Total quality “down under”: the Australian Quality Award ‐ an innovative model for Business Excellence
K.J. Zink
(K.J. Zink is the Director, A. Schmidt is the Manager and W. Voß is a Scientific Assistant, all at the Institute for Technology and Work, University of Kaiserslautern, Germany)
A. Schmidt
(A. Schmidt is the Manager and W. Voß is a Scientific Assistant, all at the Institute for Technology and Work, University of Kaiserslautern, Germany)
W. Voß
(W. Voß is a Scientific Assistant, all at the Institute for Technology and Work, University of Kaiserslautern, Germany)
724
Abstract
Notes the importance of countries beyond Europe in terms of the contribution of valuable ideas to the development of TQM. Looks at the introduction of the Australian Quality Award and its development from 1988 to the present day. Examines in detail the criteria and purpose of the award.
Keywords
Citation
Zink, K.J., Schmidt, A. and Voß, W. (1997), "Total quality “down under”: the Australian Quality Award ‐ an innovative model for Business Excellence", The TQM Magazine, Vol. 9 No. 3, pp. 217-220. https://doi.org/10.1108/09544789710169000
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited