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  • Articles  (19)
  • Emerald  (12)
  • Springer  (7)
  • 2000-2004  (19)
  • 1975-1979
  • 2004  (19)
  • Economics  (18)
  • Archaeology  (1)
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  • Articles  (19)
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Publisher
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  • 2000-2004  (19)
  • 1975-1979
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Journal
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  • 1
    Electronic Resource
    Electronic Resource
    Global procurement of service activities by service firms (2004)
    Bingley : Emerald
    International marketing review 21 (2004), S. 615-633 
    Details
    ISSN: 0265-1335
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Global procurement of service activities has received an increasing amount of managerial attention in recent years. Service firms seem to have begun sourcing part of their service activities from abroad in much the same way as manufacturing firms have sourced components and finished goods in the past 30 years. However, little is known about the nature of service global sourcing strategy. In this study, we examine the differences in the characteristics of core service activities provided by service firms that market pure service activities versus those service firms that market service activities which involve tangible goods, and the extent to which both types of service firms engage in internal and foreign sourcing of core service activities before the service activities are provided to their customers. The results show, among others, that the level of inseparability of core service activities performed and/or sourced by "pure" service firms is significantly higher than that of "non-pure" service firms and that "non-pure" service firms consider foreign sourcing drivers as much more important factors in influencing the decisions in selecting potential suppliers for core service activities. Managerial and theoretical implications are explored.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/02651330410568042
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  • 2
    Electronic Resource
    Electronic Resource
    Streamlining project management through online solutions (2004)
    Bradford : Emerald
    The @journal of business strategy 25 (2004), S. 45-48 
    Details
    ISSN: 0275-6668
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The ultimate goal of streamlining solutions for project management is to optimize the performance of the team. Automating business processes and integrating customized business solutions can not only increase productivity but also profitability. However, very few project- or service-oriented organizations efficiently manage their processes. The authors describe an easily replicable online process that resulted in improved management and efficiency for one company.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/02756660410516010
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  • 3
    Electronic Resource
    Electronic Resource
    A new tool for measurement of process-based performance of multispecialty tertiary care hospitals (2004)
    Bingley : Emerald
    International journal of health care quality assurance 17 (2004), S. 302-312 
    Details
    ISSN: 0952-6862
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Medicine , Economics
    Notes: There is an increasing need of a model for the process-based performance measurement of multispecialty tertiary care hospitals for quality improvement. Analytic hierarchy process (AHP) is utilized in this study to evolve such a model. Each step in the model was derived by group-discussions and brainstorming sessions among experienced clinicians and managers. This tool was applied to two tertiary care teaching hospitals in Barbados and India. The model enabled identification of specific areas where neither hospital performed very well, and helped to suggest recommendations to improve those areas. AHP is recommended as a valuable tool to measure the process-based performance of multispecialty tertiary care hospitals.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09526860410557552
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  • 4
    Electronic Resource
    Electronic Resource
    What drives consumers to shop online? A literature review (2004)
    Bingley : Emerald
    International journal of service industry management 15 (2004), S. 102-121 
    Details
    ISSN: 0956-4233
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: While a large number of consumers in the US and Europe frequently shop on the Internet, research on what drives consumers to shop online has typically been fragmented. This paper therefore proposes a framework to increase researchers' understanding of consumers' attitudes toward online shopping and their intention to shop on the Internet. The framework uses the constructs of the Technology Acceptance Model (TAM) as a basis, extended by exogenous factors and applies it to the online shopping context. The review shows that attitudes toward online shopping and intention to shop online are not only affected by ease of use, usefulness, and enjoyment, but also by exogenous factors like consumer traits, situational factors, product characteristics, previous online shopping experiences, and trust in online shopping.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09564230410523358
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  • 5
    Electronic Resource
    Electronic Resource
    Creating economic value in the US airline industry: are we missing the flight? (2004)
    Bingley : Emerald
    International journal of contemporary hospitality management 16 (2004), S. 294-298 
    Details
    ISSN: 0959-6119
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Prolonged periods of ineffective capital allocation and mismanagement destroy massive amounts of wealth and damage the economic wellbeing of the service and manufacturing industries. The purpose of this paper is to outlay the facts and figures that can illustrate the value destruction in the US airline industry for the period of 1990-1999. The EVA analysis for the last decade of the millennium demonstrated that even when the US economy was prosperous, the airline industry failed to benefit from this favorable environment.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09596110410540267
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  • 6
    Electronic Resource
    Electronic Resource
    Corporate governance: Risk management starts at the top (2004)
    Bradford : Emerald
    Balance sheet 12 (2004), S. 42-47 
    Details
    ISSN: 0965-7967
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: There has been a lot of discussion and controversy surrounding the issue of corporate leadership, the value of the company and the level of executive remuneration. Clearly, there has been great discontent over expectations versus delivered results. The core aim of this article is a targeted examination of the board of directors and corporate strategy with its hit-or-miss approach. It is a look at corporate governance and its key stakeholders and what it can mean in the risk management context. The latest International Accounting Standards and the new Basel II banking regulations are examined in passing. This is a review of the haphazard progress in corporate governance and an explanation of some suggestions for risk analysis and management control mechanisms.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09657960410563586
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  • 7
    Electronic Resource
    Electronic Resource
    Knowledge sharing in integrated product development (2004)
    Bingley : Emerald
    European journal of innovation management 7 (2004), S. 102-112 
    Details
    ISSN: 1460-1060
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Although product development is recognized as knowledge-intensive work, we have limited understanding of its impact on product development performance. The mechanisms by which knowledge sharing contributes to strategic imperatives such as time to market and value to customers are also not well understood. Despite increased interest in knowledge sharing in cross-functional teams, there have been few large-scale empirical studies of its efficacy. This paper develops a model that explains how shared knowledge, defined in three types - shared knowledge of customers, suppliers, and internal capabilities - enhances process performance, as well as downstream strategic imperatives of time to market and value to customers. The model is tested using 205 responses on product development projects by US automotive engineers. The results show that shared knowledge of customers, suppliers, and internal capabilities positively affect product development performance, as well as indirectly affect downstream strategic imperatives via enhanced process performance.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/14601060410534393
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  • 8
    Electronic Resource
    Electronic Resource
    The role of project target clarity in an uncertain project environment (2004)
    Bingley : Emerald
    International journal of operations & production management 24 (2004), S. 1269-1291 
    Details
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Product development is recognized as cross-functional teamwork that has become important in the fast-paced, globally competitive environment. Despite an extant body of knowledge on the importance of fuzzy front-end planning and functions of goals in the management literature, the impact of uncertain project environment and goal setting mechanisms in front-end planning is not fully understood. Product development literature presents numerous case studies or conceptual papers that emphasize the importance of upfront planning and a need for team building; however, large-scale empirical studies are rare. This paper presents a model linking uncertain project environment, project target clarity, teamwork and its outcome measures (i.e. a product's value to customer and time to market). The data were analyzed from 205 product development projects of firms from the USA and Canada. Valid and reliable instruments were developed to assess the nature and impact of inter-relationships of these variables. Results from structural model tests indicate that uncertain project environment influences the nature of project targets which in turn affects the level of teamwork. Teamwork is an important process outcome for enhancing value to customer and time to market. Management implications are discussed as well.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01443570410569047
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  • 9
    Electronic Resource
    Electronic Resource
    South Africa: Impact of HIV/AIDS on food demand (2004)
    Bingley : Emerald
    International journal of social economics 31 (2004), S. 721-731 
    Details
    ISSN: 0306-8293
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: A growing number of studies have concluded that South Africa has one of the highest cases of HIV infections in the world. With the epidemic continuing to evolve at an alarming rate, the government of South Africa has regarded the HIV/AIDS epidemic as a developmental and socio-economic policy issue. This study explores the impact of HIV/AIDS on food demand in South Africa. Food demand functions were estimated using time-series data for the period 1970 to 2000.Simulation analyses were undertaken to examine "with AIDS" and "without AIDS" scenarios. Unlike previous empirical findings, which dwell on the major negative impact of HIV/AIDS on food demand patterns in South Africa, this study foreshadows a more mixed outcome of both negative and positive impacts on the demand patterns for specific food types in South Africa as consequences of the HIV/AIDS epidemic and recommends policy changes.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/03068290410540909
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  • 10
    Electronic Resource
    Electronic Resource
    TQM in small manufacturers: an exploratory study in China (2004)
    Bingley : Emerald
    International journal of quality & reliability management 21 (2004), S. 175-197 
    Details
    ISSN: 0265-671X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Recently, total quality management (TQM) has attracted increasing interest throughout Chinese manufacturing industries and its programs have been widely implemented. Currently, there are few studies conducted about TQM implementation by small manufacturing firms in China, even though small firms are still dominant in many areas of manufacturing industries in China. This study analyzes survey results of Chinese small manufacturing firms to investigate the present status of TQM and its perception and development among them.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/02656710410516970
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