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  • American Geophysical Union  (4,618)
  • Macmillan Magazines Ltd.  (3,220)
  • Emerald  (2,873)
  • 1995-1999  (10,711)
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  • 1998  (10,711)
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  • 1
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 16-21 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The World Wide Web is the most significant advance in mass dissemination of information since the invention of the printing press. Because electronic information is largely display independent, it is accessible to persons with disabilities who have the use of a computer with adaptive technology. Unfortunately, some Web design erects new, needless barriers to the use of this medium. This article outlines some of the problems, describes international activities aimed to transcend these problems and also suggests some simple, immediate solutions.
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  • 2
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 27-28 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Reports that the use of new technology in English composition courses is making it easier to teach and to learn how to write, according to instructors and students at the University of Oregon. A new computerized writing classroom and extensive training of instructors in use of the classroom, plus electronic mail and the Internet, are having positive results. About 35 instructors and 750 students benefited from use of the new instructional methods and technology in 1996, according to Ann Alskaya, director of the university's new Center for the Teaching of Writing. Eventually, the changes will affect all 4,000 freshman students who take English Composition at the UO. Later, the center will train faculty members outside the English department who want to incorporate technology and writing into their courses.
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  • 3
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 29-33 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: It is important to understand the organizational structures and decision making processes in the university and their relationship to the CWIS. This article describes, reviews and summarizes March and Cohens' theories on the university as a structured anarchy. It also raises a list of questions that CWISs struggle with regularly which may be best answered by this theory. A second part of the article describes the companion theory of garbage can decision making proposed by March, Cohen and Olsen. Besides proposing the decision making model, March and Cohen even offer tactics to use in a structured anarchy that can enhance chances of success. Although CWIS problems seem dominated by management of technical questions, the authors feel that the ability to understand the organizational model of an institution and to manage the decision making process may be equally important to success as technical expertise is.
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  • 4
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 61-62 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Describes a Web-based service set up for authors and teachers at the library, Wake Forest University. It involves a Web site which facilitates copyright permission requests, thus encouraging the seeking of permission and freeing up library staff time which had previously been spent helping individual patrons through the process.
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  • 5
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 66-67 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Summarizes a teaching strategy developed by three University of Wisconsin-Green Bay faculty members which employs e-mail and the World Wide Web to bring interactivity to large-section, introductory lecture classes.
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  • 6
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 91-102 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper focuses on a multi-year effort to change the organizational culture of a very traditional IS unit into one that is "learning organization" and "client service" oriented. It describes the steps taken in the first two years within the context of John Kotter's "eight-stage process of creating major change". The paper sets forth the intent of each phase and the practical steps that have been taken to bring about the desired change. It approaches the process from the perspective of the CIO (the initiator of the process) with a practical appraisal of its success to date from the viewpoint of a long-time university staff member.
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  • 7
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 103-107 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Without reliable electronic records, colleges and universities will be unable to manage and defend themselves - they will lose their memories and be at significant risk. The authors explain the problems associated with the continuing reliability of electronic systems, and define the difference between an "information system" and a "record-keeping system". Collaborative partnerships among information technology staff, archivists, records managers, auditors, lawyers, and others at each campus, and also among professional organizations, are proposed to address these needs.
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  • 8
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 128-130 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Describes steps that can be taken by all members of the campus community to prevent software piracy. Details the application of copyright law for works of software, then goes on to advocate the development and implementation of a software policy and software audits.
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  • 9
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 122-127 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Regardless of how they are budgeted, information technology (IT) costs must be paid. Most schools offer some computing services at no cost to the individual or unit and some that are charged back to users and units. Typically, common good services are centrally funded, and services that differentially benefit specific individuals or units are charged for. How services are funded often reflects a school's philosophy about IT and about finances. Preferably, IT funding mechanisms deliberately help shape and influence an institution's IT and services philosophy, as opposed to an IT or service philosophy being unintentionally shaped by fiscal policies that follow no particular strategy. Levying fees to users on an individual or departmental basis may yield a different demand and expectation of IT services than when costs are borne by a central budget. Quantity and quality, degree of centralization, and administrative complexity of services are major variables in determining funding. Also at stake is the degree to which an institution wishes to endorse, suppress, control or expand IT services. These issues are specifically illustrated through a case study of the formulation of a new budget and cost accounting model to both finance an institution-wide network upgrade and to maintain that network.
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  • 10
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 131-136 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Administrators and funding agencies are legitimately asking whether our huge investment in information technology is improving higher education. Two surveys conducted at The College of Wooster gathered students' impressions of the impact of e-mail discussion groups and Web pages on their classes, and they show that overall students do see these technologies as beneficial. Other studies are also summarized. But what is the right question? Is it the technology that matters, or is the benefit in how it is used?
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  • 11
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 137-141 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Multi-campus/large scale distance learning initiatives increase the complexity of issues, and affect the impact of various quality factors that must be considered in the design and implementation of programs. The impact and interactions of distance education quality factors differs when designing large-scale versus smaller-scale distances learning programs. This article will look at the various quality considerations within a large-scale model, and will look at how decisions were made to ensure quality in the design of the California Virtual University (CVU).
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  • 12
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 158-163 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Describes work at the University of Tennessee, Knoxville, USA, in developing information across the curriculum. Similar to writing competency programs, this approach will require students to take a number of information-intensive courses and necessitate a close partnership between librarians and teaching faculty in establishing requirements, integrating information skills into the curriculum, and evaluating outcomes.
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  • 13
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 142-147 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The introduction of sophisticated information technology to higher education is now forcing faculty and administrators to reexamine the traditional allocations of ownership interests in course materials. This article has been prepared to alert educators and administrators in higher educational institutions to the issues surrounding ownership of electronic course materials. In particular, the article focuses on the allocation of copyright ownership in electronic course materials as between faculty and their sponsoring institutions. While copyright laws vary somewhat from country to country, basic ownership issues will be common to nearly all copyright regimes. Drawing on US copyright law as an example, the article briefly reviews relevant copyright basics, the work made for hire doctrine, and options for contractual allocations of copyright. The article concludes by laying out a series of criteria that should be considered in formulating an institution's intellectual property policy.
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  • 14
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 164-173 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The authors describe the preparation and execution of a statistics and a fine arts course, each of which was offered in parallel to an on-campus classroom group and an online Internet group. The authors address the pedagogical, administrative, and political issues that must be resolved before one can legitimately offer a course of study to an Internet audience that the instructor will never physically see. Pedagogical issues are paramount if the goal is to achieve best teaching practice. In addition, there are numerous administrative hurdles to resolve where admission officers, registrars, and governing boards are working from a traditional mindset where rules and guidelines are based on local geography and physical presence. Further, political issues quickly present themselves, including time issues, faculty-colleague and administrator perceptions of "legitimate teaching activity", and valuations of the course.
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  • 15
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 183-186 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: With the Web sweeping through every aspect of campus services, how do you quickly deliver complex services without reinventing the wheel each time? The ability to quickly create support processes allows development staff to be more productive, and provides better service to clients. The use of collaborative development methodologies have been shown to be effective in the delivery of high customer satisfaction, fast prototyping of new services, and rapid deployment of operational processes. Discusses the aspects and benefits of rapidly developing and implementing Web-based services with limited resources, and our success with tools that support collaborative development.
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  • 16
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    Bradford : Emerald
    Campus-wide information systems 15 (1998), S. 174-182 
    ISSN: 1065-0741
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper describes the experience of a globally distributed organization, as simulated across three MBA programs. The students, located in each of three countries, worked collaboratively in teams to create a common project, using technology as a means of communication. Observations were made of local team interaction, as well as the intergroup exchange that came about from merging the local teams into a larger global team. The project revealed some weaknesses in technology as a communication tool, as compared to face-to-face interaction. Nevertheless, the findings support traditional group theories - theories developed through observation of face-to-face groups. The existence of mutual accountability and evaluation, superordinate goals, and the tone of the initial group meeting were found to be key for successful task completion and group satisfaction. Building a team in a virtual setting was found to be more difficult than in a face-to-face environment, but not impossible. Team-building factors that might be implied in a local arrangement, had to be made explicit in the virtual setting, as opportunities did not exist for clarifying intentions outside of the meeting place. Additional experience in using the technology as a means of communication should reinforce this need for clarity, as managers become accustomed to fewer opportunities for communicating implications.
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  • 17
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    Bingley : Emerald
    Internet research 8 (1998), S. 142-148 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Intranet adopts the same information technology that the Internet utilizes for network processing with the exception of system boundaries. Moving corporate systems onto an intranet environment will increase the data traffic within corporate network. In order to smooth out data traffic in the network, adopting a high-quality management process to the intranet is needed. This article discusses the costs and benefits of adopting the intranet, tool availability and selection criteria, and some management issues for developing an intranet.
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  • 18
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    Bingley : Emerald
    Internet research 8 (1998), S. 136-141 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This study sought to determine if differences exist among various age groups regarding students' use of the Internet. Surveys were administered to 548 students from three regional universities in the southeastern USA. Survey responses were then analyzed to determine how many students regularly use the Internet, how many hours per week regular users spend on the Internet, and what computers they use. Information was also tabulated for use of e-mail, use of the Internet to obtain university information, and for the number of students who had home pages. Finally, survey responses were analyzed to determine which students: consider the Internet to be a fad; project their future use of the Internet to be less, the same, or more than now; and project they will use the Internet in their chosen careers.
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  • 19
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    Bingley : Emerald
    Internet research 8 (1998), S. 123-135 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Many organizations are developing e-mail mediated help services, although the implications of using e-mail for client service are not yet fully understood. A qualitative study of a successful service was developed incorporating content analysis of service logs and interviews with staff and users. Two models of ideal service exchanges emerge: concise question/response dyads and extended dialog. Staff tend to consider dialog typical, while users almost exclusively consider the minimum exchange normal. Service logs show most exchanges are simple question/answer pairs where users explicitly request instructions, explanations, brief informational answers, or direct intervention by staff. However, users sometimes underspecify their request or omit needed information while staff often respond incompletely to queries. This frequent omission of information places significant stresses on a dyadic exchange model. As users become more experienced in the using e-mail for requesting service, broader acceptance and use of a dialog model of help provision might occur.
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  • 20
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    Bingley : Emerald
    Internet research 8 (1998), S. 156-165 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Although there has been much publicity about the Internet, empirical research focusing on it is still relatively sparse. Most research on the Internet has been carried out in Europe or USA rather than Asia. This study examines the differential effects of occupation on Internet usage in an Asian country, namely, Singapore. Data were collected on Internet users via a questionnaire placed on the World Wide Web. From three main occupational groups (students, non-IT personnel and IT personnel) 1,299 usable responses were obtained. Differential effects of occupation in terms of Internet usage patterns, tasks preferences and factors affecting an enjoyable Internet experience were examined.
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  • 21
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    Bingley : Emerald
    Internet research 8 (1998), S. 166-173 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The World Wide Web (WWW) or the Web has been recognized as a powerful new information exchange channel in recent years. Today, an ever-increasing number of businesses have set up Web sites to publicize their products and services. However, careful planning and preparation is needed to achieve the intended purpose of this new information exchange channel. This paper proposes a comprehensive framework for effective commercial Web application development based on prior research in hypermedia and human-computer interfaces. The framework regards Web application development as a special type of software development project. At the onset of the project, its social acceptability is investigated. Next, economic, technical, operational, and organizational viability are examined. For Web page design, both the functionality and usability of Web pages are thoroughly considered. The use of the framework should result in more effective commercial Web application development.
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  • 22
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    Bingley : Emerald
    Internet research 8 (1998), S. 174-184 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This article examines instructional frameworks for university-level education in Internet content design. Examined are academic constructs, philosophies and strategies from two disciplines traditionally associated with content - herein defined as instructional science and informational studies. These approaches are then extended into a curricula paradigm for academic studies in Internet content design. The intent of the article is to begin dialog on the development of university-level curricula and degree programs in Internet studies.
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  • 23
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    Bingley : Emerald
    Internet research 8 (1998), S. 202-218 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Internet, since its commercialisation, has expanded with tremendous rapidity. This development has been still further assisted by the creation of the World Wide Web, which has caught the imagination of users around the world. As the marketing and provision of goods and services over the Web continues to grow, the missing factor appears to be a well-accepted and well-trusted method of paying for these products and services. This paper discusses the problem of internet payment systems (IPS) and reports the results of a research project which attempts to identify and classify effectiveness criteria for IPS. The project was undertaken by means of a Delphi survey of experts in IPS usage and classified types of IPS providers, as well as the factors which each group considers most important. This information was used in the development of our set of IPS effectiveness criteria.
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  • 24
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    Bingley : Emerald
    Internet research 8 (1998), S. 243-246 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: There are two basic forms of scientific communication: discussion and publication. In both forms, electronic versions have appeared over the Internet to challenge the viability of traditional instruments. Gives a discourse of the tools available and explains why electronic digests appear to provide the best scope in supplanting newsletters; their traditional counterpart.
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  • 25
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    Bingley : Emerald
    Internet research 8 (1998), S. 219-228 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The main thrust of this article is to discuss a survey of 60 companies, predominantly from the user's perspective, that use the Internet currently; and to examine the effectiveness of their current Internet Web sites. The results of an online survey were subjected to statistical analysis and this revealed some interesting findings. It was found that 30 percent of the companies had facilities for conducting transactions online and only 7 percent charged users for Web site access. Overall, the Web sites rated highly in terms of ease of access, content and structure but scored poorly for their number of unique features. Of the six industry sectors surveyed (electronic commerce, entertainment and leisure, financial and banking services, information services, retailing and travel and tourism), it was the retailing sector that showed the best overall performance. The best individual Web site in the survey was the Financial Times (http://www.ft.com). It is suggested that this initial survey work could be advanced by extending the sample size and by devising a programme of more extensive statistical analysis.
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  • 26
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    Bingley : Emerald
    Internet research 8 (1998), S. 236-242 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Considers the requirement for information security within thedomain of online distance learning. A generic modulestructure is presented which represents a high level abstractionof the different stages of the educational process.Discusses the main security issues that must be considered ateach stage. These various requirements are being addressedin practice by the security framework being developed by theSDLearn research project, a collaborative initiative betweenhigher academic establishments in the UK and Germany.
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  • 27
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    Bingley : Emerald
    Internet research 8 (1998), S. 229-235 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The findings of a study by Auger and Gallaugher (1997), in addition to suppositions and anecdotal evidence provided in a number of articles, suggest that there may be key areas of difference as well as similarities in Internet usage patterns among small and mid-sized businesses. Since large businesses are both potential customers of and suppliers to small to mid-sized businesses, it is important to understand their Internet usage patterns as well. The study was designed as a preliminary examination contrasting such usage among large and small and mid-sized owner-operated firms. Study findings suggest mid-sized businesses may be at a competitive disadvantage in their current operational use of the Internet. Small businesses in the study were more likely than mid-sized or large firms to have a home page and to reveal computer/technology programs as potential Internet services needed to improve current operations. Future research must continue to examine the role the Internet can play in allowing small and mid-sized businesses to be more competitive in today's technology based global environment.
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  • 28
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    Internet research 8 (1998), S. 247-250 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Explores the issue of changing URLs and provides a brief analysis of the degree to which change is occurring. Examines the range of potential solutions and provides discussion concerning the reasons for outdated and inaccurate URLs.
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  • 29
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    Internet research 8 (1998), S. 251-256 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Discusses the use of a corporate Internet in a geographically-spread consulting firm, James Martin & Co., to share ideas, vision, client information and results. Illustrates with examples. Applications include a quarterly Employee Attitude Survey and regular discussion forums. Proposes that a well-designed corporate intranet is a highly effective method of making intangible vision and mission pledges more tangible.
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    Internet research 8 (1998), S. 257-265 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Describes the issues associated with global delivery of education via the Internet, as well as the academic, technical, administrative, instructional, and behavioral considerations. Also presents a course delivery prototype, which has been designed to serve as a shell for the development of full-length courses. The paper's position is that eventually a cyber-academia will be progressively formed, with its own culture and institutions, which will meet the needs of those who are time or place constrained.
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    Internet research 8 (1998), S. 266-271 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: States that there has been a trend for publications in the Asia-Pacific region to move to a combined print and electronic medium, in an effort to achieve the goals of social equity and increased exposure to the worldwide community through the World Wide Web (WWW). Reviews some of the mechanisms by which this transition can be evaluated with respect to these two goals, both economically, but more importantly, in terms of user-behaviour recorded WWW server access logs. The auditing of these logs facilitates new forms of market research which are impossible to conduct on traditional paper publications, as objective, quantitative information about usage patterns can be measured directly from key variables such as country of origin, most popular content pages, and typical access errors. It is argued that these audits can be used effectively for future planning, developing popular content areas, and creating publicity policy for electronic publications. The transition to a joint paper and electronic format for the South Pacific Journal of Psychology is presented in a three-month case study, with important issues, such as the importance of indigenous contributions, being resolved using statistics computed from the server access logs.
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    Internet research 8 (1998), S. 290-302 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The Internet is increasingly being used as a potential library substitute for a wide variety of business information tasks. However, little comparative research exists on the impact of such uses on task performance. This study examined performance differences (perceived, actual, and temporal) for a strategic business information acquisition experimental task when subjects used a library or the Internet. It was found that task performance decreased and time to completion increased when using the Internet as compared to the library. This paradox of performance enhancement expectations and actual outsomes when using the Internet may be temporal or idiosyncratic, or it may signal that our assumptions about traditional and electronic repositories are invalid. In any case, it is imperative that research on task performance continues to be done in order to ascertain the viability of this repository for information tasks. Implications of these findings and avenues of future research are discussed.
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    Internet research 8 (1998), S. 303-312 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The size of that section of the electronic market place known as the Internet is substantially dependent on how many people acquire and retain Internet access. This core of Internet users is the bedrock on which electronic commerce will be built. More attention has been given to the reasons why people join the Internet community than to their motivation for leaving. We therefore sought to carry out exploratory research into the thinking of some of the likely Internet defectors in order to identify intelligent questions which could form the basis for subsequent experimental hypotheses. At the same time we took the opportunity to examine possible critical mass effects in the adoption of the Internet as a piece of innovative technology, and to shed some light on the question of knowledge gaps, more recently characterised as the problem of the information rich and the information poor.
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    Internet research 8 (1998), S. 313-321 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: In this paper a new concept "trust", and how it influences the process of managing the security of an organization operating in an electronic commerce environment has been introduced. Pragmatically, the study suggests awareness for organizations entering into electronic commerce and theoretically the study aims to develop a framework of trust and security for electronic commerce thus providing a set of guidelines for secure electronic commerce.
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    Internet research 8 (1998), S. 425-433 
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The coupling of process-centered environments (PCEs) with distributed object architectures like COM, CORBA and Java opens up an unprecedented range of possibilities in terms of automatic process management. The human factor is still the major component of the software process but its role is changing, as is the kind of support it needs. Focusing on the interactions between different distributed PCEs (heterogeneous federation), we present an Internet-based framework for the definition and enactment of federated processes. A CSP-like process definition language makes distribution problems transparent to the process designer while compiler and execution engines exploit Internet technology in order to map process specifications into the actual IT infrastructure. Different solutions are investigated for both the deployment of the enactment components and their interaction with local PCEs.
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    Internet research 8 (1998), S. 442-451 
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    Topics: Computer Science
    Notes: Introduces a way to design geographically distributed virtual prototyping, a new Internet technology, in order to facilitate designer-customer communication in the product development of small electronic devices, such as mobile telephones. First, we will present our research in the concept design domain with a set of requirements focusing on communication between the designer and the customer. Second, a technique called "smart virtual prototyping" will be presented to elaborate on the virtual prototyping techniques to be used over the World Wide Web. Third, we will present the main ideas, architecture and selected software techniques of WebShaman, which is an application built to demonstrate how a distributed virtual prototyping system could support geographically distant designer-customer communication. Finally, we discuss the possible impact of the distributed virtual prototyping approach on the WWW community.
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    Internet research 8 (1998), S. 452-465 
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    Topics: Computer Science
    Notes: Application Development for the Distributed Enterprise (ADDE) is a methodological set that supports design of distributed business processes and ICT systems. ADDE provides a guide, a repository and supporting software tools, an underlying meta-model, based on UML, that may be used in developing further software tools, or adapting existing tools to work with the ADDE repository. The main principles that have driven the authors' approach to distributed system design are presented. These principles are the focus on distribution issues, the separation of organisational and technical issues, the emphasis on the design process as a decision process, the notion of technological services and the method independence of the guidance. Following this, the guidance on the definition and planning of the application development will be introduced. A presentation of the guidance on distributed application design, as well as the concepts of macro and micro decisions follows. Finally, the future work of the ADDE project will be outlined.
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    The @journal of product & brand management 7 (1998), S. 336-341 
    ISSN: 1061-0421
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    Topics: Economics
    Notes: In the affluent 1960s and 1970s, consumers tended to be price insensitive. Business consequently placed a low priority on pricing, and marketing educators in the USA responded by stressing the non-price elements of the marketing mix. As a result, when consumers became more price sensitive in the 1980s and 1990s, and business became more concerned about pricing, marketing was not involved. Now, however, marketing educators are beginning to respond to the renewed emphasis on price as a key component in consumers' perceived value. A new study shows an increase from 4 to 13 percent of US marketing education programs now including a course in pricing; another 22 percent are interested in adding one within two years.
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    The @journal of product & brand management 7 (1998), S. 366-378 
    ISSN: 1061-0421
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    Topics: Economics
    Notes: The focus of this paper is two-fold. First, it examines the growth strategies adopted by fashion design houses to transform and reposition their businesses from relatively small, niche-market and privately-owned companies to stock market listed conglomerates which produce fashion and lifestyle products aimed at a lucrative and international middle retailing market. The second is to consider the geographical implications of these strategies as illustrated through an examination of their locational impact on London and New York. The findings of this research suggest that both cities have experienced unprecedented and parallel patterns of development, apparently as a result of the aggressive expansion activities of fashion designer companies. As such, the paper highlights the impact of internationalisation and strategic growth at the micro environmental level.
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    Internet research 8 (1998), S. 5-13 
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    Topics: Computer Science
    Notes: Based on the findings of a detailed review of the current state and future prospects of 19 university libraries in 12 countries of Africa undertaken in 1995, levels of adoption and benefits IT has brought to libraries are weighed against the drawbacks. Implications for practitioners and researchers are discussed. IT will not reduce the need for hard copy books and journals. Its biggest potential is in providing links to the outside world and in increasing intra-African exchange and communication.
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    Internet research 8 (1998), S. 32-38 
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    Topics: Computer Science
    Notes: This paper reports the results of a recent online survey of consumer attitudes toward selected US online storefronts marketing barbecue sauce, cheese, olive oil, and potato chips as well as international companies marketing an assortment of specialty food products. It describes the relationship between consumer attitudes toward a commercial WWW site and likelihood of purchase as well as demographic factors which are related to online purchasing behavior of food and drink products.
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    Internet research 8 (1998), S. 26-31 
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    Topics: Computer Science
    Notes: The Internet, which began as a communication network controlled by the US Government, is a free and open international information superhighway. The number of Internet users and the variety of information found on the network have grown dramatically in the last decade. This rapid growth also occurred with minimal control of content or acceptable uses of the Internet. This study was designed to investigate the future of Internet regulation. Surveys were sent out to 510 Internet providers in 40 countries. Respondents indicated that some regulation may be necessary, but the cultural diversity in the world will make it difficult to implement.
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    Internet research 8 (1998), S. 14-25 
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    Topics: Computer Science
    Notes: An Internet telephony system functions like a conventional telephone to support real-time voice communication over the Internet. Numerous proprietary systems have surfaced since its introduction as a result of its main attraction of allowing transcontinental telephone calls to be made at the price of local telephone calls. Currently, these systems are at their infancy stage with no support for standards to allow interoperability among systems. A proper framework to allow evaluation or comparison between systems is also lacking. This paper proposes such a framework that utilises a feature and functionality appraisal together with both quantitative and qualitative assessment techniques to allow a systematic evaluation of Internet telephony systems to take place. These techniques include voice process evaluation through signal reproduction, Diagnostic Rhyme Test, Diagnostic Acceptability Measure, Degradation Category Rating, and Free Conversation Test. This framework has been successfully demonstrated and utilised for the evaluation of five Internet telephony systems.
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    Internet research 8 (1998), S. 49-58 
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    Topics: Computer Science
    Notes: The article explores Africa's initiative at building a regional plan for the formulation and development of a National Information and Communication Infrastructure (NICIP) in every African state. The paper also examines the challenges and opportunities confronting Africa in its bid to launch itself into the information age. The role of information, communication and knowledge in accelerating African socio-economic development is emphasised. The paper makes a critical examination of the globalisation of economies and argues that globalisation appears to favour the rich and not so much the poor. It challenges the Organisation of African Unity (OAU) to provide funding for the project if it is to succeed. It eventually concludes by making the observation that Africa's Information Society Initiative (AISI) should promote Africa.
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    Internet research 8 (1998), S. 59-69 
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    Topics: Computer Science
    Notes: Common knowledge: Pittsburgh is a school networking project which is developing network connectivity and curricular applications in the Pittsburgh Public Schools. With its emphasis on the curriculum and its efforts to institutionalize the use of networking technology, the project offers a useful model for other school districts to follow. The present paper describes how the project has expanded from its initial structure, delineates specific products that have been produced and indicates directions in which future expansion is likely to take place.
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    Internet research 8 (1998), S. 75-80 
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    Topics: Computer Science
    Notes: Describes how an independent business school, International Management Centres (IMC), has created a virtual library in partnership with database publisher Anbar Electronic Intelligence. Outlines the action learning methodology used by IMC in delivering management development programmes, and the virtual business school model being developed and used. Examines the relationship between the partner organizations, highlighting the benefits each gains from the collaboration. Analyzes the benefits being experienced by IMC faculty and students from the virtual library investment to-date, anticipated benefits, and future investment in online information resources.
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    Internet research 8 (1998), S. 39-48 
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    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: This paper reports on Phase II of a two-part project to identify and implement user-based design criteria in World Wide Web sites. The test site is a Web page for the academic business community. As an alternative to existing, largely ad hoc design processes, the authors developed a user-based design process, gathering user input at three different times in the process. Delineating this four-stage process (information-gathering; development; test and evaluation; and implementation) is a major focus of the paper. In addition to explaining the process in detail, the paper reports on the second stage of this process, which involves operationalizing definitions of the criteria and translating the criteria into Web page features and, to some extent, on the evaluation activities undertaken during Stage 3. Already reported are the results of Stage 1, which gathered user criteria for evaluating Web sites through a focus group session.
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    Internet research 8 (1998), S. 70-74 
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    Topics: Computer Science
    Notes: With an estimated over 40 million Internet users all over the world, things that once happened only in "real life" are starting to occur in this virtual world. This Internet, just like the physical world, cannot rely on laws alone to keep order. The rules that regulate behavior, the policies for what is acceptable and the laws that pertain to activities have developed and will continue to emerge over time. However, conflicts of interest are inevitable and wherever conflict occurs, the government will regulate on matters including e-mail, data theft, piracy, search and seizure, electronic banking, offensive behavior, and other legal liability issues.
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    Internet research 8 (1998), S. 101-114 
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    Topics: Computer Science
    Notes: This paper is a case study of the ideology, strategies and process of the Common Knowledge: Pittsburgh project in its attempt at school reform in an urban school district. The paper reflects on the project's activities, looks at its efforts from the literature of school reform, and uses its experience to develop a conceptual framework for discussing such reform efforts. The conceptual framework is based on Chaos Theory (Gleick, 1987). The objectives of this paper are to apply Chaos Theory, as developed in mathematics and science to educational organizations and present a conceptual model for school reform consistent with this theory.
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    Internet research 8 (1998), S. 115-122 
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    Topics: Computer Science
    Notes: This research project looks at problems in Web site design from the perspective of network analysis. In view of the similarity between the hypertext structure of Web pages and a generic network, the authors find in network analysis several concepts and theories which could provide some insight for Web site design. In this paper, the problem of homepage location and the control of number of Web pages and their links are described. Solutions to these problems are discussed.
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    Internet research 8 (1998), S. 185-194 
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    Topics: Computer Science
    Notes: With the birth of the World Wide Web, the current decade has witnessed tremendous evolution in the media environment, and indicates that electronic commerce, defined as the electronic exchange of information, goods, services, and payments, has finally come of age. Despite the fast-growing popularity of electronic commerce and presence of many companies on the virtual market, the opportunities offered by this new environment are still unknown. Many marketers still approach the Web based on the traditional mass communication model. The paper addresses the opportunities offered by the Web to marketers. Its approach considers the Web as a two-way communication model in which four different communication states can take place. The paper also suggests the necessity of new concepts and models for marketers to manage their Web sites, and then presents the opportunities supporting the marketers' objectives in the new environment.
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    Internet research 8 (1998), S. 149-155 
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    Topics: Computer Science
    Notes: As more and more organizations establish their presence on the World Wide Web, the question of interacting in the new medium presents challenges to practitioners and academics alike. How should economic and symbolic activity be conducted and conceptualized? Different assumptions about the new medium will result in disparate activities - and concomitantly varying degrees of success or failure. In this article we explore the phenomenon of the Web using themes which characterize postmodernism. Postmodernism is a rubric of praxes and thoughts that "dis-embodies" the information age, and thus offers unique insights into information-rich contexts such as the Web. The article is set out as follows. First, the signifiers of "modern" and "postmodern" are discussed. Second, the Web is explored using key themes of postmodernism. We conclude that a postmodern perspective will illuminate thinking in the new information medium, just as modernism facilitated thinking in traditional physical medium.
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    Internet research 8 (1998), S. 322-330 
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    Topics: Computer Science
    Notes: Internet shopping has received considerable attention in the popular press as the future of in-home shopping. Although actual sales figures attributed to this direct mode of shopping are relatively modest in comparison to predictions, there are too many potential benefits to consumers and retailers alike to ignore Internet shopping as a fad. The authors present findings from an exploratory, empirical investigation of perceptions of Internet catalog shopping and more traditional print catalog shopping. The study extends previous research on strategy developments for direct modes of shopping and examines two factors (personality and important other people) that might influence perceptions. Preliminary results suggest that there are significant differences in individuals' perceptions of Internet catalog shopping and print catalog shopping, and perceptions differ by individual differences in personality (levels of need-for-cognition) and influence of important other people. Finally, the authors present research propositions that deserve further attention.
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    Internet research 8 (1998), S. 331-337 
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    Topics: Computer Science
    Notes: Bank customers are divided into an Internet banking segment and a branch banking segment and it is argued the former is growing and the latter is declining. This development is predicted dramatically to change the distribution channel structure in the retail banking sector. Two important strategic distribution channel decisions face banks. The first is whether to target the branch banking segment or the Internet banking segment. The other regards the geographical area banks aim to serve. This can be the local/national area or several nations. Based on this, four pure distribution channel strategies and a dual strategy are identified and their advantages and disadvantages are discussed.
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    Internet research 8 (1998), S. 338-346 
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    Topics: Computer Science
    Notes: Intranets use Internet technology to construct private, corporate webs. They take advantage of available TCP/IP Internet development tools to bring a variety of server-based information to desktops. This research presents a case study of a large regional Bell operating company and illustrates how intranets faciltate documentation availability within the company at substantial cost savings. The paper first reviews the current practice of document publication process, and then compares the traditional paper-based publication costs with intranet publication costs. This is followed by the examination of intranet document management systems (IDMS) design and development issues. Finally, managerial challenges of IDMS are discussed.
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    Internet research 8 (1998), S. 347-358 
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    Topics: Computer Science
    Notes: This paper develops frameworks to help Internet media designers address end-user information presentation preferences by advancing structures for assessing metadata design variables. Design variables are then linked to user cognitive styles. An underlying theme is that AI methodologies may be used to help automate the Internet media design process and to provide personalized and customized experiences. User preferences concerning knowledge acquisition in online experiences provide the basis for discussions of cognitive analysis, and are extended into structural implications for media design and interaction. The assumption is made that frameworks for the alignment of design metadata with user metacognitive elements may serve as a reference to aid information design for Internet-based media.
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    Internet research 8 (1998), S. 377-386 
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    Topics: Computer Science
    Notes: States that heterogeneous project groups today may be expected to use the mechanisms of the Web for sharing information. Metadata has been proposed as a mechanism for expressing semantics of information and, hence, facilitate information retrieval, understanding and use. Presents an approach to sharing of information which aims to use a semantic modeling language as the basis for expressing semantics of information and designing metadata schemes. Functioning in the borderlines between human and computer understandability, the modeling language could be able to express semantics of published Web documents. Reporting on work in progress, the paper presents the overall framework and ideas.
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    Internet research 8 (1998), S. 387-399 
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    Topics: Computer Science
    Notes: The authors propose a client-side agent for exploring and categorizing documents on the World Wide Web. As the user browses the Web using a usual Web browser, this agent is designed to aid the user by classifying the documents the user finds most interesting into clusters. The agent carries out the task completely automatically and autonomously, with as little user intervention as the user desires. The principal novel components in this agent that make it possible are a scalable hierarchical clustering algorithm and a taxonomic label generator. In this paper, the overall architecture of this agent is described and the details of the algorithms within its key components are discussed.
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    Internet research 8 (1998), S. 400-413 
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    Topics: Computer Science
    Notes: The increasing need to access and elaborate dynamic and heterogeneous information sources distributed over the Internet calls for new models and paradigms for application design and development. The mobile agent paradigm promotes the design of applications where agents roam through Internet sites to locally access and elaborate information and resources, possibly co-operating with each other. Focuses on mobile agent co-ordination, and presents the TuCSoN co-ordination model for Internet applications based on mobile information agents. TuCSoN exploits a notion of local tuple-based interaction space, called a tuple centre. A tuple centre is a tuple space enhanced with the capability of programming its behaviour in response to communication events. This enables properties to be embedded into the interaction space, and a mobile agent to be designed independently of the peculiarities of the information sources. Several issues critical to Internet applications can then be charged on tuple centres transparently to agents. The effectiveness of the TuCSoN model is first shown by means of an application example in the area of Internet information retrieval, then discussed in the context of workflow management and electronic commerce.
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    Internet research 8 (1998), S. 414-424 
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    Topics: Computer Science
    Notes: The existing, and still evolving, Internet technologies have, up to now, only been used for paper-free distribution and hypermedia presentation of electronic documents. But today's business and research often require more - the compilation of knowledge worked out asynchronously by different distributed knowledge holders. This is in general connected with diverse review and revise processes. Owing to awkward paper-based information flows lacking in control, this task is often characterized by exceptionally lengthy, spontaneous, unsystematic work, high error frequency and lack of transparency, which results in a lack of quality. Coming from the initial goal of supporting a process-oriented management of distributed editorial work in the publishing sector - which is analogous to the problem outlined above - INTERFYS is an innovative Internet-based system concept for making such processes more efficient by applying the concepts of workflow management using Web technologies only. With INTERFYS not only the distribution and presentation, but also the creation process of documents is supported using Internet technologies only. The paper explains and evaluates the conceptual and technical aspects of the System INTERFYS 1.0 which has just been realized and was presented on the CeBIT 1998 in Hanover.
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    Internet research 8 (1998), S. 434-441 
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    Topics: Computer Science
    Notes: Examines the use of shared semantics information to link concepts in an organizational memory to e-mail communications. E-mail is by far the dominant business application of the Internet, yet the use of e-mail relies on a number of assumptions regarding the effectiveness of interpersonal communications. One of these assumptions is that of common meaning or shared semantics. Assuming shared semantics in electronic communications can lead to a breakdown in communication, and the very managerial improvements that e-mail is intended to foster can be negated by the resultant lack of understanding. In this paper how shared semantics are created, maintained, and used to enhance e-mail communications is discussed. A framework for determining shared semantics based on organizational and personal user profiles is presented. How shared semantics are used by the HyperMail system to help link OM content to e-mail messages is illustrated.
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    The @journal of product & brand management 7 (1998), S. 305-318 
    ISSN: 1061-0421
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    Topics: Economics
    Notes: This research investigates (1) the share of new product development (NPD) research services in market research (MR) companies' turnover, (2) MR companies' awareness and use of NPD tools and the modifications made to these NPD tools, and (3) MR company managers' perceptions of the influence of client use of commissioned NPD research on client NPD performance. The results from a sample of 35 Dutch and Belgium MR companies show that NPD research is a major growth area. MR companies mainly use qualitative research and focus on marketing-mix and product optimization services. A moderate awareness and use of NPD tools exists, although major differences between tools exist. In over 75 percent of all cases MR companies have adjusted the NPD tools they use. Especially customization and standardization of the tools have taken place. Analyzing the relationship between the level of use of commissioned NPD research and client NPD performance, no significant main effect is found. However, a positive effect exists between the use of MR companies' services and NPD performance for firms that specifically aim to solve NPD problems and/or increase their NPD success.
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    The @journal of product & brand management 7 (1998), S. 342-353 
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Type of article Theoretical with worked example
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    The @journal of product & brand management 7 (1998), S. 400-409 
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    Topics: Economics
    Notes: The use of celebrity endorsers in advertising is wide-spread - as much as 20 percent of all advertising use some type of celebrity endorser. Marketers invest significant dollars in securing the promotional support of well-known individuals. Associative learning principles are presented as a useful framework for understanding how celebrity endorsers can be used more effectively. Principles such as repetition, overshadowing, blocking, belongingness, CS pre-exposure, association set size, and extinction are introduced and linked to specific managerial suggestions for improving the use of celebrity endorsers.
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    The @journal of product & brand management 7 (1998), S. 379-399 
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    Topics: Economics
    Notes: Many firms, wine producers among them, have successfully communicated the quality of their products to the market by emphasizing the geographic origin, or location of production of critical ingredient(s) found in the product. The purpose of this article is to: introduce the concept of a "place-based" marketing strategy, i.e. a marketing strategy that identifies a consumer product with a specific geographic area; explain why it is essential to the wine business; and, why it may be superior to other types of marketing strategies for certain types of agricultural products. Additionally, traditional valuation techniques applied to agricultural land typically assume that agricultural goods are undifferentiable commodities. With the growing trend toward the production of "place-based" agricultural products, the traditional valuation methods omit an important variable - the potential for the geographical source to help develop a product's brand equity. This paper also discusses land valuation techniques and applies the concept of products of place to the trend among Californian wine growers to produce wines with vineyard designations.
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    The @journal of product & brand management 7 (1998), S. 421-432 
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    Topics: Economics
    Notes: This study used choice modelling to estimate the effect of odd pricing on the demand for three products: a $4 can of fly spray, a $7 block of cheese, and a $50 electric kettle, with each product represented by three different brands. For cheese and fly spray a significant odd-price effect was observed at 99 cents but not at 95 cents, whereas for the electric kettles a significant odd-price effect occurred at 95 cents but not at 99 cents. The estimated value of the odd-pricing effect ranged from 4 cents for fly spray, to 6 cents for cheese, to $3.18 for the kettles. The results of the study provide empirical support for the assumption that odd pricing generates greater-than-expected demand, at least at the individual brand level, and for the common practice of setting retail prices that end in 95 cents or 99 cents.
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    The @journal of product & brand management 7 (1998), S. 433-440 
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    Topics: Economics
    Notes: Multinational companies marketing their undifferentiated products to different countries unintentionally may create a problem for themselves. A low price in one country may encourage an enterprise to transship the products to another country with higher price, creating a new channel of parallel imports that competes with the authorized channels there. By setting prices reflecting differences in willingness to pay in the different countries, multinational firms are "setting" prices for their products in separable channels. In light of this problem of parallel import channels competing with the authorized channels, multinationals need to carefully establish their pricing strategies for the global marketplace.
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    The @journal of product & brand management 7 (1998), S. 465-480 
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Over the last 30 years a range of empirical generalisations has been developed about the performance of competitive brands in frequently purchased product categories. These generalisations have been based mainly on European and US data, and this paper addresses the question of whether they also hold in Australia and New Zealand. We examined consumer panel data from four different markets (supermarkets, department stores and retail fuel in Australia and retail fuel in New Zealand) and found similar patterns to those in Europe and the USA, although there were some minor exceptions, and also some interesting variations between markets. Our results suggest that there is much that Australasian marketers can learn from using models such as the Dirichlet, which was developed in the Northern hemisphere, to identify norms and exceptions in their own markets.
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    Asia Pacific journal of marketing and logistics 10 (1998), S. 3-21 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Explores ways of developing the marketing mix for the market in drinking tea, rejecting a number of existing marketing mix models. Adapts methods popular in product design and applies them to the marketing mix of the tea-drinking market. Uses Suh's principle of product design, explaining it in detail, then applies this to drinking tea, using a random sampling survey to discover consumer needs, perceptions and attitudes. Reports also on an empirical study of 799 Taiwanese households to find out more about the Oriental tea market. Presents the data analysis, including a comparison of brand loyalty. Indicates that market segmentation and marketing mix should be developed simultaneously and claims that this paper provides a method for doing that.
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    Asia Pacific journal of marketing and logistics 10 (1998), S. 22-43 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The complexities of environmental issues require that when developing new green products marketers have to seek-out, involve and learn from stakeholders with environmental expertise. These stakeholders have information that lies outside the organisation's main area of expertise and can assist the firm in developing less environmentally harmful products. This article examines US and Australian markets' perceptions of stake-holders' potential to influence the green new product development (NPD) process and what strategies can be used to involve stakeholders in this process. The findings suggest that marketers believe some stakeholders with "high" influencing abilities should be involved in the green NPD process, although it appears that in practice, firms use very basic methods to include these stakeholders. It also appears that there is limited formal interaction between the firm and its stakeholders and that respondents are not engaging and learning from others with green product expertise.
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    Asia Pacific journal of marketing and logistics 10 (1998), S. 5-29 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Considers the factors which influence Taiwanese decisions to buy Japanese or US refrigerators, basing the conclusions on the results of a survey of 586 respondents drawn from Taiwan's four largest cities - Taipei, Kaoshiung, Taichung and Tainan. Describes how the questionnaires were constructed and pretested, and explains how the data was recorded (using a 5-point Likert-type scale) and analysed (using factor analysis and t-tests). Tests particularly for cultural values of the Chinese, consumer ethnocentrism, openness to foreign culture, country image, and consumer sophistication. Finds that, despite the longer presence of Japanese goods in Taiwan, Japan's proximity to Taiwan, and more cultural similarities between the Japanese and Taiwanese, Taiwanese consumers rate the USA's country image factor higher than Japan's, with consequent implications regarding intention to buy US goods. Recommends that US marketers build on their advantageous country image when they promote US appliances in foreign markets. Cautions against making too much of this snapshot data but concedes that further research into different foreign markets, different appliances, and with a longitudinal approach, would ascertain if findings are consistent with this survey, which has obvious benefits as new markets, such as China and India, open up to western goods and appliances.
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    Asia Pacific journal of marketing and logistics 10 (1998), S. 48-66 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Reports on two studies conducted in Hong Kong, one in 1989, the other in 1994, to see if children's socialization as consumers has changed in the intervening years. Formulates hypotheses, based on the earlier research, that children will receive spending money by the time they are four, that the amount will increase as they get older, children will spend money by the age of four, they will also save money, older children will visit more shops than younger children, and children will go shopping without parents by the age of four. Outlines the research methodology used - 318 questionnaires used for analysis, composition of the sample of respondents, demographics - and records how analysis of variance was used to make comparisons with data from the earlier study. Considers income, spending and saving attitudes in children, as well as how they spend and what they buy. Finds that, in 1994 (compared to 1989) children aged 6, 9, 10, 11 and 12 receive more money; 4, 7 and 10 year olds spend a higher percent of their income, saving has decreased for 4, 7 and 10 year olds, children's real income has doubled since 1989, independent shopping trips seem to have been postponed until the child is 6 but co-shopping with parents has increased for all ages; most shopping trips without parents focused on food stores and street vendors that were easily accessible from home, but purchasing behaviour has not changed significantly. Indicates that Hong Kong children are pursuing a western (US) model of spending income, rather than the Chinese model of saving, and that children are undergoing consumer socialization and consumer education - as evidenced by the single fact that in 1994 $161.8 million was spent in Hong Kong by children aged 4-12.
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    Industrial and commercial training 30 (1998), S. 4-11 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: For our organisations to flourish, they need to engage the intelligence, creativity and energy of the whole workforce and involve all stakeholders. One way of doing this is to use whole system approaches to planning and implementing change and what have come to be known as large-group methods. This article, the first of two parts, makes a case for these approaches and describes the major benefits, outlines their history and describes two well-tried methods: future search and open space technology.
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    Industrial and commercial training 30 (1998), S. 24-29 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article considers a case study involving a disabled student and a university in the North of England. The recent UK Disability Discrimination Act 1995 is considered briefly. The implications for teaching, administrative and support staff are reviewed and practical approaches to accommodate the student and teaching staff involved are outlined including details of learning resources. A model of best practice is proposed and finally, sources of additional information are listed. The issues and solutions outlined in this article are clearly also applicable to training and development professionals in terms of running courses and workshops for employees with disabilities.
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    Industrial and commercial training 30 (1998), S. 53-62 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Computer-based management education is evolving into a discipline which will affect a wide range of people both as designers and users. Management educators, in business and training organizations, will have the opportunity to deliver modules of their courses and design new learning experiences through this medium. Explores the literature with the objective of highlighting techniques which will help the designer work effectively within the constraints of the medium. It concludes by considering factors which have limited the growth of the medium and strategies which have the potential to overcome these limits.
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    Industrial and commercial training 30 (1998), S. 157-164 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Describes a programme designed to overhaul training and development activities, instigated by an informal review of monthly reports which showed a generally negative trend in various areas. Outlines the formation of a corporate planning committee, the planning process, and various programmes in management development, accident prevention, manufacturing, etc. Concludes that effective training and development spans all levels of employees, and should be needs based.
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    Industrial and commercial training 30 (1998), S. 176-178 
    ISSN: 0019-7858
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    Topics: Economics
    Notes: This follow-on article continues to explore counselling skills for managers and personnel professionals. It challenges the reader to identify the differences in approach when counselling skills are applied to performance appraisal, coaching and mentoring situations. Particular emphasis is placed on the skills necessary to build a strong working relationship with a subordinate, because without these skills lasting changes in performance are unlikely to occur.
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    Industrial and commercial training 30 (1998), S. 236-241 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: What is effective communication? It is the ability to construct the correct language to communicate your company's message accurately. However, to give greater credibility, the effect of this language must be backed by a sound vocal technique, free from distraction, with the correct vocal dynamics and body language; otherwise the message will lose impact and power. Speaking effectively and well in front of a gathering is something everyone can learn, with the correct training. Language alone is not enough to help you present, negotiate, and meet the ever increasing demands of conferring the benefits and services of your company within an international market.
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    Industrial and commercial training 30 (1998), S. 263-266 
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Following the successful introduction of operator training manuals in a factory in the UK, Cussons (International) Ltd (CIL) wanted a cost-effective means of producing similar manuals in factories overseas. The solution was to prepare an automated, Word-based template, which was carefully structured to suit many different factory processes, and which had additional functionality programmed in to simplify and speed up word processing for both novice and experienced users. The structured template can be used to prepare any number of manuals, and ensures that CIL maintain a degree of control over the format of manuals written overseas.
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    Nutrition & food science 98 (1998), S. 5-10 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Individuals who ascend to altitude too rapidly invariably develop acute mountain sickness (AMS) although a high carbohydrate diet may lessen these symptoms. Specific questions addressed in this study were: changes in diet prior to sojourning at altitude; changes in food consumption/nutritional intake, food acceptability, flavour and taste intensities. Nineteen subjects assembled for three days at sea level for baseline measurements consuming a diet of dehydrated rations. This regimen was repeated 18 days later in the Bolivian Andes at approximately 5,600m once subjects were acclimatised. Results confirm a common phenomenon; a reduced dietary intake and body weight loss at high altitude. Other results, flavour and taste intensities and overall food acceptability indicate the suitability of these foods in both environments.
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    Nutrition & food science 98 (1998), S. 138-144 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: The issues of microbial food poisoning are never far from the headlines. Of particular concern is the emergence of strains of increased virulence, for example Escherichia coli 0157. As we are likely to be faced with a succession of food hygiene challenges in our kitchens, do consumers have access to the information they need and is it presented in such a way that it encourages and motivates towards good food handling and food hygiene practices? This paper concentrates on a range of food hygiene information provided by the Government, the Health Education Authority and the media. The information is examined with respect to availability, content and context. Observations are made from sociological, scientific and visual communications perspectives.
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    Nutrition & food science 98 (1998), S. 260-266 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: A review of the food safety implications of crops contaminated by mycotoxins. Each of the most important mycotoxins, aflatoxins, ochratoxin A, and patulin, are described individually with details of national and international safety evaluations and the UK's controls to protect consumer safety. The state of play of EC proposals to harmonise national laws on mycotoxins is also described. Consumer perceptions of risk from these natural toxicants are assessed. Mycotoxins present a potential threat to consumer safety. Continued vigilance is necessary to ensure that regulatory and advisory limits are complied with. MAFF surveys regularly check the foods most at risk of contamination and where a problem is unearthed, consumers and industry are alerted as soon as possible through rapid publication procedures. Subsequent monitoring of the situation ensures that effective action is taken to protect consumer safety.
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    Nutrition & food science 98 (1998), S. 193-197 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: The paper describes the results of consumer research undertaken by the Co-operative Wholesale Society which influenced it to develop a code of practice for labelling pre-packed foods. Areas where consumers feel they are misled by current labelling practice are highlighted. The content of the code is described against a background of current legal requirements. Its principal areas of application concern the name of the food, origin marking, presentation, nutrition labelling and claims and quantitative ingredient declaration. The further development of the code is outlined by reference to industry and consumer contributions and its potential within the Food Standards Agency.
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    Nutrition & food science 98 (1998), S. 198-201 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Discusses the proposals for reform of the Common Agricultural Policy (CAP) contained in the European Commission's Agenda 2000 document in the context of previous reforms of the CAP and the GATT Agreement on Agriculture. Identifies the obstacles to CAP reform and the problems of extending the policy to embrace the countries of Eastern and Central Europe.
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    Nutrition & food science 98 (1998), S. 223-226 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: A proposal for the addition of yeast in routine and clinical diets for optimal nutrition of human beings was made on the premiss of its salubrious effects in laboratory and farm animals. The strong points in favour of the supplement are its ancient use in brewery and bakery production for human consumption, its cultural acceptability and freedom from pathogenicity, allergenicity, toxicity or carcinogenicity. Recommendations for clinical trials with humans were made to confirm a list of tentative advantages obtained in trials with animals.
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    Nutrition & food science 98 (1998), S. 253-259 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Discusses the financial implications of maintaining acceptable levels of food safety. The case of BSE is used as an example - loss of export market, fall in domestic sales, changes in consumption, large expenditure, cost of practice changes in rearing and slaughtering animals. There is a trade-off between safety and costs. How much safety can be expected? There must be an optimum level of safety. There are few ways in which a market economy can "fail" in providing the optimum - asymmetry in knowledge of risks; aspects of food safety which are public goods; social costs of food safety and the divergence between objective scientific evidence and consumer perception.
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    Nutrition & food science 98 (1998), S. 275-279 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Presents the compositional and spoilage changes in fish - useful for determining the freshness for eating. Chemical and microbiological methods are focused on. Breakdowns in chemical components lead to detectable changes - odour, flavour and texture. Changes to the fats, protein, nucleotides, non-protein nitrogen compounds and enzymes are examined. These means are more valid when dealing with preserved and frozen fish and can give accurate assessment as to fish quality.
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    Nutrition & food science 98 (1998), S. 314-319 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Examines the history of coffee drinking. Describes the constituents of coffee and its physiological effects on the drinker. Reviews the research done in the past on caffeine's effects on health. Recommends a safe level of consumption at between 300-400mg of caffeine per day which translates to four or five cups of average strength coffee.
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    Nutrition & food science 98 (1998), S. 325-329 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Covers the quantitative and qualitative aspects of micro-organisms present in fish and the factors which affect sea food quality. Several methods can be employed to counter deterioration - low temperature, storage, dehydration, canning, modified atmosphere, packaging, irradiation and chemical or biological preservatives.
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    Nutrition & food science 98 (1998), S. 330-334 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: In the food and retailing sector only 25 per cent of companies were found to operate waste minimisation programmes. The benefits of waste minimisation are well proven in both financial and environmental terms. Large food companies have found they can make savings of millions of pounds by implementing waste minimisation strategies.
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    Nutrition & food science 98 (1998), S. 335-337 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: It is well documented that women are prone to constipation-type symptoms premenstrually. An increase in non-starch polysaccharide intake of 5.9 g/d in the form of palatable drink has proved to be of symptomatic benefit during the premenstrual phase of the cycle resulting in a significant increase in stool frequency, significant decreases in straining at the end of defecation and feelings of incomplete evacuation and the production of less well formed stools.
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    Nutrition & food science 98 (1998), S. 338-342 
    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: The aim of the present study was to reveal if sensory properties of smoked food could be considered as decisive in the determination of one product's preference over another. In addition to this, this work tries to clarify whether the flavour obtained in commercial smoked products was noticed and clearly recognized. This study consisted of two parts; first, a preference testing without physical products (recalled preference) presented using a nine-point hedonic scale, and second, a difference testing with selected products using the triangular test. Consumers showed a preference for non-smoked products, particularly for cheese, sausages and chips. The first preference dimension of the internal preference mapping (MDPREF) analysis accounted for 74.6 per cent of total variation indicating overall agreement about likings relating these products, with cheese being the most acceptable overall. Analyzing triangular test results it may be concluded that other factors but sensory ones must be defining consumer representations of smoked food, without a correspondence with its real organoleptic properties.
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    Management decision 36 (1998), S. 654-656 
    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Steven Covey had tremendous success with his seven habits for success in business in particular and life in general. This article takes a light-hearted, irreverent look at analyzing the habits of the people who do not have such great prosperity. Chronically less than successful people suffer from seven diseases (or habits) including: playing the victim, failure to see the bigger picture, a lack of priorities, destructive competition, blind spots, a lack of creativity and resistance to change. The article really explores how some people stop themselves from becoming all that they could be.
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    Management decision 36 (1998), S. 77-84 
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    Topics: Economics
    Notes: Over the past decade many manufacturing organisations around the world have been changing their structures from the traditional hierarchical pyramid structure to a flatter, more responsive and lean structure. Team work and employee participation have become the key tasks for managers in all types of industries. This paper discusses team work and self-directed work teams. It presents some of the key findings from a survey conducted in Australia and describes the four stages of developing self-directed work teams. Some recommendations for companies adopting work teams are also made.
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    Management decision 36 (1998), S. 102-110 
    ISSN: 0025-1747
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    Topics: Economics
    Notes: This paper is a grounded theory study of how a recently merged bank remodelled its relationships with its smaller corporate clients. The bank redesigned its relationships with these clients in three main ways by supporting, terminating or neglecting. In the post-merger aftermath there is only one of the parties which emerges as being in the ascendancy. Clients of the organisation, in this study, were treated very differently according to whether they were clients of the ascending or descending partner in the post-merger context.
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    Management decision 36 (1998), S. 123-132 
    ISSN: 0025-1747
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    Topics: Economics
    Notes: This article examines how meaning comes about through the symbolic interactions of organizational members. The article also explores the power dimension of creating and sustaining corporate meaning and proposes that leaders are well-positioned to influence shared organizational meaning (culture). Specific attention is given to symbolic devices which corporate leaders can use to both craft and sustain meaning structures. Communicative implications for leaders who desire to craft corporate meaning are provided. Suggestions for research contributing to the verification and critical examination of shared corporate meaning are put forward.
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    Management decision 36 (1998), S. 171-174 
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    Topics: Economics
    Notes: Organizations develop cultural artifacts to create and sustain organizational meaning. Symbolism creates organizational reality such that assumptions become taken-for-granted. This paper examines the way in which symbols function to create meaning. For example, metaphor actually causes one to focus on certain aspects of concepts to the exclusion of others. We propose that the creative symbolism used in organizations can be transferred to the classroom to foster shared meaning as conceptual building blocks for further learning. Several examples of how symbolism may be used to strengthen teaching and learning in "quantitative" courses are provided.
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    Management decision 36 (1998), S. 175-179 
    ISSN: 0025-1747
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    Topics: Economics
    Notes: Cuba's "Special Period", launched in 1990, was a reform program aimed at reversing the economic deterioration associated with the rapid disintegration of the Comecon trading bloc. It featured the attraction of foreign investment and tourism, privatization, currency reform, and a reorientation of trade patterns. Initially, the "Special Period" was unsuccessful as the Cuban economy further declined. Since 1994, there have been signs of improving conditions despite continued hardships. The "Special Period" has not brought about any significant political reform to accompany its economic reform.
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    Management decision 36 (1998), S. 204-205 
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    Topics: Economics
    Notes: Reflecting on the growth of state spending on management consultancy this brief article argues that much of this spending has been wasteful or misdirected. Observing that in Britain much of the state's spending on consultancy has taken place during periods of recession the article argues that spending on consultancy may be likened to spending on public works, or the "follies" commissioned by private benefactors, which traditionally have been designed to maintain levels of economic activity and employment.
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    Management decision 36 (1998), S. 226-231 
    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The movement of workers to act in a desired manner has always consumed the thoughts of managers. In many ways, this goal has been reached through incentive programs, corporate pep talks, and other types of conditional administrative policy, However, as the workers adjust their behaviour in response to one of the aforementioned stimuli, is job satisfaction actualized? The instilling of satisfaction within workers is a crucial task of management. Satisfaction creates confidence, loyalty and ultimately improved quality in the output of the employed. Satisfaction, though, is not the simple result of an incentive program. Employees will most likely not take any more pride in their work even if they win the weekend getaway for having the highest sales. This paper reviews the literature of motivational theorists and draws from their approaches to job satisfaction and the role of motivation within job satisfaction. The theories of Frederick Herzberg and Edwin Locke are presented chronologically to show how Locke's theory was a response to Herzberg's theory. By understanding these theories, managers can focus on strategies of creating job satisfaction. This is followed by a brief examination of Kenneth Blanchard and Paul Hersey's theory on leadership within management and how this art is changing through time.
    Type of Medium: Electronic Resource
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