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  • 1
    Electronic Resource
    Electronic Resource
    Using business-process simulation within a business-process reengineering approach (2003)
    Bradford : Emerald
    Business process management journal 9 (2003), S. 408-420 
    Details
    ISSN: 1355-2503
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper presents a case study of the use of business-process simulation within the context of a business-process-reengineering approach to change. The process-based change methodology provides context to the simulation technique in that it connects the aims of a business-process simulation (BPS) study to the strategic aims of the organisation and incorporates a consideration of human factors in order to achieve successful implementation of redesigned processes. Conversely, the ability of BPS to incorporate system variability, scenario analysis and a visual display to communicate process performance makes it a useful technique to provide a realistic assessment of the need for, and results of, change.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/14637150310484481
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    Paper (German National Licenses)
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  • 2
    Electronic Resource
    Electronic Resource
    A simulation of a workflow management system (2003)
    Bradford : Emerald
    The @international journal of productivity and performance management 52 (2003), S. 256-261 
    Details
    ISSN: 1741-0401
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Suggests that simulation of the workflow component of a computer supported co-operative work (CSCW) system has the potential to reduce the costs of system implementation, while at the same time improving the quality of the delivered system. Demonstrates the value of being able to assess the frequency and volume of workflow transactions using a case study of CSCW software developed for estate agency co-workers in which a model was produced based on a discrete-event simulation approach with implementation on a spreadsheet platform.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00438020310485985
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  • 3
    Electronic Resource
    Electronic Resource
    The case for the organisational use of simulation (2004)
    Bradford : Emerald
    Journal of manufacturing technology management 15 (2004), S. 560-566 
    Details
    ISSN: 1741-038X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Technology , Economics
    Notes: This paper describes the use of simulation in a large manufacturing organisation and analyses how it could have been used more fully. Although the benefits from using simulation were clear, it was seen that the technique could have been deployed more effectively by considering the organisational context of the use. From the analysis of the case study, certain recommendations are made on how to maximise the benefits from simulation within the organisation, thereby extending the benefits from what is often a considerable investment in developing a simulation model. Recent developments in simulation software in terms of improvements in usability and integration with organisational data are seen to increase the feasibility of a wider role for simulation if the organisational barriers discussed can be overcome.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/17410380410555808
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  • 4
    Electronic Resource
    Electronic Resource
    A redesign of a road traffic accident reporting system using business process simulation (2004)
    Bradford : Emerald
    Business process management journal 10 (2004), S. 635-644 
    Details
    ISSN: 1355-2503
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Business process simulation (BPS) is used to evaluate the effect of the redesign of a police road traffic accident (RTA) reporting system. The new system aims to provide timely statistical analysis of traffic behaviour to government bodies and to enable more effective utilisation of traffic police personnel. The simulation method is demonstrated in the context of assisting process change enabled by the use of information systems in an organisation in which there had been a historically mixed pattern of success in this activity.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/14637150410567857
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  • 5
    Electronic Resource
    Electronic Resource
    A virtual learning environment for operations management: Assessing the student's perspective (2004)
    Bingley : Emerald
    International journal of operations & production management 24 (2004), S. 974-993 
    Details
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper describes a project aimed at assessing the experience of a virtual learning environment (VLE) among students studying courses in operations management. The project was supported by the Higher Education Funding Council for England (HEFCE) under its Teaching Quality Enhancement Fund (TQEF). The main aim of the project was through the use of a questionnaire to establish the student experience of using a VLE through an examination of the learning and technical features which they encountered. The study also examines the approaches to learning adopted by the students, through the inclusion of a shortened version of the approaches and study skills inventory for students (ASSIST) which the students were asked to complete.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01443570410558030
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  • 6
    Electronic Resource
    Electronic Resource
    Process improvement within a HR division at a UK police force (2004)
    Bingley : Emerald
    International journal of operations & production management 24 (2004), S. 230-240 
    Details
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A structured approach to process improvement is described in the context of the human resources division of a UK police force. The approach combines a number of established techniques of process improvement such as the balanced scorecard and process mapping with a scoring system developed to prioritise processes for improvement. The methodology described presents one way of ensuring the correct processes are identified and redesigned at an operational level in such a way as to support the organisation's strategic aims. In addition, a performance measurement system is utilised to attempt to ensure that the changes implemented do actually achieve the desired effect over time. The case demonstrates the need to choose and in some cases develop in-house tools and techniques dependent on the context of the process improvement effort.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01443570410519015
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  • 7
    Electronic Resource
    Electronic Resource
    Using simulation modelling for BPR: resource allocation in a police custody process (1998)
    Bingley : Emerald
    International journal of operations & production management 18 (1998), S. 978-988 
    Details
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Presents an assessment of the use of simulation modelling to assist in business process reengineering projects. Considers the relevance of the simulation technique to modelling business systems and relates its use to the main stages of a reengineering project. Presents a case study of the use of the technique as part of a reengineering project at a police force in the UK. The use of simulation in reengineering is shown to be relevant in the areas of performance measurement, testing of alternative change strategies and communication of process execution.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01443579810225568
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  • 8
    Electronic Resource
    Electronic Resource
    Using system dynamics in a discrete-event simulation study of a manufacturing plant (2005)
    Bingley : Emerald
    International journal of operations & production management 25 (2005), S. 534-548 
    Details
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Purpose - To provide an example of the use of system dynamics within the context of a discrete-event simulation study. Design/methodology/approach - A discrete-event simulation study of a production-planning facility in a gas cylinder-manufacturing plant is presented. The case study evidence incorporates questionnaire responses from sales managers involved in the order-scheduling process. Findings - As the project progressed it became clear that, although the discrete-event simulation would meet the objectives of the study in a technical sense, the organizational problem of "delivery performance" would not be solved by the discrete-event simulation study alone. The case shows how the qualitative outcomes of the discrete-event simulation study led to an analysis using the system dynamics technique. The system dynamics technique was able to model the decision-makers in the sales and production process and provide a deeper understanding of the performance of the system. Research limitations/implications - The case study describes a traditional discrete-event simulation study which incorporated an unplanned investigation using system dynamics. Further, case studies using a planned approach to showing consideration of organizational issues in discrete-event simulation studies are required. Then the role of both qualitative data in a discrete-event simulation study and the use of supplementary tools which incorporate organizational aspects may help generate a methodology for discrete-event simulation that incorporates human aspects and so improve its relevance for decision making. Practical implications - It is argued that system dynamics can provide a useful addition to the toolkit of the discrete-event simulation practitioner in helping them incorporate a human aspect in their analysis. Originality/value - Helps decision makers gain a broader perspective on the tools available to them by showing the use of system dynamics to supplement the use of discrete-event simulation.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01443570510599700
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  • 9
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    Building the hybrid organisation through ERP and enterprise social software (2016)
    Elsevier
    Details
    Publication Date: 2016-10-01
    Print ISSN: 0166-3615
    Electronic ISSN: 1872-6194
    Topics: Computer Science , Technology
    Published by Elsevier
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