The Role of Work Study in TQM
Stephen Brown
(Senior Lecturer at Brighton University UK and Visiting
Professor at City University, New York, USA.)
2825
Abstract
Links the role of work study to TQM and argues that work study methods can play an integral part in TQM. Argues that many TQM programmes fail because they do not have measurement techniques in place which TQM requires on an ongoing basis. Suggests that work study methods provide necessary tools and techniques for TQM.
Keywords
Citation
Brown, S. (1994), "The Role of Work Study in TQM", The TQM Magazine, Vol. 6 No. 3, pp. 9-15. https://doi.org/10.1108/09544789410057827
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited