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Mode of payment and formation of reference prices

Jodie E. Monger (Senior Partner of Customer Relationships Metrics in Reston, Virginia, USA)
Richard A. Feinberg (Professor in the Department of Consumer Sciences and Retailing at Purdue University, West Lafayette, Indiana, USA.)

Pricing Strategy and Practice

ISSN: 0968-4905

Article publication date: 1 December 1997

11795

Abstract

States that reference price has emerged as a central feature in consumer decisions. The goal of this study was to explore the contribution of mode of payment to the formulation of personal reference prices (what one believes to be a fair price for a product) and reservation prices (the highest price one is willing to pay for a product). Reference prices for the products were significantly influenced by mode of payment (check, cash, credit card). Those in the credit card condition formulated significantly higher reference and reservation prices than when other modes of payment were considered. That credit cards can raise reference prices leads to a better understanding of why consumers spend more with credit cards.

Keywords

Citation

Monger, J.E. and Feinberg, R.A. (1997), "Mode of payment and formation of reference prices", Pricing Strategy and Practice, Vol. 5 No. 4, pp. 142-147. https://doi.org/10.1108/09684909710184635

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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