Publication Date:
2019-06-27
Description:
The results of a questionnaire and interview survey are used as a basis for proposing a descriptive model of the comfort and satisfaction of the commercial air traveler. Passenger attitudes toward the present commercial air travel system are examined. Comfort is interpreted as being represented by a four-dimensional composite of commonly encountered environmental variables. Satisfaction is represented as a composite of safety, cost-benefit, luxury, and in-flight activity dimensions.
Keywords:
BIOTECHNOLOGY
Type:
Human Factors; 16; Feb. 197
Format:
text
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