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Planning enterprise resources by use of a reengineering approach to build a global logistics management system (2001)

Huang, Shi-Ming ; Kwan, Irene S.Y. ; Hung, Yu-Chung

Bingley : Emerald

Industrial management & data systems 101 (2001), S. 483-491

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ISSN: 0263-5577

Source: Emerald Fulltext Archive Database 1994-2005

Topics: Computer Science , Economics

Notes: Theoretically and ideally, enterprise resource planning (ERP) seeks to streamline and integrate operation processes and information flow within a company. Practically, ERP system implementation involves a much broader scope and in-depth consideration within an organization as a whole. Concurrently, in response to this need for resource optimization, the impact of globalization has caused the emergence of a new business operation format, global logistics management (GLM). This pertains to the overall management system of a corporation's undertaking of worldwide market distribution, product design, customer satisfaction, production, procurement, logistics, suppliers and inventory. Suggests building an ERP as the backbone for implementation of a GLM system, while minimizing the impact of changes by use of information system reengineering technology (ISRT). Proposes a novel development framework that applies ISRT and ERP to developing a GLM system to economize on the system implementation cost and minimize the impact of changes within the corporation as a whole.

Type of Medium: Electronic Resource

URL: http://dx.doi.org/10.1108/02635570110410672

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Critical factors in adopting a knowledge management system for the pharmaceutical industry (2005)

Hung, Yu-Chung ; Huang, Shi-Ming ; Lin, Quo-Pin ; [et al.]

Bingley : Emerald

Industrial management & data systems 105 (2005), S. 164-183

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ISSN: 0263-5577

Source: Emerald Fulltext Archive Database 1994-2005

Topics: Computer Science , Economics

Notes: Purpose - The objective of this study is to discuss the critical success factors involved in implementing a knowledge management system (KMS), in order to enhance a firm's competitiveness, while keeping costs to a minimum. Design/methodology/approach - Based on field studies and a literature review, this study outlined 32 variables in the implementation of a KMS. The research targets were on members of the Taiwan Pharmaceutical Marketing and Management Association (TPMMA). Out of the 355 questionnaires sent, 98 valid questionnaires were returned, resulting in a valid return rate of 27.6 percent. Findings - After completing the statistical analysis, seven factors were determined to be critical: a benchmarking strategy and knowledge structure; the organizational culture; information technology; employee involvement and training; the leadership and the commitment of senior management; a learning environment and resource control; and evaluation of professional training and teamwork. Research limitations/implications - This paper chooses members of TPMMA as research targets; thus, to apply this study to other than pharmaceutical industries requires further research. Practical implications - Strategy and organizational culture are important in the adoption of a KMS. This study has determined that the pharmaceutical industry has paid special attention to benchmarking strategy. Adopting a KMS can be easy with a core department to maintain proper function of the system. However, companies should utilize the intangible assets available through a KMS to attain full participation from the employees to ensure the success of implementing an effective KMS. Originality/value - This paper identifies critical factors in adopting a KMS for the pharmaceutical industry. That can offer pragmatic indication for those companies intent on introducing a KMS.

Type of Medium: Electronic Resource

URL: http://dx.doi.org/10.1108/02635570510583307

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