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An ethics of representation for international marketing communication

Jonathan E. Schroeder (School of Business and Economics, University of Exeter, Exeter, UK)
Janet L. Borgerson (School of Business and Economics, University of Exeter, Exeter, UK)

International Marketing Review

ISSN: 0265-1335

Article publication date: 1 October 2005

20544

Abstract

Purpose

This paper offers an ethical analysis of visual representation that provides criteria for and sheds light on the appropriateness dimension of marketing communications. It provides a theoretically informed framework for recognizing and understanding ethical issues in visual representation.

Design/methodology/approach

An interdisciplinary conceptual review and analysis focuses on four representational conventions, synthesizing ethical concerns, to provide a broader context for recognizing and understanding ethical issues in marketing representation: face‐ism, idealization, exoticization and exclusion. This framework is discussed and applied to marketing communications.

Findings

It argues that valuations of communication appropriateness must be informed by an awareness of the ethical relationship between marketing representations and identity. It is no longer satisfactory to associate advertising solely with persuasion, rather advertising must be seen as a representational system, with pedagogical as well as strategic functions. We conclude by discussing the theoretical, research, and managerial implications that arise from an ethics of visual representation.

Originality/value

Urges moving beyond an advertising=persuasion model to encompass representation and culture in marketing communication studies. Contributes to understanding the ethical implications of marketing communication. Challenges marketers and researchers to broaden their conception of marketing communication to one more consistent with an image economy.

Keywords

Citation

Schroeder, J.E. and Borgerson, J.L. (2005), "An ethics of representation for international marketing communication", International Marketing Review, Vol. 22 No. 5, pp. 578-600. https://doi.org/10.1108/02651330510624408

Publisher

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Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

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