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  • 1
    Electronic Resource
    Electronic Resource
    The use of case studies in management training and development. Part 1 (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 5-8 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The authors draw on their considerable experience in writing and using case studies both in the UK and abroad to explain the potential benefits of using the case study method in management teaching. In this, the first of two articles on the subject, they elaborate on the potential benefits of using the case study method but also the ways in which the method can be misused. They go on to explain how case studies can be used effectively in developing management skills. In the second article they will deal with the topics of writing case studies, their use in assessment and cross-cultural issues in using case studies. Details of the on-line access to over 40 management case studies and exercises, with supporting teaching notes, are contained in the 5th edition of their book Skills of Management (http://thomsonlearning. co.uk).
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850210414026
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  • 2
    Electronic Resource
    Electronic Resource
    Management by panacea - the training implications (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 229-232 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The various pressures that managers are under to accept ready-made solutions to problems that they face are identified. However, if the causes of the problems are not carefully diagnosed in the first instance it can be a matter of luck whether the solutions work or are actually counter-productive. Management training needs to include an emphasis on diagnostic techniques and to enable managers to look beyond departmental boundaries for both the causes of and solutions to problems. Managers also need to learn how to deploy the right mix of people to tackle problems and in so doing demonstrate to others the importance of a diagnostic and integrated approach to problem solving.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850210442467
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  • 3
    Electronic Resource
    Electronic Resource
    Matrix structures and the training implications (2004)
    Bingley : Emerald
    Industrial and commercial training 36 (2004), S. 189-193 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Matrix structures are increasingly used in organisations as they become more complex and as the pace of change increases. They are similar to project management arrangements, although matrix structures may be a permanent feature. Matrix structures, like project management, involve the creation and management of multi-disciplinary teams. The team leaders have a dual reporting relationship. For the structures to work effectively they should only be introduced when appropriate and even then after careful planning. An important aspect is the training of multi-disciplinary team leaders. However, it can also be crucial to ensure that those other key members of management who need to monitor and support matrix structures are properly selected and have received appropriate management training.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850410548567
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  • 4
    Electronic Resource
    Electronic Resource
    Building business success: a case study of small business coaching (2000)
    Bingley : Emerald
    Industrial and commercial training 32 (2000), S. 241-244 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article describes a project and the resulting programme to help small businesses to survive and grow through the use of business coaching. It also describes the use of the programme in an actual case study of business coaching. The programme seeks to give the owner/managers of small businesses expert, practical and cost-effective guidance on strategic and business planning. It is designed to be flexible to allow users to draw their own conclusions and make their own decisions. It emphasises the importance of the part people play in business success and of including employees in business decisions. The article highlights potential further developments to the programme described.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850010379785
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  • 5
    Electronic Resource
    Electronic Resource
    The use of case studies in management training and development. Part 2 (2002)
    Bingley : Emerald
    Industrial and commercial training 34 (2002), S. 106-110 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This is the second of two articles about the use of case studies in management training and development. In the first article the authors explained the potential benefits of using this method as well as some of the dangers. They also explained the methodology of running cases effectively. In this second article they draw on their extensive experience of writing and using case studies in the UK and abroad to deal with important further aspects. These are the skills involved in writing cases studies, their use in assessment and cross-cultural issues.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850210424953
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  • 6
    Electronic Resource
    Electronic Resource
    Chairing - developing a key skill (2003)
    Bingley : Emerald
    Industrial and commercial training 35 (2003), S. 56-59 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The skill of chairing meetings is a key one that can greatly influence personal and organisational effectiveness. However, it is often assumed that people know how to handle meetings by a process of osmosis. Sometimes this is justified but often not, and standards of chairing vary widely. In this article the basic skills of chairing meetings are identified, with emphasis being on the ways in which they can be systematically developed. This includes analysis of interactions at meetings, particularly those interactions involving the chair. The difference between procedural, process and substantive contributions is also examined and the importance of these distinctions, particularly for whoever is chairing a meeting.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850310463751
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  • 7
    Electronic Resource
    Electronic Resource
    Appraisal pitfalls and the training implications - part 1 (2003)
    Bingley : Emerald
    Industrial and commercial training 35 (2003), S. 280-284 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The problems of operating employee appraisal schemes effectively are identified in this two-part article. Appraisal of formal appraisal schemes suggests that most do not operate satisfactorily. Multipurpose schemes can be cumbersome and include conflicting objectives. The feedback process can also cause major problems. Such problems can be exacerbated with schemes of 360-degree appraisals, according to their complexity and the role conflicts that they precipitate. In the second part of the article, the level of organisational investment needed for schemes to operate effectively is considered. The ways in which competencies, self-appraisal and peer audit can be constructively used are examined. The crucial link between formal and informal appraisal processes is considered as is the importance and skills involved in an informal appraisal. Finally, the way in which the training needs of appraisees need to be realistically identified and assessed is also explained.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850310501677
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  • 8
    Electronic Resource
    Electronic Resource
    Appraisal pitfalls and the training implications - Part 2 (2004)
    Bingley : Emerald
    Industrial and commercial training 36 (2004), S. 29-34 
    Details
    ISSN: 0019-7858
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: In this two-part article the problems of operating employee appraisal schemes effectively are identified. Appraisal of formal appraisal schemes suggests that most do not operate satisfactorily. Multi-purpose schemes can be cumbersome and include conflicting objectives. The feedback process can also cause major problems. Such problems can be exacerbated with schemes of 360-degree appraisal according to their complexity and the role conflicts they can precipitate. In the second part of the article the level of organisational investment needed for schemes to operate effectively is considered. The ways in which competencies, self-appraisal, and peer audit can be constructively used are examined. Competencies developed for selection purposes may be usefully applied in appraisal, provided they are accurate. The crucial link between formal and informal appraisal processes is considered as is the importance and skills involved in informal appraisal. Finally, the way in which the training needs of appraisees need to be realistically identified and assessed is explained.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/00197850410516094
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  • 9
    Electronic Resource
    Electronic Resource
    Work, work ethic, work excess (2004)
    Bingley : Emerald
    Journal of organizational change management 17 (2004), S. 424-439 
    Details
    ISSN: 0953-4814
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Organizational change initiatives are successful only through the efforts of the people, so it is important to look beyond surface reactions and understand the deeper implications of employees' visible work habits. By integrating work from several disciplines, this paper poses a series of questions aimed at creating better awareness of differences in how and why people work. Historic tracking of beliefs about work in the USA is provided as an example of how a positive foundation of strong work ethic can become the dysfunctional extreme of workaholism.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09534810410554461
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  • 10
    Electronic Resource
    Electronic Resource
    Modelling the changing apparel supply chain (2003)
    Bingley : Emerald
    International journal of clothing science & technology 15 (2003), S. 140-156 
    Details
    ISSN: 0955-6222
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Mechanical Engineering, Materials Science, Production Engineering, Mining and Metallurgy, Traffic Engineering, Precision Mechanics
    Notes: This paper describes a research project funded by the Engineering and Physical Sciences Research Council. Twenty case-study companies operating across a range of industrial sectors participated in the project. Sectors chosen for the development of these architectures were those where the use of the traditional manufacturing resource planning (MRPII) model is not the optimum operating solution. In particular, the paper describes the process mapping and analysis approach applied to the study of a sector-based group of apparel manufacturing companies who collaborated in the research. The planning issues that confront the companies, the control solutions they employ in response to their present commercial environment as they seek to address the changing demands being made of the industry are outlined. A generic planning and control reference architecture developed from the study for the apparel sector is presented.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09556220310470141
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