Defining a quality strategy for learning disability services
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 December 1995
Abstract
Describes how Lifecare NHS Trust established core values and an ISO 9000 quality framework as the foundation for patient care quality improvement. Discusses a procedural approach to ensure that Lifecare defines clearly the requirements of the management of every aspect of its care system. Presents a framework for total quality management and process improvement of care delivery.
Keywords
Citation
Smith, G. (1995), "Defining a quality strategy for learning disability services", International Journal of Health Care Quality Assurance, Vol. 8 No. 7, pp. 14-18. https://doi.org/10.1108/09526869510101584
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited