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  • 1
    Electronic Resource
    Electronic Resource
    A NEW SPECIES OF BEAKED WHALE MESOPLODON PERRINI SP. N. (CETACEA: ZIPHIIDAE) DISCOVERED THROUGH PHYLOGENETIC ANALYSES OF MITOCHONDRIAL DNA SEQUENCES (2002)
    Oxford, UK : Blackwell Publishing Ltd
    Marine mammal science 18 (2002), S. 0 
    Details
    ISSN: 1748-7692
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Biology
    Notes: Mesoplodon perrini, a new species of beaked whale is described on the basis of five animals stranded on the coast of California (between 32°55′N, 117°15′W and 36°37′N, 121°55′W) from May 1975 to September 1997. Four of these animals were initially identified as Hector's beaked whales M. hectori based on cranial morphology (Mead 1981). A fifth specimen was initially identified as a neonate Cuvier's beaked whale Ziphius cavirostris based on external features. These specimens were first recognized as representatives of an undescribed species through phylogenetic analysis of mitochondrial (mt) DNA control region and cytochrome b sequence data. Although similar morphologically, the genetic data do not support a close evolutionary relationship between M. perrini and M. hectori. Instead, these data suggest a possible sister species relationship with the lesser beaked whale M. peruvianus. Sightings of two small beaked whales off California in the 1970s which were tentatively identified as M. hectori are also likely to be M. perrini. We suggest that M. hectori is confined to the Southern Hemisphere, while M. perrini is known to date only from the North Pacific.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1748-7692.2002.tb01061.x
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  • 2
    Electronic Resource
    Electronic Resource
    RESURRECTION OF MESOPLODON TRAVERSII (GRAY, 1874), SENIOR SYNONYM OF M. BAHAMONDI REYES, VAN WAEREBEEK, CÁRDENAS AND YÁÑEZ, 1995 (CETACEA: ZIPHIIDAE) (2002)
    Oxford, UK : Blackwell Publishing Ltd
    Marine mammal science 18 (2002), S. 0 
    Details
    ISSN: 1748-7692
    Source: Blackwell Publishing Journal Backfiles 1879-2005
    Topics: Biology
    Notes: Mesoplodon traversii (Gray, 1874) is shown to be a senior synonym of the recently described beaked whale Mesoplodon hahamondi Reyes et al., 1995 on the basis of a phylogenetic analysis of mitochondrial DNA control region sequences. The mandible and teeth of M. traversii, first reported in 1873 by Hector as Dolichodon layardii. are redescribed. The species can be distinguished by features of the calvaria; including the large jugal, broad rostrum, and small distance between premaxillary foramina. The male teeth, which are large and spade-shaped with a strong terminal denticle, are also diagnostic. M. traversii is known only from Pitt Island and White Island, New Zealand and Robinson Crusoe Island, Juan Fernandez Archipelago, Chile.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1111/j.1748-7692.2002.tb01062.x
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  • 3
    Electronic Resource
    Electronic Resource
    Children's views of cooking and food preparation (2004)
    Bradford : Emerald
    British food journal 106 (2004), S. 255-273 
    Details
    ISSN: 0007-070X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition
    Notes: A series of consultations with eight- and nine-year-old children in three schools in England and Wales are set out. The aim of the consultation was to determine how children view the world of cooking and food. A technique called draw and write was used to ascertain the views of the young people. The reports from the children in this survey display a disparate food culture. The Wales and Herefordshire schools showed a greater propensity for chips and fried foods as the mainstay of many meals, but this inclination was less evident in the London school. Overall the research suggests a lot of commonality, but also differences between the schools in terms of how food culture is interpreted geographically.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00070700410529537
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  • 4
    Electronic Resource
    Electronic Resource
    Making marketers accountable:a failure of marketing education? (2004)
    Bingley : Emerald
    Marketing intelligence & planning 22 (2004), S. 557-567 
    Details
    ISSN: 0263-4503
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The academic/practitioner divide in marketing is very evident in marketers' real world problems of accountability. Empirical research reported in this paper reveals senior non-marketers perceive marketers to be "unaccountable, untouchable, slippery and expensive" and this is further reflected in the domain literature. Exploration of the issues raises questions about whether marketing educators have failed to deliver the theory and frameworks that could address this problem. Since the 1960s, many tools have been developed and used by marketing educators, academic researchers and consultants that should have helped practitioners to become more accountable; yet something appears to have gone wrong. This paper synthesizes the most recent literature in these areas, contends that accountability is imperative to avoid the marginalization of marketers and proposes an agenda for further research to close the academic/practitioner divide.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/02634500410551932
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  • 5
    Electronic Resource
    Electronic Resource
    Aligning Distribution Center Operations to Supply Chain Strategy (2004)
    Bradford : Emerald
    The @international journal of logistics management 15 (2004), S. 111-123 
    Details
    ISSN: 0957-4093
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A major focus of modern day logistics is on achieving a higher level of responsiveness to marketplace demand, but with less inventory. Achieving the dual targets of lower cost and higher service has implications for every stage in the supply chain and in particular for distribution center operations. What is the extent to which organizations are adjusting their distribution center operations to match current supply chain concepts? Using a survey, roles that these facilities play are explored in order to determine the extent to which modern supply chain theory and distribution center operations are aligned.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09574090410700266
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  • 6
    Electronic Resource
    Electronic Resource
    An examination of the relationship between service quality, customer satisfaction, and store loyalty (2000)
    Bingley : Emerald
    International journal of retail and distribution management 28 (2000), S. 73-82 
    Details
    ISSN: 0959-0552
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Using a national random telephone survey of 542 shoppers, examines the relationship between service quality, customer satisfaction, and store loyalty within the retail department store context. Tests two complementary models that examine this interrelationship. Empirically examines the relative attitude construct put forth by Dick and Basu. The results indicate that service quality influences relative attitude and satisfaction with department stores. Satisfaction influences relative attitude, repurchase, and recommendation but has no direct effect on store loyalty. Fostering favorable relative attitude and getting customers to recommend the product or service holds key to fostering store loyalty. Results also indicate support for Oliver's four-stage cognitive-affective-conative-action model of loyalty.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09590550010315223
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  • 7
    Electronic Resource
    Electronic Resource
    Mapping the values driving organic food choice: Germany vs the UK (2004)
    Bradford : Emerald
    European journal of marketing 38 (2004), S. 995-1012 
    Details
    ISSN: 0309-0566
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The organic food market is one of the most promising in Europe, although national markets have developed at different rates. In Germany, organics' share of total food turnover is 2.7 per cent compared with 1 per cent in the UK. This study explores the reasons why the behaviour of consumers in the UK and Germany has been so divergent despite both groups of consumers holding similar attitudes about organic foods. This was done by investigating the underlying values driving food choice behaviour using means-end theory and Laddermap 5.4 software. In both cases the dominant means-end hierarchies were uncovered and the cognitive process mapped. Although similarities emerged with respect to values concerned with health, wellbeing and the enjoyment of life, product attributes sought in order to achieve these values were different between the groups. A major difference was found in the absence among the UK group of any connection between organic food and the environment.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/03090560410539131
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  • 8
    Electronic Resource
    Electronic Resource
    Commentary Bridging the divide (2001)
    Bradford : Emerald
    European journal of marketing 35 (2001), S. 24-27 
    Details
    ISSN: 0309-0566
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Discusses the perceived gap between theory and practice in the discipline of marketing. Asserts that the gap between the worlds of academia and practice is increasing and this is due to marketing academics not really being interested in its practice. Considers that many view marketing as a means of undertaking research in areas of their own theoretical interest.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/03090560110363256
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  • 9
    Electronic Resource
    Electronic Resource
    A literary theory perspective on accounting: Towards heteroglossic accounting reports (2002)
    Bradford : Emerald
    Accounting, auditing & accountability journal 15 (2002), S. 184-222 
    Details
    ISSN: 0951-3574
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper adopts a literary theory perspective to depict accounting reports and information as texts rather than as economic commodities and so available for analysis from the vantage point of semiotic linguistic theory. In doing so it takes the literary turn followed by many of the social sciences and humanities in recent decades. It compares and contrasts four dominant genres of literary theory - expressive realism, the new criticism, structuralism, and deconstructionism - to developments in accounting. The paper illustrates these and other ideas in the context of the controversies surrounding the oil and gas accounting crisis and practices circa 1961 to 1990. The paper concludes by outlining a new way of preparing accounting reports based on Mikhail Bakhtin's notion of the heteroglossic novel. This approach calls for making accounting for an enterprise an ongoing conversation rather than a monologic process of closing down on a single meaning.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09513570210425600
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  • 10
    Electronic Resource
    Electronic Resource
    An exploratory study of a multi-expectation framework for services (2000)
    Bradford : Emerald
    The @journal of services marketing 14 (2000), S. 411-431 
    Details
    ISSN: 0887-6045
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: As conceptualizations of expectations in consumer evaluations continue to evolve, researchers have been exploring multiple levels of expectations in satisfaction and service quality evaluations. In 1993 Zeithaml, Berry and Parasuraman proposed that consumers use both desired and adequate expectations in service quality evaluations and a "zone of tolerance" separates these levels. This study extends the Zeithaml et alwork by investigating the zone of tolerance as it relates to consumer experience with the service provider, perceived competitive choice opportunities, and the essentialness of differing service dimensions. Results indicate that consumers readily distinguish between desired and adequate expectation levels; and understanding both expectation levels is important. Although perceptions of what a firm should offer remain relatively stable, perceptions of acceptable performance vary by service dimensions and as consumers acquire experience. In comparison with the traditional SERVQUAL framework, this multiple expectation conceptualization offers service marketers the opportunity to fine-tune resource allocations.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/08876040010340946
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