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  • Institute of Physics  (108,531)
  • Emerald
  • 1990-1994  (61,935)
  • 1985-1989  (48,774)
Collection
Keywords
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Years
Year
  • 1
    Electronic Resource
    Electronic Resource
    TQM: Implications for Training (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 4-10 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Focuses on the major issues for training and development in anorganization: developing an organization culture; the need for focusedtraining; training content; TQM for the training section; trainingproviders; the timing of training and induction programmes. Draws oncase study experience from Western Australian companies who haveintroduced TQM.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/EUM0000000003959
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  • 2
    Electronic Resource
    Electronic Resource
    The Visible Impact of Quality (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 15-17 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Describes a very simple quality project to improve access to informationwhich is important to the company. Despite the simplicity of theproject, it affected all staff and therefore had considerable impact,promoting the perception of quality as a fundamental part of all aspectsof company life at any level. The project was undertaken three yearsinto the quality programme and assisted greatly in renewing interest ata time when indifference might have set in. It encouraged are-examination of other aspects of long accepted practice and as suchwas a marketing achievement for the ongoing quality improvementprogramme.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410074472
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  • 3
    Electronic Resource
    Electronic Resource
    Benchmarking for Best Practices in Employee Development (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 28-33 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Examines three market leaders, referred to as RST, XYZ and ABC, andshows their understanding of the quest for quality and the management ofemployee development. The evidence is that continuous improvementpractices are a tribute to the "West" in the face of the Japanesechallenge.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410056201
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  • 4
    Electronic Resource
    Electronic Resource
    Taking Quality to Japan (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 4-6 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Japan has become a signatory to the whole concept of worldwide standardsat ISO 9000 level but it appears that the complexities of the standardand its application have not always translated well into Japanese.Describes how a UK-based international TQM consultancy has worked inJapan, surmounting the language barrier and accommodating to Japanesestyles of negotiation and management, to present a series of intensivecourses to representatives of electrical appliance manufacturers and thenational certification body-the Japanese Electrical Test Laboratory.Concludes that, having committed themselves to ISO 9000 certification,the Japanese are certain to achieve it.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410056157
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  • 5
    Electronic Resource
    Electronic Resource
    Total Quality and the Human Resource Professional (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 29-34 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Interest in the total quality concept has been gaining considerablemomentum within North America. Total quality, which is founded on thebelief that organizations can succeed by meeting the needs of theircustomers, has traditionally been a concern of line management. However,specialists in the area of human and industrial relations have beenespousing some of the concepts touted by total quality converts for someyears. Participation by these individuals in the implementation of atotal quality approach can only help in this regard.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410056210
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  • 6
    Electronic Resource
    Electronic Resource
    Assessing Total Quality Training in Wales (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 13-21 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Presents survey results of training for quality in manufacturingcompanies in Wales. Six geographical areas - Cardiff, Newport, Swansea,Llandudno, Shrewsbury and Llandrindod Wells, in Wales, were selected forinvestigation. A high response rate indicates a "renaissance" in qualityin manufacturing in Wales. Quality is recognized by many organizationsin Wales and results show that companies are beginning to addresstraining in quality requirements. The Wales Quality Centre is used by alarge percentage of the companies surveyed.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410064347
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  • 7
    Electronic Resource
    Electronic Resource
    Managing for Total Training Quality (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 11-14 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: As employers have recognized the potential impact of training schemes toincrease organizational productivity this had led to an expansion ofcompetence development programmes. Although one could reasonably expectthis increase to be accompanied by the introduction of sophisticatedtraining evaluation systems this has not occurred. Traditionalapproaches such as direct assessment of employee knowledge, attitudesand skills are still prevalent. Proposes an alternative evaluationmodel which draws on concepts associated with total quality management.The evaluation is extended to cover assessment of: employeesatisfaction; satisfaction of the employee's superior; persons to whomthe employee provides outputs; and the organization's externalcustomers. Describes application of the model during all phases of thetraining programme design through to delivery of training. Examines theimplications of the model in organizations which have adopted totalquality management.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/EUM0000000003960
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  • 8
    Electronic Resource
    Electronic Resource
    Advertising, Barriers to Entry and Competition Policy (1994)
    Bingley : Emerald
    The @journal of product & brand management 3 (1994), S. 51-58 
    Details
    ISSN: 1061-0421
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The controversy as to whether or not advertising impairs the efficientfunctioning of markets because it acts as a "barrier" to new firms wishingto enter a market has once again attracted the interest of the UKcompetition authorities. Looks at the advertising and barrier to entryissue as seen in a number of Monopolies and Mergers Commissioninvestigations. Concludes that the conventional negative view ofadvertising needs to be tempered by the positive role played byadvertising in facilitating actual entry, and suggests that insofar asthere are a number of other factors which may inhibit market entry it isnecessary to look at this issue "in the round" rather than from one narrowperspective.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/10610429410067432
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  • 9
    Electronic Resource
    Electronic Resource
    Total Quality Management - The Solution to More Training in Britain?: A Survey of Small-to-medium-sized Manufacturing Firms in the North of England (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 23-28 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Total quality management has become an important issue in many publicand private sector organizations. This may provide hope that trainingmay be taken seriously in Britain, Many organizations' competitivenessis seriously damaged by the lack of training, even though many expertsadvocate comprehensive training to be the foundation on which essentialimprovement programmes should be built. A survey of small/medium-sizedmanufacturing firms in the North of England showed that attitude totraining has been short-sighted and only a small percentage of firmshave adopted a total quality management strategy within theirorganizations. Fully explores the survey results.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410056193
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  • 10
    Electronic Resource
    Electronic Resource
    Achieving a Competitive Advantage through Quality Training (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 35-40 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Quality is another name for customer satisfaction and the USA cannotafford to ignore its importance. Education and training are essential tothe productivity and competitive advantage of the entire country.Emphasizes the importance of quality training and suggests the keys toimplementing a quality training programme. Covers why quality trainingis necessary and the skills that employees need to succeed in theirproblem-solving and process improvement activities. Discusses the keyrequirements of a quality training programme along with Cocheu's modelsof improvement strategy and training phases. Finally includes a briefcase study of Prince Corporation and some highlights of their qualityprogramme. It all boils down to the simple truth that we cannot have aworld-class economy without a world-class workforce.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410056229
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