Skip to main content
Log in

Software quality standards in practice: the limitations of using ISO-9001 to support software development

  • Papers
  • Published:
Software Quality Journal Aims and scope Submit manuscript

Abstract

Quality management standard BS5740/ISO9001 is a key technology for UK and Europe in the 1990s. This paper shows that the relevance of BS5750/ISO9001 is limited and suggests that standards bodies must develop and endorse new standards to ensure that software quality improvement programmes continue to be adopted by the information technology industry.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Alavi, M. and Wetherbe, J.C. (1991) Mixing prototyping and data modelling for information systems design. IEEE Software, 8(3) 86–91.

    Google Scholar 

  • AS3563 (1991) AS3563.1 Software Quality Management System: Requirements (Standards Association of Australia, Sydney, NSW).

  • Avison, D.E. and Fitzgerald, G. (1988) Information Systems Development: Methodologies, Techniques and Tools (Alfred Waller, Henley-on-Thames).

    Google Scholar 

  • Avison, D.E., Shah, H.U., Powell, R.S. and Uppal, P.S. (1992) Applying methodologies for information systems development. Journal of Information Technology, 7(2) 127–140.

    Google Scholar 

  • Benyon, D. and Skidmore, S. (1987) Towards a tool kit for the systems analyst. The Computer Journal, 30(1) 2–7.

    Google Scholar 

  • BS5750 (1987) AS5750 Quality Systems Manual (British Standards Institute, HMSO, London).

  • De Marco, T. (1978) Structured Analysis and System Specification (Prentice-Hall, New Jersey).

    Google Scholar 

  • Dorling, A. (1993) SPICE: Software process improvement and capability determination. Information and Software Technology, 35(6/7), 404–406.

    Google Scholar 

  • Hatton, L. (1993a) The automation of software process and product quality, in Proceedings of Software Quality Management 93, Ross, M., Brebbia, C.A., Staples, G. and Stapleton, J. (eds) (Elsevier Science Publications, London) pp. 727–743.

    Google Scholar 

  • Hatton, L. (1993b) The quality and reliability of scientific software, in Proceedings of Software Quality Management 93, Ross, M., Brebbia, C.A., Staples, G. and Stapleton, J. (eds) (Elsevier Science Publications, London) pp. 519–525.

    Google Scholar 

  • Hatton, L. (1992) Population analysis of C and Fortran quality using automated inspection, submitted to IEEE Transactions on Software Engineering.

  • Hollocker, C.P. (1986) Finding the cost of software quality. IEEE Transactions on Engineering Management, 33(4), 223–228.

    Google Scholar 

  • Humphrey, W.S. (1990) Managing the Software Process (Addison-Wesley, Reading, Mass.).

    Google Scholar 

  • IEEE Standard 730 (1981) A Standard for Software Quality Assurance Plans (Institute of Electrical and Electronics Engineers, New York).

    Google Scholar 

  • Jarke, M. and Pohl, K. (1992) Information systems quality and quality information systems, in The Impact of Computer Supported Technologies on Information Systems Development, Kendall, K.E., Lyytinen, K. and DeGross, J.I. (eds.) (North-Holland, Amsterdam) pp. 345–375.

    Google Scholar 

  • ISO9000–3 (1991) Guidelines for the Application of ISO9001 to the Development, Supply and Maintenance of Software (International Organization for Standardization, Geneva, Switzerland).

    Google Scholar 

  • Kitchenham, B. (1987) Towards a constructive quality model. Software Engineering Journal, 2(4) 105–113.

    Google Scholar 

  • Tick, IT (1992) Guide to Software Quality Management System Construction and Certification using EN29001, Department of Trade and Industry, TickIT Project Office, 68 Newman Street, London, February 1992.

    Google Scholar 

  • Wilson, D. (1993) Software quality assurance in Australia, in Proceedings of Software Quality Management 93, Ross, M., Brebbia, C.A., Staples, G. and Stapleton, J. (eds) (Elsevier Science Publications, London) pp. 911–924.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Avison, D.E., Shah, H.U. & Wilson, D.N. Software quality standards in practice: the limitations of using ISO-9001 to support software development. Software Quality Journal 3, 105–111 (1994). https://doi.org/10.1007/BF00213633

Download citation

  • Received:

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF00213633

Keywords

Navigation