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  • ANU Press  (9)
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  • 1
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    Adapting for Inertia (2024)
    ANU Press | ANU Press
    Details
    Publication Date: 2024-03-13
    Description: Despite much learning and research over many decades, large ICT software projects have continued to experience poor outcomes or fallen short of original expectations—some spectacularly so. This is the case in the Australian and New Zealand public sectors, even though these projects operate within historically developed institutional frameworks that provide the rules, guidelines and controls, and aim to consistently improve outcomes. Something is amiss. In Adapting for Inertia, Grant Douglas questions the effectiveness of these institutional frameworks in governing large ICT software projects in the Australian and New Zealand public sectors. He also gauges the perspectives of a large number of actors in projects in both sectors and examines two case studies in detail. The main narrative to emerge is that the institutional frameworks are in a state of inertia: they are failing to adapt, owing to various institutional factors—all of which have public policy implications. Sadly, Douglas finds, this inertia is likely to continue. If there is difficulty in changing the capacity to govern, he proposes, policymakers should look to change the nature of what is to be governed.
    Keywords: Governance of government ICT projects ; Institutional framework for government ICT projects ; Public policy for government ICT projects ; Large government ICT projects ; Large ICT projects in the Australian and New Zealand public sectors ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPA Political science & theory ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration ; bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJU Organizational theory & behaviour
    Language: English
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  • 2
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    How Government Experts Self-Sabotage (2023)
    ANU Press | ANU Press
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    Publication Date: 2023-03-03
    Description: After official policy advice to governments is publicly released, governments are often accused of ignoring or rejecting their experts. Commonly represented as politicisation, this depiction is superficial. Digging deeper, is there something about the official advice itself that makes it easy to ignore? Instead of lamenting a demise of expertise, Christiane Gerblinger asks: does the expert advice of policy officials feature characteristics that invite its government audience to overlook or misread it? To answer this question, Gerblinger critically examines official policy advice and finds the language of the rebuffed: government experts reluctant to disclose what they know so as to accommodate political circumstances. She argues that this language evades stable meaning and diminishes the democratic right of citizens to scrutinise the work of government.
    Keywords: policy ; evidence ; expertise ; Communication ; knowledge construction ; bic Book Industry Communication::G Reference, information & interdisciplinary subjects::GT Interdisciplinary studies::GTC Communication studies ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPQ Central government::JPQB Central government policies
    Language: English
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  • 3
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    Designing Social Service Markets (2022)
    ANU Press | ANU Press
    Details
    Publication Date: 2024-03-29
    Description: Governments of both right and left have been introducing market logics and instruments into Australian social services in recent decades. Their stated goals include reducing costs, increasing service diversity and, in some sectors, empowering consumers. This collection presents a set of original case studies of marketisation in social services as diverse as family day care, refugee settlement, employment services in remote communities, disability support, residential aged care, housing and retirement incomes. Contributors examine how governments have designed these markets, how they work, and their outcomes, with a focus on how risks and benefits are distributed between governments, providers and service users. Their analyses show that inefficiency, low‑quality services and inequitable access are typical problems. Avoiding simplistic explanations that attribute these problems to either a few 'bad apple' service providers or an amorphous neoliberalism that is the sum of all negative developments in recent years, the collection demonstrates the diversity of market models and examines how specific market designs make social service provision susceptible to particular problems. The evidence presented in this collection suggests that Australian governments’ market-making policies have produced fragile and fragmented service systems, in which the risks of rent-seeking, resource leakage and regulatory capture are high. Yet the design of social service markets and their implementation are largely under political control. Consequently, if governments choose to work with market instruments, they need to do so differently, working with principles and practices that drive up both quality and equality.
    Keywords: Marketisation ; privatisation ; regulation ; Australian public policy ; Social services ; bic Book Industry Communication::J Society & social sciences::JK Social services & welfare, criminology::JKS Social welfare & social services ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration ; thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services ; thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration
    Language: English
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  • 4
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    Delivering Policy Reform (2021)
    ANU Press
    Details
    Publication Date: 2022-04-28
    Description: Predictable and unpredictable challenges continually confront the policy settings and policy frameworks of governments. They provide a constantly changing dynamic within which policy-making operates. Governments at all levels are asking their public services to identify innovative and workable reforms to anticipate and address these challenges. Public service leaders around the world are struggling not only to better anticipate emerging demands but also to address reform backlogs. However, time and time again, major policy reforms can prove tough to implement – especially in turbulent environments – and even tougher to anchor over time. This leads to considerable uncertainty and inefficiency as governments and policy communities try to keep pace with change. Policies that unravel or are dismantled are costly and represent wasted opportunities. They lead to cynicism about the effectiveness of governments and public service advice more generally, making it more difficult to deal with other emerging challenges. This volume of proactive essays on delivering policy reform offers an intriguing blend of strategic policy advice and management insight. It brings together a diverse range of highquality contributors from overseas as well as from Australia and New Zealand – including national political leaders, public service executives, heads of independent agencies, and leading international scholars.
    Keywords: public administration ; policy sciences ; Australia ; Commonwealth of Nations ; New Zealand ; OECD ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration
    Language: English
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  • 5
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    Whistling While They Work (2021)
    ANU Press
    Details
    Publication Date: 2022-04-28
    Description: This guide sets out results from four years of research into how public sector organisations can better fulfil their missions, maintain their integrity and value their employees by adopting a current best-practice approach to the management of whistleblowing. This guide focuses on: the processes needed for public employees and employees of public contractors to be able to report concerns about wrongdoing in public agencies and programs; and managerial responsibilities for the support, protection and management of those who make disclosures about wrongdoing, as part of an integrated management approach. The guide is designed to assist with the special systems needed for managing ‘public interest’ whistleblowing-where the suspected or alleged wrongdoing affects more than the personal or private interests of the person making the disclosure. As the guide explains, however, an integrated approach requires having good systems for managing all types of reported wrongdoing-including personal, employment and workplace grievances-not least because these might often be interrelated with ‘public interest’ matters.
    Keywords: public administration ; disclosure of information ; whistle blowing ; Case study ; Confidentiality ; Line management ; Natural justice ; Policy ; Practical Action ; Risk assessment ; Risk management ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration
    Language: English
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  • 6
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    Public Sector Employment in the 21st Century (2021)
    ANU Press
    Details
    Publication Date: 2022-04-28
    Description: This book addresses the transformations which have occurred in employment arrangements and practices in the Australian public sector over the past decade and the changes in responsibilities and accountability through employment contracts, whistleblower legislation and partnerships between government and the private sector. It provides a comparative context through studies of reconstruction of the public service in the United Kingdom and New Zealand. Themes of contractualisation, privatisation and outsourcing are explored and critically examined, as well as influences of the industrial relations legislative framework including the Work Choices legislation.
    Keywords: australia ; industrial relations ; civil service ; labor contract ; privatization ; new zealand ; great britain ; labor laws and legislation ; Parliament of Australia ; Public sector ; Public service ; Whistleblower ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration ; bic Book Industry Communication::L Law
    Language: English
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  • 7
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    Whatever Happened to Frank and Fearless? (2021)
    ANU Press
    Details
    Publication Date: 2022-04-28
    Description: In this evidence-based and closely argued work, Kathy MacDermott plots the changes in the culture of the Australian Public Service that have led many contemporary commentators to lament the purported loss of traditional public service values of impartiality, intellectual rigour and — most importantly — the willingness of public servants at all levels to offer frank and fearless advice to their superiors and their ministers. MacDermott brings to her analysis an insider’s sensibility and a thorough forensic analysis of the impact of some 20 years of relentless administrative ‘reform’ on the values and behaviour of the APS. Although this story has its beginnings in the Hawke-Keating eras, MacDermott convincingly argues that structural and cultural change compromising the integrity of the public service reached its apogee towards the end of the eleven years of the Howard government. This is a ‘must read’ for students of Australian political and administrative history. MacDermott offers cautionary observations that the new national government might do well to heed.
    Keywords: australia ; public service ; public management ; Civil service ; Decision-making ; Industrial relations ; Performance management ; Senior management ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration
    Language: English
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  • 8
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    Public Sector Governance in Australia (2021)
    ANU Press
    Details
    Publication Date: 2022-04-28
    Description: Australia lacks a scholarly book that covers recent developments in public sector governance in Australia and blends cross-disciplinary perspectives from law, management, public administration and public policy. The primary reason for writing this book is to fill the gap in the treatment of this subject, and to provide insights from empirical evidence and current practice. The book provides the first comprehensive theoretical and empirical work on governance in the Commonwealth public sector. It addresses the issues that emerged under the Howard government as well as their handling under the Rudd and Gillard governments. The book aims to enhance understanding of and communication about public governance across government, industry and the community. The authors bring to this book expertise gained from political science, public administration and policy, public and private sector law.
    Keywords: public sector ; Accountability ; Australia ; Civil service ; Corporate governance ; Decision-making ; Private sector ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration
    Language: English
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  • 9
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    Ministerial Careers and Accountability in the Australian Commonwealth Government (2021)
    ANU Press
    Details
    Publication Date: 2022-04-28
    Description: This book examines the roles, responsibilities and accountabilities of Australian cabinet ministers. It examines the sorts of jobs ministers do, what is expected of them, what they expect of the job and how they (are supposed to) work together as a team. It considers aspects of how they are chosen to become ministers; how they are scrutinised by parliament and the media; and how ministers themselves view accountability. It also looks at the causes of calls for ministers to resign, examines scandals around ministers and assesses ministerial accountability.
    Keywords: ministers ; public sector ; Accountability ; Australia ; Australian Labor Party ; Backbencher ; Individual ministerial responsibility ; John Howard ; bic Book Industry Communication::J Society & social sciences::JP Politics & government::JPP Public administration
    Language: English
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