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    Electronic Resource
    Bradford : Emerald
    European journal of marketing 35 (2001), S. 168-181 
    ISSN: 0309-0566
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Measures of customers' repurchase intentions have become common in marketing research, particularly since long-term relations with customers are stressed as an important goal. This study, however, illustrates that repurchase intentions may be a poor predictor of future behavior on industrial markets, and that past behavior may be a far better predictor. The results imply that caution is warranted when intention measures are used in predictions of purchasing behavior in situations in which decision-making is constrained by organizational and inter-organizational factors.
    Type of Medium: Electronic Resource
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