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  • 1
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    Hamilton (Ontario): McMaster University, Research Institute for Quantitative Studies in Economics and Population (QSEP)
    Publication Date: 2020-01-17
    Description: Community support services (CSSs) enable persons coping with health or social problems to maintain the highest possible level of social functioning and quality of life. Access to these services is challenging because of the multiplicity of small agencies providing these services and the lack of a central access point. A review of the literature revealed that most service awareness studies are marred by acquiescence bias. To address this issue, service providers developed a series of 12 vignettes to describe common situations faced by older adults for which CSSs might be appropriate. In a telephone interview, 1152 older adults were presented with a series of vignettes and asked what they would do in that situation. They were also asked about their most important sources of information about CSSs. Findings show awareness of CSSs varied by the situation described and ranged from a low of 1% to 41%. The most important sources of information about CSSs included informational and referral sources, the telephone book, doctor's offices, and through word of mouth.
    Keywords: I18 ; ddc:330 ; Community Support Services ; awareness ; knowledge ; acquiencence bias ; vignette methodology ; Kommunale Dienstleistung ; Kanada
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: English
    Type: doc-type:workingPaper
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  • 2
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    Hamilton (Ontario): McMaster University, Research Institute for Quantitative Studies in Economics and Population (QSEP)
    Publication Date: 2020-01-17
    Description: The article examines where older adults seek help in caring for a parent with dementia and the factors associated with their identification of community health and support services as sources of assistance. The authors conducted telephone interviews, using random digit dialing, of 1,152 adults aged 50 and over in the city of Hamilton. Respondents received a vignette that raised issues related to parental dementia. In identifying support sources, over 37 per cent of respondents identified their physician, 33 per cent identified informal support such as family and neighbors, and 31 per cent identified home health services. Only 18 per cent identified community support services. Female participants having higher levels of education were more likely to identify their physician as a source of support. Knowing where to find information about community support services was associated with an increased likelihood of mentioning physicians and home health services as sources of assistance.
    Keywords: I18 ; ddc:330 ; community support services ; awareness ; dementia ; caregivers ; vignette methodology ; Alte Menschen ; Alterskrankheit ; Gesundheitsversorgung ; Dienstleistungsqualität ; Kanada
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: English
    Type: doc-type:workingPaper
    Location Call Number Expected Availability
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  • 3
    Publication Date: 2020-01-17
    Description: Previous findings on older adults' awareness of community support services (CSSs) have been inconsistent and marred by acquiescence or over-claiming bias. To address this issue, this study used a series of 12 vignettes to describe common situations faced by older adults for which CSSs might be appropriate. In telephone interviews, 1,152 adults aged 50 years and over were read a series of vignettes and asked if they were able to identify a community organization or agency that they may turn to in that situation. They were also asked about their most important sources of information about CSSs. The findings show that, using a vignette methodology, awareness of CSSs is much lower than previously thought. The most important sources of information about CSSs included information and referral sources, the telephone book, doctors' offices, and word of mouth.
    Keywords: I18 ; ddc:330 ; aging ; community support services ; awareness ; knowledge ; acquiescence bias ; vignette methodology ; Alte Menschen ; Alterskrankheit ; Gesundheitsversorgung ; Kanada
    Repository Name: EconStor: OA server of the German National Library of Economics - Leibniz Information Centre for Economics
    Language: English
    Type: doc-type:workingPaper
    Location Call Number Expected Availability
    BibTip Others were also interested in ...
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