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  • American Geophysical Union  (4,831)
  • Emerald  (3,322)
  • 2000-2004  (8,153)
  • 1925-1929
  • 2002  (8,153)
Collection
Publisher
Years
  • 2000-2004  (8,153)
  • 1925-1929
Year
  • 1
    Electronic Resource
    Electronic Resource
    A conjoint analysis of voice over IP attributes (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 7-15 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: The ability to transmit and process voice over Internet protocol (VoIP) networks has important implications for technology managers. Many companies today are rushing to bring different VoIP products to market with a wide variety of features. Managers will need to understand the tradeoffs associated with VoIP as compared to the Public Switched Telephone Network (PSTN). This paper measures the preference structures between IP telephony and PSTN services using conjoint analysis. The purpose is to suggest those VoIP technology attributes that best meet users' needs.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240210415781
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  • 2
    Electronic Resource
    Electronic Resource
    A peer-to-peer distributed selection algorithm for the Internet (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 16-30 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Heretofore, it has been extremely expensive to install and use distributed databases. With the advent of Java, JDBC and other Internet technologies, it has become easy and inexpensive to connect multiple databases and form distributed databases, even where the various host computers run on different platforms. These types of databases can be used in many peer-to-peer applications which are now receiving much attention from researchers. Although it is easy to form a distributed database via Internet/intranet, effective sharing of information continues to be problematic. We need to pay more attention to the enabling algorithms, as dedicated links between computers are usually not available in peer-to-peer systems. The lack of dedicated links can cause poor performance, especially if the databases are connected via Internet. Discusses the problems of distributed database operation with reference to an example. Presents two statistical selection algorithms which are designed to select the jth smallest key from a very large file distributed over many computers. The objective of these algorithms is to minimise the number of communication messages necessary to the selection operation. One algorithm is for the intranet with broadcast/multicast facilities while the other is for Internet without broadcast/multicast facilities.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240210415790
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  • 3
    Electronic Resource
    Electronic Resource
    Internet usage and competitive advantage: the impact of the Internet on an old economy industry in Spain (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 391-401 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Since the beginnings of the computing era it has been suggested that firm performance could be enhanced by the use of information technology which would help firms to score better on such indicators as productivity, profitability and market share. TCP/IP or the Internet are examples of the technology that is now available to help firms pursue their strategic aims. So far, however, their effects remain uncertain. In this paper we attempt to provide some evidence regarding the impact of the Internet on competitive advantage in a non "dot.com" industry in Spain. We also offer some ideas that may help to explain the role of the Internet as a competitive tool in modern firms.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240210447146
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  • 4
    Electronic Resource
    Electronic Resource
    A content analysis of multinationals' Web communication strategies: cross-cultural research framework and pre-testing (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 380-390 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Despite the growing trend toward the interactive medium, there would appear to be a lack of comprehensive research methodology for evaluating the degree of standardisation in multinational corporations' (MNCs') online communication strategies across differing cultures. The objective of this exploratory study is to construct a research framework for cross-cultural comparison of corporate Web pages, applying traditional advertising content study techniques. A series of pre-tests were conducted to examine three explanatory variables, i.e. information content, cultural values and creative strategies on Japanese MNCs' product-based home pages in Japan, Spain and the USA. The results revealed that Japanese firms tended to localise their online communication strategies in their target markets. In closing, future research directions are discussed and content analysis research designs are summarised.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10662240210447137
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  • 5
    Electronic Resource
    Electronic Resource
    Media X: the new liberal arts? (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 15-17 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Stanford University, situated in California's Silicon Valley, is in a prime location to both study the emerging new media as well as to incorporate it into the academic programs. This opportunity arises at the same moment that Stanford is encouraging intellectual explorations across all disciplines on the campus. The Media-X project promotes collaborative efforts, not only on campus but between the Institution and the larger Silicon Valley community, exploring new opportunities in research, teaching and professional scholarship, as well as the implications for the Core Curriculum in the "new" liberal arts of the 21st century and beyond - Ed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210697804
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  • 6
    Electronic Resource
    Electronic Resource
    Advancing social justice as a part of educational leadership development: The potential of imaging technologies (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 12-15 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: We discuss beneficial uses of imaging technologies in higher education that advance social justice. Misuse and ineffectiveness of shared decision making, specifically as related to power relationships and the redistribution of decision-making authority, are addressed through the development of technologically delivered experiential simulations (ES). We outline ways in which ES can change higher education preparation programs to meet and adapt to the challenges of the future. ES entails using computer technology to modify a person's appearance and thereby evoking an atypical response from an audience. The key to our proposal, however, is having the person with the modified persona learn lessons pertinent to democratic cultures and social justice from their experience of immersion in that response.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210446424
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  • 7
    Electronic Resource
    Electronic Resource
    The interface between experiential learning and the Internet: Ways for improving learning productivity (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 5-11 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: This paper addresses the persisting problem of stagnant productivity in the education sector and its contribution to escalating costs. An approach to improving learning productivity is proposed which emphasizes the integration of ICT, service learning, experiential learning, and cooperative learning. Thus, the fundamental theme of this paper is to link these four learning domains as a basic strategy to improve the quality and productivity of education and at the same time to reduce costs or limit cost increases. The advances in ICT and the concomitant "death of distance" greatly strengthen the potential for teachers to become facilitators to organize creative autonomous learning in diverse settings. Concrete examples are described from diverse cultural settings such as South Africa, Cambodia, Costa Rica, Chile, Japan, Laos, Vietnam, Thailand and Oregon. The paper concludes by offering a number of specific recommendations to improve learning productivity.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210446415
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  • 8
    Electronic Resource
    Electronic Resource
    Transcending digital, performance, and innovation divides in the preparation of new teachers (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 16-21 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: In this article I argue that teacher educators must prepare future classroom teachers to bridge innovation, digital and performance divides so that they are supported to develop new pedagogy that incorporates technology to increase student performance. In most of the teacher licensure programs at the University of Minnesota, where I direct its Ed-U-Tech project, a Preparing Tomorrow's Teachers to Use Technology (PT3) grant, we are working towards these ends. In particular, I describe the eTIP Cases, an instructional tool that others and I have created to develop preservice teachers' technology integration abilities. These instructional cases are powered by IMMEX software, which provides embedded assessment capabilities. It is felt that the learning environments created by these cases and the response they demand help preservice teachers to develop the instructional planning and decision-making skills necessary to bridge innovation, digital and performance divides in K12 schools.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210446433
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  • 9
    Electronic Resource
    Electronic Resource
    Personal capital and virtual selves: Learning to manage the five "divides" (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 22-27 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Invention arises from creativity, while innovation arises from invention. Innovation is not the last step in this sequence; innovations must be implemented through small and large changes in organizational practices before they can become operationally successful. The comparatively higher frequency and wider distribution of this process defines an innovation society and its economy. This article proposes a focus on the individual as the first beneficiary of preparatory and on-the-job-services to help evolve innovation societies for coping with five major "divides" currently driving the unequal distribution of global opportunity. To this end, the article proposes developing personal capital through role evolution, rehearsal, and assessment processes supported by "virtual" selves.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210446442
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  • 10
    Electronic Resource
    Electronic Resource
    Adopting technology should mean adapting it to meet learning needs (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 14-18 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: The thrust of this essay is that there is an increasing emphasis on the capabilities graduates need to have. We live in a changing, complex world and so post-secondary programs need to equip students with the capacity to adapt their learning into working in a variety of new situations. Planning for the unknown is always tricky and needs to be done with care. Using technology in designing post-secondary programs provides new opportunities but also adds another layer of complexity. Four aspects considered essential are: defining what we are asking students to ultimately achieve (graduate capabilities); designing at both program and course levels; working together in teams (the complexity demands that); and obtaining evidence that we are on the right track.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210452111
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  • 11
    Electronic Resource
    Electronic Resource
    Refocusing learning on pedagogy in a connected world (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 7-13 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Advances in technology provide valuable opportunities for furthering the goals and methods of education. In this paper, we argue that, unfortunately, many of these opportunities are not seized because of restrictive conceptions of education that constrain teachers to viewing the educational mission primarily in terms of providing instruction. Adopting a pedagogical stance on this issue leads us to a fundamental rethink of how technology can and should be used. From this reconsideration, we conclude that using technology predominantly to provide access to learning content is a misguided use of technology. Technology is rendered more powerful for learning objectives when it is used to support learning-by-doing. Technological advancement on its own does not lead to better education. Pedagogical guidance is vital if technology is to be productive for human learning.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210452102
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  • 12
    Electronic Resource
    Electronic Resource
    Tips on tactics - a legal perspective on innovating beyond the corporate boundary (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 10-12 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The legal framework for extending innovation beyond the corporate boundary is the Strategic Alliance (or partnership) Agreement. Before entering into any type of alliance involving a joint development arrangement, every company whose core assets are comprised of intellectual property should conduct an internal Intellectual Property Audit. Make certain what you own (or control through licenses) it may be more or less than you think. The second phase of the Intellectual Property Audit is to make sure your Intellectual Property Assets are protected. Begin drafting the Alliance Agreement by articulating the goals of the alliance as specifically as possible. Define the product to be developed or area to be explored in detail. The Alliance Agreement should define the what technology is proprietary to each party. Determine in advance who collects the money, how is the money split, and who does the accounting. Each party should be individually responsible for the cost of defending any claims of infringement. Options can be tied to the development and testing milestones that allow you to get out of the deal entirely or reduce it from an exclusive to a non-exclusive arrangement.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570210427909
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  • 13
    Electronic Resource
    Electronic Resource
    Customer experience places: the new offering frontier (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 4-11 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Marketing flounders at many companies today, as people have become relatively immune to messages broadcast at them. The way to reach customers is to create an experience they can participate in and enjoy, the new offering frontier. To be clear, this article is not about "experiential marketing" - that is, giving marketing promotions more sensory appeal by adding imagery, tactile materials, motion, scents, sounds, or other sensations. Rather, as a key part of their marketing programs companies should create experience places - absorbing, entertaining real or virtual locations - where customers can try out offerings as they immerse themselves in the experience. Companies should not stop at creating just one experience place; marketers should investigate the location hierarchy model to learn how to design a series of related experiences that flow one from another, creating demand up and down at every level. These various real and virtual experiences generate new forms of revenue and drive sales of whatever the company currently offers. When experience places are done well, potential customers can't help but pay attention - and the leading companies find that customers are willing to pay for the experiences.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570210435306
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  • 14
    Electronic Resource
    Electronic Resource
    Weird ideas that work: an interview with Robert Sutton (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 12-14 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In this interview Robert Sutton talks about some of the counterintuitive practices he believes spur innovation. He proposes that companies should adopt eleven practices. Hire slow learners (of the organizational code). Hire people who make you uncomfortable, even those you dislike. Hire people you probably do not need. Use job interviews to get ideas not just to screen candidates. Encourage people to ignore and defy superiors and peers. Find some happy people and get them to fight. Reward success and failure and punish inaction. Decide to do something that will probably fail, and then convince yourself and everyone else that success is certain. Think of some ridiculous or impractical things to do, and then plan to do them. Avoid, distract, and bore customers, critics and anyone else who just wants to talk about money. Do not try to learn anything from people who say they have solved the problems you face. Forget the past, especially your company's successes. In sum, he believes that creative companies and teams are inefficient and annoying places to work.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570210435315
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  • 15
    Electronic Resource
    Electronic Resource
    Business transformation through outsourcing (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 23-28 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Outsourcing is rapidly evolving beyond the simple reengineering of support processes. For many companies, outsourcing partnerships are being used to achieve rapid, sustainable improvement in enterprise-level performance. More specifically, in addition to the baseline value of reducing costs and offloading unimportant activities, partnership with an outsourcing vendor can be used to gain access to competitive skills, improve service levels, and increase the company's ability to respond to changing business needs. To classify an outsourcing program as truly "business transformation", it must change the way the client company works by using outsourcing to achieve a rapid, sustainable radical improvement in performance - as measured by dramatic growth, market repositioning or rapid diversification. The resulting performance improvement can be measured in dramatic gains in share price, market position and return on capital. In short, it is a comprehensive approach that seeks to create new capabilities and then use them to achieve a clear strategic objective. Business transformation outsourcing achieves results by integrating five essential process components: top-level leadership, bold strategic agenda, innovative financial structure, outsourcing to transform critical processes, and focus on enterprise outcomes.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570210435342
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  • 16
    Electronic Resource
    Electronic Resource
    Toxic processes challenged at the Strategos "Innovation Academy" (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 29-32 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In a session of the Strategos Innovation Academy, participants considered how a number of core management processes - for example, strategic planning, capital budgeting, performance assessment and product and process development - inhibit innovation. Working in groups, the participants identified problems with existing practices and then suggested a number of ways to make the process less toxic to innovation. Today's strategic-planning processes rarely emphasize radical innovation - the new business concepts and operational models that are necessary to keep corporations at the head of the pack - either implicitly or explicitly. Another failure that participants identified is the linkage between strategy planning and the annual budgetary cycle. To improve strategic planning, participants made a number of other suggestions, many of which derive from the toxicities and failures of the existing strategic-planning process. Companies should first ensure that their business definition and associated mission statement are broad. Narrow definitions are likely to reduce a company's identity to its current business model, thereby impeding the possibility of renewal. Companies should also explicitly include innovation in the strategic-planning process. A chief innovation officer - a new senior-level appointee in the company - can help ensure that innovation remains central to the strategic-planning process. Greater scrutiny of strategic plans can also help. For example, CEOs can reject strategic plans that do not include a substantial amount of innovation. The introduction of new metrics for innovation would help formalize this commitment to innovation. Participants also recommended that companies find ways to dissociate the strategic-planning process from an annual schedule. Instead, the process needs to become continuous. To this end, some participants advocated renaming the process strategic evolution instead of strategic planning.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570210435351
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  • 17
    Electronic Resource
    Electronic Resource
    Brand architecture: building brand portfolio value (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 22-28 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Corporations must routinely ask "how should we allocate existing financial and human resources among our brands to grow shareholder value?" Firms should focus on getting the most from existing brands through better organizing and managing brands and brand inter-relationships within the existing portfolio. "Brand architecture" is the way a company organizes, manages, and markets their brands. It must align with and support business goals and strategies. Different business strategies require different brand architectures. The two most common types are: "Branded house" architecture - employs a single (master) brand to span a series of offerings that may operate with descriptive sub-brand names and "House of brands" architecture - each brand is stand-alone; the sum of performance of the independent brands is greater than they would be if under a master brand. Neither type is better than the other. Some companies use a mix of both. The key is to have a well-defined brand architecture strategy. Steps to maximize brand architecture: take stock of your brand portfolio from the perspective of customers because their view is the foundation for your strategy; do "brand relationship mapping" to identify the relationships and opportunities between brands across your portfolio. Check for these criteria: the perceived or potential credibility of the brands in that space - the perceptual license; whether or not the company currently has or can develop competencies in that space - the organizational capabilities; and whether the size and current or potential growth of the market is significant enough to merit exploitation and investment - the market opportunity. Mine the opportunities where all three criteria are met (aka, the "sweet spot"). Or use these innovative strategies if all criteria do not intersect: "pooling" and "trading," branded partnerships', strategic brand consolidation, brand acquisition, new brand creation. Continuously emphasize the portfolio-wide thinking and business-wide implications of brand-oriented decisions. Create a brand council. When managed strategically and used as a structure to anticipate future business and brand needs, concerns, and issues, brand architecture can be the critical link to business strategy and the means to optimize growth and brand value.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10878570210442524
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  • 18
    Electronic Resource
    Electronic Resource
    The motivation of gameplay: The real twenty-first century learning revolution (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 5-11 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Many academics prefer to think of education as "work" rather than "fun". As a result, motivation in higher education rarely comes from the process itself. The author predicts this will change as the generation raised on the engagement of games no longer accepts the historical but unnecessary separation of fun and learning. The author offers the games world as an example of the process itself being motivating to the user. He ascribes this to "gameplay", the techniques used by game designers to keep players engaged. The author suggests several ways to bring the motivation of gameplay into education, and predicts that gameplay will eventually become the criterion by which students choose their courses.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210431349
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  • 19
    Electronic Resource
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    Student self-managed learning - cause for concern? (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 12-16 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: One of the defining characteristics of higher education is the expectation that undergraduates will exercise some responsibility for the management of their learning. In the UK and elsewhere student self-managed learning has become more salient due to resource constraints and the increasing emphasis on equipping students with what they need to become lifelong learners. At the same time, as a result of widening access policies, developments in compulsory education systems and changing lifestyles, undergraduates appear less well prepared to cope with the demands of self-managed learning than might have been the case in the past. The problem is further compounded by the diversity of view amongst academic staff concerning the extent and nature of the support, which they should provide in this respect. Although the need for support will vary between institutions, all are faced, to a greater or lesser extent, with the challenge of ensuring that their learning and teaching strategies take account of the contingencies of self-managed learning
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210431358
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  • 20
    Electronic Resource
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    Prospective education for an innovation economy (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 17-22 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: This paper projects a positive future for America and the globe within an emerging "innovation economy". The innovation economy is supported by knowledge workers and by emerging innovation workers. The authors offer examples in support of an innovation economy, stressing the development and application of strategic capital in selected areas: education; culture; the individual; society; and technology. The authors suggest that education services take the lead through a new "prospective" service mission. Prospective education would undertake continuous strategic projections and mine the most promising of these. Both services would help support the innovation economy and its innovative individuals and organizations.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210431367
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  • 21
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    The strategic context of education in America 2000 to 2020 - part 1 (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 6-12 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Presents a futurist's view of education in the USA, taking into account reliably forecastable realities (the knowable future), which will impact upon how education will be delivered and necessitate changes in education content and strategies.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210440321
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  • 22
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    Why are there so few fully online BA/BS programs in traditional "arts and sciences" disciplines? (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 23-28 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: Although online learning in American higher education is growing rapidly, online degree and certificate programs are usually either general or career-oriented. Notably lacking are fully online bachelor degree programs in the traditional liberal "arts and sciences" disciplines; a recent research inquiry found only a very few such programs are currently available. The availability of fully online degree programs is important for providing maximum access to education for geographically dispersed, highly mobile, and other learners. Available programs in liberal arts disciplines may also be an indicator of online learning as a well-regarded degree pathway. There may be several possible explanations for the current lack of these programs, such as lack of market demand, logistical obstacles, and greater focus on blended learning delivery approaches. Despite current obstacles, rising demand for online courses, increased partnership ventures, and other factors suggest an emerging market which will result in greater future availability for such programs.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210431376
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  • 23
    Electronic Resource
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    Student self-managed learning - time for action (2002)
    Bradford : Emerald
    On the horizon 10 (2002), S. 13-14 
    Details
    ISSN: 1085-4959
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Education , Economics
    Notes: As student self-managed learning becomes an increasingly significant element of campus-based higher education courses, so action is required to ensure that academic staff are primed to deal with the challenges involved. Reconciling the needs and inclinations of students with the capabilities and disposition of academic staff in this respect is not for the faint-hearted. It calls for an active and sensitive leadership that is prepared to endorse revised understandings of academic development and academic discretion and to put in place measures designed to bring about their realisation.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10748120210440330
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  • 24
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    Pricing on the Internet (2002)
    Bingley : Emerald
    The @journal of product & brand management 11 (2002), S. 274-288 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Conventional theories suggest that the Internet will drive down prices and lead to perfectly competitive prices. However, there is contradictory evidence indicating that online prices are not absolutely lower than offline stores. Regardless, the Internet gives rise to many opportunities for leveraging pricing strategies, in research and testing capabilities, customer segmentation, dynamic pricing, product differentiation, developing brand loyalty, including shipping and handling in the profitability analysis, offering multiple versions, and creating or participating in electronic marketplaces. The trading platform of eBay, Priceline's reverse auction, and price comparison Web sites are examples of novel Internet pricing models that are helping create a new pricing paradigm.
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    URL: http://dx.doi.org/10.1108/10610420210442201
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    Segmenting customer brand preference: demographic or psychographic (2002)
    Bingley : Emerald
    The @journal of product & brand management 11 (2002), S. 249-268 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A multi-segmenting methodology is proposed for comparing the segmenting capabilities of segmentation variables and providing complete market segmentation information. Demographic and psychographic variables based on the differentiation of consumer brand preference were used to elicit the characteristics of market segments. In a comparative evaluation, the multi-combination variables of demographic segmentation exhibited market-segmenting capabilities equivalent to those of psychographic segmentation. The purpose of this research is utilizing multiple segmentation variables to identify smaller, better-defined target sub-markets for enhancing business competitive advantages.
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    URL: http://dx.doi.org/10.1108/10610420210435443
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    The influence of print advertisement organization on odd-ending price image effects (2002)
    Bingley : Emerald
    The @journal of product & brand management 11 (2002), S. 319-334 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Although findings have been inconsistent, there is some evidence from both experimental studies and field research that prices set just below the nearest round figure produce higher than expected demand at that level. Other research has demonstrated that the organization of verbal and/or pictorial elements of a print advertisement can influence the persuasive impact of that ad. The author combines these two streams of research in examining preference for brands associated with 0- versus 9-ending prices that are displayed in different advertising layouts. Results indicate that the higher than expected demand associated with 9-ending prices is more likely when prices are placed to the left of attended verbal information contained in an ad, due to the more positive evaluations of price that occur with more efficient subconscious processing.
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    URL: http://dx.doi.org/10.1108/10610420210442193
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    Testing cross-cultural invariance of the brand equity creation process (2002)
    Bingley : Emerald
    The @journal of product & brand management 11 (2002), S. 380-398 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The purpose of this study is to explore the cross-cultural generalizability of Yoo et al.'s brand equity creation process model. A two-step approach is introduced and used to test the factorial invariance of the model cross-culturally. The results reveal which marketing efforts and brand equity dimensions have invariant effects on brand equity across the US and Korean samples. Specifically, brand loyalty and perceived product quality do not have an invariant effect on brand equity, while brand awareness/associations have an equivalent effect. Price and store image show an equivalent, positive effect on perceived quality; distribution intensity has an equivalent, positive effect on both perceived quality and brand loyalty; and price deals have an equivalent, negative effect on both perceived quality and brand awareness/associations. But advertising has a quite different effect on brand equity. The between-group differences in the brand equity formation process are explained from a cultural perspective.
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    URL: http://dx.doi.org/10.1108/10610420210445505
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    Has talent, needs customers: An engineering lab profits from its first strategy experiments (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 34-37 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This coatings lab and job shop with a talent for innovation has been operating for more than a decade without a marketing strategy. Short of cash, it must now quickly invent and implement a customer-focused strategy if it is to survive. This case study highlights how strategy and proactive leadership work together in small, flexible and fast-moving organizations. But the case shows why the work of discovery, communication, and implementation of strategic direction is such a messy process in the tactical world. This case looks at how Millis created its business plan, the tactics it implemented and the business practices it adopted.
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    URL: http://dx.doi.org/10.1108/10878570210427936
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    Getting from good to great: a conversation with Jim Collins (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 10-14 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Strategy & Leadership contributing editors interviewed researcher Jim Collins. Collins is author of two influential books: Built to Last: Successful Habits of Visionary Companies co-authored with Jerry Porras, and Good to Great: Why Some Companies Make the Leap ... and Others Don't. Some key points Collins makes are: The transition from good to great all began with a Level 5 leader. The essence of Level 5 leadership is having an ambition for the cause of the work-the outcome, the company, the organization-above the self; also, at the same time, having the ferocious, frightening, terrifying willfulness to act upon that ambition. Most Level 5 leaders understand that their report card only comes in when their successor succeeds. In most cases, but not all, their successors were even more successful than they were. That's different from the comparison cases, where a number of the executives defined their success in terms of their successor failing. All the good-to-great CEOs said "I am not going to answer the 'What to do' question until I've got the right people. And we will not determine where to drive this bus until we decide who should be on the bus, who should be off the bus, and who should be in what seat." In the comparison companies, you have leaders who often came in with "the what" and then tried to get everybody to go there, whereas the good-to-great companies had leaders who began with the "who" and then figured it out from there. The idea that you first get the right team and only later figure out where to drive the bus is absolutely contrary to what everyone learned in business school. The great companies understood what they could absolutely be the best in the world at. And also, "If we can't be the best in the world at it then we shouldn't be doing it." They wanted to have a profound understanding of their economics and how to fundamentally change them. And they put a high premium on things that they were very passionate about.
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    URL: http://dx.doi.org/10.1108/10878570210442506
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    Strategy development for the real world: A metro newspaper has nowhere to grow and lots of "new media" competition (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 10-17 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A respected Wisconsin metro newspaper, confronting significant market change and eroding profit opportunities, gathered a broad cross-section of its management team together a little more than a year ago to take a fresh look at its business strategy. The resulting strategic plan strikes a balance between focusing on key operational targets and creating distinctive editorial products that ensures the paper remains the "indispensable source of news and information" in its markets. This case study examines how The Milwaukee Journal Sentinel used strategic planning to craft a strategy that keeps profits flowing despite in an increasingly competitive market environment. This case demonstrates that even when a company is pushed to improve operational performance it still cannot ignore the need to create a distinctive strategic position in its market. And, even when a company enjoys a leading market position, it cannot afford to relax its commitment to operational excellence.
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    URL: http://dx.doi.org/10.1108/10878570210414390
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    In a downturn do you cut pay, slash the workforce or protect precious talent? (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 23-26 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Little research has explored how best to reduce labor costs when the economy turns down. A recent phone survey of CEOs and senior executives at 20 "Fortune 100" companies suggests that CEOs are now concerned and confused about how best to shrink their workforce. It also indicates that they would rather use layoffs than pay cuts to reduce labor cost. But these senior executives realize they cannot "shrink to greatness." Eventually these successful companies must again begin to add staff. So planning strategically now for both the growth and shrinkage of the workforce is essential to providing a high-performance workforce and workplace.
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    URL: http://dx.doi.org/10.1108/10878570210414417
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    Civic scenarios as a tool for societal change (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 32-37 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Since the early 1990s, Generon Consulting has been developing the use of scenario thinking as a tool for effecting societal change. In its civic scenario projects, a group of influential leaders, drawn from a broad range of sectors and organizations, works together to understand what is happening, might happen, and should happen in their city, region, or country. They then act in concert on that shared understanding and vision. This article summarizes its experience with this work to date, the process developed, and the kinds of results produced. Examples are drawn from pioneering projects in two countries that made among the most remarkable democratic transitions of the 1990s: South Africa and Guatemala.
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    URL: http://dx.doi.org/10.1108/10878570210697027
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    An incubator for foreign companies hoping to hatch in the USA (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 38-40 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Interviews the founder and executive director of the International Business Incubator (IBI) of Silicon Valley, which stimulates regional growth and acts as an economic development agency. States that despite the collapse of the 'dot-com' bubble, IBI has continued to nurture businesses that choose the sales growth route to expansion. Explains that the company, a traditional not-for-profit incubator largely funded by the City of San Jose Redevelopment Agency, helps organizations to deal with the special problems experienced by foreign companies entering the USA. Points out that they only accept firms with sales experience in their own country, which helps their success rate, but warns of a number of common misconceptions. Describes the successful incubator model, stressing the importance of working to reduce risk for the startup or new company, the entrepreneur, the investors and for the region. Regards the incubator's most important contribution as the quality and scope of relationships with professionals and consultants available to its clients.
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    URL: http://dx.doi.org/10.1108/10878570210414435
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    The CEO's "how to" guide to crisis communications (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 21-24 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The best way to manage a crisis that requires communication with stakeholders is to plan for a variety of emergencies. In some cases, anticipating a crisis can even go a long way toward preventing one. Crisis can come in many forms -- from a product recall to a class-action lawsuit to an SEC investigation. Being prepared to communicate quickly and adroitly-and regularly rehearsing-- is a corporation's best defense against a wide range of possible miscommunication risks. The author proposes a six-step plan.
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    URL: http://dx.doi.org/10.1108/10878570210422111
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    How leaders of multi-business groups add value (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 15-22 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Too often leaders of multi-business groups struggle with how to best add value at this level of management. CEOs and business group leaders can improve the odds of success in these roles, and better retain potential successors, by answering three questions: Is there a clear business case for grouping these businesses? Given a clear business case, what are the most important roles the group executive should play? Given these roles, what are the key skills I should look for in each group executive? Drawing from interviews, existing literature, and their own extensive experience, the authors provide frameworks and perspectives that help top executives answer these questions.
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    URL: http://dx.doi.org/10.1108/10878570210435324
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    How top management steers fast cycle teams to success (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 19-27 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Every merger and acquisition deal presents a different goal and a different mix of critical issues to manage. Making, consummating, and integrating a deal puts pressure on chief executives to play multiple leadership roles and switch quickly from one role to another throughout the merger process. The roles employed vary dramatically with the type of deal and how ambitious the strategy. As the rationales for transactions have changed, new challenges have evolved, especially for those leading the deals: leaders must establish and communicate the strategic vision for the merger -- they need to explain the top four or five sources of value in the deal and what the core values and culture of the new organization should be; leaders must cheer on the stakeholders to generate enthusiasm for the merger or acquisition, and to confront fear and uncertainty in its various forms; leaders must close the deal; leaders captain change by managing the integration of the two entities; and leaders crusade for the new entity. These five roles are essential to all transactions, but leaders need to employ each at different times. The strategic rationale behind the deal, and the inherent risks and opportunities that it presents, determines which roles a leader needs to play and when.
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    URL: http://dx.doi.org/10.1108/10878570210427927
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    Portfolio power: harnessing a group of brands to drive profitable growth (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 15-21 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Brand portfolio management is not just a marketing issue, in which a sub-optimal portfolio dilutes marketing messages and confuses customers. It also directly affects corporate profitability. Ill-defined and overlapping brands in a portfolio lead to erosion in price premiums, weaker manufacturing economies, and sub-scale distribution. In a slower economy, the problems of an under performing portfolio are even more acute: While adding brands is easy, it becomes difficult to harvest the value in a brand or to divest it. Effective brand portfolio management starts by creating a fact base about the equity in each brand and the brand's economic contribution. The application of analytical tools can inform decisions about individual and collective brand strategies from targeting and positioning to investments, partnerships, and extension opportunities. Linking the intangibles of brands to hard financial metrics allows companies to exploit the full potential of their brands and thereby gain a competitive advantage.
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    URL: http://dx.doi.org/10.1108/10878570210442515
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    Gathering information for strategic decisions, routinely (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 29-34 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Leaders at all levels of the company need to institute a simple but effective routine for collecting the information needed to take strategic action. This article explains how to make that process pervasive and suggests some specific tools to help it work effectively in your organization. There are three basic steps to strategic decision-making: getting the right information, making a good decision and then implementing that decision. Success in the information stage translates into knowing the types of information needed to make the decision, finding it, and transmitting it quickly to the decision-makers. The information required falls in three categories: knowledge about the competition, knowledge about your own company, and knowledge about your marketplace. It is not enough to merely gather the information; an infrastructure must be in place to ensure that market information is getting back to the decision-makers. Get the decision-makers together regularly to close on important issues. Critical to making better decisions is to identify alternative courses of action rather than simply one proposal. In addition to basic strategic planning there are two ways to experience making decisions under simulated conditions: wargaming and scenario planning. Regularly tracking the successful implementation of decisions made is a key method of ensuring action.
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    URL: http://dx.doi.org/10.1108/10878570210442533
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    Coors Light in Puerto Rico: battling for local dominance in a global market (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 13-17 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Even when global players are increasingly dominating an industry, smaller competitors can win in local markets by paying attention to the different needs and expectations of their customers. The top-down standardization of strategy adopted by many multinational consumer product companies can fail badly if these differences are ignored. Consumer needs and desires are not necessarily consistent across different market segments. Competitors can often exploit these differences to great advantage, particularly if some core competencies, like distribution or market intelligence, can be brought to bear. The old adage "Think global, act local" still applies in many industries. This SuÄrez Company beer case study demonstrates the impact that local market knowledge and positioning can have on a product's success. Nimble local or regional players may dethrone even the largest of multi-national or global competitors who often fail to recognize or embrace cultural differences and unique market conditions. These same multinationals may derive global benefits by re-integrating local market experience into their broader positioning, as Coors is doing now.
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    URL: http://dx.doi.org/10.1108/10878570210451579
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    Results-based leadership: an interview with Dave Ulrich (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 23-29 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Business leaders can add to their bottom line by being more attentive to "soft" organization factors, such as the commitment level of employees, the quality of leaders, and the linkage of both to obtaining results. Such "intangible" factors account for 50 percent of a company's market value. Results-based leadership is the key source of increasing this intangible value. The selection and development of leaders in the organization should begin with the question, "What is it we need to deliver for the company?" Next determine the behaviors the leaders need to deliver those results. Too many companies do the reverse. For example, a firm wants leaders who have a vision "so that" the company will be able to innovate products faster than competitors. Or, the business wants leaders who can build teams quickly "so that" the time from concept to commercialization of a product is 20 percent faster in two years. Four attributes of leadership are suggested: setting direction for where the organization is headed; demonstrating personal character; mobilizing individual employee commitment; engendering the organization's capability (building systems). Linking these attributes to results, there are four steps offered that will help build results-based leaders: believe that leadership matters; develop a leadership brand; assess leaders and find their gaps; invest in leadership. A four by four matrix tool is offered as an aid to promote the linkage between capabilities and results. Empowerment becomes easy when the four levers (information, competence, authority, and rewards) are taken across the four boundaries of every company (vertical, horizontal, external and global). A succinct example: most firms move authority vertically from top to bottom but fail when they keep information, competence and rewards at the top.
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    URL: http://dx.doi.org/10.1108/10878570210451597
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    Predicting Internet/ e-commerce use (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 402-410 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Use of the Internet continues to grow at an explosive rate. While entertainment, education and communication serve as important applications of the Internet, e-commerce continues to emerge as an increasingly significant business phenomenon. However, little empirical research exists to ide.pngy factors that influence the extent to which individuals use the Internet and e-commerce. With the aid of survey research and a neural network, this study analyzes a wide range of variables in an attempt to ide.pngy accurate predictors of this usage. The results of the analysis ide.pngy gender, overall computer usage, job-related use, and home access as important characteristics that should influence use of the Internet and e-commerce.
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    URL: http://dx.doi.org/10.1108/10662240210447155
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    Product characteristics and Internet shopping intentions (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 411-426 
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    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Estimates of online sales by product categories reveal that certain types of products fare better than others. A few conceptual papers have offered frameworks to assess the compatibility of a product to online marketing and sales. These frameworks that are based on product characteristics could help explain the differences in the asymmetrical success of online retailing. This paper reports the results of an empirical study that investigated differences between Internet shopping intentions for products categorized by cost and tangibility. Analyses of data, collected through a mail survey from over 750 respondents, show that intentions to shop using the Internet differ by tangibility of product. Reasons for this discrepancy are provided through an examination of salient and normative beliefs, along with implications for online merchants.
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    URL: http://dx.doi.org/10.1108/10662240210447164
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    Knowledge management for the analysis of complex experimentation (2002)
    Bingley : Emerald
    Internet research 12 (2002), S. 427-435 
    Details
    ISSN: 1066-2243
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science
    Notes: Government agencies carry out many events each year designed to determine future requirements and capabilities. These events include field experiments, surveys, interviews, simulations and workshops. Similar themes are evident across many of these events. Unfortunately, mechanisms for passing information from one event to the next, or for developing bodies of knowledge in the topical areas they address, have yet to be fully developed. The task is difficult on two fronts. In response to this need a knowledge management capability was developed to help provide structure for dynamic and static data and thereby, aid in the analysis of complex experimentation. The system warehouses qualitative and quantitative data and supports mining operations through a number of traditional and artificial intelligence-based techniques. Described are the information architecture of the system, the knowledge processing methodologies, and the structure of the thematic data sets that form the knowledge ontologies.
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    URL: http://dx.doi.org/10.1108/10662240210447173
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    The reinvention and sale of J.C. Penney's Direct Marketing Services unit (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 18-22 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This case chronicles the changing of a corporate unit's business model, organizational model, and mindset. The reinvention process started in early 1999 when Mercer Management Consulting received a call from Bob Romasco, who had recently assumed the role as CEO of J.C. Penney's Direct Marketing Services (DMS) unit. After completing a review of the company, he realized the need for a new vision and business design. Mercer worked closely with Romasco and his team over a two-year period to transform many aspects of the business from its strategic direction to the implementation of sophisticated direct marketing techniques. Throughout, it was clear that a successful transformation would require more than the right vision and strategy; it also required changing the general mindset of the staff.
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    URL: http://dx.doi.org/10.1108/10878570210414408
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    Five myths that blind high-growth companies: The case of "RosyOpticals.com" (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 27-31 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This case is a cautionary tale. Though "RosyOpticals.com" was one of analysts' favorite start-ups in the Internet boom, this San Francisco company's prodigious plans to get big in a hurry caused it to ignore some basic tenets of strategic management. It is not that giving their offering away to grow exponentially was a totally a bad idea as an initial strategy. But they did not encourage managers to develop realistic alternative plans. This article incorporates Doug Randall's experiences from April 2000 to June 2001 and also the insights from a number of his colleagues at similar companies.
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    URL: http://dx.doi.org/10.1108/10878570210414426
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    Escaping merger and acquisition madness (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 5-12 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Is the average M&A adventure just an executive ego trip? Is it management folly, or can it be done so that it reliably produces growth? A model presented here may help executives who are engaged in making acquisitions and making them work navigate the shoals of mergers and acquisitions more successfully.
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    URL: http://dx.doi.org/10.1108/10878570210422094
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    A CEO's guide to the new challenges of M&A leadership (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 13-18 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The legal framework for extending innovation beyond the corporate boundary is the Strategic Alliance (or partnership) Agreement. Before entering into any type of alliance involving a joint development arrangement, every company whose core assets are comprised of intellectual property should conduct an internal Intellectual Property Audit. Make certain what you own (or control through licenses) it may be more or less than you think. The second phase of the Intellectual Property Audit is to make sure your Intellectual Property Assets are protected. Begin drafting the Alliance Agreement by articulating the goals of the alliance as specifically as possible. Define the product to be developed or area to be explored in detail. The Alliance Agreement should define the what technology is proprietary to each party. Determine in advance who collects the money, how is the money split, and who does the accounting. Each party should be individually responsible for the cost of defending any claims of infringement. Options can be tied to the development and testing milestones that allow you to get out of the deal entirely or reduce it from an exclusive to a non-exclusive arrangement.
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    URL: http://dx.doi.org/10.1108/10878570210427918
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    Rip the band-aid off quickly: Why "fast, focused, and simultaneous" works best in corporate transformations (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 4-9 
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    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Suggests that in transforming their companies CEOs and management teams often do not act extensively enough to reposition their businesses. States that companies should be prepared to implement programs that are fast, focused and simultaneous in order to create a better and long-lasting shareholder value. Concludes that successful turnarounds require management to act rapidly, comprehensively and dramatically, which in turn will achieve speedier rewards.
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    URL: http://dx.doi.org/10.1108/10878570210414381
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    On misdirecting management (2002)
    Bradford : Emerald
    Strategy & leadership 30 (2002), S. 5-9 
    Details
    ISSN: 1087-8572
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The authors argue that consultants are of two types: self-promoting gurus and educators. Gurus that pontificate and promote their proprietary problem solving techniques do not educate their clients. They promote maxims that define rules of behavior but do not increase the competence of managers. They promote their proprietary solution as a fix for all problems instead of trying to increase managerial understanding of a particular corporate puzzle. They provide maxims that are really platitudes and panaceas without proof of effectiveness. A significant proportion of the advice produced by such management gurus is either incorrectly inferred from data (but nevertheless may be true) or is unsubstantiated by genuine evidence. Examples are drawn from the work of Peters, Covey, de Geus, and Hamel. Recommendations for providing management with defensive measures include: recognition that flawed research techniques produces flawed evidence; recognition that many seemingly wise maxims are really platitudes; and effective selection and use of internal and external consultants who perceive their mission to be the individualized education of managers and the solution of their organization's particular problems.
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    URL: http://dx.doi.org/10.1108/10878570210442498
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    The use of case studies in management training and development. Part 1 (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 5-8 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The authors draw on their considerable experience in writing and using case studies both in the UK and abroad to explain the potential benefits of using the case study method in management teaching. In this, the first of two articles on the subject, they elaborate on the potential benefits of using the case study method but also the ways in which the method can be misused. They go on to explain how case studies can be used effectively in developing management skills. In the second article they will deal with the topics of writing case studies, their use in assessment and cross-cultural issues in using case studies. Details of the on-line access to over 40 management case studies and exercises, with supporting teaching notes, are contained in the 5th edition of their book Skills of Management (http://thomsonlearning. co.uk).
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    URL: http://dx.doi.org/10.1108/00197850210414026
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    E-learning: research and applications (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 44-53 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Emerging digital technologies and increasing interest in the computerized delivery of higher education have led to e-learning through electronic mail, the Internet, the World Wide Web (WWW), and multimedia. Issues such as the confidence with which college faculty integrate technology in their teaching, plagiarism and communication remain as important unresolved questions. Considering these, the marketplace of learners is not responding to e-learning as anticipated. Understanding the importance of information systems, and of efforts to ensure that faculty use technology, as well as recognition of the marketplace, a framework has been developed for success with e-learning. Reviews the selected definitions of e-learning. A critical review of literature is provided with a view to developing a more practical framework for achieving success in e-learning. Also, some reported case experiences are briefly discussed. Suggestions for future research are presented.
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    URL: http://dx.doi.org/10.1108/00197850210417528
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    E-learning in support of induction training at De Lage Landen (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 70-75 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Provides a practical case illustration of the development and implementation of Web-based induction training in an international financial services company. In the context of continuing growth and change, helping new employees to swiftly familiarise and integrate into the company is seen as being critically important. Shows how the power and capabilities of the company intranet are applied to support the induction process. The design of the induction training is examined from the perspective of the Lancaster learning model. Describes how the development of interactive training demonstrator systems is helpful when presenting the proposed induction training process to operational staff in order to clarify operational needs. The practical benefits of this approach to induction training are summarised from the perspective of new employees and for human resource management.
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    URL: http://dx.doi.org/10.1108/00197850210417564
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    The productive use of strengths: a shared responsibility (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 95-100 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Suggests that the only way to get the right person in the right job at the right time is through understanding the unique make-up of the employee and using that knowledge to satisfy the operational needs of the organization and the motivational needs of the individual. The failure of organizations to adequately recognize and address this issue presents trainers and the training organization with a key responsibility: educating their organization on the critical importance of job-fit to the overall productivity of the organization and preparing both line managers and employees for their shared responsibilities in the productive use of employee strengths.
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    URL: http://dx.doi.org/10.1108/00197850210424935
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    Management development in the meat and poultry industry (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 111-115 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The meat and poultry industry commissioned the design and production of a management development programme following five years of pressure resulting from health scares and increasing regulation. Companies in the industry acknowledged an ongoing issue in filling management posts effectively and this was aggravated by the various food scares. In order to tailor the programme to industry needs, extensive consultation was undertaken. The particular profile of industry needs and the target group meant that the design must include substantial management framework integrity and a practical approach to candidates' real worlds. To meet this need, both recognised management frameworks and personal skills development have been included in the programme. Assessment provides essential credibility but has been designed to make the programme accessible to candidates with a non-academic, industry experience background. It has been designed to meet the current development needs of most companies in the industry and to be accessible to all.
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    URL: http://dx.doi.org/10.1108/00197850210424962
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    Corporate universities vs higher education institutions (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 144-150 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Corporate universities are not new, but have experienced tremendous growth during the last ten years. Predictions are that corporate universities will outnumber traditional colleges and universities within the next ten years. Reasons for the rapid growth are profiled in this article along with implications and challenges for both corporations and traditional universities. As an illustrative case, a partnering example between a corporate university and a traditional university is profiled. Costs and issues to consider in planning a corporate university are included. Changes underway at traditional universities and future implications conclude the article.
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    URL: http://dx.doi.org/10.1108/00197850210429129
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    Effective learning depends on the blend (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 191-195 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Flexibility, variety and adaptability is the name of the game in terms of attracting, retaining and motivating learners. Faced with a mind-boggling choice of multi-media solutions, training and human resources specialists are realising it is all down to finding the right blend and making sure it is well prepared. As the over-riding aim of a blended learning training programme is to meet the training requirements of both individual learner and company, it is vital to ensure that the different learning media are employed appropriately and in the right mix. In order to benefit from a learning programme that will act as a strategic business resource, companies must invest in a blend created specially for them, their culture, their business objectives and their workforce.
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    URL: http://dx.doi.org/10.1108/00197850210437111
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    Designing a training program which delivers results quickly! (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 223-228 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A well-designed and executed training program minimizes new employee "on-boarding" time and time-to-first-contribution. This paper presents considerations for the design of a two-phase training program for new employees - an initial program (addressing training requirements of a general group), and a detailed program (requiring skill mastery by individual functional area). A process involving frequent employee-leader reviews and employing the skills of peer coaches and mentors is proposed. The effectiveness of the training program can be more accurately assessed via a leadership team review of expected versus actual progress against the training program objectives. After initial cycles of this process at Solutia Inc., learnings and next steps have been identified.
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    URL: http://dx.doi.org/10.1108/00197850210442458
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    Organisational determinants of e-learning (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 256-262 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Managers now view e-learning as an important instrument for obtaining skill-based organisational outcomes. Not all organisations are likely to implement this training strategy, however, because there are significant trade-offs involved in terms of both costs and benefits. This article examines the organisational determinants of e-learning: larger establishments, organisations which employ educated workforce and well established internal labour markets are more likely to adopt an e-learning strategy. The influence of many such factors requires that a value-based analysis is undertaken to help organisations make optimal decisions about the choice of e-learning.
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    URL: http://dx.doi.org/10.1108/00197850210447246
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    Management by panacea - the training implications (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 229-232 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The various pressures that managers are under to accept ready-made solutions to problems that they face are identified. However, if the causes of the problems are not carefully diagnosed in the first instance it can be a matter of luck whether the solutions work or are actually counter-productive. Management training needs to include an emphasis on diagnostic techniques and to enable managers to look beyond departmental boundaries for both the causes of and solutions to problems. Managers also need to learn how to deploy the right mix of people to tackle problems and in so doing demonstrate to others the importance of a diagnostic and integrated approach to problem solving.
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    URL: http://dx.doi.org/10.1108/00197850210442467
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    Critical success factors for quality management implementation in Russia (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 263-268 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Compared to the rest of the world, quality management in Russia is still in its infancy. Unless an appropriate quality culture is developed to support and sustain quality management practices, it would be ineffective to introduce quality management systems into Russia. In this article, several critical success factors are identified to promote the effectiveness of quality training and management in Russian organizations.
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    URL: http://dx.doi.org/10.1108/00197850210447255
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    Problems and projects in action learning (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 287-289 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Action learning is about individual and organizational learning, but also about the problem-solving process, which involves both hard and soft inputs. Problems should be distinguished from "puzzles" and criteria for identifying real problems are described. Mapping problems in terms of task and setting is a useful means of clarification.
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    URL: http://dx.doi.org/10.1108/00197850210447291
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    NLP in business - or more than a trip to the zoo (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 182-187 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Neuro-linguistic-programming (NLP) is the art and science of personal excellence and genius. Neuro being a person's neurology, the mind and body working as one, our minds affect our bodies and vice versa, and sometimes they do not work well together, i.e. when we get ill through overworking, executive burnout. Linguistic meaning all language, as only 8 per cent of our spoken words are conveying our message, 37 per cent is conveyed though tonality, and a massive 55 per cent of our message is through body language. Programming is the way we operate in the world, from a simple daily routine such as brushing our teeth, to the more complex programs we learn in adulthood like issues we are involved in at work and in relationships. Not all programs are useful, e.g. phobias, non-productive/destructive behaviours, or behavioural reactions to limiting beliefs. NLP provides tools and techniques to help both discover and change non-supportive beliefs and behaviours.
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    URL: http://dx.doi.org/10.1108/00197850210437102
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    A profile of PR directors in British companies (2002)
    Bradford : Emerald
    Corporate communications 7 (2002), S. 17-24 
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    ISSN: 1356-3289
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Examines the role of public relations (PR) officers in British companies and the use of corporate communications. States that the PR role covers a wide area and varies from company to company. Concludes, however, that the role of the PR officer directly impacts on the strategy of the company and its strategic communications.
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    URL: http://dx.doi.org/10.1108/13563280210416008
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    A comparison of values in infomercials and commercials (2002)
    Bradford : Emerald
    Corporate communications 7 (2002), S. 34-45 
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    ISSN: 1356-3289
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The study compared values represented in infomercials with values represented in conventional commercials. A total of 318 infomercials and 861 commercials broadcast in Israel in the late 1990s were coded to examine the prominence of value systems and of specific values. Of the three value systems examined - functionalism, hedonism and altruism - functionalism was over three times more frequent in infomercials than in commercials, and altruism was over three times more frequent in commercials than in infomercials. The frequency of hedonism in commercials was 25 percent greater than it was in infomercials. Joy, the most prominent value in commercials, ranked only third in infomercials. Overall, the results show that in spite of the fact that the infomercials are longer than the commercials, they present a more limited selection of values. Infomercials repeatedly mention only the product's price, its basic qualities and its obvious uses.
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    URL: http://dx.doi.org/10.1108/13563280210416026
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    Violence, values, and the electronic media environment (2002)
    Bradford : Emerald
    Corporate communications 7 (2002), S. 25-33 
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    ISSN: 1356-3289
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article originated as a contribution to informed debate on public policy issues surrounding a review of New Zealand broadcasting policy. The issue, however, has implications well beyond the New Zealand market. Public debate on broadcasting has frequently centered on calls to: improve the quality of programming overall; improve children's programming in particular; and ban advertising in children's television programmes. This narrow focus ignores the impact of the wider viewing environment. A major focus of this article is on the potential detrimental effects on children of exposure to violence and negative values in the electronic media environment. The literature relating to this is reviewed; the presumed linkages between exposure to violence and the propensity for children to act aggressively are examined; the findings of a study of parental perceptions regarding the impact of violence and of negative values on their children are then reported. Concludes with a discussion of the role of marketing communication in this environment.
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    Internal communication during change management (2002)
    Bradford : Emerald
    Corporate communications 7 (2002), S. 46-53 
    Details
    ISSN: 1356-3289
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Globalisation, "glocalisation", deregulation, privatisation, mergers, acquisitions and a movement of labour toward less expensive economic locations, coupled with revolutionary advances in technology and simultaneous empowering of consumers coupled with changes in demand - are among the revolutionary forces impacting organisations around the world. In this dynamic context, organisations need to re-evaluate their purpose and raison d'être. This evaluative process will help them to decide which changes: strategic or operational, will have to be made in order to perpetuate survival and growth. While, undoubtedly, organisations realise the importance of good communications, they often find it hard to forge the link between "what gets said" and "what gets done". Aims, initially therefore, to explore the nature of the link between change, change management and internal communications. Ultimately aims to explore how internal communications contribute to the "successful" implementation of change management programmes. Develops as a theoretical contribution in the domains mentioned. As such, the authors would welcome comments and debate from colleagues with an interest in the fields of internal communication and change management.
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    URL: http://dx.doi.org/10.1108/13563280210416035
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    Corporate branding in a banking environment (2002)
    Bradford : Emerald
    Corporate communications 7 (2002), S. 87-91 
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    ISSN: 1356-3289
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This study explores the concept and management of a corporate branding strategy in a large South African bank. The authors review the process that Absa Bank took in developing a corporate brand after merging four banks in their group into one new large one. Models of corporate branding are reviewed and then compared with the actual process undertaken by the banks. Interviews were conducted with key managers within the bank as well as in their advertising agency. The results show that Absa bank followed the processes described in the comprehensive models.
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    URL: http://dx.doi.org/10.1108/13563280210426142
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    Corporate branding in the retail sector: a pilot study (2002)
    Bradford : Emerald
    Corporate communications 7 (2002), S. 92-99 
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    ISSN: 1356-3289
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: It can be argued that corporate branding is essentially a strategic task spanning across functional boundaries and internal and external spheres of the organisation. This paper presents the findings from a study in the UK retail sector, to assess whether practitioners share the view that the corporate brand is an integrative device and that the process of corporate branding is holistic in nature.
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    URL: http://dx.doi.org/10.1108/13563280210426151
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    Poly(styrene sulphonic acid)-doped polyaniline as an inhibitor for the corrosion of mild steel in hydrochloric acid (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 19-26 
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    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Poly(styrenesulphonic acid)-doped polyaniline has been synthesised and the influence of this polymeric compound on the inhibition of corrosion of mild steel in 1M HCl has been investigated using weight loss measurements, galvanostatic polarisation studies, electropermeation studies and a.c. impedance measurements. The polymer acts predominantly as an anodic inhibitor. Hydrogen permeation studies and a.c. impedance measurements clearly indicate a very effective performance of the compound as a corrosion inhibitor. The adsorption of the compound on the mild steel surface obeys Temkin's adsorption isotherm.
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    URL: http://dx.doi.org/10.1108/00035590210413566
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    The effect of the temperature change rate on determination of the critical pitting temperature of stainless steels (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 105-110 
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    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Results have been presented of investigations on the effect of the temperature change rate on the critical temperature of pitting corrosion. Investigations of 316L stainless steel have been conducted by cyclic thermometry. An increase has been stated of the critical pitting temperature with increase of the temperature change rate. The dependence of the pitting critical temperature is linear in character for all investigated temperature change rates. Values of the critical temperature of pitting corrosion for stationary conditions (E-ES=0) were obtained by using the extrapolation procedure. The critical pitting temperature obtained by extrapolation practically does not depend on the temperature change rate in the investigated range and is equal to 336.9?K (63.9°C).
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    URL: http://dx.doi.org/10.1108/00035590210419344
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    Inhibition of the corrosion of carbon steel in hydrochloric acid solution by bisquaternary ammonium salt (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 127-132 
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    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: The effectiveness of bisquaternary ammonium salt N,N'-Bis(dodecyldimethyl)-3-oxa-1,5- pentanediammonium dichloride used as corrosion inhibitor for carbon steel in 1.0?M HCl was investigated by weight loss and electrochemical techniques. Surfaces were characterised by scanning electron microscopy. The performance of the bisquaternary ammonium salt was also compared with that of urotropine, a commercial corrosion inhibitor for acid media in industry practice. The results showed good inhibiting action of the inhibitor. The inhibition efficiency increases with the inhibitor concentration but is temperature–independent. N,N'-Bis(dodecyldimethyl)-3-oxa-1,5-pentanediammonium dichloride acts mainly as a mixed-type inhibitor. The inhibition of this bisquaternary ammonium compound was assumed to occur via adsorption of the inhibitor molecule on the metal surface without affecting the corrosion mechanisms. The adsorption of the inhibitor on the metal surface in HCl solution was found to obey Frumkin's isotherm.
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    URL: http://dx.doi.org/10.1108/00035590210419371
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    Mechanism of the action of zinc-powder in anticorrosive coatings (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 173-180 
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    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: The present work was directed to the study of mechanisms of the action of zinc powder as an anticorrosive pigment in coating compositions based on binders that are composed of a two-component epoxy, a single-component polyurethane, and epoxy-ester resins. The results of the study have shown that neutralisation and barrier mechanisms contribute more than the electrochemical mechanism to the effectiveness of the anticorrosion protection. During the investigation, the results obtained in corrosion tests were evaluated by investigating the morphology of coatings by means of electron microscopy procedures.
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    URL: http://dx.doi.org/10.1108/00035590210426436
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    Effects of plasma cleaning and conservation treatment on the corrosion layer of corroded steel - XRD evaluation (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 256-263 
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    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: The application of hydrogen plasma on corroded steel and excavated iron artefacts has been studied. Transformations of the corrosion layer due to the plasma effect were investigated by means of X-ray diffraction analysis. The reduction of iron oxides to the stable iron oxide, magnetite, was observed for all the samples. In the case of excavated objects, the reduction to magnetite did not occur throughout the whole of the bulk of the oxides, as it does (for example) in the case of steel corroded in the laboratory. Nevertheless, excavated objects, in which a metallic core remained, were stabilised against subsequent corrosion. However, objects that are completely oxidised must be treated carefully, because treatment may result in the formation of a brittle outer layer, and there is a risk of disintegration of such items, if treated using the plasma conditioning and restoration procedure.
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    URL: http://dx.doi.org/10.1108/00035590210431755
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    High temperature oxidation behaviour of CeO and LaO modified aluminide coatings on carbon steel (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 283-294 
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    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: The aluminide and CeO2 and La2O3 containing aluminide coatings on carbon steel have been prepared by a pack cementation process. The influence of CeO2 and La2O3 additions on the oxidation rates of aluminide coatings has been investigated. The performance of coatings was studied by measuring oxidation kinetics, metallography, SEM and X-ray diffraction analysis techniques. The oxidation-resistance of coated carbon steel is discussed on the basis of a decrease in oxidation rates as well as adherence of oxide scales. The oxidation rates of carbon steel and aluminide coatings were markedly reduced in the presence of CeO2 and La2O3 in the temperature range of 700-900°C. The oxidation rates were significantly affected by the morphology of oxide scales. In the case where the structure of oxides scales was not seriously disrupted due to decarburisation, the oxidation rates were significantly reduced.
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    URL: http://dx.doi.org/10.1108/00035590210439757
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    Study of the effect of AC-interference on the cathodic protection of a gas pipeline (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 335-345 
    Details
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: The aim of this fieldwork was the study of the effect of 50Hz AC, induced by high-voltage power lines, on the cathodic protection system of a natural gas pipeline. The effectiveness of cathodic protection was checked through in situ long-term monitoring and analysis of pipeline electrical parameters. The results gave an insight into the problems of the cathodic protection system operation, caused by AC interference. An AC and DC potential interdependence was observed, that previously has hardly been reported, and was scrutinized in relation to cathodically protected pipelines. The effects of the AC-interference and low frequency DC potential fluctuations, as well as the potential deviations from the protection potential, are examined. These phenomena are associated with corrosion susceptibility and difficulties in obtaining reliable cathodic protection measurements.
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    URL: http://dx.doi.org/10.1108/00035590210440728
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    Modelling of the effect of operational parameters and concentration of some corrosion inhibitors on the corrosion of carbon steel (2002)
    Bradford : Emerald
    Anti-corrosion 49 (2002), S. 426-432 
    Details
    ISSN: 0003-5599
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: Several corrosion inhibitors, such as, HEDP, sodium molybdate and zinc ions, were added to an aqueous corrosive media containing different concentrations chloride ions, and the corrosion rates (CRs) of carbon steel were measured at various temperatures. It was shown that, in the presence of more than 1,200?ppm of chloride ions, and temperatures greater than or equal to 42.5°C, the combination of HEDP, molybdate and zinc could not control the corrosion in a cooling water system. Then four different models were designed to represent the CR of carbon steel in presence of various corrosive parameters.
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    URL: http://dx.doi.org/10.1108/00035590210452770
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    The key to promoting and retaining female executives (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 17-20 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: It has long been acknowledged that women at work face a unique set of challenges in balancing career with the responsibility of running an effective home life and the solution has, traditionally, been sought through the advancement of flexible working practices. The pressure on companies to acknowledge the importance of a balanced workforce has, indeed, brought about change in this area and yet the figures still indicate a low percentage of women at senior management level in almost all industries. Nearly half the UK's top 100 companies have no women on their boards and the FTSE Female Index shows that women make up just 5 per cent of board members. Forward thinking companies are now searching for alternative options. The "top down" approach of changing the working environment has been welcomed and continues to evolve. The move is now toward a "bottom-up" approach. In other words companies are beginning to ask how they can support individual women in coping with the many demands on their time. This article explores the unique approach of teaching the importance of personal development as well as professional development in ensuring the key female staff are motivated to succeed.
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    URL: http://dx.doi.org/10.1108/00197850210414053
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    Demystifying e-learning standards (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 62-65 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Recently, a great buzz has been surrounding e-learning standards. But what are these e-learning "standards", and what do they mean to the people designing and implementing e-learning initiatives? Today, it may translate into confusion and a daunting level of research and mental investment. But, in the future, this work should give e-learning the flexibility taken for granted in other applications. Standards often feel remote and abstract, yet they have impact on people's lives every day. Content prepared for one system cannot be transferred easily, if at all, to another. If a company licenses a third-party library, they find that the content not only is married to a specific delivery system but is also dependent upon a specific interface requiring its own log-on and system for transcripts. It is no wonder that e-learning activities remain more fragmented and less convenient than they should. Examines the issues around e-learning standards and how a long-term strategy can benefit your organization.
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    URL: http://dx.doi.org/10.1108/00197850210417546
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    The use of case studies in management training and development. Part 2 (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 106-110 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This is the second of two articles about the use of case studies in management training and development. In the first article the authors explained the potential benefits of using this method as well as some of the dangers. They also explained the methodology of running cases effectively. In this second article they draw on their extensive experience of writing and using case studies in the UK and abroad to deal with important further aspects. These are the skills involved in writing cases studies, their use in assessment and cross-cultural issues.
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    URL: http://dx.doi.org/10.1108/00197850210424953
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    Interim management: now a permanent feature of the workplace (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 120-122 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: More and more companies are employing senior interim Managers to handle short-term assignments. The people who handle these fixed-term contracts are senior, highly experienced managers, who have reached a point in their career where they feel confident to handle almost any challenge. The market is growing and is estimated to be worth £400m per year. Its importance is reflected in the establishment of a number of industry bodies, such as the Institute of Interim Management. Interims are often seen as troubleshooters, which they can be, but more and more companies are recognizing the importance of this senior resource to handle change and to spearhead new projects. It would seem that interims are here to stay, and with a recession on the horizon they could come into their own as a way of handling senior management challenges in a highly cost-effective way.
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    URL: http://dx.doi.org/10.1108/00197850210424980
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    E-learning: is it really the best thing since sliced bread? (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 151-155 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Feels the e-learning industry has been the victim of a lot of hype, without producing the growth that has been expected by commentators and players within the industry. Seeks to explain why the e-learning has fared better in the USA than elsewhere, and highlights some of the problems that e-learning providers and clients face to prevent the expected level of growth. Shows that e-learning has a valid and beneficial role to play, and outlines some of the areas where it can play a useful role: in particular for training in a regulatory environment, for training large numbers of geographically-dispersed people, and for reducing time spent on topics such as induction and product training. Discusses the issue of "blended" learning in this context, showing how e-learning is best used as a complement to traditional methods of training and should not be viewed as a replacement.
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    URL: http://dx.doi.org/10.1108/00197850210429138
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    Improving workforce development (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 176-181 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Looks at the need for high performance working, outlines its characteristics and examines ways in which workforce development can be improved. Explains the history of workforce development, its growing importance and the current low level of understanding amongst UK organisations, proposing the formation of a new "sector learning highway" and outlining how it could work. Suggests that industry-specified standards will increasingly become legal requirements and that a "licence to operate" will no longer be restricted to those working within the professions. Gives working examples to illustrate the points made and includes examples of sector information and advice currently available across a number of industries.
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    URL: http://dx.doi.org/10.1108/00197850210437094
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    The TeleTOP initiative: new learning, new technology (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 218-222 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In response to the challenge to make learning more flexible while at the same time maintaining the positive qualities of classroom and campus-based settings, the TeleTOP Initiative at the University of Twente has grown from a faculty initiative to an internationally recognised Web-based learning support product and change method. TeleTOP as a product and the educational ideas motivating it are now being used in a number of company learning settings, particularly the Shell Learning Centre in The Netherlands. Gives an overview of the growth, results, and current status of the initiative as well as key educational and strategic principles that underlie its success.
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    URL: http://dx.doi.org/10.1108/00197850210442449
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    Towards a healthy high street: developing mentoring schemes for smaller retailers (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 248-255 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The small- to medium-sized enterprise (SME) retailing sector in the UK is facing challenging times. In order to help the sector meet these challenges a number of initiatives have been set up primarily with the intention to train, develop and support SME retailers through these times of change. Nevertheless, although a number of schemes exist at the European, national, regional and local levels, their ability to engage with the sector and facilitate change is questionable. Many of the training schemes and advice services are just not perceived by SME retailers to be relevant to their needs. In this paper, we suggest that a practical alternative to many of the structured and formal approaches currently on offer is that of mentoring. By reviewing the literature pertaining to the method and by presenting SME applications of mentoring we develop a framework for mentoring in the SME retail sector.
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    URL: http://dx.doi.org/10.1108/00197850210447237
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    A blended e-learning approach to intercultural training (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 269-271 
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    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: As employees become more globally and technically savvy, it is inevitable that e-learning finds its way into the practice of intercultural training. After a decade of providing customized face-to-face intercultural training, Cendant Mobility's intercultural experts are responding to the changing profile of the global workforce. Together with their e-learning partner, Mentergy, they embarked upon a journey toward developing a blended learning solution that is designed to unlock the potential of e-learning, while maintaining their commitment to genuinely impactful skill-based intercultural training. The focus of this article is on challenges and lessons learned which include: maintaining cultural appropriateness; technological accessibility; training trainers for this new modality; and attaining user acceptance for a global rollout of a blended e-learning intercultural training program.
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    URL: http://dx.doi.org/10.1108/00197850210447264
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    Taste of Success (2002)
    Bingley : Emerald
    Nutrition & food science 32 (2002), S. 5-8 
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    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Explains the new Taste of Success scheme, which aims to reward good work with food in UK schools. The scheme has been running since September 2001, is supported by Sainsbury's, the Design and Technology Association, the British Nutrition Foundation and the Department for Education and Skills. It reviews the scheme's operation, comprising an awards scheme for pupils to gain recognition of their practical food work, online resources to provide information on product development issues and manufacturing case studies and training sessions for teachers. To date, over 10,000 pupils from around the UK have taken part in the scheme.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00346650210412123
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    Recipe calculations (2002)
    Bingley : Emerald
    Nutrition & food science 32 (2002), S. 13-16 
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    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Provides some suggestions for consideration by anyone involved in the nutritional calculation of recipes. Topics such as weights of ingredients, conversions of weights from imperial to metric, use of raw or cooked ingredients and specific cooking methods are all discussed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00346650210412141
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    Does caffeine protect against Parkinson's disease? A preliminary study (2002)
    Bingley : Emerald
    Nutrition & food science 32 (2002), S. 227-230 
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    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: This preliminary paper reviews recent evidence that suggests that there is a strong link between increasing consumption of caffeine and reduced incidence of Parkinson's disease. Parkinson's disease currently affects 1 in 1,000 of the general population and has no cure. Whilst the biological changes resulting in Parkinson's disease symptoms are well known, the initial cause of these is not. Should a relatively simple lifestyle factor such as caffeine be proven to protect against Parkinson's disease, then this represents a major breakthrough in knowledge about the disease.
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    URL: http://dx.doi.org/10.1108/00346650210454217
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    Children's diets: should they be taken with a pinch of salt? (2002)
    Bingley : Emerald
    Nutrition & food science 32 (2002), S. 231-236 
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    ISSN: 0034-6659
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition , Process Engineering, Biotechnology, Nutrition Technology
    Notes: Evidence for the harmful effect of salt on the health of adults is growing and is now so overwhelming that government authorities and health experts are recommending that adults should not consume more than 6g of salt a day. However, no such recommendations exist for children. Presents evidence to show that by eating their current high-salt diet children are storing up health problems for the future. Evidence also exists to show that children's poor diets are having health implications now, such as worsening of asthma and possibly preventing children from achieving their peak bone mass. Children's diets have already been shown to increase the risk of obesity, heart disease and other health problems and these problems are being compounded by a high salt intake. Food providers and industry need to follow the lead of most major supermarkets, and gradually start to reduce the level of salt in food provided for both adults and children.
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    URL: http://dx.doi.org/10.1108/00346650210454226
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    Continuous improvement in the history of human resource management (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 932-937 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Human resource management's challenge is to improve the balance among three competing quality targets: equity, flexibility, and alignment. Management of these targets has improved through four historical periods: the pre-industrial, paternalist, bureaucratic, and high performance. There always have been trade-offs among the three quality targets, but the balance among them has improved through history.
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    URL: http://dx.doi.org/10.1108/00251740210452791
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    Deming: a new philosophy or another voice? (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 1029-1036 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article questions the widely held proposition that the management philosophy of W. Edwards Deming, with its focus on quality improvement and pragmatic thinking, is a new conceptual paradigm which renders previous management thought, particularly that represented by the scientific management concepts of Frederick W. Taylor, obsolete and wrong-headed. A closer examination of the similarities between older management theories and those of Deming indicates that there is significant commonality. Deming has provided, not a radical new school of thought, but a complementary body of emphases that enrich our understanding of management rather than revolutionize it.
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    URL: http://dx.doi.org/10.1108/00251740210452890
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    Chester Barnard: member of the "élite"? (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 1024-1028 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper asks whether or not Chester Barnard was a member of an intellectual or managerial "élite". While it is clear that Barnard provides great insight regarding leadership and social responsibility, it is also apparent that his views regarding, for example, race relations were, at least by our contemporary standards, unenlightened and may have conformed more with the "élite" of that time. With the stronger democratic sensibilities of our time, represented by affirmative action, etc., Barnard has to be read historically and understood in the light of his own time in order to get out of him what is still useful today. The paper does not propose to resolve the issue of whether or not he was an e´litist. The conclusion is reached, however, that the continuation of the debate regarding Barnard's membership of an intellectual or managerial e´lite may have implications for the ongoing reading of Barnard's work by the management students of today.
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    URL: http://dx.doi.org/10.1108/00251740210452881
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    The control of pensions: a brief history and possibilities for the future (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 938-946 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Institutional history is important in the context of understanding the control of pension systems. This history has both theoretical and practical value for developing policy choices at the micro and macro levels. The central theme is that we can raise the quality of thought about options for the future if we better understand the past. The paper synthesizes previous work, and draws upon archive research and unpublished case studies by the author.
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    URL: http://dx.doi.org/10.1108/00251740210452809
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    Improving employer-employee relationships: a biblical and Talmudic perspective on human resource management (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 955-961 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The authors demonstrate that the Bible and Talmud provide many insights as to how employers ought to manage human resources. Issues discussed include employee theft, motivation (providing an honest day's work and providing employees with meaningful and dignified work), compensation (paying wages on time), providing benefits for employees, and ethics in negotiations.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00251740210452827
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    Human resource accounting: a historical perspective and future implications (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 947-954 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The purpose of this paper is to provide an overview and history of human resource accounting (HRA) with the objective of promoting both continued academic research and organizational applications. The history of HRA illustrates how academic research can generate improvement in management systems. The paper defines HRA and suggests implications of measuring human capital for financial reporting and managerial uses. Recent Swedish-based HRA applications with respect to measuring human assets and intellectual capital, including the Skandia Navigator, illustrate how intellectual history and developments in business schools can influence business history.
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    URL: http://dx.doi.org/10.1108/00251740210452818
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    Chester Barnard's "executive" and the knowledge-based firm (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 980-991 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Chester Barnard's 1938 book The Functions of the Executive is re-examined in the context of the emerging knowledge-based dynamic theory of the firm. The key constructs and the underlying principles for Barnard's functions of the "executive" and organization as a cooperative open-system are reassessed for the evolving knowledge-driven firm competing in the twenty-first century global economy. Surprisingly, after more than six decades, Barnard's cooperative "executive," well-versed in the logical-rational and the non-logical-intuitive decision-making processes, still seems quite competent to effectively lead the knowledge-driven e-business enterprise evolving in the twenty-first century. The Barnardian "executive," however, must evolve by acquiring and integrating the newly available knowledge-related technologies and other adaptive competencies to help develop new drivers of global competitiveness.
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    URL: http://dx.doi.org/10.1108/00251740210452845
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    The role of economics and industrial relations in the development of the field of personnel/human resource management (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 962-979 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper surveys the contribution of economics and industrial relations (E/IR) to the development of the field of personnel/human resource management (P/HRM). A brief review of existing accounts of the evolution of the field reveals that they give little mention to the role of E/IR. A re-examination of the early years of P/HRM suggests, however, that this is a serious omission. It is demonstrated, for example, that E/IR was in fact the principal disciplinary base for research and teaching in P/HRM in US universities into the 1940s and that for the first two decades of the field's existence the most influential and authoritative academic-based writers came from the ranks of economists and economics-trained IR scholars. After describing the reasons for this close relationship, The centrifugal forces that caused a gradual split between E/IR and P/HRM are described. This split had roots in the 1920s, became increasingly visible in the 1950s and beyond, and by the late 1980s had reached a point where the two subject areas had little intellectual or organizational interaction. The paper ends with a brief review of recent developments that herald a modest rapprochement between E/IR and P/HRM.
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    URL: http://dx.doi.org/10.1108/00251740210452836
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    "Playing by ear" . . . "in an incessant din of reasons": Chester Barnard and the history of intuition in management thought (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 992-1002 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In the closing decades of the twentieth, and at the start of the twenty-first, centuries, attention has again turned to the critical role of intuition in effective managerial decision making. This paper examines the history of intuition in management thought by tracing its origins to Chester I. Barnard. This paper reveals not only the intellectual roots linking Barnard's conceptualization of intuition in management thought to, among others, the influential works of the economist and sociologist, Vilfredo Pareto; Lawrence Henderson's influence on Barnard through Henderson's leadership and direction of the Harvard Pareto Circle; the works of the early pragmatist John Dewey; Humphrey's The Nature of Learning; and Koffka's Principles of Gestalt Psychology. Further, Barnard's conceptualization of intuition foreshadowed by nearly two decades nearly all of Polanyi's thinking and elaboration of tacit knowledge. This paper also examines Barnard's and Simon's differing views on intuition and provides a brief overview of contemporary research on intuition in managerial decision making.
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    URL: http://dx.doi.org/10.1108/00251740210452854
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    Developing and supporting creative problem-solving teams: part 1 - a conceptual model (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 463-475 
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    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Effective team development, facilitation and creative problem solving are three components that can help improve group problem solving and decision making. Group meetings can be notoriously ineffective and inefficient. They can be significantly improved if the facilitator and problem champion are aware of, and can influence, the variables that affect the group's processes. This paper explores the elements involved in developing teams, enhancing facilitation skills and utilising creative problem-solving techniques. These three areas are discussed in turn before presenting a model that shows the relationships that exist between them. This model is a useful framework for facilitators, problem champions and group participants because it can help in the preparation and support of group meetings. In addition, the model can also help managers to develop training courses for team development and facilitation.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00251740210430443
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  • 100
    Electronic Resource
    Electronic Resource
    Cladistics as historiography: part I - introduction to cladistics (2002)
    Bingley : Emerald
    Management decision 40 (2002), S. 486-496 
    Details
    ISSN: 0025-1747
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper is an introduction to cladistics, a qualitative evolutionary classification technique, as a method for historiography. An example of classification is provided, and used to present briefly the cladistic methodology. The benefits and applications of cladistics to business research are discussed. The three main benefits of cladistics are to: provide a method for historiography; combine effectively tasks of analysis and synthesis; and be an ideal support for collective modeling.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/002251740210430470
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