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  • 1
    Cambridge, UK ; New York : Cambridge University Press
    Keywords: Organizational effectiveness, Measurement. ; Performance, Measurement. ; Total quality management.
    Notes: Why are performance measures so bad? -- Running down of performance measures -- In search of balance -- From cost drivers to revenue drivers -- Learning from ABPA -- Managing and strategizing with ABPA
    Pages: xiv, 202 p.
    ISBN: 0-511-06463-2
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  • 2
    Electronic Resource
    Electronic Resource
    Policy sciences 16 (1984), S. 245-265 
    ISSN: 1573-0891
    Source: Springer Online Journal Archives 1860-2000
    Topics: Political Science , Economics
    Notes: Abstract This article discusses the current state of risk-management practices in local communities in the United States and offers some alternatives to present policies, which are mainly implicit rather than explicit attempts to limit overall risks of death and injury due to technological and natural causes. The article is divided into three sections. The first discusses the concept of risk-management as presently used in local government. The second section results from a limited survey of local risk-managers. The third section offers some policy alternatives. While generalization is itself risky, all of our observations point toward the conclusion that local government officials have little understanding of, hence little concern for, the quantity of risk posed for citizens by various hazards. If it seems desirable to place risk-management decisions in the hands of local officials, then some capacity for risk quantification, hence comparison, must be developed. The bulk of the policy suggestions at the end of this article concerns possible means through which this capacity might be augmented.
    Type of Medium: Electronic Resource
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