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  • 1
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of manpower 22 (2001), S. 121-138 
    ISSN: 0143-7720
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Until now there has been surprisingly little research on the causes of and the remedies for skills obsolescence. This study tries to fill that gap to some extent by analysing the relation between risk factors and skills obsolescence. Moreover, the role remedies play to counter skills obsolescence is analysed. Four empirical analyses that relate skills obsolescence to risk factors and remedies are presented. We find that most risk factors identified in the literature can be validated empirically. The remedies for skills obsolescence are not effective in all situations: the results show that there is considerable variation in the effectiveness of the remedies across different types of skills obsolescence. Although current available data do not allow a comprehensive analysis, which also takes account of relations between the various types of skills obsolescence, the results obtained are plausible and offer a starting point for further research.
    Type of Medium: Electronic Resource
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  • 2
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of service industry management 12 (2001), S. 158-183 
    ISSN: 0956-4233
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This empirical study examines the impact of context-team factors and team-employee factors on perceived uncertainty in self-managed service teams. The results of our study show that context-team factors rather than team-employee factors are critical to the extent of uncertainty employees perceive when providing customer service. Furthermore, perceived uncertainty has negative impact on self-managed team outcomes in terms of job satisfaction and intention to leave the team. Besides this, our findings indicate that team commitment to customer service quality can serve as an effective tool to handle the negative consequences of perceived uncertainty in self-managed service teams. Finally, in addition to the cross-sectional analysis, a longitudinal exploration has been carried out, the outcomes of which suggest that the structural relationships are changing over time, underlining the need to take dynamic considerations into account in analyzing the effectiveness of self-managed work teams.
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  • 3
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of operations & production management 21 (2001), S. 1133-1151 
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Reports on one of the key developments made to date on a three-year EPSRC IMI research project in the fine chemicals industry. The project, Batch Route Innovative Technology: Evaluation and Selection Techniques (BRITEST), began in late 1997 with the aim to research new methods to deliver substantial benefits associated with new product development. The project will deliver a methodology, models and a suite of decision support tools sustaining and improving the new product development process, enabling novel technical solutions to be developed more in line with, and evaluated more appropriately against, the business strategy and market characteristics. The specific deliverable presented in this paper is an action research-derived framework that integrates the detailed processes, information requirements and decision making as a model of good practice for new product (or process) development (NPD) in the fine chemicals industry.
    Type of Medium: Electronic Resource
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  • 4
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Employee relations 23 (2001), S. 188-207 
    ISSN: 0142-5455
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Attempts to discover any possible links between company size and the handling of human resource management (HRM) in the case of Spanish industrial production workers. The data used as a basis for this study were obtained by means of a survey carried out on 965 Spanish industrial firms covering such aspects as compensation policy, job design and training. The results provide evidence of significant differences in the majority of the practices included in the survey, with a tendency towards their fuller development in larger sized firms. Some areas of human resource management, however, such as job description, promotion within the firm and the use of incentive schemes, do not differ.
    Type of Medium: Electronic Resource
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  • 5
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of operations & production management 21 (2001), S. 46-71 
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In spite of the increasing importance of performance measurement in operations management, few large scale empirical studies concern models, characteristics and indicators of the performance measurement systems (PMSs). Results of a survey conducted in 115 medium and large sized Italian manufacturing firms operating in three main industries are presented. Principal components analysis was carried out with the aim of describing the dimensions and the actual state of these systems. The majority of PMS models are of the "frustum" type: the traditional cost performances (the production costs and the productivity) are kept separate from the more innovative non-cost measures (quality, time and flexibility). To make the most of the potentialities of these systems, formalisation and integration with other firm systems are of prime importance, while greater space should be given to the consideration of human resources.
    Type of Medium: Electronic Resource
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  • 6
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    British food journal 103 (2001), S. 414-424 
    ISSN: 0007-070X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Agriculture, Forestry, Horticulture, Fishery, Domestic Science, Nutrition
    Notes: The study of consumers' motivations, attitudes and preferences are of great importance for marketing strategy definitions when considering protected designation of origin (PDO) cheeses. Previous research, a survey on PDO cheese retailers, and in depth interviews with PDO cheese producers showed that: "price per kilo", "cheese texture", "unit of sale size" and "recognition as PDO" were the main attributes affecting preferences for cheeses in Greater Lisbon's market. Conjoint analysis was used to estimate utilities for those attributes and to determine the existence of consumer groups with similar preference profiles. Results show that recognition as PDO is the most important attribute for the choice of traditional cheeses, followed by price, texture and unit of sale. Three groups of consumers were identified. The first accounts for 28 per cent of respondents who prefer creamy cheese and are not price-sensitive. A second group is particularly price-sensitive: it sums up to 16 per cent of respondents. Finally, representing 56 per cent, are those who value certification quality labels but are not willing to pay a premium price for it. The results found may encourage producers to adjust their marketing efforts to consider the different PDO cheese consumer segments.
    Type of Medium: Electronic Resource
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  • 7
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of manpower 22 (2001), S. 707-735 
    ISSN: 0143-7720
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The paper discusses the various models that can be used to analyse the aggregate impact of active labour market policy (ALMP) on labour market outcomes. The aggregate approach to policy evaluation is important. Contrary to evaluations based on micro data, it takes substitution, displacement and other indirect effects into account. The most promising framework for analysing the aggregate impact of ALMP is offered by a flow model approach of the labour market. However, other approaches such as VAR models are also treated in the paper. After discussing the theoretical models the paper gives a review of the empirical literature, in which these models are used to measure the aggregate impact of ALMP. On the basis of the results we are bound to conclude that ALMP makes a big difference to the level of unemployment. There is some evidence that disadvantaged groups benefit more from this type of policy than other groups. The fact that the impact is small on average may hide considerable variation between regions and sites. Future research should concentrate on attempting to relate this variation to differences in implementation. Then we might be able to identify the factors that are decisive for the success or failure of programmes which could then be used to improve ALMP.
    Type of Medium: Electronic Resource
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  • 8
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of operations & production management 21 (2001), S. 1553-1572 
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The traditional approach of operations management has evaluated an organisation's performance based on four main areas: cost, quality, time and service. However, the necessity to introduce environmental protection measures in firms so as to achieve sustainable development has forced a redefinition of the operations function. This paper reviews the literature on operations management and environmental issues, in order to determine the role of operations in sustainability. We justify the need to include environmental performance as a new dimension of operations performance. Finally, we analyse environmental performance as an operations objective and present certain aspects that should be taken into account when measuring it.
    Type of Medium: Electronic Resource
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  • 9
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    Journal of quality in maintenance engineering 7 (2001), S. 42-48 
    ISSN: 1355-2511
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Technology , Economics
    Notes: A repair contract problem has been analysed. Each contract alternative implies in a specific cost of the contract and a commitment of repair time. The decision maker has to choose the best alternative, taking into account the consequences modelled through an additive utility function. These consequences consist of system performance and the cost of the contract. The system performance is represented by system interruption time. The solution corresponds to a contract which optimises the additive utility function. The paper presents formulation and derivations in order to find the solution. A numerical application of the decision model proposed is presented including a sensitivity analysis step.
    Type of Medium: Electronic Resource
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  • 10
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Disaster prevention and management 10 (2001), S. 11-20 
    ISSN: 0965-3562
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Technology
    Notes: Computer-aided decision-support tools are part and parcel of the emergency planning and management process today. Much is dependent on using modern technology to gather and analyse data on damage assessment, meteorology, demography, etc. and provide decision support for prevention/mitigation, response and recovery. Diverse technologies are merged to provide useful functions to aid the emergency planner/manager. Complexities arise when attempting to link several streams of technology to achieve a realistic, usable and reliable decision-support tool. This discussion identifies and analyses the challenging issues faced in linking two technologies: simulation modelling and GIS, to design spatial decision-support systems for evacuation planing. Experiences in designing CEMPS, a prototype designed for area evacuation planning, are drawn on to discuss relevant managerial, behavioural, processual and technical issues. Focus is placed on modelling evacuee behaviour, generating realistic scenarios, validation, logistics, etc. while also investigating future trends and developments.
    Type of Medium: Electronic Resource
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