ISSN:
0957-6061
Source:
Emerald Fulltext Archive Database 1994-2005
Topics:
Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
,
Economics
Notes:
In the increasingly competitive global economy, survival of an industry depends on catering to customer needs by quickly producing quality products and providing quality service at an affordable price. In production, or in service, ergonomic considerations have manifested themselves in two distinct, yet related, domains. Focuses on the humans who contribute to product manufacture/service. It is frequently advocated that since humans are unreliable and less consistent, compared to machines, they are primarily responsible for lowering product and service quality. Ergonomic considerations, which, ironically, can improve human performance, are paid lip service during manufacturing system design. Compounding the problem is the current inability of most ergonomists to make ergonomic recommendations that do not run counter to the productivity and quality goals of system designers. Addresses these two issues by illustrating, through four case studies, the relationship between quality and variables that affect human performance.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1108/EUM0000000005713
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