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  • 1
    Electronic Resource
    Electronic Resource
    The user modeling shell system BGP-MS (1994)
    Springer
    User modeling and user adapted interaction 4 (1994), S. 59-106 
    Details
    ISSN: 1573-1391
    Keywords: user modeling shell system ; belief and goal modeling ; belief and goal representation ; hybrid representation ; stereotypes ; adaptive hypertext ; adaptive information presentation
    Source: Springer Online Journal Archives 1860-2000
    Topics: Computer Science
    Notes: Abstract BGP-MS is a user modeling shell system that can assist interactive software systems in adapting to their current users by taking the users' presumed knowledge, beliefs, and goals into account. It offers applications several methods for communicating observations concerning the user to BGP-MS, and for obtaining information on currently held assumptions about the user from BGP-MS. It provides a choice of two integrated formalisms for representing beliefs and goals, and includes several types of inferences for drawing additional assumptions based on an initial interview, observed user actions, and stereotypical knowledge about pre-defined user subgroups. BGP-MS is a customizable software system that is independent from applications, operates concurrently with them, and interacts with them through inter-process communication. For tailoring BGP-MS to a specific application domain, the developer must select those components of BGP-MS that are needed in this domain and fill them with relevant domain-dependent user modeling knowledge. This paper first summarizes the user modeling services that BGP-MS provides to application programs at runtime. It discusses the representational and inferential foundations that determine the scope and the limits of these services, and also gives a detailed example illustrating the interaction between the various system components. It describes interfaces that are available to application developers for tailoring BGP-MS to the specific user modeling needs of their application domains. Finally, it compares the system with all other major user modeling shell systems, and describes a first application that employs BGP-MS for adapting hypertext to users' terminological knowledge.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1007/BF01099428
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    Paper (German National Licenses)
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  • 2
    Electronic Resource
    Electronic Resource
    A Review and Analysis of Commercial User Modeling Servers for Personalization on the World Wide Web (2000)
    Springer
    User modeling and user adapted interaction 10 (2000), S. 209-249 
    Details
    ISSN: 1573-1391
    Keywords: personalization ; one-to-one marketing ; customer relationship management ; electronic commerce ; deployment requirements ; commercial user modeling ; company profiles ; product reviews ; user modeling servers
    Source: Springer Online Journal Archives 1860-2000
    Topics: Computer Science
    Notes: Abstract The aim of this article is to present and discuss selected commercial user modeling systems against the background of deployment requirements in real-world environments. Following the recent trend towards personalization on the World Wide Web, these systems are mainly aimed at supporting e-commerce including customer relationship management. In order to guide and structure our review, we define a requirements catalogue that comprises the main dimensions of functionality, data acquisition, representation, extensibility and flexibility, integration of external user-related information, compliance with standards, concern for privacy, and system architecture. Apart from the novelty of such a comparison both inside and outside the classical user modeling literature, a presentation of the core features of these commercial systems may provide a source of information and inspiration for the design, implementation, and deployment of future user modeling systems in research and commercial environments.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1023/A:1026597308943
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    Paper (German National Licenses)
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