Electronic Resource
Bradford
:
Emerald
Training for quality
2 (1994), S. 4-6
ISSN:
0968-4875
Source:
Emerald Fulltext Archive Database 1994-2005
Topics:
Economics
Notes:
Japan has become a signatory to the whole concept of worldwide standardsat ISO 9000 level but it appears that the complexities of the standardand its application have not always translated well into Japanese.Describes how a UK-based international TQM consultancy has worked inJapan, surmounting the language barrier and accommodating to Japanesestyles of negotiation and management, to present a series of intensivecourses to representatives of electrical appliance manufacturers and thenational certification body-the Japanese Electrical Test Laboratory.Concludes that, having committed themselves to ISO 9000 certification,the Japanese are certain to achieve it.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1108/09684879410056157
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