation modeling is used to analyze the responses. Results generally support TRA and TPB and provide a good fit to the data.
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    URL: http://dx.doi.org/10.1108/10662240410542643
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    At the crossroads of marketing communications and the Internet: experiences of UK advertisers (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 236-244 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The crossroads between new media (predominantly the Internet) and marketing communications is a topic of growing interest and importance. Several themes are addressed in this paper including the involvement of the advertising agency, the role and features of Web sites, the measurement of effectiveness, Internet advertising and e-commerce and the management of new media marketing communications. The author presents empirical evidence from a comprehensive study amongst UK marketers on contemporary practice, and proffers advice on best practice.
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    URL: http://dx.doi.org/10.1108/10662240410542661
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    Consumer acceptance of online banking: an extension of the technology acceptance model (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 224-235 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Advances in electronic banking technology have created novel ways of handling daily banking affairs, especially via the online banking channel. The acceptance of online banking services has been rapid in many parts of the world, and in the leading e-banking countries the number of e-banking contracts has exceeded 50 percent. Investigates online banking acceptance in the light of the traditional technology acceptance model (TAM), which is leveraged into the online environment. On the basis of a focus group interview with banking professionals, TAM literature and e-banking studies, we develop a model indicating online-banking acceptance among private banking customers in Finland. The model was tested with a survey sample (n=268). The findings of the study indicate that perceived usefulness and information on online banking on the Web site were the main factors influencing online-banking acceptance.
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    URL: http://dx.doi.org/10.1108/10662240410542652
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    Determinants of online information search: a critical review and assessment (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 245-253 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Developments in electronic technology are changing the way business is normally done. This paper investigates how Internet technology reshapes consumer behavior, specifically in online information search. While information search has been a major research stream in the consumer behavior literature, online search for product/service information is a relatively new area. This paper proposes a conceptual framework for studying the determinants of online information search. Since information search online is a precursor to online purchase, an in-depth understanding of how consumers gather information online is critical to Internet business success.
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    URL: http://dx.doi.org/10.1108/10662240410542670
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    Project-based knowledge maps: combining project mining and XML-enabled topic maps (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 254-266 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Many enterprises implement various business projects on the Internet in the global knowledge economy. The task of managing distributed and heterogeneous project knowledge is very important in increasing the knowledge assets of enterprises. Accordingly, this work presents a project-based knowledge map system to properly organize project knowledge into topic maps, from which users can obtain in-depth concepts to facilitate further project development. A two-phase data mining approach involving the ISO/ISEC 13250 topic maps and Extensible Markup Language (XML) is used to establish the proposed system, which can determine knowledge patterns from previous projects and transform these patterns into a navigable knowledge map. The map can help users to locate required information and also offers subject-related information easily and rapidly over the Internet.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410542689
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    The theory of planned behavior and Internet purchasing (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 198-212 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Several opinion polls have found that many consumers resist making purchases via the Internet because of their concerns about the privacy of the personal information they provide to Internet merchants. Using the theory of planned behavior as its basis, this study investigated the relationships among beliefs about Internet privacy and trustworthiness, along with beliefs about perceived behavioral control and the expectations of important others, and online purchasing behavior. Data were collected from 193 college students. Analysis of the data indicates that beliefs about trustworthiness positively affect attitudes toward buying online, which in turn positively affect purchasing behavior. Beliefs about self-efficacy regarding purchasing positively affect perceived behavioral control, which in turn affects online purchasing behavior. In short, respondents who believed in the trustworthiness of the Internet and in their own abilities to buy online were more likely to make Internet purchases than were those without such beliefs.
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    URL: http://dx.doi.org/10.1108/10662240410542634
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    E-volution of a supply chain: cases and best practices (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 274-283 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Supply chain management (SCM) is an integrating philosophy to manage the total flow of materials, information and finance from supplier to ultimate customer. The goal of SCM is to meet the needs of the final consumer by supplying the right product at the right place, time and price. Companies use SCM as a way to meet the competitive challenges of today's business environment. The focus of SCM has shifted from engineering efficient functional processes to the co-ordination of activities in a supply chain network. The aim of this paper is to examine the stages in the evolution of the supply chain to an electronic supply chain. To illustrate and support the types of evolutionary progress involved, best practices and case studies are provided and analysed.
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    URL: http://dx.doi.org/10.1108/10662240410555298
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    A practical evaluation of Web analytics (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 284-293 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: E-commerce has resulted in organisations investing significant resources in online strategies to extend business processes on to the World Wide Web. Traditional methods of measuring Web usage fall short of the richness of data required for the effective evaluation of such strategies. Web analytics are an approach that may meet organisational demand for effective evaluation of online strategies. A case study of Web analytics usage in a large multinational airline company demonstrates an application of the theory to a practical context with a company that invests significant resources in their Web strategies. The attitudes of company individuals toward the evaluation of Web strategy and the value of the approach are shown through a survey of key employees. This work demonstrates the potential value of Web analytics and also highlights problems in promoting an awareness of Web analytics and how it can be applied to corporate goals.
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    URL: http://dx.doi.org/10.1108/10662240410555306
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    Explaining perceived performance of the World Wide Web: uncertainty and the task-technology fit model (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 294-310 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The performance of the World Wide Web is evaluated as an information resource in a specific information domain. The theoretical framework underpinning this approach recognises the contribution of information-seeking behaviour from the discipline of information science and models of information systems success from the discipline of information systems in explaining World Wide Web usage as an information resource. A model integrating the construct of uncertainty and the task-technology fit model is presented. A questionnaire-based empirical study is used to test this integrated approach. Our results confirm that richer models representing the broad context of World Wide Web usage are required to evaluate usage of the World Wide Web as an information resource. Usage for travel tasks, uncertainty reduction, the Web as an information resource, and mediation all have a significant impact on users' perception of performance, explaining 46 per cent of the variance.
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    URL: http://dx.doi.org/10.1108/10662240410555315
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    Internet research: privacy, ethics and alienation: an open source approach (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 323-332 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper examines some of the ethical problems involved in undertaking Internet research and draws on historical accounts as well as contemporary studies to offer an analysis of the issues raised. It argues that privacy is a misleading and confusing concept to apply to the Internet, and that the concept of non-alienation is more resourceful in addressing the many ethical issues surrounding Internet research. Using this as a basis, the paper then investigates the Free/Libre and Open Source research model and argues for the principles of "open source ethics" in researching the online world, which includes a participatory and democratic research method.
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    URL: http://dx.doi.org/10.1108/10662240410555333
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    Franchising and the Internet: an exploratory study of franchisor Web sites (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 311-322 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper explores the impact that electronic commerce is beginning to have on franchising, with the objective of discovering how franchisors are utilising their Web sites. Results are presented from a survey of franchisor Web sites illustrating what content and features are being made available online. The analysis of franchise Web sites indicates that most franchisors use them for marketing purposes and to provide information. However, a significant number provide a fully developed electronic commerce site accepting both online orders and payments. The results of the study should help to significantly inform debate on this subject and serve as a starting-point for further research into the impact of electronic commerce, and more generally Internet technologies, on the franchising growth strategy.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410555324
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    Efficient resource discovery in grids and P2P networks (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 339-346 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Presents a new model for resource discovery in grids and peer-to-peer networks designed to utilise efficiently small numbers of messages for query processing and building of the network. Outlines and evaluates the model through a theoretical comparison with other resource discovery systems and a mathematical analysis of the number of messages utilised in contrast with Chord, a distributed hash table. Shows that through careful setting of parameter values the model is able to provide responses to queries and node addition in fewer messages than Chord. The model is shown to have significant benefits over other peer-to-peer networks reviewed. Uses a case study to show the applicability of the model as a methodology for building resource discovery systems in peer-to-peer networks using different underlying structures. Shows a promising new method of creating a resource discovery system by building a timeline structure on demand, which will be of interest to both researchers and system implementers in the fields of grid computing, peer-to-peer networks and distributed resource discovery in general.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566926
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    Mechanisms for controlling access in the global grid environment (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 347-352 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Grid is widely seen as the next generation Internet. Aims to share dynamic collections of individuals, institutions and resources by providing consistent, easy and inexpensive access to high-end computational capabilities. Studies Grid security and specifically users' access control. It has been proved that the viability of these heterogeneous environments is highly dependent on their security design. Solutions trying to address all aspects of security were proposed by most existing Grid projects and collaborations; however the results were not always satisfactory. Reviews some of the most widely-accepted security solutions, and collects the most efficient. Emphasizes access control procedures and the solutions addressing authentication and authorization issues. Identifies the most successful security schemes implemented and illustrates their effectiveness. Collects these mechanisms to form the backbone of a security mechanism, addressing authentication and authorization Grid-specific problems. The proposed schemes can constitute the backbone of an effective Grid security architecture.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566935
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    Non-business use of the WWW in three Western Australian organisations (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 353-359 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper is an outline of findings from a research project investigating the non-business use of the World Wide Web in organisations. The study uncovered high non-business usage in the selected organisations. Pornography and other traditionally identified risks were found to be largely non-issues. MP3 and other streaming media and potential copyright infringement were found to be problematic. All organisations had end-users displaying behaviours indicating significant, deliberate misuse that often used a variety of covert techniques to hide their actions.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566944
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  • 77
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    PIDS: a privacy intrusion detection system (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 360-365 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: It is well-known that the primary threat against misuse of private data about individuals is present within the organisation; proposes a system that uses intrusion detection system (IDS) technologies to help safeguard such private information. Current IDSs attempt to detect intrusions on a low level whereas the proposed privacy IDS (PIDS) attempts to detect intrusions on a higher level. Contains information about information privacy and privacy-enhancing technologies, the role that a current IDS could play in a privacy system, and a framework for a privacy IDS. The system works by identifying anomalous behaviour and reacts by throttling access to the data and/or issuing reports. It is assumed that the private information is stored in a central networked repository. Uses the proposed PIDS on the border between this repository and the rest of the organisation to identify attempts to misuse such information. A practical prototype of the system needs to be implemented in order to determine and test the practical feasibility of the system. Provides a source of information and guidelines on how to implement a privacy IDS based on existing IDSs.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566953
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  • 78
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    Web services: measuring practitioner attitude (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 366-371 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Distributed computing architecture has been around for a while, but not all of its benefits could be leveraged due to issues such as inter-operability, industry standards and cost efficiency that could provide agility and transparency to the business process integration. Web services offer a cross platform solution that provides a wrapper around any business object and exposes it over the Internet as service. Web services typically work outside of private networks, offering developers a non-proprietary route to their solutions. The growth of this technology is imminent; however, there are various factors that could impact its adoption rate. This paper provides an in-depth analysis of various factors that could affect adoption rate of this new technology by the industry. Various advantages, pitfalls and future implications of this technology are considered with reference to a practitioner survey conducted to establish the main concerns effecting adoption rate of Web services.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566962
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  • 79
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    Using the Web Graph to influence application behaviour (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 372-378 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Web's link structure (termed the Web Graph) is a richly connected set of Web pages. Current applications use this graph for indexing and information retrieval purposes. In contrast the relationship between Web Graph and application is reversed by letting the structure of the Web Graph influence the behaviour of an application. Presents a novel Web crawling agent, AlienBot, the output of which is orthogonally coupled to the enemy generation strategy of a computer game. The Web Graph guides AlienBot, causing it to generate a stochastic process. Shows the effectiveness of such unorthodox coupling to both the playability of the game and the heuristics of the Web crawler. In addition, presents the results of the sample of Web pages collected by the crawling process. In particular, shows: how AlienBot was able to identify the power law inherent in the link structure of the Web; that 61.74 per cent of Web pages use some form of scripting technology; that the size of the Web can be estimated at just over 5.2 billion pages; and that less than 7 per cent of Web pages fully comply with some variant of (X)HTML.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566971
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  • 80
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    Multi-dimensional-personalisation for location and interest-based recommendation (2004)
    Bingley : Emerald
    Internet research 14 (2004), S. 379-385 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: During the dot com era the word "personalisation" was a hot buzzword. With the fall of the dot com companies the topic has lost momentum. As the killer application for UMTS has yet to be identified, the concept of multi-dimensional-personalisation (MDP) could be a candidate. Using this approach, a recommendation of online content, as well as offline events, can be offered to the user based on their known interests and current location. Instead of having to request this information, the new service concept would proactively provide the information and services - with the consequence that the right information or service could therefore be offered at the right place, at the right time. Following an overview of the literature, the paper proposes a new approach for MDP, and shows how it extends the existing implementations.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240410566980
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  • 81
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    Bringing the Internet and multimedia revolution to the classroom (2000)
    Bradford : Emerald
    Campus-wide information systems 17 (2000), S. 16-22 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Besieged by the distance learning revolution, many senior university and college administrators are asking: how can traditional classroom teaching be modified in order to keep pace with the rapidly evolving high-tech marketplace for higher education? The Faculty of Social Science at the Hebrew University of Jerusalem in Israel launched a three-year pilot project to use multimedia and distance learning tools to improve classroom teaching. There are initial signs of success for this unique project that knits together powerful new multimedia infrastructure, WWW course sites, and electronic "smart classrooms." This article proposes nine political guidelines for university administrators who seek to advance similar pilots but who also fear that faculty members will oppose such revolutionary projects.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740010317023
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  • 82
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    Delivering distance education through technology: a pioneer's experience (2000)
    Bradford : Emerald
    Campus-wide information systems 17 (2000), S. 49-55 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Recent developments in technology have provided educators with an extremely wide variety of electronic tools to assist them in achieving one of their primary objectives - the transmission of knowledge to others. One of the most important uses of these technologies in higher education has been their employment for the delivery of distance education. This article describes the types of technology available for the delivery of distance education (computer-assisted education systems, audio/video-mediated education systems, and computer-mediated education systems), and has documented the effectiveness of these tools. It also discusses the successful experience of the school that pioneered the use of technology to deliver distance in the discipline of social work.
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    URL: http://dx.doi.org/10.1108/10650740010317005
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  • 83
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    Computer technology in the College of Agriculture classroom at Louisiana State University (2000)
    Bradford : Emerald
    Campus-wide information systems 17 (2000), S. 81-85 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Reports on a study conducted in 1998 at the Louisiana State University College of Agriculture on using technology in the classroom environment. Results indicate that students are generally computer literate with 80 per cent either owning or planning to purchase a personal computer in the next year. Eighty-five per cent prefer computer-supported teaching that includes the Internet and multimedia classroom technologies. Sixty-five per cent of students believe that computer-based technology in the classroom is very important regarding future competitiveness in the job market. Finally, significant gaps were found between student proficiency and desire to learn more about many technologies including databases, presentation graphics, video presentations and Web page design.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740010341422
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  • 84
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    NaLER: a natural language method for interpreting entity-relationship models (2000)
    Bradford : Emerald
    Campus-wide information systems 17 (2000), S. 85-93 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Entity-relationship (E-R) models continue to be the most common means of documenting the data requirements of information systems. Whether used as the basis for relational database design or to record organisational conceptual data structures, it is essential that the information content (the semantics) of such models is clearly understood by both the builders and the users of such models. In particular, novice data modellers, or users, and their teachers need to understand how well a model represents a particular scenario description. Presents a practical method that has been developed for use by data modelling students. This method, termed NaLER (Natural Language for E-R), provides student data modellers with a more organised way of assessing the information content of models that they or others have produced. It can also be used as a means of comparing those models with the information contained within the original description of the Universe of Discourse (UoD). It is suggested that the method could be of practical benefit not only to students but also to anyone with a need to ascertain the semantic content of a data model.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740010326627
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  • 85
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    Adaptive Web site for distance learning (2000)
    Bradford : Emerald
    Campus-wide information systems 17 (2000), S. 120-128 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: University distance learning is benefiting from the intensive use of Internet resources. The variety of information and services offered, together with different kinds of students, are impeding efficient use of this medium. In order to alleviate these problems and other associated ones, a Web site is being developed to facilitate personalised access to these resources. This site is based on three essential elements: new teaching materials to make the most of the medium, alternative teaching organisation adapted to the requirements of the different protagonists (students, lecturers and tutors) and an interactive system, WebDL, which facilitates personalised and adaptive access to information and communication requirements to each and every user at each and every moment. To date, the resources and material for three computer studies courses are being developed at Universidad Nacional de Educación a Distancia (UNED), whose delivery depends on the Artificial Intelligence Department.
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    URL: http://dx.doi.org/10.1108/10650740010350693
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  • 86
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    Technology: a tool for the learning environment (2001)
    Bradford : Emerald
    Campus-wide information systems 18 (2001), S. 73-78 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Shows a course model for distance education and the profile of targeted learners for a course in classical mythology. In addition, it demonstrates how electronic delivery was developed to fit two paradigms: a successful course and the learners most likely to have success. Also analyzes the types of interaction necessary for a successful learning environment within the electronic delivery system. The goal of the article is to show the validity of the technological tool chosen for this distance learning situation and to suggest that a quality learning experience is possible within this environment.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740110386143
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  • 87
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    Data-mining algorithms in Oracle9i and Microsoft SQL Server (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 132-138 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: In today's competitive marketplace, it is crucial that companies manage their most valuable assets - customers and customers' information that is achieved via using data mining applications that sift through massive amounts of data and find hidden information - that help better understand customers and anticipate their behaviour. This paper aims at discussing data mining methods in Oracle, widely used for large corporate business, and Microsoft data mining applications, commonly used within SMEs. It discusses Oracle9i and Microsoft Data Mining algorithms which provides a powerful, scalable infrastructure for building applications that automate the extraction of business intelligence and its integration into other applications. It addresses the capabilities and limitations of data mining tools within Oracle9i and Microsoft, highlighting how the intelligent tools are beneficial for different scales and sectors of business and industry.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410544036
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  • 88
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    Implementing the LASO model: development of a pilot online course at the Faculty of Engineering and Technology, University of Botswana (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 125-131 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper reports on the process of developing a blended online engineering course at the Faculty of Engineering and Technology of the University of Botswana. It presents the actual development process in terms of its management, the University's preferred pedagogical approach to student-centred learning and the consequent technological choices and deployment. In that regard, the paper will demonstrate the development of the Electrical principles course (EEB211) focusing attention on what was done, how and what result was achieved. This paper will be a useful reference for all those staff expected to develop their online courses alongside their normal face-to-face lectures.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410544027
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  • 89
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    Teaching with technology: value-added innovation or necessity? (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 144-150 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Central Queensland University (CQU) has used paper based distance education materials, such as course profiles, study guides and resource materials since 1971. The purpose of this exploratory study was to review three different approaches to online delivery and assessment currently being used in the Faculty of Business and Law, CQU, and to analyse the rates of take-up and involvement, and students' reactions generally, to the use of non-traditional forms of delivery and assessment. This study highlights that the key to success in this environment is accepting the constant demand to provide manageable and cost-effective courses whilst at the same time ensuring that the needs of a large and diverse group of students are met. In this context, the use of technology in education although considered a necessity can also be a value-adding tool.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410555016
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    Neo-liberal higher education policy and its effects on the development of online courses (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 151-156 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper discusses the managerialist approach to developing and implementing systems for flexible delivery of educational systems in the Australian university sector. Rapid advances in communication technologies have enabled the education sector to provide greater flexibility and diversity in the traditional areas of mixed delivery and distance education. Notes that educational policy is being shaped by neo-liberal ideology, leading to systems of flexible delivery in which a concern with economic worth and efficiency can override the purpose of such systems. Asserts that, in order to develop effective online flexible learning systems, universities need to plan for, and invest heavily in, adequate programs to train academic staff in all aspects of the delivery of courses in the online flexible learning systems and to provide incentives to academics to become e-moderators and managers of online flexible learning systems.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410555025
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  • 91
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    ASPEN - a Web-based application for managing student server accounts (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 157-162 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The growth of the Internet has greatly increased the demand for server-side programming courses at colleges and universities. Students enrolled in such courses must be provided with server-based accounts that support the technologies that they are learning. The process of creating, managing and removing large numbers of student server accounts is time consuming, error-prone, and can create security risks. This paper describes a Web-based file manager and editor program named ASPEN (Active Server Pages Editor.Net) that greatly simplifies server account management issues and provides a convenient Web interface for students to edit and execute their server-side programs. This paper also describes implementation issues related to security, reliability, account creation, and maintenance.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410555034
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    An evaluative methodology for virtual communities using web analytics (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 179-184 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The evaluation of virtual community usage and user behaviour has its roots in social science approaches such as interview, document analysis and survey. Little evaluation is carried out using traffic or protocol analysis. Business approaches to evaluating customer/business web site usage are more advanced, in particular using advanced web analytics to develop greater understanding of their customers' use of their sites. The application of such techniques to virtual communities is discussed and experimentation of such techniques on a specific virtual community project demonstrates the potential for such techniques in the evaluation of social and culture web usage.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410567518
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    Standardizing the MIS course: benefits and pitfalls (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 163-169 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Although many universities require courses in management information systems for their business majors, little information exists as to what objectives should be included in the course, and the course topics vary greatly across institutions. Differences in course objectives even exist within schools if multiple sections of the course are taught by different faculty. Typically, a significant portion of the class is devoted to database concepts. In many cases, the course requirements include developing a database for a small business. This database project can consume faculty time and resources, especially if student teams choose their own projects and no guidelines exist for faculty reference. In this paper, guidelines for developing a standardized database project that challenges students while freeing up faculty resources are presented. Experiences in dealing with these projects in both face-to-face and online classes at one university are detailed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410555043
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  • 94
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    Knowledge broker network based on communication between humans (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 185-190 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper proposes a new paradigm to overcome many problems in the area of information technology involving communication between humans. The paradigm will be exemplified using the example of knowledge transfer within a company. The solution is not interaction between a user and a highly intelligent system, but communication between people, supported by intelligent systems. The paper's concept of the "knowledge broker" will clarify what the authors mean by man-man communication. The basic idea of the knowledge broker is that of a hybrid man-machine system that enables knowledge transfer within companies not only theoretically, but also in practice.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410567527
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  • 95
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    Atlantis University:a new pedagogical approach beyond e-learning (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 191-195 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Atlantis University is an ambitious international project in the area of learning and is currently being developed by a group of universities and companies. It combines three different types of learning and teaching to form a single package offered to Students and people in the workplace alike: face-to-face learning, e-learning and project-based learning. The paper gives an overview of the advantages and disadvantages of the different learning methodologies, and describes the new Atlantis approach. The first practical solutions Atlantis University has developed, namely the Virtual Classroom, ELAT learning environment and Project Service Center, are likewise briefly introduced.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410567536
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    The future of mobile technology and mobile wireless computing (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 201-204 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: It is often stated that mobile wireless computing is going to be the next big technology revolution that will grip the world in the same way mobile telephones did in the 1990s. However, while the technology is rapidly improving, the rate of uptake has been lower than expected. This paper describes some of the reasons for this, and discusses some of the proposed solutions.
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    URL: http://dx.doi.org/10.1108/10650740410567554
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    Text appeal: the psychology of SMS texting and its implications for the design of mobile phone interfaces (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 196-200 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Argues that understanding the psychological drivers behind SMS uptake among key user groups could open the door to a range of user-centred applications capable of transforming handset usability - and hence operator revenues - for this inexpensive form of text messaging. Combines the findings of our own web-based survey of SMS users with psychological evidence and research on related text-based conversational systems to draw out lessons for a user-based approach to the design of mobile phone handset displays that capitalise on the social affordances of SMS texting.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410567545
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    Translating scalable video streams from wide-area to access networks (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 205-210 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Transmitting video over user datagram protocol (UDP) has been considered advantageous because it allows for discarding of packets in favor of retransmissions, and sender-controlled timing. Using UDP has been criticized because it allows video streams to consume more than their fair share of bandwidth, which is typically associated with the back-off behavior of transmission control protocol (TCP). TCP-friendly algorithms are meant as a middle path. However, UDP delivery to end systems may still be prevented by firewalls or for other reasons, and TCP must be used. This in turn suffers from bandwidth fluctuations. Investigates an architecture that separates the transfer of a video stream over long distances. Considers a proxy server to translate the traffic and two straightforward approaches for the translation of a layered video stream transmission from the TCP-friendly transport protocol to TCP. Does not expect that one of these two approaches is by itself suited for the task, but investigating them will provide insights into their basic functions and help in discovering appropriate modifications. For the investigation, an experimental approach was used where network behavior and content are emulated.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10650740410567563
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    An audio stream redirector for the Ethernet Speaker (2004)
    Bradford : Emerald
    Campus-wide information systems 21 (2004), S. 211-216 
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    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The authors have developed the "Ethernet Speaker" (ES), a network-enabled single board computer embedded into a conventional audio speaker. Audio streams are transmitted in the local area network using multicast packets, and the ES can select any one of them and play it back. A key requirement for the ES is that it must be capable of playing any type of audio stream, independent of the streaming protocol, or the encoding used. The authors achieved this by providing a streaming audio server built using the kernel-based audio stream redirector (ASR) in the OpenBSD kernel. The ASR accepts input from any of the existing audio file players, or streaming audio clients. Since all audio applications have to be able to use the system audio driver, this system can accommodate any protocol or file format, provided that there exists some compatible player running under OpenBSD. This paper discusses the design and implementation of the server as an ASR, the streaming protocol developed for this application, and the implementation of the client.
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    URL: http://dx.doi.org/10.1108/10650740410567572
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    Using the Internet for B2B activities: a review and future directions for research (2000)
    Bingley : Emerald
    Internet research 10 (2000), S. 126-140 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Illustrates some of the challenges that electronic commerce practitioners and researchers face. A theoretical framework for Web users' behaviour is developed. Research themes or questions concerning relationships between cross-national differences, demographics, perceived threats and Web use; assessment of on-line information for different categories of product; influence of people's technology resistance on attitudes toward, and behaviours regarding, online shopping; and how these factors affect people's attempt to externalize costs (e.g. transaction costs) are outlined. The article analyses different decisional contexts for Web shopping, comparing commodity products to products that require engineering support; while the hype is generally on the first, customized and specialty products may be more attractive from a business perspective. Internet commerce of technical products, in the context of corporate purchasing, has been largely ignored. After reviewing the existing literature, the article concludes by presenting future research challenges and practical implications for organizations willing to take advantage of the opportunities the Web offers.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240010322911
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