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  • 1
    Electronic Resource
    Electronic Resource
    Urban versus suburban consumers: a contrast in holiday shopping purchase intentions and outshopping behavior (1999)
    Bradford : Emerald
    Journal of consumer marketing 16 (1999), S. 58-73 
    Details
    ISSN: 0736-3761
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Urban versus suburban shopping environments present unique opportunities and challenges for retailers. Retailers in both urban and suburban locations attempt to both attract outshoppers and retain their hold on shoppers in their immediate trade areas. To this end, it is incumbent on retailers to understand the dynamics underlying consumers' decisions to shop in urban versus suburban retailing settings. This is especially important for consumer shopping behavior during the December holiday selling season which accounts for a disproportionate share of many retailers' yearly revenues and profits. Reports on a three-year study conducted in a major metropolitan area which addresses shopping behaviour, intentions, retail satisfaction and its antecedents between urban resident shoppers and suburban resident shoppers. Implications are presented for retailers who have chosen to emphasize strategically urban or suburban locations as well as for those retailers who have branch stores in both geographic locations.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/07363769910250778
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  • 2
    Electronic Resource
    Electronic Resource
    The Impact of the Single European Market on Cross Border Mergers in the UK Manufacturing Industry (1994)
    Bradford : Emerald
    European business review 94 (1994), S. 8-13 
    Details
    ISSN: 0955-534X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Cross-border mergers and acquisitions (M&As) are one way in which ECcompanies are meeting the challenge posed by the competitive threats ofthe Single European Market. Research in mergers has tended to look atthe theoretical and statistical aspects of merger strategies. There is alack of empirical data on the actual reasons that the companies have fortheir actions. The present study reports the results of the firstempirical investigation into how UK manufacturing firms view theirmerger strategies. A sample representing 70 per cent (34 companies) ofall M&A activity in UK manufacturing companies in 1991 responded to aquestionnaire on their respective M&As. The data presented include theirreasons and expectations, perceived barriers to Continental M&As, thealternative uses of capital considered and differences between small andlarge companies (〈 〉£500 million T/O). Also presents M&A preparation times,the significant correlation between merger size and time may be usefulin planning future M&As. Finally, discusses the comparison of thesecompanies' strategies with merger theory, e.g. as regarding synergies,whether these strategies are appropriate long-term strategies comparedwith alternatives or are a response to short-term pressures for growth.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09555349410054141
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  • 3
    Electronic Resource
    Electronic Resource
    Logistics programs in universities: stovepipe vs cross disciplinary (2001)
    Bingley : Emerald
    International journal of physical distribution and logistics management 31 (2001), S. 53-64 
    Details
    ISSN: 0960-0035
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The growth of logistics departments in colleges and universities has been unprecedented in the past ten years. In response to this demand, schools expanded their programs to accommodate more students at both the graduate and undergraduate levels. While schools have typically structured their logistics departments differently, they, for the most part, failed to develop their programs to more accurately reflect the multi-disciplinary nature of supply-chain management. The article examines the structures of logistics departments against the backdrop of teaching supply-chain management. Strengths and weaknesses of the structures are identified with a series of recommendations set forth to help schools cope with the increased enrollments and the dynamics of the logistics field.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09600030110366429
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  • 4
    Electronic Resource
    Electronic Resource
    The effect of quality circles on perceived service quality in financial services (1996)
    Bradford : Emerald
    Journal of marketing practice 2 (1996), S. 75-88 
    Details
    ISSN: 1355-2538
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Over the past decade much has been written on service quality (SQ) in the financial services industry and on the value of quality circles (QCs) in service industries in general. The SQ literature propounds the competitive importance of achieving high standards of SQ in service companies and documents the advantages and difficulties of maintaining these high standards. In a different area of management, quality circles (QCs) have been developed as a method of improving processes within companies, with a literature citing widely held beliefs about the benefits of running QC programmes. However, few, if any, previous writers have analysed how QCs and their advantages relate to SQ, despite the potential synergies between the two areas. Reviews both service quality and quality circles, identifies the relation between the two within the framework of gap analysis, and presents empirical work carried out within Midland Bank, investigating this relationship. Finally, presents a 12-stage approach to implementing a QC programme.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/EUM0000000004137
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  • 5
    Electronic Resource
    Electronic Resource
    Maximise information systems value by continuous participative evaluation (1999)
    Bradford : Emerald
    Logistics information management 12 (1999), S. 14-31 
    Details
    ISSN: 0957-6053
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Proposes a continuous participative evaluation process built on the formative evaluation paradigm. The benefits of this approach are that all the primary or core stakeholders, i.e. the users, top management and the technical specialists involved in the task of delivering information systems benefits, participate in the evaluation and the subsequent decision making associated with the project. These stakeholders are consequently involved in moulding and realising an information system which is targeted to meet real business needs rather than just investment and project management criteria. This approach ensures that high quality information systems that deliver direct business benefits with which the user community can identify are implemented. It implies a new focus that encompasses concentrating on and understanding the business issues and how the information system will deliver real value to the organisation. It is the view of the authors that formative evaluation can help to maximise business value from information systems.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09576059910256222
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  • 6
    Electronic Resource
    Electronic Resource
    The impact of price and extra product promotions on store preference (2000)
    Bingley : Emerald
    International journal of retail and distribution management 28 (2000), S. 83-92 
    Details
    ISSN: 0959-0552
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Focuses on consumer evaluations of store preference when presented with promotional deals that are equivalent on a unit-cost basis and/or are equivalent on a total cost basis but are worded differently. An experimental design setting is used to examine the effect of three deal frames: one, stated in terms of a straight price promotion ("50 percent off"), the second, as an extra-product or volume promotion ("buy one, get one free"), and a third as a "mixed" promotion ("buy two, get 50 percent off"). Four typical supermarket product categories are considered in a shopping scenario to investigate the effect of two category-based moderating factors: product stock-up characteristic and price level. Results show that the nature of framing significantly affects consumer deal preference and store preference even though the deals are equivalent on a unit cost basis and two of the deals are also equivalent on a total cost basis.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09590550010315269
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  • 7
    Electronic Resource
    Electronic Resource
    Logistics and supply chain education: Roadblocks and challenges (2001)
    Bingley : Emerald
    International journal of physical distribution and logistics management 31 (2001), S. 733-745 
    Details
    ISSN: 0960-0035
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: With student, scholarly, and especially corporate interest in the study of logistics dramatically increasing, it is important for institutions of higher learning to act as quickly as possible to help meet this demand. In doing so, these institutions run into many roadblocks and challenges. This paper explores these and offers suggestions to minimize their effects.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/EUM0000000006287
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  • 8
    Electronic Resource
    Electronic Resource
    Engineering sustainable solutions program: Critical literacies for engineers portfolio (2005)
    Bingley : Emerald
    International journal of sustainability in higher education 6 (2005), S. 265-277 
    Details
    ISSN: 1467-6370
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Energy, Environment Protection, Nuclear Power Engineering , Education
    Notes: Purpose - While a number of universities in Australia have embraced concepts such as project/problem-based learning and design of innovative learning environments for engineering education, there has been a lack of national guidance on including sustainability as a "critical literacy" into all engineering streams. This paper was presented at the 2004 International Conference on Engineering Education in Sustainable Development (EESD) in Barcelona, Spain, outlining a current initiative that is seeking to address the "critical literacy" dilemma. Design/methodology/approach - The paper presents the positive steps taken by Australia's peak engineering body, the Institution of Engineers Australia (EA), in considering accreditation requirements for university engineering courses and its responsibility to ensure the inclusion of sustainability education material. It then describes a current initiative called the "Engineering Sustainable Solutions Program - Critical Literacies for Engineers Portfolio" (ESSP-CL), which is being developed by The Natural Edge Project (TNEP) in partnership with EA and Unesco. Findings - Content for the module was gathered from around the world, drawing on research from the publication The Natural Advantage of Nations: Business Opportunities, Innovation, and Governance in the Twenty-first Century. Parts of the first draft of the ESSP-CL have been trialled at Griffith University, Queensland, Australia with first year environmental engineering students, in May 2004. Further trials are now proceeding with a number of other universities and organisations nationally and internationally. Practical implications - It is intended that ESSP-CL will be a valuable resource to universities, professional development activities or other education facilities nationally and internationally. Originality/value - This paper fulfils an identified information/resources need.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/14676370510607232
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  • 9
    Electronic Resource
    Electronic Resource
    International supply chain agility - Tradeoffs between flexibility and uncertainty (2001)
    Bingley : Emerald
    International journal of operations & production management 21 (2001), S. 823-839 
    Details
    ISSN: 0144-3577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Firms operating in an international environment face a host of uncertainties that make it difficult to meet deadlines reliably. To be reliable in an uncertain and changing environment, firms must be able to quickly respond to changes. The ability to do this in a useful time frame is called agility. Unfortunately, measures taken to increase agility often lead to increases in complexity, which works against agility. We propose a theoretical construct linking elements of uncertainty with aspects of agility, pointing out the two-edged nature of the requisite capabilities. We illustrate our points with examples from five case studies.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01443570110390507
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